Fujitsu PRIMERGY TX2550 M4 User manual

Operating Manual - English
FUJITSU Server PRIMERGY TX2550 M4
Operating Manual
May 2018

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Copyright and Trademarks
Copyright 2018 FUJITSU LIMITED
All rights reserved.
Delivery subject to availability; right of technical modifications reserved.
All hardware and software names used are trademarks of their respective manufacturers.
– The contents of this manual may be revised without prior notice.
– Fujitsu assumes no liability for damages to third party copyrights or other rights arising from
the use of any information in this manual.
– No part of this manual may be reproduced in any without the prior written permission of
Fujitsu.
Microsoft, Windows, Windows Server, and Hyper-V are trademarks or registered trademarks of
Microsoft Corporation in the USA and other countries.
Intel and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries
in the USA and other countries.

TX2550 M4 Operating Manual
Before reading this manual
For your safety
This manual contains important information for safely and correctly using this
product.
Carefully read the manual before using this product. Pay particular attention to
the accompanying manual "Safety Notes and Regulations" and ensure these
safety notes are understood before using the product. Keep this manual and the
manual "Safety Notes and Regulations" in a safe place for easy reference while
using this product.
Radio interference
This product is a "Class A" ITE (Information Technology Equipment). In a
domestic environment this product may cause radio interference, in which case
the user may be required to take appropriate measures. VCCI-A
Aluminum electrolytic capacitors
The aluminum electrolytic capacitors used in the product's printed circuit board
assemblies and in the mouse and keyboard are limited-life components. Use of
these components beyond their operating life may result in electrolyte leakage
or depletion, potentially causing emission of foul odor or smoke.
As a guideline, in a normal office environment (25°C) operating life is not
expected to be reached within the maintenance support period (5 years).
However, operating life may be reached more quickly if, for example, the
product is used in a hot environment. The customer shall bear the cost of
replacing replaceable components which have exceeded their operating life.
Note that these are only guidelines, and do not constitute a guarantee of
trouble-free operation during the maintenance support period.
High safety use
This product has been designed and manufactured to be used in commercial
and/or industrial areas as a server.
When used as visual display workplace, it must not be placed in the direct field
of view to avoid incommoding reflections (applies only to TX server systems).
The device has not been designed or manufactured for uses which demand an
extremely high level of safety and carry a direct and serious risk of life or body
if such safety cannot be assured.

Operating Manual TX2550 M4
These uses include control of nuclear reactions innuclear power plants,
automatic airplane flight control, air traffic control, traffic control in mass
transport systems, medical devices for life support, and missile guidance
control in weapons systems (hereafter, "high safety use"). Customers should
not use this product for high safety use unless measures are in place for
ensuring the level of safety demanded of such use. Please consult the sales
staff of Fujitsu if intending to use this product for high safety use.
Measures against momentary voltage drop
This product may be affected by a momentary voltage drop in the power supply
caused by lightning. Toprevent a momentary voltage drop, use of an AC
uninterruptible power supply isrecommended.
(This notice follows the guidelines of Voltage Dip Immunity of Personal
Computer issued by JEITA, the Japan Electronics and Information Technology
Industries Association.)
Technology controlled by the Foreign Exchange and Foreign Trade
Control Law of Japan
Documents produced by Fujitsu may contain technology controlled by the
Foreign Exchange and Foreign Trade Control Law of Japan. Documents which
contain such technology should not be exported from Japan or transferred to
non-residents of Japan without first obtaining authorization in accordance with
the above law.
Harmonic Current Standards
This product conforms to harmonic current standard JIS C 61000-3-2.
Only for Japan:
About SATAHDDs
The SATAversion of this server supports HDDs with SATA / BC-SATAstorage
interfaces. Please note that the usage and operation conditions differ
depending on the type of HDD used.
For more information on the usage and operation conditions of each available
type of HDD, see the following internet address:
http://jp.fujitsu.com/platform/server/primergy/harddisk/

TX2550 M4 Betriebsanleitung
Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.1 Concept and target groups for this manual . . . . . . . . . . 9
1.2 Documentation overview . . . . . . . . . . . . . . . . . . . 10
1.3 Notational conventions . . . . . . . . . . . . . . . . . . . . 11
2 Functional overview . . . . . . . . . . . . . . . . . . . . . . 13
2.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.2 Server specification . . . . . . . . . . . . . . . . . . . . . . 22
3 Installation steps, overview . . . . . . . . . . . . . . . . . . 31
4 Important information . . . . . . . . . . . . . . . . . . . . . 33
4.1 Safety instructions . . . . . . . . . . . . . . . . . . . . . . . 33
4.2 CE conformity . . . . . . . . . . . . . . . . . . . . . . . . . 42
4.3 FCC Class A Compliance Statement . . . . . . . . . . . . . 43
4.4 Environmental protection . . . . . . . . . . . . . . . . . . . 44
5 Hardware installation . . . . . . . . . . . . . . . . . . . . . . 47
5.1 Unpacking the server . . . . . . . . . . . . . . . . . . . . . 48
5.2 Setting up the floorstand model . . . . . . . . . . . . . . . . 49
5.3 Installing/removing the server in/from the rack . . . . . . . 50
5.4 Connecting devices to the server . . . . . . . . . . . . . . . 51
5.5 Connecting the server to the mains . . . . . . . . . . . . . . 55
5.5.1 Using the cable clamp . . . . . . . . . . . . . . . . . . . . . . 56
5.6 Notes on connecting/disconnecting cables . . . . . . . . . 57

Betriebsanleitung TX2550 M4
Contents
6 Starting up and operation . . . . . . . . . . . . . . . . . . . . 59
6.1 Access to the drives (floorstand model) . . . . . . . . . . . . 59
6.1.1 Enabling access to the accessible drives . . . . . . . . . . . . . 59
6.1.2 Access to the HDD modules (floorstand model) . . . . . . . . . 60
6.2 Controls and indicators . . . . . . . . . . . . . . . . . . . . . 61
6.2.1 Server front . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
6.2.1.1 Controls on the front panel . . . . . . . . . . . . . . . . . . 61
6.2.1.2 Indicators on the front panel . . . . . . . . . . . . . . . . . . 62
6.2.1.3 Indicator on the ODD . . . . . . . . . . . . . . . . . . . . . 65
6.2.1.4 Indicators on the hot-plug HDD/SSD module . . . . . . . . . 66
6.2.2 Server rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
6.2.2.1 Indicators on the I/O panel . . . . . . . . . . . . . . . . . . 67
6.2.2.2 Indicators on PSUs (slide-in units) . . . . . . . . . . . . . . 71
6.3 ID card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
6.4 Switching the server on and off . . . . . . . . . . . . . . . . 73
6.5 Configuring the server . . . . . . . . . . . . . . . . . . . . . 76
6.5.1 Configuring the onboard SATA controller . . . . . . . . . . . . . 76
6.5.2 Configuring the SAS/SATA RAID controller . . . . . . . . . . . . 77
6.5.3 Configuring the server and installing the operating system
with the ServerView Installation Manager . . . . . . . . . . . . . 78
6.5.4 Configuring the server and installing the operating system
without the ServerView Installation Manager . . . . . . . . . . . 79
6.6 Cleaning the server . . . . . . . . . . . . . . . . . . . . . . . 80
7 Property and data protection . . . . . . . . . . . . . . . . . . 81
7.1 BIOS setup security functions . . . . . . . . . . . . . . . . . 81
8 Troubleshooting and tips . . . . . . . . . . . . . . . . . . . . 83
8.1 Power-on indicator remains unlit . . . . . . . . . . . . . . . . 83
8.2 Server switches itself off . . . . . . . . . . . . . . . . . . . . 84
8.3 Screen remains blank . . . . . . . . . . . . . . . . . . . . . . 84
8.4 Flickering stripes on monitor screen . . . . . . . . . . . . . 85
8.5 No screen display or display drifts . . . . . . . . . . . . . . . 85

TX2550 M4 Betriebsanleitung
Contents
8.6 No mouse pointer displayed on screen . . . . . . . . . . . . 85
8.7 Incorrect date and time . . . . . . . . . . . . . . . . . . . . 86
8.8 System will not boot . . . . . . . . . . . . . . . . . . . . . . 86
8.9 HDD error messages at system boot . . . . . . . . . . . . . 86
8.10 Added drive is reported as defective . . . . . . . . . . . . . 87
8.11 Error message on screen . . . . . . . . . . . . . . . . . . . 87
8.12 Expansion cards or onboard devices not recognized . . . . 87
8.13 Temperature warning . . . . . . . . . . . . . . . . . . . . . . 88
8.14 No effect of keyboard or mouse . . . . . . . . . . . . . . . . 88
8.15 ODD cannot read data . . . . . . . . . . . . . . . . . . . . . 88

Betriebsanleitung TX2550 M4
Contents

TX2550 M4 Operating Manual 9
1 Introduction
PRIMERGY TX2550 M4 floorstand model
The PRIMERGY TX2550 M4 is a no compromise floorstand model with
maximum levels of performance, expandability and availability.
The new modular concept supports excellent expandability with up to 32 2.5-
inch HDDs or up to 12 3.5-inch HDDs, up to 10 PCIe Gen 3 cards and up to
1536 GB memory. Moreover the 2 hot-plug PSUs with up to 94% efficiency and
the new power management, will result in lower operational costs. Thanks to the
upgrade kits as well as the cost-saving LAN options, the TX2550 M4 is
prepared for future requirements. TX2550 M4 is ideal for database,
consolidation or high performance computing scenarios.
PRIMERGY TX2550 M4 rack model
The PRIMERGY TX2550 M4 rack model is a 4U rack server with maximum
levels of performance, expandability and availability.
The new modular concept supports excellent expandability with up to 32 2.5-
inch HDDs or up to 12 3.5-inch HDDs, up to 10 PCIe Gen 3 cards and up to
1536 GB memory. Moreover the 2 hot-plug PSUs with up to 94% efficiency and
the new power management, will result in lower operational costs. Thanks to the
upgrade kits as well as the cost-saving LAN options, the TX2550 M4 is
prepared for future requirements. TX2550 M4 is ideal for database,
consolidation or high performance computing scenarios.
The floorstand model can be converted to a rack model using an optional
conversion kit.
1.1 Concept and target groups for this manual
This operating manual describes how to install, set up and operate your server.
This operating manual is intended for those responsible for installing the
hardware and ensuring that the system runs smoothly. It contains all the
information you need to put your PRIMERGY TX2550 M4 into operation.
To understand the various expansion options, you will need to be familiar with
the fields of hardware and data transmission and you will require a basic
knowledge of the underlying operating system.

10 Operating Manual TX2550 M4
Introduction
1.2 Documentation overview
More information on your PRIMERGY TX2550 M4 can be found in the following
documents:
– "Quick Start Hardware - FUJITSU Server TX2550 M4" leaflet
– ServerView Quick Start Guide
– "Safety Notes and Regulations" manual
"安全上のご注意 " for Japan
– "Warranty" manual
"保証書 " for Japan
– "ServerView Suite Local Service Concept - LSC" manual
– "Returning used devices" manual and "Service Desk" leaflet
"サポート＆サービス " for Japan
– "FUJITSU Server PRIMERGY TX2550 M4 Server Upgrade and
Maintenance Manual"
– "D3386 BIOS Setup Utility for FUJITSU Server PRIMERGY TX2550 M4
Reference Manual"
– "iRMC S5 - Concepts and Interfaces" user guide
– "iRMC S5 - Configuration and Maintenance" user guide
– "iRMC S5 - Web Interface" user guide
– "ServerView embedded Lifecycle Management (eLCM)" user guide
– "Integrated RAID for SAS User Guide"
– "LSI MegaRAID - SAS Software User Guide"
– "Modular RAID Controller / Modular SAS HBA Installation Guide"