Extreme Networks Altitude 4511 User manual

Extreme Networks, Inc.
3585 Monroe Street
Santa Clara, California 95051
[phone]
[phone]
http://www.extremenetworks.com
Published: July 2011
Part Number: 120676-00 Rev 01
Altitude™ 4511 Access Point
Installation Guide

Altitude 4511 Access Point Installation Guide
2Altitude 4511 Access Point Installation Guide 2
AccessAdapt, Alpine, Altitude, BlackDiamond, EPICenter, ExtremeWorks Essentials, Ethernet
Everywhere, Extreme Enabled, Extreme Ethernet Everywhere, Extreme Networks, Extreme
Standby Router Protocol, Extreme Turbodrive, Extreme Velocity, ExtremeWare, ExtremeWorks,
ExtremeXOS, Go Purple Extreme Solution, ExtremeXOS ScreenPlay, ReachNXT, Sentriant,
ServiceWatch, Summit, SummitStack, Triumph, Unified Access Architecture, Unified Access RF
Manager, UniStack, the Extreme Networks logo, the Alpine logo, the BlackDiamond logo, the
Extreme Turbodrive logo, the Summit logos, and the Powered by ExtremeXOS logo are
trademarks or registered trademarks of Extreme Networks, Inc. or its subsidiaries in the United
States and/or other countries.
sFlow is a registered trademark of InMon Corporation.
Specifications are subject to change without notice.
All other registered trademarks, trademarks, and service marks are property of their respective
owners.
© 2011 Extreme Networks, Inc. All Rights Reserved.

Altitude 4511 Access Point Installation Guide 3
Chapter 1: Introduction.............................................................................................5
Document Conventions ........................................................................................ 6
Warnings............................................................................................................ 6
Site Preparation.................................................................................................. 7
Package Contents ............................................................................................... 7
Features............................................................................................................. 7
Chapter 2: Hardware Installation...............................................................................9
Installation Instructions....................................................................................... 9
Precautions ...................................................................................................... 10
Access Point Placement .................................................................................... 10
Wall Mount Installation ..................................................................................... 10
Telco Box Installation........................................................................................ 14
Altitude 4511 Access Point Antennas ................................................................. 18
LED Indicators.................................................................................................. 18
Chapter 3: Specifications ....................................................................................... 19
Electrical Characteristics ................................................................................... 19
Physical Characteristics..................................................................................... 19
Radio Characteristics ........................................................................................ 20
Chapter 4: Regulatory Information........................................................................... 21
Regulatory Overview .......................................................................................... 21
Wireless Device Country Approvals...................................................................... 21
Country Selection – Note for AP & Wireless Controller..................................... 22
Frequency of Operation – FCC and IC............................................................ 22
Health and Safety Recommendations.................................................................. 22
Warnings for the use of Wireless Devices ....................................................... 22
Potentially Hazardous Atmospheres – Fixed Installations................................. 23
Safety in Hospitals ...................................................................................... 23
RF Exposure Guidelines..................................................................................... 24
Safety Information ...................................................................................... 24
International..................................................................................................... 24
EU .................................................................................................................. 24
Table of Contents

Altitude 4511 Access Point Installation Guide
4
US and Canada................................................................................................. 24
Power Supply ................................................................................................... 25
Radio Frequency Interference Requirements – FCC .............................................. 25
Radio Frequency Interference Requirements – Canada ........................................ 26
Radio Transmitters...................................................................................... 26
CE Marking and European Economic Area (EEA) .................................................. 27
Statement of Compliance................................................................................... 27
Waste Electrical and Electronic Equipment (WEEE) ............................................. 28
TURKISH WEEE Statement of Compliance.......................................................... 29
Japan (VCCI) - Voluntary Control Council for Interference Class B ITE ................... 30
Korea Warning Statement for Class B ITE............................................................ 30
Other Countries ................................................................................................ 30
Australia .................................................................................................... 30
Brazil......................................................................................................... 31
Chile.......................................................................................................... 31
Mexico....................................................................................................... 31
Taiwan....................................................................................................... 32
Korea......................................................................................................... 33
Chapter 5: Customer Support .................................................................................. 35
Registration...................................................................................................... 35
Documentation ................................................................................................. 35

Altitude 4511 Access Point Installation Guide 5
1Introduction
The Altitude™ 4511 Access Point links wireless 802.11a/b/g/n devices to the controller,
enabling the growth of your wireless network with a cost-effective alternative to
standard Access Points.
The Altitude 4511 Access Point is an enterprise class 802.11n Access Point, installed in
minutes anywhere a CAT-5 (or better) cable is located. The Altitude 4511 Access Point’s
mechanical design is optimized for installation over a standard CAT-5 (or better) wall
jack. The AP does not protrude into the wall cavity, allowing for an efficient heat
transfer and a universal installation over a standard Telco wiring plate. The Altitude
4511 Access Point’s modular design allows the end-user to add switched Ethernet ports
as-needed, and attach a standard keystone or Leviton QuickPort®modular connector to
the wall plate.
The Altitude 4511 Access Point ships with a single dual-band radio supporting the
802.11a/b/g/n radio bands.
The Altitude 4511 Access Point receives all power and transfers data through the same
CAT-5 or better Ethernet cable. There is no additional power supply required. An
802.113af Ethernet switch or an Extreme Networks Summit®WM3400 or Summit
WM360 model controller (both PoE capable) is required to power the Altitude 4511
Access Point.
Once cabled and powered, the Altitude 4511 Access Point functions as a dependent
mode Access Point, and receives its configuration once adopted by a Summit WM3400,
WM3600 or WM3700 Controller.
The Altitude 4511 Access Point can be ordered for US deployment (Part Number 15761)
or ordered for deployment outside of the US (Part Number 15762).

Introduction
Altitude 4511 Access Point Installation Guide
6
Document Conventions
The following graphical alerts are used in this document to indicate notable situations
NOTE
Tips, hints, or special requirements that you should take note of.
CAUTION
Care is required. Disregarding a caution can result in data loss or equipment malfunction.
WARNING!
Indicates a condition or procedure that could result in personal injury or equipment damage.
Warnings
●Read all installation instructions and site survey reports, and verify correct
equipment installation before connecting the Altitude 4511 Access Point to its power
source.
●Remove jewelry and watches before installing this equipment.
●Verify that the unit is grounded before connecting it to the power source.
●Verify any device connected to this unit is properly wired and grounded.
●Connect all power cords to a properly wired and grounded electrical circuit.
●Verify the electrical circuits have appropriate overload protection.
●Attach only approved power cords to the device.
●Verify the power connector and socket are accessible at all times during the
operation of the equipment.
●Do not work with power circuits in dimly lit spaces.
●Do not install this equipment or work with its power circuits during thunderstorms
or other weather conditions that could cause a power surge.

Altitude 4511 Access Point Installation Guide 7
●Verify there is adequate ventilation around the device, and that ambient
temperatures meet equipment operation specifications.
Site Preparation
●Consult your site survey and network analysis reports to determine specific
equipment placement, power drops, and so on.
●Assign installation responsibility to the appropriate personnel.
●Identify and document where all installed components are located.
●Ensure adequate, dust-free ventilation to all installed equipment.
●Prepare Ethernet and console port connections.
●Verify cable lengths are within the maximum 100 meter allowable length.
Package Contents
●Altitude 4511 Access Point with internal (integrated) antennas
●Mounting plate (used for both wall mount and Telco Box installations)
●Mounting plate lock screw
●Altitude 4511 Access Point Installation Guide (This Guide)
●RJ-45 double plug interconnect cable
●Fast Ethernet port 1 interconnect cable
Features
●One RJ-45 PoE Ethernet port (built into the Altitude 4511 Access Point)
●Optional second RJ-45 Ethernet port utilizing a pass through (keystone) cable
(included)
●Optional three port Ethernet expansion module (sold separately)
●2 LED indicators

Introduction
Altitude 4511 Access Point Installation Guide
8
The pass through (keystone) cable provides an option to add a second Ethernet port
before installing the Altitude 4511 Access Point.
The Altitude 4511 Access Point has one RJ-45 connector supporting a 10/100 Ethernet
port and requires 802.3af compliant power from an external source.
The Altitude 4511 Access Point ships with a single dual-band radio supporting the
802.11a/b/g/n radio bands.
The Access Point contains runtime firmware which enables the unit to boot after either
a power up or a watchdog reset. The runtime firmware on the Access Point can be
updated via the Ethernet interface.
The front of the Altitude 4511 Access Point has an access cover that can be removed to
expose an additional connector. A three port RJ-45 Ethernet expansion module connects
to the hidden header and snaps onto the Altitude 4511 Access Point in place of the
access cover.
Remove the Altitude 4511 Access Point’s access cover by inserting a tool into the
circular hole (opening) on the bottom of the Altitude 4511 Access Point. Pull the access
cover up and away from the Altitude 4511 Access Point. Reverse the procedure to
install the expansion module.
The Ethernet expansion module has three ports labeled FE2, FE3 and FE4.
The expansion module (Part Number 15763) is a separately orderable component from
Extreme Networks.

Altitude 4511 Access Point Installation Guide 9
2Hardware Installation
Installation Instructions
An Altitude 4511 Access Point mounts either on a wall, under a table or over a Telco
Box. The Altitude 4511 Access Point is not plenum rated.
NOTE
The provided metal mounting plate is fastened to an existing standard Telco in-wall box. The box
is customer provided within the customer building structure, and can be either plastic or metal in
composition. Screws and other mounting hardware are not included.
The Altitude 4511 Access Point is mounted to a wall or Telco Box so the mounting plate
is flush with the mounting surface.
The Altitude 4511 Access Point snaps on to the mounting plate without the use of tools
or fastening hardware. Removal of the Altitude 4511 Access Point from the mounting
plate can be accomplished without the use of a tool. A mounting lock screw is provided
to help ensure a tamper resistant installation.
NOTE
Once installed onto the mounting plate, the assembly can resist a minimum of 10 lbs of force
before unit breakage or accidental disassembly.
To prepare for an Altitude 4511 Access Point installation, perform the following:
1Verify the contents of the box includes the intended Altitude 4511 Access Point and
accessory hardware.
2Review site survey and network analysis reports to determine the location and
mounting position for the Altitude 4511 Access Point.
3Connect a CAT-5 or better Ethernet cable to a PoE compatible device and run the
cable to the installation site. Ensure there is sufficient cable slack to perform the
installation steps.

Hardware Installation
Altitude 4511 Access Point Installation Guide
10
Precautions
Before installing an Altitude 4511 Access Point:
●Verify the intended Altitude 4511 Access Point deployment location is not prone to
moisture or dust.
●Verify the environment has a continuous temperature range between 0° C to 40° C.
Access Point Placement
For optimal performance, install the Access Point away from transformers, heavy-duty
motors, fluorescent lights, microwave ovens, refrigerators and other industrial
equipment. Signal loss can occur when metal, concrete, walls or floors block
transmission. Install the Access Point in an open area or add Access Points as needed to
improve coverage.
To maximize the Access Point’s radio coverage area, Extreme Networks recommends
conducting a site survey to define and document radio interference obstacles before
installing the Access Point.
Wall Mount Installation
To support wall mount installations, the metal mounting plate (provided with the
Altitude 4511 Access Point) is fastened to a flat wall surface. The wall should be of
gypsum board, plaster, wood or concrete in composition.
NOTE
Extreme Networks recommends the following customer supplied mounting accessories for an
Altitude 4511 Access Point wall mount installation:
2, screws, #6 x 2.00 inch pan head
2, wall anchors suitable for the #6 screws

Altitude 4511 Access Point Installation Guide 11
To install an Altitude 4511 Access Point to a wall surface:
1Attach the metal mounting plate (shipped with the Altitude 4511 Access Point) to a
wall surface at the desired deployment location.
The screws used to mount the bracket are customer provided and should be #6, with
a 2.00 inch length.

Hardware Installation
Altitude 4511 Access Point Installation Guide
12
2Connect one end of an RJ-45 cable into the wall mount connector on the Altitude
4511 Access Point as illustrated below.
3If using the optional second RJ-45 Ethernet port (utilizing a pass through keystone
cable), ensure the following steps are completed:
aBend the cable into a “U” shape so the mini pin connector and the RJ-45 keystone
cable are in close proximity to one another.
bInstall the mini pin connector into the pin socket on the back of the Altitude 4511
Access Point. The connector is keyed and can only be installed one way. Ensure
the mini pin connector is connected securely.
cRemove the blank plug from the keystone hole by gently pushing it out from the
back.
dOrient the RJ-45 keystone connector so the flexible keystone tab is away from the
mini pin connector. Tip the keystone RJ-45 while installing in the keystone
opening so the solid locking tabs engage, then rotate the RJ-45 forward until the
tab snaps securely.

Altitude 4511 Access Point Installation Guide 13
4Snap the Altitude 4511 Access Point on to the mounted wall plate. Use the locking
screw to secure the unit. This connection does not require the use of tools or
fastening hardware.
Once installed, connections are hidden from forward view, with only the physical
infrastructure cables (Ethernet and power) extending from the Altitude 4511 Access
Point.
5Cable the Access Point using an 802.113af Ethernet switch or a Summit WM3400 or
WM3600 model controller (both PoE capable):
aConnect an RJ-45 CAT5 Ethernet cable between the network data supply (host)
and an 802.113af Ethernet switch or a Summit WM3400 or WM3600 model
controller’s LAN/PoE enabled Ethernet port.
bConnect an RJ-45 CAT5 Ethernet cable to the 802.113af Ethernet switch or the
Summit WM3400 or WM3600 model controller’s LAN/PoE enabled Ethernet
port. Connect the other end of the Ethernet cable to the front of the Altitude 4511
Access Point.
cEnsure the cable length from the Ethernet source (host) to the 802.113af Ethernet
switch or a Summit WM3400 or WM3600 model controller and Access Point does
not exceed 100 meters (333 ft).
6Verify the behavior of the Altitude 4511 Access Point LEDs. For more information,
see “LED Indicators” on page 18.

Hardware Installation
Altitude 4511 Access Point Installation Guide
14
7Once cabled and powered, the Altitude 4511 Access Point functions as a dependent
mode Access Point, and receives its configuration once adopted by a Summit
WM3400, WM3600 or WM3700 series controller. For information on using a
controller to manage the Altitude 4511 Access Point, see:
http://www.extremenetworks.com/go/documentation.
Telco Box Installation
For Telco Box installations, the Altitude 4511 Access Point is installed directly over the
standard wall plate supplying Ethernet. All cabled electrical connections are mode
within a recessed well in the housing of the Altitude 4511 Access Point.
To install the Altitude 4511 Access Point over a Telco Box:
1Remove the cover of the CAT5 wall plate.
NOTE
The example above assumes the Telco Box has a 1 RJ11 phonejack and
1 RJ-45 10/100 Ethernet connection.
2Snap out keystone connectors from the existing plate.

Altitude 4511 Access Point Installation Guide 15
3Gently pull some cable out of the wall so it can be used with the Altitude 4511
Access Point.
4Attach the metal mounting plate (shipped with the Altitude 4511 Access Point) to an
existing standard Telco in-wall box.
The screws used to mount the bracket to the Telco Box are customer provided. You
can use the same screws that covered the existing wall plate if necessary.
Mount the bracket to the wall so the Telco Box is hidden behind the mounting plate.
5Remove the blank plug before installing the RJ11 into the snap-in port.

Hardware Installation
Altitude 4511 Access Point Installation Guide
16
6Install the RJ11 (keystone style) connector into the Altitude 4511 Access Point’s snap-
in port.
7If using the optional second RJ-45 Ethernet port (utilizing a pass through keystone
cable), ensure the following steps are completed:
aBend the cable into a “U” shape so the mini pin connector and the RJ-45 keystone
cable are in close proximity to one another.
bInstall the mini pin connector into the pin socket on the back of the Altitude 4511
Access Point. The connector is keyed and can only be installed one way. Ensure
the mini pin connector is connected securely.
cRemove the blank plug from the keystone hole by gently pushing it out from the
back.
dOrient the RJ-45 keystone connector so the flexible keystone tab is away from the
mini pin connector. Tip the keystone RJ-45 while installing in the keystone
opening so the solid locking tabs engage, then rotate the RJ-45 forward until the
tab snaps securely.
8Install the RJ-45 double plug uplink jumper into the UP1/POE jack and connect it
into the RJ-45 Ethernet connector.
To PBX
RJ45 connector

Altitude 4511 Access Point Installation Guide 17
9Snap the Altitude 4511 Access Point on to the mounted wall plate and secure the
Altitude 4511 Access Point using the mounting plate lock screw. This connection
does not require the use of tools or fastening hardware.
Once installed, no cables extend from the Altitude 4511 Access Point since they are
hidden from view within the Telco Box.
10 Cable the Access Point using an 802.113af Ethernet switch or a Summit WM3400 or
WM3600 model controller (both PoE capable):
aConnect an RJ-45 CAT5 Ethernet cable between the network data supply (host)
and an 802.113af Ethernet switch or a Summit WM3400 or WM3600 model
controller’s LAN/PoE enabled Ethernet port.
bConnect an RJ-45 CAT5 Ethernet cable to the 802.113af Ethernet switch or the
Summit WM3400 or WM3600 model controller’s LAN/PoE enabled Ethernet
port. Connect the other end of the Ethernet cable to the front of the Altitude 4511
Access Point.
cEnsure the cable length from the Ethernet source (host) to the 802.113af Ethernet
switch or a Summit WM3400 or WM3600 model controller and Access Point does
not exceed 100 meters (333 ft).
11 Verify the behavior of the Altitude 4511 Access Point LEDs. For more information,
see “LED Indicators” on page 18.

Hardware Installation
Altitude 4511 Access Point Installation Guide
18
12 Once cabled and powered, the Altitude 4511 Access Point functions as a dependent
mode Access Point, and receives its configuration once adopted by a Summit
WM3400, WM3600 or WM3700 series controller. For information on using a
controller to manage the Altitude 4511 Access Point, see:
http://www.extremenetworks.com/go/documentation.
Altitude 4511 Access Point Antennas
The Altitude 4511 Access Point contains two internal (embedded) dual-band antennas
supporting both the 802.11bgn (2.4 GHz) and 802.11an (5.0 GHz) bands. No customer
assembly or antenna orientation is required.
The Altitude 4511 Access Point radio can transmit on one or two antennas depending
on the operating mode. The radio can receive on one or two antennas as well. The data
rates supported are different in each case.
LED Indicators
An Altitude 4511 Access Point has two LED activity indicators on the front of the unit.
The LEDs provide a status display indicating error conditions, transmission, and
network activity for the 5 GHz 802.11a/n (amber) radio or the 2.4 GHz 802.11b/g/n
(green) radio.
Task 5 GHz Activity LED (Amber) 2.4 GHz Activity LED (Green)
Unadopted Off (if adopted) Blinking
Normal
Operation
•If this radio band is enabled:
Blink at 5 second interval
•If this radio band is disabled:
Off
•If there is activity on this band:
Blink at a 1Hz
•If this radio band is enabled:
Blink at 5 second interval
•If this radio band is disabled:
Off
•If there is activity on this band:
Blink at a 1Hz
Firmware
Update
On Off
Locate AP
Mode
Blink at 5Hz
(Out of Phase with Activity LED)
8 blinks at 50ms followed by an off
interval of 1 second

Altitude 4511 Access Point Installation Guide 19
3Specifications
Electrical Characteristics
An Altitude 4511 Access Point has the following electrical characteristics:
Physical Characteristics
An Altitude 4511 Access Point has the following physical characteristics:
Operating Current &
Voltage
250mA@48VDC
Dimensions 2.75 width x 5 height x 1.25 deep (Inches)
6.985 width x 12.7 height x 3.175 deep (centimeters)
Housing Plastic and metal
Weight 0.5 lbs (with mounting plate)
Operating
Temperature
32°F to 104°F/0°C to 40°C
Storage
Temperature
-40°F to 158°F/-40°C to 85°C
Operating Humidity 5 to 95% Relative Humidity non-condensing
Storage Humidity 95% Relative Humidity non-condensing
Operating Altitude
(max)
8,000 ft @ 28°C
Storage Altitude
(max)
30,000 ft @ 12°C
Electrostatic
Discharge
+/-15kV Air and +/-8kV Contact @ 50% Relative Humidity

Specifications
Altitude 4511 Access Point Installation Guide
20
Radio Characteristics
An Altitude 4511 Access Point has the following radio characteristics:
Operating Channels All channels from 5180 MHz to 5825 MHz
Channels 1-13 (2412-2472 MHz)
Actual operating frequencies depend on regulatory approval
for the country of use.
Data Rates
Supported
802.11b : 1Mbps, 2Mbps, 5.5Mbps and 11Mbps
802.11g : 6Mbps, 9Mbps, 12Mbps, 18Mbps, 24Mbps,
36MBps, 48Mbps and 54Mbps
802.11n : MCS0 through MCS15, HT20 and HT40
Wireless Medium Direct Sequence Spread Spectrum (DSSS),
Orthogonal Frequency Division Multiplexing (OFDM)
Spatial multiplexing (MIMO)
Network Standards 802.11a, 802.11b, 802.11g, 802.3, 802.11n
Typical Transmit
Power Per Antenna
2.4G: +24dBm max
5.2G: +22dBm max
Transmit Power
Adjustment
1dB increments