Fairphone faiphone 2 User manual

THIS IS YOUR USER GUIDE.

32
FAIRPHONE USER GUIDE.
This quick overview will get you up and
running in no time! But if you’d like some
extra guidance, in-depth information or super
technical details, visit
www.fairphone.com/support.
TABLE OF CONTENTS.
Meet your Fairphone 4
What’s not in the box? 6
Let’s get started 8
Insert your SIM and charge your battery 8
Five panel functionality 10
Basic functions 12
Unlock screen & Home panel 12
Quick Access 12
Calls & messages with dual SIM 14
Camera 16
Web browser 17
Panels, apps and widgets 19
Pull-down menu 21
Settings, home & back buttons 23
Sounds 24
Wallpaper & Mood Background 25
Languages 25
Add & delete contacts 26
Sync email & calendar 26
Peace of Mind widget 27
Helpful advice 28
Health & Safety 32
Your rights 38
Declaration of Conformity 42
Contact us 44

54
MEET YOUR FAIRPHONE.
The front and back.
Settings
On/off
button
Micro USB
connector
Volume
up/down
Front
Camera
Earpiece
Home Back
Headset
jack
THIS IS YOUR BATTERY.
SIM card slot 1
(Blue SIM adapter
for microSIM included)
SIM and SD
cards not
included
MicroSD slot
Battery
SIM card slot 2
(Adapter not included)
Fairphone
Back Cover
(open it here)
Rear
Camera
Flash
Speaker
Remove the battery
here before inserting
your SIM card(s)
On/off
button
Apps and
Notifications
(i.e. GPS)
Wi-Fi
Airplane
mode
Silent
Vibrate
Bluetooth Alarm
clock
Time
Battery charge
remaining
Signal strength of
SIM 1 and 2
R H+ 11:30
The top.
The inside.
The status bar.
Settings
On/off
button
Micro USB
connector
Volume
up/down
Front
Camera
Earpiece
Home Back
Headset
jack
THIS IS YOUR BATTERY.
SIM card slot 1
(Blue SIM adapter
for microSIM included)
SIM and SD
cards not
included
MicroSD slot
Battery
SIM card slot 2
(Adapter not included)
Fairphone
Back Cover
(open it here)
Rear
Camera
Flash
Speaker
Remove the battery
here before inserting
your SIM card(s)
On/off
button
Apps and
Notifications
(i.e. GPS)
Wi-Fi
Airplane
mode
Silent
Vibrate
Bluetooth Alarm
clock
Time
Battery charge
remaining
Signal strength of
SIM 1 and 2
R H+ 11:30
Settings
On/off
button
Micro USB
connector
Volume
up/down
Front
Camera
Earpiece
Home Back
Headset
jack
THIS IS YOUR BATTERY.
SIM card slot 1
(Blue SIM adapter
for microSIM included)
SIM and SD
cards not
included
MicroSD slot
Battery
SIM card slot 2
(Adapter not included)
Fairphone
Back Cover
(open it here)
Rear
Camera
Flash
Speaker
Remove the battery
here before inserting
your SIM card(s)
On/off
button
Apps and
Notifications
(i.e. GPS)
Wi-Fi
Airplane
mode
Silent
Vibrate
Bluetooth Alarm
clock
Time
Battery charge
remaining
Signal strength of
SIM 1 and 2
R H+ 11:30
Settings
On/off
button
Micro USB
connector
Volume
up/down
Front
Camera
Earpiece
Home Back
Headset
jack
THIS IS YOUR BATTERY.
SIM card slot 1
(Blue SIM adapter
for microSIM included)
SIM and SD
cards not
included
MicroSD slot
Battery
SIM card slot 2
(Adapter not included)
Fairphone
Back Cover
(open it here)
Rear
Camera
Flash
Speaker
Remove the battery
here before inserting
your SIM card(s)
On/off
button
Apps and
Notifications
(i.e. GPS)
Wi-Fi
Airplane
mode
Silent
Vibrate
Bluetooth Alarm
clock
Time
Battery charge
remaining
Signal strength of
SIM 1 and 2
R H+ 11:30

76
WHAT’S NOT IN THE BOX?
Power adapter and USB cable.
Unless you ordered it separately, the power adapter
and USB cable are not included. You’ve probably already
got one in a drawer; if not, buy one in our online shop or at
your local electronics store.
A USB cable is a connecting cable for both charging
and data transfer. You can connect the cable to your
Fairphone with a standard USB (micro B) connector. This
format is commonly used for phones, navigation systems
and certain cameras.
USB (type micro B)
USB (type A)
You should use a charger with a nominal output of 5 Volts
and 1 Ampere (or 1000 mA). Chargers with a USB port will
normally meet these specications.
You can charge your phone either by connecting your
data cable to your computer’s USB port, or by plugging
a dedicated charger into a power outlet. Find out more
about why we left out the charger and data cable at
www.fairphone.com/support.
Voice and data plan.
This phone is SIM lock free and not tied to any
specic provider. We like to call it consumer freedom
of choice.
To call, text or access data on the go, you need to set up a
plan with your preferred provider, or buy a prepaid SIM card.
If you have been using a microSIM, you will need to
request a regular (mini) SIM card from your operator or
use the little blue adapter included with your phone. If you
have a nanoSIM, you can order an adapter from our online
shop. You can nd more information on page 9 or visit
www.fairphone.com/support.

98
purposes, or use one SIM at home and another abroad.
It’s very simple to switch between networks. Find out
more on page 15 and 22.
Nano
SIM
Micro
SIM
Mini
SIM
Adapter
available in
our online
shop
One adapter included
inside your Fairphone
Nano
SIM
Micro
SIM
Adapter
beschikbaar
op onze
webshop
Er wordt standaard één
adapter bij de Fairphone geleverd
Nano
SIM
Micro
SIM
Adapter auf
unserer website
Kauflich zu
erwerben
Ein adapter in ihrem
Fairphone euthalten
Mini
SIM
Mini
SIM
Dimensions: Mini SIM, Micro SIM, Nano SIM
Put the battery back in.
You need a bit of power to watch something
special.
Start your Fairphone!
Press and hold the on/off button (It’s on the top of
your phone).
Charge your phone.
Unless you’ve ordered a charger, it will not be
included in this package. Don’t worry - you’ve probably
already got one. Read more in page 6.
LET’S GET STARTED.
Open up your Fairphone.
That’s what we do: Open up stuff. Understand it. So
you should be able to open up your phone, too.
Take out the battery.
Please read the battery label for instructions on
how to use/not use, replace or dispose of your battery.
THIS IS YOUR BATTERY.
Removing the Battery
Insert one or two SIM cards.
Dual SIM capability makes Fairphone two phones
in one. Use a single phone for personal and work

1110
FIVE PANEL
FUNCTIONALITY.
The Quick Access function shows your four favorite
apps. Hold your nger on the right or left side of
any panel and slide it to the center to activate. Go to page
12 for more info.
This is your Home panel. Move between panels by
swiping left or right (p 12). You’ll also nd the
Peace of Mind widget here (p 27).
The Your Apps widget shows your last and most
used apps. Tap any icon to open the app. Go to
page 19 for more info.
Widgets* can be used either as full panels or as
parts of these panels. To resize, just press and hold using
the circles on the edge of the widget.
All ve panels are fully customizable, so you can put
whatever, wherever you want.
* ”Widget” is a fancy word for tools or content that you can add,
arrange and remove from the Home panels. Widgets display useful
information at a glance without having to launch an app. Consider
the analogy: an icon is a door to the app, while the widget acts
more like a shop window.
Five panel functionality

1312
BASIC FUNCTIONS.
We’ve pre-installed the operating system (OS) and a few
helpful extras, but your Fairphone is still pretty much a
blank page. Customize it to your heart’s content with
movies, music and apps. If you prefer your information in
digital format, you can also nd all these instructions on
our website.
Unlock screen & Home panel.
Hold and release the on/off button on the top of the
phone to turn on the screen. Tap on the lock icon and
then swipe your nger to the right until you see the unlock
icon . You’re now at the Home panel!
You can lock your screen by quickly pressing the power
button on top of your phone. The lock screen has ve
panels as well; if you swipe from the edges while in the
lock screen, you will see that you can press the +button
to add from a selected list of widgets.
Quick Access.
As the name implies, Quick Access is the fastest
way to get to commonly used apps. It comes pre-installed
with the calling, messaging, camera and internet apps.
Using Quick Access. From any panel, slide your nger
from the right or the left side of the screen towards the
center to open the Quick Access menu.
Edit displayed apps. To change the selection of displayed
apps, slide your nger from the right or left side of the
screen and hold for a couple of seconds to activate the
Edit mode. You will see three columns. The two on the left
show all your apps (scroll up and down to see more). The
right column lists the apps currently available in Quick
Access. To edit these, just drag and drop a new app into
the right column.
Editing Apps in “Quick Access” mode

14
Calls and messages with dual SIM.
The Quick Access menu is where you’ll nd the
most useful apps:
Phone calls.
Open your Quick Access menu and slide your
nger to the Phone icon.
Recent Calls and Contacts. Swipe to the right panel to see
your recent calls or press to see to all your
contacts. From either list, tap to start calling.
Dual SIM. If you’ve inserted two SIM cards, you can pick
which one you want to use from the pull-down menu
(p 21). Just swipe your nger down from the top of the
screen before making your call. For more information
about how Dual SIM works, see page 22.
15
Messages (SMS).
Open your Quick Access menu and slide your
nger to the Message icon.
To write a new SMS, press New Message . Search for
a contact by typing in a name or tap to select from all
your contacts. Type your message. When you’re done,
press .
Dual SIM. If you’ve inserted two SIM cards, select the one
you want to use from the pull-down menu before you
press Send. For more information about how Dual SIM
works, see page 22.
Dual SIM - Swipe your nger down from the top of the screen to see
both SIMs in the Pull-down menu.

1716
Camera.
Open your Quick Access menu and slide your
nger to the camera icon.
Take a picture or make a video. Point your phone at
whatever you’d like to capture and press the Photo icon
or the Video icon . You can switch between the
front and rear camera by pressing the icon at the
bottom right of your screen.
View your pictures. View all your photos and videos
by pressing the image box at the bottom right. At the
upper left corner of the screen, you can switch between
Filmstrip view (one by one) or Grid view (complete
collection).
Additional options. The Camera app offers many other
options and fun ways to edit your images. Start exploring!
Web browser.
This is the basic browser for accessing the web.
You can, of course, download another browser if you prefer.
Connect to Wi-Fi. This is what you normally use to access
the internet at home, work or from a cafe. Go to System
Settings (p 23) > Wi-Fi and slide the lever to On. If there
are a variety of connections available, tap the Wi-Fi
icon and choose a connection name from the list. If it’s
security enabled, it will prompt you for the password. If
you don’t know it, ask the system administrator or the
nearest waiter. Some connections might have additional
security settings that you can access under Show
Advanced Options.
Mobile data connection. This data connection is provided
by your operator and can be accessed anywhere you have
signal coverage. To activate your data connection, go to
the pull-down menu and press the Data Connection icon
to turn it on or off. Your connection speed will
depend on your provider and your physical location. The
following icons show you how fast your connection is.

1918
H+H3G
E
XG
Really
Slow
Not
available
Nicht
verfügbar
Niet
beschikbaar
Really
Fast
H+H3G
E
XG
H+H3G
E
XG
Sehr
Langsam
Sehr
Schnell
Zeer
Langzaam
Zeer
Snel
Connection Speed found in Status bar
Before using a mobile data connection, be sure that
you have a data plan contract with your operator. If you
don’t you may incur additional costs. Even if you have a
data contract, you should also be careful about using your
mobile data connection abroad. Outside your home
country, a variety of additional charges will apply. This is
called “Roaming” and your phone will display to show
you this.
Panels, apps & widgets.
Out of the box, your Fairphone only includes a
small selection of the most useful apps and widgets.
From your Home screen you can swipe your nger left or
right to reveal ve panels. These panels are fairly empty
to start, so add apps and widgets wherever you like to
customize your phone.
Arrange apps & widgets. You can rearrange the apps and
widgets on any panel by holding them down with your
nger and dragging them to the panel of your choice.
Resize widgets by pressing down until blue dots appear.
Use the dots to shrink or expand the displayed size.
Delete apps & widgets. Hold them down with your nger
and drag them to at the top of the screen.
Add apps & widgets. Use the All Apps and Widgets
function to view your available apps and widgets.
(Apps appear rst by default. Tap Widgets at the top of
the screen to view widgets.) Hold down the app or widget
you’d like to add, and then drag it to the panel of your
choice.

2120
You can access all your apps through All Apps and
Widgets in the Quick Access menu (p 12) or the Your
Apps widget. Widgets can only be viewed through All
Apps and Widgets. If you can’t nd the app you’re looking
for, you probably still need to download it (p 29). In All
Apps and Widgets press the icon on the top right corner
to open the App Market .
Your Apps widget. You’ll nd
the widget called Your Apps
pre-installed on the rst panel
to the right. Here you can
quickly see and access your
top ve recently used and most
frequently used apps.
If you don’t see any apps listed,
it’s just because you haven’t
used your phone much yet! Tap
on a few apps, and look at the
widget again later.
Your Apps widget
Pull-down menu.
Swipe your nger down from the top of the screen
to see the Pull-down menu. Here you’ll nd:
Pull-down menu
Recent notications. Tap the notications to access the
related apps. To clear your list of notications, press
or slide each notication to the side.

2322
Settings shortcuts. The icon at the top right gives
quick access to important settings and functionality.
Here you can enable functions like Airplane Mode,
Wi-Fi, Bluetooth, GPS and auto-rotation, switch to your
preferred data connection, check your data usage and
battery charge, and adjust your audio prole and screen
brightness.
Dual SIM functionality. Dual SIM is almost like having
two phones for the price of one! The Pull-down menu is
the easiest way to access the dual SIM control. You can
switch between SIM cards whenever you are using a SIM-
related app (Phone, Messages and People).
By default, your phone will make calls and send text
messages using the SIM card in SIM slot 1. If you’d prefer
to use the other card, open your Phone, Message or
People app and then open the Pull-down menu. Press
and then to choose SIM 1 or 2 or set up the system to
prompt you every time.
Both SIMs are always active for incoming calls, but 3G
capability is only active in one of the two.
Settings, Home & Back Buttons.
At the bottom of your Fairphone, there are three
buttons:
Settings button. Access the settings of the screen or app
you are currently viewing. For example, by pressing this
button when you are viewing the Home panel, you will
access the general System Settings.
Home button. Tap once to go back to the Home panel.
Press and hold to switch between active apps and swipe
right or left to close any of the apps.
Back button. Press to return to the previous screen.
Settings
On/off
button
Micro USB
connector
Volume
up/down
Front
Camera
Earpiece
Home Back
Headset
jack
THIS IS YOUR BATTERY.
SIM card slot 1
(Blue SIM adapter
for microSIM included)
SIM and SD
cards not
included
MicroSD slot
Battery
SIM card slot 2
(Adapter not included)
Fairphone
Back Cover
(open it here)
Rear
Camera
Flash
Speaker
Remove the battery
here before inserting
your SIM card(s)
On/off
button
Apps and
Notifications
(i.e. GPS)
Wi-Fi
Airplane
mode
Silent
Vibrate
Bluetooth Alarm
clock
Time
Battery charge
remaining
Signal strength of
SIM 1 and 2
R H+ 11:30

2524
Sounds.
Volume buttons. The volume buttons are located
on the left side of your phone. Their main purpose is to
adjust the audio levels for phone calls, music, etc. Press
up to increase the volume or down to decrease the
volume, activate vibration only or mute it .
Change your ringtone. Your Fairphone comes with a
selection of pre-set ringtones. To change your ringtone,
Go to your Home panel choose System Settings
and tap on Audio Proles. Next, tap , choose Voice
Call Ringtone and select a tune.
Use a song as a ringtone. If the song is not yet saved on
your phone, go to page 28 and follow the instructions for
adding les to your Music folder. Go to your Music Player
app and play the song you want as your ringtone.
Press the settings button and press Set as a
ringtone.
Wallpaper & Mood Background.
Change your wallpaper. If you would like to use a
picture as the wallpaper on your Home panel, just long
press in an empty spot and choose “Gallery” in the pop-up
screen. Then select your preferred picture.
Mood Background. The Mood Background is the default
background on your lock screen. It uses color to indicate
the amount of power left in your battery. To deactivate
the background on your lock screen, press the Settings
button on your Home panel , select Display
and uncheck Mood Background.
Languages.
Choose your system language. Go to your Home
panel , press Settings and choose System
Settings. Scroll to Personal where you will nd Language
& Input. Press Language and choose your language from
the list.

2726
Add & delete contacts.
Add contacts. Go to Apps > People. Press the
button on the bottom right to select where you want to
save the contact and then ll in all the contact details.
Delete contacts. Go to Apps > People. Press the settings
button and press Delete contact.
Import/export contacts. Go to Apps > People. Press the
settings button and select Import/Export. To import
contacts, press Copy contacts from > Select location. To
export contacts, press Copy contacts to > Select location.
Sync with email & calendar.
Cloud server. If you use a well-known cloud service,
the easiest option is to download their app. Once you’ve
done that, go to System Settings > Accounts > Add account
and select the name of your cloud service provider.
Work/school/private server. If you use a server from your
work, school or another private service, it usually works
with an Exchange Account. To set up your email, ask
your System Administrator for the relevant information.
Then go to System Settings > Accounts > Add account
> Exchange and ll in the information. If unsuccessful,
you’ll need to ask your System Administrator for help, as
every system works differently.
Peace of Mind widget.
The Peace of Mind widget is on your Home panel.
This widget lets you disconnect from the world and enjoy
a bit of silence. Tap on the widget to enter the app and
slide the bar up to determine how long you’d like to be left
alone. When this function is activated, you won’t receive
phone calls, mesages, emails or status updates. But you
can still access content oine.
Peace of Mind widget

2928
HELPFUL ADVICE.
Adding apps and content
to your phone.
Your Fairphone acts just like a USB storage device. You
don’t need to create any accounts or download programs
to add content to your Fairphone. Simply connect it to
your computer with your data cable, and drag and drop
your pictures, music, apps and more into the appropriate
folders (e.g. the folder called Music). To activate this
option you will need to conrm “Turn on USB Storage” as
shown in the images below. If you don’t see this image on
your screen, please check your pull-down menu
notications.
USB connect and disconnect
Apps and online services.
Besides the features specically designed for
Fairphone, we’ve tried to provide you with a very “clean”
operating system.
Purchase and download apps. You can visit the website of
a specic app to download the app on your phone. Some
apps are free and others must be purchased.
You can also download applications that function as app
markets: huge repositories of other apps. There are very
well-known repositories and alternative options, as well.
For more information, visit www.fairphone.com/support.
Battery-saving tips.
To save the life of your battery, disconnect from
any service that you are not using. An overview of these
services can be found in the Pull-down menu by tapping
. Bluetooth, wireless and location services (like GPS)
need a lot of power so you might want to disable them.
You may also consider decreasing the time your screen is
on. Select the Screen Timeout option, which can also be
found in the Pull-down menu.

3130
Back up your phone.
Cloud. You can use a variety of cloud services to
back up your phone. Most offer the possbility to save all
your data online and syncronize automatically.
SD Card. You can use the app Backup & Restore to backup
your data or apps on your SD card. This is especially
handy when you need to restore your factory settings.
First, use the app to Backup and Restore. Next, follow the
instructions to restore factory settings (below). Finally,
select Restore within the app to get all your data back.
Restore factory settings.
A smartphone is a complex thing. If you install lots
of apps, the system might become unstable or slow down.
You can restore factory settings to regain that “fresh out
of the box” feeling.
Restore factory settings. Go to System Settings >
Backup & Reset > Factory Data Reset. Carefully read the
information displayed on the screen. We recommend you
select the Erase Phone Storage option at the bottom of
the list. Press Reset Phone to continue. It will take a few
minutes to complete.
This process will erase ALL of the data on your
phone. Only the data on your SD card will be saved. We
recommend backing up your phone data before restoring
the factory settings (previous page).
Fairphone OS software updates.
When updates are available, you will see a message
in the notication bar under the pull-down menu. This
update will start only when you are connected to Wi-Fi.
You can nd additional information at
www.fairphone.com/support.

3332
SOME SERIOUS STUFF.
HEALTH AND SAFETY.
Electrical safety.
Please do not open or alter the original hardware of your
device. This might sound contradictory to our philosophy,
but we must warn you that if you open your device or try to
manipulate its original form, you may incur risks. This is
why the battery, and the battery alone, is easily accessible
by removing the metallic back cover.
Your Fairphone contains a lithium-ion battery. Do not use
this battery at temperatures above 55 degrees Celsius.
You can nd out more by reading the label on the battery
itself.
Battery performance decreases over time. If you need
to replace the battery, because its performance has
decreased, be sure it is identical to the type originally
included with your Fairphone. If you need help nding the
right battery, visit our website. Please dispose of your
batteries properly using the services available in your
area (not in your regular trash).
Only charge your device using the type of data cable
or charger explained in this guide (output 5V, 1A, USB
2.0). If you ordered a charger directly from our website,
it is produced by our supplier Salcomp and meets the
recommended specications and security requirements.
You can also buy a charger in most electronics shops.
We recommend charging your phone with a shorter
cable, near a convenient power outlet, in an environment
between 0 and 45 degrees Celsius.
Hearing precautions.
Your Fairphone is capable of operating at high
volumes. To prevent hearing damage, listen or
talk at lower volumes whenever possible, and limit your
exposure to the highest volume range.

3534
SAR (Specic Absorption Rate).
The current information about exposure to radio-
frequency electromagnetic elds and their absorption can
be contradictory and confusing. Consumers are exposed
to these elds from a range of household devices,
including mobile phones.
At the moment, no direct correlation has been found
between exposure to radio-frequency electromagnetic
elds and consumer health. However, the lack of long-
term studies warrants further research into potential
links between mobile phone use and cancer risks. The
World Health Organization (WHO) has several studies in
progress.
You can learn more at
http://who.int/mediacentre/factsheets/fs193/en.
The best way to avoid exposure to radio-frequency
electromagnetic elds is to use a hands-free headset.
SAR is measured in lab facilities.
The SAR measured with our beloved Fairphone can be
found at www.fairphone.com/support.
Regulations.
Protecting you & the environment.
RoHS. This is directive 2002/95/EC on the restriction of
the use of certain hazardous substances in electrical
and electronic equipment. It was adopted in February
2003 by the European Union and restricts the use of six
hazardous materials in the manufacture of various types
of electronic and electrical equipment. These materials
are: lead, mercury and cadmium, hexavalent chromium,
polybrominated bipheyls (PBB) and polybrominated
diphenyl ethers (PBDE) (ame retardants) in Electrical and
Electronic Equipment (EEE). In June of 2011 the European
Union Parliament and Council passed Directive 2011/65/
EU. Our products are tested to comply with this directive.
REACH. Registration, Evaluation, Authorization and
Restriction of Chemicals is a European Union regulation
from 2006. It controls the use of chemicals in the
production of devices and the impacts that they have
on human health and the environment. Our products are
tested to comply with this regulation and suppliers need
to deliver documentation about the substances used in
their products.

3736
The CE logo on your Fairphone means that it complies
with these 3 European directives:
1) Radio and Telecommunication Terminal Equipment
Directive (R&TTE: 1999/5/EC):
This denes the rules for putting phones on the market
and into service. It ensures that the communication
frequencies used by our phone follow the unied
European standards.
2) Electromagnetic Compatibility Directive
(2004/108/EC):
This limits a device’s electromagnetic emissions and
guarantees that disturbances and interference between
devices are kept to a minimum so that you can use several
devices (computer, phone, TV) simultaneously.
3) Low Voltage Directive (2006/95/EC):
This ensures the electrical safety of your charger.
WEEE stands for Waste from Electrical and Electronic
Equipment. WEEE is an EU directive that aims to reduce
the impact of this type of waste and optimize its disposal,
collection, reuse, recycling and recovery in line with strict
environmental and health standards.
At Fairphone this means that we’ve registered with the
respective authorities, enrolled in take-back schemes
and paid a fee for every Fairphone that we introduce into
the market. This enables collection and treatment of
electronic scrap by public waste disposal authorities.
Are you wondering what to do with your mobile phones
that you don’t use anymore? You can give them a second
life! Check out www.fairphone.com/support to see how
you can donate phones to Fairphone and learn about the
world of secondhand use and recycling.
We hope you enjoy your Fairphone until the end of its
usable life. But when it’s time to dispose of your phone,
please follow the options outlined by WEEE, or nd more
information on our website.

3938
YOUR RIGHTS.
We get it. It’s a hassle to read all those lengthy documents
on warranties and return, so we made a short summary of
your rights as a consumer and things we think you should
know.
Licenses (software).
The software developed by Kwamecorp specically for
this phone is released under a standard open-source
GPL license. The phone also includes software from
third parties. They have very long and tedious license
agreements (end-user license agreements) about what
you are allowed to do with their software, which usually
isn’t relevant for regular users.
If you are worried or interested in what you can and can’t
do with this software, you should denitely read the entire
document. Please go to the About menu in your System
Settings and choose Legal Information, or visit
www.fairphone.com/support.
If you disagree with any of these licenses, you’ll need to
return your phone, which you can do within 14 days.
If you’d like to return your Fairphone. If you change your
mind about your purchase, you can return your Fairphone
for refund within 14 calendar days of receiving it, without
giving any reason. Please note that you will have to bear
the costs for sending it back. You will be liable for the
diminished value of the Fairphone resulting from you
handling it in another manner than what is necessary to
establish its nature, characteristics and functioning (in
order to understand this, think about how you would test
a phone in a shop before buying it). In case of damages,
we will refund the value of the Fairphone less the value of
the damage.
If your Fairphone needs repairs. If there is something
wrong with your Fairphone, please notify us immediately
at fairphone.com/support. If you continue to use it,
you run the risk that additional damage will occur
(like accidental drops) and it will become dicult or
impossible to verify the cause of the initial defect
(manufacturing defect or improper handling). The law
also acknowledges this and gives you a maximum period
of two months to notifying us after you discovered a
defect.