Foscam FI9821W V2 User manual

U
Us se er r M Ma an nu ua al l
Model: FI9821W V2
Indoor HD Pan/Tilt Wireless IP Camera
（For Windows & Mac OS）
Black White

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Table of Contents
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1 O Ov ve er rv vi ie ew ws s....................................................................................................................................................2
1.1 Key Features......................................................................................................................................2
1.2 Read Before Use................................................................................................................................3
1.3 Packing Contents...............................................................................................................................3
1.4 Physical Description...........................................................................................................................3
1.5 SD Card............................................................................................................................................. 5
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2 A Ac cc ce es ss si in ng g t th he e N Ne et tw wo or rk k C Ca am me er ra a...................................................................................................................6
2.1 Access the Camera in LAN.................................................................................................................6
2.2 Access the Camera in WAN ...............................................................................................................9
2.3 Using the VLC player....................................................................................................................... 14
3 Surveillance Software GUI ......................................................................................................................... 17
3.1 Login Window................................................................................................................................... 18
3.2 Surveillance Window........................................................................................................................ 20
4 Advanced Camera Settings........................................................................................................................ 28
4.1 Device Status................................................................................................................................... 28
4.2 Basic Settings .................................................................................................................................. 30
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4. .3 3 N Ne et tw wo or rk k............................................................................................................................................ 41
4.4 Video................................................................................................................................................ 58
4.5 Alarm................................................................................................................................................ 61
4.6 Record............................................................................................................................................. 65
4.7 Pan/Tilt............................................................................................................................................. 66
4.8 Path Settings.................................................................................................................................... 70
4.9 Firewall............................................................................................................................................ 71
4.10 System........................................................................................................................................... 71
5 Playback.................................................................................................................................................... 75
6 Phone APPs............................................................................................................................................... 76
6.1 APPfor Android cell phones............................................................................................................. 76
6.2 APPfor iPhones............................................................................................................................... 84
7 APPENDIX................................................................................................................................................. 92
7.1 FrequentlyAsked Questions............................................................................................................. 92
7.2 Default Parameters .......................................................................................................................... 97
7.3 Specifications................................................................................................................................... 97
7.4 CE & FCC.......................................................................................................................................... 99
7.5 WARRANTY..................................................................................................................................... 99
8 OBTAINING TECHNICAL SUPPORT ........................................................................................................102

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1 O Ov ve er rv vi ie ew ws s
FOSCAMFI9831W is an integratedwireless IP Camera w ith a color CMOS sensor enabling viewing resolution
1280*720. It combines a high quality digitalvideo camera, with a powerfulweb server, to bring clear video to
your desktop fromanywhere on your local network or over the Internet.
With flexible 300-degree pan and 120-degree tilt, FI9831W gives users more comprehensive control over a
monitored site. The FI9831W supports the industry-standard H.264 compression technology, drastically
reducing filesizes andconserving valuable network bandw idth.
The IPCAM is based on the TCP/IP standard. There is a WEB server inside which could support Internet
Explore. Therefore the management and maintenance of your device is simplified by using the network to
achieve the remote configuration and start-up.
The camera is designed for indoor surveillance applications such as retailstores, offices or banks. Controlling
the IPCAM and managing images are simplified by using the provided web interface across the network
utilizingwireless connectivity.
FOSCA M provides Phone APPs for Android and iPhone users, please search “Foscam ip cam view er” and
install it through APPStore, then you can view your camera directly as a computer.
1.1 Key Features
Standard H.264 video compression algorithm to satisfy the transmission of high definition video in narrow
bandwidth network
1.0 Mega Pixel
Pan 300 degree, tilt 120 degree
Supports IE/Firefox/Google/Safari browser or any otherstandard browsers
Supports WEP,WPA and WPA2 Encryption
Wi-Fi compliant w ithwireless standards IEEE 802.11b/g/n
IRnight vision (Range:8m)
Supports image snapshot
Supports dual-stream
Supports SDCard to 32G
Supports IR-Cut and the filter change automatically
Embedded FOSCAM DDNS(dynamic domain name service) Service
Supports two-way audio / remote view ing & record fromanywhere anytime

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Multi-level users management w ith password protection
Motion detection alert via email or upload image to FTP
Supporting Third Party Domain Name Service
Providing Phone APPs for Android and iPhone users
Supports multiple network protocols: HTTP /TCP/IP /UDP/FTP /DHCP /DDNS / UPNP
Providing Central Management Software to manage or monitor multi-cameras
1.2 Read Before Use
Please first verify that all contents received are complete according to the Package Contents listed below.
Before the Network Camera is installed, please carefully read and follow the instructions in the Quick
Installation Guide to avoid damage due to faulty assembly and installation. This also ensures the product is
used properly as intended.
1.3 Packing Contents
● IPCA M×1 ● CD×1
● Wi-Fi Antenna×1 (only available forwireless model) ● Quick Installation Guide ×1
● DC Pow er Supply×1
● Warranty Card×1
●Mounting bracket×1(option)
● Netw ork Cable×1
1.4 Physical Description
Front Panel

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Figure 1.1
1 Speaker: Built-in speaker
2 LENS: CMOS sensorwith fixed focus lens.
3 Infrared LED: 11 IR LEDs
4 Microphone: Built-in microphone
5 WIFIAntenna: Wireless Antenna
Rear Panel
Figure 1.2
LAN: RJ-45/10-100 Base T
Pow er: DC 5V/2A Powersupply
Power Light: If the power adapterworks well,the lightwill turn on.
Netw ork Light: The LEDw ill blinkwhen power and network cable are plugged in
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WPS

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SDcard: Supports to 32G
Audio Input:This jack is used to plug an external microphone
Audio Output: This jack is used to plug an external speaker
BottomView
There are up to three labels located at the bottomof the camera; this is an importantfeature of original Foscam
cameras. If your camera does not have labels as shown in Figure 1.3, it may be a clone. Cloned Foscam
cameras can not use original firmware and are not eligible forwarranty or technical services.
Figure 1.3
Reset button: Press and hold down the RESET BUTTON for 5 seconds. Wait for 20 seconds after released,
the IP camera will reboot and itwill be reset back to factory default settings. You must power on the camera
before reset.
1.5 SD Card
This camera supports SD Card and the max size of SDcard must be under 32G.
When you plug in the SD card during the camera work process, please reboot the camera again, or else the
SD Card may be cannotworkwell.
Go to the SettingsDevice StatusDevice Status page, you can see the SDcard status.
FOSCAM domain name
Reset button
MAC address ofwired connection
MAC address ofwireless connection
S/N of FOSCAM

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The defaultstorage path of alarmrecord files is SD card,when the available size of SD card is less than 256M,
the old record filesw illbe deleted automatically.
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2 A Ac cc ce es ss si in ng g t th he e N Ne et tw wo or rk k C Ca am me er ra a
This chapter explains how to access the network camera throughweb browsers and RTSPplayers.
2.1 Access the Camera in LAN
This camera support HTTPand HTTPS protocols,so herewill allow you to use HTTP and HTTPS port no.
(1) Http:// LAN IP+ Http Port no.
Double click the IP Camera Tool icon and it should find the camera’s IP address automatically after you plug in
the network cable.
Figure 2.1

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Double click the IPaddress of the camera; your default browserwill open to the camera login page.
Https:// LANIP+ Https Port no.
The default Https port no. is 443. You can use the url to access the camera: https:// LAN IP+ HTTPS port.
Go to Settings - Network - Port panel ,you can see and change the https port no.
Figure 2.2
Sometimes you need to add the url to the Trusted Sites,
Open Internet Explorer if it is not already opened. Click on Tools, then click Internet Options.
Next, click the Security tab, then click the Trustedsites button.Finally ,click the Confirm button。
Figure 2.3

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For Firefox, you can add the trusted as the followingway:
Tools --- Options ---- Advanced --- View Certificates --- Servers
Figure 2.4
Click View Certificates, and go to Servers option.
Figure 2.5

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Go to Add Exception panel.
Figure 2.6
2.2 Access the Camera in WAN
2.2.1 Static IP Addresses
Users who have static IP addresses do not need to set DDNS servicesettings for remote access.
When you have finished connecting the camera using the LAN IP address and port forwarding,
you can access the camera directly from the Internet using the WAN IP address and port
number.
How to Obtain the WAN IP address froma public website
To obtainyour WAN IP address, enter the following URL in your browser:
http://www.whatismyip.com.The webpage at this address will showyou the current WAN IP.
Enter the camera’s url , here
take https://192.168.8.129:443
for example
Click this button to add it