FreedomAlert 35911 Installation instructions

v3.2-F6
Guardian Alert
English
INSTALLATION & OPERATION INSTRUCTIONS
Model # 35911
With DECT Technology

2FreedomAlert® v3.2-F6
PLEASE READ THIS MANUAL COMPLETELY AND SAVE IT FOR REF-
ERENCE.
Thank you for choosing FreedomAlert®– the most unique Personal Emergency
Response System in the world, and covered by US patent 8,369,821.
FreedomAlert is your personal link to Family, Friends, or Emergency Personnel
when needed. FreedomAlert allows you to program up to 4 numbers to be reached
at the push of a button.
With FreedomAlert - there are:
No Activation Costs
No Contracts
No Monthly Fees
Up to 4 user programmable contacts to call anytime. You can personalize the system
with a ick of a slide switch on the Base unit to:
Call up to 4 custom contacts
Call up to 4 custom contacts & then the 911 emergency operator
Or call just the 911 emergency operator.
Because you are speaking through the pendant, FreedomAlert allows you to person-
ally communicate your emergency from anywhere in your home or yard. Emergen-
cies can happen anyplace. With just one button activation, get the help you need
when you need it.
Traveling? Whether you are moving across town or going to visit the grandkids
across the country - just unplug your FreedomAlert from the phone jack, unplug
the power adaptor and throw it in your suitcase. When you get to your destination,
simply plug it into the local phone jack and power outlet. No additional program-
ming needed. And if you call 911, they will automatically have the local ‘caller
ID’ of that location.
Voice prompts provide easy set-up and testing.
Base unit comes with 4 rechargeable batteries to provide up to 24 hours of standby
power in the event of a power outage.
Need others to share the system in your home? No problem, you can add a total of
up to 4 Pendants and Emergency Wall Communicators to one Base unit as you wish.
Note: Spanish and French instructions can be downloaded from our website www.
LogicMark.com. Choose the Downloads tab.

v3.2-F6 FreedomAlert®3
TABLE OF CONTENTS
Overview of the FreedomAlert ................................................................2
Contents of FreedomAlert kit ..................................................................4
Limitation of Liability ..............................................................................5
A Few Things to Note on your New Product ..........................................6
Installing the Batteries..............................................................................7
Connecting the Base Unit
Power & Telephone Connections....................................................9
Key to Power and Info LEDs on the Product .................................9
How to Handle VoIP & DSL.........................................................10
Location of Base Unit ................................................................... 11
Base Unit Options & Features
Friends List and Emergency Operator .......................................... 11
Programming the Unit
Programming Telephone Numbers .............................................. 12
Telephone Number Programming Worksheet...............................13
Programming Special Features .....................................................15
Adding Additional Pendants to the System ..................................17
Operating the FreedomAlert
Operating the Pendant...................................................................18
Holding the Pendant......................................................................19
Hanging Up...................................................................................19
Answering an Incoming Call with the Pendant ............................19
Lanyard, Belt Clip or Wrist-Strap.................................................20
Battery Check................................................................................20
System Check................................................................................21
Emergency Dialing Using the Panic Button .................................23
Operating Range ...........................................................................23
Water Resistance...........................................................................24
Periodic Testing / Maintenance
Replacing Batteries .......................................................................24
Out of Service Storage or Transportation .....................................24
Troubleshooting Guide ...........................................................................25
Disclaimer / General Warnings & Precautions / Safety ......................29
Warranty..................................................................................................31
Replacement Parts / Additional Accessories Available ........................34
Product Specications ............................................................................35

4FreedomAlert® v3.2-F6
Pendant
Rechargeable Li-Ion Special
Pendant Batteries - 2 Pieces
Base Unit
AC Adapter
Phone Cord
Wrist / Walker / Wheelchair
strap
Belt Clip
Lanyard
Rechargeable AA Batteries - 4 Pieces
Contents of the FreedomAlert Kit:
The items below are included with your FreedomAlert .

v3.2-F6 FreedomAlert®5
Limitation of Liability
This page is a summary of the Disclaimer and Limited Warranty disclosed
in full at the end of this instruction manual. Read them.
The purchaser agrees by using this product to the terms and conditions
below and in the Disclaimer and Limited Warranty. The purchaser also
agrees to read and follow all instructions and warnings on the product
and contained within these Installation and Operation Instructions.
It will be the sole responsibility of the purchaser and any user to assure that
the FreedomAlert product is installed and programmed properly, and that
the unit is used and maintained correctly. This includes, but is not limited
to, periodic use to assure that the FreedomAlert, including batteries, are in
proper working order, that the unit is located in an appropriate location in
the home, that the electrical outlet is supplying power, and that the user has
been educated as to the operation and functionality of the product as a whole.
The FreedomAlert equipment is not designed or guaranteed to prevent any
loss or injury. This Limited Warranty and Disclaimer of Liability set forth in
full at the end of this instruction manual constitutes the terms of sale and use
of the FreedomAlert (and accessories) equipment, and if, notwithstanding
these terms of sale and use of the product, there should arise any liability on
the part of LogicMark LLC as a result of any cause whatsoever, regardless
of whether or not such loss, damage, or personal injury was caused by or
contributed to by LogicMark’s negligence to any degree or failure to perform
any obligation or strict products liability, such liability will be limited to an
amount paid by the Purchaser for the product or $300, whichever is greater.
Further, LogicMark has no obligation to assure that calls are made, received
or responded to, nor is LogicMark responsible for acts, or consequences of
the acts, of those responding.
LogicMark provides no monitoring service for this product. It is up to
the persons at the numbers called to respond in an appropriate manner.

6FreedomAlert® v3.2-F6
A Few Things to Note on your New Product
Pendant Batteries:
The Pendant Batteries are shipped form the factory with a partial charge – and
will only standby a short period of time. Your unit has 2 pendant batteries
and it is recommended to exchange the battery that that is in the base charger
with the battery in the pendant after the rst day of use. This will assure the
battery in the pendant is fully charged and will standby for several months
before needing to be exchanged/charged again (See page 7 of the instruc-
tions for more details).
Pendant Water Resistance:
Please note that although the pendant is water resistant, it is not waterproof.
Regular exposure to water, soaps, shampoos and conditioners can damage
the water seals over time as well as affect the performance of the speaker –
reducing the volume. To prolong the life of your pendant, we recommend
laying the pendant just outside of the shower or bathtub – but well within
reach should an accident happen in the shower or bathtub area.

v3.2-F6 FreedomAlert®7
Installing the Batteries
Pendant - small white batteries. The Pendant requires one of the white/
Li-Ion (Lithium Ion) batteries at any given time. The pendant should be able
to run up to 4 months on a fully charged battery. The second battery is to be
charging in the Base unit when not being used in the Pendant. There is no
problem of over charging while in the base charger.
To install the battery - unscrew the battery cap of the Pendant. Install the
battery with the negative side up facing the cap. Screw the cap back down
snuggly on the Pendant.
The Pendant Batteries are shipped from the factory with a partial charge – and
will only standby a short period of time. Your unit has 2 pendant batteries
and it is recommended to exchange the battery that is in the base charger
with the battery in the pendant after the rst day of use. This will assure the
battery in the pendant is fully charged and will standby several months before
needing to be exchanged/charged again.
You can check the battery status at any time by simply pushing the gray bat-
tery test button on the back of the Pendant for a second.
Place the extra Pendant battery into the front charging area of the Base unit
so that it will charge and be ready when its time to swap the batteries around.
The LED on the right side indicates the charging status:.
LED OFF - No battery installed in charging port
LED RED - Battery is charging
LED GREEN - Battery is fully charged
NOTE: These white batteries are very special batteries that are not available
at your local store. See Specication on page 35 for more details, or contact
LogicMark to purchase replacement batteries. You can also purchase them
on-line at www.PrimaryVolt.com
LED

8FreedomAlert® v3.2-F6
Base - Larger AA Rechargeable Batteries: The Base unit requires 4
rechargeable NiMH batteries. Unlike the Pendant battery, these are readily
available in many retail stores. Any value of 2400 or higher mAh capacity
is ne. These are to provide you with 24 hours of battery back-up protection
in the event of a power failure. They will not be damaged by continually
charging in the base unit.
When you rst get your unit, these batteries will probably be low, or even
fully discharged - and will need to be charged for 24 hours before being able
to provide you the 24 hour battery back-up protection.
Remove the cover on the bottom of the Base unit. Install the 4 batteries as
shown in the plastic engraving in the battery compartment area. Afew seconds
after you install these, you might hear
“Running on battery power”. When
the unit is operating on the backup
batteries, it will announce “Running
On Battery Power” twice and the
RED Power LED will continue to
ash. If power is not restored with
in an 8 hour period, the unit will start
to announce “Running On Battery
Power” once every 30 minutes until
power is restored or the back up batteries are depleted. (If you do not hear
this announcement, and the Power LED is on solid, that means that you have
already plugged in the power adaptor).
NOTE: the voice prompts of “battery is OK” etc only apply to the pendant bat-
tery - not to the status of the base unit’s batteries. It is recommended that you
replace the base unit batteries with a new set of similar batteries every 2 years.
Master ON/OFF switch:
FreedomAlert has a Master ON/OFF switch on the bottom of the base unit –
just left of the rechargeable batteries for the base unit. This switch controls
all power – back up batteries and power from the AC adapter. This switch
should be ON at all times while the unit is in use. This switch should only
be turned OFF if the FreedomAlert unit is taken out of service – during
transportation or no longer needed.

v3.2-F6 FreedomAlert®9
Connecting the Base Unit
Power Connection. Simply plug the AC Adapter into the nearest electrical
outlet. Plug the other end of the AC power adapter into the Base unit. You
need to push the plug into the opening in the Base unit and twist 90’ clockwise
to lock in place. To remove in the future, simply rotate 90’counter-clockwise
and pull outward.
Caution: Do not plug the AC Adapter into an outlet which is controlled
by a switch. The switch could accidentally be turned off, thus rendering
the Base unit inoperable after approximately 24 hours when the back
up batteries become discharged.
Telephone Connection. No special phone line or special service is required
to use your FreedomAlert. It works the same way as any cordless phone.
(Touch Tone service is required). Simply plug one end of the telephone
cord into your telephone jack in the wall, and the other end into either one of
the telephone jacks at the back of the Base unit. Note - you will feel a ‘click’
when the jacks are rmly seated in the wall and the Base unit jack receptacles.
If you need to plug a conventional telephone into same outlet used by the
FreedomAlert, simply plug the telephone into the spare jack at the back of
the Base unit.
Key to POWER, INFO, and CHARGER LED Lights on Product:
BASE RED LED functions:
Off: No AC power/No Back-up Battery Power
Solid: AC power
Flashing: Running on Battery Back-up

10 FreedomAlert® v3.2-F6
BASE GREEN LED functions:
Off: Standby
Solid: Dialing/Talking or Learn Mode
Flashing: Pendant Learning or Low Pendant battery
PENDANT LED (single RED LED) Functions:
Off: Standby
Solid: Dialing or Talking
Flashing: Pendant Learning
PENDANT BATTERY CHARGER LED functions:
Off: Battery is not detected in charger
Red: Battery is charging
Green: Battery is fully charged
EMERGENCY WALL COMMUNICATOR LED functions
(Note - this is an optional accessory):
Off: Standby
Solid: Dialing or Talking
Flashing: Pendant Learning
How to Handle VoIP & DSL
If Your Phone System is VoIP: Voice-over-Internet Protocol (VoIP) is a
telephone service that sends your call over the Internet instead of through the
regular telephone system. FreedomAlert will work well on most VoIP systems.
It is important (if you haven’t already done so) that you register your physi-
cal address with your VoIP provider and check to insure that 911 service is
available to you.
If you are unsure if your phone system uses VoIP, or to nd if your VoIP system
is capable of calling 911, please contact your telephone service provider.
To install FreedomAlert, simply plug the product into the telephone jack (or
adaptor jack) that you would normally plug a regular telephone into.. Note, if
you have both a working traditional phone line AND a VoIP phone system we
recommend connecting the FreedomAlert system to the traditional phone line.
For more information on using the FreedomAlert product with your VoIP
system, visit our website at www.LogicMark.com and view the FAQ under
the OUR PRODUCTS tab.