Fluke TiS20+ User manual

TiS20+
Thermal Imager
Users Manual

November 2019 (English)
© 2019 Fluke Corporation. All rights reserved. Specifications are subject to change without notice.
All product names are trademarks of their respective companies.

LIMITED WARRANTY AND LIMITATION OF LIABILITY
Each Fluke product is warranted to be free from defects in material and workmanship under normal use and
service. The warranty period is two years and begins on the date of shipment. Parts, product repairs, and services
are warranted for 90 days. This warranty extends only to the original buyer or end-user customer of a Fluke
authorized reseller, and does not apply to fuses, disposable batteries, or to any product which, in Fluke's opinion,
has been misused, altered, neglected, contaminated, or damaged by accident or abnormal conditions of operation
or handling. Fluke warrants that software will operate substantially in accordance with its functional specifications
for 90 days and that it has been properly recorded on non-defective media. Fluke does not warrant that software
will be error free or operate without interruption.
Fluke authorized resellers shall extend this warranty on new and unused products to end-user customers only but
have no authority to extend a greater or different warranty on behalf of Fluke. Warranty support is available only if
product is purchased through a Fluke authorized sales outlet or Buyer has paid the applicable international price.
Fluke reserves the right to invoice Buyer for importation costs of repair/replacement parts when product purchased
in one country is submitted for repair in another country.
Fluke's warranty obligation is limited, at Fluke's option, to refund of the purchase price, free of charge repair, or
replacement of a defective product which is returned to a Fluke authorized service center within the warranty
period.
To obtain warranty service, contact your nearest Fluke authorized service center to obtain return authorization
information, then send the product to that service center, with a description of the difficulty, postage and insurance
prepaid (FOB Destination). Fluke assumes no risk for damage in transit. Following warranty repair, the product will
be returned to Buyer, transportation prepaid (FOB Destination). If Fluke determines that failure was caused by
neglect, misuse, contamination, alteration, accident, or abnormal condition of operation or handling, including
overvoltage failures caused by use outside the product’s specified rating, or normal wear and tear of mechanical
components, Fluke will provide an estimate of repair costs and obtain authorization before commencing the work.
Following repair, the product will be returned to the Buyer transportation prepaid and the Buyer will be billed for the
repair and return transportation charges (FOB Shipping Point).
THIS WARRANTY IS BUYER'S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. FLUKE SHALL NOT BE LIABLE FOR ANY
SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSSES, INCLUDING LOSS OF
DATA, ARISING FROM ANY CAUSE OR THEORY.
Since some countries or states do not allow limitation of the term of an implied warranty, or exclusion or limitation
of incidental or consequential damages, the limitations and exclusions of this warranty may not apply to every
buyer. If any provision of this Warranty is held invalid or unenforceable by a court or other decision-maker of
competent jurisdiction, such holding will not affect the validity or enforceability of any other provision.
11/99
Fluke Corporation
P.O. Box 9090
Everett, WA 98206-9090
U.S.A.
Fluke Europe B.V.
P.O. Box 1186
5602 BD Eindhoven
The Netherlands
ООО «Флюк СИАЙЭС»
125167, г. Москва,
Ленинградский проспект дом 37,
корпус 9, подъезд 4, 1 этаж
LIMITED WARRANTY AND LIMITATION OF LIABILITY

i
Table of Contents
Title Page
Introduction ........................................................................................................... 1
How to Contact Fluke............................................................................................ 1
Safety Information................................................................................................. 2
Product Familiarization ......................................................................................... 2
Front ................................................................................................................ 2
Touch Screen (Display) ................................................................................... 4
Control Panel................................................................................................... 5
Primary and Secondary Triggers..................................................................... 6
Basic Operation .................................................................................................... 6
Turn On and Off the Product ........................................................................... 6
Capture Image................................................................................................. 6
Save Images to PC.......................................................................................... 7
Menu Controls....................................................................................................... 7
Main Menu ............................................................................................................ 9
Measurement Menu......................................................................................... 10
Level/Span.................................................................................................. 10
Emissivity Adjustment................................................................................. 12
Transmissivity............................................................................................. 13
Image Menu..................................................................................................... 13
Palette Menu......................................................................................................... 14
Display Menu................................................................................................... 14
Marker ........................................................................................................ 15
Spot Box..................................................................................................... 15
Device Settings Menu...................................................................................... 16
Fluke Connect Menu........................................................................................ 18
Asset Identification (Asset ID).......................................................................... 18
Assign Asset ID Tag with a QR Code or Barcode...................................... 18
Assign Asset ID Tag Manually.................................................................... 19
Exit an Asset ID Tag................................................................................... 19
Assign a Different Asset ID Tag ................................................................. 19
Connection Icons............................................................................................. 20
Save Images to Fluke Connect Cloud ............................................................. 21
Sign in to Fluke Connect WiFi Network...................................................... 21
Sign out of Fluke Connect WiFi Network.................................................... 22
Sign in to Fluke Connect Cloud.................................................................. 22
Sign out of Fluke Connect Cloud................................................................ 22
Fluke Connect Wireless System...................................................................... 23
Pair Hotspot to Fluke Connect.................................................................... 23
Pair to Mobile App ...................................................................................... 24

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Save Images to Shared Folder ........................................................................ 24
Sign in to Shared Folder WiFi Network....................................................... 25
Sign out of Shared Folder WiFi Network..................................................... 25
Sign in to Shared Folder ............................................................................. 26
Sign out of Shared Folder ........................................................................... 27
Memory Menu (Memory Gallery)........................................................................... 27
View Image ...................................................................................................... 28
Notes................................................................................................................ 28
Notes with Single Image ............................................................................. 28
Add a Note to Multiple Images.................................................................... 29
Delete Images.................................................................................................. 29
Delete an Image.......................................................................................... 29
Delete Multiple Images ............................................................................... 29
Delete All Images........................................................................................ 30
Flag an Image .................................................................................................. 30
Asset ID............................................................................................................ 30
Fluke Connect Desktop Software.......................................................................... 31
Download Fluke Connect Software.................................................................. 31
Update Firmware.............................................................................................. 31
Accessories........................................................................................................... 32
Maintenance.......................................................................................................... 32
Clean the Case ................................................................................................ 32
Lens Care......................................................................................................... 32
Battery Care..................................................................................................... 33
Charge Batteries .............................................................................................. 33
Two-Bay Battery Charger Base .................................................................. 33
AC Power Socket on Imager....................................................................... 34
Optional 12 V Vehicle Charger ................................................................... 34
Radio Frequency Data .......................................................................................... 34
Specifications ........................................................................................................ 34

1
Introduction
The Fluke TiS20+ Thermal Imager (the Product or Imager) is a handheld, infrared imaging
camera for use in many applications. These applications include equipment troubleshooting,
preventive and predictive maintenance, building diagnostics, and research and development.
The Product shows thermal images on a high-visibility, industrial-quality LCD touch screen.
The Product saves images to internal memory or SD card that can be transferred to a PC
through a direct USB connection to the PC or by wireless transfer to a PC or mobile device.
The Product includes Fluke Connectdesktop software. Fluke Connect is a high-
performance, professional software suite for quality analysis and reporting.
How to Contact Fluke
To contact Fluke, call one of the following telephone numbers:
• Technical Support USA: 1-800-44-FLUKE (1-800-443-5853)
• Calibration/Repair USA: 1-888-99-FLUKE (1-888-993-5853)
• Canada: 1-800-36-FLUKE (1-800-363-5853)
• Europe: [phone]
• Japan: [phone]
• Singapore: [phone]
• China: [phone]
• Brazil: [phone]
• Anywhere in the world: [phone]
Or, visit Fluke's website at www.fluke.com.
To register your product, visit http://register.fluke.com.
To view, print, or download the latest manual or manual supplement, visit
http://us.fluke.com/usen/support/manuals.
To request a printed manual, vist www.fluke.com/productinfo.

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Users Manual
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Safety Information
General Safety Information is in the printed Safety Information document that ships with the
Product and at www.fluke.com. More specific safety information is listed where applicable.
A Warning identifies hazardous conditions and procedures that are dangerous to the user. A
Caution identifies conditions and procedures that can cause damage to the Product or the
equipment under test.
Product Familiarization
The manual explains the features of the Product.
Front
Table 1shows the front of the Product.
Table 1. Front
Item Description Item Description
Retractable lens cover EPrimary trigger
Infrared camera lens FLithium-ion smart battery
Visual light camera lens GAC power supply with
universal adapters
DSecondary trigger H2-bay battery charging base
7
6
4
5
2
3
1

Thermal Imager
Product Familiarization
3
Table 2shows the back of the Product.
Table 2. Back
Item Description Item Description
LCD touch screen (display) EAC Adapter/Charger Input
Terminal
Connector cover FControl panel
USB port GHand strap anchor
DSD memory card slot
3
4
5
6
7
1
2

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Touch Screen (Display)
The touch screen is the user interface of the Product. The touch screen has a backlight for
work in dimly lit spaces.
Table 3shows the default information on the screen of the Product.
Table 3. Display
Item Description Item Description
Center point marker HStatus bar
Center point temperature IBackground temperature
Scale JEmissivity value
DTemperature range upper value KTime
E
Range bar
The range of colors in the palette
mapped to a certain range of
temperatures
LDate
FCenter point color in relation to the
palette MBattery status
GTemperature range lower value
12
4
5
6
7
910111213
3
8

Thermal Imager
Product Familiarization
5
Control Panel
The control panel is used to change parameters or select functions and options. Table lists
the functions of the buttons on the Control Panel.
Table 4. Control Panel
Button Description
OPush to turn on or off the Product.
s
Push to open the main menu.
Within a submenu:
Push to either save the change and go back to the previous
menu.
Or
Push to perform the function listed on the submenu key.
d
Push to open the main menu.
Within a submenu:
Push to either cancel the change and go back to the previous
menu.
Push to perform the function listed on the submenu key.
Or
Push and hold for 2 seconds to exit out of all menus.
a
Push and hold for 2 seconds to toggle between Manual/Auto
Level and Span.
With Level/Span set to Manual, push to rescale the temperature
values on the display at that time. See Level/Span.
mPush to review, edit, and delete captured images. See Memory
Menu (Memory Gallery).
WXYZ
Push to move the cursor and highlight an option.
With Level/Span set to Manual, push to adjust the Level and
Span. See Level/Span.
With Level/Span set to Auto, push to adjust the IR-Fusion level.
In the Spot Box menu, push to adjust the size or position of the
spot box. See Spot Box.
In the Marker menu, push to move the marker. See Marker.

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Primary and Secondary Triggers
The two-part trigger is located in the standard trigger position for a pistol-grip device. The
larger, green trigger is the primary trigger. The smaller, black trigger is the secondary trigger.
Use the primary trigger to capture an image to save or edit. Use the secondary trigger to open
the Asset Identification mode to scan a QR code or barcode to attach an asset to an image.
Basic Operation
Turn On and Off the Product
Before you use the Product for the first time, charge the battery. See Charge Batteries.
To turn on the Product, push and hold Ofor 1 second. To turn off the Product, push and hold
Ofor 2 seconds.
With the Product on, push and release Oto NUC (calibrate) the camera sensor.
Note
All thermal Imagers need sufficient warm-up time for accurate temperature
measurements and best image quality. Warm-up time can vary by model and
environmental conditions. Although most Imagers are fully warmed up in 3 minutes to
5 minutes, wait a minimum of 10 minutes if the most accurate temperature
measurement is important to your application. When you move an Imager between
environments with large differences in ambient temperature, allow for additional
adjustment time.
Capture Image
To capture an image:
1. Focus on a target.
2. Push and release the Primary Trigger button or double tap on the display to capture and
freeze the image.
The image is in the memory buffer for you to save, add or remove an asset ID, or edit.
Note
Asset ID tags, flags, and notes can be saved with images captured in .is2 file format
only. To select .is2 file format, see Device Settings Menu.

Thermal Imager
Menu Controls
7
3. To assign an asset ID tag to the image, tap Scan Asset ID, or tap Remove Asset ID to
remove an asset ID tag from the image. See Asset Identification (Asset ID).
4. To add a flag to the image, tap Edit > Flag Image, or tap Edit > Unflag Image to remove
the flag from the image. See Flag an Image. Tap Edit again to return to the image preview
screen.
5. To add a note to the image, tap Edit > Add Note. See Notes. Tap Edit again to return to
the image preview screen.
6. Tap Save.
Save Images to PC
To save images to a PC with the USB cord:
1. Turn on the Product.
2. Connect one end of the USB cord into the USB port on the Product and the other end into
a USB port on a PC.
The PC recognizes the Product as an external memory storage device.
3. On the PC:
a. Browse to the directory on the Product.
b. Copy and paste or drag the images to a directory on the PC.
4. Remove the USB cord from the PC and the Product.
Menu Controls
To use the menus to change and view settings:
1. Tap the display to open the main menu.
2. Tap an icon on the main menu to open a submenu. See Table 6.
The background of the selected icon changes to yellow.
3. Tap a menu control to set and change options. See Table 5.
4. To close a submenu and return to live camera mode, tap the submenu icon again.

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Table 5lists the menu controls.
Table 5. Menu Controls
Item Control Function
Slider bar Adjusts a value. Touch and slide the bar to the left to decrease the value or to the right to increase the
value.
Toggle switch Turns on or off a feature.
Feature on.
Radio button Selects one item from a list.
Option selected.
More menu options
button Opens a menu to show other menu options.
Option menu button YOpens an option menu to adjust a setting.
Numerical value
adjuster buttons
9/KDecreases a numerical value.
8/4Increases a numerical value.
Back arrow JReturns to the previous menu.
Exit button
Closes menu and returns to camera mode.
Or,
Exits out of an Asset ID. See Asset ID.
Delete button TDelete an image. See Delete Images.
Note button NView, add, or edit a note. See Notes.
Add a note button With at least one note attached to an image, add
another note to the image. See Notes.
Asset ID button DAdd or remove an asset ID tag. See Asset ID.
Flag toggle switch H/Toggle to add or remove a flag. See Flag an Image.

Thermal Imager
Main Menu
9
Main Menu
Table 6lists the secondary menus available in the Main Menu.
Table 6. Main Menu
Item Secondary Menu Option Function
gMeasurement <options> Set the infrared settings. See
Measurement Menu.
aImage IR-Fusion Set the IR-Fusion level. See Image
Menu.
PPalette <options> Set the palette to use on the image.
See Palette Menu.
DMDisplay <options> Set the features to show on the
display. See Display Menu.
EFFluke Connect <options>
Save images over a WiFi connection.
See Fluke Connect Menu.
Note
The Fluke Connect system is
not available in all countries.
FSDevice Settings <options> Set user preferences and view
information about the Product. See
Device Settings Menu.
123456

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Measurement Menu
Table 7lists the options available in the Measurement menu.
Level/Span
Level and Span are values within the total range of temperature. Level is the temperature level
to view within the total range of temperatures. Span is the span of temperatures to view within
the total range of temperatures. See Table 8.
Table 7. Measurement Menu
Option Menu Option Description
Level/Span
Auto Sets the Level/Span to adjust automatically or
manually.
Manual
Set Level/Span With Level/Span set to Manual, changes the
Level/Span. See Level/Span.
Emissivity
Custom Value
Sets a custom emissivity value when a value
from the standard emissivity table is not
appropriate for the measurement. See Emissivity
Adjustment.
<options> Select an emissivity value from a list of common materials. Use the scroll bar to see all of the
options. See Emissivity Adjustment.
Background <options>
Changes the background temperature to
compensate for reflected background
temperature.
Very hot objects or very cold objects can affect
the apparent temperature and measurement
accuracy of the target, especially when surface
emissivity is low. Adjust the reflected background
temperature to improve the accuracy of the
measurement.
Transmissivity <options>
Changes the values used to calculate the
temperature based on the transmission
percentage of the infrared-transparent window
(IR window). See Transmissivity.

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Main Menu
11
With Level/Span set to Auto, the Imager sets Level/Span based on the total temperature
range.
With Level/Span set to Manual, the level setting moves the thermal span up or down within
the total temperature range.
To change Level/Span:
1. Select g> Level/Span > Manual, or push a for 2 seconds.
2. Select Set Level/Span.
3. Push:
•Yto decrease the temperature span.
•Zto increase the temperature span.
•Wto move the span to a higher temperature level.
•Xto move the span to a lower temperature level.
The scale along the right side of the display shows the thermal span increasing or decreasing
in size and shows the span as it moves to different levels within the total range. See Table 8.
Table 8. Level and Span Settings
Item Description
Level
Span
Total range
12
3

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To use the temperature range high and low values on the display for future measurements:
1. Set Level/Span to Manual.
2. Push ato rescale the display and save the temperature values on the display at that
time.
To use a different temperature range, use the arrow keys to change the Level/Span, or
push atwice to rescale.
Note
The Imager always powers up in the same Level/Span mode, Auto or Manual, as when
the Imager was powered down.
Emissivity Adjustment
All objects radiate infrared energy. The actual surface temperature and emissivity of the target
affects the quantity of energy radiated. The Imager senses the infrared energy from the
surface of the target and uses the data to calculate an estimated temperature value. Many
common materials such as wood, water, skin, cloth, and painted surfaces, including metal,
radiate energy well and have a high emissivity factor of ≥90 % (or 0.90). The Imager measures
temperatures accurately on targets with a high emissivity.
Shiny surfaces or unpainted metals do not radiate energy well and have a low emissivity factor
of <0.60. For the Imager to calculate a more accurate estimate of the actual temperature of
targets with a low emissivity, adjust the emissivity setting.
WWarning
To prevent personal injury, see emissivity information for actual temperatures.
Reflective objects result in lower than actual temperature measurements. These
objects pose a burn hazard.
Set emissivity as a direct value or from a list of emissivity values for some common materials.
If the emissivity value is <0.60, a caution shows on the display.
Note
Surfaces with an emissivity of < 0.60 make it difficult to determine reliable and
consistent actual temperatures. The lower the emissivity is the greater the potential of
error is when the Imager calculates the temperature measurement because more of
the energy reaching the camera is specified as background temperature. This is also
true even when adjustments to the emissivity and reflected background adjustments
are performed properly.

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Main Menu
13
Transmissivity
When you do infrared inspections through IR windows, not all of the infrared energy emitted
from the target is transmitted through the optical material in the window. If you know the
transmission percentage of the window, adjust the transmission percentage in the Imager or in
Fluke Connect desktop software to improve the accuracy of the measurement.
When you do not do infrared inspections through an IR window, set Transmissivity to 100 % to
disable the correction percentage.
Image Menu
The IR-Fusion slider bar sets the Product to take images from full visible light mode to full
IR-Fusion mode. Use a blend between visible light mode and IR-Fusion to view an object with
some temperature overlays.
To adjust the IR-Fusion level:
1. Tap A.
2. Use the slider bar to set the IR-Fusion level.
Alternatively, you can adjust the IR-Fusion level in camera mode:
With Level/Span set to Auto, push Yor Zto change the IR-Fusion level.
Or,
Touch the display and slide left to right to increase the level of IR-Fusion. Slide from right to
left to decrease the IR-Fusion level. See Figure 1.
Figure 1. IR-Fusion Level

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Palette Menu
The standard palettes offer an equal, linear presentation of colors that allow for best
presentation of detail. The palettes are Grayscale, Ironbow, High Contrast, Amber, Hot Iron,
and Blue-Red.
To change the palette of an image:
1. Tap P.
2. Tap on a palette thumbnail.
A check mark shows on the selected palette. The color and temperature range bar on the
display changes according to the selected palette. See Figure 2.
Figure 2. Palette and Range Bar Selection
Display Menu
Use the Display menu to set which features to show on the display. To show the Fluke logo on
the display, see Device Settings Menu. Table 9lists the options in the Display menu.
Table 9. Display
Option Description
Spot Temp
(Min/Max)
Turn on or off the maximum and minimum temperature indicators on
the display.
The Spot Temperatures are floating HI and LO temperature
indicators that move on the display as the temperature
measurements of the image fluctuate.
Marker Turns on or off a fixed-temperature spot marker. See Marker.
Spot Box Turns on or off a temperature measurement zone (box) that centers
on a target. See Spot Box.
Center Point Turn on or off the Center point marker and Center point temperature.
Scale Turn on or off the Scale.
Status Bar Turn on or off the Status bar.

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Palette Menu
15
Marker
Use a fixed-temperature spot marker to show the temperature at the point before you save an
image.
To set a marker, select m> Markers > On. The marker (+) shows on the display.
To change the position of the marker:
1. Drag the marker or push W/ X/ Y/ Zto move the marker on the image.
2. Push sto set the change and exit the menu.
Spot Box
Use the Spot Box feature to set a temperature measurement zone (box) to center on the target
and to adjust the sizes or position of the box. The box expands or contracts to different levels
within the infrared image. The box shows an approximate maximum (MAX), average (AVG),
and minimum (MIN) temperature measurement in that area.
Note
When you use Spot Box, the level and span of the Imager adjusts to the thermal
scene within the spot box.
To set a spot box, select m> Spot Box > On.
A white box shows on the display. atoggles between Size and Position.
To change the size and position of a box:
1. If necessary, push a to select Size.
;shows on the display.
2. Drag to increase or decrease the size of the Spot Box.
Or,
Push:
•Wto decrease the vertical size.
•Xto increase the vertical size.
•Yto decrease the horizontal size.
•Zto increase the horizontal size.

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3. Push ato select Position.
:shows on the display.
4. To move the box, drag the center of the box or push W/ X/ Y/ Z.
5. Push sto set the change and exit the menu.
Device Settings Menu
Table 10 lists the options in the Device Settings menu.
Table 10. Device Settings Menu
Option Menu Option Description
Backlight NA Use the slider bar to set the brightness level of the
display.
File Format
IS2
Saves images as an .is2 file.
Choose the .is2 file format when image modification and
maximum resolution is needed.
The .is2 file format consolidates the infrared image,
radiometric temperature data, visible image, notes, and
tags into a single file. To customize or separate the
visible and infrared images, use Fluke Connect desktop
software.
Use to assign an asset ID tag or to flag an asset image.
JPEG
Saves images as a .jpg file.
Choose the .jpg file format for images with the smallest
file size, where modification is not needed, and image
quality and resolution are not as important.
Units <options> Sets the temperature units. This option is not available in
all countries.
Distance
<options> Sets the distance to use to adjust the parallax correction between the IR camera lens and visual light camera
lens.
Units Sets the units to use to measure distance. This option is
not available in all countries.
Change
Filename
Filename
Prefix Changes the default filename that starts with IR_ to a different 4-character prefix.
Reset
Filename
Numbers Resets the file number to 00001.