Fortinet FON-480 User manual

Fortinet - FON-480 User Guide
Version 3.0.2

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October 16, 2020
Fortinet 3.0.2 FON-480 User Guide
00-400-000000-20181031

TABLEOFCONTENTS
Introduction 5
Phone features 5
Phone buttons 6
Programmable keys 7
Line (account on phone) 7
Extension appearance 7
Line appearance 7
Park appearance 8
Display layout 8
Title bar 8
Scroll list 9
Installation 11
Attaching the stand 11
Connecting the phone 13
Setting up the phone 13
For use as an internal extension 13
For use as an external extension 13
Personalizing your Phone 15
How to navigate through menus 15
Entering values with the dial pad and softkeys 15
Configuration Overview 16
Status 16
General 16
Call handling 17
Network 17
Phone 17
Accessory 17
Account 17
History 18
Contact 18
Personal 18
Directory 18
Setting 19
General 19
Feature 21
Accessory 22
Programmable key 22
Network 23
IP Mode 23
LLDP 24
VLAN setting 24
Provisioning 24
Feature 25
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Tool 25
App 26
Text message 26
Visual voicemail 26
Using your Phone 28
Receiving a call 28
Placing a call 28
Dialing an extension number 28
Dialing an outside number 28
Dialing a number from the History 29
Dialing a Contact 29
Call features 29
Redialing 29
Hold 29
Mute 30
Attended transfer 30
Blind transfer 30
3-Party conference 30
Call waiting 30
DND 31
Text message 31
Voicemail 31
Ending a call 31
Troubleshooting 32
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Introduction
Introduction
This user guide includes information about configuring and using your FON-480 IP phone.
This section contains the following topics
lPhone features
lPhone buttons
lProgrammable keys
lDisplay layout
Phone features
l4.3" color display
lDedicated feature keys
l18 programmable keys
lFull duplex speakerphone
l2x 10/100/1000 Mbps ports allow you to share the network connection with your computer
lPoE support eliminates the need for a power adapter
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Introduction
Phone buttons
Button Function
Navigation keys — used to navigate items within the
History/Contact/Menu.
Hold — places and retrieves calls on hold.
Transfer —transfers calls to another extension or
outside line.
Conference — create a conference call with another
extension or outside line.
Voicemail — accesses voicemail.
Redial — places a call to the last number dialed.
Mute — toggles the microphone on and off.
Headset — toggles the headset on and off.
Speakerphone — toggles the speaker on and off.
Volume control — adjusts the volume of the
handset/headset/speaker.
Home/Menu — accesses the menu of the phone
where settings, features and phone information are
available. Press to return to the idle screen when in
menu..
Programmable keys — can be configured for a
variety of functions such as appearances for
extensions/park/lines. Consult the FortiVoice
Administration Guide for more information on
programmable keys.
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Introduction
Programmable keys
For information on how to configure the programmable keys, please consult the FortiVoice Phone System
Administration Guide.
Each of the programmable keys uses a LED light to display certain statuses:
Line (account on phone)
LED Description
Solid green Line is idle.
Slow flashing green Line is ringing.
Solid red Line is in use.
Slow flashing red Line is not registered with FortiVoice.
Solid yellow Do Not Disturb is enable on line.
Slow flashing yellow Line is on hold.
Extension appearance
LED Description
Solid green Extension is idle.
Slow flashing green Extension is ringing.
Solid red Extension is in use.
Off Extension is not registered.
Solid yellow Do Not Disturb is enabled on extension.
Slow flashing yellow Extension has a call on hold.
Line appearance
LED Description
Solid green Line is idle.
Slow flashing green Line is ringing.
Solid red Line is in use.
Slow flashing red Line is not registered with FortiVoice.
Slow flashing yellow Line is on hold.
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Introduction
Park appearance
LED Description
Solid green Park orbit is empty.
Slow flashing yellow Call waiting for pickup in park orbit.
Display layout
The phone has a 4.3" screen used to display information to the user, such as the extension name and number,
time and date, as well as various status icons and notifications.
Title bar
The title bar displays status information, such as the extension display name and notifications for the phone
status. The following table details the status icons that may be seen:
Icon Description
Bluetooth audio mode
Network disconnected
Call Forward enabled
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Introduction
Icon Description
Auto Answer enabled
Bluetooth headset connected
Keypad locked
Handset audio mode
Speaker audio mode
Headset audio mode
Mute enabled
Ringer audio disabled
Scroll list
The scroll list displays the programmable key labels as well as call information and various notifications. The
following table details the notification icons that may be seen:
Icon Description
Missed call – the phone received a call that was not answered.
Voicemail – indicates a new voicemail message is available.
Message – indicates a new text message is available.
Do not disturb – indicates do not disturb is enabled on phone.
Using the navigation keys while on the idle screen allows for any notifications to be selected. By selecting a
notification and pressing the OK softkey, the phone will display the associated screen (for example: selected
the missed call notification and press OK, the phone will display the History > Missed screen).
The bottom line shows choices associated with the four context-sensitive softkeys located just below the
display.
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Introduction
Softkey Function
History Access call history stored on the phone.
Contact Access contacts stored on the phone as well as the
company directory.
DND Toggles Do Not Disturb on and off.
Menu Accesses the phone menu.
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