FLASHFORGE 3D PRINTER CREATOR PRO 2 User manual

This guide is only applicable to FLASHFORGE Creator Pro 2 3D printer
User Guide
EN-A01 

CONTENT
PREFACE
NOTICE
Chapter 1: 3D Printing Technology
Process
Chapter 2: About Creator Pro 2
About Your Creator Pro 2
Unboxing and Installation
The First Setting
Touchscreen Interface Introduction
Chapter 3: Slicing Software
Installation
Exploring FlashPrint
How to create .g file?
Function Introduction
Chapter 4: Maintenance
Chapter 5: Support and Service
05
06
30
50
51
01

PREFACE

On the completion of this User Guide, thanks all FlashForge engineers and the FlashForge
3D printer users for their unremitting efforts and sincere assistance.
The FlashForge Creator Pro 2 User Guide is designed for the Creator Pro 2 users to start
their printing journey with FlashForge Creator Pro 2. Even if you are familiar with earlier
FlashForge machines or 3D printing technology, we still recommend that please read this
guide, as there is lots of important information about the Creator Pro 2 for you to get a
better 3D printing experience.
For a better and more successful printing experience, you can refer to the following
materials:

FlashForge English website：www.flashforge.com
The official FlashForge website contains the up-to-date information concerning
FlashForge software, firmware, device maintenance and so on. Users are also able to get
the contact information from there.



02

 



NOTICE
Keep your work place tidy.
Do not operate Creator Pro 2 in the presence of flammable liquids, gases or dust.
Keep Creator Pro 2 out of children and untrained persons' reach.


Always use the Creator Pro 2 with a properly grounded outlet. Do not refit Creator Pro 2
plug.
Do not use Creator Pro 2 in damp or wet locations. Do not expose Creator Pro 2 to
burning sun.
In case of device damage, please use the power supply provided by FlashForge.
Avoid using the device during an thunderstorm.
In case of uncertain accident, please unplug the power of device if you do not use it for
long.
ELECTRICAL SAFETY
Do not touch the nozzle and build plate during printing.
Do not touch the nozzle after finishing printing.
Dress properly. Do not wear loose clothing or jewelry. Keep your hair, clothing and
gloves away from moving parts.
Do not operate the device while you are tired or under the influence of drugs, alcohol
or medication.
PERSONAL SAFETY
Do not leave the device unattended for long.
Do not make any modifications to the device.
To lower the build plate before loading/unloading filament. (The distance between
the nozzle and build plate should be kept for at least 50mm)
Operate the device in a well-ventilated environment. Some filament may produce
odors during the printing process.
Never use the device for illegal activities.
Never use the device to make any food storage vessels.
Never use the device to make any electrical appliance.
Never put the model into your mouth.
Do not remove the models with force.
Never connect the device with network cable longer than 3m.

03

Temperature: RT 15-30℃
Moisture: 20%-70%

The device must be placed in a dry and ventilated environment. The distances of the
left, right and back side space should be at least 20cm, and the distance of the front
side space should be at least 35cm.

All polymers degrade with time. Do not unpack until filament is needed. Filament
should be stored at clean and dry conditions.

Please make sure you use the FlashForge filament or the filament from the brands
accepted by FlashForge.


All the information in this document is subject to any amendment or change without
the official authorization from FlashForge.
FLASHFORGE CORPORATION MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS
DOCUMENT, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRATIES OF MERCHANT-
ABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Flashforge is not responsible for any safety accident caused by disassembly or
modification of equipment by the customer. FlashForge shall not be liable for errors
contained herein for incidental consequential damages in connection with furnishing,
performance or use of this material.
Flashforge reserves the right to modify the User guide due to subsequent equipment
updates.
Copyright © 2020 Zhejiang Flashforge 3D Technology Co,. Ltd All Rights Reserved
04

Chapter 1: 3D Printing Technology
3D printing refers to transforming three-dimensional models into physical objects that
you can hold and touch. It is also called additive manufacturing, because the 3D model is
created by “adding”layers upon layers of material until the object is fully fomed.
Fused Filament Fabrication(FFF) is the most common method of 3D printing. It is also the
method that the Creator Pro 2 uses. It works by melting plastic material called filament
onto a print surface in high temperature. The filament solidifies after it cool down, which
happens instaneously after it is extruded from the nozzle. 3D object are formed with the
filament laying down multiple layers.
3D printing involves three steps:
1.Make or download a 3D model.
2.Slice and export the 3D model.
3.Build the 3D model.
Currently, there are three ways of making a 3D model.
You can use free CAD(computer-aided design)software such as
3DTADA, AutoCAD, SolidWorks, Pro-E.
An alternative method to making a 3D model is to scan an object. 3D
scanners work by sigitizing a physical object, collecting its geometric data, and saving it
to a file on your PC. There are also apps that can turn a mobile device into a 3D scanner.
The most popular way of obtaining a 3D model is to download it from
websites that allow users to upload 3D models that they designed.
E.g: www.thingiverse.com
 

Slice software is the software that prepares 3D models for printing and turns them
into instructions for the 3D printers. FlashPrint is the slicing software used for the
FlashForge Creator Pro 2.
Using FlashPrint, you can prepare .stl files to be .x3g files for printing. Then users can
print files via SD card.

Once the output file has been transferred to your Creator Pro 2, it will start to turn the
3D model into a physical object by laying down layers of filament.

05

Chapter 2: About Creator Pro 2
 About Your Creator Pro 2

06
1. Platform
4. LCD panel
7. X-axis guide rod
10. Spring presser
13. Turbofan baffle
16. USB cable input
19. Spool holder
2. Platform support
5. Z-axis guide rod
8. Slot
11. Cooling fan
14. Extruder bracket
17. Filament guidetube buckle
20. Power input
3. Leveling nut
6. Extruder cable bunch
9. Nozzle cooling fan
12. Nozzle
15. SD card slot
18. Spool holder slot
21. Power switch
1
20
21
16
15
19
18
17
2 3 4 5
8
7
6
13 1412
9
10 11


Creator Pro 2
Power Cable USB Cable
Filament
Guide Tube
Unclogging
Pin Tool
Grease Glue Stick
Stamping
Wrench
Allen
Wrench
Top cover
SD Card Spool Holder
PTFE Tube
Filament After-sales
Service Card
Quick Start
Guide
Scraper
Screw Driver
Leveling Card Leveling Nut
Build Tape
󵋤󱌭󳐏
07
Anti- oozing
plate


The surface on which the Creator Pro 2 builds an object.Build Plate
Build Tape
The three dimensional amount of space that an object will use
once it is completed. The largest build volume of Creator Pro 2
is 200*148*150mm.
The blue tape that covers Creator Pro 2’s build plate so that
the object can stick to the build plate well. Please change it
when the adhesion is not good.
Build Volume
Nuts under the platform that are used for adjusting the
distance between the nozzle and build plate.
Leveling Nuts
The device that draws the filament from the spool, melts
it and extrudes it through a nozzle onto the build plate.
Extruder
Also called“print head”, which located at the bottom of the
extruder where heated filament is squeezed out.
Nozzle
An opening located at the top of the extruder.
Filament Intake
A plastic piece that guides the filament from the filament
box to the filament intake.
Filament Guide Tube
A tool that used for seizing the nozzle’s metal cube.
Stamping Wrench

Creator Pro 2
2（independent）
Fused Filament Fabrication(FFF)
3.5’’ Touch Screen
200*148*150mm;
Mirror mode:80*148*150mm; Duplicate mode:95*148*150mm
0.1-0.4mm
±0.2mm
PLA/PVA/ABS/HIPS
1.75mm
0.4mm
10-100mm/s
FlashPrint
Input:3MF/STL/OBJ/FPP/BMP/PNG/JPG/JPEG Output:GX/G
Input:100-240VAC,47-63Hz; Power:320w
SD card，USB cable
No
Name
Number of Extruder
Print Technology
Screen
Build Volume
Layer Resolution
Build Accuracy
Print Filament
Filament Diameter
Nozzle Diameter
Print Speed
Software
Support Format
AC Input
Connectivity
Internal Storage
A tool that used for cleaning and unclogging the extruder.Unclogging Pin Tool
08

 

The Creator Pro 2 was carefully packaged at FlashForge manufacturing facility. Please
follow the unpacking steps laid out below.
 1. Remove the package and take out accessories carefully. Do not
use force.
2. Do not tear the yellow high temperature resistant adhesive tape
around the nozzle, it has thermal insulation and high temperature
resistance characteristics.
1. 2.
3.
Open box and remove top foam piece. Firmly grasp the two side handles of
FlashForge Creator Pro 2. Lift it out of the
carton and place it on a stable surface.
Remove the packing bag and then
remove the tape and plastic wrap for
protecting the front door.
4. The accessories shall be displayed. Let
us remove the inner package and take
the accessories out.
09

6.
5. Take out the foam with accessories.
Shear two ties on the both sides of
X-axis guide rod.
Take the extruder out and place the
extruder carefully. Avoid the nozzle to
touch the desk, which prevent the nozzle
damage from scratch.
7. Open the door, remove top cover of the
printer and take filament out of the lid.
8. Hold both sides of the printing platform,
and slowly lift the platform from the
bottom to facilitate the removal of the
foam box below.
10. Unpacking is complete. It is recom-
mended that you keep the packaging
materials for later handling or storage.
9. Take out the foam on the bottom of the
platform, and then slowly press the
platform down by hands to the lower
position for easy subsequent installa-
tion.
10

1.Extruder Assembly

Lower the platform first and place the
dual extruder on the extruder seat.
Take the M2.5 Allen Wrench from the
tool bag and four M3 bolts from the
accessory kit.
Adjust the extruder location to align the
bolt holes.
Secure the extruder onto the extruder
seat by screwing the M3 bolts in.
1.
2.
3.
4.
Bolt Hole Bolt Hole
11

2.Filament Guide Tube and Filament Installation
1.To install a spool holder, level it and insert the end into the corresponding opening.
2.Turn down the spool holder to make the holder bottom cleave to the printer back.
3.Take a roll of filament, then squeeze the spool holder top and mount the filament spool
to the holder.
Please refer to the next page for the
right method of filament mounting.
12

Tips
The filament spool must be oriented
correctly (see below).
After filament guide tube fixation
completed, press the left spring presser
of extruder, put filament vertically into
the left filament intake from the other
end of filament guide tube. Lock the filament guide tube with R-shape
buckles.
Install top cover for printing ABS; remove
the top cover for printing PLA.
Please make sure that the nozzle touches the
anti-oozing plate properly when installed. It is
OK to adjust the distance between the nozzle
and plate manually. It is normal to see scratches
on the surface of the plate after printing for
several times.
1.
2.
3.Install Top Cover 4.Install Anti-oozing Plate
Filament Guide
Tube Buckle
limited seat
13
Note: Please pay attention to extend the guide tube to the inside of the spool to prevent
the filament from being entangled and being wrapped outside the spool.
M3x8
Fixed the anti-oozing plate by two screws.

 

1.
2.
Tap [Tools]-[Filament]
Tap [load], the extruder will start to heat up. After heating to the target temperature,
please manually insert the filament into the filament feeding wheel. When the filament
is ejected from the nozzle, it indicates that loading is completed.
3. Tap [unload], the extruder starts to heat up. After heating to the target temperature,
manually feed out a part of filament from the nozzle, then press down the spring
presser, quickly pull out the filament, and complete unloading.
Print
L Extruder
Load
Unload
Load
Unload
R Extruder
Heating...
L Extruder 75℃ / 220℃
Preheat Tools
Filament
Setting
Level
Status
Home
About
Manual
14


1.
2.
Tap [Tools]-[Level] to start leveling. The machine will finish homing first.
Clearing the remaining materials on the nozzle first to avoid leveling fails.
After stop movement of extruder and platform, tighten the three nuts below the
platform counterclockwise (To avoid scratch build plate by extruder and it is important
action)
3. Choose one extruder and move it to the first nut by hand. Place a paper under the
extruder and tighten the nut to reduce the distance between extruder and platform.
Gently move the paper and feel the fraction. If move the paper with gent fraction, it is a
suitable distance between extruder and platform. Finished the first place, and repeat
the same actions in the second and third nut.
Note: the small distance between the extruder and platform causes removing printed
objects hard, while big distance causes adhesion fails or wrapping.
Filament
Setting
Level
Status
Home
About
Manual
Please wait, device is homing.
Next
Screw the three nuts tnder the platform
counterclockwise until they are tight, then
tap the [Next].
Next
Please adjust the front thumb screw under
Platform when stop.
Next
15


1.
2.
Tap [Tools]-[Setting]-[Z calibration]. Creator Pro 2 uses a compensation layer mecha-
nism. Instead of manually adjusting the installation positions of the left and right
nozzles, a program is used to calculate the height difference between the two nozzles.
The extruder and platform will return to the zero position first, select any extruder to
calibrate. When the temperature of the nozzle and the platform is too high, it will wait
for the nozzle to cool down to 50 ° C to prevent the nozzle from scalding the build tape.
3. Follow the on-screen instructions and insert the leveling card between the nozzle and
the platform, please click Z- or Z + to adjust the appropriate spacing. The adjustment
range is sliding leveling paper. If you feel a little frictional resistance, it indicates that
the distance between the nozzle and the platform is appropriate. When one extruder is
adjusted, it will be switched to another extruder for calibration.
Note: Do not turn the nuts under the platform during Z-axis calibration.

Print Preheat Tools
Z:0.08
Z-
Z+
OK
Z Calibration
Initializing moving...
Please tap Z-，Z+ to adjust and
put the leveling card between
nozzle and platform to verify a
proper distance.
16
Filament
Setting
Level
Status
Home
About
Manual
X
Calibration
Y
Calibration
Z
Calibration
Expert
Mode Language FactoryReset

1.
2.
Tap [Setting]-[X Calibration], or continue the X-axis calibration after the Z-axis calibra-
tion is completed. After the machine initialization movement is completed, the nozzle
and the platform will be heated. At this time, please ensure that the filament has been
inserted into the extruder.
X-axis calibration: Used to adjust the consistency of the two extruders in the X-axis
direction to prevent misalignment during printing.
After heating, left and right extruders print a line one by one.
3. According to the actual printed lines, click X-, X + to adjust the bias of the extruders and
remove the printed lines; tap the verify button, the left and right extruders will print the
lines again to see if the lines coincide, if they coincide, it means that the X-axis
calibration is completed, if they are inconsistent, continue to adjust, until it coincides.

X Calibration
L: 152/200
R: 164/200
B: 45/50
OK
Verify
X-
X-
R
L
0.00 X+
X+
R
L
X+
R
L
R
L
Please tap X-，X+ to adjust and verify make
sure the lines are aligned.
17
X
Calibration
Y
Calibration
Z
Calibration
Expert
Mode Language FactoryReset

1. Tap [Setting]-[Y Calibration], or continue the Y-axis calibration after the X-axis calibra-
tion is completed. After the machine initialization movement is completed, the nozzle
and the platform will be heated. At this time, please ensure that the filament has been
inserted into the extruder.
Y-axis calibration: Used to adjust the consistency of the two extruders in the Y-axis
direction to prevent misalignment during printing.
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Y Calibration
L: 152/200
R: 164/200
B: 45/50
2. After heating, left and right extruders print a line one by one.
3. According to the actual printed lines, click Y-, Y + to adjust the bias of the extruders and
remove the printed lines; tap the verify button, the left and right extruders will print the
lines again to see if the lines coincide, if they coincide, it means that the Y-axis
calibration is completed, if they are inconsistent, continue to adjust, until it coincides.
Please tap Y-，Y+ to adjust and verify make
sure the lines are aligned.
OK
Verify
Y+
0.00
Y- Y- R
L
Y+ R
L
Y-
L
R
LR
18
X
Calibration
Y
Calibration
Z
Calibration
Expert
Mode Language FactoryReset