Fujitsu PRIMERGY TX2550 M5 User manual

FUJITSU Server PRIMERGY TX2550 M5
Upgrade and Maintenance Manual
Upgrade and Maintenance Manual - English
02/2022

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Copyright and Trademarks
Copyright 2022 FUJITSU LIMITED
All rights reserved.
Delivery subject to availability; right of technical modifications reserved.
All hardware and software names used are trademarks of their respective manufacturers.
–The contents of this manual may be revised without prior notice.
–Fujitsu assumes no liability for damages to third party copyrights or other rights arising from
the use of any information in this manual.
–No part of this manual may be reproduced in any form without the prior written permission
of Fujitsu.
Microsoft, Windows, Windows Server, and Hyper-V are trademarks or registered trademarks of
Microsoft Corporation in the USA and other countries.
Intel and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries
in the USA and other countries.

Before reading this manual
For your safety
This manual contains important information for safely and correctly using this
product.
Carefully read the manual before using this product. Pay particular attention to
the accompanying manual "Safety Notes and Regulations" and ensure that
these safety notes are understood before using the product. Keep this manual
and the "Safety Notes and Regulations" manual in a safe place for easy
reference while using this product.
Radio interference
This product is a "Class A" ITE (Information Technology Equipment). In a
domestic environment this product may cause radio interference, in which case
the user may be required to take appropriate measures.
VCCI-A
Aluminum electrolytic capacitors
The aluminum electrolytic capacitors used in the printed circuit board
assemblies of the product and in the mouse and keyboard are limited-life
components. Use of these components beyond their operating life may result
in electrolyte leakage or depletion, potentially causing emission of foul odor or
smoke.
As a guideline, in a normal office environment (25 °C) operating life is not
expected to be reached within the maintenance support period (5 years).
However, operating life may be reached more quickly if, for example, the
product is used in a hot environment. The customer shall bear the cost of
replacing replaceable components which have exceeded their operating life.
Note that these are only guidelines, and do not constitute a guarantee of
trouble-free operation during the maintenance support period.
High safety use
This product has been designed and manufactured to be used in commercial
and/or industrial areas as a server.
TX2550 M5 Upgrade and Maintenance Manual

The product is not suitable for use at visual display workplaces according to §2
of the Workplace Regulations (applies to all server systems except TX server
systems).
When used as visual display workplace, it must not be placed in the direct field
of view to avoid incommoding reflections (applies only to TX server systems).
The device has not been designed or manufactured for uses which demand an
extremely high level of safety and carry a direct and serious risk of life or body
if such safety cannot be assured.
These uses include control of nuclear reactions in nuclear power plants,
automatic airplane flight control, air traffic control, traffic control in mass
transport systems, medical devices for life support, and missile guidance
control in weapons systems (hereafter, "high safety use"). Customers should
not use this product for high safety use unless measures are in place for
ensuring the level of safety demanded of such use. Please consult the sales
staff of Fujitsu if intending to use this product for high safety use.
Measures against momentary voltage drop
This product may be affected by a momentary voltage drop in the power supply
caused by lightning. To prevent a momentary voltage drop, the use of an
uninterruptible power supply is recommended.
(This notice follows the guidelines of Voltage Dip Immunity of Personal
Computer issued by JEITA, the Japan Electronics and Information Technology
Industries Association.)
Technology controlled by the Foreign Exchange and Foreign Trade
Control Law of Japan
Documents produced by Fujitsu may contain technology controlled by the
Foreign Exchange and Foreign Trade Control Law of Japan. Documents which
contain such technology should not be exported from Japan or transferred to
non-residents of Japan without first obtaining authorization in accordance with
the above law.
Harmonic Current Standards
This product conforms to harmonic current standard JIS C 61000-3-2.
Upgrade and Maintenance Manual TX2550 M5

Only for Japan: About SATA HDDs
The SATA version of this server supports HDDs with SATA/BC-SATA storage
interfaces. Please note that the usage and operation conditions differ
depending on the type of HDD used.
For more information on the usage and operation conditions of each available
type of HDD, see the following internet address:
https://jp.fujitsu.com/platform/server/primergy/harddisk/
Only for Japan:
Shielded LAN cables should be used in this product.
UK Importer information
Fujitsu Services Limited
22 Baker Street, London, W1U 3BW, United Kingdom
TX2550 M5 Upgrade and Maintenance Manual

Version history
Issue
number
Issue date Description
V 1.0 06/2019 Initial release
V 2.0 09/2019 Update
V 3.0 07/2021 Following sections were updated:
–Verifying system information backup/restore
– NVM/LRDIMM
– Replacing the system board
02/2022 General memory population conditions updated
Upgrade and Maintenance Manual TX2550 M5

Content
1 Introduction 21
1.1 Concept and target groups of this manual 21
1.2 Notational conventions 21
2 Before you start 23
2.1 Basic information 23
2.1.1 Proceeding 23
2.1.2 Advanced Thermal Design (ATD) 23
2.1.3 Installing optional components 24
2.1.4 Replacing a defective component 24
2.2 Classification of procedures 25
2.2.1 Assignment of unit categories 25
2.2.2 Customer Replaceable Units (CRU) 25
2.2.3 Upgrade and Repair Units (URU) 26
2.2.4 Field Replaceable Units (FRU) 27
2.3 Average task duration 29
2.4 Tools you need at hand 30
2.5 Documentation overview 30
2.5.1 About availability of manuals 30
2.5.2 List of documents 30
3 Important information 33
3.1 Introduction 33
3.2 Safety instructions 33
3.2.1 Basic safety instructions 33
3.2.2 Before starting up 34
TX2550 M5 Upgrade and Maintenance Manual

3.2.3 Installation and operation 34
3.2.4 Batteries 37
3.2.5 Working with optical disk drives (ODDs) and media 37
3.2.6 Laser information 39
3.2.7 Modules with Electrostatic-Sensitive Devices (ESD modules) 39
3.2.8 Transporting the server 41
3.2.9 Installing the server in the rack 42
3.2.10 Other important information 42
3.3 ENERGY STAR 43
3.4 CE conformity 43
3.5 FCC Class A Compliance Statement 44
3.6 Environmental protection 45
4 Basic hardware procedures 47
4.1 Using diagnostic information 47
4.1.1 Proceeding 47
4.1.2 Locating the defective server 47
4.1.3 Determining the error class 48
4.1.4 Locating the defective component 48
4.2 Shutting down the server 49
4.3 Disconnecting the power cord 50
4.3.1 Disconnecting the power cord (AC PSU) 50
4.4 Getting access to the component 51
4.4.1 Safety notes 51
4.4.2 Rack model 52
4.4.2.1 Extending the server out of the rack 52
4.4.2.2 Removing the server from the rack 53
4.4.2.3 Removing the top cover 55
4.4.2.4 Removing the rack front cover 56
4.4.3 Floorstand model 61
4.4.3.1 Unlocking the server 61
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4.4.3.2 Removing the side cover 62
4.4.3.3 Removing the accessible drive bay cover 63
4.4.3.4 Removing the HDD bay cover 64
4.4.3.5 Removing the front cover 64
4.4.4 Removing the system air duct 67
4.5 Reassembling 68
4.5.1 Safety notes 68
4.5.2 Installing the system air duct 68
4.5.3 Rack model 69
4.5.3.1 Installing the rack front cover 69
4.5.3.2 Installing the top cover 70
4.5.3.3 Installing the server in the rack 72
4.5.3.4 Sliding the server into the rack 74
4.5.4 Floorstand model 75
4.5.4.1 Installing the front cover 75
4.5.4.2 Installing the HDD bay cover 77
4.5.4.3 Installing the accessible drive bay cover 78
4.5.4.4 Installing the side cover 78
4.5.4.5 Locking the server 80
4.6 Connecting the power cord 82
4.6.1 Connecting the power cord (AC PSU) 82
4.7 Switching on the server 83
4.8 Handling riser modules 84
4.8.1 Riser cards 84
4.8.1.1 Removing the riser card 84
4.8.1.2 Installing the riser card 85
4.8.2 Riser modules 86
4.8.2.1 Removing the riser module 86
4.8.2.2 Installing the riser module 87
4.9 Handling the PCI air duct 88
4.9.1 Removing the PCI air duct 88
4.9.2 Installing the PCI air duct 89
4.10 Handling the crossbar 90
4.10.1 Removing the crossbar 90
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TX2550 M5 Upgrade and Maintenance Manual

4.10.2 Installing the crossbar 91
4.11 Handling the fan bridge 92
4.11.1 Removing the fan bridge with fan modules (high performance
variant) 92
4.11.2 Installing the fan bridge with fan modules (high performance
variant) 93
4.11.3 Removing the fan bridge (low performance variant) 94
4.11.4 Installing the fan bridge (low performance variant) 95
4.12 Handling accessible drive bays 96
4.12.1 Opening the accessible drive locking bar 96
4.12.2 Closing the accessible drive locking bar 98
4.12.3 Removing accessible drive filler covers 100
4.12.4 Installing accessible drive filler covers 101
4.12.5 Removing accessible drive covers 101
4.12.6 Installing accessible drive covers 102
4.13 Handling the anti-tilt bracket 104
4.13.1 Removing the anti-tilt bracket 105
5 Basic software procedures 107
5.1 Validation 107
5.2 Starting the maintenance task 107
5.2.1 Suspending BitLocker functionality 107
5.2.2 Disabling the boot watchdog 108
5.2.3 Removing backup and optical disk media 110
5.2.4 Verifying and configuring the backup software solution 110
5.2.5 Switching on the ID indicator 110
5.3 Completing the maintenance task 111
5.3.1 Updating or recovering the BIOS and iRMC S5 111
5.3.2 Verifying system information backup or restore 114
5.3.3 Updating expansion card firmware 115
5.3.4 Enabling Option ROM scan 116
5.3.5 Reconfiguring the backup software solution 117
5.3.6 Resetting the boot retry counter 118
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5.3.7 Resetting the error status after replacing memory modules or
CPUs 120
5.3.7.1 Resetting the error status after replacing memory modules 120
5.3.7.2 Resetting the error status after replacing CPUs 121
5.3.8 Enabling the boot watchdog 123
5.3.9 Enabling replaced components in the BIOS 124
5.3.10 Verifying the memory mode 125
5.3.11 Verifying the system time settings 126
5.3.12 Viewing and clearing the System Event Log (SEL) 127
5.3.13 Updating the NIC configuration file in a Linux and VMware
environment 129
5.3.14 Resuming BitLocker functionality 130
5.3.15 Performing a RAID array rebuild 131
5.3.16 Looking for MAC/WWN/GUID and SAS addresses 132
5.3.16.1 Basic information 132
5.3.16.2 Looking for the MAC address of a LAN controller 132
5.3.16.3 Looking for the WWN address of a fibre channel controller 134
5.3.16.4 Looking for the GUID address of an infiniband or Omni-Path
controller 134
5.3.16.5 Looking for SAS addresses of SAS controllers for external
devices 135
5.3.17 Using the Chassis ID Prom Tool 136
5.3.18 Configuring LAN teaming 138
5.3.19 Switching off the ID indicator 139
5.3.20 Performing a fan test 140
5.3.21 Specifying the chassis model 141
6 Power supply unit (PSU) 143
6.1 Safety notes 143
6.2 Basic information 143
6.3 Redundant power supply 145
6.3.1 Installing a hot-plug PSU 145
6.3.2 Removing a hot-plug PSU 148
6.3.3 Replacing a hot-plug PSU 153
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TX2550 M5 Upgrade and Maintenance Manual

6.4 Power distribution board 155
6.4.1 Installing the power distribution board 155
6.4.2 Removing the power distribution board 158
6.4.3 Replacing the power distribution board 161
7 Hard disk drive (HDD) / solid state disk (SSD) 163
7.1 Safety notes 163
7.2 Basic information 164
7.3 Handling HDDs or SSDs without installation frame 166
7.3.1 2.5-inch HDD/SSD and 2.5-inch installation frame 166
7.3.2 2.5-inch HDD/SSD and 3.5-inch installation frame 168
7.3.3 3.5-inch HDD and 3.5-inch installation frame 170
7.4 3.5-inch HDD configurations 172
7.4.1 Equipping the 3.5-inch HDD bays 172
7.4.2 Overview backplanes 172
7.4.3 Overview of configurations 173
7.4.3.1 Configuration with up to four HDD modules 173
7.4.3.2 Configuration with up to eight HDD modules 174
7.4.3.3 Configuration with up to 12 HDD modules 175
7.4.4 Installing 3.5-inch HDD modules 177
7.4.5 Removing 3.5-inch HDD modules 179
7.4.6 Replacing a 3.5-inch HDD module 182
7.4.7 Replacing a 3.5-inch HDD SAS backplane 183
7.4.8 Upgrading to 8x 3.5-inch HDD configurations 195
7.5 2.5-inch HDD/SSD configurations 202
7.5.1 Overview backplanes 202
7.5.2 Overview of configurations 208
7.5.2.1 Configurations with up to eight HDDs/SSDs 208
7.5.2.2 Configurations with up to 16 HDDs/SSDs 209
7.5.2.3 Configuration with up to 24 HDDs/SSDs with HDD extension
box 211
7.5.2.4 Configuration with up to 32 HDDs/SSDs with HDD extension
box 213
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Upgrade and Maintenance Manual TX2550 M5

7.5.2.5 Configurations with additional PCIe-SSDs 215
7.5.3 Installing 2.5-inch HDD/SSD modules 218
7.5.4 Removing 2.5-inch HDD/SSD modules 220
7.5.5 Replacing a 2.5-inch HDD/SSD module 223
7.5.6 Installing 2.5-inch PCIe SSD modules 225
7.5.7 Removing 2.5-inch PCIe SSD modules 228
7.5.8 Replacing 2.5-inch PCIe SSD modules 230
7.5.9 Replacing a 2.5-inch HDD SAS backplane 231
7.5.10 Replacing a 2.5-inch HDD SAS backplane (configuration with up
to 32 HDD/SSD modules) 246
7.5.11 Replacing the SAS expander board (configuration with up to 32
HDD/SSD modules) 258
7.5.12 Upgrading from 8x to 16x 2.5-inch HDD/SSD configurations 261
7.6 HDD extension box 265
7.6.1 Overview HDD/SSD extension boxes 265
7.6.2 Installing a 8x 2.5-inch HDD/SSD extension box 266
7.6.3 Removing the 8x 2.5-inch HDD/SSD extension box 271
7.6.4 Replacing the HDD/SSD backplane on the 8x 3.5-inch HDD/SSD
extension box 274
7.6.5 Installing the 4x 3.5-inch HDD extension box 277
7.6.6 Removing the 4x 3.5-inch HDD extension box 281
7.6.7 Replacing the HDD backplane on the 4x 3.5-inch HDD extension
box 283
7.7 2.5-inch PCIe SSD 290
7.7.1 Adding 2.5-inch PCIe SSD configurations 290
7.7.2 Replacing the PCIe SSD backplane on the 8x 2.5-inch PCIe
SSD extension box 294
7.8 Non hot-plug 2.5-inch HDD/SSD 298
7.8.1 Replacing a non-hot-plug 2.5-inch HDD/SSD 298
7.8.2 Upgrading with non-hot-plug HDDs/SSDs 304
7.9 SAS expander board 306
7.9.1 Installing the SAS expander board 306
7.9.2 Removing the SAS expander board 311
7.9.3 Replacing the SAS expander board 313
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TX2550 M5 Upgrade and Maintenance Manual

8 Fans 315
8.1 Safety notes 315
8.2 Basic information 315
8.3 Replacing a fan module (high performance variant) 316
8.4 Replacing a fan module (low performance variant) 319
8.5 Replacing the fan bridge (high performance variant) 319
8.6 Replacing the fan bridge (low performance variant) 320
9 Expansion cards and backup units 323
9.1 Safety notes 323
9.2 Basic information 324
9.3 Handling slot brackets 327
9.3.1 Installing slot brackets 327
9.3.2 Removing slot brackets 329
9.4 Handling SFP+ transceiver modules 330
9.4.1 Installing SFP+ transceiver modules 330
9.4.2 Removing SFP+ transceiver modules 335
9.5 OCP (Open Compute Project) modules 338
9.5.1 Installing an OCP module 338
9.5.2 Removing an OCP module 342
9.5.3 Replacing the OCP module 345
9.6 Expansion cards 346
9.6.1 Installing an expansion card 346
9.6.2 Removing an expansion card 358
9.6.3 Replacing an expansion card 361
9.7 Expansion cards in riser modules 363
9.7.1 Installing an expansion card in a riser module 363
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Upgrade and Maintenance Manual TX2550 M5

9.7.2 Removing an expansion card from a riser module 366
9.7.3 Replacing an expansion card in the riser module 369
9.7.4 Replacing a riser card 371
9.7.5 Installing a TFM 372
9.7.6 Removing a TFM 375
9.7.7 Replacing a TFM 378
9.8 Flash backup unit (FBU) 378
9.8.1 Variants of FBUs and FBU cables 378
9.8.2 Installing an FBU 380
9.8.3 Removing an FBU 386
9.8.4 Replacing an FBU 390
10 Main memory 393
10.1 Safety notes 393
10.2 Basic information 394
10.2.1 Slots and features 394
10.2.2 General memory population conditions 396
10.2.3 Modes of operation 396
10.2.3.1 DDR4 DIMM 396
10.2.3.2 NVM/LRDIMM 399
10.2.3.3 DDR4 DIMM and NVM/LRDIMM population rules 400
10.3 Installing memory modules 401
10.4 Removing memory modules 403
10.5 Replacing memory modules 405
10.6 Handling memory dummy modules 406
11 Processor (CPU) 409
11.1 Safety notes 409
11.2 Basic information 409
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TX2550 M5 Upgrade and Maintenance Manual

11.3 Upgrading to 2 CPUs configuration 412
11.4 Replacing a CPU or heat sink 420
12 Accessible drives 429
12.1 Safety notes 429
12.2 Basic information 429
12.3 Installing accessible drives 432
12.4 Removing accessible drives 440
12.5 Replacing accessible drives 442
12.6 Ultraslim ODD in 3.5-inch HDD extension box 444
12.6.1 Installing the ultraslim ODD in the 4x 3.5-inch HDD extension
box 444
12.6.2 Removing the ultraslim ODD from the 4x 3.5-inch HDD extension
box 450
12.6.3 Replacing the ultraslim ODD in the 4x 3.5-inch HDD extension
box 453
12.7 Ultraslim ODD in an ultraslim ODD adapter 455
12.7.1 Installing the ultraslim ODD in the ultraslim ODD adapter 455
12.7.2 Removing the ultraslim ODD from the ultraslim ODD adapter 459
12.7.3 Replacing the ultraslim ODD in the ultraslim ODD adapter 461
13 Front panel 463
13.1 Safety notes 463
13.2 Replacing the front panel module 463
14 System board and components 473
14.1 Safety notes 473
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Upgrade and Maintenance Manual TX2550 M5

14.2 Basic information 473
14.3 CMOS battery 474
14.3.1 Replacing the CMOS battery 474
14.4 Trusted Platform Module (TPM) 476
14.4.1 TPM kit 476
14.4.2 Installing the TPM 476
14.4.3 Removing the TPM 480
14.4.4 Replacing the TPM 485
14.5 iRMC microSD card 487
14.5.1 Note for embedded Lifecycle Management (eLCM) 487
14.5.2 Installing the iRMC microSD card 487
14.5.3 Removing the iRMC microSD card 489
14.5.4 Replacing the iRMC microSD card 490
14.6 M.2 SSD 491
14.6.1 Slots and bolts for M.2 SSDs 491
14.6.2 Installing an M.2 SSD 492
14.6.3 Removing an M.2 SSD 496
14.6.4 Replacing the M.2 SSD 498
14.7 Dual microSD 64GB Enterprise 500
14.7.1 Position of the Dual microSD 64GB Enterprise 500
14.7.2 Installing the Dual microSD 64GB Enterprise 500
14.7.3 Removing the Dual microSD 64GB Enterprise 505
14.7.4 Replacing the Dual microSD 64GB Enterprise 508
14.7.5 Replacing the microSD card 510
14.8 System board 512
14.8.1 Replacing the system board 512
15 Serial interface 523
15.1 Safety notes 523
15.2 Installing the serial interface 523
15.3 Removing the serial interface 526
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TX2550 M5 Upgrade and Maintenance Manual

15.4 Replacing the serial interface 527
16 Converting a floorstand model to a rack model 529
17 Cables 545
17.1 Replacing the intrusion switch cable 545
17.2 Replacing the OOB cable 554
18 Appendix A 557
18.1 Mechanical overview 557
18.1.1 Server front 557
18.1.1.1 2.5-inch HDD/SSD model 557
18.1.1.2 3.5-inch HDD model 558
18.1.2 Server rear 561
18.1.2.1 Server with air cooling 561
18.1.3 Server interior 562
18.1.3.1 Server interior 562
18.2 Connectors and indicators 564
18.2.1 System board 564
18.2.1.1 Connectors and indicators on the system board 564
18.2.2 Server front 570
18.2.2.1 Indicators on the front panel 570
18.2.2.2 Indicator on the ODD 573
18.2.2.3 Indicators on the hot-plug HDD/SSD module 574
18.2.3 Server rear 576
18.2.3.1 Connectors on the server rear 576
18.2.3.2 ID, CSS and Global Error indicators 577
18.2.3.3 LAN indicators 580
18.2.3.4 Indicator on hot-plug PSU 582
18.2.4 Acoustic indicators 583
18.3 Onboard settings 585
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Upgrade and Maintenance Manual TX2550 M5

18.4 Minimum startup configuration 587
19 Appendix B 589
19.1 Supplied documents 589
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TX2550 M5 Upgrade and Maintenance Manual

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Upgrade and Maintenance Manual TX2550 M5