1YEAR LIMITED WARRANTY
This product is warranted for 1 year against any defects in
material and workmanship. If defective, the product will be
repaired or replaced free of charge. This limited warranty is
made exclusively to the original customer presenting proof of
purchase. Simply provide proof of purchase and return the
product to your place of purchase.
This warranty does not cover normal wear of parts or damage
resulting from any of the following: negligence, abuse,
misuse, alteration, improper installation, improper
maintenance or failure to perform normal maintenance,
failure to follow the Fireglow instructions or any use contrary
to operating instructions. Furthermore, Landmann does not
warrant in any way the paint finish of the product or cover
damage or deterioration due to any normal or severe
weather conditions or to any chemical exposure. These
warranties do not cover surface scratches or heat damage,
which is considered to be normal wear. These warranties
exclude liability for any indirect, incidental consequential
damages or loss of property of any nature.
This warranty is limited to non-commercial residential use
only.
Product repair or replacement as provided under this
warranty is your exclusive remedy. Landmann shall not be
liable for any incidental or consequential damages or breach
of any express or implied warranty on this product or any
part thereof, except to the extent prohibited by applicable
law. Some states do not allow the exclusion or limitation of
incidental or consequential damages, or allow limitation on
how long an implied warranty lasts, therefore, the above
limitation or exclusion may not apply to you. This warranty
gives you specific legal rights, and you may also have other
rights, which vary, from state to state.
1 YEAR LIMITED WARRANTY
5YEAR LIMITED WARRANTY
The porcelain firebowl is warranted for 5 years against rust
through.
If at anytime the firebowl rusts through the metal and
porcelain within 5 years after the date of purchase, the
firebowl will be replaced free of charge. Simply provide
proof of purchase with date and photographic proof of the
defect. One replacement per customer per product is
allowed.
This warranty does not cover normal wear including chipping,
cracking, crazing, pitting or surface rust from porcelain
breakage with metal exposure.
5 YEAR LIMITED WARRANTY
For warranty service, please call 1-800-321-3473,
Hours of Operation: Monday-Friday 8 am to 5 pm ET or
customerservice@landmann-usa.com. Any returned products
or parts that are shipped must be returned postage prepaid
unless otherwise noted.