Extreme Networks ExtremeWireless AP560i User manual

ExtremeWireless™ AP560i Access Point
Installation Guide
9036165-01 Rev AA
August 2020

Copyright © 2020 Extreme Networks, Inc. All rights reserved.
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Table of Contents
Preface........................................................................................................................................................................................v
Conventions.....................................................................................................................................................................v
Text Conventions..................................................................................................................................................v
Providing Feedback to Us....................................................................................................................................... vi
Getting Help...................................................................................................................................................................vi
Subscribing to Service Notifications........................................................................................................ vii
Documentation and Training................................................................................................................................ vii
Training................................................................................................................................................................... vii
AP560i Overview................................................................................................................. 8
AP560i Features........................................................................................................................................................... 8
AP560i Purchase Order Information.................................................................................................................. 11
AP560i order information............................................................................................................................... 11
EIO-04 under-seat enclosure order information................................................................................. 11
Install the Access Point......................................................................................................15
Access Point Bracket Usage and Mounting Options.................................................................................16
Install the Access Point Under-Seat.................................................................................................................. 18
Install the EIO-04 Under-Seat Enclosure and the Access Point on a Slope......................... 18
Install the EIO-04 Under-Seat Enclosure with the Access Point on a Flat Surface.........20
Install the Access Point on a Wall....................................................................................................................... 21
Install the Access Point on a Wall or Flat Surface Using the KT-147407-02 Bracket
Parts.........................................................................................................................................................................22
Install the Access Point Using KT-147407-02 Bracket Parts and KT-150173-01
Extension Arm.................................................................................................................................................... 25
Install the Access Point Using KT-150173-01 Extension Arm....................................................... 26
Install the Access Point Using MBO-ART02 Articulating Mounting Bracket.......................27
Install the Access Point on a Pole......................................................................................................................29
Install the Access Point on a Pole Using KT-147407-02 Bracket Parts.................................. 29
Install the Access Point on a Pole Using KT-147407-02 Bracket Parts and
KT-150173-01 Extension Arm....................................................................................................................... 32
Install the Access Point on a Pole Using MBO-ART02 Articulating Mounting
Bracket and POLE01 Bracket...................................................................................................................... 35
Install the Plastic Service Panel on the Access Point...............................................................................37
GE1 or GE2 Cable Connection Through the Service Panel Base................................ 39
GE1 or GE2 Cable Connection Through the Metal Sloping Bracket.................................................40
Access Point Specifications............................................................................................. 42
Physical specifications............................................................................................................................................ 42
Environmental specifications...............................................................................................................................42
Power specifications................................................................................................................................................ 42
Regulatory and Compliance Information...................................................................... 44
ExtremeWireless™ AP560i Access Point iii

Safety Guidelines.......................................................................................................................................................44
FCC Declaration of Conformity Statement.................................................................................................. 44
FCC Caution:....................................................................................................................................................... 44
FCC Radiation Exposure Statement.................................................................................................................45
European Waste Electrical and Electronic Equipment (WEEE) Notice......................................... 45
Index....................................................................................................................................46
Table of Contents
iv ExtremeWireless™ AP560i Access Point

Preface
This section discusses the conventions used in this guide, ways to provide feedback, additional help, and
other Extreme Networks® publications.
Conventions
This section discusses the conventions used in this guide.
Text Conventions
The following tables list text conventions that are used throughout this guide.
Table 1: Notice Icons
Icon Notice Type Alerts you to...
General Notice Helpful tips and notices for using the product.
Note Important features or instructions.
Caution Risk of personal injury, system damage, or loss of data.
Warning Risk of severe personal injury.
New! New Content Displayed next to new content. This is searchable text within
the PDF.
Table 2: Text Conventions
Convention Description
Screen displays This typeface indicates command syntax, or represents information as it
appears on the screen.
The words enter and
type
When you see the word “enter” in this guide, you must type something, and
then press the Return or Enter key. Do not press the Return or Enter key when
an instruction simply says “type.”
ExtremeWireless™ AP560i Access Point v

Table 2: Text Conventions (continued)
Convention Description
[Key] names Key names are written with brackets, such as [Return] or [Esc]. If you must
press two or more keys simultaneously, the key names are linked with a plus
sign (+). Example: Press [Ctrl]+[Alt]+[Del]
Words in italicized
type
Italics emphasize a point or denote new terms at the place where they are
defined in the text. Italics are also used when referring to publication titles.
Providing Feedback to Us
Quality is our first concern at Extreme Networks, and we have made every eort to ensure the accuracy
and completeness of this document. We are always striving to improve our documentation and help
you work better, so we want to hear from you! We welcome all feedback but especially want to know
about:
•Content errors or confusing or conflicting information.
•Ideas for improvements to our documentation so you can find the information you need faster.
•Broken links or usability issues.
If you would like to provide feedback to the Extreme Networks Information Development team, you can
do so in two ways:
•Use our short online feedback form at https://www.extremenetworks.com/documentation-
feedback/.
•Email us at [e-mail].
Please provide the publication title, part number, and as much detail as possible, including the topic
heading and page number if applicable, as well as your suggestions for improvement.
Getting Help
If you require assistance, contact Extreme Networks using one of the following methods:
Extreme Portal
Search the GTAC (Global Technical Assistance Center) knowledge base, manage support cases and
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The Hub
A forum for Extreme Networks customers to connect with one another, answer questions, and share
ideas and feedback. This community is monitored by Extreme Networks employees, but is not
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Call GTAC
For immediate support: 1-800-998-2408 (toll-free in U.S. and Canada) or [phone]. For the
support phone number in your country, visit: www.extremenetworks.com/support/contact
Providing Feedback to Us Preface
vi ExtremeWireless™ AP560i Access Point

Before contacting Extreme Networks for technical support, have the following information ready:
•Your Extreme Networks service contract number and/or serial numbers for all involved Extreme
Networks products
•A description of the failure
•A description of any action(s) already taken to resolve the problem
•A description of your network environment (such as layout, cable type, other relevant environmental
information)
•Network load at the time of trouble (if known)
•The device history (for example, if you have returned the device before, or if this is a recurring
problem)
•Any related RMA (Return Material Authorization) numbers
Subscribing to Service Notifications
You can subscribe to email notifications for product and software release announcements, Vulnerability
Notices, and Service Notifications.
1. Go to www.extremenetworks.com/support/service-notification-form.
2. Complete the form with your information (all fields are required).
3. Select the products for which you would like to receive notifications.
Note
You can modify your product selections or unsubscribe at any time.
4. Click Submit.
Documentation and Training
To find Extreme Networks product guides, visit our documentation pages at:
Current Product Documentation www.extremenetworks.com/documentation/
Archived Documentation (for earlier
versions and legacy products)
www.extremenetworks.com/support/documentation-archives/
Release Notes www.extremenetworks.com/support/release-notes
Hardware/Software Compatibility Matrices https://www.extremenetworks.com/support/compatibility-matrices/
White papers, data sheets, case studies,
and other product resources
https://www.extremenetworks.com/resources/
Training
Extreme Networks oers product training courses, both online and in person, as well as specialized
certifications. For more information, visit www.extremenetworks.com/education/.
Preface Subscribing to Service Notifications
ExtremeWireless™ AP560i Access Point vii

AP560i Overview
AP560i Features on page 8
AP560i Purchase Order Information on page 11
The AP560i access point is a cloud-ready, stadium-optimized Wi-Fi 6, and 802.11ax/ac/ abgn outdoor
access point with internal antenna.
The AP560i access point caters to the stadium and outdoor environment by supporting high density of
users and devices. The AP560i access point oers flexible deployment options, and can be mounted
under a seat, to a pole, or to a wall.
Note
The AP560i requires a minimum base firmware of WiNG 7.1.1.
AP560i Features
Learn about the features of AP560i access point.
•Radios: Three radios
◦Two WiFi radios: 1 dual-band, 2.4 GHz and 5 GHz, and 1 band-locked 5GHz radio
◦1 IoT Radio (2.4 GHz)
•Two Ethernet ports:
◦1 × 100/1000/2500/5000 Mbps auto-negotiation Ethernet port, RJ45
◦1 × 10/100/1000 Mpbs auto-negotiation Ethernet port, RJ45
•Dimensions: 11.3 in. x 10 in. x 2.9 in. (288 mm x 254 mm x 75 mm)
•LEDs: Two top-mounted LEDs – all LEDs will be on during reset
•Security locks:
◦One Kensington lock
◦One security hanger
•Power: PoE 802.3at
•Antenna:
◦Eight WiFi internal antennas
◦One BLE internal antenna
•Temperature:
◦Operating temperature: -40°F to +131°F (-40°C to +55°C)
8ExtremeWireless™ AP560i Access Point

◦Storage temperature: -40°F to +158°F (-40°C to +70°C)
•Enclosure: Plastic only
Figure 1: AP560i side ports
AP560i Overview AP560i Features
ExtremeWireless™ AP560i Access Point 9

Callout Description
1 GE1 port
2 GE2 port
3 Console port
Note
The console port cap must be tightened to a torque of 12 in-lbs.
If a torque wrench is not available, a flat-bladed screwdrive can be used. The flat blade must
be 7/16 in. wide to avoid noticeable cap slot deformation.
Note
The slot deformation will not aect the IP67 console port cap properties.
Turn the console port cap until there is resistance from the access point gasket, and then turn
the console port cap to a minimum of ½ turn further.
AP560i Features AP560i Overview
10 ExtremeWireless™ AP560i Access Point

AP560i Purchase Order Information
The AP560i access point is sold by itself, and you need to order the mounting brackets and accessories
separately for under seat, wall, or pole installations.
AP560i order information
Part number Description
AP560i-FCC Cloud-ready, dual 5GHz, dual-band, sensor radio,
dual radio 802.11ax/ac/abgn, 4x4:4 MIMO outdoor
11ax access point. Internal Antenna.
Domain: US and Columbia
If you need to install the AP560i access point under a seat, you need to purchase the EIO-04 under-seat
enclosure. The EIO-04 under seat enclosure ships with the WS-EIO-02 silicone rubber kit.
Note
Use the WS-EIO-02 kit when you have concerns about dirt getting between the AP560i
access point rear and the stadium riser.
The ordering details are described in the following table.
AP560i Overview AP560i Purchase Order Information
ExtremeWireless™ AP560i Access Point 11

EIO-04 under-seat enclosure order information
Part number Box contents
EIO-04 • EIO-04 Quick Reference Guide
• Metal sloping bracket
• Metal "L" brackets
• Plastic service panel base
• Plastic service panel top with one captive screw
• Four conduit covers:
◦Two blank conduit covers for the metal sloping bracket
◦Two blank conduit covers for the service panel base
• One ½ in. conduit cover each for the metal sloping bracket and
the service panel base
• One ¾ in. conduit cover each for the metal sloping bracket and
the service panel base
• A hardware bag containing the following parts:
◦Six 10 mm M6 screws with integral washer
◦Four 75 mm service panel shoulder screws
◦Four anchor posts
◦Four anchor sleeves
◦Four flat washers for anchors
◦Four lock washers for anchors
◦Anchor assembly instruction sheet
Table 3: WS-EIO-02 box contents
Part number Box contents
WS-EIO-02 Two silicone rubber gaskets
Two shoulder screws (security torx, T20 bit-size)
One URL card
EIO-04 under-seat enclosure order information AP560i Overview
12 ExtremeWireless™ AP560i Access Point

You can install the access point to a wall or a pole using the KT-147407-02 bracket parts or the MBO-
ART02, 10 in. 2-axis articulating mounting bracket, or the WS-MBO-POLE01 (#30520) bracket. The
ordering details are described in the following tables.
Table 4: KT-147407-02 bracket order information
Part number Box contents
KT-147407-02 The KT-147407-02 bracket comes with three bracket parts:
• Flat part with holes on the metal surface
• 1-axis tilt part
• Boxed pole part with step edges
Six hex-head M6 stainless-steel screws
Two hex-head M12 stainless-steel screws
Two hex-head M12 stainless-steel nuts
One URL card
The KT-147407-02 bracket kit can be used with KT-150173-01 extension arm for wall or pole installations.
Note
The KT-150173-01 extension arm must be purchased separately.
AP560i Overview EIO-04 under-seat enclosure order information
ExtremeWireless™ AP560i Access Point 13

The contents of the KT-150173-01 extension arm are described in the following table.
Table 5: KT-150173-01 extension arm order information
Part number Box contents
KT-150173-01 One KT-150173-01 12 in. extension arm
Two hex-head M12 stainless-steel screws
Two hex-head M12 stainless-steel nuts
One URL card
Note
You must provide the required M6 hex-head screws and nuts for flat surface installation.
Table 6: MBO-ART02 bracket order information
Part number Box contents
MBO-ART02 ART02 10 in. 2-axis articulating mounting bracket
One concrete anchor with washers
Two stainless-steel M6 screws
One hex-head screw
One URL card
Table 7: WS-MBO-POLE01 bracket order information
Part number Box contents
WS-MBO-POLE01 One WS-MBO-POLE01 bracket
Four M3 screws with nuts and washers
One URL card
EIO-04 under-seat enclosure order information AP560i Overview
14 ExtremeWireless™ AP560i Access Point

Install the Access Point
Access Point Bracket Usage and Mounting Options on page 16
Install the Access Point Under-Seat on page 18
Install the Access Point on a Wall on page 21
Install the Access Point on a Pole on page 29
Install the Plastic Service Panel on the Access Point on page 37
About This Task
The AP560i access point can be installed under a seat, to a wall, or to a pole. The purchase order
information gives you more details about choosing the right access point bracket for your installation
needs.
Procedure
1. Review the purchase order information.
2. Visually inspect the access point, the bracket, and any other optional accessories you have ordered
for physical damage.
If there is any damage, contact Extreme Networks Support.
3. Review the safety guidelines.
ExtremeWireless™ AP560i Access Point 15

Access Point Bracket Usage and Mounting Options
The AP560i access point can be mounted under a seat, on a wall, or to a pole, which are described in
the following table.
Table 8: AP560i mounting bracket usage
Mounting bracket
and part number
Wall install Pole install Under-seat install Notes
EIO-04 under-seat
housing; also used
with WS-EIO-02
(#30524) silicone
rubber kit
No No Yes The access point
can be installed
under a seat on a
slope or a flat
surface such as
stadium floor.
The WS-EIO-02
silicone rubber kit
is used when the
access point is
installed on a
stadium riser.
KT-147407-02
bracket; comes
with three bracket
parts
Yes Yes No For attaching to a
wall or a flat
surface, use the
bracket part that
has two holes
metal surface. For
attaching to a pole,
attach the
KT-147407-02 pole
part on top of the
1-axis tilt part.
KT-150173-01;
extension arm;
used with
KT-147407-02
bracket parts
Yes; place the
KT-150173-01
extension arm on
top of the 1-axis
KT-147407-02 tilt
part
Yes; attach the
KT-147407-02 pole
part to the
extension arm
No None.
Access Point Bracket Usage and Mounting Options Install the Access Point
16 ExtremeWireless™ AP560i Access Point

Table 8: AP560i mounting bracket usage (continued)
Mounting bracket
and part number
Wall install Pole install Under-seat install Notes
MBO-ART02 Yes Yes No The articulating
mounting bracket
is paired with the
POLE01 bracket for
pole installations.
For wall
installations, the
wall must be
strong enough to
support the access
point during
inclement weather.
WS-MBO-POLE01
(#30520) bracket
No Yes No If the pole
diameter is <= 1.0
in. (25.4 mm), use
small cable clamp.
If the pole
diameter is
between 5.0 in. -
7.0 in. (178.0 mm),
use large cable
clamp. For any
other pole
diameter, provide
your own stainless
steel cable clamp.
The band must be
0.5 in. (12.7 mm)
wide.
The POLE01
bracket can be
used only when
paired with the
MBO-ART02
bracket.
Warning
When installing the access point on a wall or to a pole, the cable glands need to face down.
Note
When using the MBO-ART02 articulating mounting bracket with the access point, set the
bracket minimum downward tilt to less than 20 degrees to prevent water ingress. If the tilt is
more than 20 degrees, a service panel (EIO-03-SP) must be installed to protect the glands on
the AP560i access point.
For installation instructions on how to install the service panel, see Install the plastic service
panels on the access point.
Install the Access Point Access Point Bracket Usage and Mounting Options
ExtremeWireless™ AP560i Access Point 17

Related Topics
AP560i Purchase Order Information on page 11
Install the Access Point Under-Seat
About This Task
The AP560i is used with the EIO-03 or EIO-04 mounting kit during the under-seat installation
procedure.
The EIO-03 or EIO-04 under-seat mounting kit can be installed on a:
Procedure
1. Slope
2. Flat surface such as a stadium floor
3. Riser, with EIO-02 silicone rubber kit
Note
The best practice is to install the EIO-03 under-seat mounting kit horizontally. The EIO-03
under-seat mounting kit can be installed vertically on a slope, a flat surface or stadium
riser.
Install the EIO-04 Under-Seat Enclosure and the Access Point on a Slope
Install the EIO-04 under seat enclosure with the AP560i access point on a stadium slope.
Before You Begin
Table 9: Hardware requirements for slope installation
Item quantity Description
1 AP560i access point
6 10 mm M6 screws with integral washers
4 75 mm service panel shoulder screws
2 Anchor posts
2 Flat washers for anchors
2 Lock washers for anchors
1 Metal "L" bracket
1 Plastic service panel base
1 Plastic service panel top with captive screw
1 Metal sloping bracket
Attach the metal sloping bracket on a slope:
1. Using the metal sloping bracket as a template, mark and drill two holes in the concrete.
2. Insert the anchors without the nuts and washers.
Install the Access Point Under-Seat Install the Access Point
18 ExtremeWireless™ AP560i Access Point

3. Place the metal sloping bracket, attach the nuts and washers to the exposed threads, and torque
them to 60 in-lbs.
About This Task
Attach the conduit cable through the conduit holes on the metal sloping bracket, then attach the metal
L bracket to the access point, and install the access point on a slope.
Procedure
1. Attach the conduit couplers to the conduit.
2. Remove the locking nut.
For the conduit hole that is not used, insert a blank conduit cover over the conduit hole in the slope.
Figure 2: Metal sloping bracket conduit holes
Callout Description
1 Conduit holes on either sides of the metal sloping bracket
2 Conduit cable holes in the slope
3. If you are using the left side conduit hole on the metal sloping bracket, attach the correct size
conduit cover to the conduit hole.
4. Tighten the locking nut.
5. If you are using the conduit hole in the slope, attach the conduit coupler and the locking nut directly
to the slope conduit hole.
Note
The conduit must be 1 in. in diameter to attach the conduit coupler and the nut directly in
the slope.
6. If you are using the right side conduit hole in the slope, repeat step 3.
Install the Access Point
Install the EIO-04 Under-Seat Enclosure and the Access
Point on a Slope
ExtremeWireless™ AP560i Access Point 19

7. Run the cable through the conduit and add the RJ45 connectors to the wires.
Note
The cable must have 1 in. bend radius and be accessible to the glands on AP560i access
point.
For more information about GE1 or GE2 cable, refer to Connect the GE1 or GE2 cable topic.
8. Attach the metal L bracket to the access point:
a. Attach the metal “L” bracket to the gland side of the AP560i access point using two M6 screws.
b. Torque the screws to 35 in-lbs.
9. Install the access point on the slope:
a. Align and center the alignment holes of the access point and the side tab extension holes, and
attach the access point to the tabs using two M6 screws.
b. Attach the gland side of the access point, that has the “L” bracket to the metal sloping bracket
using two M6 screws.
c. Push the access point to the rear as far as it would go.
d. Torque the screws to 35 in-lbs.
Install the EIO-04 Under-Seat Enclosure with the Access Point on a Flat Surface
Learn how to install the EIO-04 under-seat enclosure with the AP560i access point on a flat surface.
Before You Begin
Table 10: Hardware requirements for flat surface installation
Item quantity Description
1 AP560i access point
4 M6 screws with integral washers
4 75 mm service panel shoulder screws
2 Metal "L" bracket
1 Plastic service panel base
1 Plastic service panel top with one captive screw
4 Concrete anchors with nuts, washers, anchor posts, and anchor
sleeves
Procedure
1. Attach a metal “L” bracket on each side of the AP560i access point using two M6 screws for each
bracket.
2. Torque the M6 screws to 35 in-lbs.
3. Use the metal “L” brackets as a template, mark four hole centers, and drill in the concrete.
4. Insert four concrete anchors into the holes without the washers and nuts.
5. Place the metal “L” bracket over the threaded anchor posts and put on the flat-washer, the spring
washer, and the nut on each side.
Install the EIO-04 Under-Seat Enclosure with the Access
Point on a Flat Surface Install the Access Point
20 ExtremeWireless™ AP560i Access Point