Firetide HotPoint 5200 User manual

HotPointTM HardwareInstallationGuide
HotPoint 5200 Access Point
Published March 2014
(Revised 2016)

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©2016 Firetide, Inc. Allrights reserved.
Firetide, the Firetide logo, Reliable connectivity anywhere, HotPort and HotPoint are all
trademarks of Firetide, Inc. All other trademarks are the property of their respective
owners.
Information in this document is subject to change without notice.
Firetide, Inc.
2105 S. Bascom Avenue, Suite 220
Campbell, CA 95008
USA
www.firetide.com

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About this document
This section lists theaudience, purpose, and conventions used in this document.
Audience
Thisdocumentisintendedfor qualifiedinstallersandadministratorsofFiretide
products.
Purpose
Thisdocument hasthe information necessary toconfigure, install, and dobasic
troubleshootingforHotPoint5200accesspoints.
Conventions
Certain information has special meaning for the reader. This information appears
with an icon that indicates a particular condition, such as a warning or caution,
oralabel,suchas“Note”or“BestPractice”.
Electricalhazards arethose environments wherethe dangerof
electrocutionisprobable.Thisimageappearsbeforeeachelectrical
hazard statement.
Warnings contain safety information that you must obey. If you do
not obey the instruction in a warning, the result might includeserious
injury or death. This image appearsbeforeeach warning statement.
Cautions contain information that you should obey to avoid minor
injury,inconvenience,anddamagetoequipment.Thisimageappears
beforeeachcautionstatement.
Notes contain optional advice and information particular to a special case or
application.
Best practices contain specific recommendations based on industry-standard
expectations.
Document feedback
If you find an error or content missing from this document, we want to hear
about it. You cansend your feedbackabout any of our documents to
[e-mail].
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Contacting customer support
If you need support, depending on the problem, you might be asked for this
information:
• Description of the problem
• ComputerwithHotView Proandan installed managementlicense
• Channel and frequency plans
• Recent spectrum analysis
• Device topology in Google Earth (KMZ file)
• Network map ortopology plan with the namesand device information
Youmust also have administrator access to the mesh to be able to receive
technical support.
Thenext tablelists thecontactinformationfor customersupport.
Worldwide customer support
Days/Hours
Contact
Americas
Monday to Friday
7:00amto 5:30pmPST
(Pacific standard time)
http://www.firetide.com/requestsupport
1 (877) FIRETIDE, extension 2
[phone],extension 2
[phone]
Africa
Monday to Friday
http://www.firetide.com/requestsupport
Asia
8:00 am to 5:30 pm IST
[phone]
Australia
(India standard time)
Fax [phone]
Europe

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Contents
About this document iii
Audience ..................................................................... iii
Purpose ....................................................................... iii
Conventions ................................................................ iii
Document feedback ..................................................... iii
Contacting customer support....................................... iv
HotPoint 5200 access point overview 1
Hardware features ....................................................... 1
Management options.................................................. 2
Web interface 2
HotView Pro 2
Optional accessories..................................................... 2
HotPoint 5200 access point setup 3
Verifyingthe boxcontents.......................................... 3
Parts of a HotPoint access point ................................. 3
Attachingcablesandconnectors ................................ 4
Connecting a computertoa new access point .............. 4
LEDs................................................................................... 7
LEDboot operation 7
LED operation during client association and
data traffic 7
LED operation duringa firmwareupgrade 7
Radios ........................................................................ 7
Ground screw.............................................................. 7
Outdoor device installation 9
Safe installation practices .......................................... 10
Preparing earth ground ............................................... 10
GroundingaHotPointaccesspoint............................. 11

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Required tools ............................................................. 13
Preparing the access point for outdoor installation .. 14
Checkingtheoutdoorenvironmentforsafety.............. 14
Install the access point in a
permanent outdoor location.......................................... 15
Installing a HotPort 5200 access point
toapoleorwall ......................................................15
Antennas for outdoor use............................................ 17
Attaching an antenna.................................................. 17
Connecting antennas................................................... 18
Recommendations for indoor use ............................... 18
Recommendations for corrosive environments ............ 18
Weatherproof procedures 19
Tools and materials to weatherproof connections....... 20
Makingaweatherproofantennaconnection................ 20
Making a weatherproof cableto node connection ........ 22
Troubleshooting 25
Resetting an outdoor node to factory default settings 25
Improving client experience and device performance 26

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HotPoint5200 access point overview
TheFiretideHotPoint5200wirelessMIMOaccesspointis astandalone access
solutionfor outdoor use. Thissectionexplains thehardware featuresofthe
access point and management options.
Hardware features
TheHotPoint5200accesspointis astandaloneaccesspoint.Standalonedevices
do not require any other network deviceor equipment to configure or manage
them. Each access point, withits antennas, is a complete system for wireless
access service delivery.
Thenext figure showsthe HotPoint 5200 access pointcorrectly oriented for
installation to a pole or mast.
In locations where access to Ethernet or power is limited, the access point can
receive Power over Ethernet (PoE).
Caution! A HotPort 7020 cannot supply power to a HotPoint 5200
access point.
TheHotPoint 5200 access point hasa UL2043 plenum-rated enclosureand has
these hardware features:
• AnRJ-45 connector for attaching to a Firetide HotPort wireless mesh node or
a conventional Ethernet port
• Tworadios (Radio 1 operates in the 2.4 GHzband and Radio 2 operates in the
5 GHz band)
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HotPoint 5200 access point overview
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• LEDs
- 2.4 GHz
- 5 GHz
- Power
Management options
Youcan choose to manage HotPoint access points in one of these ways:
• Web user interface
• HotViewPronetworkmanagementsoftwarerelease10.15.0.0andlater
Web interface
Theweb(HTTP)interface is a management interfacethat comeswitheachaccess
point. With this software you can configure each access point individually
througha browser.This method is goodfor smallnetworkswithfew devices.
HotView Pro
HotView Prois a robust network management software (NMS). It lets you manage
many Firetide devices at the same time. To use HotView Pro you need to purchase
one managementlicense for eachaccess point.
Optional accessories
These accessories are available for purchase:
• 2.4 GHz, 8 dBi omni-directional 3x3 MIMOantenna (AO-024-MIMO-8)
• 5 GHz, 8 dBi omni-directional 3 x 3 MIMO antenna (A0-050-MIMO-9)
• LMR400cablewithlowlosslightningsuppressors
- 1.5m length
- 5 m length
Note. For more information about these and other accessories, see the Firetide
Antenna, Cables and Accessories Guide.
Power Consumption table
Power input fromDC supply: 33 W (Typical), 33 W (Max)
Power input from PoE: 23 (Typical),26 W (Max)

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HotPoint 5200 access point setup
Before you install an access point outside, you need to make sure:
• The parts are all in the box.
• Attach the cables and antennas for testing.
• Make an initial connection from a laptop that is running the web interface or
HotViewProso youcanmakesurethedevice works as expected.
Verifying the box contents
The box contains these items:
• OneHotPoint5200accesspoint
• One power cable (USA type)
• One Power over Ethernet (PoE) injector
• Six dual-band 2.4 GHz and 5 GHz, 3 dBi omni-directional staging antennas
• Six SMA to type-N plug adapters
• OneEthernetcable
• Onefield-installableEthernetconnector
• Mount kit
• Quick Start Guide
If any of these items is missing from the box, call your reseller for help.
Parts of a HotPoint access point
The next pictureshows the radios, LEDs and connectors on the access point.
LEDs: 2.4 GHz 5 GHz Power
1
1
2
2
3
Resetbutton
Ethernetport
Ground screw
3
DC power connector

HotPoint 5200 access point setup
4
Attaching cables and connectors
Before you install the device in a permanent location, assemble the device
completely and verify that the LEDs come on.
Toassembletheaccesspointforconfiguration andtesting:
1. Put an adapter on the end of each staging antenna.
2. Removeanddiscardthe rubberprotectivecoversontheantennaconnectors.
3. Attach one staging antenna assembly to each antenna connector.
4. Bend the staging antennas at the joints. Refer to the next diagram.
5. Connect the PoE injector assembly to the access point and the
administrator’s computer.
- Attach one Ethernet cable fromtheEthernet port of the accesspoint to
the OUT port of the PoE injector.
- AttachanotherEthernetcablefromtheadministrator’s computerto
theINport ofthePoEinjector.
- (Optional) Attach the power cable to a power source.
Connecting a computer to a new access point
Youneed to change the TCP/IP4 settings on your computer so that you can
communicate with the access point. The first time you connect to theaccess
point, you need to change the TCP/IP4 setting on your computer.
Note: IfyouareusingPoE,connectyourcomputerdirectlytotheINportonthe
POEinjector.
192.168.224.160 is the default IP address of the access point.
To connect to an access point for the first time:
1. Attach the Ethernet cable from the Ethernet port on the access point to an
Ethernetporton the administrator computer.
2. Supply power to the access point.
If you are using PoE, the access point receives power from your computer.
The access point boots in 1.5to 2 minutes. The power LED glows steady.

HotPoint 5200 access point setup
HotPoint 5200 Access Point Hardware Installation Guide 5
From the computer connected to the access point, do the steps for your
operating system.
Windows 7 users:
a. Go to Start, and then in the search box, enter “View Network
Connections”.
b. Right-click Local Area Connection > Properties
c. FromtheNetworkingtab, selectTCP/IP4.

HotPoint 5200 access point setup
6 HotPoint5200 AccessPoint HardwareInstallation Guide
d. Click Properties .
WindowsXPusers:
a. GotoStart > ConnectTo> Show all connections
b. Right-click Local Area Connection and select Properties .
c. Select Internet Protocol,andthen click Properties .
Windows 8 users:
a. GotoNetworkandInternet>NetworkConnections
b. Right-click Wired Ethernet Connection > Properties
c. SelectInternetProtocolVersion4,andthenclick Properties .
Windows Vista:
a. GotoStart>ControlPanel>NetworkandSharingCenter(Classic
View) > Manage network connections
b. Right-click LocalArea Connections andselect Properties .
c. Select Internet Protocol Version 4 (TCP/IPv4) and select Properties .
3. Enter an IP address/subnet mask for your computerof the format
192.168.224.xxx(wherexxxisanaddressonthesamesubnetastheaccess
point), and then click Apply .
Caution! Do not use 192.168.224.160. It is the default address of the
access point.
4. Froma commandprompt window, ping the access point to verify
connectivity.
ping 192.168.224.160
The access point is ready to be configured. Youcan load the access point into
HotView Pro to configure it or you can use the embedded web interface. This
guide contains procedures with the web interface. For HotView Pro software
procedures, refer to the HotPoint Access Point Configuration Guide .
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HotPoint 5200 access point setup
HotPoint 5200 Access Point Hardware Installation Guide 7
LEDs
HotPoint 5200 access points have three LEDs:
• Power
• 2.4GHz radio
• 5GHz radio
LED boot operation
During boot up, LEDs operate in this order:
1. All LEDs come onfor 5 seconds.
2. The5GHzradioLEDgoesoff.
3. The5GHzradio LEDcomesonagain after 5 seconds. This actionshows that
the LED driver started.
4. After 15 seconds,the 2.4 GHz and5GHzradio LEDs go off. This shows that
the systemis ready.
LED operation during client association and data traffic
During client association and data traffic, LEDs operate this way:
• When clients associate, the appropriate radio LED comes on.
• After the LED is on, the appropriate LED blinks to indicate the date rate.
• When no clients are available, the radio LED stays off.
LED operation during a firmware upgrade
Duringafirmwareupgrade,the2.4GHzradioLEDblinksquickly.
Radios
By default, Radio 1 operates in the 2.4 GHz band, and Radio 2 operates in the 5
GHz band.
Ground screw
Thegroundscrewis between the Ethernet andpowerconnectors.

HotPoint 5200 access point setup
8 HotPoint5200 AccessPoint HardwareInstallation Guide

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Outdoor device installation
The process for HotPoint 5200 accesspoint installation toa permanent outdoor
location is:
1. Survey the site:
- Look over the entire site before you install any equipment.
- Identify possible hazards.
2. (Optional) Install the components to a mast or pole that you will install as an
assembly at the installation site.
3. Install the access point to a pole or wall.
4. Attach the antenna.
5. Groundtheaccesspoint.
6. Weatherproofallconnections.
7. Supply power to the access point.
Caution! A HotPort 7020 cannot supply power to a HotPoint 5200
access point.
8. Make sure you can connect to the wireless LAN or Internet.
Warning! Qualified professionals must install HotPoint 5200 access
points. Failure to install this equipment properly can result in
equipmentdamage,personalinjury, ordeath.
Electrical shock hazard warning! This device connects to non-
insulatedvoltages of sufficient magnitude to be a riskof lethalelectric
shock to persons.
Warning! Do not install Firetide products where possible contact with
power lines can be made. Antennas, poles, towers, guy wires, or cables
can lean or fall and contact these lines. People can be injured or killed
if they are touching or holding any part of the equipment when it
contacts electric lines.Make sure that equipment and personnel
cannot directly or indirectly contact power lines.
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10 HotPoint5200 AccessPoint HardwareInstallationGuide
Outdoor device installation
Safe installation practices
Bestpractice: Install HotPoint5200accesspoints onpolesthatareasufficient
distancefrompowerlines.
The horizontal distance from a tower, pole or antenna to the nearest power line
should be at least twice the total length of the pole/antenna combination. This
distance ensures that the pole will not contact the power line if it falls during or
after installation.
• Select equipment locations that allow safe and simple installation.
• Do not work alone.
• Useapproved non-conductingladders,shoes,andother safety equipment.
Make sure all equipment is in good repair.
• If a tower or pole begins falling, do not catch it.
• Ifawireorpoletouchesapowerline,donottouchit.
• Do not install antennas or towers on windy days.
• Makesurealltowersandpolesaresecurelygrounded.Makesureallelectrical
cablesconnectedto antennas havelightning arrestors.
A connection to earth ground and a lightning arrestor can prevent fire
damage or personal injury in case of lightning, static build-up, or short
circuit within the equipment connected to the antenna. The HotPoint 5200
access point has lightning protection. Make sure that all equipment
connected to the HotPoint 5200 access point has the same level of
protection.
• Use 10 AWG ground wire and corrosion-resistant connectors to connect the
base of the antenna pole or tower directly to the building protective ground
or to one or more approvedgroundingrods.
• Refer to the National Electrical Code for grounding guidance.
Preparing earth ground
Warning. A HotPoint access point (node) must be correctly connected
to earth ground. Failure to do so can result in equipment damage,
injury, or death.
Theproductwarrantydoesnotincludedamagefromincorrectgrounding. Obey
all local building and electrical codes regarding antennas. If not available, refer
to the National Electric Code (NEC).
Earth groundingguidelinesinclude:
• Ifyouattach a node and antenna toatoweror pole, attachthe baseofthe
tower pole to the building’s ground or to one or more approved grounding
rodswith10AWGgroundwireandcorrosion-resistantconnectors.
• Connect the grounding cable to rain gutters only if the rain gutter is
connected to earth ground.
• Ground rods are copper-plated and 1.8 to 2.4 meters (6 to 8 feet) long.
• Install all ground components in straight lines. If you must make a bend, do
not make a sharp bend.

Outdoor device installation
HotPoint5200AccessPoint HardwareInstallation Guide 11
• Earth-to-ground should be less than or equal to 10 ohms.
• Somesalt compounds arecorrosive and can cause copper ground rods to
corrode.
To prepare the soil for groundrods:
1. If the soil contains rocks or sand, insert the ground rods into the ground.
2. Pull out the ground rods.
3. Put in an approved ground enhancement material into the holes where the
grounding rods go.
4. Put in the ground rods.
Grounding a HotPoint access point
The certified installer is responsible for the calculation of the correct gauge of
the wire to be used to ground a HotPoint access point (node).
Caution. If the structure to which the node is attached is not properly
grounded, the node can be damaged by a power surge.
Togrounda node:
1. Calculate the correct gauge of wire to be used in this procedure. Refer to the
NationalElectricalCodeforgroundinginformation.
Caution. The certified installer is responsible for the correct calculation
of the wire gauge and other accessories that might be required to
ensureproperearth ground.
2. Terminate all antenna connectors. See the next picture.
a. Cut three correct lengths of the correct gauge of wire.
b. Attach the terminal lug and 50 Ohm antenna terminator to each of
the three antenna connectors.
c. Attach the antenna cable.
d. Insert the wires to the antenna connectors as shown in the next
picture.
e. Crimp the lug that holds with the wire for antenna connector 1.
f. Crimp the lug that holds the wire from antenna connectors 1 and 2.
g. Crimp the lug that holds the wire from antenna connectors 2 and 3.
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Outdoor device installation
12 HotPoint5200 AccessPoint HardwareInstallationGuide
Ground wire from antenna
connector 1 to 2
Crimp here
Ground wire from antenna
connector 1 to 2
h. Repeat for second radio (if present).
i. If you are not using Radio 2, terminate all three antenna connectors
with 50 Ohm terminators.
3. Remove the groundscrew fromthebottompanel.
4. Insert the ground lug for the enclosure.
5. Tighten the ground screw to secure the ground lug to the node.
To earth ground
6. Crimp the lug that holds the wire from antenna connector 3 and the
enclosure.

Outdoor device installation
HotPoint5200AccessPoint HardwareInstallation Guide 13
Caution! The wire in this picture might not
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be the correct gauge for your application.
Consulta certified installer forgrounding
materialsforyour application.
Now you are ready to weatherproof the cable connections.
Required tools
Common tools used for installations include:
• 1/2-inch open-end wrench
• 7/16-inopen-end wrench
• 3/8-inch open-end wrench
• Phillips screwdriver
• Channel-lockor slip-joint pliers
• RJ-45 crimping tool and male plug
• Waterproofingtapeorbutylmastictoweatherproofconnections

Outdoor device installation
14 HotPoint5200 AccessPoint HardwareInstallationGuide
Preparing the access point for outdoor installation
This section contains the optional procedure for installations that requirethe
access point and other accessories to be attached to a separate mast or pole
before transportation to the outdoor site.
Warning! Only use antennas that are rated for outdoor applications.
W arning! Failure to comply with these installation instructions might
resultinseverepersonalinjuryincludingelectricalshockorpermanent
damage to equipment.
Warning! Make sure that all safety equipment is in good condition. Do
notusebrokenor damaged tools orequipment.Alwaysusesafe work
practices and obey all local and national guidance for earth ground
requirements and electricity.
Note: Collect all tools before you install the access point.
1. To a pole that you can install at a permanent outdoor site, attach these
items:
- U-bolts and mount plate for the access point
- Antennas
- PoE injector
Caution! The PoE injector is not weatherproof. Do not expose it to rain
or direct sunlight.
- Any other accessories, such as an enclosure for the PoE injector, that
needs to go on the pole or mast
2. Use the hooks on the back of the access point to attach it to the mount plate.
3. Plan to ground the assembly on site.
Caution! The assembly must be grounded. If the mast is not already
sufficiently grounded, you need appropriate grounding hardware.
Consult local codes.
4. Take the assembly to the installation site.
Checking the outdoor environment for safety
Caution! Donotinstallthis productonawindyorrainyday.
Check to make sure that any changes to the site conditions will not negatively
affect the installation or personal safety.
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