Fujitsu PRIMERGY RX220 User manual

PRIMERGY
PRIMERGY RX220
Server System
Operating Manual
Martin Jung
Fujitsu Siemens Computers GmbH cognitas PS
81730 München
e-mail: e-mail:[email protected]
Tel.: [phone]
Fax: 0 700 / 372 00000
RX220
Sprachen: En
Edition September 2005

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Copyright and Trademar s
© cognitas. Gesellschft für Technik-Dokumentation mbH 2005 Pfad: U:\RX220\rx220_ba\rx220_e.pdf\rx220us.vor
Copyright © 2005 Fujitsu Siemens Computers GmbH.
All rights reserved.
Delivery subject to availability; right of technical modifications reserved.
All hardware and software names used are trademarks of their respective manufacturers.

RX220 Operating Manual
Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.1 Overview of the Documentation . . . . . . . . . . . . . . . . . . 6
1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1.3 Notational Conventions . . . . . . . . . . . . . . . . . . . . . 12
1.4 Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2 Installation Steps: Overview . . . . . . . . . . . . . . . . . 15
3 Important Notes . . . . . . . . . . . . . . . . . . . . . . . . 17
3.1 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3.2 CE Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3.3 Transporting the Server . . . . . . . . . . . . . . . . . . . . . 23
3.4 Notes on Installing into the Rack . . . . . . . . . . . . . . . . 24
3.5 Environment Protection . . . . . . . . . . . . . . . . . . . . . 25
4 Hardware Installation . . . . . . . . . . . . . . . . . . . . . 27
4.1 Installation Steps . . . . . . . . . . . . . . . . . . . . . . . . 28
4.2 Unpacking the Server . . . . . . . . . . . . . . . . . . . . . . 28
4.3 Installing/Removing the Server into/from the Rack . . . . . . . 29
4.3.1 Requirements of the Rack . . . . . . . . . . . . . . . . . . . . 30
4.3.2 Necessary parts . . . . . . . . . . . . . . . . . . . . . . . . . 33
4.3.3 Preparing the Server . . . . . . . . . . . . . . . . . . . . . . 33
4.3.4 Mounting in the PRIMECENTER/DataCenter Rack . . . . . . . 34
4.3.5 Mounting into the Classic Rack . . . . . . . . . . . . . . . . . 36
4.3.6 Installing the Server . . . . . . . . . . . . . . . . . . . . . . . 37
4.3.7 Mounting in 3rd-Party Racks . . . . . . . . . . . . . . . . . . 38
4.4 Connecting Devices to the Server . . . . . . . . . . . . . . . . 39
4.5 Connecting the Server to the Mains . . . . . . . . . . . . . . . 40
4.6 Instructions on Connecting and Disconnecting Cables . . . . . 41
5 Preparation for Use and Operation . . . . . . . . . . . . . . 43
5.1 Operating and Indicator Elements . . . . . . . . . . . . . . . . 43
5.1.1 The Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
5.1.2 The Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
5.2 Switching the Server ON and OFF . . . . . . . . . . . . . . . 48
5.3 Configuring the Server and Installing the Operating System . . 51
5.3.1 Configuring the SATA RAID controller . . . . . . . . . . . . . . 51
5.3.2 Configuration with ServerStart . . . . . . . . . . . . . . . . . 52
5.3.3 Configuration without ServerStart . . . . . . . . . . . . . . . . 52
5.4 Cleaning the Server . . . . . . . . . . . . . . . . . . . . . . . 53

Operating Manual RX220
Contents
6 Property and Data Protection . . . . . . . . . . . . . . . . . 55
6.1 BIOS Setup Security Functions . . . . . . . . . . . . . . . . . 55
7 Troubleshooting and Tips . . . . . . . . . . . . . . . . . . . 57
7.1 Power-ON Indicator Remains Dark . . . . . . . . . . . . . . . 57
7.2 The Server Switches itself OFF . . . . . . . . . . . . . . . . . 58
7.3 Screen Remains Blank . . . . . . . . . . . . . . . . . . . . . 58
7.4 Flickering Stripes on the Monitor Screen . . . . . . . . . . . . 59
7.5 No Screen Display or the Display Drifts . . . . . . . . . . . . . 59
7.6 No Mouse Pointer Displayed on Screen . . . . . . . . . . . . . 59
7.7 Floppy Disk Cannot be Read and/or Written . . . . . . . . . . 60
7.8 Incorrect Time and/or Date . . . . . . . . . . . . . . . . . . . 60
7.9 System Will Not Boot . . . . . . . . . . . . . . . . . . . . . . 60
7.10 Drives Are Reported as "Dead" . . . . . . . . . . . . . . . . . 61
7.11 Added Drive Reported Defective . . . . . . . . . . . . . . . . 61
7.12 Error Messages on the Screen . . . . . . . . . . . . . . . . . 61
8 Hot-plug Components . . . . . . . . . . . . . . . . . . . . . 63
8.1 Hot-plug Hard Disk Drives . . . . . . . . . . . . . . . . . . . . 63
8.1.1 Handling Hard Disk Drives or HDD Modules . . . . . . . . . . 64
8.2 Installing/Removing an HDD Module . . . . . . . . . . . . . . 65
Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

RX220 Operating Manual 5
1Introduction
The PRIMERGY RX220 server is a high performance AMD-based 2-way rack
server which is characterized by an ultra compact design. The compact design
(only 1HU high) fits perfectly into the data processing center and server farms.
Within 19-inch infrastructures the server forms a flexible platform for sophisti-
cated Web applications. It is suitable for use as e-mail server, terminal server
and also as general application in multi-tier configurations.
The PRIMERGY RX220 server offers a high level of reliability and availability
through highly developed hardware and software components. Up to two AMD®
Opteron™ processors, up to 16 GB ECC DDR-SDRAM main memory and max.
two hot-plug hard disk drives fulfill highest requirements of functionality, perfor-
mance and capacity. There are up two PCI extension slots: one PCI Express x8
and one 64-bit PCI-X.
With its integrated SATA RAID controller the PRIMERGY RX220 system
delivers maximum data security due to its hard-disk mirroring capability using
Integrated Mirroring Enhanced (IME).
In conjunction with ServerView and RemoteView, the onboard server management
controller provides a comprehensive monitoring and remote management
functionality. The optional RemoteView Service Board (RSB S2) enhances this
functionality.
Security functions in the BIOS Setup ("D2130 Setup Utility for RX220") and on
the system board protect the data on the server against manipulation.
Additional security is provided by the lockable rack door.

6 Operating Manual RX220
Overview of the Documentation Introduction
1.1 Overview of the Documentation
IPRIMERGY manuals are available in PDF format on the ServerBooks CD.
The ServerBooks CD is part of the ServerView Suite delivered with each
server system.
The PDF files for the manuals can also be downloaded free of charge
from the Internet. The overview page showing the online documentation
available on the Internet can be found via the URL:
http://manuals.fujitsu-siemens.com (choose: industry standard servers).
Concept and target group of this manual
This operating manual describes how to install and how to operate your server.
This manual is intended for those responsible for installing the hardware and
ensuring that the system runs smoothly. The manual contains all the information
required for installing and operating your PRIMERGY RX220.
To understand the different expansion options, it is necessary to have a
knowledge of hardware and data transmission, as well as basic knowledge of
the operating system used.
Additional server documentation
To the PRIMERGY RX220 documentation set belong the following additional
manuals:
– "Quick Start Hardware - PRIMERGY RX220" (poster)
– "Quick Start Software - PRIMERGY ServerView Suite" (poster)
– "Warranty" manual (print version delivered together with the system, PDF
file available on the ServerBooks CD)
– "Safety" manual (print version delivered together with the system, PDF file
available on the ServerBooks CD)
– "Ergonomics" manual (PDF file available on the ServerBooks CD)
– "Helpdesk" (poster with worldwide helpdesk telephone numbers)
– Technical Manual for the system board D2130 (PDF file available on the
ServerBooks CD)
– "D2130 Setup Utility for RX220" manual (PDF file available on the
ServerBooks CD)

RX220 Operating Manual 7
Introduction Overview of the Documentation
– "ServerView Suite" includes the ServerStart CD, the ServerBooks CD and the
ServerSupport CDs. The PDF file of the user manual "PRIMERGY
ServerView Suite - ServerStart" is also available on the ServerBooks CD.
IIf you need a backup of the ServerBooks CD, send the details of your
server via email address: [email protected].
– "Global Array Manager Client Software User’s Guide" (PDF file available on
the ServerBooks CD)
– "Global Array Manager Server Software User’s Guide" (PDF file available on
the ServerBooks CD)
– "Integrated Mirroring User’s Guide" (PDF file available on the ServerBooks
CD)
– "RX220 Options Guide" (PDF file available on the ServerBooks CD)
Further sources of information
– technical Manual for the corresponding rack
– manual for the monitor
– manual for ServerView server management
– manual for the remote test and diagnostic system RemoteView
– documentation for the boards and drives
– operating system documentation
– information files of your operating system
(see also “Related Publications” on page 75).

8 Operating Manual RX220
Features Introduction
1.2 Features
System board
The features of the system board (D2130) are described in the Technical
Manual for the system board in relation to the hardware and in the "D2130 Setup
Utility for RX220" (see “Related Publications” on page 75).
Hard disk drives
The server can accommodate up to two Serial ATA hard disk drive modules. It
is also possible to connect external drives.
Each hard disk drive module (also called "HDD module") can accommodate a
SATA hard disk drive with a SATA interface and a maximum height of 1 inch. The
module is connected to the SATA backplane without cables via the SATA
interface. This allows hard disk drive modules to be simply plugged in or pulled
out (for further details see section “Hot-plug Hard Disk Drives” on page 63).
The internal hard disk drives are exclusively controlled by the onboard SATA
RAID controller. Additional external drives are controlled by an optional PCI
RAID controller card or via the USB interface.
In a corresponding RAID configuration, the HDD modules can be exchanged
during operation (hot-plug).
SATA controller with IME functionality
For operating internal hard disk drives, the SATA RAID controller with IME
functionality is available (Integrated Mirroring Enhanced), offering RAID-0 and
RAID 1 functionality for mirroring the internal disks.
ITo configure IME, the Promise FastBuild™ utility is available. For further
information, see the corresponding manual on the ServerBooks CD
(choose Controllers from the menu). Also refer to the "Integrated
Mirroring User’s Guide".

RX220 Operating Manual 9
Introduction Features
Accessible drives/components
One mounting locations is available:
– one location 5.25“ for an optional slimline CD-/DVD-ROM drive
The accessible drives integrated in these locations cannot be replaced during
operation.
Power supply
In its basic configuration level, the server has one power supply unit which
automatically adjust to any power voltage in the range from 100 V to 240 V,
respectively.
High level of availability and reliability
When memory data is accessed, 1-bit errors in the main memory are recog-
nized and automatically corrected with the ECC (Error Correcting Code)
method. The patented memory scrubbing function regularly starts up the EDC
mechanism and thus ensures continuous data integrity.
The memory modules used support Chipkill™ technology, which in addition
increases the effectiveness of the monitoring and correction of memory errors.
ASR&R (Automatic Server Reconfiguration and Restart) restarts the system in
the case of an error and automatically „hides“ the defective system components.
The PDA (Prefailure Detection and Analyzing) technology from Fujitsu Siemens
Computers analyzes and monitors all components important for system
reliability.
The onboard SATA RAID controller supports RAID Level 1 and increases
system availability. The hot-plug HDD modules provide additional security.
Server management
Server management is implemented with the aid of the supplied ServerView
software and PDA (Prefailure Detection and Analyzing) technology from Fujitsu
Siemens. PDA reports the threat of a system error or overloading early on so
that preventative measures can be taken.
ServerView enables the management of all PRIMERGY servers in the network
via a central console. The following key features are supported among others
by ServerView in this context.
●Remote power-on (Wake On LAN)

10 Operating Manual RX220
Features Introduction
●Temperature monitoring of the CPU and the surrounding area
●Monitoring of the utilization of the PCI buses
●Detailed status and error reports for bus systems, processors and main
memory
●Watchdog timer for Automatic Server Reconfiguration and Restart (ASR&R)
in the event of failure of memory modules or processors
●Power monitoring
●Early detection of a defective fan
●Watchdog timer for operating system monitoring and application monitoring
with ASR&R
Further information on ServerView server management is provided in the
associated documentation (see “Related Publications” on page 75).
ServerStart
You can configure your PRIMERGY server quickly and purposefully with the
ServerStart software provided. User-guided menus are available for installing the
server operating systems.

RX220 Operating Manual 11
Introduction Features
Service and support
PRIMERGY servers are service-friendly and modular, thus enabling quick and
simple maintenance. The flash EPROM program supplied with the Fujitsu
Siemens Computers utilities supports a fast BIOS update.
The optional RemoteView Remote Test and Diagnosis System allows the
PRIMERGY RX220 Server to be maintained from remote locations. RemoteView
and the relevant hardware components integrated on the system board allow
remote monitoring and maintenance as well as fast restoration of operability in
the event of errors.
A Remote Service Board (RSB S2) can be used in conjunction with RemoteView.
Together they facilitate a remote diagnosis for system analysis, remote configu-
ration, and remote restart should the operating system or hardware fail.
Remote monitoring and maintenance avoids time-consuming and costly on-site
repairs and reduces service costs. This leads to a reduction in the total cost of
ownership and an excellent return on investment for the remote management
solution.
RemoteView helps
●switch on/off the system remotely
●monitor systems and analyze the cause of faults
●prepare error resolution or to have this process initiated independently if
possible
●identify potential sources of error
●configure the system
●adjust system settings and initiate system restarts from a remote location

12 Operating Manual RX220
Notational Conventions Introduction
1.3 Notational Conventions
The following notational conventions are used in this manual:
1.4 Technical Data
Electrical data (power supply unit)
text in italics indicate commands, menu items or software programs
„Quotation marks“ indicate names of chapters and terms that are being
emphasized
Êtext which follows this symbol describes activities that
must be performed in the order shown
VCAUTION! pay particular attention to texts marked with this
symbol. Failure to observe this warning may endanger
your life, destroy the system or lead to the loss of data.
Iindicates additional information, notes and tips
Table 1: Notational conventions
Power supply unit 500 W
Rated voltage range 100 V - 240 V
Frequency 50 Hz - 60 Hz
Max. rated current: 6,0 A at 100 V - 127 V
3,0 A at 200 V - 240 V
Effective power 500 W
Apparent power 670 VA
Heat dissipation 1706 BTU/hr
Main power fuse 10 A
Protection class Class 1

RX220 Operating Manual 13
Introduction Technical Data
National and international standards
Mechanical values
Weight
approx. 14 kg (depending on the configuration)
Ventilation clearance
at least 200 mm on the front and on the rear side
Product safety and
ergonomics
IEC 60950 / EN 60950 / UL 60950-00 3rd.
Ed., CAN/CSA C22.2 No. 60950-00 3rd. Ed.
Electromagnetic compatibility
International standards FCC class A
JEIDA
C-Tick class A
BSMI CNS 13438 class A
European standards
Interference emission EN 55022 class A
Harmonic current EN 61000-3-2
flicker EN 61000-3-3
Interference immunity EN 55024
CE label
according to EU directives
Low-Voltage Directive 73/23/EEC
Electromagnetic Compatibility 89/336/EEC
Width 485 mm
Length 715 mm
Height 43 mm or 1 HU
Installation depth 737 mm
area for cable routing (cable area depth) in the rack 100 mm

14 Operating Manual RX220
Technical Data Introduction
Environmental conditions
Condensation during operation must be avoided!
Noise level
Environment class 3K2
Environment class 2K2
EN 60721 / IEC 721 section 3-3
EN 60721 / IEC 721 section 3-2
Temperature:
Operation (3K2)
Transport (2K2)
5 °C .... 35 °C
-25 °C .... 60 °C
Humidity 10% ... 85%
Sound power level LWAd (ISO 9296) ≤7,2B (standby)
≤ 7,2 B (operating)
Sound pressure level at bystander position
LpAm (ISO 9296) ≤55 dB(A) (standby)
≤55 dB(A) (operating)

RX220 Operating Manual 15
2 Installation Steps: Overview
In this chapter you will find an overview of the steps necessary to install your
server system. Links guide you to sections where you can find more detailed
information on the individual steps:
ÊAt first, please take notice of chapter “Important Notes” on page 17 and
following.
ÊUnpack the system, check the contents of the package for visible transport
damage and check whether the delivery agrees with the details in the
delivery note (see “Unpacking the Server” on page 28).
ÊTransport the server to the place where you want to set it up.
ÊMake sure all necessary manuals (see “Additional server documentation” on
page 6) are available; possibly print of the PDF files.
ÊMounting the server into the rack (see “Installing/Removing the Server
into/from the Rack” on page 29).
ÊCable the server. Please also refer to the section “Connecting Devices to the
Server” on page 39 and the section “Instructions on Connecting and Discon-
necting Cables” on page 41.
ÊConnect the system to the line voltage (see “Connecting the Server to the
Mains” on page 40).
ÊMake yourself familiar with the operating and indicator elements on the front
and on the rear side of the server (see “Operating and Indicator Elements”
on page 43).
ÊThe server is equipped with an onboard SATA RAID controller with IME
functionality (Integrated Mirroring Enhanced).
Configure the SATA controller either during BIOS POST with CTRL-F before
you begin with ServerStart or in a ServerStart installation with the Promise
FastBuilt utility. For further information, see the corresponding manuals on
the ServerBooks CD (choose Controllers from the menu).

16 Operating Manual RX220
Installation Steps: Overview
ÊConfigure the server and install the desired operating system and applica-
tions. To do so, you have the following possibilities:
– Remote configuration and installation with ServerStart:
With the ServerStart CD provided, you can configure the server and install
the operating system in a convenient manner.
To find out how to operate ServerStart and for further information, refer to
the "ServerView Suite" manual shipped with your system.
You find additional information for configuration in section “Configuration
with ServerStart” on page 52.
– Local configuration and installation with or without ServerStart (see
“Configuration with ServerStart” on page 52 and/or “Configuration
without ServerStart” on page 52).

RX220 Operating Manual 17
3 Important Notes
In this chapter you will find essential information regarding safety when working
with your server.
3.1 Safety
IThe following safety notes are also provided in the “Safety” manual.
This device complies with the relevant safety regulations for data processing
equipment.
If you have any questions about where you can set up the device, contact your
sales outlet or our customer service team.
VCAUTION!
The actions described in these instructions should only be performed by
technical specialists. Equipment repairs should only be performed by
authorized, qualified staff. Any unauthorized openings and improper
repairs could expose the user to risks (electric shock, energy hazards,
fire hazards) and could also damage the equipment. Please note that
any unauthorized openings of the device will result in the invalidation of
the warranty and exclusion from all liability.

18 Operating Manual RX220
Safety Important Notes
Before operating the device
VCAUTION!
●During installation and before operating the device, observe the
instructions on environmental conditions for your device (see section
“Technical Data” on page 12).
●If the device is brought in from a cold environment, condensation may
form both inside and on the outside of the machine.
Wait until the device has acclimatized to room temperature and is
absolutely dry before starting it up. Material damage may be caused
to the device if this requirement is not observed.
●Transport the device only in the original packaging or in packaging
that protects it from knocks and jolts.
Installation and operation
VCAUTION!
●If the rack model is integrated in an installation that receives power
from an industrial (public) power supply network with the IEC309
connector, the (public) power supply protection must comply with the
requirements for the non-industrial (public) power supply networks for
the type A connector.
●The server automatically sets itself to a voltage in the range from
100 V to 240 V, respectively. Make sure that your local voltage is
within this range.
●This device has a specially approved power cable and must only be
connected to a grounded insulated socket.
●Ensure that the power socket on the device or the grounded wall
outlet is freely accessible.
●The ON/OFF button does not disconnect the device from the mains
voltage. To disconnect the line voltage completely, remove the power
plug from the grounded insulated socket.

RX220 Operating Manual 19
Important Notes Safety
VCAUTION!
●Always connect the device and the attached peripherals to the same
power circuit. Otherwise you run the risk of losing data if, for example,
the central processing unit is still running but the peripheral device
(e.g. storage subsystem) has failed during a power outage.
●Data cables to peripheral devices must be adequately shielded.
●To the LAN wiring the requirements apply in accordance with the
standards EN 50173 and EN 50174-1/2. As minimum requirement
the use of a protected LAN line of category 5 for 10/100 MBps
Ethernet, and/or of category 5e for Gigabit Ethernet is considered.
The requirements of the specification ISO/IEC 11801 are to be
considered.
●Route the cables in such a way that they do not form a potential
hazard (make sure no-one can trip over them) and that they cannot
be damaged. When connecting up a device, refer to the relevant
notes in this manual.
●Never connect or disconnect data transmission lines during a storm
(lightning hazard).
●Make sure that no objects (such as bracelets or paper clips) fall into
or liquids spill into the device (risk of electric shock or short circuit).
●In emergencies (e.g. damaged casing, controls or cables, penetration
of liquids or foreign matter), switch off the device immediately, remove
the power plug and contact your sales outlet or customer service
team.
●Proper operation of the device (in accordance with
IEC 60950/EN 60950) is only ensured if the casing is completely
assembled and the rear covers for the installation openings have
been put in place (electric shock, cooling, fire protection, interference
suppression).
VCAUTION!
●Only install system expansions that satisfy the requirements and
rules governing safety and electromagnetic compatibility and relating
to telecommunications terminal equipment. If you install other expan-
sions, you may damage the system or violate the safety regulations
and regulations governing RFI suppression. Information on which
system expansions are suitable can be obtained from the customer
service centre or your sales outlet.

20 Operating Manual RX220
Safety Important Notes
VCAUTION!
●The components marked with a warning label (e.g. lightning symbol)
may only be opened, removed or exchanged by authorized, qualified
personnel.
●The warranty expires if the device is damaged during the installation
or replacement of system expansions.
●You may only set those resolutions and refresh rates specified in the
„Technical data“ section of the monitor description. Otherwise, you
may damage your monitor. If you are in any doubt, contact your sales
outlet or customer service centre.
Batteries
VCAUTION!
●Incorrect replacement of batteries may lead to a risk of explosion. The
batteries may only be replaced with identical batteries or with a type
recommended by the manufacturer (see the technical manual for the
system board under “Related Publications” on page 75).
●Do not throw batteries into the trash can. They must be disposed of
in accordance with local regulations concerning special waste.
●The battery must be disposed of in accordance with local regulations
concerning special waste.
●Replace the lithium battery on the system board in accordance with
the instructions in the Technical Manual for the system board (see
“Related Publications” on page 75).
●All batteries containing pollutants are marked with a symbol (a
crossed-out garbage can). In addition, the marking is provided with
the chemical symbol of the heavy metal decisive for the classification
as a pollutant:
Cd Cadmium
Hg Mercury
Pb Lead