Fujitsu PRIMERGY BX924 S4 User manual

Upgrade and Maintenance Manual - English
PRIMERGY BX924 S4
Server Blade
Upgrade and Maintenance Manual
Edition February 2014

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DIN EN ISO 9001:2008.
cognitas. Gesellschaft für Technik-Dokumentation mbH
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Copyright © 2014 Fujitsu Technology Solutions GmbH.
All rights reserved.
Delivery subject to availability; right of technical modifications reserved.
All hardware and software names used are trademarks of their respective manufacturers.
– The contents of this manual may be revised without prior notice.
– Fujitsu assumes no liability for damages to third party copyrights or other rights arising from
the use of any information in this manual.
– No part of this manual may be reproduced in any form without the prior written permission
of Fujitsu.
Microsoft, Windows, Windows Server, and Hyper V are trademarks or registered trademarks of
Microsoft Corporation in the USA and other countries.
Intel and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries
in the USA and other countries.

BX924 S4 Upgrade and Maintenance Manual
Before reading this manual
For your safety
This manual contains important information for safely and correctly using this
product.
Carefully read the manual before using this product. Pay particular attention to
the accompanying manual "Safety Notes and Regulations" and ensure these
safety notes are understood before using the product. Keep this manual and the
manual "Safety Notes and Regulations" in a safe place for easy reference while
using this product.
Radio interference
This product is a "Class A" ITE (Information Technology Equipment). In a
domestic environment this product may cause radio interference, in which case
the user may be required to take appropriate measures. VCCI-A
Aluminum electrolytic capacitors
The aluminum electrolytic capacitors used in the product's printed circuit board
assemblies and in the mouse and keyboard are limited-life components. Use of
these components beyond their operating life may result in electrolyte leakage
or depletion, potentially causing emission of foul odor or smoke.
As a guideline, in a normal office environment (25°C) operating life is not
expected to be reached within the maintenance support period (5 years).
However, operating life may be reached more quickly if, for example, the
product is used in a hot environment. The customer shall bear the cost of
replacing replaceable components which have exceeded their operating life.
Note that these are only guidelines, and do not constitute a guarantee of
trouble-free operation during the maintenance support period.
High safety use
This product has been designed and manufactured to be used in commercial
and/or industrial areas as a server.
When used as visual display workplace, it must not be placed in the direct field
of view to avoid incommoding reflections (applies only to TX server systems).
The device has not been designed or manufactured for uses which demand an
extremely high level of safety and carry a direct and serious risk of life or body
if such safety cannot be assured.

Upgrade and Maintenance Manual BX924 S4
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These uses include control of nuclear reactions in nuclear power plants,
automatic airplane flight control, air traffic control, traffic control in mass
transport systems, medical devices for life support, and missile guidance
control in weapons systems (hereafter, "high safety use"). Customers should
not use this product for high safety use unless measures are in place for
ensuring the level of safety demanded of such use. Please consult the sales
staff of Fujitsu if intending to use this product for high safety use.
Measures against momentary voltage drop
This product may be affected by a momentary voltage drop in the power supply
caused by lightning. To prevent a momentary voltage drop, use of an AC
uninterruptible power supply is recommended.
(This notice follows the guidelines of Voltage Dip Immunity of Personal
Computer issued by JEITA, the Japan Electronics and Information Technology
Industries Association.)
Technology controlled by the Foreign Exchange and Foreign Trade
Control Law of Japan
Documents produced by Fujitsu may contain technology controlled by the
Foreign Exchange and Foreign Trade Control Law of Japan. Documents which
contain such technology should not be exported from Japan or transferred to
non-residents of Japan without first obtaining authorization in accordance with
the above law.
Harmonic Current Standards
This product conforms to harmonic current standard JIS C 61000-3-2.
Only for the Japanese market: About SATA hard disk drives
The SATA version of this server supports hard disk drives with SATA / BC-SATA
storage interfaces. Please note that the usage and operation conditions differ
depending on the type of hard disk drive used.
Please refer to the following internet address for further information on the
usage and operation conditions of each available type of hard disk drive:
http://jp.fujitsu.com/platform/server/primergy/harddisk/

BX924 S4 Upgrade and Maintenance Manual
Only for the Japanese market:
IAlthough described in this manual, some sections do not apply to the
Japanese market. These options and routines include:
– CSS (Customer Self Service)

Upgrade and Maintenance Manual BX924 S4
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BX924 S4 Upgrade and Maintenance Manual
Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
1.1 Notational conventions . . . . . . . . . . . . . . . . . . . . 18
2 Before you start . . . . . . . . . . . . . . . . . . . . . . . . 19
2.1 Classification of procedures . . . . . . . . . . . . . . . . . 21
2.1.1 Upgrade and Repair Units (URU) . . . . . . . . . . . . . . . . 22
2.1.2 Field Replaceable Units (FRU) . . . . . . . . . . . . . . . . . 23
2.2 Average task duration . . . . . . . . . . . . . . . . . . . . . 24
2.3 Tools you need at hand . . . . . . . . . . . . . . . . . . . . 25
2.4 Documents you need at hand . . . . . . . . . . . . . . . . . 26
3 Important information . . . . . . . . . . . . . . . . . . . . . 29
3.1 Safety instructions . . . . . . . . . . . . . . . . . . . . . . . 29
3.2 CE conformity . . . . . . . . . . . . . . . . . . . . . . . . . 36
3.3 FCC Class A Compliance Statement . . . . . . . . . . . . . 37
3.4 Environmental protection . . . . . . . . . . . . . . . . . . . 38
4 Basic hardware procedures . . . . . . . . . . . . . . . . . . 41
4.1 Using diagnostics information . . . . . . . . . . . . . . . . 41
4.1.1 Accessing the management blade web interface . . . . . . . . 41
4.1.2 Locating the defective server blade . . . . . . . . . . . . . . . 43
4.1.3 Determining the error class . . . . . . . . . . . . . . . . . . . 44
4.1.3.1 Global Error indicator . . . . . . . . . . . . . . . . . . . . 45
4.1.3.2 Customer Self Service (CSS) indicator . . . . . . . . . . . 46
4.1.4 Locating the defective component . . . . . . . . . . . . . . . . 48
4.2 Opening the rack door . . . . . . . . . . . . . . . . . . . . . 51
4.2.1 Opening the rack door of a PRIMECENTER rack . . . . . . . . 51
4.2.2 Opening the rack door of a PRIMECENTER M1 rack . . . . . . 51
4.3 Shutting down the server blade . . . . . . . . . . . . . . . . 52

Upgrade and Maintenance Manual BX924 S4
Contents
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4.4 Removing a server blade . . . . . . . . . . . . . . . . . . . . 53
4.4.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . . 53
4.4.2 Removing the server blade from the system unit . . . . . . . . . 54
4.5 Opening the server blade . . . . . . . . . . . . . . . . . . . . 55
4.6 Closing the server blade . . . . . . . . . . . . . . . . . . . . 56
4.7 Installing the server blade in the system unit . . . . . . . . . 57
4.8 Switching on the server blade . . . . . . . . . . . . . . . . . 60
4.9 Concluding software tasks . . . . . . . . . . . . . . . . . . . 61
4.10 Closing the rack door . . . . . . . . . . . . . . . . . . . . . . 62
4.10.1 Closing the rack door of a PRIMECENTER rack . . . . . . . . . 62
4.10.2 Closing the rack door of a PRIMECENTER M1 rack . . . . . . . 62
5 Basic software procedures . . . . . . . . . . . . . . . . . . . 63
5.1 Starting the maintenance task . . . . . . . . . . . . . . . . . 63
5.1.1 Launching a video redirection to a server blade . . . . . . . . . 63
5.1.2 Checking the server blade status . . . . . . . . . . . . . . . . . 63
5.1.2.1 Checking the server blade status via management blade
web interface . . . . . . . . . . . . . . . . . . . . . . . . . 63
5.1.2.2 Checking the server blade status via iRMC . . . . . . . . . . 64
5.1.3 Saving BIOS settings . . . . . . . . . . . . . . . . . . . . . . . 65
5.1.4 Saving iRMC settings . . . . . . . . . . . . . . . . . . . . . . . 65
5.1.5 Connecting virtual media to the managed server blade . . . . . 65
5.1.6 Disabling BitLocker functionality . . . . . . . . . . . . . . . . . 66
5.1.7 Disabling boot watchdog functionality . . . . . . . . . . . . . . 67
5.1.7.1 Viewing boot watchdog settings . . . . . . . . . . . . . . . . 67
5.1.7.2 Configuring boot watchdog settings . . . . . . . . . . . . . . 68
5.1.8 Verifying and configuring the backup software solution . . . . . . 69
5.1.9 Note on server maintenance in a Multipath I/O environment . . . 70
5.1.10 Switching on the ID indicator . . . . . . . . . . . . . . . . . . . 72
5.2 Completing the maintenance task . . . . . . . . . . . . . . . 73
5.2.1 Updating or recovering the system board BIOS and iRMC . . . . 73
5.2.1.1 Updating or recovering the system board BIOS . . . . . . . . 73
5.2.1.2 Updating or recovering the iRMC . . . . . . . . . . . . . . . 76
5.2.2 Restoring BIOS settings . . . . . . . . . . . . . . . . . . . . . 78
5.2.3 Restoring iRMC settings . . . . . . . . . . . . . . . . . . . . . 78
5.2.4 Updating mezzanine card firmware . . . . . . . . . . . . . . . . 78
5.2.5 Enabling Option ROM scan . . . . . . . . . . . . . . . . . . . . 80

BX924 S4 Upgrade and Maintenance Manual
Contents
5.2.6 Verifying and configuring the backup software solution . . . . . 81
5.2.7 Resetting the boot retry counter . . . . . . . . . . . . . . . . . 82
5.2.7.1 Viewing the boot retry counter . . . . . . . . . . . . . . . . 82
5.2.7.2 Resetting the boot retry counter . . . . . . . . . . . . . . . 82
5.2.8 Enabling boot watchdog functionality . . . . . . . . . . . . . . 84
5.2.9 Enabling replaced components in the system BIOS . . . . . . . 85
5.2.10 Verifying the memory mode . . . . . . . . . . . . . . . . . . . 85
5.2.11 Verifying the system time settings . . . . . . . . . . . . . . . . 86
5.2.12 Viewing and clearing the System Event Log (SEL) . . . . . . . 87
5.2.12.1 Viewing the SEL . . . . . . . . . . . . . . . . . . . . . . . 87
5.2.12.2 Saving the SEL . . . . . . . . . . . . . . . . . . . . . . . . 88
5.2.12.3 Clearing the SEL . . . . . . . . . . . . . . . . . . . . . . . 89
5.2.13 Updating the NIC configuration file in a Linux environment . . . 89
5.2.14 Enabling BitLocker functionality . . . . . . . . . . . . . . . . . 91
5.2.15 Performing a RAID array rebuild . . . . . . . . . . . . . . . . . 92
5.2.16 Looking up changed MAC / WWN addresses . . . . . . . . . . 92
5.2.16.1 Looking up MAC addresses . . . . . . . . . . . . . . . . . 92
5.2.16.2 Looking up WWN addresses . . . . . . . . . . . . . . . . . 93
5.2.17 Using the Chassis ID Prom Tool . . . . . . . . . . . . . . . . . 94
5.2.18 Configuring LAN teaming . . . . . . . . . . . . . . . . . . . . 94
5.2.18.1 After replacing / upgrading LAN/CNA controllers . . . . . . 94
5.2.18.2 After replacing the server blade . . . . . . . . . . . . . . . 95
5.2.19 Switching off the ID indicator . . . . . . . . . . . . . . . . . . 95
6 Hard disk drives / Solid state drives . . . . . . . . . . . . . 97
6.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . 97
6.2 Overview of the disk mounting kits . . . . . . . . . . . . . . 98
6.3 Installing HDD/SSD . . . . . . . . . . . . . . . . . . . . . . . 99
6.3.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 99
6.3.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 99
6.3.3 Locations of the drives inside the server blade . . . . . . . . . 100
6.3.4 Installing SSD 0 . . . . . . . . . . . . . . . . . . . . . . . . . 101
6.3.5 Installing HDD/SSD 1 . . . . . . . . . . . . . . . . . . . . . . 103
6.3.6 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 107
6.4 Removing HDD/SSD . . . . . . . . . . . . . . . . . . . . . . 108
6.4.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 108
6.4.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 108
6.4.3 Removing SSD 0 . . . . . . . . . . . . . . . . . . . . . . . . 109
6.4.4 Removing HDD/SSD 1 . . . . . . . . . . . . . . . . . . . . . 111

Upgrade and Maintenance Manual BX924 S4
Contents
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6.4.5 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 113
6.5 Replacing a HDD/SSD . . . . . . . . . . . . . . . . . . . . . 114
6.5.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 114
6.5.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 114
6.5.3 Removing a HDD/SSD 1 . . . . . . . . . . . . . . . . . . . . 115
6.5.4 Installing a HDD/SSD 1 . . . . . . . . . . . . . . . . . . . . . 115
6.5.5 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 115
6.6 Replacing SAS / PCH backplanes . . . . . . . . . . . . . . 116
6.6.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 116
6.6.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 116
6.6.3 Removing the SAS / PCH backplane . . . . . . . . . . . . . . 117
6.6.4 Installing the SAS / PCH backplane . . . . . . . . . . . . . . 118
6.6.5 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 120
7 Mezzanine cards . . . . . . . . . . . . . . . . . . . . . . . 121
7.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . 122
7.1.1 Installing riser cards . . . . . . . . . . . . . . . . . . . . . . . 124
7.1.2 Removing riser cards . . . . . . . . . . . . . . . . . . . . . . 126
7.1.3 Population rules for mezzanine cards . . . . . . . . . . . . . 128
7.2 Installing mezzanine cards . . . . . . . . . . . . . . . . . . 134
7.2.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 134
7.2.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 134
7.2.3 Installing a mezzanine card . . . . . . . . . . . . . . . . . . . 135
7.2.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 139
7.3 Removing mezzanine cards . . . . . . . . . . . . . . . . . 140
7.3.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 140
7.3.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 140
7.3.3 Removing a mezzanine card . . . . . . . . . . . . . . . . . . 141
7.3.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 143
7.4 Replacing mezzanine cards . . . . . . . . . . . . . . . . . . 144
7.4.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 144
7.4.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 144
7.4.3 Removing a mezzanine card . . . . . . . . . . . . . . . . . . 145
7.4.4 Installing a mezzanine card . . . . . . . . . . . . . . . . . . . 145
7.4.5 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 145
8 Main memory . . . . . . . . . . . . . . . . . . . . . . . . . 147

BX924 S4 Upgrade and Maintenance Manual
Contents
8.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . 148
8.1.1 Memory sequence . . . . . . . . . . . . . . . . . . . . . . . . 148
8.1.1.1 Population rules . . . . . . . . . . . . . . . . . . . . . . . 148
8.1.1.2 Independent Channel mode . . . . . . . . . . . . . . . . . 150
8.1.1.3 Mirrored Channel and Performance modes . . . . . . . . . 152
8.1.1.4 Rank Sparing mode . . . . . . . . . . . . . . . . . . . . . 153
8.2 Installing memory modules . . . . . . . . . . . . . . . . . . 160
8.2.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 160
8.2.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 160
8.2.3 Installing a memory module . . . . . . . . . . . . . . . . . . . 161
8.2.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 162
8.3 Removing memory modules . . . . . . . . . . . . . . . . . . 164
8.3.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 164
8.3.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 164
8.3.3 Removing a memory module . . . . . . . . . . . . . . . . . . 165
8.3.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 166
8.4 Replacing memory modules . . . . . . . . . . . . . . . . . . 167
8.4.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 167
8.4.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 167
8.4.3 Removing a memory module . . . . . . . . . . . . . . . . . . 168
8.4.4 Installing a memory module . . . . . . . . . . . . . . . . . . . 168
8.4.5 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 169
8.5 Handling of memory air cowls . . . . . . . . . . . . . . . . . 170
8.5.1 Installing the air cowls . . . . . . . . . . . . . . . . . . . . . . 170
8.5.2 Removing the air cowls . . . . . . . . . . . . . . . . . . . . . 171
9 Processors . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
9.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . 174
9.2 Installing processors . . . . . . . . . . . . . . . . . . . . . . 174
9.2.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 174
9.2.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 175
9.2.3 Installing a processor . . . . . . . . . . . . . . . . . . . . . . 176
9.2.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 185
9.3 Removing processors . . . . . . . . . . . . . . . . . . . . . 186
9.3.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 186
9.3.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 186
9.3.3 Removing a processor . . . . . . . . . . . . . . . . . . . . . . 187

Upgrade and Maintenance Manual BX924 S4
Contents
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9.3.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 198
9.4 Upgrading or replacing processors . . . . . . . . . . . . . 199
9.4.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 199
9.4.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 199
9.4.3 Upgrading or replacing a processor . . . . . . . . . . . . . . 200
9.4.3.1 Removing the processor . . . . . . . . . . . . . . . . . . 200
9.4.3.2 Installing the processor . . . . . . . . . . . . . . . . . . . 205
9.4.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 209
9.5 Handling processor heat sinks . . . . . . . . . . . . . . . . 210
9.5.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 210
9.5.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 210
9.5.3 Installing processor heat sinks . . . . . . . . . . . . . . . . . 211
9.5.3.1 Preparing the heat sink and processor . . . . . . . . . . . 213
9.5.3.2 Installing the heat sink for CPU 1 . . . . . . . . . . . . . . 214
9.5.3.3 Installing the heat sink for CPU 2 . . . . . . . . . . . . . . 217
9.5.4 Removing processor heat sinks . . . . . . . . . . . . . . . . 219
9.5.5 Removing the "dummy heat sink" of CPU 2 . . . . . . . . . . 220
9.5.6 Replacing processor heat sinks . . . . . . . . . . . . . . . . . 221
9.5.6.1 Removing the processor heat sink . . . . . . . . . . . . . 221
9.5.6.2 Applying thermal paste . . . . . . . . . . . . . . . . . . . 221
9.5.6.3 Installing the processor heat sink . . . . . . . . . . . . . . 221
9.5.7 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 221
9.6 Applying thermal paste . . . . . . . . . . . . . . . . . . . . 222
10 System board components . . . . . . . . . . . . . . . . . . 225
10.1 Replacing the CMOS battery . . . . . . . . . . . . . . . . . 225
10.1.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 226
10.1.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 226
10.1.3 Removing the battery . . . . . . . . . . . . . . . . . . . . . . 227
10.1.4 Installing the CMOS battery . . . . . . . . . . . . . . . . . . . 229
10.1.5 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 230
10.2 USB Flash Module (UFM) . . . . . . . . . . . . . . . . . . . 231
10.2.1 Installing the UFM . . . . . . . . . . . . . . . . . . . . . . . 231
10.2.1.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . 231
10.2.1.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 231
10.2.1.3 Installing the UFM . . . . . . . . . . . . . . . . . . . . . . 232
10.2.1.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 234
10.2.1.5 Software configuration . . . . . . . . . . . . . . . . . . . 235

BX924 S4 Upgrade and Maintenance Manual
Contents
10.2.2 Removing the UFM . . . . . . . . . . . . . . . . . . . . . . . 235
10.2.2.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . 235
10.2.2.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 236
10.2.2.3 Removing the UFM . . . . . . . . . . . . . . . . . . . . . 237
10.2.2.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 237
10.2.3 Replacing the UFM . . . . . . . . . . . . . . . . . . . . . . . 238
10.2.3.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . 238
10.2.3.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 238
10.2.3.3 Removing the UFM . . . . . . . . . . . . . . . . . . . . . 239
10.2.3.4 Re-installing the UFM . . . . . . . . . . . . . . . . . . . . 240
10.2.3.5 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 242
10.2.3.6 Software configuration . . . . . . . . . . . . . . . . . . . . 242
10.3 Trusted Platform Module (TPM) . . . . . . . . . . . . . . . . 243
10.3.1 Installing the TPM . . . . . . . . . . . . . . . . . . . . . . . . 243
10.3.1.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . 243
10.3.1.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 243
10.3.1.3 Installing the TPM . . . . . . . . . . . . . . . . . . . . . . 244
10.3.1.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 247
10.3.2 Removing the TPM . . . . . . . . . . . . . . . . . . . . . . . 249
10.3.2.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . 249
10.3.2.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 251
10.3.2.3 Removing the TPM . . . . . . . . . . . . . . . . . . . . . . 252
10.3.2.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 253
10.3.3 Replacing the TPM . . . . . . . . . . . . . . . . . . . . . . . 254
10.3.3.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . 254
10.3.3.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 255
10.3.3.3 Removing the TPM . . . . . . . . . . . . . . . . . . . . . . 256
10.3.3.4 Re-installing the TPM . . . . . . . . . . . . . . . . . . . . 256
10.3.3.5 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 256
10.4 Onboard SAS Enabling Key (SCU key) . . . . . . . . . . . . 258
10.4.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 258
10.4.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 258
10.4.3 Removing the defective Onboard SAS Enabling Key . . . . . . 259
10.4.4 Installing the new Onboard SAS Enabling Key . . . . . . . . . 260
10.4.5 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 262
10.5 Replacing the system board . . . . . . . . . . . . . . . . . . 263
10.5.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 263
10.5.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 265
10.5.3 Removing the system board . . . . . . . . . . . . . . . . . . . 266
10.5.4 Installing the system board . . . . . . . . . . . . . . . . . . . 268
10.5.4.1 Mounting the system board . . . . . . . . . . . . . . . . . 268

Upgrade and Maintenance Manual BX924 S4
Contents
© cognitas. Gesellschft für Technik-Dokumentation mbH 2013 Pfad: C:\Programme\FCT\tim_app\tim_local\work\PICHOL\OBJ_DOKU-20558-001.fm
10.5.5 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 269
11 Server blade . . . . . . . . . . . . . . . . . . . . . . . . . . 271
11.1 Replacing the server blade . . . . . . . . . . . . . . . . . . 271
11.1.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 271
11.1.2 Replacing steps . . . . . . . . . . . . . . . . . . . . . . . . . 272
11.1.3 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 273
12 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
12.1 Mechanical overview . . . . . . . . . . . . . . . . . . . . . 275
12.1.1 Server blade front . . . . . . . . . . . . . . . . . . . . . . . . 275
12.1.2 Server blade interior . . . . . . . . . . . . . . . . . . . . . . 276
12.2 Configuration tables . . . . . . . . . . . . . . . . . . . . . . 277
12.2.1 Memory configuration table . . . . . . . . . . . . . . . . . . . 277
12.2.2 Mezzanine card configuration table . . . . . . . . . . . . . . . 277
12.3 Connectors and indicators . . . . . . . . . . . . . . . . . . 278
12.3.1 Connectors and indicators on the system board . . . . . . . . 278
12.3.1.1 Onboard connectors . . . . . . . . . . . . . . . . . . . . . 278
12.3.1.2 Onboard settings . . . . . . . . . . . . . . . . . . . . . . 279
12.3.1.3 Onboard indicators and controls . . . . . . . . . . . . . . 280
12.3.2 Connectors and indicators on the front panel . . . . . . . . . . 283
12.3.2.1 Front panel connectors . . . . . . . . . . . . . . . . . . . 283
12.3.2.2 Front panel indicators . . . . . . . . . . . . . . . . . . . . 284
12.4 Minimum startup configuration . . . . . . . . . . . . . . . . 286

BX924 S4 Upgrade and Maintenance Manual 15
Version history
Issue number Reason for update
1.0 / October 2013 Initial release
2.0 / December 2013 Changing cross-references in chapter 5
3.0 / February 2014 Chapter 5.2.15

Upgrade and Maintenance Manual BX924 S4
© cognitas. Gesellschft für Technik-Dokumentation mbH 2013 Pfad: C:\Programme\FCT\tim_app\tim_local\work\PICHOL\OBJ_DOKU-20559-001.fm

BX924 S4 Upgrade and Maintenance Manual 17
1 Introduction
This Upgrade and Maintenance Manual provides instructions for the following
procedures:
●Upgrading the server configuration by adding optional hardware
components
●Upgrading the server configuration by replacing existing hardware
components with superior ones.
●Replacing defective hardware components
This manual focuses on on-site maintenance tasks. It is recommended to
prepare each service assignment following remote diagnostics procedures, as
described in the "ServerView Suite Local Service Concept (LSC)" manual (see
section "Documents you need at hand" on page 26.
VCAUTION!
The document at hand comprises procedures of a wide range of
complexity. Check the profile of qualification for technicians before
assigning tasks. Before you start, carefully read "Classification of
procedures" on page 21.

18 Upgrade and Maintenance Manual BX924 S4
Introduction
© cognitas. Gesellschft für Technik-Dokumentation mbH 2013 Pfad: C:\Programme\FCT\tim_app\tim_local\work\PICHOL\OBJ_DOKU-20560-001.fm
1.1 Notational conventions
The following notational conventions are used in this manual:
Text in italics indicates commands or menu items
fixed font indicates system output
semi-bold fixed
font
indicates text to be entered by the user
"Quotation marks" indicate names of chapters and terms that are being
emphasized
Êdescribes activities that must be performed in the order
shown
[Abc] indicates keys on the keyboard
VCAUTION! Pay particular attention to texts marked with this symbol!
Failure to observe this warning may endanger your life,
destroy the system or lead to the loss of data.
Iindicates additional information, notes and tips
indicates the procedure category in terms of complexity
and qualification requirements, see "Classification of
procedures" on page 21
indicates the average task duration, see "Average task
duration" on page 24

BX924 S4 Upgrade and Maintenance Manual 19
2 Before you start
Before you start any upgrade or maintenance task, please proceed as follows:
ÊCarefully read the safety instructions in chapter "Important information" on
page 29.
ÊMake sure that all necessary manuals are available. Refer to the
documentation overview in section "Documents you need at hand" on
page 26. Print the PDF files if required.
ÊMake yourself familiar with the procedure categories introduced in section
"Classification of procedures" on page 21.
ÊEnsure that all required tools are available according to section "Tools you
need at hand" on page 25.
Installing optional components
The "PRIMERGY BX924 S4 Server Blade Operating manual" gives an
introduction to server features and provides an overview of available hardware
options.
Use the Fujitsu ServerView Suite management software to prepare hardware
expansions. ServerView Suite documentation is available online at
http://manuals.ts.fujitsu.com (http://jp.fujitsu.com/platform/server/primergy/manual/
for the Japanese market). Please refer to the following ServerView Suite topics:
– Operation
– Virtualization
– Maintenance
IFor the latest information on hardware options, refer to your server’s
hardware configurator available online at the following address:
for the EMEA market:
http://ts.fujitsu.com/products/standard_servers/blades/primergy_bx924s4.html
for the Japanese market:
http://jp.fujitsu.com/platform/server/primergy/system/
Please contact your local Fujitsu customer service partner for details on how to
order expansion kits or spare parts. Use the Fujitsu Illustrated Spares Catalog
to identify the required spare part and obtain technical data and order
information. Illustrated Spares catalogs are available online at
http://manuals.ts.fujitsu.com/illustrated_spares (EMEA market only).

20 Upgrade and Maintenance Manual BX924 S4
Before you start
© cognitas. Gesellschft für Technik-Dokumentation mbH 2013 Pfad: C:\Programme\FCT\tim_app\tim_local\work\PICHOL\OBJ_DOKU-20561-001.fm
Replacing a defective component
The global error indicators on the front side of the server as well as local
diagnostic LEDs on the front panel report defective hardware components that
need to be replaced. For further information on the controls and indicators of
your server, refer to the "PRIMERGY BX924 S4 Server Blade Operating
Manual" and section "Connectors and indicators" on page 278.
If the system has been powered off in order to replace a non-hot plug unit, a
system of PRIMERGY diagnostic indicators guides you to the defective
component. The "Indicate CSS" button enables the indicator next to the
defective component even if the server has been switched off and disconnected
from the mains. For further information, please refer to sections "Using
diagnostics information" on page 41 and "Connectors and indicators on the
front panel" on page 283.
If the defective component is a customer replaceable unit included in the CSS
concept (Customer Self Service, only available for EMEA market), the CSS
indicators on the front of the server will light up.
For further information, refer to the "ServerView Suite Local Service Concept
(LSC)" manual available online at http://manuals.ts.fujitsu.com (EMEA market) or
http://jp.fujitsu.com/platform/server/primergy/manual/ (Japanese market).
It is recommended to prepare local maintenance tasks using remote diagnostics
procedures, as described in the "ServerView Suite Local Service Concept
(LSC)" manual.