Extreme Networks Altitude 4600 Series User manual

Extreme Networks, Inc.
3585 Monroe Street
Santa Clara, California 95051
[phone]
[phone]
http://www.extremenetworks.com
Published: May 2011
Part Number: 100369-00 Rev 03
Altitude™ 4600 Series Access Point
Installation Guide

Altitude 4600 Series Access Point Installation Guide
2Altitude 4600 Series Access Point Installation Guide 2
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© 2011 Extreme Networks, Inc. All Rights Reserved.

Altitude 4600 Series Access Point Installation Guide 3
Chapter 1: Introduction.............................................................................................7
Document Conventions ........................................................................................ 7
Warnings............................................................................................................ 8
Site Preparation.................................................................................................. 8
Package Contents ............................................................................................... 9
External Antenna Models - Package Contents
(AP4620-US, AP4621-US, AP4620-ROW and
AP4621-ROW).............................................................................................. 9
Integrated Antenna Models - Package Contents
(AP4610-US, AP4611-US, AP4610-ROW and
AP4611-ROW).............................................................................................. 9
Features....................................................................................................... 9
Chapter 2: Hardware Installation.............................................................................11
Installation Instructions..................................................................................... 11
Precautions ................................................................................................ 13
Access Point Placement .............................................................................. 13
Integrated Antenna Model Wall Mount Instructions ........................................ 13
Wall Mount Hardware ............................................................................ 14
Wall Mount Procedure ........................................................................... 14
Integrated Antenna Suspended Ceiling T-Bar Mount Instructions ..................... 15
External Antenna Wall Mount Instructions ..................................................... 16
Wall Mount Hardware ............................................................................ 17
Wall Mount Procedure ........................................................................... 18
External Antenna Suspended Ceiling Tile (Plenum) Mount Instructions ............ 19
Suspended Ceiling Mount Hardware........................................................ 20
Ceiling Mount Procedure........................................................................ 20
Altitude 4600 Series Antenna Options .......................................................... 21
LED Indicators............................................................................................ 21
Software Version 4.x LED States............................................................. 22
Software Version 5.x LED States............................................................. 22
Chapter 3: Specifications ....................................................................................... 23
Electrical Characteristics ................................................................................... 23
External Antenna Model Physical Characteristics.................................................. 23
Integrated Antenna Model Physical Characteristics............................................... 24
Table of Contents

Altitude 4600 Series Access Point Installation Guide
4
Radio Characteristics ........................................................................................ 25
Chapter 4: Basic 4600 Series Configuration............................................................27
Establishing Basic AP Connectivity ..................................................................... 27
Access Point Controller Adoption .................................................................. 27
Chapter 5: Regulatory Compliance .......................................................................... 29
Radio Modules...................................................................................... 30
Wireless Device Country Approvals...................................................................... 30
Country Selection - Note for AP & Wireless Switch ......................................... 31
Frequency of Operation - FCC and IC ............................................................ 31
5 GHz Only........................................................................................... 31
2.4 GHz Only........................................................................................ 32
Health and Safety Recommendations.................................................................. 32
Warnings for the use of Wireless Devices ....................................................... 32
Potentially Hazardous Atmospheres - Fixed Installations ................................. 32
Safety in Hospitals ...................................................................................... 32
Pacemakers.......................................................................................... 32
Other Medical Devices................................................................................. 33
RF Exposure Guidelines..................................................................................... 33
Safety Information ...................................................................................... 33
Reducing RF Exposure—Use Properly ..................................................... 33
International..................................................................................................... 33
EU .................................................................................................................. 34
Remote and Standalone Antenna Configurations ...................................... 34
US and Canada................................................................................................. 34
Co-located statement............................................................................. 34
Remote and Standalone Antenna Configurations ...................................... 34
Power Supply ................................................................................................... 34
Radio Frequency Interference Requirements - FCC............................................... 35
Radio Transmitters (Part 15) .................................................................. 35
Radio Frequency Interference Requirements - Canada .......................................... 36
Radio Transmitters...................................................................................... 36
CE Marking and European Economic Area (EEA) .................................................. 36
Statement of Compliance................................................................................... 37
Turkish WEEE Statement of Compliance ............................................................. 37
Japan (VCCI) - Voluntary Control Council for Interference Class B ITE .................... 37

Altitude 4600 Series Access Point Installation Guide 5
Korea Warning Statement for Class B ITE............................................................ 38
Other Countries ................................................................................................ 38
Australia .................................................................................................... 38
Brazil......................................................................................................... 38
Chile.......................................................................................................... 39
Mexico....................................................................................................... 39
Taiwan....................................................................................................... 39
Korea......................................................................................................... 41
Chapter 6: Waste Electrical and Electronic Equipment (WEEE) ................................. 43
Chapter 7: Customer Support ..................................................................................45
Registration...................................................................................................... 45
Documentation ................................................................................................. 45

Altitude 4600 Series Access Point Installation Guide
6

Altitude 4600 Series Access Point Installation Guide 7
1Introduction
An Altitude™ 4600 Series Access Point links wireless 802.11a/b/g/n devices to the
controller, enabling growth of your wireless network with a cost-effective alternative to
standard access points. The Altitude 4600 Series Access Point provides two placement
options: wall and ceiling. Wall mount slots fit onto two screws provided. Arrows on the
case guide placement of the screws. For placement above a suspended ceiling, a safety
wire tie point on the case provides for a loop of safety wire. The light pipe fits through
a hole in the ceiling tile to provide a view of the unit’s status lights.
The Altitude 4600 Series Access Point receives all power and transfers data through the
same CAT-5 or better Ethernet cable. There is no additional power supply required. A
Gigabit 802.3af Ethernet controller or Gigabit power-over-Ethernet solution is required.
Document Conventions
The following graphical alerts are used in this document to indicate notable situations
NOTE
Tips, hints, or special requirements that you should take note of.
CAUTION
Care is required. Disregarding a caution can result in data loss or equipment malfunction.
WARNING!
Indicates a condition or procedure that could result in personal injury or equipment damage.

Introduction
Altitude 4600 Series Access Point Installation Guide
8
Warnings
●Read all installation instructions and site survey reports, and verify correct
equipment installation before connecting the Altitude 4600 Access Point to its power
source.
●Remove jewelry and watches before installing this equipment.
●Verify that the unit is grounded before connecting it to the power source.
●Verify any device connected to this unit is properly wired and grounded.
●Connect all power cords to a properly wired and grounded electrical circuit.
●Verify the electrical circuits have appropriate overload protection.
●Attach only approved power cords to the device.
●Verify the power connector and socket are accessible at all times during the
operation of the equipment.
●Do not work with power circuits in dimly lit spaces.
●Do not install this equipment or work with its power circuits during thunderstorms
or other weather conditions that could cause a power surge.
●Verify there is adequate ventilation around the device, and that ambient
temperatures meet equipment operation specifications.
Site Preparation
●Consult your site survey and network analysis reports to determine specific
equipment placement, power drops, and so on.
●Assign installation responsibility to the appropriate personnel.
●Identify and document where all installed components are located.
●Provide a sufficient number of power drops for your equipment.
●Ensure adequate, dust-free ventilation to all installed equipment.
●Identify and prepare Ethernet and console port connections.
●Verify cable lengths are within the maximum allowable distances for optimal signal
transmission.

Altitude 4600 Series Access Point Installation Guide 9
Package Contents
An Altitude 4600 Series Access Point comes in eight hardware configurations, four
integrated (internal) antenna models and four external antenna models. The contents of
the package differ between the integrated antenna model and the external antenna
model. Both single and dual radio models are supported.
External Antenna Models - Package Contents
(AP4620-US, AP4621-US, AP4620-ROW and
AP4621-ROW)
●Altitude 4600 Series Access Point with external antenna connectors (Plenum Rated)
●Six dual-band (2.4/5 GHz) dipole antennas (AP4620 dual-radio model), or three
dual-band (2.4/5 GHz) dipole antennas (AP4611 single-radio model)
●Two wall mount screws
●Two wall anchors
●Light pipe
●Badge for light pipe
●Altitude 4600 Series Access Point Installation Guide (This Guide)
Integrated Antenna Models - Package Contents
(AP4610-US, AP4611-US, AP4610-ROW and
AP4611-ROW)
●Altitude 4600 Series Access Point with integrated antennas
●Two wall mount screws
●Two wall anchors
●Altitude 4600 Series Access Point Installation Guide (This Guide)
Features
An Altitude 4600 Series Access Point ships with the following features:

Introduction
Altitude 4600 Series Access Point Installation Guide
10
●One RJ-45 connector
●LED indicators
●Safety wire tie point
●Slots for wall mounting
●Clips for mounting on a suspended ceiling T-bar
●Lock port for Kensington® style Security Lock
An Altitude 4600 Series Access Point has one RJ-45 connector supporting an 10/100/
1000 Ethernet port and requires 802.3af-compliant power from an external source.
NOTE
When operating in a Gigabit Ethernet environment CAT-5e or CAT-6 cable is required for Gigabit
operation.
An Altitude 4600 Series Access Point comes in both single and dual radio versions both
supporting 802.11a/b/g/n.
An Altitude 4600 Series Access Point contains runtime firmware which enables the unit
to boot after either a power up or a watchdog reset. The runtime firmware on the access
point and the firmware downloaded from the controller can be updated via the
Ethernet interface from the controller.

Altitude 4600 Series Access Point Installation Guide 11
2Hardware Installation
Installation Instructions
An Altitude 4600 Series Access Point mounts either on a wall with wide-shoulder
screws or on a suspended ceiling T-bar. This unit is not designed for mounting on a
desk.
To prepare for installation, perform the following steps:
1Match the model number on the purchase order with the model numbers in the
packing list and on the case of the Altitude 4600 Series Access Point.
2Verify the contents of the box includes the correct Altitude 4600 model access point.
●AP4610-US - 802.11a/b/g/n dual radio integrated antenna configuration for the
US regulatory domain (Part Number: 15724)
●AP4611-US - 802.11a/b/g/n single radio integrated antenna configuration for the
US regulatory domain (Part Number: 15757)
●AP4610-ROW - 802.11a/b/g/n dual radio integrated antenna configuration for
the ROW (Rest of World domain except Israel) regulatory domain (Part Number:
15725)
●AP4611-ROW - 802.11a/b/g/n single radio integrated antenna configuration for
the ROW (Rest of World domain except Israel) regulatory domain (Part Number:
15735)
●AP4620-US - 802.11a/b/g/n dual radio external antenna configuration for the US
regulatory domain (Part Number: 15730)
●AP4621-US - 802.11a/b/g/n single radio external antenna configuration for the
US regulatory domain (Part Number: 15758)
●AP4620-ROW - 802.11a/b/g/n dual radio external antenna configuration for the
ROW (Rest of World domain except Israel) regulatory domain (Part Number:
15731)
●AP4621-ROW - 802.11a/b/g/n single radio external antenna configuration for the
ROW (Rest of World domain except Israel) regulatory domain (Part Number:
15749)
3Review site survey and network analysis reports to determine the location and
mounting position for the access point.

Hardware Installation
Altitude 4600 Series Access Point Installation Guide
12
4Connect a CAT-5 or better Ethernet cable to a compatible 802.3af power source and
run the cable to the installation site. Ensure there is sufficient slack on the cable to
perform the installation steps.
NOTE
When operating in a Gigabit Ethernet environment CAT-5e or CAT-6 cable is required for
Gigabit operation.

Altitude 4600 Series Access Point Installation Guide 13
Precautions
Before installing an Altitude 4600 Series Access Point, verify the following:
●The intended deployment site is not a wet or dusty area.
●The environment has a continuous temperature range between 0° C to 50° C.
Access Point Placement
For optimal performance, install the Altitude 4600 Series Access Point away from
transformers, heavy-duty motors, fluorescent lights, microwave ovens, refrigerators and
other industrial equipment. Signal loss can occur when metal, concrete, walls or floors
block transmission. Install the access point in an open area or add access points as
needed to improve coverage.
Antenna coverage is analogous to lighting. Users might find an area lit from far away to
be not bright enough. An area lit sharply might minimize coverage and create dark
areas. Uniform antenna placement in an area (like even placement of a light bulb)
provides even, efficient coverage.
Place the access point using the following guidelines:
●Install the access point at an ideal height of 10 feet from the ground.
●Orient the access point antennas vertically for best reception.
To maximize the access point’s radio coverage area, Extreme Networks®recommends
conducting a site survey to define and document radio interference obstacles before
installing an Altitude 4600 Series Access Point.
Integrated Antenna Model Wall Mount Instructions
This mounting requires hanging the access point along its width or length using the
two slots on the bottom of the unit. An Altitude 4600 Series Access Point can be
mounted onto any plaster, wood, or cement wall surface using the provided wall
anchors. The illustration in the following section shows a lengthwise mount.

Hardware Installation
Altitude 4600 Series Access Point Installation Guide
14
Wall Mount Hardware
The following hardware is required to complete the wall mount of an Altitude 4600
Series Access Point:
●Two wide-shoulder Phillips pan head self-tapping screws
●Two wall anchors
●Security cable (optional)
NOTE
In the event the original mounting screws are lost, the following screws can be used: (ANSI
Standard) #6-18 X 0.875in. Type A or AB Self-Tapping Screw, or (ANSI Standard Metric) M3.5 X
0.6 X 20mm Type D Self-Tapping Screw.
Wall Mount Procedure
Integrated Antenna Wall Mount

Altitude 4600 Series Access Point Installation Guide 15
1Orient the unit on the wall by its width or length.
2Using the arrows on one edge of the case as guides, move the edge to the midline of
the mounting area and mark points on the midline for the screws.
3At each point, drill a hole in the wall, insert an anchor, screw into the anchor the
wall mounting screw and stop when there is 1mm between the screw head and the
wall.
NOTE
When pre-drilling a hole the recommended hole size is 2.8mm (0.11in.) if the screws are
going directly into the wall and 6mm (0.23in.) if the provided wall anchors are being used.
4If required, install and attach a security cable to the unit’s lock port.
5Attach the Ethernet cable to the unit and to a controller with an 802.3af-compatible
power source.
6Place the middle of each of the case’s mount slots over the screw heads.
7Slide the case down along the mounting surface to hang the mount slots on the
screw heads.
8Verify the unit has power by observing that the LEDs are lit or flashing.
Integrated Antenna Suspended Ceiling T-Bar Mount
Instructions
Ceiling mount requires holding the Altitude 4600 Series Access Point up against the T-
bar of a suspended ceiling grid and twisting the case onto the T-bar.

Hardware Installation
Altitude 4600 Series Access Point Installation Guide
16
1If required, install and attach a security cable to the unit’s lock port.
2Plug the Ethernet cable into the unit and to a switch with an 802.3af-compatible
power source.
3Face the bottom of the T-bar with the back of the case.
4Orient the case by its length and the length of the T-bar.
5Rotate the case in place 45 degrees clockwise, or about 10 o’clock.
6Push the back of the case onto the bottom of the T-bar.
7Rotate the case 45 degrees counter-clockwise. The clips click as they fasten to the T-
bar.
8Verify the unit has power by observing the LEDs.
External Antenna Wall Mount Instructions
Wall mounting requires hanging an Altitude 4600 Series Access Point along its width or
length using the pair of slots on the bottom of the unit. The access point can be
mounted on to any plaster, wood, or cement wall surface using the provided wall
anchors when necessary. The illustration on the next page shows a lengthwise mount.

Altitude 4600 Series Access Point Installation Guide 17
Wall Mount Hardware
The following hardware is required to complete the wall mount of an Altitude 4600
Series Access Point (external antenna version):
●Two wide-shoulder Phillips pan head self-tapping screws
●Two wall anchors
●Safety wire (recommended) and a security cable (optional)
NOTE
In the event that the original mounting screws are lost, the following screws can be used instead:
(ANSI Standard) #6-18 X 0.875in. Type A or AB Self-Tapping Screw, or (ANSI Standard Metric)
M3.5 X 0.6 X 20mm Type D Self-Tapping Screw.

Hardware Installation
Altitude 4600 Series Access Point Installation Guide
18
Wall Mount Procedure
1Orient the case on the wall by its width or length.
2Using the arrows on one edge of the case as guides, move the edge to the midline of
the mounting area and mark points on the midline for the screws.
3At each point, drill a hole in the wall, insert an anchor, screw into the anchor the
wall mounting screw and stop when there is 1mm between the screw head and the
wall.

Altitude 4600 Series Access Point Installation Guide 19
NOTE
When pre-drilling a hole the recommended hole size is 2.8mm (0.11in.) if the screws are
going directly into the wall and 6mm (0.23in.) if the provided wall anchors are being used.
4If required, loop a safety wire, between 1.5mm (.06in.) and 2.5mm (.10in.) in
diameter, around the tie post and secure the loop.
5If required, install and attach a security cable to the unit’s lock port.
6Place the large corner of each of the case’s mount slots over the screw heads.
7Slide the case down along the mounting surface to hang the mount slots on the
screw heads.
8Attach appropriate antennas to the connectors.
9Attach the Ethernet cable to the unit and to a switch with an 802.3af compatible
power source.
10 Verify the unit has power by observing that the LEDs are lit or flashing.
External Antenna Suspended Ceiling Tile (Plenum)
Mount Instructions
Ceiling mount requires placing an Altitude 4600 Series Access Point above a suspended
ceiling and installing the provided light pipe for viewing the status lights of the unit.
NOTE
Notes or warnings about suspended ceiling mounts apply to all installations where the unit is
placed on suspended ceiling tile. The case has a safety wire tie point for a standard safety wire.
CAUTION
Extreme Networks does not recommend mounting an Altitude 4600 Series Access Point directly to
a suspended ceiling tile with a thickness less than 12.7mm (0.5in.) or a suspended ceiling tile
with an unsupported span greater than 660mm (26in.). Extreme Networks strongly recommends
fitting the access point with a safety wire suitable for the specific installation. The safety wire
should be a standard ceiling suspension cable or equivalent steel wire between 1.59mm (.062in.)
and 2.5mm (.10in.) in diameter.

Hardware Installation
Altitude 4600 Series Access Point Installation Guide
20
This placement requires installation of the provided light pipe for viewing the status
lights of the unit.
Suspended Ceiling Mount Hardware
●Light pipe
●Badge for light pipe
●Safety wire (recommended) and security cable (optional)
Ceiling Mount Procedure
To mount the Altitude 4600 Series Access Point on a ceiling:
1If possible, remove the ceiling tile from its frame and place it, finished side down, on
a work surface.
2If required, install a safety wire, between 1.5mm (.06in.) and 2.5mm (.10in.) in
diameter, in the ceiling space.
3If required, install and attach a security cable to the unit’s lock port.
4Mark a point on the upper or unfinished side of the tile.
5Push the light pipe through the tile at the mark and remove the light pipe. If
necessary, use a drill to make a hole in the tile.
6Attach appropriate antennas to the connectors.
Badge
Ceiling Tile
Light Pipe