Extreme Networks Altitude 3510 User manual

Extreme Networks, Inc.
3585 Monroe Street
Santa Clara, California 95051
[phone]
[phone]
http://www.extremenetworks.com
Published: December 2009
Part Number: 100348-00 Rev 01
Altitude™ 3510 Access Point
Installation Guide

Altitude 3510 Access Point Installation Guide2Altitude 3510 Access Point Installation Guide2
AccessAdapt, Alpine, Altitude, BlackDiamond, EPICenter, ExtremeWorks Essentials, Ethernet
Everywhere, Extreme Enabled, Extreme Ethernet Everywhere, Extreme Networks, Extreme
Standby Router Protocol, Extreme Turbodrive, Extreme Velocity, ExtremeWare, ExtremeWorks,
ExtremeXOS, Go Purple Extreme Solution, ExtremeXOS ScreenPlay, ReachNXT, Sentriant,
ServiceWatch, Summit, SummitStack, Triumph, Unified Access Architecture, Unified Access RF
Manager, UniStack, the Extreme Networks logo, the Alpine logo, the BlackDiamond logo, the
Extreme Turbodrive logo, the Summit logos, and the Powered by ExtremeXOS logo are
trademarks or registered trademarks of Extreme Networks, Inc. or its subsidiaries in the United
States and/or other countries.
sFlow is a registered trademark of InMon Corporation.
Specifications are subject to change without notice.
All other registered trademarks, trademarks, and service marks are property of their respective
owners.
© 2009 Extreme Networks, Inc. All Rights Reserved.

Altitude 3510 Access Point Installation Guide 3
Chapter 1: Introduction............................................................................................. 5
Document Conventions ........................................................................................ 6
Warnings............................................................................................................ 6
Site Preparation.................................................................................................. 7
Chapter 2: AP3510 Specifications ............................................................................ 9
Physical Characteristics....................................................................................... 9
Electrical Characteristics ..................................................................................... 9
Radio Characteristics ........................................................................................ 10
Chapter 3: Hardware Installation............................................................................. 11
Precautions ...................................................................................................... 11
Package Contents ............................................................................................. 11
AP3510 Placement........................................................................................... 12
AP3510 Antenna Options ............................................................................ 12
Powering the Access Point ........................................................................... 13
Mounting the AP3510....................................................................................... 14
Desk Mounting ........................................................................................... 14
Wall Mounting ............................................................................................ 16
Suspended Ceiling T-Bar Installations ........................................................... 18
Above the Ceiling (Plenum) Installations ....................................................... 20
LED Indicators.................................................................................................. 23
Chapter 4: Basic AP3510 Configuration ..................................................................25
Configuring Initial Settings ................................................................................ 25
Establishing Basic AP Connectivity ..................................................................... 25
Auto Discovery using DHCP.......................................................................... 26
Where to Go From Here?.................................................................................... 27
Chapter 5: Regulatory Compliance .......................................................................... 29
Country Approvals ............................................................................................. 29
Health and Safety Recommendations.................................................................. 29
Warnings for the use of Wireless Devices ....................................................... 29
Potentially Hazardous Atmospheres .............................................................. 30
Table of Contents

Altitude 3510 Access Point Installation Guide4
Safety in Hospitals ...................................................................................... 30
RF Exposure Guidelines..................................................................................... 30
Safety Information ...................................................................................... 30
Reducing RF Exposure—Use Properly ........................................................... 30
Remote and Standalone Antenna Configurations ............................................ 30
Power Supply ................................................................................................... 31
Wireless Devices - Countries .............................................................................. 31
Country Selection........................................................................................ 31
United States ................................................................................................... 32
FCC ........................................................................................................... 33
Radio Frequency Interference Statements................................................ 33
Radio Transmitters (Part 15) .................................................................. 33
Canada ............................................................................................................ 34
Radio Frequency Interference Statement ....................................................... 34
Radio Transmitters ...................................................................................... 34
European Economic Area (EEA).......................................................................... 35
CE Marking ................................................................................................ 35
Statement of Compliance............................................................................. 36
Declaration of Conformity in Languages of the European Community................ 37
New Member States requirements of Declaration of Conformity ....................... 38
RF safety distance ...................................................................................... 38
Conditions of use in the European community ............................................... 38
Israel ............................................................................................................... 40
Other Countries ................................................................................................ 40
Optional 3rd party external antennas............................................................. 41
Chapter 6: Waste Electrical and Electronic Equipment (WEEE) ................................. 43
Chapter 7: Customer Support ..................................................................................45
Registration...................................................................................................... 45
Documentation ................................................................................................. 45

Altitude 3510 Access Point Installation Guide 5
1Introduction
The Extreme Networks®Altitude™3510 Access Point (AP) provides a bridge between
Ethernet wired LANs or WANs and wireless networks. It provides connectivity between
Ethernet wired networks and radio-equipped mobile units (MUs).
The AP3510 provides a maximum 54Mbps data transfer rate via each radio. It monitors
Ethernet traffic and forwards appropriate Ethernet messages to MUs over the network.
It also monitors MU radio traffic and forwards MU packets to the Ethernet LAN.
An AP3510 can be adopted, configured and managed from a wireless controller. The
management of the AP3510 is conducted by a controller, only after the AP3510 connects
to a Summit®WM3600 or Summit WM3700 model controller and receives its
configuration.
The Extreme Networks AP3510 Access Point comes with a dual 802.11a+g radio and
external antenna. The AP model number is based on the regulatory domain which is
determined by the country of use:
The following power adapters must be used with the above access points if PoE is not
chosen as the power source:
If new to the AP3510 and access point technology, refer to the Altitude 35x0 Access Point
Product Reference Guide to familiarize yourself with access point technology and the
feature set exclusive to the Extreme Networks AP3510. The guide is available, at
http://www.extremenetworks.com/go/documentation.
Part Number Model Number Regulatory Domain
15720 AP3510-US For use in the US only
15721 AP3510-ROW For use in Europe & Rest of World (RoW)
15723 AP3510-IL For use in Israel only
Part Number Model
15728 Power Supply-Altitude 3510 (for use only with AP3510 access point)

Introduction
Altitude 3510 Access Point Installation Guide6
Document Conventions
The following graphical alerts are used in this document to indicate notable situations
NOTE
Tips, hints, or special requirements that you should take note of.
CAUTION
Care is required. Disregarding a caution can result in data loss or equipment malfunction.
WARNING!
Indicates a condition or procedure that could result in personal injury or equipment damage.
Warnings
●Read all installation instructions and site survey reports, and verify correct
equipment installation before connecting the AP3510 to its power source.
●Remove jewelry and watches before installing this equipment.
●Verify that the unit is grounded before connecting it to the power source.
●Verify that any device connected to this unit is properly wired and grounded.
●Connect all power cords to a properly wired and grounded electrical circuit.
●Verify that the electrical circuits have appropriate overload protection.
●Attach only approved power cords to the device.
●Verify that the power connector and socket are accessible at all times during the
operation of the equipment.
●Do not work with power circuits in dimly lit spaces.
●Do not install this equipment or work with its power circuits during thunderstorms
or other weather conditions that could cause a power surge.
●Verify there is adequate ventilation around the device, and that ambient
temperatures meet equipment operation specifications.

Altitude 3510 Access Point Installation Guide 7
Site Preparation
●Consult your site survey and network analysis reports to determine specific
equipment placement, power drops, and so on.
●Assign installation responsibility to the appropriate personnel.
●Identify and document where all installed components are located.
●Provide a sufficient number of power drops for your equipment.
●Ensure adequate, dust-free ventilation to all installed equipment.
●Identify and prepare Ethernet and console port connections.
●Verify that cable lengths are within the maximum allowable distances for optimal
signal transmission.

Introduction
Altitude 3510 Access Point Installation Guide8

Altitude 3510 Access Point Installation Guide 9
2AP3510 Specifications
Physical Characteristics
The AP3510 has the following physical characteristics:
Electrical Characteristics
The AP3510 has the following input power requirements:
Dimensions 5.32 inches long x 9.45 inches wide x 1.77 inches thick.
135 mm long x 240 mm wide x 45 mm thick.
Housing Metal, plenum-rated housing (UL2043)
Weight 1.95 lbs/0.88 Kg
Operating
Temperature -4°F to 122°F / -20°C to 50°C
Storage
Temperature -40°F to 158°F / -40°C to 70°C
Altitude 8,000 feet/2438m @ 28°F / 28°C (operating)
15,000 feet/4572m @ 53°F / 12°C (storage)
Vibration Vibration to withstand .02g/Hz, random, sine, 20-2k Hz
Humidity 5 to 95% (operating) 5 to 85% (storage)
Electrostatic
Discharge 15kV (air) 8kV (contact)
Drop Bench drop 36 inches to concrete (excluding side with connectors)
Nominal Operating Voltage 48V DC (Nom)
Nominal Operating Current 250mA @ 48V DC PoE (802.3af compatible)

AP3510 Specifications
Altitude 3510 Access Point Installation Guide10
Radio Characteristics
The AP3510 has the following radio characteristics. See the datasheet for additional
radio details. The following are radio capabilities. Actual operating power, channels /
frequencies are determined by unique regulatory rules for each country certified. See
http://www.extremenetworks.com/go/rfcertification.htm for a list of countries certified. See
“Regulatory Compliance” on page 29 for additional regulatory information.
Transmit Power 802.11b/g
19 dBm +/- 1 dBm @ 1, 2, 5.5, 11 Mbps
19 dBm +/- 1 dBm @ 6 and 9 Mbps
18 dBm +/- 1 dBm @ 12 and 18 Mbps
17 dBm +/- 1 dBm @ 24 and 36 Mbps
16 dBm +/- 1 dBm @ 48 and 54 Mbps
802.11a
17 dBm +/- 1 dBm @ 6 and 9 Mbps
16 dBm +/- 1 dBm @ 12 and 18 Mbps
15 dBm +/- 1 dBm @ 24 and 36 Mbps
14 dBm +/- 1 dBm @ 48 and 54 Mbps
Operating
Channels 802.11a radio - Channels 35-165 (4920-5850 MHz)
802.11b/g radio - Channels 1-13 (2412-2472 MHz)
802.11b/g radio - Channel 14 (2484 MHz Japan only)
Actual operating frequencies depend on regulatory rules
and certification agencies.
Radio Data Rates 802.11a radio 6, 9, 12, 18, 24, 36, 48, and 54 Mbit/Sec
802.11g radio 6, 9, 12, 18, 24, 36, 48, and 54 Mbit/Sec
802.11b radio 1, 2, 5.5, 11 Mbps
Wireless Medium Direct Sequence Spread Spectrum (DSSS)
Orthogonal Frequency Division Multiplexing (OFDM)

Altitude 3510 Access Point Installation Guide 11
3Hardware Installation
An AP3510 installation includes mounting the AP3510 on a table-top, wall, ceiling T-bar
or above the ceiling orientation, connecting the AP3510 to the network (LAN or WAN
port connection), connecting antennas and applying power. Installation procedures vary
for different environments.
Precautions
Before installing the AP3510 verify the following:
●Do not install in wet or dusty areas without additional protection. Contact an
Extreme Networks representative for more information.
●Verify the environment has a continuous temperature range between -20° C to 50° C.
Package Contents
Check package contents for the correct model AP3510 depending on your country of
application and applicable AP3510 accessories. Each available configuration (at a
minimum), contains:
●AP3510 Dual 802.11a+g radio, external antenna. The part number is dependent on
the regulatory domain:
●Altitude 3510 Access Point Installation Guide
●Accessories Bag (4 rubber feet for desk mounting and an LED light pipe and badge
with label for above the ceiling installations)
Verify the model indicated on the bottom of the AP3510 is correct. Contact the Extreme
Networks Support Center to report missing or improperly functioning items.
Part Number Model Number Regulatory Domain
15720 AP3510-US For use in the US only
15721 AP3510-ROW For use in Europe & Rest of World (RoW)
15723 AP3510-IL For use in Israel only

Hardware Installation
Altitude 3510 Access Point Installation Guide12
AP3510 Placement
For optimal performance, install the AP3510 away from transformers, heavy-duty
motors, fluorescent lights, microwave ovens, refrigerators and other industrial
equipment. Signal loss can occur when metal, concrete, walls or floors block
transmission. Install the AP3510 in open areas or add access points as needed to
improve coverage.
Place the AP3510 using the following guidelines:
●Install the AP3510 at an ideal height of 10 feet from the ground.
●Orient the AP3510 antenna vertically for best reception.
●Point the AP3510 antenna(s) downward if attaching to the ceiling.
Extreme Networks recommends conducting a site survey to define and document radio
interference obstacles before installing the AP3510 to maximize its radio coverage area.
AP3510 Antenna Options
Both Radio 1 and Radio 2 require one antenna and can optimally use two antennas per
radio. Two antennas per radio provides diversity that can improve performance and
signal reception. The AP3510 is shipped with four dualband, omnidriectional paddle
antennas for indoor use. The nominal net gain for the antenna is 3.0dBi on a 2.4 GHz
radio and 4.0dBi on a 5GHz radio. For more information on the antenna options
available to the AP3510, refer to the Altitude™ 35xx/45xx AP Antenna Selection Guide
available from http://www.extremenetworks.com/go/documentation.
NOTE
On an AP3510, Radio 1 refers to the AP3510’s 2.4 GHz radio and Radio 2 refers to the AP3510
5.2 GHz radio. However, there could be some cases where an AP3510 is performing a Rogue AP
detector function. In this scenario, the AP3510 is receiving in either 2.4 GHz or 5.2 GHz over the
Radio 1 or Radio 2 antennas depending on which radio is selected for the scan.
Antenna connectors for Radio 1 are located in a different location from the Radio 2
antenna connectors.

Altitude 3510 Access Point Installation Guide 13
Powering the Access Point
The AP3510 can receive power in one of three ways:
●Power over Ethernet (PoE) - If your network is already set up with PoE (802.3af
compliant), attach the LAN Ethernet cable to the AP3510’s LAN port.
●Power over Ethernet: Adding PoE injector - If your network is not set up with PoE,
you can provide power to the Ethernet cable with a PoE injector. The PoE injector
must be 802.3af compliant. The PoE injector is not provided with the AP3510.
●Power by AC adaptor - Extreme Network's 48V AC-DC power supply (Part No.
15728) can be used to power the AP3510. It is not included in the kit and is
orderable separately as an accessory.

Hardware Installation
Altitude 3510 Access Point Installation Guide14
CAUTION
The AP3510 supports any standards-based 802.3af compliant power source. However, using the
wrong solution could severely damage the AP3510 and void the product warranty.
Mounting the AP3510
The AP3510 can rest on a flat surface, attach to a wall, mount under a suspended T-Bar
or above a ceiling (plenum or attic). Choose one of the following mounting options
based on the physical environment of the coverage area. Do not mount the AP3510 in a
location that has not been approved in a site survey.
Desk Mounting
The desk mount option uses rubber feet (found in the accessories bag shipped with the
AP3510) allowing the unit to sit on most flat surfaces.
To install the AP3510 in a desk mount orientation:
1Turn the AP3510 upside down.
2Remove the backings from the four (4) rubber feet and attach them to the four
rubber feet recess areas on the AP3510.
3Attach the Radio 1 and Radio 2 antennas to their correct connectors. The antenna
covers will most likely need to be removed to orient the antenna upward in a typical
desktop installation.

Altitude 3510 Access Point Installation Guide 15
For more information on the antenna options available to the AP3510, refer to the
Altitude™ 35xx/45xx AP Antenna Selection Guide available from
http://www.extremenetworks.com/go/documentation.
CAUTION
Ensure you are placing the antennas on the correct connectors to ensure the successful operation
of the AP3510.
4Cable the AP3510 using either an 802.3af standard power source or an approved line
cord and power supply.
For standard power adapter and line cord installations:
aConnect an RJ-45 Ethernet cable between the network data supply (host) and the
AP3510 LAN port.
bVerify the power adapter is correctly rated according the country of operation.
cConnect the power supply line cord to the power adapter.
dAttach the power adapter cable into the power connector on the AP3510.
eAttach the power supply line cord to a power supply
CAUTION
Do not actually connect to the power source until the cabling portion of the installation is
complete.
NOTE
For other options to power up the AP3510, refer to “Powering the Access Point” on page 13.
5Verify the behavior of the AP3510 LEDs. For more information, see “LED Indicators”
on page 23.
6Return the AP3510 to an upright position and place it in the location you wish it to
operate. Ensure the AP3510 is sitting evenly on all four rubber feet.
7The AP3510 is ready to configure. For information on basic AP3510 device
configuration, see “Basic AP3510 Configuration” on page 25.

Hardware Installation
Altitude 3510 Access Point Installation Guide16
Wall Mounting
Wall mounting requires hanging the AP3510 along its width (or length) using the pair
of slots on the bottom of the unit and using the AP3510 itself as a mounting template
for the screws.
CAUTION
An AP3510 should be wall mounted to concrete or plaster-wall-board (dry wall) only. Do not wall
mount an AP3510 to combustible surfaces.
●The mounting hardware and tools (customer provided) required to install the
AP3510 on a wall consists of:
●Two Phillips pan head self-tapping screws
(ANSI Standard) #6-18 X 0.875in. Type A or AB Self-Tapping screw, or
(ANSI Standard Metric) M3.5 X 0.6 X 20mm Type D Self-Tapping screw
●Two wall anchors
●Security cable (optional)
To mount the AP3510 on a wall:
1Orient the AP3510 on the or ceiling by its width or length.
2Using the arrows on one edge of the case as guides, move the edge to the midline of
the mounting area and mark points on the midline for the screws.
3At each point, drill a hole in the wall, insert an anchor, screw into the anchor the
wall mounting screw and stop when there is 1mm between the screw head and the
wall.
If pre-drilling a hole, the recommended hole size is 2.8mm (0.11in.) if the screws are
going directly into the wall and 6mm (0.23in.) if wall anchors are being used.
4If required, install and attach a security cable to the AP3510 lock port.
5Attach the Radio 1 and Radio 2 antennas to their correct connectors.
6For information on the antennas available to the AP3510, see “AP3510 Antenna
Options” on page 12.
7Place the large corner of each of the mount slots over the screw heads.
8Slide the AP3510 down along the mounting surface to hang the mount slots on the
screw heads.

Altitude 3510 Access Point Installation Guide 17
CAUTION
Ensure you are placing the antennas on the correct connectors to ensure the successful
operation of the AP3510.
NOTE
The AP3510 must be mounted with the RJ45 cable connector oriented upwards to ensure
proper operation.
9Cable the AP3510 using an approved line cord and power supply.
For standard power adapter and line cord installations:
aConnect a RJ-45 Ethernet cable between the network data supply (host) and the
AP3510 LAN port.
bVerify the power adapter is correctly rated according the country of operation.
cConnect the power supply line cord to the power adapter.
dAttach the power adapter cable into the power connector on the AP3510.
eAttach the power supply line cord to a power supply.
CAUTION
Do not actually connect to the power source until the cabling portion of the installation is
complete.
NOTE
For other options to power up the AP3510, refer to “Powering the Access Point” on page 13.
10 Verify the behavior of the AP3510 LEDs. For more information, see “LED Indicators”
on page 23.
11 The AP3510 is ready to configure. For information on basic AP3510 device
configuration, see “Basic AP3510 Configuration” on page 25.

Hardware Installation
Altitude 3510 Access Point Installation Guide18
Suspended Ceiling T-Bar Installations
A suspended ceiling mount requires holding the AP3510 up against the T-bar of a
suspended ceiling grid and twisting the AP3510 chassis onto the T-bar.
The mounting hardware and tools (customer provided) required to install the AP3510
on a ceiling T-bar consists of:
●Safety wire (recommended)
●Security cable (optional)
To install the AP3510 on a ceiling T-bar:
1If required, loop a safety wire — with a diameter of at least 1.01 mm (.04 in.), but no
more than 0.158 mm (.0625 in.) — through the tie post (above the AP3510’s console
connector) and secure the loop.
2If required, install and attach a security cable to the AP3510 lock port.
3Attach the Radio 1 and Radio 2 antennas to their correct connectors.
For information on the antennas available to the AP3510, see “AP3510 Antenna
Options” on page 12.
4Cable the AP3510 using an approved line cord and power supply.
For standard power adapter and line cord installations:
aConnect a RJ-45 Ethernet cable between the network data supply (host) and the
AP3510 LAN port.
bVerify the power adapter is correctly rated according the country of operation.
cConnect the power supply line cord to the power adapter.
dAttach the power adapter cable into the power connector on the AP3510.
eAttach the power supply line cord to a power supply.
CAUTION
Do not actually connect to the power source until the cabling portion of the installation is
complete.
NOTE
For other options to power up the AP3510, refer to “Powering the Access Point” on page 13.

Altitude 3510 Access Point Installation Guide 19
5Verify the behavior of the AP3510 LEDs. For more information, see “LED Indicators”
on page 23.
6Align the bottom of the ceiling T-bar with the back of the AP3510.
7Orient the AP3510 chassis by its length and the length of the ceiling T-bar.
8Rotate the AP3510 chassis 45 degrees clockwise, or about 10 o’clock.
CAUTION
Push the back of the AP3510 chassis on to the bottom of the ceiling T-bar.
CAUTION
Ensure the safety wire and cabling used in the T-Bar AP3510 installation is securely fastened
to the building structure in order to provide a safe operating environment.
9Rotate the AP3510 chassis 45 degrees counter-clockwise. The clips click as they
fasten to the T-bar.
10 The AP3510 is ready to configure. For information on basic AP3510 device
configuration, see “Basic AP3510 Configuration” on page 25.

Hardware Installation
Altitude 3510 Access Point Installation Guide20
Above the Ceiling (Plenum) Installations
An AP3510 above the ceiling installation requires placing the AP3510 above a
suspended ceiling and installing the provided light pipe under the ceiling tile for
viewing the rear panel status LEDs of the unit. An above the ceiling AP3510 installation
enables installations compliant with drop ceilings, suspended ceilings and industry
standard tiles from .625 to .75 inches thick.
NOTE
The AP3510 is Plenum rated to UL2043 and NEC1999 for above the ceiling installations.
CAUTION
Extreme Networks does not recommend mounting the AP3510 directly to any suspended ceiling
tile with a thickness less than 12.7mm (0.5in.) or a suspended ceiling tile with an unsupported
span greater than 660mm (26in.). Extreme Networks strongly recommends fitting the AP3510
with a safety wire suitable for supporting the weight of the device. The safety wire should be a
standard ceiling suspension cable or equivalent steel wire between 1.59mm (.062in.) and 2.5mm
(.10in.) in diameter.
The mounting hardware required to install the AP3510 above a ceiling consists of:
●Light pipe
●Badge for light pipe
●Decal for badge
●Safety wire (strongly recommended)
●Security cable (optional)
To install the AP3510 above a ceiling:
1If possible, remove the adjacent ceiling tile from its frame and place it aside.
2If required, install a safety wire, between 1.5mm (.06in.) and 2.5mm (.10in.) in
diameter, in the ceiling space.
3If required, install and attach a security cable to the AP3510’s lock port.
4Mark a point on the finished side of the tile where the light pipe is to be located.
5Create a light pipe path hole in the target position on the ceiling tile.