
12
ONE-YEAR LIMITED WARRANTY
What is Covered Under This Warranty?
The item you have purchased is warranted against defects in material and
workmanship for the following parts from the date of purchase for the period of
warranty as outlined below, but only when the unit is installed and operated in
accordance with the instructions in this Owner’s Manual and in compliance
with local building and fire codes:
Limited 1 Year
•Stainless Tube/Plate burner
Limited 90 days
•All remaining parts
How Do I Obtain Warranty Service?
To obtain warranty service, you must contact our customer service center
within the relevant warranty period and provide us with a copy of your dated
register receipt as proof of the purchase date. We reserve the right to request
photographs and/or return of the defective item(s) and/or such other evidence
relating to any claim as we shall reasonably require.
What are the Limitations and Exclusions of this Warranty?
Warranty Limitations:
This warranty is subject to the limitation set forth above. In addition, this
warranty is made to the original purchaser only and is effective only if items are
purchased from one of our authorized dealers. This warranty is not
transferable. For warranty replacements based on warranty claims, we will not
be responsible for charges associated with shipments outside continental
North America at any time or for any reason.
Warranty Exclusions: This warranty is subject to the exclusions set forth above.
In addition, the following are excluded from coverage under this warranty: any
item used for commercial, contract or any other non-residential purpose;
clearance items, display models or items purchased “as is”; freight damage;
items subject to misuse, abuse, neglect or lack of proper care or maintenance
(including without limitation as provided in any “care and maintenance guide”
or similar information we provide); normal wear and tear; damage caused by
acts of nature, acts of force majeure, vandalism, fire or other casualty, or
improper assembly; hardware against corrosion or rusting; purchased or
replacement parts; and all plastic parts. Also excluded are loss of use or time;
inconvenience; money; travel; packaging; or incidental, special or
consequential damages of any kind. Replacement of defective items or parts
as provided herein, or (at our sole discretion) pro rated refund of your purchase
price, shall constitute your sole and exclusive remedy for items which are not
as warranted. In no event shall our responsibility exceed the purchase price of
the item found to be other than as warranted. This warranty is the exclusive
statement of your rights with respect to items you have purchased and
supersedes any other express warranty or statement, written or oral, made in
connection with the purchase and sale of such items. The term ”item” when
used herein in the singular refers to the specific piece found to be defective,
and not to the entire set of which the item is a part.
Some states do not allow exclusion or limitation of incidental or consequential
damage, so that limitation may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights that vary from state to
state.