Fujitsu Primergy RX100 S4 Owner's manual

PRIMERGY
PRIMERGY RX100 S4
Server
Service Supplement
Susanne Däschlein
Fujitsu Siemens Computers GmbH München
81730 München
e-mail: email: [email protected]
Tel.: [phone]
Fax: (++49) 700 / 372 00000
RX100 S4
Sprachen: En
Edition April 2007

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Copyright and Trademar s
© cognitas. Gesellschft für Technik-Dokumentation mbH 2006 Pfad: L:\RX100S4\rx100s4-ss-bearbSusi\rx100s4-ss-en.pdf\rx100s4-ss-en.vor
Copyright © 2006 Fujitsu Siemens Computers GmbH.
All rights reserved.
Delivery subject to availability; right of technical modifications reserved.
All hardware and software names used are trademarks of their respective manufacturers.

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Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.1 Overview of the documentation . . . . . . . . . . . . . . . . . 5
1.2 Notational conventions . . . . . . . . . . . . . . . . . . . . . 7
2 Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3Safety notes . . . . . . . . . . . . . . . . . . . . . . . . . . 11
4 Replacement routines . . . . . . . . . . . . . . . . . . . . . 17
4.1 Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4.2 Replacing the LED board . . . . . . . . . . . . . . . . . . . 18
4.3 Replacing the power supply unit . . . . . . . . . . . . . . . 19
4.4 Replacing the system fans . . . . . . . . . . . . . . . . . . 21
4.5 Replacing the SAS/SATA backplane . . . . . . . . . . . . . 22
4.6 Replacing the riser card . . . . . . . . . . . . . . . . . . . . 24
4.7 Replacing the processor . . . . . . . . . . . . . . . . . . . . 25
4.8 Replacing the system board . . . . . . . . . . . . . . . . . . 29
5 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
5.1 Board layout . . . . . . . . . . . . . . . . . . . . . . . . . . 33
5.1.1 LED board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
5.1.2 SATA backplane (only hot-plug variant) . . . . . . . . . . . . . 34
5.1.3 Riser card 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
5.1.4 Riser card 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

RX100 S4 Service Supplement 5
1Introduction
The PRIMERGY RX100 S4 server is an Intel-based server for small and
medium-sized networks. The compact server casing (only one height unit) as
well as its scalability and security features make the PRIMERGY RX100 S4 the
perfect choice for operational areas data centers, Internet- and application-
hosting.
1.1 Overview of the documentation
Concept and target groups
This Service Supplement completes the information given in the Operating
Manual, the Options Guide and the Technical Manual of the system board.
The activities described in this manual may only be performed by service
personnel.
Service DVD
Service partners of Fujitsu Siemens can order a Service DVD PRIMERGY. On
the DVD the following manuals are available in pdf format:
– The “Safety notes and other important information” manual
– The Operating Manual for PRIMERGY RX100 S4
– The Technical Manual for the system board D2532
– The Options Guide for PRIMERGY RX100 S4
– The Service Supplement PRIMERGY RX100 S4
– The “BIOS Setup” manual

6 Service Supplement RX100 S4
Overview of the documentation Introduction
Information/procedure Manual
Detailed safety notes Safety
Features and technical data of the server Operating Manual
Installation and operation, among other things:
– External ports
– Operation
– Configuration of the server
– Installation of the rack mounting kit
Troubleshooting
Installation/removal of all hot-plug components:
– hot-plug hard disk drives
Information about the system board:
– Features of the system board
– Board layout
– Jumper settings
– Replacing the battery
Technical Manual
Extensions and upgrades:
IFor some components only the installation
routine is described in the Options Guide.
Removing this components proceed in
reverse order.
– Extending/replacing the main memory
– Installing an accessible drive
– Installing a second non-hot-plug SATA hard disk
– Installing controller in the PCI slots
– Upgrading to hot-plug variant
Options Guide
Cabling
Table 1: Overview of the documentation RX100 S4

RX100 S4 Service Supplement 7
Introduction Notational conventions
1.2 Notational conventions
The following notational conventions are used in this manual:
Replacement routines:
– Replacing the LED board
– Replacing the power supply unit
– Replacing the system fans
– Replacing the SAS/SATA backplane
– Replacing the riser card
– Replacing the processor
– Replacing the system board
Service Supplement
Board layout
BIOS setup BIOS Setup
Text in italics indicates commands, menu items or software programs.
„Quotation marks“ indicate names of chapters and terms that are being
emphasized.
Êdescribes activities that must be performed in the order
shown.
VCAUTION! pay particular attention to texts marked with this symbol.
Failure to observe this warning may endanger your life,
destroy the system or lead to the loss of data.
Iindicates additional information, notes and tips.
Table 2: Notational conventions
Information/procedure Manual
Table 1: Overview of the documentation RX100 S4

RX100 S4 Service Supplement 9
2Procedure
VCAUTION!
The actions described in these instructions should only be performed by
service personnel.
ÊFirst of all please familiarize yourself with the safety instructions in the
section chapter “Safety notes” on page 11 et seqq. .
ÊEnsure that all required manuals (see Service DVD) are available, printing
out the PDF files if necessary. You will definitely need the Operating Manual
for the server, the Options Guide for the server and the Technical Manual for
the system board.
ÊShut down the server correctly, switch it off, pull out the power plug, and
open the server as described in the chapter “Replacement routines” on
page 17 et seqq. .
ÊReplace the defective component as described in the relevant chapter.
ÊClose the server.1
ÊConnect the cables. 1
ÊConnect the server to the power outlet.1
ÊStart the operating system.1
ÊIf necessary, configure the server as required.1
1This procedures are described in the Operating Manual.

RX100 S4 Service Supplement 11
3 Safety notes
IThe following safety notes are also provided in the “Safety notes and
other important information” manual.
This device complies with the relevant safety regulations for data processing
equipment.
VCAUTION!
The actions described in these instructions should only be performed by
service personnel.
Before operating the device
VCAUTION!
●During installation and before operating the device, observe the
instructions on environmental conditions for your device.
●If the device is brought in from a cold environment, condensation may
form both inside and on the outside of the machine.
Wait until the device has acclimatized to room temperature and is
absolutely dry before starting it up. Material damage may be caused
to the device if this requirement is not observed.
●Transport the device only in the original packaging or in packaging
that protects it from knocks and jolts.
Installation and operation
VCAUTION!
●If the rack model is integrated in an installation that receives power
from an industrial (public) power supply network with the IEC309
connector, the (public) power supply protection must comply with the
requirements for the non-industrial (public) power supply networks for
the type A connector.
●The server automatically sets itself to a voltage in the range of
100 V to 127 V respectively 200 V to 240 V. Make sure that your local
voltage is within this range.

12 Service Supplement RX100 S4
Safety notes
VCAUTION!
●This device has a specially approved power cable and must only be
connected to a grounded insulated socket.
●Ensure that the power socket on the device or the grounded wall
outlet is freely accessible.
●The ON/OFF button does not disconnect the device from the mains
voltage. To completely disconnect it from the mains voltage, remove
the power plug from the insulated socket.
●Always connect the device and the attached peripherals to the same
power circuit. Otherwise you run the risk of losing data if, for example,
the central processing unit is still running but the peripheral device
(e.g. storage subsystem) has failed during a power outage.
●Data cables to peripheral devices must be adequately shielded.
●To the LAN wiring the requirements apply in accordance with the
standards EN 50173 and EN 50174-1/2. As minimum requirement
the use of a protected LAN line of category 5 for 10/100 MBps
Ethernet, and/or of category 5e for Gigabit Ethernet is considered.
The requirements of the specification ISO/IEC 11801 are to be
considered.
●Route the cables in such a way that they do not form a potential
hazard and that they cannot be damaged. When connecting up a
device, refer to the relevant notes in this manual.
●Never connect or disconnect data transmission lines during a storm
(lightning hazard).
●In emergencies (e.g. damaged casing, controls or cables, penetration
of liquids or foreign matter), switch off the device immediately and
remove the power plug.
●Proper operation of the device (in accordance with IEC 60950/
EN 60950) is only ensured if the casing is completely assembled and
the rear covers for the installation openings have been put in place
(electric shock, cooling, fire protection, interference suppression).

RX100 S4 Service Supplement 13
Safety notes
VCAUTION!
●Only install system expansions that satisfy the requirements and
rules governing safety and electromagnetic compatibility and relating
to telecommunications terminal equipment. If you install other expan-
sions, you may damage the system or violate the safety regulations
and regulations governing RFI suppression.
●The components or parts marked with a warning label (e.g. lightning
symbol) may only be opened, removed or exchanged by authorized,
qualified personnel.
●The warranty expires if the device is damaged during the installation
or replacement of system expansions.
●You may only set those resolutions and refresh rates specified in the
„Technical data“ section of the monitor description. Otherwise, you
may damage your monitor.
Batteries
VCAUTION!
●Incorrect replacement of batteries may lead to a risk of explosion. The
batteries may only be replaced with identical batteries or with a type
recommended by the manufacturer (see the Technical Manual for the
system board).
●Do not throw batteries into the trash can. They must be disposed of
in accordance with local regulations concerning special waste.
●The battery must be disposed of in accordance with local regulations
concerning special waste.
●Replace the lithium battery on the system board in accordance with
the instructions in the Technical Manual for the system board.

14 Service Supplement RX100 S4
Safety notes
VCAUTION!
●All batteries containing pollutants are marked with a symbol (a
crossed-out garbage can). In addition, the marking is provided with
the chemical symbol of the heavy metal decisive for the classification
as a pollutant:
Cd Cadmium
Hg Mercury
Pb Lead
Notes on handling CDs and CD-/DVD-ROM drives
VCAUTION!
●Use only CDs in proper condition in the CD-/DVD-ROM drive of your
server to prevent data loss, damage to the device and injuries.
●Therefore, check each CD for damage, cracks, breakage etc. before
inserting it in the drive.
Please note that any additional labels applied may change the
mechanical properties of a CD and cause imbalance.
Damaged and imbalanced CDs can break at high drive speeds (data
loss).
Under certain conditions sharp-edged pieces of broken CDs can
penetrate the cover of the drive (damage to the device) and be thrown
out of the device (danger of injury, particularly on uncovered body
parts such as the face or neck).
IYou protect the CD-/DVD-ROM drive and prevent mechanical damage,
as well as premature wearing of the CDs, by observing the following
suggestions:
– Only insert the CDs in the drive when needed and remove them after
use.
– Store the CDs in suitable sleeves.
– Protect the CDs from exposure to heat and direct sunlight.

RX100 S4 Service Supplement 15
Safety notes
Note about the laser
The CD-/DVD-ROM drive is classified for laser class 1according to
IEC 60825-1.
VCAUTION!
The CD-/DVD-ROM drive contains a laser diode (LED). Sometimes the
LED produces a stronger laser beam than laser class 1. Direct view into
this laser beam is dangerous.
Never remove parts of the CD-/DVD-ROM drive assembly!
Modules with electrostatic-sensitive components:
Systems and components that might be damaged by electrostatic discharge
(ESD) are marked with the following label:
Figure 1: ESD label
When you handle components fitted with ESDs, you must observe the following
points under all circumstances:
●Remove the power plug from the power socket before inserting or removing
components containing ESDs.
●You must always discharge yourself of static charges (e.g. by touching a
grounded object) before working.
●The equipment and tools you use must be free of static charges.
●Only touch the components at the positions highlighted in green (touch
points).
●Do not touch any exposed pins or conductors on a component.

16 Service Supplement RX100 S4
Safety notes
●Use a grounding cable designed for this purpose to connect yourself to the
system unit as you install components.
●Place all components on a static-safe base.
IYou will find a detailed description for handling ESD components in the
relevant European or international standards (DIN EN 61340-5-1,
ANSI/ESD S20.20).

RX100 S4 Service Supplement 17
4 Replacement routines
VCAUTION!
Observe the safety instructions in the chapter “Safety notes” on page 11
et seqq. .
4.1 Preparation
Opening the server
ÊTerminate all applications and shut down the server correctly.
ÊIf your operating system has not switched off the server, press the on/off
button.
ÊPull all power connectors out of the power outlets.
ÊDisconnect all cables on the rear of the server.
ÊLoosen the two knurled screws and pull the server as far as possible out of
the rack.
Depending on how accessible the server is in the rack cabinet, it can make
sense to remove it from the cabinet. You will find a detailed description in the
Options Guide or the Operating Manual.
ÊLoosen the green knurled screw at the server’s rear side.
ÊPush the top cover approxiate 2 cm in direction of the server’s rear side.
ÊRemove the top cover.

18 Service Supplement RX100 S4
Replacing the LED board Replacement routines
4.2 Replacing the LED board
The PRIMERGY RX100 S4 server’s chassis ID is stored on both the LED board
and the system board. If in the event of failure, the LED board or the system
board which has to be replaced must have the chassis ID rewritten.
Beside the CPU temperature sensor and housing temperature sensor provided
on the system board, an ambient temperature sensor is also included on the
LED board. In case of a defective ambient temperature sensor, please replace
the LED board.
ÊOpen the server as described in the section “Preparation” on page 17.
Figure 2: Removing the LED board
ÊRemove the two screws (see arrows).
ÊUnplug the cable.
ÊPull the LED board in the direction of the housing rear side (approx. 1 centi-
meter).
ÊTake the LED board out of the housing.
ÊPush the new LED board into the front panel. Make sure that the buttons and
LEDs fit in the right positions.

RX100 S4 Service Supplement 19
Replacement routines Replacing the power supply unit
ÊFasten the LED board with the two screws.
ÊPlug the cable.
ÊClose the server and connect all power plugs (for a detailed description see
the Options Guide).
VCAUTION!
After installing the new LED board, it is necessary to program the
ChassisID prom with the help of the "ChassisIDProm Tool" to enable
ServerView and ServerStart to identify the system.
You will find the tool on the ServerSupport CD and/or it can be
downloaded from the Fujitsu Siemens Computers Service and
Support page (URL:
http://extranet.fujitsu-siemens.com/service/information/intelservers/tools).
4.3 Replacing the power supply unit
ÊOpen the server as described in the section “Preparation” on page 17.
Figure 3: Loosening the screw
ÊLoosen the knurled screw at the rear side of the power supply unit (see
arrow).
ÊDisconnect all power supply cables from the system board and the drives
(see the cabling plans in the Options Guide).

20 Service Supplement RX100 S4
Replacing the power supply unit Replacement routines
Figure 4: Making the pin free
ÊPush the power supply unit in direction of the hard disks until the pin
becomes free (see circle) and take it out.
ÊInsert the new power supply unit and push it into the bay until the pin is fully
inserted. Make sure that the cables are not damaged.
ÊConnect all power supply cables to the system board and the drives (see the
cabling plans in the Options Guide).
ÊClose the server and connect all power plugs (for a detailed description see
the Options Guide).