Follett Symphony 110 Series Supplement

Installation, Operation and Service Manual
Following installation, please forward this manual
to the appropriate operations person.
208597R06
110CT400A/W-L 110CR400A/W-L 110FB400A/W-L
110 Series
Ice and Water Dispensers
Order parts online
www.follettice.com
801 Church Lane • Easton, PA 18040, USA
Toll free [phone] • [phone]
Fax [phone] • www.follettice.com

Follett Corporation
Equipment Return Policy
Follett equipment may be returned for credit under the following conditions:
1. The equipment is new and unused.
2. A return authorization number has been issued by customer service within 30 days after shipment.
3. Follett receives the equipment at the factory in Easton, PA within 30 days after issuance of the return authorization number.
4. The equipment must be returned in Follett packaging. If the packaging has been damaged or discarded, Follett will forward, at
the customer’s expense, new packaging.
Note: Return freight charges are the responsibility of the customer. If equipment is returned and is damaged because of
improper packaging, Follett Corporation will not be held responsible.
Credit will be issued when:
The equipment has been inspected by Follett and deemed suitable to be returned to stock.
Note: A 15% restocking charge will be deducted from the credit. If the cost to return the product to stock exceeds 15%, the
actual cost will be deducted.
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Before you begin
Specications
Field wiring
Installation
Installing freestanding dispensers
Installing wall mount dispensers
Installing Satellite-ll™icemakers
Installing top mount icemakers
User information
Cleaning and sanitizing procedures
Service Information
Wiring diagram – lever models
Wiring diagram – SensorSAFE™models
Dispenser troubleshooting
Troubleshooting SensorSAFE board and sensors
Disassembly and replacement instructions
Thermostat locations
Parts
Dispenser exterior
Dispense chute and splash panel areas – lever models
Electrical box – lever models
Dispense chute and splash panel areas – SensorSAFE models
Electrical box – SensorSAFE models
Wheel motor and drive system
Hopper components
Chilled water components
Solenoid dispense assembly
Table of contents
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Welcome to Follett
Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and outstanding
after-the-sale support. To ensure that this equipment delivers that same degree of service, we ask that you review the
installation portion of this manual before beginning to install the unit. Our installation instructions are designed to help
you achieve a trouble-free installation. Should you have any questions or require technical help at any time, please call
our technical service group toll free at [phone] or [phone].
Before you begin
After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If damage is
found, notify your shipper immediately and contact Follett Corporation for help in ling a claim, if necessary.
Check your paperwork to determine which model you have. Follett model numbers are designed to provide information
about the type and capacity of Follett equipment. Following is an explanation of model numbers:
Important cautions
!
• Do not tilt any unit further than 30° off vertical during uncrating or installation
• Dispenser bin area contains mechanical, moving parts. Keep hands and arms clear of this
area at all times. If access to this area is required, power to unit must be disconnected rst.
• Follett recommends a Follett QC4-FL4S water lter system (item# 00130229) be installed in
the icemaker inlet water line
• Prior to operation clean and sanitize the dispenser in accordance with instructions found in this
manual
• Ice is slippery. Be sure counters and oors around dispenser are clean, dry and free of ice.
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Condenser type – A = air-cooled, W = water-cooled
110CT400A-L
Icemaker capacity and refrigerant – 400 = 400 lbs (181kg)/day, R404A refrigerant
Icemaker location – R = Satellite-ll icemaker, T = integral icemaker in top of cabinet,
B = icemaker in base of freestanding units
Dispenser conguration – C = countertop, F = freestanding
Approximate storage capacity in lbs
L = Lever dispensing, S = SensorSAFE infrared dispensing

Specications
Electrical
1. Models with Satellite-ll icemakers (110CR400A/W)
Icemaker Max. fuse Dispenser Max. fuse
Basic electrical: 115V/60Hz/1 phase 11.0 amps 20 amps 4.0 amps 20 amps
2. Freestanding models and models with integral icemakers (110FB400A/W, 110CT400A/W)
Total system Max. fuse
Basic electrical: 115V/60Hz/1 phase 14.0 amps 20 amps
3. Dispensers and Satellite-ll icemakers are supplied with 7-foot power cord with NEMA 5-20 hospital grade plug.
Connect to 20 amp circuit fuse or breaker.
Note: It is preferred that circuit be protected by a GFCI.
Ambient
Air temp 100 F/38 C max. 50 F/10 C min. (best performance below 80 F/27 C)
Water temp 90 F/32 C max. 40 F/4 C min. (best performance below 70 F/21 C)
Water pressure 70 P.S.I. max. 10 P.S.I. min.
Plumbing
110CR with 110CT with 110FB with
Satellite-ll icemaker integral icemaker icemaker in base
Dispenser drain 3/4" FPT 3/4" FPT 3/4" FPT
Icemaker drain 3/4" MPT 3/4" MPT 3/4" MPT
Dispenser water inlet 3/8" FPT 3/8" FPT 3/8" FPT
Icemaker water inlet – 3/8" FPT –
Satellite-ll IM water inlet 3/8" OD push-in – –
Cond. inlet – w/c only 3/8" FPT 3/8" FPT 3/8" FPT
Cond. drain – w/c only 3/8" FPT 3/8" FPT 1/2" FPT
Note: Water shut-off recommended within 10 feet (3m) of dispenser. Drain to be hard piped and insulated, and maintain
slope of at least 1/4" per foot (6mm per 305mm run) of slope. All plumbing connections must be made in accordance with
local building codes.
Ventilation clearances
Countertop models with Satellite-ll icemaker (110CR400A/W) — none. 12" (775mm) at top advised for service.
Countertop models with integral icemaker (110CT400A/W) — 6" (153mm) at top. 6" (153mm) each side advised for
service.
Freestanding models (110FB400A/W) — 4" (102mm) at rear. 12" (305mm) at top advised for service.
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