Fujitsu PRIMERGY GX2570 M6 User manual

FUJITSU Server PRIMERGY GX2570 M6
Upgrade and Maintenance Manual
Upgrade and Maintenance Manual - English
04/2021

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Copyright and Trademarks
Copyright 2021 FUJITSU LIMITED
All rights reserved.
Delivery subject to availability; right of technical modifications reserved.
All hardware and software names used are trademarks of their respective manufacturers.
–The contents of this manual may be revised without prior notice.
–Fujitsu assumes no liability for damages to third party copyrights or other rights arising from
the use of any information in this manual.
–No part of this manual may be reproduced in any form without the prior written permission
of Fujitsu.
Microsoft, Windows, Windows Server, and Hyper-V are trademarks or registered trademarks of
Microsoft Corporation in the USA and other countries.
Intel and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries
in the USA and other countries.

Before reading this manual
For your safety
This manual contains important information for safely and correctly using this
product.
Carefully read the manual before using this product. Pay particular attention to
the accompanying manual "Safety Notes and Regulations" and ensure that
these safety notes are understood before using the product. Keep this manual
and the "Safety Notes and Regulations" manual in a safe place for easy
reference while using this product.
Radio interference
This product is a "Class A" ITE (Information Technology Equipment). In a
domestic environment this product may cause radio interference, in which case
the user may be required to take appropriate measures.
VCCI-A
Aluminum electrolytic capacitors
The aluminum electrolytic capacitors used in the printed circuit board
assemblies of the product and in the mouse and keyboard are limited-life
components. Use of these components beyond their operating life may result
in electrolyte leakage or depletion, potentially causing emission of foul odor or
smoke.
As a guideline, in a normal office environment (25 °C) operating life is not
expected to be reached within the maintenance support period (5 years).
However, operating life may be reached more quickly if, for example, the
product is used in a hot environment. The customer shall bear the cost of
replacing replaceable components which have exceeded their operating life.
Note that these are only guidelines, and do not constitute a guarantee of
trouble-free operation during the maintenance support period.
High safety use
This product has been designed and manufactured to be used in commercial
and/or industrial areas as a server.
GX2570 M6 Upgrade and Maintenance Manual

The product is not suitable for use at visual display workplaces according to §2
of the Workplace Regulations (applies to all server systems except TX server
systems).
When used as visual display workplace, it must not be placed in the direct field
of view to avoid incommoding reflections (applies only to TX server systems).
The device has not been designed or manufactured for uses which demand an
extremely high level of safety and carry a direct and serious risk of life or body
if such safety cannot be assured.
These uses include control of nuclear reactions in nuclear power plants,
automatic airplane flight control, air traffic control, traffic control in mass
transport systems, medical devices for life support, and missile guidance
control in weapons systems (hereafter, "high safety use"). Customers should
not use this product for high safety use unless measures are in place for
ensuring the level of safety demanded of such use. Please consult the sales
staff of Fujitsu if intending to use this product for high safety use.
Measures against momentary voltage drop
This product may be affected by a momentary voltage drop in the power supply
caused by lightning. To prevent a momentary voltage drop, the use of an
uninterruptible power supply is recommended.
(This notice follows the guidelines of Voltage Dip Immunity of Personal
Computer issued by JEITA, the Japan Electronics and Information Technology
Industries Association.)
Technology controlled by the Foreign Exchange and Foreign Trade
Control Law of Japan
Documents produced by Fujitsu may contain technology controlled by the
Foreign Exchange and Foreign Trade Control Law of Japan. Documents which
contain such technology should not be exported from Japan or transferred to
non-residents of Japan without first obtaining authorization in accordance with
the above law.
Harmonic Current Standards
This product conforms to harmonic current standard JIS C 61000-3-2.
Upgrade and Maintenance Manual GX2570 M6

Only for Japan: About SATA HDDs
The SATA version of this server supports HDDs with SATA/BC-SATA storage
interfaces. Please note that the usage and operation conditions differ
depending on the type of HDD used.
For more information on the usage and operation conditions of each available
type of HDD, see the following internet address:
https://jp.fujitsu.com/platform/server/primergy/harddisk/
Only for Japan:
Shielded LAN cables should be used in this product.
UK Importer information
Fujitsu Services Limited
22 Baker Street, London, W1U 3BW, United Kingdom
GX2570 M6 Upgrade and Maintenance Manual

Version history
Issue
number
Issue date Description
V 1.0 04/2021 Initial release
Upgrade and Maintenance Manual GX2570 M6

Content
1 Introduction 15
1.1 Concept and target groups of this manual 15
1.2 Notational conventions 15
2 Before you start 17
2.1 Basic information 17
2.1.1 Proceeding 17
2.1.2 Installing optional components 17
2.1.3 Replacing a defective component 18
2.2 Classification of procedures 18
2.2.1 Assignment of unit categories 18
2.2.2 Customer Replaceable Units (CRU) 18
2.2.3 Upgrade and Repair Units (URU) 19
2.2.4 Field Replaceable Units (FRU) 20
2.3 Average task duration 21
2.4 Tools you need at hand 22
2.5 Documentation overview 22
2.5.1 Downloading manuals 22
2.5.2 List of documents 23
3 Important information 25
3.1 Introduction 25
3.2 Safety instructions 25
3.2.1 Basic safety instructions 25
3.2.2 Before starting up 26
3.2.3 Installation and operation 26
GX2570 M6 Upgrade and Maintenance Manual

3.2.4 Batteries 29
3.2.5 Working with optical disk drives (ODDs) and media 29
3.2.6 Laser information 31
3.2.7 Modules with Electrostatic-Sensitive Devices (ESD modules) 31
3.2.8 Transporting the server 33
3.2.9 Installing the server in the rack 34
3.2.10 Other important information 34
3.3 CE conformity 35
3.4 FCC Class A Compliance Statement 35
3.5 Environmental protection 36
4 Basic hardware procedures 39
4.1 Using diagnostic information 39
4.1.1 Proceeding 39
4.1.2 Locating the defective server 39
4.1.3 Locating the defective component 39
4.2 Shutting down the server 40
4.3 Disconnecting the power cord 40
4.4 Getting access to the component 41
4.4.1 Safety notes 41
4.4.2 Extending the server out of the rack 41
4.4.3 Removing the server from the rack 43
4.5 Reassembling 45
4.5.1 Safety notes 45
4.5.2 Installing the server in the rack 45
4.5.3 Sliding the server into the rack 47
4.6 Connecting the power cord 48
4.7 Switching on the server 49
Content
Upgrade and Maintenance Manual GX2570 M6

4.8 Handling the CPU node 49
4.8.1 Removing the CPU node 49
4.8.2 Installing the CPU node 50
4.9 Handling the GPU node 51
4.9.1 Removing the GPU node 51
4.9.2 Installing the GPU node 53
4.10 Handling the switch board tray 54
4.10.1 Removing the switch board tray 54
4.10.2 Installing the switch board tray 55
4.11 Handling the riser module 57
4.11.1 Removing the riser module 57
4.11.2 Installing the riser module 60
4.12 Handling the air duct 62
4.12.1 Removing the air duct 62
4.12.2 Installing the air duct 63
4.13 Handling the cross bar 63
4.13.1 Removing the cross bar 63
4.13.2 Installing the cross bar 65
5 Basic software procedures 67
5.1 Starting the maintenance task 67
5.1.1 Disabling the boot watchdog 67
5.1.2 Verifying and configuring the backup software solution 67
5.1.3 Backing up the setting information of BIOS or BMC 68
5.1.4 Switching on the ID indicators 68
5.2 Completing the maintenance task 68
5.2.1 Updating or recovering the BIOS and BMC 68
5.2.2 Enabling Option ROM scan 71
5.2.3 Enabling the boot watchdog 72
5.2.4 Verifying the system time settings 72
5.2.5 Viewing and clearing the System Event Log (SEL) 73
5.2.6 Updating the NIC configuration file in a Linux environment 74
5.2.7 Performing a RAID array rebuild 75
Content
GX2570 M6 Upgrade and Maintenance Manual

5.2.8 Looking for the MAC address of a LAN controller 76
5.2.9 Switching off the ID identicators 77
6 Power supply unit (PSU) 79
6.1 Safety notes 79
6.2 Basic information 79
6.3 Redundant power supply 80
6.3.1 Replacing a hot-plug PSU 80
7 Hard disk drive (HDD) / solid state disk (SSD) 85
7.1 Safety notes 85
7.2 Basic information 86
7.3 Handling HDDs or SSDs without installation frame 86
7.3.1 2.5-inch HDD/SSD and 2.5-inch installation frame 86
7.4 2.5-inch HDD/SSD configurations 88
7.4.1 Overview of configurations 88
7.4.1.1 Configuration with up to 10 HDD/SSD modules 88
7.4.2 Installing 2.5-inch HDD/SSD modules 90
7.4.3 Removing 2.5-inch HDD/SSD modules 92
7.4.4 Replacing a 2.5-inch HDD/SSD module 94
7.4.5 Replacing the 6x 2.5-inch HDD backplane (front) 96
7.4.6 Replacing the 4x 2.5-inch HDD backplane (rear) 99
8 Fans 103
8.1 Safety notes 103
8.2 Basic information 103
8.3 Replacing a fan module (CPU node) 105
Content
Upgrade and Maintenance Manual GX2570 M6

8.4 Replacing a fan module (GPU node) 108
8.5 Replacing a fan board (GPU node) 110
9 Expansion cards and riser modules 115
9.1 Safety notes 115
9.2 Basic information 116
9.3 Handling slot brackets 118
9.3.1 Installing slot brackets 118
9.3.2 Removing slot brackets 121
9.4 Handling SFP+ transceiver modules 121
9.4.1 Installing SFP+ transceiver modules 121
9.4.2 Removing SFP+ transceiver modules 127
9.5 Expansion cards in standard PCIe slots 130
9.5.1 Installing an expansion card 130
9.5.2 Removing an expansion card 132
9.5.3 Replacing an expansion card 134
9.5.4 Replacing the switch board 135
9.6 Expansion cards in riser modules 141
9.6.1 Installing an expansion card in a riser module 141
9.6.2 Removing an expansion card from a riser module 143
9.6.3 Replacing an expansion card from a riser module 145
9.6.4 Replacing a riser card 147
9.7 OCP (Open Compute Project) modules 150
9.7.1 Replacing the OCP module 150
10 Main memory 155
10.1 Safety notes 155
10.2 Basic information 156
10.2.1 Slots and features 156
Content
GX2570 M6 Upgrade and Maintenance Manual

10.2.2 General memory population conditions 157
10.3 Installing memory modules 158
10.4 Removing memory modules 161
10.5 Replacing memory modules 163
11 Processor (CPU) 165
11.1 Safety notes 165
11.2 Basic information 166
11.3 Replacing a CPU or heat sink 167
12 Graphic processor (GPU) 179
12.1 Safety notes 179
12.2 Basic information 179
12.3 Replacing a GPU or heat sink 181
12.4 Replacing the GPU board 185
13 Liquid cooling (LC) 189
13.1 Basic information 189
13.2 Replacing the CPU or LC kit 193
13.3 Replacing the GPU or LC kit 206
14 Midplane kit 225
14.1 Safety notes 225
Content
Upgrade and Maintenance Manual GX2570 M6

14.2 Basic information 225
14.3 Replacing the midplane board 225
15 Front panel 235
15.1 Safety notes 235
15.2 Basic information 235
15.3 Replacing the front panel board 236
15.4 Replacing the front VGA 238
16 System board and components 243
16.1 Safety notes 243
16.2 Basic information 243
16.3 CMOS battery 244
16.3.1 Replacing the CMOS battery 244
16.4 System board 246
16.4.1 Replacing the system board 246
17 Appendix A 253
17.1 Mechanical overview 253
17.1.1 Server front 253
17.1.2 Server rear 255
17.1.3 Server interior 256
17.2 Connectors and indicators 260
17.2.1 System board 260
17.2.1.1 Connectors and indicators on the system board 260
17.2.2 Server front 263
17.2.2.1 Connectors on the front panel 263
Content
GX2570 M6 Upgrade and Maintenance Manual

17.2.2.2 Indicators on the front panel 264
17.2.2.3 LAN indicators on the front panel 265
17.2.2.4 Indicators on hot-plug HDD/SSD modules 266
17.2.3 Server rear 267
17.2.3.1 Indicators on hot-plug HDD/SSD modules 267
17.2.3.2 Indicator on hot-plug PSU 268
17.2.4 Acoustic indicators 269
17.3 Onboard settings 271
17.4 Minimum startup configuration 272
18 Appendix B 275
18.1 Supplied documents 275
Content
Upgrade and Maintenance Manual GX2570 M6

1 Introduction
1.1 Concept and target groups of this manual
This upgrade and maintenance manual provides instructions for the following
procedures:
–Upgrading the server configuration by adding optional hardware
components.
–Upgrading the server configuration by replacing existing hardware
components with superior ones.
–Replacing defective hardware components.
This manual focuses on on-site maintenance tasks.
CAUTION
The document at hand comprises procedures of a wide range of
complexity.
▶Check the profile of qualification for technicians before assigning
tasks.
▶Before you start, carefully read "Classification of procedures" on
page 18.
1.2 Notational conventions
The following notational conventions are used in this manual:
Text in bold Indicates references to names of interface
elements.
Text in monospace Indicates commands and text to be entered by
the user.
"Quotation marks" Indicate names of chapters and terms that are
being emphasized.
GX2570 M6 Upgrade and Maintenance Manual 15

▶ Describes activities that must be performed in
the order shown.
[Abc] Indicates keys on the keyboard.
CAUTION
Pay particular attention to texts marked with this
symbol. Failure to observe this warning may
endanger your life, destroy the system or lead
to the loss of data.
Indicates additional information, notes and tips.
Indicates the procedure category in terms of
complexity and qualification requirements, see
"Classification of procedures" on page 18.
Indicates the average task duration, see
"Average task duration" on page 21.
Introduction
16 Upgrade and Maintenance Manual GX2570 M6

2 Before you start
2.1 Basic information
2.1.1 Proceeding
Before you start any upgrade or maintenance task, proceed as follows:
▶Carefully read the safety instructions, see "Important information" on
page 25.
▶Make sure that all necessary manuals are available, see "Documentation
overview" on page 22. Print the PDF files if required.
▶Make yourself familiar with the procedure categories, see "Classification of
procedures" on page 18.
▶Ensure that all required tools are available, see "Tools you need at hand" on
page 22.
2.1.2 Installing optional components
The operating manual of your server gives an introduction to server features
and provides an overview of available hardware options.
For the latest information on hardware options, see the hardware
configurator of your server, available online at the following address:
https://www.fujitsu.com/emeia/products/computing/servers/primergy/
index.html
For Japan:
https://www.fujitsu.com/jp/products/computing/servers/primergy/
Please contact your local Fujitsu customer service partner for details on how to
order expansion kits or spare parts.
GX2570 M6 Upgrade and Maintenance Manual 17

2.1.3 Replacing a defective component
The status indicators on the front panel and on components report defective
hardware components that need to be replaced, see "Connectors and
indicators" on page 260.
2.2 Classification of procedures
2.2.1 Assignment of unit categories
The complexity of maintenance procedures varies significantly. Procedures
have been assigned to one of three unit categories, indicating the level of
difficulty and required qualification.
At the beginning of each procedure, the involved unit category is indicated by
one of the symbols introduced in this section.
Please ask your local Fujitsu service center for more information.
2.2.2 Customer Replaceable Units (CRU)
Customer Replaceable Units (CRU)
Customer Replaceable Units are intended for customer self service and may
be installed or replaced as hot-plug components during operation.
Components that the customer is entitled to replace may differ
according to the service form in his country.
For Japan:
https://www.fujitsu.com/jp/products/computing/servers/primergy/support/
repair.html
Hot-plug components increase system availability and guarantee a high degree
of data integrity and fail-safe performance. Procedures can be carried out
without shutting down the server or going offline.
Before you start
18 Upgrade and Maintenance Manual GX2570 M6

Components that are handled as Customer Replaceable Units
–Hot-plug HDD/SSD modules
–Hot-plug PCIe SSD modules
–Hot-plug PSUs
–Hot-plug fan modules (GPU node)
Peripherals that are handled as Customer Replaceable Units
–Keyboard
–Mouse
2.2.3 Upgrade and Repair Units (URU)
Upgrade and Repair Units (URU)
Upgrade and Repair Units are non hot-plug components that can be ordered
separately to be installed as options (Upgrade Units) or are available to the
customer through customer self service (Repair Units).
For Japan, customer allows only upgrade. For upgrade units as
customer replaceable, see:
https://www.fujitsu.com/jp/products/computing/servers/primergy/
Upgrade and repair procedures involve shutting down and opening the server.
CAUTION
The device may be seriously damaged or cause damage if it is opened
without authorization or if repairs are attempted by unauthorized and
untrained personnel.
Components that are handled as Upgrade Units
–Expansion cards
–Memory modules
Before you start
GX2570 M6 Upgrade and Maintenance Manual 19

Components that are handled solely as Repair Units
–CMOS battery
–Front VGA
2.2.4 Field Replaceable Units (FRU)
Field Replaceable Units (FRU)
Removing and installing Field Replaceable Units involves complex
maintenance procedures on integral server components. Procedures will
require shutting down, opening and disassembling the server.
CAUTION
Maintenance procedures involving Field Replaceable Units must be
performed exclusively by Fujitsu service personnel or technicians
trained by Fujitsu. Please note that unauthorized interference with the
system will void the warranty and exempt the manufacturer from all
liability.
Components that are handled as Field Replaceable Units
–CPU (replacement)
–GPU (replacement)
–HDD backplane
–Front panel board
–System board
–GPU board
–Switch board
–Riser card
–Midplane board
–Liquid cooling (LC)
Before you start
20 Upgrade and Maintenance Manual GX2570 M6