Feider Machines FHNV2000 User guide
ORIGINAL INSTRUCTIONS
STEAM CLEANER
INSTRUCTION MANUAL
FHNV2000
BUILDER SAS
ZI – 32, rue Aristide Bergès, 31270 Cugnaux, France
Please read the instruction carefully and retain for future use.
Made in P.R.C. 2021
ORIGINAL INSTRUCTIONS
1. SAFETY WARNINGS
Before using this device, please read this manual
carefully and keep it for future use. If you pass this
device on to someone else, pass this manual as well.
-Appliances can be used by persons with reduced
physical, sensory or mental capabilities or lack of
experience and knowledge if they have been given
supervision or instruction concerning use of the
appliance in a safe way and if they understand the
hazards involved. Children shall not play with the
appliance.
-The appliance shall not be left unattended while it is
connected to the supply mains. Keep children and
pets away from the device during use.
-The filling aperture shall not be opened during use.
Follow the instructions given in this manual for the safe
filling of the water tank.
-The appliance is not to be used if it has been dropped,
if there are visible signs of damage or if it is leaking
-Keep the appliance out of reach of children when it is
energized or cooling down
-The liquid or steam must not be directed towards
equipment containing electrical components, such as
the interior of ovens.
ORIGINAL INSTRUCTIONS
-Caution! Danger of scalding
-The appliance must be unplugged after use and
before maintenance by the user.
-The plug must be removed from the socket-outlet
before cleaning or maintaining the device.
-If the supply cord is damaged, it must be replaced by
the manufacturer, its service agent or similarly
qualified persons in order to avoid a hazard
-CAUTION: Make sure the device is turned off before
removing the accessory.
-The device must not be submerged in water.
-Refer to CLEANING AND MAINTENANCE section for
cleaning and descaling instructions.
-This appliance is designed for indoor use only.
-Fill the device only with water.
-Inspect the unit regularly for signs of damage. Do not
use a damaged device. Do not try to repair the device
yourself. The repair must only be made by the
manufacturer, its after-sales service or persons of
similar qualification in order to avoid a danger.
-Remove all packing materials before using the
appliance. Keep packaging materials out of the reach
of children, as these materials can be dangerous.
ORIGINAL INSTRUCTIONS
-Check that the supply voltage indicated on the
nameplate corresponds to the voltage of your home.
-Do not expose the device to heat. Do not place the
device near heat sources such as a stove or heater.
-Attention! Always use shoes when using the steam
mop! The floor becomes hot when using the appliance.
-Do not direct steam at people, animals, electrical
appliances or electrical outlets.
-Do not remove or fill the water tank while the steam
mop is on.
-Please refer to the instructions in this manual for the
type and amount of fluid to use.
-Surfaces are likely to be hot during use.
-Do not spray to any aim in same position for more than
5 sec.
-Do not put heavy weight on power cord.
-Do not touch directly the steam.
-Do not drain the appliance when it is connected to
water mains.
-Do not use the appliance when there is no water in
water tank. Always fill the tank before use the tool.
-Use the appliance in a ventilated room
-Always put the children lock when the appliance is not
used.
ORIGINAL INSTRUCTIONS
-Let the appliance cool before change, replace or
remove any parts.
-Do not spray the steam to clean glass in the same
position more than 2 seconds.
-Do not clean window if temperature is lower than 0 ℃.
-Revolve the safety valve before power on or hot water
will pour out
-During production, each appliance is tested to ensure
the quality of the finished product. It is therefore
possible that there is water residue inside the device.
ORIGINAL INSTRUCTIONS
2. DESCRIPTION
Appliance
01: Steam gun
06: Boiler/Safety cap
02: Carrying handle
07: Back cord wrap
03: Steam hose
08: Light on/off switch
04: Indicator light
09: Power cord
05: Back cover
10: Wheel
ORIGINAL INSTRUCTIONS
3. Accessories
Cord rewinder×1
Measuring cup×1
Extension tube×3
Ironing brush×1
Glass brush×1
Big nozzle×1
Floor brush×1
Carpet glider×1
Round brush
（Stainless）
Round brush（Nylon）
Towel of floor brush×1
Ironing towel×1
clothes hanger Hose and wallpaper
stripper
ORIGINAL INSTRUCTIONS
Steam Gun
4. Operation
1: Place steam cleaner on a flat, level surface.
2: Open the safety cap. Use the measuring cup to fill water into the boiler. Close the boiler with the
safety cap.
3: See the below table to determine the amount of water you need to steam up.
No.
Name
Function
1
Steam nozzle
Output of steam
2
Accessory
lock
Connected with accessories.
Remove the accessories when
pressed down
3
Adjust button
Adjust the steam amount
4
Steam lock
Steam off / Steam auto come out
5
Steam button
Control the steam states
Amount of water
Duration of steam
500ml
Approximately 15 minutes
1000ml
Approximately 30 minutes
1500ml
Approximately 45 minutes
2000ml
Approximately 55 minutes
ORIGINAL INSTRUCTIONS
Fill the boiler with at least 500ml of water. In order to get dry steam, fill the boiler to the maximum
(2000 ml). Overfill water will bring water in the steam.
NOTE: Only use clean water
Note: we recommend using gloves to protect you from any scald.
4: Be sure that the boiler has been filled and that all desired accessories are connected before
following steps.
5: Plug the power cord into an electrical outlet.
6: Turn the power on. The power on/off will immediately illuminate, indicating that the boiler is
heating.
7: The water in the boiler will be ready for steam cleaning within 8 to 10 minutes (depending on how
much water is in the boiler).
8: If green light show at the first time, means steam is ready. Point the any accessory towards the
surface your desire to steam.
Hold on the steam gun by hand and move the steam button ahead. Steam will come out directly.
If you need automatic steam without hand, just turn the steam lock to the right side when in using.
There will be some water first. Do not use to clean carpet, ironing cloth etc. Spray to some
container. It will be normal in 2-3 seconds.
You can adjust the steam amount with the steam knob situated on the gun, accordingly to actually
situation.
For a long time of using, push the button and you turn the steam lock to the right side ; the
steam will come out automatically for a continuous time. To stop, turn the steam lock to the left side.
Note: Temperature can reach 108 degrees
ORIGINAL INSTRUCTIONS
When it misses water in the boiler, a red light will show. You can still use the appliance but less
steam will come out. To fill the boiler, follow the steps as described above.
5. Storage
When you have finished your steaming tasks, follow the steps listed below:
1: Please turn the power off and unplug.
2: Press and hold steam button to release all remaining steam.
3: Allow unit to completely cool (at least 30 minutes)
4: Remove all accessories from unit.
5: Remove the boiler safety cap.
6: Drain any remaining water from the boiler. This will help to minimize mineral build-up and prevent
over-filling during your next use. Replace the boiler safety cap.
7: Store steam cleaner and accessories in a cool, dry location.
You can install the cable support on the back of unit and wind the cord on it.
6. Descaling
1: keep the steam cleaner power off.
2: Using the measuring cup, make a mixture of 250ml vinegar and 250ml of water.
3: Slowly pour the water-vinegar solution into the boiler.
4: Allow to stand for 40 minutes.
5: Drain the water-vinegar solution from the boiler.
6: Refill the fresh water to the boiler, drain, and repeat until vinegar odor disappears.
ORIGINAL INSTRUCTIONS
7. Instruction using for accessories
1) Extension tube
Mount the extension tube to use the steam cleaner to clean the floor, high windows or inaccessible
areas. Place the open end of tube on the steam gun until the steam gun release button clicks in the
place. Use one or two extension tube as necessary. To remove the extension, press the release
button and pull the tubes apart with a downward motion.
2) Big nozzle
This nozzle makes it perform a deep cleaning and easily reach places such as corners, junctions or
bathrooms. Simply push the nozzle firmly and adjust the gun directly.
3) Round brush
Round nylon and metal brushes are inserted firmly into big nozzle. You can even eliminate stubborn
dirt from blinds, radiators, etc. Use the small metal brush. The nylon brush is suitable for heavier
stains on less sensitive materials such as stainless steel. To remove it, you just have to push it
down and remove it directly.
4) Ironing brush
To iron a chair, sofa, bed, etc. Place the white ironing towel on ironing brush and connect with the
steam gun.
In addition, you can adjust the extension tube and the clothes hanger in the middle of unit hole. You
ORIGINAL INSTRUCTIONS
can put the clothes on it directly.
We suggest you using a small amount of steam when using this function.
5) Window brush
For cleaning windows, mirrors, tiles or objects with a smooth surface. Install the glass brush on the
ironing brush. The window brush latches must be inserted into the holes in the ironing brush. Then
push the brush to lock it in place.
If temperature is lower than 0 ℃, please do not use this product to clean glass
Do not placed in the same position more than 2 seconds
6) Floor brush
It is recommended to sweep or vacuum hard floors before mopping.
Connect the nozzle on the floor brush to the end of extension tube. Make sure that the nozzle fits
properly in place. The floor brush is ideal for cleaning washable walls and floor coverings. It can be
used with or without the mop. Press on the inside of the handle, open the latches to attach the mop.
As for towel, please first fold in half and then clamp in the brush directly.
ORIGINAL INSTRUCTIONS
Add the carpet pad if you need to clean carpets. To install the pad, place it on the mop and then
place the pad on it. Place the brush in the pad then open the latches. Place the mop in the latches
then close them.
7) Wallpaper stripper
Connect the stripper and steam gun with a pipe provided, make sure both ends fitted properly in
place.
8. Technical data:
Voltage and frequency: 220-240V~, 50-60Hz,
Power: 2000W
Capacity: max 2000ml
Degree of protection: IPX4
ORIGINAL INSTRUCTIONS
9. Troubleshooting
Problem
Cause
Solution
Unit fails to heat up
Unit is not plugged in
Plug power cord into electrical
outlet
Unit is not open power switch
Open the power switch
Boiler or fuse or temperature
controller is broken
Ask professional service for
help
Excessive amount of
water in steam NOTE:
It is normal for steam
contain some amount
of water
Water condensation in the steam
hose
Pour for some minutes and
will dry quicker
Boiler has been overfilled
Always using measuring cup
to fill water with correct
amount.
Unit has not heated up for full
operation temperature
Wait long time about 10
minutes when steam is ready
Steam output is weak
or intermittent
Short of water in boiler
Fill water into boiler. Or may
mineral has block the steam
nozzle, use thin wire to pass
through
Mineral build-up in unit
Refer to section for cleaning
procedure
Green light not on
Check if water in the boiler and the
power switch is on
It may not influence using.
Red light not on
Only show for a very short time
It is not influence using; no
steam means any water in the
boiler.
Safety cap cannot be
opened
Steam still exist in the boiler
Waiting for 20 minutes more
Dot in the mid of safety cap still
highlight
Refer to section for opening
safety cap
ORIGINAL INSTRUCTIONS
Electrical products should not be discarded with household products. According to the
European Directive 2012/19/EU on waste electrical and electronic equipment and its
implementation into national law, electrical products used must be collected separately
and disposed of at collection points provided for this purpose. Talk with your local
authorities or dealer for advice on recycling.
Philippe MARIE / PDG
10. DISPOSAL
11. EC Declaration of conformity
EC Declaration of conformity
BUILDER SAS
32, rue Aristide Bergès - ZI 31270 Cugnaux – France
Declares that the machine indicated below:
Designation: Steam cleaner
Model: FHNV2000
Serial number: 20210442722-20210443721
Is in conformity with the European Directives:
LVD Directive 2014/35/EU
EMC Directive 2014/30/EU
ROHS Directive: (EU) 2015/863 amending 2011/65/EU
This product is also in conformity with the following standards:
EN 60335-1: 2012+A11:2014+A13:2017
EN 60335-2-54: 2008+A11:2012+A1:2015
EN 62233:2008
EN 55014-1:2017 EN 55014-2:2015
EN61000-3-2:2014 EN 61000-3-3:2013
Cugnaux, le 23/02/2021
WARRANTY
The manufacturer guarantees the product against defects in material and workmanship for a period of 2
years from the date of the original purchase. The warranty only applies if the product is for household use.
The warranty does not cover breakdowns due to normal wear and tear.
The manufacturer agrees to replace parts identied as defective by the designated distributor. The
manufacturer does not accept responsibility for the replacement of the machine, in whole or in part , and/or
ensuing damage.
The warranty does not cover breakdowns due to:
• insucient maintenance.
• abnormal assembly, adjustment or operations of the product.
• parts subject to normal wear and tear.
The warranty does not extend to:
• shipping and packaging costs.
• using the tool for a purpose other than that for which it was designed.
• the use and maintenance of the machine done in a manner not described in the user manual.
Due to our policy of continuous product improvement, we reserve the right to alter or change specications
without notice. Consequently, the product may be dierent from the information contained therein, but a
modication will be undertaken without notice if it is recognized as an improvement of the preceding
characteristic.
READ THE MANUAL CAREFULLY BEFORE USING THE MACHINE.
When ordering spare parts, please indicate the part number or code, you can nd this in the spare parts list
in this manual. Keep the purchase receipt; without it, the warranty is invalid. To help you with your product,
we invite you to contact us by phone or via our website:
• +33 (0)9.70.75.30.30
• https://services.swap-europe.com/contact
You must create a "ticket" via the web platform.
• Register or create your account.
• Indicate the reference of the tool.
• Choose the subject of your request.
• Describe your problem.
• Attach these les: invoice or sales receipt, photo
of the identication plate (serial number), photo
of the part you need (for example: pins on the
transformer plug which are broken).
12. WARRANTY
WHAT TO DO IF MY MACHINE BREAKS DOWN?
If you bought your product in a store:
a) Empty the fuel tank.
b) Make sure that your machine is complete with all accessories supplied, and clean! If this is not the case,
the repairer will refuse the machine.
Go to the store with the complete machine and with the receipt or invoice.
If you bought your product on a website:
a) Empty the fuel tank.
b) Make sure that your machine is complete with all accessories supplied, and clean! If this is not the case,
the repairer will refuse the machine.
c) Create a SWAP-Europe service ticket on the site: https://services.swap-europe.com When making the
request on SWAP-Europe, you must attach the invoice and the photo of the nameplate (serial number).
d) Contact the repair station to make sure it is available before dropping o the machine.
Go to the repair station with the complete machine packed, accompanied by the purchase invoice and the
station support sheet downloadable after the service request is completed on the SWAP-Europe site
For machines with engine failure from manufacturers BRIGGS & STRATTON, HONDA and RATO, please
refer to the following instructions.
Repairs will be done by approved engine manufacturers of these manufacturers, see their site:
• http://www.briggsandstratton.com/eu/fr
• http://www.honda-engines-eu.com/fr/service-network-page;jsessionid=5EE8456CF39CD572AA2AEEDFD
290CDAE
• https://www.rato-europe.com/it/service-network
Please keep your original packaging to allow for after-sales service returns or pack your machine
with a similar cardboard box of the same dimensions.
For any question concerning our after-sales service you can make a request on our website https://
services.swap-europe.com
Our hotline remains available at +33 (9) 70 75 30 30.
13. PRODUCT FAILURE
THE WARRANTY DOES NOT COVER:
• Start-up and setting up of the product.
• Damage resulting from normal wear and tear of the product.
• Damage resulting from improper use of the product.
• Damage resulting from assembly or start-up not in accordance with the user manual.
• Breakdowns related to carburetion beyond 90 days and fouling of carburetors.
• Periodic and standard maintenance events.
• Actions of modication and dismantling that directly void the warranty.
• Products whose original authentication marking (brand, serial number) has been degraded, altered or
withdrawn.
• Replacement of consumables.
• The use of non-original parts.
• Breakage of parts following impacts or projections.
• Accessories breakdowns.
• Defects and their consequences linked to any external cause.
• Loss of components and loss due to insucient screwing.
• Cutting components and any damage related to the loosening of parts.
• Overload or overheating.
• Poor power supply quality: faulty voltage, voltage error, etc.
• Damages resulting from the deprivation of enjoyment of the product during the time necessary for repairs
and more generally the costs related to the immobilization of the product.
• The costs of a second opinion established by a third party following an estimate by a SWAP-Europe repair
station
• The use of a product which would show a defect or a breakage which was not the subject of an immediate
report and/or repair with the services of SWAP-Europe.
• Deterioration linked to transport and storage*.
• Launchers beyond 90 days.
• Oil, petrol, grease.
• Damages related to the use of non-compliant fuels or lubricants.
* In accordance with transport legislation, damage related to transport must be declared to carriers within 48
hours maximum after observation by registered letter with acknowledgement of receipt.
This document is a supplement to your notice, a non-exhaustive list.
Attention: all orders must be checked in the presence of the delivery person. In case of refusal by the
delivery person, it you must simply refuse the delivery and notify your refusal.
Reminder: the reserves do not exclude the notication by registered letter with acknowledgement within 72
hours.
Information:
Thermal devices must be wintered each season (service available on the SWAP-Europe site). Batteries must
be charged before being stored.
14. WARRANTY EXCLUSIONS
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