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5Technical Support
2Add the IP Camera 3Access the IP Camera 4FAQ 
Forget Username / Password
Restore camera back to factory settings: 
1. Press and hold the "Reset" button on the camera for 
 about 10 seconds with the camera powered on, and 
 then release.
2. Once the button is released, wait about 30 seconds, and 
 the camera will automatically reboot and restore factory 
 settings. The username and password will be set to the 
 default username and password.
Please Note:
 After restoring to factory default settings, you need 
 to re-congure the Wi-Fi connection. You can follow 
 the Setup Wizard of the App to congure your Wi-Fi 
 connection again.
 If your device fails to connect to the Wi-Fi using the 
 Setup Wizard, you may setup Wi-Fi manually after 
 connecting the camera via a wired connection. 
 Please refer to the User Manual on the Foscam 
 website at http://www.foscam.com.
If you have problems with your Foscam IP Camera, please 
contact the Foscam reseller you purchased from,or you can 
e-mail the Foscam headquarter technical support team: 
Your valuable comments and suggestions on improving 
Foscam products are welcomed! 
Please Note:
If you do not have a QR code app on your phone, you can 
simply go to the App Store or Google Play Store and search 
for the term "Foscam". Find the app that appears with the 
same icon as shown above, and download it to your device. 
Ensure that you download the App created by our 
ShenZhen Foscam Intelligent Technology Co. LTD. 
2. Add the IP Camera 
 Run the App, and then register for a Foscam account. 
 Once logged in, you can tap the "+" button on the 
 App and follow the setup wizard to add your camera.
You can also access your Foscam camera via our P2P web 
portal: https://www.myfoscam.com on your Windows PC 
using Internet Explorer. 
If you have registered and added the IP Camera on the 
Foscam App, you don't have to register again. Rather, just 
log in and access the camera directly via the app or 
browser.
ShenZhen Foscam Intelligent Technology Co., Ltd 
www.foscam.com
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Browser Access
Please Note:
Make sure the camera and PC are both in the same LAN. 
3. Double click the camera list here, and your default 
 browser will open up to the login page. 
4. When logging in for the rst time, you will need to 
 download and install the add-on. 
5. After logging in, you can manage camera through the 
 browser.
2. Open "Equipment Search Tool".
As an alternative to accessing the camera via the P2P 
web portal, you can access the camera directly through 
the local network and remotely via port forwarding. 
1. Please download the "Equipment Search Tool" from 
http://www.foscam.com.
P2P Web Portal
You can add the Foscam IP Camera using a Smartphone.
1. 
Download the App 
 If you have a QR Code App on your phone, scan the 
 code below. 
If the Wi-Fi connection is successful, the camera will 
play voice prompts.
CE Certicate Website: 
http://www.foscam.com/company/ce-certicate.html
Please Note: 
Only with the “Foscam” APP, you can experience new 
features including EZLink, Online-Update, Message 
Push,etc. While with any third-party APP (other than 
"Foscam") , you do not experience these features.
If the resolution of your Foscam camera is 1080P, only 
the "Foscam" APP supports it.