Fortinet FON-375 User manual

FortiFone™ User Guide
for FON-375

FortiFone™ User Guide for FON-375
Revision 1
October 5, 2016
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Contents Page iii FortiFone User Guide
Contents
Introduction....................................................................................................... 1
Phone features......................................................................................................... 1
Programmable keys................................................................................................. 2
Display layout........................................................................................................... 2
Installation......................................................................................................... 3
Attaching the stand.................................................................................................. 3
For desktop use ................................................................................................. 3
For wall mounting .............................................................................................. 3
Connecting the phone ............................................................................................. 4
Setting up the phone ............................................................................................... 5
For use as an internal extension ........................................................................ 5
For use as an external extension ....................................................................... 5
Personalizing your Phone................................................................................ 6
How to navigate through menus.............................................................................. 6
Entering values with the dial pad and softkeys ....................................................... 6
Configuration Overview ................................................................................... 7
Status....................................................................................................................... 7
Features ................................................................................................................... 7
Auto hangup....................................................................................................... 7
Call waiting......................................................................................................... 7
DND.................................................................................................................... 7
Blocking anonymous call ................................................................................... 7
Ban outgoing...................................................................................................... 7
Dial peer............................................................................................................. 8
Intercom............................................................................................................. 8
Auto redial.......................................................................................................... 8
Ring from headset.............................................................................................. 8
Hide DTMF......................................................................................................... 8
Password dial..................................................................................................... 8
Predial ................................................................................................................ 8
Call logs ............................................................................................................. 9
Default line ......................................................................................................... 9
Auto switch line.................................................................................................. 9
Settings.................................................................................................................... 9
Basic settings..................................................................................................... 9
Screen settings ............................................................................................ 9
Ring settings ................................................................................................ 9
Voice volume................................................................................................ 9

Contents Page iv FortiFone User Guide
Time & date .................................................................................................. 9
Language ..................................................................................................... 9
Advanced settings ............................................................................................. 9
Accounts ...................................................................................................... 9
Network............................................................................................................ 10
Network settings ........................................................................................ 10
QoS & VLAN............................................................................................... 11
VPN ............................................................................................................ 11
Web server type ......................................................................................... 11
Security ............................................................................................................ 11
Menu password ......................................................................................... 11
Keyboard status......................................................................................... 11
Keyboard password................................................................................... 11
Maintenance .................................................................................................... 12
Auto provision ............................................................................................ 12
TR069......................................................................................................... 12
Reset to Default ............................................................................................... 12
Applications ........................................................................................................... 12
SMS ................................................................................................................. 12
Memo ............................................................................................................... 12
Voice Message................................................................................................. 12
Ping .................................................................................................................. 12
Phonebook............................................................................................................. 13
Contacts........................................................................................................... 13
Adding a contact........................................................................................ 13
Editing a contact ........................................................................................ 13
Deleting a contact ....................................................................................... 13
Searching a contact ................................................................................... 13
Groups ............................................................................................................. 14
Add a group ............................................................................................... 14
Delete a group............................................................................................ 14
Add a contact to a group ........................................................................... 14
Add an existing contact to a group............................................................ 14
Blacklist............................................................................................................ 15
Add a new contact to the Blacklist ............................................................ 15
Add an existing contact to the Blacklist .................................................... 15
Cloud phonebook ............................................................................................ 15
LDAP ................................................................................................................ 15
Speed dial ........................................................................................................ 15
Adding a number to the Speed Dial........................................................... 15
Call Logs ................................................................................................................ 15
Reboot System ...................................................................................................... 15

Contents Page v FortiFone User Guide
Using the Phone ............................................................................................. 16
Receiving a call...................................................................................................... 16
Placing a call.......................................................................................................... 16
Ending a call .......................................................................................................... 17
Redial ..................................................................................................................... 17
Diverting a call ....................................................................................................... 17
Hold ....................................................................................................................... 17
Mute....................................................................................................................... 17
Attendant transfer .................................................................................................. 17
Blind transfer.......................................................................................................... 18
3-party conference ................................................................................................ 18
Call waiting ............................................................................................................ 18
DND ....................................................................................................................... 18
Voicemail................................................................................................................ 18
Troubleshooting ............................................................................................. 19
Information............................................................................................................. 19
Troubleshooting guide ..................................................................................... 19
Character table to dial pad mode .................................................................... 20
Warranty .......................................................................................................... 21

Introduction Page 1 FortiFone User Guide
Introduction
This user guide includes information about configuring and using your FON-375 IP phone.
Phone features
• 2.8" color display
• Dedicated feature keys
• 18 programmable keys
• Full duplex speakerphone
• 2x 10/100/1000 Mbps ports allow you to share the network connection with your computer
• PoE support eliminates the need for a power adapter
Button Function
Hold — places and retrieves calls on hold.
Transfer — transfers calls to another extension or outside line.
Conference — brings multiple calls together in a conference.
Voicemail — accesses voicemail and voicemail greetings.

Introduction Page 2 FortiFone User Guide
Programmable keys
For information on how to configure the programmable keys, please consult the FVE Admin
Guide located here: http://www.fortivoice.com/support/documentation/index.html.
Display layout
The phone has a 2.8" screen with a 320 x 240 resolution, used to display information to the user,
such as the time and date, as well as various status icons.
The bottom line shows choices associated with the 4 context-sensitive softkeys located just
below the display.
Headset — toggles the headset on and off.
Mute — Toggles the microphone on and off.
Redial— places a call to the last number dialed.
Speakerphone— toggles the speaker on and off.
Button Function
Icons Descriptions
Ringer is turned off
New voicemail
Missed calls
New SMS messages
Do Not Disturb is enabled

Installation Page 3 FortiFone User Guide
Installation
Attaching the stand
For desktop use
1. Line the 4 posts on the top of the base up with the 4 holes on the back of the phone.
2. Slide sideways into place until secure.
For wall mounting
1. Attach top part of base to the phone.
2. Mark and drill three 5/16" (7 mm) holes according to their placement on the base.
3. Insert plastic wall anchors (not included) into the holes. Place a screw into the bottom hole,
leaving about 1/8" (2.5 mm) exposed.
4. Slide the base over the bottom screw. Secure the base using screws in the top two holes.
5. Slide the phone onto the base and ensure the phone is secure. It may be necessary to
remove the phone and tighten or loosen the screws for secure mounting.

Installation Page 4 FortiFone User Guide
Connecting the phone
1. Connect the handset cord to the handset and the jack on the phone.
2. Optionally connect an amplified headset to the jack.
3. Connect the WAN port to the network with the provided Ethernet cable.
4. Optionally connect your desktop PC to the PC port with an Ethernet cable (not supplied).
5. If the network supports PoE, a power adapter is not required. The phone requires 5.7 W to
function with PoE. If PoE is not supported on the network, connect the power adapter to the
DC 5V 1A power jack.