Extreme Networks ExtremeWireless AP560i User manual

ExtremeWireless™ AP560i Access Point
Installation Guide
9036165-04 Rev AA
November 2022

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Table of Contents
Preface........................................................................................................................................................................................v
Conventions.....................................................................................................................................................................v
Text Conventions..................................................................................................................................................v
Send Feedback............................................................................................................................................................vii
Help and Support....................................................................................................................................................... vii
Subscribe to Product Announcements..................................................................................................viii
Documentation and Training............................................................................................................................... viii
New in this Document................................................................................................................................9
Introduction of EIO-GASKET..................................................................................................................................9
When to use the EIO-GASKET in a stadium environment?.....................................................................9
Installation Do's and Don'ts.....................................................................................................................................9
AP560i Overview...................................................................................................................................... 10
AP560i Features......................................................................................................................................................... 10
AP560i Purchase Order Information.................................................................................................................12
AP560i order information.............................................................................................................................. 12
EIO-04 under-seat enclosure order information................................................................................ 12
KT-147407-02 bracket order information...............................................................................................13
KT-150173-01 extension arm order information...................................................................................14
MBO-ART02 bracket order information................................................................................................. 15
WS-MBO-POLE01 bracket order information...................................................................................... 15
Install the Access Point............................................................................................................................ 16
Access Point Bracket Usage and Mounting Options.................................................................................17
Installation Do's and Don'ts................................................................................................................................... 19
Installation Don'ts...............................................................................................................................................19
Installation Do's...................................................................................................................................................19
Install the Access Point Under-Seat................................................................................................................. 20
Install the EIO-04 Under-Seat Slope Bracket and the Access Point........................................ 21
Install the Access Point on a Flat Surface Using EIO-04 Brackets...........................................23
Install the EIO-04 Under-Seat Slope Bracket with the Access Point Against a
Stadium Riser Slope Using EIO-GASKET..............................................................................................25
Install the Access Point on a Wall...................................................................................................................... 29
Install the Access Point on a Wall or Flat Surface Using the KT-147407-02 Bracket
Parts........................................................................................................................................................................ 30
Install the Access Point Using KT-147407-02 Bracket Parts and KT-150173-01
Extension Arm.................................................................................................................................................... 33
Install the Access Point Using KT-150173-01 Extension Arm....................................................... 34
Install the Access Point on a Wall Using MBO-ART02 Articulating Mounting
Bracket................................................................................................................................................................... 34
Install the Access Point on a Pole......................................................................................................................36
Install the Access Point on a Pole Using KT-147407-02 Bracket Parts.................................. 36
ExtremeWireless™ AP560i Access Point iii

Install the Access Point on a Pole Using KT-147407-02 Bracket Parts and
KT-150173-01 Extension Arm....................................................................................................................... 39
Install the Access Point on a Pole Using MBO-ART02 Articulating Mounting
Bracket and POLE01 Bracket...................................................................................................................... 42
Install the Plastic Service Panel on the Access Point.............................................................................. 44
Secure the Access Point after Installation.....................................................................................................46
Power or Pressure Washing Guidelines.......................................................................................................... 47
Ground the Access Point.........................................................................................................................49
GE1 or GE2 Cable Connection Through the Service Panel Base........................................................50
GE1 or GE2 Cable Connection Through the Metal Sloping Bracket...................................................51
Access Point Specifications.................................................................................................................... 54
Physical specifications............................................................................................................................................ 54
Environmental specifications...............................................................................................................................54
Power specifications................................................................................................................................................ 54
Regulatory and Compliance Information..............................................................................................56
Safety Guidelines....................................................................................................................................................... 56
Professional Installation Instructions................................................................................................................56
Installation personnel...................................................................................................................................... 56
Installation procedure..................................................................................................................................... 57
Instructions d'installation professionnelle............................................................................................. 57
FCC Declaration of Conformity Statement...................................................................................................57
FCC Caution:........................................................................................................................................................57
FCC Radiation Exposure Statement.................................................................................................................58
Industry Canada (IC) Notice.................................................................................................................................58
NCC Statement........................................................................................................................................................... 58
CE Information............................................................................................................................................................ 58
CE Information................................................................................................................................................... 58
All Operational Modes.................................................................................................................................... 59
BSMI RoHS Table........................................................................................................................................................59
European Waste Electrical and Electronic Equipment (WEEE) Notice.........................................60
Declaration of Conformity in Languages of the European Community........................................ 60
Index...........................................................................................................................................................63
Table of Contents
iv ExtremeWireless™ AP560i Access Point

Preface
Read the following topics to learn about:
•The meanings of text formats used in this document.
•Where you can find additional information and help.
•How to reach us with questions and comments.
Conventions
To help you better understand the information presented in this guide, the following topics describe the
formatting conventions used for notes, text, and other elements.
Text Conventions
Unless otherwise noted, information in this document applies to all supported environments for the
products in question. Exceptions, like command keywords associated with a specific software version,
are identified in the text.
When a feature, function, or operation pertains to a specific hardware product, the product name is
used. When features, functions, and operations are the same across an entire product family, such as
ExtremeSwitching switches or SLX routers, the product is referred to as the switch or the router.
Table 1: Notes and warnings
Icon Notice type Alerts you to...
Tip Helpful tips and notices for using the product
Note Useful information or instructions
Important Important features or instructions
ExtremeWireless™ AP560i Access Point v

Table 1: Notes and warnings (continued)
Icon Notice type Alerts you to...
Caution Risk of personal injury, system damage, or loss of data
Warning Risk of severe personal injury
Table 2: Text
Convention Description
screen displays This typeface indicates command syntax, or represents information as
it is displayed on the screen.
The words enter and type When you see the word enter in this guide, you must type something,
and then press the Return or Enter key. Do not press the Return or
Enter key when an instruction simply says type.
Key names Key names are written in boldface, for example Ctrl or Esc. If you must
press two or more keys simultaneously, the key names are linked with a
plus sign (+). Example: Press Ctrl+Alt+Del
Words in italicized type Italics emphasize a point or denote new terms at the place where
they are defined in the text. Italics are also used when referring to
publication titles.
New information. In a PDF, this is searchable text.
Table 3: Command syntax
Convention Description
bold text Bold text indicates command names, keywords, and command options.
italic text Italic text indicates variable content.
[ ] Syntax components displayed within square brackets are optional.
Default responses to system prompts are enclosed in square brackets.
{ x | y | z } A choice of required parameters is enclosed in curly brackets separated
by vertical bars. You must select one of the options.
x | yA vertical bar separates mutually exclusive elements.
< > Nonprinting characters, such as passwords, are enclosed in angle
brackets.
... Repeat the previous element, for example, member[member...].
\ In command examples, the backslash indicates a “soft” line break.
When a backslash separates two lines of a command input, enter the
entire command at the prompt without the backslash.
Text Conventions Preface
vi ExtremeWireless™ AP560i Access Point

Send Feedback
The Information Development team at Extreme Networks has made every eort to ensure that this
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problem)
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Preface Send Feedback
ExtremeWireless™ AP560i Access Point vii

Subscribe to Product Announcements
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Extreme Networks oers product training courses, both online and in person, as well as specialized
certifications. For details, visit www.extremenetworks.com/education/.
Subscribe to Product Announcements Preface
viii ExtremeWireless™ AP560i Access Point

New in this Document
Learn about documentation updates.
Introduction of EIO-GASKET
The EIO-GASKET is a replacement for the EIO-02 silicone rubber kit. The EIO-GASKET is used to keep
debris from getting between the ramp base and the wall or a riser in a stadium environment.
The EIO-GASKET is used in combination with the EIO-04 under seat indoor or outdoor enclosure.
When to use the EIO-GASKET in a stadium environment?
•When pressure washer pushes debris behind the ramp base
For EIO-GASKET purchase information, see AP560i Purchase Order Information on page 12.
For EIO-GASKET installation information, see Install the EIO-04 Under-Seat Slope Bracket with the
Access Point Against a Stadium Riser Slope Using EIO-GASKET on page 25.
Installation Do's and Don'ts
A set of guidelines to ensure proper installation and maintenance of access point for dierent
installation scenarios.
Note
The console port cap must be tightened to a torque of 12 in-lbs.
If a torque wrench is not available, a flat-bladed screwdriver can be used. The flat blade must
be 7/16 in. wide to avoid noticeable cap slot deformation.
Note
The slot deformation will not aect the IP67 console port cap properties.
For proper guidelines, see Installation Do's and Don'ts on page 19.
ExtremeWireless™ AP560i Access Point 9

AP560i Overview
AP560i Features on page 10
AP560i Purchase Order Information on page 12
The AP560i access point is a cloud-ready, stadium-optimized Wi-Fi 6, and 802.11ax/ac/ abgn outdoor
access point with internal antenna.
The AP560i access point caters to the stadium and outdoor environment by supporting high density
of users and devices. The AP560i access point oers flexible deployment options, and can be mounted
under a seat, to a pole, or to a wall.
Note
The AP560i requires a minimum base firmware of WiNG 7.1.1.
AP560i Features
Learn about the features of AP560i access point.
•Radios: Three radios
◦Two WiFi radios: 1 dual-band, 2.4 GHz and 5 GHz, and 1 band-locked 5GHz radio
◦1 IoT Radio (2.4 GHz)
•Two Ethernet ports:
◦1 × 100/1000/2500/5000 Mbps auto-negotiation Ethernet port, RJ45
◦1 × 10/100/1000 Mpbs auto-negotiation Ethernet port, RJ45
•Dimensions: 11.3 in. x 10 in. x 2.9 in. (288 mm x 254 mm x 75 mm)
•LEDs: Two top-mounted LEDs – all LEDs will be on during reset
•One security hanger hole
•Power: PoE 802.3at
•Antenna:
◦Eight WiFi internal antennas
◦One BLE internal antenna
•Temperature:
◦Operating temperature: -40°F to +131°F (-40°C to +55°C)
◦Storage temperature: -40°F to +158°F (-40°C to +70°C)
•Enclosure: Top radome is plastic and bottom is metal
10 ExtremeWireless™ AP560i Access Point

Figure 1: AP560i side ports
Callout Description
1 GE1 port
2 GE2 port
3 Console port
Note
The console port cap must be tightened to a torque of 12 in-lbs.
If a torque wrench is not available, a flat-bladed screwdriver can be used. The flat blade must
be 7/16 in. wide to avoid noticeable cap slot deformation.
Note
The slot deformation will not aect the IP67 console port cap properties.
Turn the console port cap until there is resistance from the access point gasket, and then turn
the console port cap to a minimum of ½ turn further.
AP560i Overview AP560i Features
ExtremeWireless™ AP560i Access Point 11

AP560i Purchase Order Information
AP560i order information
The AP560i access point is sold by itself, and you need to order the mounting brackets and accessories
separately for under seat, wall, or pole installations.
Part number Description
AP560i-FCC Cloud-ready, dual 5GHz, dual-band, sensor radio,
dual radio 802.11ax/ac/abgn, 4x4:4 MIMO outdoor
11ax access point. Internal Antenna.
Domain: US and Columbia
EIO-04 under-seat enclosure order information
If you need to install the AP560i access point under a seat, you need to purchase the EIO-04 under-seat
enclosure.
Note
Use the EIO-GASKET kit when you have concerns about dirt getting between the AP560i
access point rear and the stadium riser.
You must order the EIO-GASKET silicone rubber kit separately.
AP560i Purchase Order Information AP560i Overview
12 ExtremeWireless™ AP560i Access Point

The ordering details are described in the following table.
Part number Box contents
EIO-04 • EIO-04 Quick Reference Guide
• Metal sloping bracket
• Metal "L" brackets
• Plastic service panel base
• Plastic service panel top with one captive screw
• Conduit covers:
◦Two blank conduit covers for the metal sloping bracket
◦Two blank conduit covers for the service panel base
◦One ½ in. conduit cover each for the metal sloping bracket
and the service panel base
◦One ¾ in. conduit cover each for the metal sloping bracket
and the service panel base
• A hardware bag containing the following parts:
◦Six 10 mm M6 screws with integral washer
◦Four 75 mm service panel shoulder screws
◦Four anchor posts
◦Four anchor sleeves
◦Four flat washers for anchors
◦Four lock washers for anchors
◦Anchor assembly instruction sheet
Table 4: EIO-GASKET box contents (ordered separately)
Part number Box contents
EIO-GASKET Two silicone rubber gaskets
Two shoulder screws (security torx, T20 bit-size)
One URL card
KT-147407-02 bracket order information
You can install the access point to a wall using the KT-147407-02 bracket parts (+/-15 degree, 1-axis) or
the MBO-ART02 (20 degree increments +/-80 degrees, 10 inch extension).
You can install the access point to a pole using:
•KT-147407-02 bracket parts (+/-15 degree, 1-axis), or
•MBO-ART02 (20 degree increments +/-80 degree, 10 inch extension) with the WS-MBO-POLE01
(#30520) bracket
Note
You can attach the access point to a wall using the MBO-ART02 bracket. However, if you
are using the MBO-ART02 bracket to attach the access point to a pole, you must use the
WS-MBO-POLE01 bracket along with the MBO-ART02 bracket.
AP560i Overview KT-147407-02 bracket order information
ExtremeWireless™ AP560i Access Point 13

Note
You cannot attach the access point directly to a pole using the WS-MBO-POLE01 bracket.
The ordering details are described in the following tables:
Part number Box contents
KT-147407-02 The KT-147407-02 bracket comes with three bracket parts:
• Flat part with holes on the metal surface
• 1-axis tilt part
• Boxed pole part with step edges
Six hex-head M6 stainless-steel screws
Two hex-head M12 stainless-steel screws
Two hex-head M12 stainless-steel nuts
One URL card
The KT-147407-02 bracket kit can be used with KT-150173-01 extension arm for wall or pole installations.
Note
You must purchase the KT-150173-01 extension arm separately.
KT-150173-01 extension arm order information
The contents of the KT-150173-01 extension arm are described in the following table.
Part number Box contents
KT-150173-01 One KT-150173-01 12 in. extension arm
Two hex-head M12 stainless-steel screws
Two hex-head M12 stainless-steel nuts
One URL card
Note
You must provide the required M6 hex-head screws and nuts for flat surface installation.
KT-150173-01 extension arm order information AP560i Overview
14 ExtremeWireless™ AP560i Access Point

MBO-ART02 bracket order information
Part number Box contents
MBO-ART02 ART02 10 in. 2-axis articulating mounting bracket
Four concrete anchors with washers and nuts
Two stainless-steel M6 screws
One hex-head screw
One URL card
WS-MBO-POLE01 bracket order information
Part number Box contents
WS-MBO-POLE01 One WS-MBO-POLE01 bracket
Four M3 screws with nuts and washers
One URL card
AP560i Overview MBO-ART02 bracket order information
ExtremeWireless™ AP560i Access Point 15

Install the Access Point
Access Point Bracket Usage and Mounting Options on page 17
Installation Do's and Don'ts on page 19
Install the Access Point Under-Seat on page 20
Install the Access Point on a Wall on page 29
Install the Access Point on a Pole on page 36
Install the Plastic Service Panel on the Access Point on page 44
Secure the Access Point after Installation on page 46
Power or Pressure Washing Guidelines on page 47
About This Task
The AP560i access point can be installed under a seat, to a wall, or to a pole. The purchase order
information gives you more details about choosing the right access point bracket for your installation
needs.
Procedure
1. Review the purchase order information.
2. Visually inspect the access point, the bracket, and any other optional accessories you have ordered
for physical damage.
If there is any damage, contact Extreme Networks Support.
3. Review the safety guidelines.
16 ExtremeWireless™ AP560i Access Point

Access Point Bracket Usage and Mounting Options
The AP560i access point can be mounted under a seat, on a wall, or to a pole, which are described in
the following table.
Table 5: AP560i mounting bracket usage
Mounting bracket
and part number
Wall install Pole install Under-seat install Notes
EIO-04 under-seat
housing; also used
with EIO-GASKET
silicone rubber kit
No No Yes The access point
can be installed
under a seat on
a slope or a flat
surface such as
stadium floor
The EIO-GASKET
silicone rubber kit
is used when the
access point is
installed with a
small chamfer or
no chamfer (90°
corner)
KT-147407-02
bracket; comes
with three bracket
parts
Yes Yes No For attaching to
a wall or a flat
surface, use the
bracket part that
has two holes.
For attaching to
a pole, attach the
KT-147407-02 pole
part on top of the
1-axis tilt part
KT-150173-01;
extension arm;
used with
KT-147407-02
bracket parts
Yes; place
the KT-150173-01
extension arm on
top of the 1-axis
KT-147407-02 tilt
part
Yes; attach the
KT-147407-02 pole
part to the
extension arm
No None
Install the Access Point Access Point Bracket Usage and Mounting Options
ExtremeWireless™ AP560i Access Point 17

Table 5: AP560i mounting bracket usage (continued)
Mounting bracket
and part number
Wall install Pole install Under-seat install Notes
MBO-ART02 Yes Yes No The articulating
mounting bracket
is paired with the
POLE01 bracket for
pole installations.
For wall
installations, the
wall must be
strong enough
to support the
access point during
inclement weather
WS-MBO-POLE01
(#30520) bracket
No Yes (must be used
with the MBO-
ART02 bracket)
No If the pole
diameter is <=
1.0 in. (25.4 mm),
use small cable
clamp. If the
pole diameter is
between 5.0 in.
- 7.0 in. (178.0
mm), use large
cable clamp. For
any other pole
diameter, provide
your own stainless
steel cable clamp.
The band must be
0.5 in. (12.7 mm)
wide
The POLE01
bracket can
be used only
when paired with
the MBO-ART02
bracket
Warning
When installing the access point on a wall or to a pole, the cable glands must face down.
Note
When using the MBO-ART02 articulating mounting bracket with the access point, set the
bracket downward tilt to less than 20 degrees to prevent water ingress.
Related Topics
AP560i Purchase Order Information on page 12
Access Point Bracket Usage and Mounting Options Install the Access Point
18 ExtremeWireless™ AP560i Access Point

Installation Do's and Don'ts
Learn about various do's and don'ts for each installation option before installing the access point.
Ensure that you orient the access point properly for pole or under seat installation. The best practice
is to follow the guidelines to ensure water drainage from access point radome and to prevent extreme
water damage:
Note
If you do not follow the recommended orientation, ensure that your access point is not
installed in a location where there is exposure to precipitation, freezing weather, or pressure
washing.
Installation Don'ts
•Do NOT install the access point radome side with the user I/O facing upward toward the sky.
•Do NOT install an access point or open a console cap, when it is going to precipitate or is
precipitating.
•Do NOT remove the gland body. If you accidentally loosen the gland body, immediately torque it to
30 in-lbs.
•Do NOT remove the vent or its protective cap.
•Do NOT allow moisture, dirt, pollen, or any other external debris to enter the glands or console.
•Do NOT get a pressure washer nozzle closer than 24 inches to the glands, console cap, or vent.
Installation Do's
Orientation:
•Orient the access point as recommended for wall, pole, girder, under-seat, or under-bench
applications.
•The side with the glands can be horizontal facing down, facing to the left or right, or anything
in-between.
User input/output:
•Only the gland caps must be removed to install the GE1 or GE2 LAN RJ45. The gland caps must be
torqued between 8 in-lbs. and 10 in-lbs.
•The LAN cables must have a minimum radius of 1 inch and a 3 inch drip loop using gravity to carry
any liquid away from the glands.
•The console cap must be removed to install the console LAN RJ45. When the console cap is
replaced, torque it to 13 in-lbs. to 16 in-lbs.
Note
Ensure that you use a 3/8 inch wide flat head screwdriver to help avoid marks on the
console cap screwdriver slot.
•Torque the ground screw to a minimum of 7 in-lbs. and a maximum of 12 in-lbs.
Power or pressure washer scenario:
•Maintain a minimum distance of 24 inches between the pressure washer nozzle and the access point.
Install the Access Point Installation Do's and Don'ts
ExtremeWireless™ AP560i Access Point 19

•The maximum pressure is 4,000 psi.
•Do not use pressure washer nozzles narrower than 15°.
Under bench, stadium riser mounted applications only
•If the AP560i access point is mounted with a portion above the riser, ensure that there is a solid
backing plate covering the entire access point and service panel (EIO-03-SP) bottoms.
•There must be a minimum of 1 inch of clear space below the mounted access point surface that is
closest to the floor.
•Close the hole to the service panel if the access point extends above the stadium riser.
•In areas where the temperature gets to freezing or below, apply a drop of anti-seize material to the
threads of the M6 screws (that hold the access point to the bracket) and M4 screws (that hold the
EIO-03-SP to the access point) prior to inserting the screw. Tighten the M6 screws to around 30
in-lbs. and the M4 screws to about 10 in-lbs.
Under seat applications only:
•Tighten the EIO-04 M6 screws to around 30 in-lbs. and the EIO-03-SP M4 screws to about 10 in-lbs.
Install the Access Point Under-Seat
About This Task
The AP560i is used with the EIO-04 mounting kit for under-seat installation.
The EIO-04 under-seat mounting kit can be installed on a:
Procedure
1. Slope
2. Flat horizontal surface such as a stadium floor
3. Slope with EIO-GASKET to seal between the slope bracket and the riser
Note
The best practice is to install the EIO-04 under-seat mounting kit horizontally. The EIO-04
under-seat mounting kit can be installed on a 30-degree slope, a flat surface, or a stadium
riser.
Note
If installing the access point on a riser, the open bottom (excluding the conduit or cable
entry areas) of the service panel must be covered to minimize debris and water entry. It is
especially important to cover any portion of the service panel that extends above the riser.
4. Flat vertical surface such as a stadium riser
Note
Leave approximately 1-inch between the outdoor access point bottom and the floor. The
gap will ensure that any water on the access point can drip o.
Install the Access Point Under-Seat Install the Access Point
20 ExtremeWireless™ AP560i Access Point