
Do nothing and 
shredder will go 
automatically to 
sleep mode
2
IMPORTANT SAFETY INSTRUCTIONS — Read Before Using!
• Keepawayfromchildrenandpets.Keephandsawayfrompaper
entry. Always set to off or unplug when not in use.
• Keepforeignobjects–gloves,jewelry,clothing,hair,etc.–away 
fromshredderopenings.Ifobjectenterstopopening,switchto 
Reverse()tobackoutobject.
• Never use aerosol products, petroleum based lubricants or other flammable 
products on or near shredder. Do not use canned air on shredder.
• Donotuseifdamagedordefective.Donotdisassembleshredder.Do
not place near or over heat source or water.
• ThisshredderhasaDisconnectPowerSwitch(H)thatmustbeintheON(I)
position to operate shredder. In case of emergency, move switch to OFF (O) 
position. This action will stop shredder immediately. 
• Avoidtouchingexposedcuttingbladesundershredderhead.
• UseonlydesignatedentryforshreddingCDs
• KeepfingerawayfromCDholewhenshredding.
• Donotputforeignobjectsinpaperentry.
• Thegroundedsocket-outletshallbeinstalledneartheequipmentandshallbe 
easily accessible.
KEY
CAPABILITIES
ADVANCED PRODUCT FEATURES
BASIC SHREDDING OPERATION
Press ( ) ON to 
activate
PAPER/CARD OR CD
1
Feed paper/card 
straight into paper 
entry and release
3
Plug in and put 
disconnect power 
switch in ON (I) position
Hold CD at edge, 
feed into CD 
entry and release
When finished 
shredding set 
to OFF ( )
or
4 6
ENGLISH
ModelMS-470Ci
Will shred: Paper, credit cards, CD/DVDs, staples and standard paper clips
Will not shred: Adhesive labels, continuous form paper, transparencies, newspaper, 
cardboard,largepaperclips,laminates,filefolders,X-raysorplasticotherthannotedabove
Paper/Card shred size: 
Micro-Cut ......................................................5/64inchesx15/32inches(2mmx12mm)
CD shred size: 
Strip-Cut.......................................................................................... 25/64inches(10mm)
Maximum: 
Sheets per pass ........................................................................................................... 12*
CDs/Cards per pass ....................................................................................................... 1*
Paper entry width........................................................................... 91/2inches(240mm)
CDentrywidth...........................................................................513/64inches(132mm)
*8.5inchesx11inches,20lb.,(75g)paperat120V,60Hz,6Amps;heavierpaper,humidityor 
 other thanratedvoltagemayreducecapacity.Recommendeddailyusagerates:4,000sheetsper
 day;200creditcards;10CDs;5paperclips
 Fellowes SafeSense®shredders are designed to be operated in home and office environments ranging 
between50–80degreesFahrenheit(10–26degreesCelsius)and40–80%relativehumidity.
www.fellowes.comfeaturesanextensiveon-linesupportsectionwithanumberofself-serviceoptions
J. Control Panel and LEDs
  1.Reverse
 2. ON/OFF 
  3.Forward
  4.Binfull
 5. Door open
 
A. SafeSense
®
 Technology 
B. Paper entry
C. CD entry
D. Door
E.Basket-paper(inside) 
F. Basket-CD(inside)
G. See safety instructions
H. Disconnect power switch
I. Casters 
 
 6. Remove paper
 7. Sheet capacity indicator
8.SafeSense
®
 indicator (yellow)
 9. Auto button
 
5
A.
B.
D.
C.
G.
J.
H.
I.
E.
F.
Jam Proof System 
Eliminatesfrustratingjams 
by preventing overloads 
and powering through 
misfed paper.
Patented SafeSense®
Technology 
Stops shredder immediately 
when hands are too close to 
the paper entry.
MicroShred Technology 
MicroShred cut provides 
maximum security by shredding 
paperintoover2,513particles
per81/2"x11"mmsheet.
Sleep Mode 
Energy saving feature 
shuts down automatically 
after 2 minutes of no 
shredding activity 
Eliminates frustrating jams by preventing overloads and powering through misfed paper.
JAM PROOF SYSTEM OPERATION*
*100% Jam Proof when used in accordance with user manual
3
AdvancedJamPrevention-Electronically
measurespaperthicknesstopreventpaperjams:
Remove several sheets until
indicator is below red. Continue100%Jam 
Proof Shredding
If a misfeed 
occurs:
If illuminates after paper has been 
reversed, press reverse and remove paper. 
Otherwise, regular shredding will resume.
1 2 3
Up to RED: Too many
sheets have been inserted.
Up to GREEN: More sheets
can be added.
Up to YELLOW: Productivity
is optimized.
All indicators light up and 
shredderpausesfor3-6seconds
Wait for flashing to stop after automatic correction 
is complete. Regular shredding will resume.
*Only use a non-aerosol vegetable oil in long nozzle container such as Fellowes 35250
TO CLEAN THE SENSORS
CLEANING AUTO-START INFRARED SENSORS
BASIC PRODUCT MAINTENANCE AND TROUBLESHOOTING
Paper detection sensors are designed for maintenance free operation. However, on rare occasions the sensors 
may become blocked by paper dust causing the motor to run even if there is no paper present 
(Note: two paper detection sensors are located in the center of the paper entry).
Allmicro-cutshreddersrequireoilforpeakperformance.Ifnotoiled,a
machine may experience diminished sheet capacity, intrusive noise when 
shredding and could ultimately stop running. To avoid these problems, we 
recommend you oil your shredder each time you empty your waste bin.
OILING SHREDDER 
3
Turn off and unplug 
shredder
LocateAuto-start 
infared sensor
Using cotton swab, wipe 
away any contamination 
from the paper sensors
Dip cotton swab in 
rubbing alcohol
SAFESENSE®TECHNOLOGY OPERATION
WHEN IN SLEEP MODE
SLEEP MODE
13
In sleep mode To get out of sleep mode 
touch control panel
insert paperor
2
SET-UP AND TESTING
Turn the shredder ON 
( ) to activate SafeSense
®
Touch test area and 
look for the SafeSense
®
 
indicator to illuminate
SafeSense
®
 is active and 
working properly
If hand is held on SafeSense
® 
area more than 2 seconds 
Shredder will shut off
12
PREVENTIVE MAINTENANCE AND MISCELLANEOUS TROUBLESHOOTING
• SelfCleaningCycle:Shredderperiodicallycyclesinforwardandreverselasting3-6seconds.
• Emptywastebasketwhenbinfullindicatorlightsup.
• Shredderwon’trunifthedoorisopen,orbinneedstobeemptied.Bin must be in machine, with door closed, in order for machine to operate properly. 
• Maintenanceisanimportantpartofprotectingyourinvestment.Don’tforgetouroil(35250)andshredderbags(36054).
Go to Support Section at www.fellowes.com or see back page of manual for useful telephone numbers.
FOLLOW OILING PROCEDURE BELOW AND REPEAT TWICE
3
Press and hold reverse 
()2-3seconds
2
*Applyoilacrossentry
Turn off and unplug 
shredder
All manuals and user guides at all-guides.com