Extreme Networks ExtremeWireless AP3965i User manual

ExtremeWireless™AP3965i &
AP3965e Installation Guide
9034917-01
Published August 2016

Copyright © 2016 Extreme Networks All rights reserved.
Legal Notice
Extreme Networks, Inc. reserves the right to make changes in specifications and other information
contained in this document and its website without prior notice. The reader should in all cases
consult representatives of Extreme Networks to determine whether any such changes have been
made.
The hardware, firmware, software or any specifications described or referred to in this document
are subject to change without notice.
Trademarks
Extreme Networks and the Extreme Networks logo are trademarks or registered trademarks of
Extreme Networks, Inc. in the United States and/or other countries.
All other names (including any product names) mentioned in this document are the property of
their respective owners and may be trademarks or registered trademarks of their respective
companies/owners.
For additional information on Extreme Networks trademarks, please see:
www.extremenetworks.com/company/legal/trademarks
Support
For product support, including documentation, visit: http://www.extremenetworks.com/support/
For information, contact:
Extreme Networks, Inc.
145 Rio Robles
San Jose, California 95134
USA

Table of Contents
Preface.........................................................................................................................................4
Text Conventions...................................................................................................................................................................4
Terminology............................................................................................................................................................................. 4
Providing Feedback to Us.................................................................................................................................................5
Getting Help.............................................................................................................................................................................5
Related Publications............................................................................................................................................................ 5
Chapter 1: About This Guide.....................................................................................................7
Who Should Use This Guide............................................................................................................................................ 7
How to Use This Guide....................................................................................................................................................... 7
Chapter 2: Introduction.............................................................................................................8
AP3965 Overview.................................................................................................................................................................8
Chapter 3: Installation.............................................................................................................. 11
Unpacking the AP3965......................................................................................................................................................11
Separately Ordered Components................................................................................................................................12
AP3965 Installation Procedures................................................................................................................................... 12
Weatherproofing the AP3965e Connections....................................................................................................... 24
Configuring AP3965 Channel Settings....................................................................................................................26
Appendix A: Specifications.....................................................................................................31
Internal Antenna Access Points....................................................................................................................................31
External Antennas..............................................................................................................................................................34
Appendix B: Regulatory Information....................................................................................36
AP3965....................................................................................................................................................................................37
United States........................................................................................................................................................................ 37
Canada.....................................................................................................................................................................................38
European Community......................................................................................................................................................40
Certifications of Other Countries............................................................................................................................... 46
AP3965e Approved External Antennas..................................................................................................................48
ExtremeWireless™ AP3965i & AP3965e Installation Guide 3

Preface
Text Conventions
The following tables list text conventions that are used throughout this guide.
Table 1: Notice Icons
Icon Notice Type Alerts you to...
General Notice Helpful tips and notices for using the product.
Note Important features or instructions.
Caution Risk of personal injury, system damage, or loss of data.
Warning Risk of severe personal injury.
New This command or section is new for this release.
Table 2: Text Conventions
Convention Description
Screen displays This typeface indicates command syntax, or represents information as it appears on the
screen.
The words enter and
type
When you see the word “enter” in this guide, you must type something, and then press
the Return or Enter key. Do not press the Return or Enter key when an instruction
simply says “type.”
[Key] names Key names are written with brackets, such as [Return] or [Esc]. If you must press two
or more keys simultaneously, the key names are linked with a plus sign (+). Example:
Press [Ctrl]+[Alt]+[Del]
Words in italicized type Italics emphasize a point or denote new terms at the place where they are defined in
the text. Italics are also used when referring to publication titles.
Terminology
When features, functionality, or operation is specific to a switch family, such as ExtremeSwitching™or
Summit®, the family name is used. Explanations about features and operations that are the same across
all product families simply refer to the product as the switch.
ExtremeWireless™ AP3965i & AP3965e Installation Guide 4

Providing Feedback to Us
We are always striving to improve our documentation and help you work better, so we want to hear
from you! We welcome all feedback but especially want to know about:
•Content errors or confusing or conflicting information.
•Ideas for improvements to our documentation so you can find the information you need faster.
•Broken links or usability issues.
If you would like to provide feedback to the Extreme Networks Information Development team about
this document, please contact us using our short online feedback form. You can also email us directly at
[e-mail].
Getting Help
If you require assistance, contact Extreme Networks using one of the following methods:
•Global Technical Assistance Center (GTAC) for Immediate Support
•Phone: [phone] (toll-free in U.S. and Canada) or [phone]. For the support
phone number in your country, visit: www.extremenetworks.com/support/contact
•Email: [e-mail]. To expedite your message, enter the product name or
model number in the subject line.
•GTAC Knowledge — Get on-demand and tested resolutions from the GTAC Knowledgebase, or
create a help case if you need more guidance.
•The Hub — A forum for Extreme customers to connect with one another, get questions answered,
share ideas and feedback, and get problems solved. This community is monitored by Extreme
Networks employees, but is not intended to replace specific guidance from GTAC.
•Support Portal — Manage cases, downloads, service contracts, product licensing, and training and
certifications.
Before contacting Extreme Networks for technical support, have the following information ready:
•Your Extreme Networks service contract number and/or serial numbers for all involved Extreme
Networks products
•A description of the failure
•A description of any action(s) already taken to resolve the problem
•A description of your network environment (such as layout, cable type, other relevant environmental
information)
•Network load at the time of trouble (if known)
•The device history (for example, if you have returned the device before, or if this is a recurring
problem)
•Any related Return Material Authorization (RMA) numbers
Related Publications
ExtremeWireless and ExtremeWireless AP documentation can be found on Extreme Documentation
page at: http://documentation.extremenetworks.com
Extreme recommends the following guides for users of ExtremeWireless products:
Preface
ExtremeWireless™ AP3965i & AP3965e Installation Guide 5

•ExtremeWireless AP3935i & AP3935e Installation Guide
•ExtremeWireless AP3965i & AP3965e Installation Guide
•ExtremeWireless Appliance C5210 Quick Reference
•ExtremeWireless Appliance C5110 Quick Reference
•ExtremeWireless Appliance C4110 Quick Reference
•ExtremeWireless Appliance C25 Quick Reference
•ExtremeWireless Appliance C35 Quick Reference
•ExtremeWireless CLI Reference Guide
•ExtremeWireless End User License Agreements
•ExtremeWireless External Antenna Site Preparation and Installation Guide
•ExtremeWireless External Antenna with Wave 2 Site Preparation and Installation Guide
•ExtremeWireless Getting Started Guide
•ExtremeWireless Integration Guide
•ExtremeWireless Maintenance Guide
•ExtremeWireless Open Source Declaration
•ExtremeWireless User Guide
•IdentiFi Wireless WS-AP3865e Installation Guide
•IdentiFi Wireless WS-AP3825i & WS-AP3825e Installation Guide
•IdentiFi Wireless WS-AP3805i & WS-AP3805e Installation Guide
Preface
ExtremeWireless™ AP3965i & AP3965e Installation Guide 6

1About This Guide
Who Should Use This Guide
How to Use This Guide
The guide describes how to mount and connect cables to the ExtremeWireless™Outdoor Access Point
AP3965. In addition, this guide provides information on the product certifications and national
approvals for the AP3965.
Note
This guide does not provide information on configuration of the AP3965. For information on
how to configure the AP3965, see the ExtremeWireless User Guide.
Who Should Use This Guide
Warning
Electrical Hazard: Only qualified personnel should install or service this unit.
Riesgo Electrico: Nada mas personal capacitado debe de instalar o darle servicio a esta unida.
Elektrischer Gefahrenhinweis: Installationen oder Servicearbeiten sollten nur durch
ausgebildetes und qualifiziertes Personal vorgenommen werden.
This product should be installed and serviced by a qualified licensed technician, electrician, or electrical
maintenance person familiar with its operation and the hazards involved. Proper installation, which
includes wiring, mounting, fusing or other over current protection and grounding, can reduce the
chance of electric shocks, fires, or explosion in this product or products used within this product.
How to Use This Guide
Read through this guide completely to familiarize yourself with its contents and to gain an
understanding of the features and capabilities of the AP3965. A general working knowledge of data
communications networks is helpful when setting up this module.
This preface provides an overview of this guide, and a brief summary of each chapter; defines the
conventions used in this document; and instructs how to obtain technical support from Extreme
Networks.
ExtremeWireless™ AP3965i & AP3965e Installation Guide 7

2Introduction
AP3965 Overview
This chapter provides general information about the Extreme Networks Outdoor Access Point AP3965.
AP3965 Overview
The AP3965 (shown in Figure 1: AP3965e Front View on page 9) enables you to extend your wireless
LAN beyond the boundaries of indoor locations. It is resistant to harsh outdoor conditions and extreme
temperatures. Using the advanced full mesh wireless distribution feature of the wireless LAN, the
AP3965 can extend your wireless LAN to outdoor locations without Ethernet cabling. A mounting
bracket is available to enable quick and easy mounting of the AP3965 to walls and poles.
The AP3965 is an 802.11ac AP that supports 802.11a/802.11g and 802.11b legacy devices. It is delivered in
a rugged enclosure.
The AP3965 interoperates fully with the wireless LAN, including support for wireless VoWLAN, branch
oce mode, availability, and mobility features.
The AP3965i provides eight internal antennas. The AP3965e supports a variety of external antennas,
providing range and coverage versatility.
ExtremeWireless™ AP3965i & AP3965e Installation Guide 8

Figure 1: AP3965e Front View
1AP Status 5 Radio 1 (5 GHz)
2 LAN 1 (Ethernet 1) 6 LAN Ports (POE):
•LAN 1 PDE Port
•LAN 2 PSE Port output of DC48V,
0.26A
3 LAN 2 (Ethernet 2) 7 Console Port and Reset Button
4 Radio 2 (2.4 GHz)
Note
The AP3965e provides eight external antenna ports. The network administrator determines
which antenna port will be used based on the external antenna selected. The AP3965e can
also be configured to select the antenna that provides the best possible data transmission
(diversity).
AP3965 LED Indicators
The AP3965 provides five LED indicators (see Figure 1: AP3965e Front View on page 9). The LEDs
provide status information on the current state of the AP3965. For more information, see the
ExtremeWireless User Guide.
Introduction
ExtremeWireless™ AP3965i & AP3965e Installation Guide 9

Table 3: AP3965 LED Status Indicators
LED Indicator Status Description
1 (AP status) On Green AP3965 working normally
Flashing Green AP3965 running a self test or
loading a software program
On Amber CPU/system failure
2 (Ethernet link state) LAN 1 On Green Valid 100Mbps Ethernet link
On Amber Valid 1Gbps Ethernet link
O Link down
3 (Ethernet link state) LAN 2 On Green Valid 100Mbps Ethernet link
On Amber Valid 1Gbps Ethernet link
O Link down
4 (Radio 2 status) On Green Radio 2 enabled
O Radio 2 not on
5 (Radio 1 status) On Green Radio 1 enabled
O Radio 1 not on
Antennas
The AP3965i includes eight internal antennas and the AP3965e supports the attachment of up to eight
external antennas. The AP3965e can transmit from multiple antennas at the same time, as defined with
MIMO operation, but the antennas must be selected manually based on customer requirements and
coverage area. For a list of approved external antennas, refer to External Antennas on page 34.
External Antenna Connectors
The AP3965e supports eight external antenna connections for both 2.4GHz and 5GHz radios. These
antennas oer a variety of options for extending the radio range and shaping the coverage area. For a
list of approved external antennas, refer to External Antennas on page 34.
LAN Ports
The AP3965 has two 10/100/1000BaseT RJ45 LAN ports (see Figure 1: AP3965e Front View on page 9)
that can be attached directly to a 10/100/1000BaseT LAN segment. This segment must conform to the
IEEE 802.3 or 802.3u specifications.
The AP3965 appears as an Ethernet node and performs a bridging function by moving packets from
the wired LAN to remote workstations on the wireless infrastructure.
Introduction
ExtremeWireless™ AP3965i & AP3965e Installation Guide 10

3Installation
Unpacking the AP3965
Separately Ordered Components
AP3965 Installation Procedures
Weatherproofing the AP3965e Connections
Configuring AP3965 Channel Settings
This chapter provides general information about the ExtremeWireless Outdoor Access Point AP3965.
Unpacking the AP3965
Unpack the AP3965 as follows:
1 Open the box and remove the packing material protecting the AP3965.
2 Verify that the contents of the carton contains the items listed below.
Table 4: Contents of the AP3965 Carton
Quantity Item
1 AP3965 Quick Reference
1 AP3965i/e model that you ordered.
Under the cardboard separation:
1 H-shaped bracket that is used for mounting the AP.
1 Metal bracket for attaching the AP to a pole, pipe, or mast.
1 #10AWG ground wire with a ring terminal crimped on it (6 foot length)
The following hardware is included:
4 Additional Hex nuts for the concrete anchors.
4 Concrete wall anchor assemblies that include the anchors, a flat washer, and a hex nut.
4 Split Washers for the concrete anchors.
4 Cable clamps, all are ½" wide. Two clamps accommodate a 2.5" maximum diameter pole and
two clamps accommodate a 6”-7” diameter pole.
8 Screw assemblies, size M4, that include the screws, flat washers, and split washers.
1 Ground Screw assembly, size M4, that include the screw, star washer, and split washer.
Optional: You may also need antennas, terminators, or cables. Refer to Separately Ordered
Components on page 12 for product numbers.
Note
Before mounting the AP3965, read the RF Safety Distance on page 48.
ExtremeWireless™ AP3965i & AP3965e Installation Guide 11

3 Perform a visual inspection of the AP3965 for any signs of physical damage. Contact Extreme
Networks if there are any signs of damage.
Separately Ordered Components
The following accessories are available for the ExtremeWireless Access Point AP3965. For ordering
information, contact Extreme Networks.
•Antennas. Refer to External Antennas on page 34 and the ExtremeWireless External Antenna Site
Preparation and Installation Guide for more information about these antennas. This document is
available at: https://extremenetworks.com/downloads .
•Power over Ethernet (PoE) Injector. The following 802.3at PoE injectors are recommended for use
with the AP3965:
•PD-9001GO-ENT (outdoor 802.3at PoE single port midspan)
•PD-9501GO-ENT (single port 802.3at plus outdoor midspan)
Note
When the AP3965 is powered by the Power Injector, the DATA port of the injector should
be connected to a non PoE switch or, if the switch is PoE capable, PoE must be DISABLED
on the DATA port.
•Terminator cap. This part is listed as an optional accessory for the AP3965e. If you are not attaching
eight antenna feeds to the AP3965e, you must use a terminator cap on the antenna connector(s)
not being used.
•WS-CAB-NTERM — Terminator, Standard Polarity, Type-N Plug, 50 OHM, 1W
•Cables to connect the lightning protectors on the enclosure to the antennas. All cables listed below
have Standard Polarity Type-N jack and plug connectors:
•WS-CAB-L200C20N—20 foot LMR200 cable
•WS-CAB-L400C06N—6 foot LMR400 cable
•WS-CAB-L400C20N—20 foot LMR400 cable
•WS-CAB-L400C50N—50 foot LMR400 cable
•WS-CAB-L400C75N—75 foot LMR400 cable
•WS-CAB-L600C25N—25 foot LMR600 cable
•WS-CAB-L600C50N—50 foot LMR600 cable
•Bracket (30514) WS-MBO-ART01 — Outdoor articulating mounting bracket for AP3965.
AP3965 Installation Procedures
Use these instructions as guidelines for mounting and connecting the AP3965 easily and safely. The
installation of the AP3965 should be performed by a professional installer to ensure proper operation
and compliance with local safety guidelines.
Attach the AP3965 to a surface that can support it and withstand its environment. It can be mounted to
a wall, girder, ceiling, or pole, and the surface material can be concrete, brick, wood, metal, or plastic.
Warning
This product should be installed and serviced by a qualified licensed technician, electrician, or
electrical maintenance person familiar with its operation and the hazards involved.
Installation
ExtremeWireless™ AP3965i & AP3965e Installation Guide 12

Install the AP3965 by following these procedures:
•Ground Connection on page 13
•Mounting the AP3965 to a Wall on page 13
•Attaching the Mounting Bracket to the AP on page 14
•Mounting the AP3965 to a Pole on page 15
•Attaching Antennas on page 21
•LAN 1/LAN 2 Connections on page 21
•Weatherproofing the Antenna on page 24
•Forming a Drip Loop for AP3965e Cables on page 25
Ground Connection
The ground connection for the AP3965 is located on the rear of the device. Attach a ground to earth
cable to the grounding terminal.
1 Use the M4 ground screw assembly, with the star washer, to attach the ground wire’s ring terminal to
the AP. The wire should be as close to the AP bottom as possible (see Figure 2: AP3965 Ground
Terminal Location on page 13).
2 Tighten the screw to a torque of 12.0 in-lbs.
Figure 2: AP3965 Ground Terminal Location
Mounting the AP3965 to a Wall
Mount the AP so that the glands are on the side of the AP closest to the ground, and not above the
plastic cover. You must provide a 3-inch drip loop on all cables. For more information, see Forming a
Drip Loop for AP3965e Cables on page 25.
1 Using the mounting bracket as a guide, mark the location for the mounting screws on a wall.
Installation
ExtremeWireless™ AP3965i & AP3965e Installation Guide 13

2 Drill four holes into the wall as follows:
•for installing the AP on a masonry wall, use a 5/16” diameter bit.
•for other materials, use the appropriate drill for the screws being used.
3 For masonry installations, place four anchor assemblies into the holes.
Attaching the Mounting Bracket to the AP
Attach the mounting bracket to the AP3965 using four M4 screws, four spring washers, and four flat
washers:
1 Use 4 M4 screw assemblies to attach the AP to the “H” bracket on the side that does not have the
PEM stand-os.
2 Tighten the four screws to a torque of 12.0 in-lbs.
Figure 3: Mounting Bracket Orientation
3 Secure the anchors to the wall, then secure the bracket to the anchors. See Figure 4: Mounting the
AP3965 to a Wall on page 15.
Installation
ExtremeWireless™ AP3965i & AP3965e Installation Guide 14

4 If using #10 screws, tighten them to a torque of 25 in-lbs. If using ¼” screws, tighten them to 45 in-
lbs.
Figure 4: Mounting the AP3965 to a Wall
Note
Use anchors when mounting on cement walls. Mounting screws (shown above) are not
included.
Mounting the AP3965 to a Pole
To fit the mounting plate to a pole:
1 Determine the diameter of the pole.
Pole Diameter Cable Clamp Size
<= 2.5” [63.5mm] Use small cable clamp
6” - 7” (178mm) Use large cable clamp
Note
For other pole diameters, provide your own stainless steel cable clamp. The band must be
½” (12.7mm) wide.
Installation
ExtremeWireless™ AP3965i & AP3965e Installation Guide 15

2 Attach the AP to the “H” bracket on the side that does not have the PEM stand-os. Tighten the four
screws to a torque of 12.0 in-lbs.
3 Using four M4 screw assemblies, attach the pole bracket onto the “H” bracket. Tighten the screws to
12.0 in-lbs.
4 Position the pole mount bracket onto the AP mounting bracket.
Figure 5: Attach Pole Bracket to “H” Bracket
Installation
ExtremeWireless™ AP3965i & AP3965e Installation Guide 16

5 Attach the two cable clamp to the pole bracket. Open the cable clamp by turning a flat bladed
screwdriver counterclockwise. Then, insert the non-clamp end into the pole bracket through the
holes.
Note
It is easier to install both clamps before attaching to the pole.
Figure 6: Pole Mount Orientation
6 Put the metal band around the pole and insert it into the clamp.
7 Turn the clamp screw clockwise, tightening the band around the pole.
Installation
ExtremeWireless™ AP3965i & AP3965e Installation Guide 17

8 Secure the AP to the pole by tightening the stainless steel tie back strap.
Figure 7: AP3965 Pole Mount Option
Mounting to a Pole with an Articulated Bracket
How to attach the AP3965 to a pole using an articulating mount (WS-MBO-ART01).
To attach the AP3965 and articulating mount to a pole:
Installation
ExtremeWireless™ AP3965i & AP3965e Installation Guide 18

Figure 8: Articulating Mount (WS-MBO-ART01) for AP3965
1 Attach the small bracket on the WS-MBO-ART01 to the pole bracket with four M4 screws, verifying
that the AP orientation will be upright before you tighten the brackets screws. Torque the screws to
12 in-lbs.
2 Insert two cable/pipe clamps into the pole bracket. Attach the clamps to the pole where desired.
Torque the clamp screws to 12 in-lbs.
3 Attach the AP to the large bracket with four M4 screws. Torque the screws to 12.0 in-lbs.
4 If the AP needs to be tilted up or down, remove the screw (see red arrows in previous figure) and tilt
the AP to the desired angle. Re-insert the screw into the center hole in the black part of WS-MBO-
ART01. Torque the screw and nut to 12 in-lbs.
5 If the AP needs to be turned sideways, remove the screw (see red arrows in previous figure) and tilt
the AP to the desired angle. Re-insert the screw into the center hole in the black part of WS-MBO-
ART01. Torque the screw and nut to 12 in-lbs.
6 Remove the black gland cap and the gasket under it. Then separate the gasket from its plastic cage.
7 Attach the gland parts to the LAN cables and insert the LAN cables into the mating connectors in
the AP. For more information, see Attaching Antennas.
8 Hand tighten the gland nuts and then tighten the nuts to a torque of 10 in-lbs.
9 Dress (adjust) the LAN and ground wires.
Mounting to a Solid Wall with an Articulated Bracket
To mount to a solid wall:
Installation
ExtremeWireless™ AP3965i & AP3965e Installation Guide 19

Figure 9: Articulating Mount (WS-MBO-ART01) for AP3965
1 Use the small bracket holes as a template to mark the attachment holes in the wall, verifying that the
AP orientation will be upright with the black glands at the bottom.
Important
The wall must be strong enough to support the AP during inclement weather.
2 Select the proper drill bit and drill the four, marked holes.
3 Use four strong screws and anchors to attach the small bracket to the wall. Torque the screws and
bolts to a minimum of 24 in-lbs., with a maximum of 65 in-lbs.
4 Attach the AP to the large bracket with four M4 screws. Torque the screws to 12.0 in-lbs.
5 If the AP needs to be tilted up or down, remove the screw (see red arrows in previous figure) and tilt
the AP to the desired angle. Re-insert the screw into the center hole in the black part of WS-MBO-
ART01. Torque the screw and nut to 12 in-lbs.
6 If the AP needs to be turned sideways, remove the screw (see red arrows in previous figure) and tilt
the AP to the desired angle. Re-insert the screw into the center hole in the black part of WS-MBO-
ART01. Torque the screw and nut to 12 in-lbs.
7 Remove the black gland cap and the gasket under it. Then separate the gasket from its plastic cage.
8 Attach the gland parts to the LAN cables and insert the LAN cables into the mating connectors in
the AP. For more information, see Attaching Antennas.
9 Hand tighten the gland nuts and then tighten the nuts to a torque of 10 in-lbs.
10 Dress (adjust) the LAN and ground wires.
Installation
ExtremeWireless™ AP3965i & AP3965e Installation Guide 20