Fujitsu PRIMERGY TX2550 M5 User manual

FUJITSU Server PRIMERGY TX2550 M5
Upgrade and Maintenance Manual
Upgrade and Maintenance Manual - English
02/2022

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Copyright and Trademarks
Copyright 2022 FUJITSU LIMITED
All rights reserved.
Delivery subject to availability; right of technical modifications reserved.
All hardware and software names used are trademarks of their respective manufacturers.
–The contents of this manual may be revised without prior notice.
–Fujitsu assumes no liability for damages to third party copyrights or other rights arising from
the use of any information in this manual.
–No part of this manual may be reproduced in any form without the prior written permission
of Fujitsu.
Microsoft, Windows, Windows Server, and Hyper-V are trademarks or registered trademarks of
Microsoft Corporation in the USA and other countries.
Intel and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries
in the USA and other countries.

Before reading this manual
For your safety
This manual contains important information for safely and correctly using this
product.
Carefully read the manual before using this product. Pay particular attention to
the accompanying manual "Safety Notes and Regulations" and ensure that
these safety notes are understood before using the product. Keep this manual
and the "Safety Notes and Regulations" manual in a safe place for easy
reference while using this product.
Radio interference
This product is a "Class A" ITE (Information Technology Equipment). In a
domestic environment this product may cause radio interference, in which case
the user may be required to take appropriate measures.
VCCI-A
Aluminum electrolytic capacitors
The aluminum electrolytic capacitors used in the printed circuit board
assemblies of the product and in the mouse and keyboard are limited-life
components. Use of these components beyond their operating life may result
in electrolyte leakage or depletion, potentially causing emission of foul odor or
smoke.
As a guideline, in a normal office environment (25 °C) operating life is not
expected to be reached within the maintenance support period (5 years).
However, operating life may be reached more quickly if, for example, the
product is used in a hot environment. The customer shall bear the cost of
replacing replaceable components which have exceeded their operating life.
Note that these are only guidelines, and do not constitute a guarantee of
trouble-free operation during the maintenance support period.
High safety use
This product has been designed and manufactured to be used in commercial
and/or industrial areas as a server.
TX2550 M5 Upgrade and Maintenance Manual

The product is not suitable for use at visual display workplaces according to §2
of the Workplace Regulations (applies to all server systems except TX server
systems).
When used as visual display workplace, it must not be placed in the direct field
of view to avoid incommoding reflections (applies only to TX server systems).
The device has not been designed or manufactured for uses which demand an
extremely high level of safety and carry a direct and serious risk of life or body
if such safety cannot be assured.
These uses include control of nuclear reactions in nuclear power plants,
automatic airplane flight control, air traffic control, traffic control in mass
transport systems, medical devices for life support, and missile guidance
control in weapons systems (hereafter, "high safety use"). Customers should
not use this product for high safety use unless measures are in place for
ensuring the level of safety demanded of such use. Please consult the sales
staff of Fujitsu if intending to use this product for high safety use.
Measures against momentary voltage drop
This product may be affected by a momentary voltage drop in the power supply
caused by lightning. To prevent a momentary voltage drop, the use of an
uninterruptible power supply is recommended.
(This notice follows the guidelines of Voltage Dip Immunity of Personal
Computer issued by JEITA, the Japan Electronics and Information Technology
Industries Association.)
Technology controlled by the Foreign Exchange and Foreign Trade
Control Law of Japan
Documents produced by Fujitsu may contain technology controlled by the
Foreign Exchange and Foreign Trade Control Law of Japan. Documents which
contain such technology should not be exported from Japan or transferred to
non-residents of Japan without first obtaining authorization in accordance with
the above law.
Harmonic Current Standards
This product conforms to harmonic current standard JIS C 61000-3-2.
Upgrade and Maintenance Manual TX2550 M5

Only for Japan: About SATA HDDs
The SATA version of this server supports HDDs with SATA/BC-SATA storage
interfaces. Please note that the usage and operation conditions differ
depending on the type of HDD used.
For more information on the usage and operation conditions of each available
type of HDD, see the following internet address:
https://jp.fujitsu.com/platform/server/primergy/harddisk/
Only for Japan:
Shielded LAN cables should be used in this product.
UK Importer information
Fujitsu Services Limited
22 Baker Street, London, W1U 3BW, United Kingdom
TX2550 M5 Upgrade and Maintenance Manual

Version history
Issue
number
Issue date Description
V 1.0 06/2019 Initial release
V 2.0 09/2019 Update
V 3.0 07/2021 Following sections were updated:
–Verifying system information backup/restore
– NVM/LRDIMM
– Replacing the system board
02/2022 General memory population conditions updated
Upgrade and Maintenance Manual TX2550 M5

Content
1 Introduction 21
1.1 Concept and target groups of this manual 21
1.2 Notational conventions 21
2 Before you start 23
2.1 Basic information 23
2.1.1 Proceeding 23
2.1.2 Advanced Thermal Design (ATD) 23
2.1.3 Installing optional components 24
2.1.4 Replacing a defective component 24
2.2 Classification of procedures 25
2.2.1 Assignment of unit categories 25
2.2.2 Customer Replaceable Units (CRU) 25
2.2.3 Upgrade and Repair Units (URU) 26
2.2.4 Field Replaceable Units (FRU) 27
2.3 Average task duration 29
2.4 Tools you need at hand 30
2.5 Documentation overview 30
2.5.1 About availability of manuals 30
2.5.2 List of documents 30
3 Important information 33
3.1 Introduction 33
3.2 Safety instructions 33
3.2.1 Basic safety instructions 33
3.2.2 Before starting up 34
TX2550 M5 Upgrade and Maintenance Manual

3.2.3 Installation and operation 34
3.2.4 Batteries 37
3.2.5 Working with optical disk drives (ODDs) and media 37
3.2.6 Laser information 39
3.2.7 Modules with Electrostatic-Sensitive Devices (ESD modules) 39
3.2.8 Transporting the server 41
3.2.9 Installing the server in the rack 42
3.2.10 Other important information 42
3.3 ENERGY STAR 43
3.4 CE conformity 43
3.5 FCC Class A Compliance Statement 44
3.6 Environmental protection 45
4 Basic hardware procedures 47
4.1 Using diagnostic information 47
4.1.1 Proceeding 47
4.1.2 Locating the defective server 47
4.1.3 Determining the error class 48
4.1.4 Locating the defective component 48
4.2 Shutting down the server 49
4.3 Disconnecting the power cord 50
4.3.1 Disconnecting the power cord (AC PSU) 50
4.4 Getting access to the component 51
4.4.1 Safety notes 51
4.4.2 Rack model 52
4.4.2.1 Extending the server out of the rack 52
4.4.2.2 Removing the server from the rack 53
4.4.2.3 Removing the top cover 55
4.4.2.4 Removing the rack front cover 56
4.4.3 Floorstand model 61
4.4.3.1 Unlocking the server 61
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Upgrade and Maintenance Manual TX2550 M5

4.4.3.2 Removing the side cover 62
4.4.3.3 Removing the accessible drive bay cover 63
4.4.3.4 Removing the HDD bay cover 64
4.4.3.5 Removing the front cover 64
4.4.4 Removing the system air duct 67
4.5 Reassembling 68
4.5.1 Safety notes 68
4.5.2 Installing the system air duct 68
4.5.3 Rack model 69
4.5.3.1 Installing the rack front cover 69
4.5.3.2 Installing the top cover 70
4.5.3.3 Installing the server in the rack 72
4.5.3.4 Sliding the server into the rack 74
4.5.4 Floorstand model 75
4.5.4.1 Installing the front cover 75
4.5.4.2 Installing the HDD bay cover 77
4.5.4.3 Installing the accessible drive bay cover 78
4.5.4.4 Installing the side cover 78
4.5.4.5 Locking the server 80
4.6 Connecting the power cord 82
4.6.1 Connecting the power cord (AC PSU) 82
4.7 Switching on the server 83
4.8 Handling riser modules 84
4.8.1 Riser cards 84
4.8.1.1 Removing the riser card 84
4.8.1.2 Installing the riser card 85
4.8.2 Riser modules 86
4.8.2.1 Removing the riser module 86
4.8.2.2 Installing the riser module 87
4.9 Handling the PCI air duct 88
4.9.1 Removing the PCI air duct 88
4.9.2 Installing the PCI air duct 89
4.10 Handling the crossbar 90
4.10.1 Removing the crossbar 90
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TX2550 M5 Upgrade and Maintenance Manual

4.10.2 Installing the crossbar 91
4.11 Handling the fan bridge 92
4.11.1 Removing the fan bridge with fan modules (high performance
variant) 92
4.11.2 Installing the fan bridge with fan modules (high performance
variant) 93
4.11.3 Removing the fan bridge (low performance variant) 94
4.11.4 Installing the fan bridge (low performance variant) 95
4.12 Handling accessible drive bays 96
4.12.1 Opening the accessible drive locking bar 96
4.12.2 Closing the accessible drive locking bar 98
4.12.3 Removing accessible drive filler covers 100
4.12.4 Installing accessible drive filler covers 101
4.12.5 Removing accessible drive covers 101
4.12.6 Installing accessible drive covers 102
4.13 Handling the anti-tilt bracket 104
4.13.1 Removing the anti-tilt bracket 105
5 Basic software procedures 107
5.1 Validation 107
5.2 Starting the maintenance task 107
5.2.1 Suspending BitLocker functionality 107
5.2.2 Disabling the boot watchdog 108
5.2.3 Removing backup and optical disk media 110
5.2.4 Verifying and configuring the backup software solution 110
5.2.5 Switching on the ID indicator 110
5.3 Completing the maintenance task 111
5.3.1 Updating or recovering the BIOS and iRMC S5 111
5.3.2 Verifying system information backup or restore 114
5.3.3 Updating expansion card firmware 115
5.3.4 Enabling Option ROM scan 116
5.3.5 Reconfiguring the backup software solution 117
5.3.6 Resetting the boot retry counter 118
Content
Upgrade and Maintenance Manual TX2550 M5