Fisher & Paykel HC120BCX2 Instruction Manual

USER GUIDE / INSTALLATION GUIDE
CN HK SG
431315A 04.23
WALL RANGEHOOD,
120CM, BOX CHIMNEY
MINIMAL / CONTEMPORARY
HC120BCX2

USER GUIDE
CN HK SG

USER GUIDE
CN HK SG
WALL RANGEHOOD,
120CM, BOX CHIMNEY
MINIMAL / CONTEMPORARY
HC120BCX2

3
CONTENTS
Registration
To register your product visit our website: fisherpaykel.com/register
This product complies with mandatory national energy efficiency standard: GB 29539-2013,
scan the QR code on the energy label to obtain information on product energy registration.
Safety and warnings 4
Using your rangehood 6
Control panel 7
Care and cleaning 8
Troubleshooting 11
Manufacturer’s Warranty 13
Customer care 14

4
SAFETY AND WARNINGS
!WARNING!
Electric Shock Hazard
Failure to follow this advice may result in
electric shock or death.
• Always disconnect the appliance from the
mains power supply before carrying out any
maintenance or repairs. Failure to do so can
result in death, electric shock, fire or injury
to persons.
• Do not immerse cord or plugs in water or
other liquid.
• Never touch the power plug or electrical
components, or manipulate the power switch
with wet hands.
• When cleaning, never allow electrical
components such as the motor, switch and
connectors to get wet.
!WARNING!
Weight Hazard
Failure to follow this advice may result in
personal injury.
• The appliance is heavy. Please ensure adequate
care is taken when installing the appliance to
prevent personal injury. The appliance must be
installed onto a solid wall, stud, beam or truss.
• Product weight: 27kg

5
SAFETY AND WARNINGS
READ AND SAVE THESE INSTRUCTIONS
WARNING!
When using this appliance always exercise basic safety precautions including
the following:
z Disconnect the power supply when cleaning or inspecting the product.
z Do not damage or place heavy objects on the power cord.
z The room must have adequate ventilation when the rangehood is used at the same time
as appliances burning gas or other fuels. (A partial vacuum in the room could result in
too high a concentration of gas in the air).
z Never expose the rangehood to a burner or element that is turned on without a pot or
pan covering it.
z Never use aluminium foil on the cooktop.
z This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning the use of the appliance by
a person responsible for their safety.
z Children should be supervised to ensure they do not play with the appliance. Cleaning
and user maintenance shall not be made by children without supervision.
z You must read the details concerning the method and frequency of cleaning.
z There is a fire risk if cleaning is not carried out in accordance with the instructions.
z Never leave frying food unattended since grease can overheat and catch fire. The risk of
fire is even greater in the case of used oil.
z Do not flambé under the rangehood.
z Never use the rangehood without the filters in place.
z CAUTION: accessible parts may become hot when used with cooking appliances.
z Remove all packaging, including protective wrappings, before use.
z Unplug or disconnect the appliance from the power supply before servicing or cleaning.
z The rangehood may stop working during an electrostatic discharge (eg lightning).
Switch off the electricity supply to the rangehood and reconnect after one minute.
z Never use abrasive or oil based cleaners.
z Do not clean the inside of the range hood. If you need to clean the inside, please
contact your Fisher & Paykel trained and supported service technician.
z The appliance shall be able to work normally under the following environmental
conditions: temperature -15°C ~ 40°C, relative humidity ≤90% (at 25°C), altitude
≤1000m.

6
USING YOUR RANGEHOOD
This rangehood should be turned on for a few minutes before cooking in order to establish
air currents upward through the rangehood. This will also enable hot air removal from
your kitchen and keep the rangehood surface cool. When heat, smoke, moisture, grease
and cooking odours are produced, they will be carried outside instead of drifting into
other rooms.
Use the low fan speeds for normal use and the higher fan speeds for high heat, strong
odours or fumes.
Induction cooking considerations
Induction cooktops use energy efficient technology that only heats the contents of a
cooking pot. Unlike gas or traditional electric cooktops, the surrounding air does not get
heated when using an induction cooktop. As a result, rangehood filters, splashbacks and
surrounding cabinetry do not get warmed up, increasing the likelihood of condensation on
these cooler surfaces. Other factors like ambient temperature, humidity, natural ventilation
of the room, size of the cookware and how the induction cooktop is being used also
influence condensation. For example, rapid boiling on high cooktop heat settings like
PowerBoost increases the rate at which water is evaporated, increasing the likelihood of
condensation. It is important to understand that neither the rangehood nor the induction
cooktop are faulty as a result of this phenoenon.
Condensation can be minimised by:
z Using the rangehood on a lower speed setting when boiling.
z Using the induction cooktop on a lower heat setting when boiling.
z Switching the rangehood on 5 minutes before cooking and letting it run for at least
5minutes after cooking.
Gas cooking considerations
Using a powerful gas cooktop or multiple gas burners operating at the same time can cause
the rangehood surfaces to become hot. This effect can be reduced by:
z Using the maximum speed setting to enable hot air to be extracted quickly.

7
CONTROL PANEL
1 Light Press to turn light on/off.
2 Fan speed Press to turn the fan on and to cycle through the fan speeds.
(Total 21 speed cycles) Holding enters boost mode.
3 Fan speed adjust
bar Touch and slide to increase or decrease the fan speed.
4 Power on/off
Press to turn the rangehood on/off. The fan automatically turns
on to operate at speed 15.
When turning the rangehood off, the fan will continue to
operate for 3 minutes. Press a second time to turn the fan off
immediately.
13 4 22

8
CARE AND CLEANING
This rangehood should be cleaned regularly using a mild, liquid detergent and a clean
soft cloth to avoid a build-up of grease occurring. Avoid the use of corrosive chemicals
especially those made up of an acid base, abrasive cleaning products, hard brushes and
steel wool pads. Grease deposits are corrosive which can cause damage.
In areas of high humidity or coastal environments, cleaning should be carried out more
frequently. Disconnect the product from the power source before undertaking any cleaning.
The entire unit should be cleaned once every six months to maintain venting performance.
Always wear rubber gloves during cleaning and maintenance to guard against injury from
sharp metal parts.
Do not operate the hood without the oil filter and oil receptacle in place.
Unplug the power cord if the rangehood will not be used for a long period of time.
Oil receptacle
Empty the oil receptacle regularly to avoid overflow.
Pull the receptacle straight out to remove it
from the rangehood.
Empty the oil receptacle and wash in warm
water with detergent.
Position the oil receptacle between the tabs
on the rangehood and slide back into place.
Ensure it is pushed all the way in.
1
2
Removing the oil receptacle
Replacing the oil receptacle

9
CARE AND CLEANING
Oil filter
z Clean the filter and the filter recess at least once a month. It may need to be cleaned
more frequently depending on the cooking methods used and frequency of use.
z The filter should be removed and left to soak in hot soapy water. After soaking, wipe
clean with a rag and rinse with clean water.
z After rinsing and drying, refit the filters.
Remove the oil receptacle.
Loosen the 4 screws securing the oil filter
and pull out to remove.
1
3
Removing the oil filter
Unclasp and pull out the wind plate to locate
the oil filter.
2

10
CARE AND CLEANING
Fan
z Clean the fan regularly. It may need to be cleaned more frequently depending on the
cooking methods used and frequency of use.
z The oil receptable and oil filter should be cleaned once a month.
z Cleaning the fan will require two people to disassemble and reassemble the rangehood.
z Unplug the power before being disassembled.
z The fan should be removed and cleaned with hot soapy water. Do not wash the
rangehood directly with water to avoid damage.
z Ensure that the clips on the fan blades are not moved or lost. This will imbalance the fan
and can cause increased noise and vibration.
z After rinsing and drying, replace the fan and reassemble the rangehood parts.
z Do not unnecessarily touch the fan.
z Please note, it is recommended that the fan should be cleaned by a trained Fisher &
Paykel technician.
Insert the top edge of the filter into the filter
recess. Ensure the tabs are aligned.
1
Replacing the oil filter
Push the rest of the filter back into place and
tighten the screws to secure.
Replace the oil receptacle.
2

11
TROUBLESHOOTING
If there is a problem with your rangehood, please check the following points before
contacting your local Fisher & Paykel trained and supported service technician or the
Customer Care Centre.
PROBLEM POSSIBLE CAUSES WHAT TO DO
No power. Power supply plug is not plugged
in or not properly connected.
Check the power plug is properly
connected.
No power is supplied to the
electrical outlet.
Restore the power supply or
contact an electrician.
Power is not connected or a fuse
has blown.
Reset the fuse or contact an
electrician.
Product is not working. Power supply is not connected or
the voltage is incorrect.
Restore the power supply or
contact an electrician.
No fan speed has been selected. Select a fan speed.
Light not working. Light not turned on. Press the light on control panel to
turn on the light.
Replacement bulb needed. Contact Customer Care.
Excessive condensation
forms on the rangehood.
Using an induction cooktop. Condensation can be minimised,
refer to ‘Using your rangehood’.
High ambient temperature,
humidity or low natural ventiliation
in the room.
Height of rangehood installation.
Rangehood makes a
clicking noise after
turning off.
Check valve blades settling back
into place when there is no airflow.
This is normal.
Oil leak. Too much oil in the oil receptacle. Remove waste oil in the oil
receptacle.
OIl filter has not been cleaned. Follow the instructions on cleaning
the oil filter.
Main housing hasn’t been cleaned. Wipe the main housing every day
after use according to instructions.

12
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
Oil filter is difficult to
remove.
Filter and filter recess have not
been cleaned.
Clean the filter and filter recess
weekly in accordance with the
instructions.
Rangehood is loud. Main unit is not securely fastened to
the wall.
Check that the main unit is fastened
securely.
Fan is not well fitted. Fit the fan properly.
Fan is damaged. Replace the fan (contact Customer
Care).
Hand-tightened nut is loose. Tighten the hand-tightened nut.
Airflow is lower
than expected.
Rangehood body is not installed at
the correct height.
Re-install the appliance at the
required height.
Universal ducting hose is too long,
has not been stretched tight, or has
too many bends.
Reduce the length of the ducting
hose or the number of bends.
Shared flue aperture is too narrow
or the air outlet is poorly sealed.
Widen the flue aperture or improve
the outlet sealing.
The check valve blade is stuck and
cannot function properly.
Fix the blade and ensure the valve is
working correctly.
Rangehood has not been cleaned. Follow the rangehood cleaning
instructions.

13
MANUFACTURER’S WARRANTY
You automatically receive a 2 year Manufacturer’s Warranty with the purchase ofthis
Rangehood covering parts and labour for servicing within the country of purchase.
Fisher & Paykel undertakes to:
Repair or, at its option, replace without cost to the owner either for material or labour any
part of the product, the serial number of which appears on the product, which is found to
be defective within TWO YEARS of the date of purchase.
Note: this Manufacturer’s Warranty is an extra benefit and does not affect your legal rights.
This Manufacturer’s Warranty DOES NOT cover
A Service calls which are not related to any defect in the product. The cost of a service
call will be charged if the problem is not found to be a product fault. For example:
1 Correcting the installation of the product.
2 Instructing you how to use the product.
3 Replacing house fuses or correcting house wiring or plumbing.
4 Correcting fault(s) caused by the user.
5 Noise or vibration that is considered normal, eg drain/fan sounds, refrigeration noises
oruserwarning beeps.
6 Correcting damage caused by pests, eg rats, cockroaches, etc
7 Replacement light bulbs.
B Defects caused by factors other than:
1 Normal domestic use; or
2 Use in accordance with the product’s user guide.
C Defects to the product caused by accident, neglect, misuse or ‘act of God’.
D The cost of repairs carried out by non-trained and supported service technicians or
thecost of correcting such repairs.
E Normal recommended maintenance as set out in the product’s user guide.
F Repairs when the appliance has been dismantled, repaired or serviced by other than
aFisher&Paykel trained and supported service technician or the selling dealer.
G Pick-up and delivery.
H Transportation or travelling costs involved in the repair when the product is
installed outside the Fisher&Paykel trained and supported service technician’s
normal service area.
Nothing in this manufacturer’s warranty is intended to, or does, limit any rights you may
have under law to recover the costs of inspecting or returning the goods to us.
This product has been designed for use in a normal domestic (residential) environment.
This product is not designed for commercial use (whatsoever). Any commercial use by
acustomer will affect this product’s Manufacturer’s Warranty.
Service under this Manufacturer’s Warranty must be provided by a Fisher&Paykel trained
and supported service technician (refer to the ‘Customer Care’ section at the back of this
book). Suchservice shall be provided during normal business hours. ThisManufacturer’s
Warranty certificate should be shown when making any claim.
Please keep this user guide in a safe place.

14
CUSTOMER CARE
Before you call for service or assistance
Check the things you can do yourself. Refer to your user guide and check that:
1 Your product is correctly installed.
2 You are familiar with its normal operation.
If after checking these points you still need assistance or parts, please refer to your nearest
Fisher & Paykel trained and supported service technician, Customer Care, or contact us
through our local website listed on the back cover.
Call your Fisher & Paykel retailer/dealer from whom you purchased the product. Theyare
trained to provide information on your appliance. If we can be of any furtherhelp, contact
use on:
Phone: [phone]
Fax: [phone]
Website: fisherpaykel.com
Postal address: Fisher & Paykel Appliances Ltd, PO Box 58550, Botany,
Auckland 2163, New Zealand.

15
Complete and keep for safe reference:
Model
Serial No.
Purchase Date
Purchaser
Dealer
Suburb
To w n
Country
CUSTOMER CARE
*If you call, write or contact our website please provide:
your name and address, model number, serial number, date of purchase and a complete
description of the problem. This information is needed in order to better respond to your
request for assistance.
Product details can be found on the inside of the chassis.
The filter needs to be removed to be able to see them.
Registration
Register your product with us so we can provide you with the best service possible.
To register your product visit our website: fisherpaykel.com/register

INSTALLATION GUIDE
CN HK SG
WALL RANGEHOOD,
120CM, BOX CHIMNEY
MINIMAL / CONTEMPORARY
HC120BCX2