Firetide HotPoint 5200 User manual

HotPointTM HardwareInstallationGuide
HotPoint 5200 Access Point
Published March 2014
(Revised 2016)

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©2016 Firetide, Inc. Allrights reserved.
Firetide, the Firetide logo, Reliable connectivity anywhere, HotPort and HotPoint are all
trademarks of Firetide, Inc. All other trademarks are the property of their respective
owners.
Information in this document is subject to change without notice.
Firetide, Inc.
2105 S. Bascom Avenue, Suite 220
Campbell, CA 95008
USA
www.firetide.com

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About this document
This section lists theaudience, purpose, and conventions used in this document.
Audience
Thisdocumentisintendedfor qualifiedinstallersandadministratorsofFiretide
products.
Purpose
Thisdocument hasthe information necessary toconfigure, install, and dobasic
troubleshootingforHotPoint5200accesspoints.
Conventions
Certain information has special meaning for the reader. This information appears
with an icon that indicates a particular condition, such as a warning or caution,
oralabel,suchas“Note”or“BestPractice”.
Electricalhazards arethose environments wherethe dangerof
electrocutionisprobable.Thisimageappearsbeforeeachelectrical
hazard statement.
Warnings contain safety information that you must obey. If you do
not obey the instruction in a warning, the result might includeserious
injury or death. This image appearsbeforeeach warning statement.
Cautions contain information that you should obey to avoid minor
injury,inconvenience,anddamagetoequipment.Thisimageappears
beforeeachcautionstatement.
Notes contain optional advice and information particular to a special case or
application.
Best practices contain specific recommendations based on industry-standard
expectations.
Document feedback
If you find an error or content missing from this document, we want to hear
about it. You cansend your feedbackabout any of our documents to
[e-mail].
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Contacting customer support
If you need support, depending on the problem, you might be asked for this
information:
• Description of the problem
• ComputerwithHotView Proandan installed managementlicense
• Channel and frequency plans
• Recent spectrum analysis
• Device topology in Google Earth (KMZ file)
• Network map ortopology plan with the namesand device information
Youmust also have administrator access to the mesh to be able to receive
technical support.
Thenext tablelists thecontactinformationfor customersupport.
Worldwide customer support
Days/Hours
Contact
Americas
Monday to Friday
7:00amto 5:30pmPST
(Pacific standard time)
http://www.firetide.com/requestsupport
1 (877) FIRETIDE, extension 2
[phone],extension 2
[phone]
Africa
Monday to Friday
http://www.firetide.com/requestsupport
Asia
8:00 am to 5:30 pm IST
[phone]
Australia
(India standard time)
Fax [phone]
Europe

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Contents
About this document iii
Audience ..................................................................... iii
Purpose ....................................................................... iii
Conventions ................................................................ iii
Document feedback ..................................................... iii
Contacting customer support....................................... iv
HotPoint 5200 access point overview 1
Hardware features ....................................................... 1
Management options.................................................. 2
Web interface 2
HotView Pro 2
Optional accessories..................................................... 2
HotPoint 5200 access point setup 3
Verifyingthe boxcontents.......................................... 3
Parts of a HotPoint access point ................................. 3
Attachingcablesandconnectors ................................ 4
Connecting a computertoa new access point .............. 4
LEDs................................................................................... 7
LEDboot operation 7
LED operation during client association and
data traffic 7
LED operation duringa firmwareupgrade 7
Radios ........................................................................ 7
Ground screw.............................................................. 7
Outdoor device installation 9
Safe installation practices .......................................... 10
Preparing earth ground ............................................... 10
GroundingaHotPointaccesspoint............................. 11

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Required tools ............................................................. 13
Preparing the access point for outdoor installation .. 14
Checkingtheoutdoorenvironmentforsafety.............. 14
Install the access point in a
permanent outdoor location.......................................... 15
Installing a HotPort 5200 access point
toapoleorwall ......................................................15
Antennas for outdoor use............................................ 17
Attaching an antenna.................................................. 17
Connecting antennas................................................... 18
Recommendations for indoor use ............................... 18
Recommendations for corrosive environments ............ 18
Weatherproof procedures 19
Tools and materials to weatherproof connections....... 20
Makingaweatherproofantennaconnection................ 20
Making a weatherproof cableto node connection ........ 22
Troubleshooting 25
Resetting an outdoor node to factory default settings 25
Improving client experience and device performance 26

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HotPoint5200 access point overview
TheFiretideHotPoint5200wirelessMIMOaccesspointis astandalone access
solutionfor outdoor use. Thissectionexplains thehardware featuresofthe
access point and management options.
Hardware features
TheHotPoint5200accesspointis astandaloneaccesspoint.Standalonedevices
do not require any other network deviceor equipment to configure or manage
them. Each access point, withits antennas, is a complete system for wireless
access service delivery.
Thenext figure showsthe HotPoint 5200 access pointcorrectly oriented for
installation to a pole or mast.
In locations where access to Ethernet or power is limited, the access point can
receive Power over Ethernet (PoE).
Caution! A HotPort 7020 cannot supply power to a HotPoint 5200
access point.
TheHotPoint 5200 access point hasa UL2043 plenum-rated enclosureand has
these hardware features:
• AnRJ-45 connector for attaching to a Firetide HotPort wireless mesh node or
a conventional Ethernet port
• Tworadios (Radio 1 operates in the 2.4 GHzband and Radio 2 operates in the
5 GHz band)
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HotPoint 5200 access point overview
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• LEDs
- 2.4 GHz
- 5 GHz
- Power
Management options
Youcan choose to manage HotPoint access points in one of these ways:
• Web user interface
• HotViewPronetworkmanagementsoftwarerelease10.15.0.0andlater
Web interface
Theweb(HTTP)interface is a management interfacethat comeswitheachaccess
point. With this software you can configure each access point individually
througha browser.This method is goodfor smallnetworkswithfew devices.
HotView Pro
HotView Prois a robust network management software (NMS). It lets you manage
many Firetide devices at the same time. To use HotView Pro you need to purchase
one managementlicense for eachaccess point.
Optional accessories
These accessories are available for purchase:
• 2.4 GHz, 8 dBi omni-directional 3x3 MIMOantenna (AO-024-MIMO-8)
• 5 GHz, 8 dBi omni-directional 3 x 3 MIMO antenna (A0-050-MIMO-9)
• LMR400cablewithlowlosslightningsuppressors
- 1.5m length
- 5 m length
Note. For more information about these and other accessories, see the Firetide
Antenna, Cables and Accessories Guide.
Power Consumption table
Power input fromDC supply: 33 W (Typical), 33 W (Max)
Power input from PoE: 23 (Typical),26 W (Max)

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HotPoint 5200 access point setup
Before you install an access point outside, you need to make sure:
• The parts are all in the box.
• Attach the cables and antennas for testing.
• Make an initial connection from a laptop that is running the web interface or
HotViewProso youcanmakesurethedevice works as expected.
Verifying the box contents
The box contains these items:
• OneHotPoint5200accesspoint
• One power cable (USA type)
• One Power over Ethernet (PoE) injector
• Six dual-band 2.4 GHz and 5 GHz, 3 dBi omni-directional staging antennas
• Six SMA to type-N plug adapters
• OneEthernetcable
• Onefield-installableEthernetconnector
• Mount kit
• Quick Start Guide
If any of these items is missing from the box, call your reseller for help.
Parts of a HotPoint access point
The next pictureshows the radios, LEDs and connectors on the access point.
LEDs: 2.4 GHz 5 GHz Power
1
1
2
2
3
Resetbutton
Ethernetport
Ground screw
3
DC power connector

HotPoint 5200 access point setup
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Attaching cables and connectors
Before you install the device in a permanent location, assemble the device
completely and verify that the LEDs come on.
Toassembletheaccesspointforconfiguration andtesting:
1. Put an adapter on the end of each staging antenna.
2. Removeanddiscardthe rubberprotectivecoversontheantennaconnectors.
3. Attach one staging antenna assembly to each antenna connector.
4. Bend the staging antennas at the joints. Refer to the next diagram.
5. Connect the PoE injector assembly to the access point and the
administrator’s computer.
- Attach one Ethernet cable fromtheEthernet port of the accesspoint to
the OUT port of the PoE injector.
- AttachanotherEthernetcablefromtheadministrator’s computerto
theINport ofthePoEinjector.
- (Optional) Attach the power cable to a power source.
Connecting a computer to a new access point
Youneed to change the TCP/IP4 settings on your computer so that you can
communicate with the access point. The first time you connect to theaccess
point, you need to change the TCP/IP4 setting on your computer.
Note: IfyouareusingPoE,connectyourcomputerdirectlytotheINportonthe
POEinjector.
192.168.224.160 is the default IP address of the access point.
To connect to an access point for the first time:
1. Attach the Ethernet cable from the Ethernet port on the access point to an
Ethernetporton the administrator computer.
2. Supply power to the access point.
If you are using PoE, the access point receives power from your computer.
The access point boots in 1.5to 2 minutes. The power LED glows steady.