Vax SteamFresh REACH User manual

SteamFresh
REACH
OUR MOST ADVANCED
STEAM CLEANER.
S86-SFR-FI
LET’S GET STARTED.

Let’s talk safety
Basic
safety
precautions
Don’ts
Do’s
This steam cleaner is intended for household use only and
NOT for commercial or industrial use.
• Only use the steamer indoors and keep the area you’re
cleaning well lit.
• Keep ngers, hair and loose clothing away from moving parts
and openings whilst using the steamer.
• This appliance can be used by persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision
or instruction concerning use of the appliance in a safe
way and understand the hazards involved.
• Don’t touch any hot areas/accessories on the steamer.
It’s normal for the steamer and accessories to heat up during
use, always turn o and allow them to cool down before
handling or changing.
• Don’t use on windows with extreme outside temperatures
to avoid stressing the glass surface. Excessive temperature
dierences between the glass window and the steam can
break the window.
• Don’t leave the steamer plugged in when unattended.
• Don’t use the steamer if it has been dropped, damaged,
immersed in water or left outdoors.
• Don’t run over the power cord or use steamer if the power cord
or plug is damaged. Please contact our Customer Care Line.
• Always stand the steamer using the wall bracket or securely
against a wall/xed structure, alternatively lie at on the oor
in a suitable location so it does not become a trip hazard
or can be stepped on.
• Always ll the twin tank with water/Vax detergent only as per the
instructions in this user guide, never add perfume, stain remover
or products containing alcohol.
• Always vacuum your carpets thoroughly and make sure
hard oor areas are free from grit and debris before using
the steamer.
• Always unplug the steamer before carrying out any maintenance.

• Children shall not play with the appliance. Cleaning and user maintenance
shall not be made by children without supervision.
• Please refer to oor/surface manufacture’s care recommendations before
use, and test your ooring/carpet/rugs/surfaces by running the steamer over
a small hidden area. If no pile distortion or damage occurs continue cleaning.
Not suitable for use on wax polished oors or furniture, acrylic surfaces
and synthetics, velvet or steam/water sensitive materials.
• This steamer should not be used to clean electrical appliances such
as microwaves, televisions, electrical heating systems… etc.
• Only Vax recommended accessories and detergent should be used
with the steamer.
• Don’t handle the plug or use the steamer with wet hands.
• Don’t pull or carry the steamer by the power cord. Don’t use the power cord
as a handle, pull the power cord around corners and sharp edges or close a
door over the power cord. Don’t unplug steamer by pulling on the power cord.
• Don’t attempt to remove blockages with sharp objects as this may cause
damage to the steamer, remove blockages only as instructed in this guide.
• Don’t aim the steamer at people, animals, plants or electrical
components such as interior of ovens or wires. Never touch the
steam jet or accessories (there is a risk of scalding).
• Don’t use the steamer with incorrect voltage as this may result in damage
or injury to the user. The correct voltage is listed on the rating label.
• Always stand the steamer using the wall bracket or securely
against a wall/xed structure, alternatively lie at on the oor
in a suitable location so it does not become a trip hazard
or can be stepped on.
• Always ll the twin tank with water/Vax detergent only as per the
instructions in this user guide, never add perfume, stain remover
or products containing alcohol.
• Always vacuum your carpets thoroughly and make sure
hard oor areas are free from grit and debris before using
the steamer.
• Always unplug the steamer before carrying out any maintenance.
• Always replace the fuse in the plug with a 13amp fuse. Always protect the
power cord from heated surfaces or near open ames.
• Use only CE approved 13amp extension cords, non-approved extension cords
may overheat. Care should be taken to arrange the extension cord as it could
be a trip hazard.
• Always carry the steamer by the handle.
• Store the steamer in a cool, dry area. Before storing the steamer please
ensure the twin tank is thoroughly clean and dry.
PLEASE KEEP INSTRUCTIONS FOR FURTHER USE AND USE ONLY
AS INSTRUCTED IN THIS GUIDE.

We’re here if you need us.
http://support.vax.co.uk/ or call:
0330 026 8455
Calls are charged at the local rate. Please make a note of the serial number and model number of the
Steam Fresh Combi before calling.
Thank you for buying this Steam Fresh Reach
Taking care of your sealed hard oors and surfaces
The Steam Fresh Reach is designed to make the regular cleaning of your home as eective
and ecient as possible. This user guide will help you get the most out of your machine.
Maintaining your home with the Steam Fresh Reach will ensure it is kept looking beautiful,
smell fresh and is hygienically clean.
Taking care of your Steam Fresh Reach
Also inside this guide are instructions on maintaining your new machine, so that
it is always ready to tackle your home when you are.

Contents
Let’s talk safety
Getting to know your machine
Getting started
Using your machine
Taking care of your machine
What to do if it goes wrong
Notes
Steam Fresh Reach
Included with
your machine
Detail Nozzle
Scraper Nozzle
Small Brush
Upholstery Cloth
Upholstery/Window
/Shower Tool
Grout Brush
Metal Brush
Vax Steam Detergent
2x Microbre Pad
Carpet Glider
Tool Storage Bag
Concentration Tool
Large Brush

Getting to know your machine
Name Steam Fresh Reach
Voltage 220-240V
Wattage 1600W
Cord length 8m
Weight 3.7kg
Technical Specication
Subject to technical change without notice.
Handle
Power ON/OFF switch
Handheld
Steam reach wand
release pedal
Steam burst button
Quick release cord
hooks – Lower cord
hook does not rotate)
Twin tank release button
Control panel
Handheld release buttons
Floorhead
Steam burst nozzle
Steam reach wand
Nano head
Water tank
Detergent tank

Grip the steam reach
wand. Push the steam
reach wand down into
the oorhead until
it clicks into place.
Grip the steam reach
wand. Push the handheld
down onto the steam
reach wand until it clicks
into place.
The steamer is not free standing and must always be
stood either in the wall bracket or safely and securely
against a wall or xed structure when not in use.
Assembling the steamer
Getting started
BEFORE YOU BEGIN
CAUTION: The steamer and accessories get very hot during use, always allow them to cool down before handling, or
changing to handheld or steam wand mode. Always switch o and unplug the steamer when assembling. Always switch
o the steamer before emptying the twin tank or changing the cloths/accessories.
CAUTION:This steamer is not free standing, always stand using the wall bracket or securely against a wall/xed
structure, alternatively lie the steamer at on the oor in a suitable location so it does not become a trip hazard or can be
stepped on.
IMPORTANT: Please refer to oor/surface manufacturer’s care recommendations before use and test the steamer on a
hidden area to begin with. Test for colour fastness in a small hidden area of upholstery/fabric to check for colour removal
before use. When using the steamer, basic safety precautions should always be observed. Don’t aim the steamer at
people, animals, plants, and electrical components or wires. Never touch the steam jet or oorhead from a short distance
(there is a risk of scalding). The steamer is equipped with a thermostat and a thermal cut-out. If for any reason the
steamer overheats it will switch o. If this happens switch o and unplug the steamer, allow to cool for a least 2 to 4
hours and re-try.
The wall bracket can be xed against
the wall by either adhesive strips or screw
Fixing the wall bracket

Getting started
Using your machine
Fully assemble the unit and
position it against the wall
where it will be stored.
Stand the unit close and
upright against the wall.
Firmly press the handheld and wall
storage clip to x the wall storage clip
to the wall in the correct place.
Fully assemble the unit
and position it against
the wall where it will
be stored.
Attach the wall
bracket to the handle.
Remove the adhesive cover.
Using one of the supplied screws,
screw the wall bracket to the wall
using the top screw hole.
Carefully remove
the unit from
the wall bracket
and use the other
screw to secure
the wall bracket
to the wall.
Fixing the wall bracket with adhesive strip
Fixing the wall bracket with screws
Attach the wall bracket
to the handle.

Getting started
Using your machine
Press the twin tank
release button down,
grip the twin tank
and pull to remove.
Fill the detergent tank
up to the ll line with
water and top up with
detergent replace the cap
and push rmly to close.
Grip the twin tank and
pull the tab on the water
tank cap to open.
Before replacing the twin
tank make sure the hard
water lter is in place.
Fill the water tank with
water. Replace the cap
and push rmly to close.
Line up the lip on the base
of twin tank with the main
body. Push in a hinge like
manner to click into place.
Grip the twin tank and pull
the tab on the detergent tank
cap to open.
Important : If the twin
tank is not tted correctly
there will be a reduction
in the amount of steam/
detergent produced.
Filling the twin tank
IMPORTANT: Always test on an inconspicuous area of ooring rst before using detergent. Don’t over ll the clean twin
tanks or exceed the maximum amount required. Don’t use the steamer without water in the water tank. Always top up
with water in good time.
CAUTION:This steamer is not free standing, when lling or carrying out any maintenance always stand securely against
a wall/xed structure or lie the steamer at on the oor in a suitable location so it does not become a trip hazard or can
be stepped on.

Using your machine
Using your machine
IMPORTANT: Never use the steam oor steamer without a microbre cleaning pad attached to the oorhead.
Never leave the oor steamer in one spot for an extended period of time or with a damp or wet microbre pad attached
as this may damage the oor surface.
CAUTION:This steamer is not free standing, always stand using the wall bracket or securely against a wall/xed
structure alternatively, lie the steamer at on the oor in a suitable location so it does not become a trip hazard or can
be stepped on.
When the steamer is switched on the control panel will automatically set to max steam (no detergent).
Place the microbre
pad on the oor white
side facing up. Place the
oor head onto microbre
pad making sure the
microbre pad covers
the entire oorhead.
Press the button in the
centre of the control
panel to select steam
and detergent setting.
The light will illuminate
at the desired setting:
Max steam
Low steam
Max steam + detergent
Low steam + detergent
Plug the steamer into
mains power supply and
slide the On/O switch
to “On”.
Pull handle
backwards to recline.
The orange light will
illuminate to indicate
power on.
To produce steam
squeeze the trigger
in short bursts.
Don’t hold the trigger
continuously to prevent
over wetting oors.
The green light will
illuminate to indicate
the steamer is ready
to use. The steamer
will automatically set to
Max steam (no detergent).
Move the steamer slowly
forwards and backwards
across the oor paying
particular attention
to high trac areas.
Squeeze/release trigger
to release steam
as required.
Using the oor steamer
TIP

Using your machine
Using your machine
CAUTION:The steamer and accessories get very hot during use, always allow them to cool down before handling.
Place foot on outer
oorhead and lift
steamer to release
the nano head.
For more concentrated steam use the steam boost.
For best results use Max steam + detergent setting.
Press the steam burst button on the oorhead
to activate. Squeeze the trigger to release steam.
Press the steam boost button to switch o.
For more concentrated steam use the steam boost.
For best results use max steam + detergent setting.
Press the steam boost button on the oorhead
to activate. Squeeze the trigger to release steam.
Press the steam burst button to switch o.
After cleaning, switch o and unplug the steamer.
Allow the steamer to cool down. Hold the corner
of the microbre pad down with your foot and lift
steamer to peel away.
To produce steam squeeze
the trigger in short bursts.
Don’t hold the trigger
continuously to prevent over
wetting oors.
Move the steamer forwards and
backwards across the oor, getting
into corners and awkward places.
Re-t the nano head
by lining up with
oorhead and pushing
rmly into place.
Using the oor steamer with the Nano Head
TIP
For best cleaning results
on stubborn stains in
awkward places use the
nano head on
the Max steam
detergent setting.

Using your machine
Using your machine
IMPORTANT: When using on carpets, always make sure the microbre cleaning pad covers the oorhead entirely
before using the carpet glider. Only use the carpet glider when refreshing carpets.
Never leave the oor steamer in one spot for extended period of time or with a damp or wet pad attached
as this may damage the oor surface.
Place the microbre
pad on the oor white
side facing up.
Place steamer onto
pad making sure the
entire pad covers
the oorhead.
Pull handle backwards
to recline.
When releasing the carpet
glider, ensure the steam
trigger is fully released
rst. To release the carpet
glider, place your foot on
the clip and press down.
Lift steamer out of the
glider to remove.
With microbre pad
attached, slide the
oorhead into the carpet
glider, then push the
back of the oorhead
downwards into the clip
to secure. The carpet
glider should only be used
when refreshing carpets.
To produce steam squeeze
the trigger in short bursts.
To prevent over wetting
carpets avoid holding the
trigger continuously.
Plug the steamer into
mains and slide the
On/O switch to “On”.
The green light will
illuminate when it is ready
to use. The steamer will
automatically set to Max
steam (no detergent).
Move the steamer slowly
backwards and forwards
across the carpet.
To refresh your carpets
press the button on the
control panel to select
Steam only LOW.
Do not use detergent
when refreshing carpets.
Refreshing carpets
After refreshing carpets, switch o and unplug the
steamer. Allow the steamer to cool down. Hold the
corner of the microbre pad down with your foot
and lift steamer to peel away.

Using your machine
Using your machine
CAUTION:Always switch o the steamer and allow steamer to cool before attaching/detaching the steam wand,
oorhead, accessories and twin tank. Always stand steamer securely against a wall/xed structure or lie the steamer
at on the oor in a suitable location so it does not become a trip hazard or can be stepped on. When using the steam
reach wand do not aim towards electrical components such as light ttings, sockets and wiring.
IMPORTANT: Always check the accessories are clean and free from debris, don’t use if damaged, broken or worn.
Using the steam fresh reach wand
Press the steam wand
release pedal and pull
the steam wand and
handheld out of
the oorhead.
Use the arrows to align
the concentration nozzle
to the end of the steam
wand. Push the
concentration tool onto the
steam wand and
twist clockwise to lock
into position.
Plug the steamer into
mains and slide the
On/O switch to on.
The green light will
illuminate when it is ready
to use. The steamer will
automatically set to Max
steam (no detergent).
2. ROTATE
1. PUSH
Press the centre pad
on the control panel
to select preferred
setting steam/detergent.
To produce steam squeeze
the trigger in short bursts.
Don’t hold the trigger
continuously to prevent
over wetting.
The Steam Reach wand can be used at dierent
heights for hard to reach places.
TIP
To improve your comfort,
use the additional
handgrip on the handheld
to support the unit and
help you clean
dicult to
reach areas.

Using your machine
Using your machine
Standing behind the
unit, press the handheld
release buttons and
carefully release the
handheld from the
steam wand.
Place the steam wand
safely and securely
to one side against
a wall or xed structure.
Push the concentration
tool onto the handheld
and twist clockwise
to lock into position.
Plug into mains and
slide the On/O switch
to on. The green light will
illuminate when it is ready
to use. The steamer will
automatically set to Max
steam (no detergent).
2. ROTATE
1. PUSH
CAUTION:Always switch o the steamer and allow to cool before attaching/detaching the steam wand, oorhead,
accessories and twin tank. Always stand securely against a wall/xed structure or lie the steamer at on the oor.
When using the steam reach wand do not aim towards electrical components such as light ttings, sockets and wiring.
IMPORTANT: Always check the tools are clean and free from debris, don’t use if damaged, broken or worn.
Using the steam fresh reach handheld
Press the button
on the control panel
to select preferred
setting steam/detergent.
To produce steam
squeeze the trigger
in short bursts.
Don’t hold the
trigger continuously
to prevent over wetting.
To re-attach the handheld to
the reach wand, grip the top
of the steam wand, remove
the concentration tool and line
up handheld with steam wand
and push down rmly until
handheld clicks into place.
TIP
To improve your comfort,
use the additional
handgrip on the handheld
to support the unit and
help you clean
dicult to
reach areas.

Using your machine
Using your machine
CAUTION:Always switch o the steamer before attaching/detaching the steam wand, oorhead, accessories and
twin tank. Always stand steamer securely against a wall/xed structure or lie the steamer at on the oor. The steamer
and accessories get very hot during use, always allow them to cool down before handling. Taps should be turned
o when steaming around them. Don’t steam clean ovens, oven surfaces or grills when hot, allow to cool to room
temperature rst.
IMPORTANT: Always check the tools are clean and free from debris, don’t use if damaged, broken or worn.
Attaching small accessory tools
Small accessory tools can be attached to the concentration tool nozzle when
using the reach wand or handheld. First ensure the steam trigger is fully released,
no steam is comming out of the steamer and the concentration nozzle has cooled
down. Use the arrows to align the accessory tool to the end of the concentration
nozzle. Twist accessory tool clockwise until locked into position and secure.
Turn anti-clockwise to remove.
Using the accessory tools
Concentration nozzle
Concentrated steam ow to lift grime.
Use on any sealed surface in the
home or car to tackle stubborn stains.
The nozzle allows a powerful jet of
steam to remove dirt in hard to reach
places. Use with handheld, wand and
also your connector for other tools.
Squeegee tool Window/shower tool
Clean your windows and mirrors
quickly and easily. The Squeegee
disperses steam evenly to clean then
swipe dry to avoid streaks. Use on
any glass surface including shower
doors, oven glass and in your car.
Use with handheld & wand
Brushes
Hard-wearing for use on hard
sealed surfaces. Always test
a hidden area before use.
TIP
After attaching your
chosen accessory tool
gently pull to
make sure
it’s locked
into place

Taking care of your machine
Using your machine
Carpet Glider
A detachable carpet glider accessory,
which adapts the oorhead and
enables you to make a seamless
transition between cleaning hard
oors and carpets. This can
be used on all carpeted areas
around the home.
Metal Brush
Strong metal bristles to lift resilient
grime from tough surfaces.
Use when deep cleaning your oven,
wire racks or BBQ to make light
work of dicult cleaning tasks.
Not for use on soft or delicate
surfaces or material/upholstery.
Use with handheld and wand.
Upholstery tool
Attach the cloth to the window/
shower tool for use on
upholstery and clothes.
Detail nozzle
For those hard to reach places
you can’t get to any other way.
This super-concentrated steam
nozzle ts in small crevices at
a 90 degree angle for easy access.
Use to clean taps, under rails and
radiators quickly and thoroughly.
Use with handheld and wand.
Grout brush
Wide straight brush to tackle grout
on tiled oors and surfaces.
Lifts embedded dirt from in
between tiles, and grouting.
Use with the handheld and wand.
Scraper tool
Perfect for shifting dried on or
stubborn residue from ovens, work
surfaces, bathroom surfaces and
even pots and pans.
Using the accessory tools continued…

Taking care of your machine
Using your machine
CAUTION:Switch o the steamer and unplug from the mains. Allow the steamer to fully cool down before performing
any maintenance or troubleshooting checks. Don’t leave water or detergent in the tanks between uses, as this can eect
the steamer performance, the water/detergent twin tanks need to be emptied and rinsed after each use.
IMPORTANT:Don’t use bleach or fabric softener when washing the microbre cleaning pad. Always switch o the
steamer and allow the steamer to fully cool down before removing the microbre cleaning pad.
Emptying the twin tank
Cleaning the microbre cleaning pad
Press the twin tank release
button, grip the twin tank
and pull to remove tanks.
Grip the twin tank and pull
the tab on the water tank
cap to open.
Turn the twin tank over
to empty any excess
water and detergent
over the sink.
Hold the corner of the microbre
pad down with your foot and lift
steamer to peel away.
Rinse the detergent tank
with water and replace
both caps, pushing rmly
to close before replacing
the twin tank back onto
the steamer.
The microbre pad is machine
washable (Max 40⁰C) allow
to fully dry before use.
Max 40°C
TIP
After cleaning, ensure
the microbre pad is
thoroughly dried before
using with the
mop steamer
again or storing.

Let’s talk technical
Taking care of your machine
Cleaning the Nano Head
Replacing the hard water lter
Press the steam wand release
pedal and pull the steam wand
and handheld out of the oorhead.
Remove any dirt /debris from the
brushes and wash under running
water (max 40 ⁰C) Leave to dry
before re-tting the nano head
onto the steamer.
Pull to remove the nano head
from the oorhead.
Press the twin tank release button
grip the twin tank and pull to
remove tanks.
Use your thumb and index nger
to grip the hard water lter.
Pull the hard water lter towards
you to remove.
Hard water lter should be
replaced every 3 to 6 months.
CAUTION:Switch o the steamer and unplug from the mains. Allow the steamer to fully cool down before performing
any maintenance or troubleshooting checks.
IMPORTANT:Don’t operate the steamer without hard water lter in place. The condition of the lter aects the
performance of your steamer, check and change lter periodically. Depending on water hardness and frequency
of use, the lter should be changed every 3 to 6 months.

Let’s talk technical
Taking care of your machine
CAUTION:Switch o and unplug steamer, allow to fully cool down before performing maintenance or
troubleshooting checks.
Clearing blockages from the handheld
Remove the pin from the nozzle. Holding the
handheld steamer vertically, tap the nozzle on a
hard surface to release any mineral deposits.
TAP
TAP
Place the handheld on a rm surface and hold securely. Grip the large end
of the de-scaling pin, insert the pin into the nozzle and push the de-scaling
pin through. Move the pin inwards and outwards to allow the tip of the pin
to unblock the nozzle

• Check the ‘This pack contains’ panel on the box to make sure
the part is included with your machine.
• Check the On/O button has been switched to on. The red light should
illuminate when on. The green light will illuminate when product is ready
to steam.
• The plug may not be fully pushed into the electrical socket.
• Check the fuse in the plug. If this needs replacing, always replace with a
13amp fuse.
• Check correct setting has been selected on control panel dial go to
‘Using your machine’.
• Check the detergent has been diluted to correct strength.
Go to ‘Using your machine’.
• Check the twin tank is correctly tted. Go to ‘Using your machine’.
• There may be no water/detergent mix in twin tank. Fill the twin tank.
Go to ‘Using your machine’.
• There may be no water in twin tank. Fill the twin tank. Go to ‘Using
your machine’.
• Check the twin tank is correctly tted. Go to ‘Using your machine’.
• The water may not yet be at temperature, the green indicator light will be
illuminated when it is ready.
• Trigger on handle has not been pressed go to ‘Using your machine’.
The trigger may need to be pumped a few times before steam is visible.
• Check the hard water lter is in place, not damaged or needs replacing.
Go to ‘Taking care of your machine’.
• The oat in twin tank may be stuck. Shake handheld to release.
• Steam path may be blocked. Go to ‘Let’s talk technical’.
• Tools/accessories not correctly tted. Go to ‘Using your machine’.
SolutionProblem
CAUTION:Always unplug the steam cleaner before performing maintenance/troubleshooting checks
What to do if it goes wrong
There is an
accessory missing?
The steamer
has no power?
Why is the
steamer not
producing steam?
Why is the steamer
not delivering
detergent?
• The cleaning pad may already be saturated or dirty.
Switch o the steamer, unplug from mains and allow to cool.
Then wash the cleaning pad. Go to ‘Taking care of your machine’.
Why won’t the
cleaning pad pick
up dirt?