Fujitsu PRIMERGY RX2540 M1 User manual

Upgrade and Maintenance Manual - English
FUJITSU Server PRIMERGY RX2540 M1
Upgrade and Maintenance Manual
Edition December 2014

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Copyright © 2014 Fujitsu Technology Solutions GmbH.
All rights reserved.
Delivery subject to availability; right of technical modifications reserved.
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RX2540 M1 Upgrade and Maintenance Manual
Before reading this manual
For your safety
This manual contains important information for safely and correctly using this
product.
Carefully read the manual before using this product. Pay particular attention to
the accompanying manual "Safety Notes and Regulations" and ensure these
safety notes are understood before using the product. Keep this manual and the
manual "Safety Notes and Regulations" in a safe place for easy reference while
using this product.
Radio interference
This product is a "Class A" ITE (Information Technology Equipment). In a
domestic environment this product may cause radio interference, in which case
the user may be required to take appropriate measures. VCCI-A
Aluminum electrolytic capacitors
The aluminum electrolytic capacitors used in the product's printed circuit board
assemblies and in the mouse and keyboard are limited-life components. Use of
these components beyond their operating life may result in electrolyte leakage
or depletion, potentially causing emission of foul odor or smoke.
As a guideline, in a normal office environment (25°C) operating life is not
expected to be reached within the maintenance support period (5 years).
However, operating life may be reached more quickly if, for example, the
product is used in a hot environment. The customer shall bear the cost of
replacing replaceable components which have exceeded their operating life.
Note that these are only guidelines, and do not constitute a guarantee of
trouble-free operation during the maintenance support period.
High safety use
This product has been designed and manufactured to be used in commercial
and/or industrial areas as a server.
When used as visual display workplace, it must not be placed in the direct field
of view to avoid incommoding reflections (applies only to TX server systems).
The device has not been designed or manufactured for uses which demand an
extremely high level of safety and carry a direct and serious risk of life or body
if such safety cannot be assured.

Upgrade and Maintenance Manual RX2540 M1
These uses include control of nuclear reactions in nuclear power plants,
automatic airplane flight control, air traffic control, traffic control in mass
transport systems, medical devices for life support, and missile guidance
control in weapons systems (hereafter, "high safety use"). Customers should
not use this product for high safety use unless measures are in place for
ensuring the level of safety demanded of such use. Please consult the sales
staff of Fujitsu if intending to use this product for high safety use.
Measures against momentary voltage drop
This product may be affected by a momentary voltage drop in the power supply
caused by lightning. To prevent a momentary voltage drop, use of an AC
uninterruptible power supply is recommended.
(This notice follows the guidelines of Voltage Dip Immunity of Personal
Computer issued by JEITA, the Japan Electronics and Information Technology
Industries Association.)
Technology controlled by the Foreign Exchange and Foreign Trade
Control Law of Japan
Documents produced by Fujitsu may contain technology controlled by the
Foreign Exchange and Foreign Trade Control Law of Japan. Documents which
contain such technology should not be exported from Japan or transferred to
non-residents of Japan without first obtaining authorization in accordance with
the above law.
Harmonic Current Standards
This product conforms to harmonic current standard JIS C 61000-3-2.
Only for the Japanese market: About SATA hard disk drives
The SATA version of this server supports hard disk drives with SATA / BC-SATA
storage interfaces. Please note that the usage and operation conditions differ
depending on the type of hard disk drive used.
Please refer to the following internet address for further information on the
usage and operation conditions of each available type of hard disk drive:
(http://jp.fujitsu.com/platform/server/primergy/manual/)

RX2540 M1 Upgrade and Maintenance Manual
Only for the Japanese market:
IAlthough described in this manual, some sections do not apply to the
Japanese market. These options and routines include:
– CSS (Customer Self Service)

Upgrade and Maintenance Manual RX2540 M1
Version history
Issue number Reason for update
August 2014 Initial release
September 2014 Correction
December 2014 new: riser modules, 12x 3.5 HDD backplane, SATA
DOM, SD card

RX2540 M1 Upgrade and Maintenance Manual
Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
1.1 Notational conventions . . . . . . . . . . . . . . . . . . . . 26
2 Before you start . . . . . . . . . . . . . . . . . . . . . . . . 27
2.1 Classification of procedures . . . . . . . . . . . . . . . . . 29
2.1.1 Customer Replaceable Units (CRU) . . . . . . . . . . . . . . . 29
2.1.2 Upgrade and Repair Units (URU) . . . . . . . . . . . . . . . . 30
2.1.3 Field Replaceable Units (FRU) . . . . . . . . . . . . . . . . . 31
2.2 Average task duration . . . . . . . . . . . . . . . . . . . . . 31
2.3 Tools you need at hand . . . . . . . . . . . . . . . . . . . . 32
2.4 Documents you need at hand . . . . . . . . . . . . . . . . . 36
3 Important information . . . . . . . . . . . . . . . . . . . . . 39
3.1 Safety instructions . . . . . . . . . . . . . . . . . . . . . . . 39
3.2 ENERGY STAR . . . . . . . . . . . . . . . . . . . . . . . . . 47
3.3 CE conformity . . . . . . . . . . . . . . . . . . . . . . . . . 47
3.4 FCC Class A Compliance Statement . . . . . . . . . . . . . 48
3.5 Environmental protection . . . . . . . . . . . . . . . . . . . 49
4 Basic hardware procedures . . . . . . . . . . . . . . . . . . 51
4.1 Using diagnostics information . . . . . . . . . . . . . . . . 51
4.1.1 Locating the defective server . . . . . . . . . . . . . . . . . . 51
4.1.2 Determining the error class . . . . . . . . . . . . . . . . . . . 52
4.1.2.1 Global Error indicator . . . . . . . . . . . . . . . . . . . . 52
4.1.2.2 Customer Self Service (CSS) indicator . . . . . . . . . . . 52
4.1.3 Locating the defective component . . . . . . . . . . . . . . . . 53
4.1.3.1 Local diagnostic indicators on the front . . . . . . . . . . . 53

Upgrade and Maintenance Manual RX2540 M1
Contents
4.2 Shutting down the server . . . . . . . . . . . . . . . . . . . . 53
4.3 Disconnecting power cords . . . . . . . . . . . . . . . . . . 54
4.4 Getting access to the component . . . . . . . . . . . . . . . 55
4.4.1 Extending the server out of the rack . . . . . . . . . . . . . . . 55
4.4.2 Removing the server from the rack . . . . . . . . . . . . . . . . 57
4.4.3 Opening the server . . . . . . . . . . . . . . . . . . . . . . . . 58
4.4.3.1 Removing the housing cover . . . . . . . . . . . . . . . . . 59
4.4.3.2 Removing the air duct . . . . . . . . . . . . . . . . . . . . . 60
4.5 Reassembling . . . . . . . . . . . . . . . . . . . . . . . . . . 61
4.5.1 Installing the air duct . . . . . . . . . . . . . . . . . . . . . . . 61
4.5.2 Closing the server . . . . . . . . . . . . . . . . . . . . . . . . . 61
4.5.2.1 Mounting the housing cover . . . . . . . . . . . . . . . . . . 62
4.5.3 Mounting the server in the rack . . . . . . . . . . . . . . . . . . 63
4.5.3.1 Seating the server on the rack rails . . . . . . . . . . . . . . 63
4.5.3.2 Sliding the server into the rack . . . . . . . . . . . . . . . . 65
4.6 Connecting the server to the power source . . . . . . . . . . 66
4.7 Switching on the server . . . . . . . . . . . . . . . . . . . . . 67
5 Basic software procedures . . . . . . . . . . . . . . . . . . . 69
5.1 Starting the maintenance task . . . . . . . . . . . . . . . . . 69
5.1.1 Disabling or suspending BitLocker functionality . . . . . . . . . 69
5.1.2 Disabling SVOM boot watchdog functionality . . . . . . . . . . . 70
5.1.2.1 Viewing boot watchdog settings . . . . . . . . . . . . . . . . 70
5.1.2.2 Configuring boot watchdog settings . . . . . . . . . . . . . . 71
5.1.3 Removing backup and optical disk media . . . . . . . . . . . . 73
5.1.4 Verifying and configuring the backup software solution . . . . . . 73
5.1.5 Note on server maintenance in a Multipath I/O environment . . . 74
5.1.6 Switching on the ID indicator . . . . . . . . . . . . . . . . . . . 76
5.2 Completing the maintenance task . . . . . . . . . . . . . . . 77
5.2.1 Updating or recovering the system board BIOS and iRMC . . . . 77
5.2.1.1 Updating or recovering the system board BIOS . . . . . . . . 77
5.2.1.2 Updating or recovering the iRMC . . . . . . . . . . . . . . . 78
5.2.2 Verifying system information backup / restore . . . . . . . . . . 79
5.2.3 Updating RAID controller firmware . . . . . . . . . . . . . . . . 81
5.2.4 Enabling Option ROM scan . . . . . . . . . . . . . . . . . . . . 82
5.2.5 Verifying and configuring the backup software solution . . . . . . 83
5.2.6 Resetting the boot retry counter . . . . . . . . . . . . . . . . . 84

RX2540 M1 Upgrade and Maintenance Manual 9
Contents
5.2.6.1 Viewing the boot retry counter . . . . . . . . . . . . . . . . 84
5.2.6.2 Resetting the boot retry counter . . . . . . . . . . . . . . . 84
5.2.7 Enabling SVOM boot watchdog functionality . . . . . . . . . . 86
5.2.8 Enabling replaced components in the system BIOS . . . . . . . 86
5.2.9 Verifying the memory mode . . . . . . . . . . . . . . . . . . . 87
5.2.10 Verifying the system time settings . . . . . . . . . . . . . . . . 88
5.2.11 Viewing and clearing the System Event Log (SEL) . . . . . . . 89
5.2.11.1 Viewing the SEL . . . . . . . . . . . . . . . . . . . . . . . 89
5.2.11.2 Clearing the SEL . . . . . . . . . . . . . . . . . . . . . . . 90
5.2.12 Updating the NIC configuration file in a Linux environment . . . 90
5.2.13 Enabling BitLocker functionality . . . . . . . . . . . . . . . . . 92
5.2.14 Performing a RAID array rebuild . . . . . . . . . . . . . . . . . 93
5.2.15 Looking up changed MAC / WWN addresses . . . . . . . . . . 93
5.2.15.1 Looking up MAC addresses . . . . . . . . . . . . . . . . . 93
5.2.15.2 Looking up WWN addresses . . . . . . . . . . . . . . . . . 94
5.2.16 Using the Chassis ID Prom Tool . . . . . . . . . . . . . . . . . 96
5.2.17 Configuring LAN teaming . . . . . . . . . . . . . . . . . . . . 97
5.2.17.1 After replacing / upgrading LAN controllers . . . . . . . . . 97
5.2.17.2 After replacing the system board . . . . . . . . . . . . . . . 97
5.2.18 Switching off the ID indicator . . . . . . . . . . . . . . . . . . 98
5.2.19 Performing a fan test after replacing a defective fan . . . . . . 98
5.2.20 Upgrading or replacing the processor . . . . . . . . . . . . . . 99
6 Power supply units . . . . . . . . . . . . . . . . . . . . . . . 101
6.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . 101
6.1.1 Power supply unit configurations . . . . . . . . . . . . . . . . 102
6.1.2 Assembly rules . . . . . . . . . . . . . . . . . . . . . . . . . 102
6.1.3 Power supply unit slots . . . . . . . . . . . . . . . . . . . . . 103
6.2 Installing hot-plug power supply units . . . . . . . . . . . . 104
6.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 104
6.2.2 Removing the dummy cover . . . . . . . . . . . . . . . . . . . 104
6.2.3 Installing a hot-plug power supply unit . . . . . . . . . . . . . . 105
6.2.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 105
6.3 Removing a hot-plug power supply unit . . . . . . . . . . . 106
6.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 106
6.3.2 Removing a hot-plug power supply unit . . . . . . . . . . . . . 107
6.3.3 Installing a dummy cover . . . . . . . . . . . . . . . . . . . . 108
6.3.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 108

10 Upgrade and Maintenance Manual RX2540 M1
Contents
6.4 Replacing a hot-plug power supply unit . . . . . . . . . . . 109
6.4.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 109
6.4.2 Removing the defective hot-plug power supply unit . . . . . . 109
6.4.3 Installing the new hot-plug power supply unit . . . . . . . . . . 109
6.4.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 110
7 Hard disk drives / solid state drives . . . . . . . . . . . . . 111
7.1 Basic procedures . . . . . . . . . . . . . . . . . . . . . . . 112
7.2 3.5-inch cage configurations HDD / SSD . . . . . . . . . . . 112
7.2.1 Mounting order for 3.5-inch HDDs . . . . . . . . . . . . . . . 112
7.2.1.1 HDD mounting order for 4x 3.5-inch HDD configuration . . 113
7.2.1.2 HDD mounting order for 8x 3.5-inch HDD configurations . . 113
7.2.1.3 HDD mounting order for 12x 3.5-inch HDD configurations . 114
7.2.2 Installing 3.5-inch HDD modules . . . . . . . . . . . . . . . . 115
7.2.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 115
7.2.2.2 Removing a 3.5-inch dummy module . . . . . . . . . . . . 116
7.2.2.3 Installing a 3.5-inch HDD module . . . . . . . . . . . . . . 117
7.2.2.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 118
7.2.3 Removing 3.5-inch HDD modules . . . . . . . . . . . . . . . 118
7.2.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 118
7.2.3.2 Removing a 3.5-inch HDD module . . . . . . . . . . . . . 119
7.2.3.3 Installing a 3.5-inch dummy module . . . . . . . . . . . . . 120
7.2.3.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 120
7.2.4 Replacing a 3.5-inch HDD module . . . . . . . . . . . . . . . 121
7.2.4.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 121
7.2.4.2 Removing a 3.5-inch HDD module . . . . . . . . . . . . . 121
7.2.4.3 Installing a 3.5-inch HDD module . . . . . . . . . . . . . . 122
7.2.4.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 122
7.2.5 2.5-inch HDDS / SSD in a 3.5-inch installation frame . . . . . 122
7.2.5.1 Installing a 2.5-inch HDD / SSD into a 3.5-inch installation frame
122
7.2.5.2 Removing a 2.5-inch HDD / SSD out of a 3.5-inch installation
frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
7.3 Replacing SAS / SATA HDD / SSD backplanes . . . . . . . 125
7.3.1 Replacing the 4x 3.5-inch HDD SAS backplanes . . . . . . . . 125
7.3.1.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 125
7.3.1.2 Removing the 4x 3.5-inch SAS HDD backplane 1 . . . . . 126
7.3.1.3 Installing the 4x 3.5-inch HDD SAS backplane 1 . . . . . . 128
7.3.1.4 Removing the 4x 3.5-inch SAS HDD backplane 2 . . . . . 130