Fairphone 5 User manual

Fairphone 5: Information on how to repair
and recycle
1. Product Identification 1
2. Electronic board, wiring and connection diagrams 4
3. List of repair and test equipment needed 4
4. Technical manual 4
5. Diagnostic fault and error codes 5
6. Component and diagnosis information 6
7. Instructions for software updates. 8
8. Data records of reported failure incidents 9
9. Guidance for self-repair and technical manual. 9
a. Spare Parts Overview and disassembly map 10
b. Disassembly Flow 10
c. Cautions Before Disassembly 11
d. Replacing Back Cover and Battery 11
e. Replacing Display 12
f. Replacing Rear Cameras, Selfie Camera or Earpiece 15
g. Replacing Loudspeaker, Vibration Motor or USB-C Port 22
h. Replacing PCB and Mid-frame 25
i. Check for water ingress 32
j. Remove the accessories on main PCBA 33
k. Remove accessories on secondary-PCBA 35
l. Complete disassembly 35
m. Additional resources 36
10. Material information for recyclers 36
11. Electronic board diagrams and wiring/connection diagrams. 38

1. Product Identification
This document refers to the Fairphone 5 5G, a product by Fairphone, that was launched
in the market on October 15, 2023.
The main technical specifications are as follows:
Display
6.46 inch Full HD+ OLED, 1224×2700 resolution
90 Hz refresh rate
300 Hz touch screen sample rate
880 nits peak brightness (800 nits typical
brightness)
1.07 billion colors (P3)
1.000.000:1 contrast ratio
Pixelworks Processor for image enhancements
including adaptive tone
Corning Gorilla Glass 5, fully laminated, oleophobic
coating
20:9 aspect ratio
Sound
Stereo speaker
The supported formats include: SBC, AAC, aptX,
aptX HD, LDAC
Main Camera:
50MP Sony IMX 800 sensor, 1/1.49”, 1.0μm pixel size
Pixel Binning: 12.5MP, 2.0 μm effective pixel size
26 mm full frame equivalent, F1.88 lens, 6 lens
elements
Autofocus, 10 cm minimum focusing distance,
time of flight sensor
Up to 8x digital zoom
Optical image stabilization + electronic image
stabilization
Ultra Wide camera:
Image sensor: 50 megapixels SONY IMX 858,
1/2.51”, 0.7 μm pixel size
Pixel binning 12.5 MP, 1.4 μm effective pixel size
13 mm full frame equivalent, F2.2, 6 elements
Autofocus, Macro Mode, 2.5 cm minimum
focusing distance, time of flight sensor
Electronic image stabilization
Selfie camera
Image Sensor: 50MP Samsung JN1, 1/2.76", 0,64
μm pixel size
Pixel binning 12.5 MP, 1.28 μm effective pixel size
22 mm full frame equivalent, F2.45 lens
Up to 1,5x digital zoom
Electronic Image Stabilization
Display usable as flash
Camera Modes
Super night mode, portrait, stop-motion,
panorama, slow motion, pro mode, high pixel
mode
Video
4k: 3840×2160p, 30 fps
Full HD: 1920×1080p, 30 fps or 60 fps
Slow Motion: Full HD: 1920×1080p,120 fps or HD:
1280×720p, 240 fps
Operating system
Android™ 13
Android Enterprise Recommended
Software updates until 2031
Performance
Qualcomm QCM 6490 (extended life chipset)
64-bit Octa-Core processor
1x “Gold +” high performance core 2,7GHz
3x “Gold” high performance core 2,4GHz
4x “Silver” efficiency core 1,9 GHz
Qualcomm Adreno 643 @ 812MHz
8 GB Ram
Storage
256 GB internal storage
External storage capacity: micro-SD up to 2 TB

Battery
4200mAh removable Li-ion battery
459 hours idle
38 hours phone calls
18 hours web browsing
50% charge in 20 minutes, 30W charging
Connectivity & location
Wi-Fi 6E
Bluetooth® 5.2 LE
NFC
GPS/A-GPS, Beidou, Galileo, GLONASS,
Dual SIM (nano-SIM + eSIM, both 5G enabled)
Bands and Band-Combinations:
4G: B1/2/3/4/5/7/8/12/20/28/32/38/40/41/42/48/66/71
5G: n1/2/3/5/7/8/20/28/38/41/48/66/71/77/78
USB-C 3.0 (OTG capable)
Durability
IP 55
CE 60058-2-31 (1.8m)
MIL-810H (1.5m)
Sensors & Security
Fingerprint scanner (integrated in power button)
Facial recognition
Magnetometer
Accelerometer
Gyroscope
Compass
Hall Switch
Light Sensor
Proximity Sensor
2. Repairs done by Fairphone
If you can not or do not want to repair the device yourself, you can always send it to us
for repair. There are a few spare parts that we cannot offer for repair. At the time of
writing this guide, the following components could be replaced by us:
1. Battery
2. Back Cover
3. Display
4. Top Unit
5. Wide Camera
6. Ultra-Wide Camera
7. Selfie Camera
8. Earpiece
9. Loud Speaker and Vibration Motor
10. USB-C Port
11. Mid-Frame
12. Top PCBA
13. Bottom PCBA

3. List of repair and test equipment needed
Repairing the Fairphone 5 is very simple, and the list of required tools is short. Most of
the repairs will only require a Phillips screwdriver (PH00). For more complex repairs,
you will need tools 2–8.
1. Phillips screwdriver PH00
2. Prying tool
3. USB-C cable (to test charging)
4. Battery Discharge Power measurement equipment
5. ESD protection gear
6. RF Connector tool
7. Soldering gun and soldering tin
8. Computer with Software flashing tool. You can find the instructions here.
4. Technical manual
Anyone can access our technical manual online. There are tens of different guides
depending on the needs. See below for a selection of the 10 most important articles.
1. FP5. Charge your phone
2. FP5. Set up SIM card
3. FP5. Set up eSIM card (embedded SIM)
4. FP5. Connect to Mobile data
5. FP5. Connect to Bluetooth
6. FP5. Connect to a Wi-Fi
7. FP5. Migrate data from another phone
8. FP5. Update to the latest Fairphone OS
9. FP5. Maximize battery lifespan
10. FP5. Replace a spare part
You can access all the rest here
5. Diagnostic faults and error codes
●We make use of Android's (AOSP) default logging and tracing mechanisms, which
mostly means Android logcat messages generated by the Android framework, apps
and HAL implementations, as well as kernel logs.

●Additionally, we use logging and diagnostics in components of third party suppliers,
most of which comes from Qualcomm. These components use the same technical
mechanisms as AOSP code: Android logcat and kernel logs.
●For modem and low-level implementations, we fully rely on the logging and
diagnostics implemented by our chipset vendor Qualcomm and their proprietary
tooling.
●We currently mostly use a "pure-AOSP" approach -- keeping customization compared
to AOSP to a minimum -- which facilitates maintenance and longevity
●For any customization we add on top of AOSP and device-specific code (from
Qualcomm and other suppliers), we again make use of Android logcat and kernel log.
●If you encounter a pop-up with an error code "There has been an error" then you can
use USB debugging https://developer.android.com/studio/debug/dev-options and the
"adb logcat" tool to get the full log that contains all the strings to help you figure out
what the error code is.
In summary, our failure analysis relies on analyzing Android logcat, Linux kernel logs,
and additionally Qualcomm modem logs where applicable, making use of existing
tagging mechanisms from Android and Linux to identify failing components. Within
the scope of the Android and Linux kernel, we currently do not have any proprietary
formal error/fault codes (e.g., numerical error codes that follow certain specifications to
identify which code would be related to what fault state). Our fault analysis relies on
the mostly text-based analysis of Android and Linux logs.

6. Component information
For any question on this chapter, please contact
[e-mail].
Fairphone 5 contains the following key components with the following key data
points:
Component
Part details
Vendor
Key specs
Battery
Model:
F5AC1
Kayo
Capacity : 4200 mAh
Nominal Voltage: 3.87 V
Cut off Voltage: 3.0 V
Charging Voltage: 4.45 V
Dimensions: 77.4 x 60.45 x 6.2 mm
DC Internal Impedance < 130 mΩ
Standard discharge: Continuous 0.2 to 3.0 V
Operational Charging Temperature Range: 0-60 ℃
Operational Discharge Temperature Range: -20 - 60 ℃
Recommend full charge & discharge cycle once every 3-6
months.
Chipset
QCM6490
Qualcomm
64 bit application processor
Low-power island (LPI): contains DSP and embedded AI
accelerator
Supports: GNSS, WLAN/BT, LTE, TD-SCDMA, WCDMA, GSM
5G NR and EN-DC.
Support camera interfaces: 3 x 14 bit ISP + 2x ISP-lite,
22+22+22 MP
Adreno 642L GPU
Qualcomm® Universal Bandwidth Compression (UBWC)
with camera, display, GPU, video, and compute DSP
FHD+, 10 bit DisplayPort, eight hardware layers,
improved HDR10+, and wide color Gamut, Qualcomm®
Low-Power
Picture Enhancement display feature, and Qualcomm®
True Palette
Display feature, VESA DSC 1.2
One 4-lane DSI DSC1.2, D-PHY 1.2, or C-PHY 1.0
Display
BF065GBM-
TK0-7DP0
BOE
6.46”
Outline: 68.15(W)*149.85(H)*0.038(T) mm
Active area: 67.7484(W)*149.445(H) mm
Number of dots: 1224(W)* 27000(H)
Frequency: 60/90 Hz
MIPI Differential Input: -0.3 to 1.35 V
Supply Voltage -(I/II/LV): -0.3 to 3.6/5.5/1.26 V
Logical input & output voltage: -0.3 to 0.3 V
ELVDD: 4.6 V (4.6 to 5.0 V)
ELVSS: -3.5 V (-6 to -0.8 V)
AVDD: 7.6 V (4.5 to 8 V)
VCI: 3.0 V (2.6 to 3.6 V)
VDDIO: 1.8 V (1.65 to 1.95 V)
DVDD: 1.2 V (1.1 to 1.25 V)
VGH: 3 V to 15 V
VGL: -15 V to -3 V
Operating Temp: -40 to 85 °C

Board to
Board
Connector
BM23PF0.8-
20DP-0.35V
Tohoku
Hirose
Electric Co.
Voltage 30 V AC/DC
Signal contact 0.3 A
Power Contact 5.0 A
Operating Temperature: -55 ℃to 85 ℃
Storage Temperature: -10 ℃to 60 ℃
Board to
Board
Connector
BM24-20DP
/2-0.35V
Tohoku
Hirose
Electric Co.
Voltage 30 V AC/DC
Signal contact 0.25 A
Power Contact 5.0 A
Operating Temperature: -40 ℃to 85 ℃
Storage Temperature: -10 ℃to 60 ℃
Speaker Top
SLS1012A
AAC
Dimensions: 10 x 12 x 2.8 mm
Impedance: 7 Ω @ 2 kHz Input
DC Resistance: 6 Ω
50 mW Rated Power
Operating Temperature: -20 ℃to +70 ℃
Storage Temperature: -40 ℃to 85 ℃
Speaker
Bottom
SLS1115D-01
AAC
Dimensions: 11 x 15 x 2.35 mm
8 Ω @ 2 kHz, 1 Vrms Input
1 W Rated Noise (1.5W Max) in 0.7cc
200-20 kHz Frequency range
Operating Temperature: -20 ℃to +70 ℃
Storage Temperature: -40 ℃to 85 ℃
Microphone
SM0103B-R
S421-M02
AAC
Sensitivity: -42 dB
Output Impedance: 450 Ω
Supply Voltage: 2.75V to 3.6 V
Rated Current: 100uA
S/N Ratio: 64dB
Power Supply Rejection -95dBV
Load Resistor 5 kΩ
Operating Temperature: -40 to +85 ℃
Soldering Information:
Preheat 150-180℃for a maximum of 120 secs.
Soldering Above 220℃for a maximum of 90 secs.
Peak 260℃for a maximum of 30 seconds.
Do not reflow more than 3 times.

7. Diagnosis information
There are several components in your device that can be diagnosed. We advise you to
follow our diagnosis tree on our website.
You can also test one of the phone functions or components directly. To do so, please
go to My Fairphone App on your phone. Please only do this under the instruction of
our customer support :
- Open MyFairphone App
- Click on "Support" (4th item in Bottom Navigation Bar)
- Click on “Something else”
- Click on "Internal Testing Tool"
To exit the test mode, scroll down and press exit.
Internal Testing Tool in the MyFairphone-App

Diagnostic tests you can perform:
a. Traceability test
b. Fingerprint sensor (raw data)
c. Touch panel (raw data)
d. Sensor (raw data)
e. SD Memory card
f. SIM
g. eSIM
h. Earpiece (top speaker)
i. Speaker (bottom speaker)
j. Bluetooth
k. Wi-Fi 2.4G
l. Wi-Fi 5G
m. GPS
n. Fingerprint enroll (image capture)
o. Touch panel
p. LCD
q. LCD Backlight LEDs
r. Keyboard
s. E-compass
t. G-Sensor
u. Gyroscope
v. Front Camera
w. Main Camera
x. Ultra Wide Camera
y. Camera LED
z. Audio
aa. Vibration sensor
bb.NFC
cc. Proximity sensor
dd.Light sensor
ee. Backlight Sensor
ff. USB / Charger
gg.USB Type-C
hh.Accessory
ii. USB 3.0
jj. DP (video output)
kk. USB NTC (for temperature)
ll. Camera OTP
mm. Attestation Key Check (tests
public and private keys to validate
SW in the device)
nn.Calling

8. Instructions for software updates.
Fairphone OS releases for Fairphone 5 5G, based on Android 13 (A13), and we provide
regular software updates.
Instructions on how to download and install these updates directly on your phone
are here.
Instructions on how to download and install these updates using your computer can
be found here.
Here you will also find the updated list of new features, bug fixes, and security patches
for each release. The date and availability of system updates may vary by network
carriers or country.
Instructions on how to make a factory reset can be found here.
9. Data records of reported failure incidents
Fairphone maintains data records of failure incidents in accordance with GDPR
regulations. When customers contact us about a reported failure, it is necessary for us
to hold a certain amount of data to be able to process this failure and the potential
return of the product to our repair center. We also maintain records of reported
failures in an anonymized way where no customer data is required for varied business
related purposes such as cost management and future warranty provisioning. We do
not make this information available publicly. Furthermore, we do make information
available about certain known failures of our products on a case-by-case basis. For any
questions on this chapter, please contact prod[email protected]om.
10. Guidance for self-repair and technical manual.
Repairing the Fairphone 5 is very easy. The
actions contained in this chapter have no
consequence for your warranty coverage.
You can find any of our video self repair videos
and a simple self-repair guide in this link.
In this document, you can also find a printed
version of our repair manuals.

a. Spare parts overview and disassembly map
b. Disassembly flow

c. Cautions before disassembly
i. Power off the device: Before disassembly, please power off the device
and take out the battery.
ii. Press the power button more than 5 seconds after the battery is
removed, to release the electricity residual in capacitors.
iii. ESD Protection: Electronic-sensitive components inside (especially in
winter); suggest releasing the static electricity on the body (e.g., finger
touch metal objects).
iv. Pay attention to the two different types of screws:
1. Black Phillips head (M1.4) (for display repairs)
2. Silver Phillips head (M1.4) (for other repairs)
v. Prepare your tools:
1. Phillips screwdriver PH00.
vi. If you are a professional repairer, consider the torque force needed for
screw/unscrew operation:
1. Torque force for Philips screws: 0.8±0.15KGF
d. Replacing back cover and battery
Step 1: Lift the back cover, starting at the opening position on the bottom right, and
then remove it completely.

Step 2: Remove the battery by lifting it up from the tab at the bottom of the battery.
e. Replacing display
Step 1: Follow previous steps (d) to remove the back cover and the battery
Step 2: Remove the 8 black Phillips screws indicated in the picture below.

Step 3: Lift the display and disconnect the cable behind it.

Step 4: Connect the new display by first connecting the cable back. Simply push the
connector in until you hear a click.
Step 5: To assemble again, repeat the actions in steps 3, 2, and 1 in reverse order.

f. Replacing the rear cameras, selfie camera, or earpiece
Step 1: Follow instructions for replacing the back cover and battery (e).
Step 2: Remove the top cover lid screw.

Step 3: Lift the top connector lid and disconnect the connector.

Step 4: Remove the remaining six silver rear camera screws.

Step 5: Lift the top cover.

Step 5: Disconnect the according Camera or Earpiece Connector