ezdupe HD Pal Series User manual

HD Pal Series
User Manual
Copyright © 2021. All rights reserved

1
Disclaimer
EZ Dupe's duplicator machine is specially designed for data backup of storage devices.
Please observe the relevant provisions of copyright when using it. Any backup without the
consent or authorization of the copyright holder is illegal. Please confirm before backup. EZ
Dupe is not responsible for any illegal acts, and the user is responsible for all legal liabilities.
The source port of duplicator is write-protected, and the settings and data content of any
storage device in the source port will not be changed at all. Do not place the source storage
device on the target port to avoid accidentally changing (deleting) of data. It has nothing to
do with EZ Dupe if there is any mistake in correcting (deleting) the data by user. In addition,
EZ Dupe is not responsible for the risks and data losses incurred as a result of duplication.
By purchasing this product, the user accepts this statement and agrees to be bound by it.
The content of this manual is for reference only. The copyright of the content belongs to EZ
Dupe. Please do not copy or repost it without authorization. EZ Dupe reserves the right to
change the function of the product without prior notice.

2
Before Use
1. Please read this manual carefully before operation to avoid any misconduct.
2. Make sure that the storage device you want to use is of good quality and can be used
normally.
3. The capacity of target storage device must be greater than or equal to the capacity of
source storage device to avoid incomplete data backup.
4. It is recommended to use the Copy + Compare function when backing up, to ensure that
the backup data is 100% the same as the source data, because the target storage
device may have write errors or damaged sectors.
5. When updating the firmware, please do not turn off the power. If the power is interrupted
accidentally, the machine cannot be turned on, and it must be returned to the factory for
processing.
6. Keep the duplicator used in a dry environment. Rain, moisture, liquid, etc. may corrode
the circuit board and cause the machine to malfunction.
7. Avoid using the duplicator in dusty or dusty environments. Dust may cause bad contact
with the port.
8. This product warranty does not apply to accident, man-made destruction, abuse, or
improper use (such as using not in accordance with the product description, or intended
to exceed the scope of use for which this product was designed, or improper use of
fixtures, etc.)
9. If the duplicator performs normally, it is strongly recommended not to update the
firmware, unless there is a problem in use or a new function is required.
10. For convenience, the source storage device will be referred to as the source device, and
the target storage device will be referred to as the target device in this manual. The
storage device used can be USB flash drive, SD or CF memory card based on the model
of duplicator.

3
I. INTRODUCTION............................................................................................................ 5
1. Features.........................................................................................................................5
2. Kit Contents..................................................................................................................6
3. Outlook Overview.........................................................................................................7
4. Control Panel Overview...............................................................................................8
5. Specifications...............................................................................................................9
II. WARNING ................................................................................................................... 10
III. OPERATION OVERVIEW ........................................................................................... 11
IV. MENU OVERVIEW...................................................................................................... 13
1. Duplicate......................................................................................................................13
1.1 Copy ......................................................................................................................13
1.2 Compare................................................................................................................15
1.3 Copy + Compare....................................................................................................15
2. Data Erase ...................................................................................................................15
2.1 Quick Erase...........................................................................................................15
2.2 Full Erase ..............................................................................................................16
2.3 3-Pass DoD Erase.................................................................................................16
2.4 7-Pass DoD Erase.................................................................................................16
2.5 Secure Erase.........................................................................................................17
2.6 Enhance Secure Erase.........................................................................................17
2.7 Remove HPA.........................................................................................................18
2.8 Remove DCO.........................................................................................................18
3. PC Mode (HD Pal / HD Pal Pro Only) ........................................................................18
4. Utility............................................................................................................................18
4.1 Format FAT32........................................................................................................18
4.2 Format exFAT .......................................................................................................19
4.3 Measure Speed.....................................................................................................19
4.4 Media Information.................................................................................................19

4
4.5 Device Information...............................................................................................20
4.6 Log Manager(HD Pal / HD Pal Pro only).............................................................20
4.7 File Manager ..........................................................................................................22
4.8 Print Last Task Label (HD Pal Pro only) ..............................................................24
4.9 System Info...........................................................................................................24
4.10 System Update......................................................................................................24
5. Setup............................................................................................................................24
5.1 Operation Mode....................................................................................................24
5.2 Copy Area .............................................................................................................25
5.3 Smaller Target ......................................................................................................26
5.4 Unknown Format ..................................................................................................26
5.5 HPA Set.................................................................................................................26
5.6 DCO Set.................................................................................................................27
5.7 Allow Reader Bad Sector.....................................................................................27
5.8 Erase Master.........................................................................................................27
5.9 Label Print (HD Pal Pro only) ..............................................................................28
5.10 Start-up Menu .......................................................................................................28
5.11 Button Beep..........................................................................................................28
5.12 Language ..............................................................................................................28
5.13 Clear Setup ...........................................................................................................28
5.14 Set Date Time (HD Pal / HD Pal Pro only)..........................................................29
5.15 Performance.........................................................................................................29
V. TROUBLESHOOTING................................................................................................. 30

5
I. Introduction
This duplicator system is designed and developed based on the FPGA from the world
famous semiconductor company XILINX. Every processing channel is parallel to each other
with its own control unit, therefore the duplicator will not sacrifice speed for the increasing
number of targets loaded - always remain the same and fast copy speed. The duplicator
supports fast copy with multiple file formats created by three major operating systems
(Windows/Linux/MAC), and makes mirror copies of data efficiently. Furthermore, this
duplicator has been fully tested with quality assurance before leaving our manufacturing
facility.
1. Features
a. Each processing channel has its own control unit and operates independently with
dedicated bandwidth of up to 600 MB per second.
b. Standalone operation. No PC or software is required, minimizing possible computer
virus infection.
c. Instant power on and off, no warm-up or cool-down required.
d. Easy-to-use One-Touch copy operation.
e. Compare function available for verification of copy accuracy
f. Menu options are user-friendly and easily accessed through the 4-button control panel.
Use ▲or ▼ button to scroll through the options and view the operation status of each
channel on the 2-line backlit LCD display.
g. Support Synchronous and Asynchronous copy modes for best operation efficiency.
h. Powerful 32-bit CRC checksum to assure data integrity.
i. Heavy-duty hardware construction for commercial production or personal use.
j. 115V and 230V switching power supply maximizes portability for operation anywhere.
k. Designed to save users time and effort in creating multiple copies quickly and reliably.
l. Unique source data analysis to copy data area only to achieve highest efficiency
m. Supports multiple file formats: Windows: FAT 16/32、exFAT、NTFS, Linux: ext 2/3/4,
Mac: HFS/HFS+/HFSX

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2. Kit Contents
The kits contained in the box are as follows：
Kit
HD Pal Jr.
HD Pal
HD Pal Pro
HD Pal Unit
v
v
v
Power Adapter
v
v
v
Power Cord for
Adapter
v
v
SATA Extension
Cable
x2
x4
x4
SATA to IDE Adapter
with Power Cable
x2
x4
x4
USB 3.0 Cable A to B
v
v
Sticky Semi-
Transparent Paper
x2
Disc User Manual
v
v
v

7
3. Outlook Overview
HD Pal Jr. HD Pal
HD Pal Pro.
Source Port
Control Panel
Source Port
Control Panel
Control Panel
Printer
Source Port

8
4. Control Panel Overview
▲Button: Up, Backward: To navigate backward in the menu.
▼Button: Down, Forward: To navigate forward in the menu.
OK Button: Enter, OK: Execute the function.
BACK Button: Escape, Cancel: Go back to the previous level in the menu.
▲Button
▼Button
OK Button
BACK Button
LCD Screen

9
5. Specifications
Operation
Standalone (No PC or Software is required)
Target
HD Pal Jr. = 1, HD Pal = 3, HD Pal Pro = 3
Transfer Speed
HD Pal Jr. = 150MB/s
HD Pal = 300MB/s
HD Pal Pro = 600MB/s
Copy Mode
Synchronous
Copy Area
File and System, Percentage, All Partition, and Whole Media,
Supported
Media
SATA 1, 2, 3 2.5”& 3.5”HDD
Supported File
System Format
(for Intelligent Copy)
Windows：FAT16/32, exFAT, NTFS
Linux：ext2/3/4
MAC：HFS/HFS+/HFSX
Display
2-line Backlit Monochrome LCD
Control Button
4 push-button control panel (OK, BACK, UP, DOWN )
Memory
128MB DDR3

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II. Warning
1. The duplicator tasks mentioned in this user‟s manual are as following: Copy, Compare,
Copy + Compare, Format and Erase.
2. All the tasks can be executed in synchronous mode, and asynchronous mode.
The Green LED flashes during the execution process of a task. After the task is done, the
Green LED will stay solid if the process is successful, otherwise the Red LED will be on if
the process is failed.
3. Press and hold BACK button during the execution process of a task will stop and exit the
execution of the task.
4. DO NOT unplug HD drive from the duplicator during the execution process of a task. It
may cause damage to the duplicator system and media.
5. It is strongly recommended that the capacity of target storage device must be greater
than or equal to the capacity of source storage device to avoid incomplete data backup.

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III. Operation Overview
The duplicator will start to execute a task after the source and target devices have been
inserted and the OK button is pressed. The task will begin and end at the same time for all
target devices. Any other target device plugged in during the process of a task will not be
executed with the task.
a. Insert source media into the source channel and blank media into the target channels
properly. The LCD display will show no source disk when source media is not plugged
in yet, and show the number of target media inserted when source media plugged in.
b. The green LED will be on if the target device is plugged in properly.
c. Select the task from menu, and press OK button to execute it.
d. During the execution process, the status of each target device can be checked by
using the ▲and ▼buttons.
e. After the task is done, LCD display will show the number of successful and failed
target(s), and execution time.
HD Pal Series provides 3 operation modes to be selected by users at 5.1 Operation Mode.
The selected operation mode will be shown on the LCD display.
1. Disk to Disk
Performs a sector bysector copy of the source disk to target disks to produce exact duplicates
of the source disc. Source disk sector 1 is copied to destination disk sector 1, then sector 2 is
copied to sector 2, sector 3 to sector 3, and so on. It can do up to 3 targets duplications.

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2. Disk to File
Images the source disk to a file and stores in a large image disc. The different image files can
be stored in a large image disc in sequence. Images HDD 1 then HDD2 and then HDD 3
separately.
3. File to Disk
Restores image file from a large image disc to target disks. Users can choose one of the
image file in the large image disc to be restored. Up to 3 target disks can be restored at a time.

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IV. Menu Overview
1. Duplicate
1.1 Copy
A. Disk to Disk Mode：
Selects the operation mode at 5.1 Operation Mode. It performs copying source disk sector
by sector to target disks. The connection and operation procedure diagram are shown as
below.
B. Disk to File Mode：
Selects the operation mode at 5.1 Operation Mode. It performs imaging source disk to a file
and stores in a large image disk. The operation procedure is the same as the above Disk to
Disk mode. The connection diagram is shown below. Users can choose only backup
1.Duplicate
Disk to Disk
Copy：
3 350G
01:05:02 (03) 90%
Result: 01:15:45
Pass 3 Fail 0
[Duplicate]
1.Copy
OK
Copy：Execution task
3：Number of targets
01:05:02：Execution time
(03)：Slowest Port
350G：
Data size to be copied
90%：Rate of progress
Copy：Execution task
Disk to Disk：
Selected
operation mode
OK

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available data or whole media at 5.2 Copy Area. A file “IMG_XXX.dup”(X from 0-9) will be
produced.
Remark：
Source disk, the disk you want to image to a file, have to be connected to source port.
Image disk, the file you want to be stored, have to be connected to target port 1.
The format of Image HDD MUST be exFAT.
C. File to Disk Mode：
Selects the operation mode at 5.1 Operation Mode. It performs restoring one of image file in
an image disk to target disks. The operation procedure is the same as the above Disk to
Disk mode. The connection diagram is shown below.
Remark：
Image disk, the disk stored image files, have to be connected to source port.

15
Restored disks, the targets disks you want to restore to, have to be connected to target
ports, 1, 2, 3 disks are supported.
1.2 Compare
This function allows to compare the copied target disks against the source for accuracy.
If a bad sector is determined on the source disk, the process of compare will be stop and
show compare error. All connection and operation procedure diagrams are the same as
1. Copy. Please refers to the above description.
1.3 Copy + Compare
This function allows duplicator to start Copy process first, then follow with Compare
process immediately. All connection and operation procedure diagrams are the same as
1. Copy. Please refers to the above description.
2. Data Erase
There are 8 erase methods to be selected by users according to their demands. When a bad
sector was met during the erase process, the system will skip the bad sector and then keep
erasing the following sectors. At the same time, the RED LED flashes. After the erase task is
finished, the RED & GREEN LED keep light on.
2.1 Quick Erase
[Duplicate]
2.Compare
OK
OK
Result: 01:05:23
Pass 3 Fail 0
1. Duplicate
Disk to Disk
COMP：
3 350G
55:02 (2) 90%
OK
Result: 02:20:23
Pass 3 Fail 0
1.Duplicate
Disk to Disk
Copy&：3 350G
01:05:02 (02) 90%
10％
&COMP：3 350G
15:05 (03) 20%
10％
OK
[Duplicate]
3.Copy+Compare

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This option erases the table of content of file system of the target device, so it is fast to do
Quick Erase. There is chance that some files can be retrieved by software.
2.2 Full Erase
This option completely erases the content of target device. It takes longer time to erase and
the content will not be retrieved by software.
2.3 3-Pass DoD Erase
This is to comply with the U.S.A. Department of Defense (DoD 5220) standard to fully
erase the media by rewriting bit by bit three times to guarantee the data to be permanently
deleted. It takes long time to erase, and the content will not be retrieved by software.
2.4 7-Pass DoD Erase
This is to comply with the U.S.A. Department of Defense (DoD 5220) standard to fully
Sure to erase?
No
2.Data Erase [Data Erase]
1. Quick Erase
OK
OK
Q_Erase：7
00:00 (00) Wait
Result: 00:01
Pass：7Fail：0
Sure to erase?
Yes
▲
OK
Sure to erase?
No
2. Data Erase [Data Erase]
2. Full Erase
OK
OK
F_Erase：7
00:10 (03) 2%
Result: 10:30
Pass：7Fail：0
Sure to erase?
Yes
▲
OK
Sure to erase?
No
2.Data Erase [Data Erase]
3. 3-Pass DoD Erase
OK
OK
DoD_Erase：7
00:10 (03) 2%
Result: 30:30
Pass：7Fail：0
Sure to erase?
Yes
▲
OK

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erase the media by rewriting bit by bit seven times to guarantee the data to be permanently
deleted. It takes long time to erase, and the content will not be retrieved by software.
2.5 Secure Erase
The Secure Erase is dedicated to erasing SSD. It resets all its storage cells as empty -
restoring the SSD to factory default settings and write performance. Secure Erase is
recognized by the US National Institute for Standards and Technology (NIST), as an
effective and secure way to meet legal requirements data sanitization attacks against up
to laboratory level. It only spends few seconds (the real time depends on drive) when
used for SSD.
2.6 Enhance Secure Erase
The Enhance Secure Erase is similar to Secure Erase. Beside the function of Secure
Erase, it shall write predetermined data patterns to all user data areas. All previously
written user data shall be overwritten, including sectors that are no longer in use due to
reallocation.
Sure to erase?
No
2. Data Erase [Data Erase]
4. 7-Pass DoD Erase
OK
OK
7DoD_Erase：7
00:10 (03) 2%
Result: 1:10:30
Pass：7Fail：0
Sure to erase?
Yes
▲
OK
Sure to erase?
No
2. Data Erase [Data Erase]
5. Secure Erase
OK
OK
S_Erase：7
00:10 (03)
Result: 00:11
Pass：7Fail：0
Sure to erase?
Yes
▲
OK
Sure to erase?
No
2. Data Erase [Data Erase]
6. Enhanced Secure Erase
OK
OK
ES_Erase：7
00:10 (03)
Result: 00:11
Pass：7Fail：0
Sure to erase?
Yes
▲
OK

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2.7 Remove HPA
This option removes the HPA setting of the disks inserted into the target ports.
2.8 Remove DCO
This option removes the DCO setting of the disks inserted into the target ports.
3. PC Mode (HD Pal / HD Pal Pro Only)
This function allows HD Pal works as a SATA to USB adapter (Source port). User can select
it as a hardware Write Blocker or a common adapter. When Write Block, It can intercept and
prevent (or „block‟) any modifying command operation from ever reaching the source HDD.
No data will be changed. Press BACK when you want to disconnect from the PC.
4. Utility
4.1 Format FAT32
This option allows to format the target device to FAT32 file format. It will not format the
source device, avoiding accidently erasing the original data content. User will be asked if it is
Sure to Remove HPA?
No
2. Data Erase [Data Erase]
7. Remove HPA
OK
OK
Remove HPA：7
00:01 (03)
Result: 00:01
Pass：7Fail：0
Sure to Remove HPA??
Yes
▲
OK
Sure to Remove DCO?
No
2. Data Erase [Data Erase]
8. Remove DCO
OK
OK
Remove DCO：7
00:01 (03)
Result: 00:01
Pass：7Fail：0
Sure to Remove HPA??
Yes
▲
OK
3. PC Mode
Write Block?
Enable
OK
Connect to PC!
OK

19
sure to format the target devices before the Format process starts.
Use ▲or ▼ to select option Display progress status
Final Result
4.2 Format exFAT
This option allows to format the target device to exFAT file format. It will not format the
source device, avoiding accidently erasing the original data content. User will be asked if it is
sure to format the target devices before the Format process starts.
Use ▲or ▼to select option Display progress status
Final result
4.3 Measure Speed
This option allows to measure the actual Read and Write spe ed of the target device. This
option will NOT alter or erase existing data on the target device.
Display read/write speed Use ▲or ▼to select device
4.4 Media Information
This option displays the information of selected device media, such as total capacity, file
format and the size of data content.
OK
OK
Result: 00:00
Pass：7Fail：0
Format：7
00:00 (00) Wait
[Utility]
1. Format FAT32
Sure to format?
Yes
Result: 00:00
Pass：7Fail：0
Format：7
00:00 (00) Wait
[Utility]
2. Format exFAT
Sure to format?
Yes
OK
Port # Total Capacity
File Format Data Size
[Utility]
4. Media Information
[# 0] 60.0G
FAT32 20.1G
[# 1] Read 250M
1sec Write 196.6M
[Utility]
3. Measure
Speed[SHA-1] Page
[# 0] Read 262.8M
1sec Write 199.5M
OK
▼r
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