Fujitsu MAX3036FC User manual

C141-E234-01EN
MAX3147FC
MAX3073FC
MAX3036FC
HARD DISK DRIVES
PRODUCT/MAINTENANCE MANUAL

C141-E234
FOR SAFE OPERATION
Handling of This Manual
This manual contains important information for using this product. Read thoroughly before using the product.
Use this product only after thoroughly reading and understanding especially the section "Important Alert
Items" in this manual. Keep this manual handy, and keep it carefully.
FUJITSU makes every effort to prevent users and bystanders from being injured or from suffering damage to
their property. Use the product according to this manual.
IMPORTANT NOTE TO USERS
READ THE ENTIRE MANUAL CAREFULLY BEFORE USING THIS PRODUCT. INCORRECT
USE OF THE PRODUCT MAY RESULT IN INJURY OR DAMAGE TO USERS, BYSTANDERS OR
PROPERTY.
While FUJITSU has sought to ensure the accuracy of all information in this manual, FUJITSU assumes no
liability to any party for any damage caused by any error or omission contained in this manual, its updates or
supplements, whether such errors or omissions result from negligence, accident, or any other cause. In
addition, FUJITSU assumes no liability with respect to the application or use of any product or system in
accordance with the descriptions or instructions contained herein; including any liability for incidental or
consequential damages arising therefrom.
FUJITSU DISCLAIMS ALL WARRANTIES REGARDING THE INFORMATION CONTAINED
HEREIN, WHETHER EXPRESSED, IMPLIED, OR STATUTORY.
FUJITSU reserves the right to make changes to any products described herein without further notice and
without obligation.
This product is designed and manufactured for use in standard applications such as office work, personal
devices and household appliances. This product is not intended for special uses (atomic controls, aeronautic or
space systems, mass transport vehicle operating controls, medical devices for life support, or weapons firing
controls) where particularly high reliability requirements exist, where the pertinent levels of safety are not
guaranteed, or where a failure or operational error could threaten a life or cause a physical injury (hereafter
referred to as "mission-critical" use). Customers considering the use of these products for mission-critical
applications must have safety-assurance measures in place beforehand. Moreover, they are requested to
consult our sales representative before embarking on such specialized use.
Compliance With Taiwanese Standards on Radio Wave Use (BSMI).

C141-E234
Caution
This computer device shall meet FCC Class A environment. If you use this device at Home environment, it
may affect to the Television set, Radio receiver, and so on.
In this case, you may require to take action to resolve any affection due to this device.
The contents of this manual may be revised without prior notice.
The contents of this manual shall not be disclosed in any way or reproduced in any media without the express
written permission of Fujitsu Limited.
All Rights Reserved, Copyright FUJITSU LIMITED 2005

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C141-E234
REVISION RECORD
Edition Date published Revised contents
01 June, 2005
Specification No.: C141-E234-**EN

C141-E234
Related Standards
Product specifications and functions described in this manual comply with the following ANSI (*1)
standards.
Document number Title
NCITS TR-19 FIBRE CHANNEL PRIVATE LOOP SCSI DIRECT ATTATH (FC-PLDA)
ANSI X3.230-1994 FIBRE CHANNEL PHYSICAL AND SIGNALING INTERFACE (FC-PH)
ANSI X3.297-1996 FIBRE CHANNEL PHYSICAL AND SIGNALING INTERFACE-2 (FC-PH-2)
ANSI X3.272-199X FIBRE CHANNEL ARBITRATED LOOP (FC-AL)
ANSI X3.269-199X FIBRE CHANNEL PROTOCOL FOR SCSI (SCSI-FCP)
*1 ANSI = American National Standard Institute
In case of conflict between this manual and any referenced document, this manual takes precedence.

C141-E234 i
Preface
This manual describes the MAX3147FC, MAX3073FC, and MAX3036FC 3.5" type hard
disk drives with an embedded fibre channel controller.
This manual details the specifications and functions of the above disk drive, and gives the
requirements and procedures for installing it into a host computer system.
This manual is written for users who have a basic understanding of hard disk drives and
their use in computer systems. The MANUAL ORGANIZATION section describes
organization and scope of this manual. The need arises, use the other manuals.
The organization of this manual, related reference manual and conventions for alert
messages follow.
Overview of Manual
This manual consists of the following seven chapters and one appendix:
Chapter 1 General Description
This chapter introduces the standard features, hardware, and system configuration of the
HDD.
Chapter 2 Specifications
This chapter gives detailed specifications of the disk drives and their installation
environment.
Chapter 3 Data Format
This chapter describes the data structure of the disk, the address method, and what to do
about media defects.
Chapter 4 Installation Requirements
This chapter describes the basic physical and electrical requirements for installing the disk
drives.
Chapter 5 Installation
This chapter explains how to install the disk drives. It includes the notice and procedures
for setting device number and operation modes, mounting the disk drive, and confirming
drive operation.
Chapter 6 Diagnostics and Maintenance
This chapter describes the automatic diagnosis and maintenance of the disk drive. This
chapter also describes diagnostic methods for operation check and the basics of
troubleshooting the disk drives.
Chapter 7 Error Analysis
This chapter describes in details how collect the information for error analysis and how
analyze collected error information.

Preface
ii C141-E234
APPENDIX A Connector Signal Allocation
The appendix gives supplementary information, including the signal assignments of
interface connectors.
CONVENTIONS USED IN THIS MANUAL
The MAX3147FC, MAX3073FC, and MAX3036FC disk drives are described as "the hard
disk drive (HDD)", "the disk drive" or "the device" in this manual.
Decimal number is represented normally.
Hexadecimal number is represented as X'17B9', 17B9h or 17B9H.
Binary number is represented as "010".
Conventions for Alert Messages
This manual uses the following conventions to show the alert messages. An alert message
consists of an alert signal and alert statements. The alert signal consists of an alert symbol
and a signal word or just a signal word.
The following are the alert signals and their meanings:
This indicates a hazardous situation could result in minor
or moderate personal injury if the user does not perform
the procedure correctly. This alert signal also indicates
that damages to the product or other property, may occur if
the user does not perform the product correctly.
This indicates information that could help the user use the
product more efficiently.
In the text, the alert signal is centered, followed below by the indented message. A wider
line space precedes and follows the alert message to show where the alert message begins
and ends. The following is an example:
(Example)
Damage
Never remove any labels from the drive or deface them in any way.
The main alert messages in the text are also listed in the “Important Alert Items.”

Preface
C141-E234 iii
Attention
Please forward any comments you may have regarding this manual.
To make this manual easier for users to understand, opinions from readers are needed.
Please write your opinions or requests on the Comment at the back of this manual and
forward it to the address described in the sheet.

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C141-E234 v
Important Alert Items
Important Alert Messages
The important alert messages in this manual are as follows:
A hazardous situation could result in minor or moderate personal injury if the
user does not perform the procedure correctly. Also, damage to the product
or other property, may occur if the user does not perform the procedure
correctly.
Task Alert message Page
Specification Data loss
The drive adopts Reed-Solomon code for ECC. The sector-data is
divided into 3 interleaving sectors, and ECC is performed in each
sector where the maximum number of errors (up to 9 byte) can be
corrected. [Total maximum byte: 9 byte
× 3 ( interleave) = 27 byte]
If the error of read sector keeps allowable error byte number,
correction is performed.
However, if error byte exceeds its allowable number, correction may
not be performed properly.
2-5
Installation Damage
Never remove any labels from the drive or deface them in any way.
4-3
Hot temperature
To prevent injury, never touch the drive while it is hot. The DE and
LSI become hot during operation and remain hot immediately after
turning off the power.
5-1

Important Alert Items
vi C141-E234
Task Alert message Page
Installation Damage
1. When dismounting the drive which is mounted on the system while
power is supplied to it.
• The drive to be dismounted must be separated from the loop.
Dismounting the drive which is not separated from the loop
may cause an unexpected error.
• If the drive is not separated from the loop, issue an LPB to the
drive from the initiator in a primitive sequence of the order
set.
• It is recommended to stop the spindle motor prior to this loop
separation operation. The spindle motor can be stopped by a
START/STOP command. It takes about 30 seconds for the
spindle motor to stop completely.
• Then, dismount the drive using the drive
mounting/dismounting mechanism, etc. of the system. If the
drive is dismounted while the spindle motor is running, special
care is required to avoid excessive vibration or shock to the
drive. It is recommended to stop the operation once the SCA
connector breaks off contact and wait until the spindle motor
stops (about 30 seconds) before dismount the drive.
• When storing or transporting the drive, put it in an antistatic
case (Fcell). (Shown in Section 5.1).
2. When dismounting the drive which is mounted on the system while
power is not supplied to it.
• Do not move the drive until the drive stops completely (about
30 seconds if the spindle motor was stopped by a
START/STOP UNIT command, and about 30 seconds after
powering-off when the power was simply turned off).
• Then, dismount the drive using the drive
mounting/dismounting mechanism, etc. of the system.
• When storing or transporting the drive, put it in an antistatic
case (Fcell). (Shown in Section 5.1).
5-16
Diagnostics and
Maintenance Data loss
When the SEND DIAGNOSTIC command terminates with the CHECK
CONDITION status, the initiator must collect the error information
using the REQUEST SENSE command. The RECEIVE DIAGNOSTIC
RESULTS command cannot read out the error information detected in
the self-diagnostics.
6-4
Caution
1. To avoid injury, do not touch the mechanical assembly during disk
drive operation.
2. Do not use solvents to clean the disk drive.
6-5

Important Alert Items
C141-E234 vii
Task Alert message Page
Diagnostics and
Maintenance Caution
1. Always ground yourself with a wrist strap connected to ground
before handling. ESD (Electrostatics Discharge) may cause the
damage to the device.
2. Do not remove a PCA. This operation is required to prevent
unexpected or unpredictable operation.
3. Do not use a conductive cleaner to clean a disk drive assembly.
6-5
Damage
1. Never remove any labels from the drive.
2. Never open the disk enclosure for any reason.
Doing so will void any warranties.
6-14
Data loss
Save data stored on the disk drive to other media before requesting
repair. Fujitsu does not assume responsibility if data is destroyed
during servicing or repair.
6-7

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C141-E234 ix
MANUAL ORGANIZATION
PRODUCT/
MAINTENANCE MANUAL
(This manual)
1. General Description
2. Specifications
3. Data Format
4. Installation Requirements
5. Installation
6. Diagnostics and Maintenance
7. Error Analysis
FIBRE CHANNEL
INTERFACE
SPECIFICATIONS
1. Fibre Channel Interface
2. Command Processing
3. Data Buffer Management
4. Command Specifications
5. Sense Data and Error Recovery Methods
6. Disk Media Management

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C141-E234 xi
CONTENTS
CHAPTER 1 General Description..................................................................1-1
1.1 Standard Features....................................................................................1-2
1.2 Hardware Structure .................................................................................1-5
1.3 System Configuration..............................................................................1-7
CHAPTER 2 Specifications............................................................................2-1
2.1 Hardware Specifications .........................................................................2-1
2.1.1 Model name and order number ...............................................................2-1
2.1.2 Function specifications............................................................................2-2
2.1.3 Environmental specifications..................................................................2-4
2.1.4 Error rate .................................................................................................2-5
2.1.5 Reliability................................................................................................2-5
CHAPTER 3 Data Format ...............................................................................3-1
3.1 Data Space...............................................................................................3-1
3.1.1 Cylinder configuration ............................................................................3-1
3.1.2 Alternate spare area.................................................................................3-4
3.1.3 Track format............................................................................................3-5
3.1.4 Sector format...........................................................................................3-6
3.1.5 Format capacity.......................................................................................3-8
3.2 Logical Data Block Addressing ..............................................................3-8
3.3 Defect Management ..............................................................................3-10
3.3.1 Defect list ..............................................................................................3-10
3.3.2 Alternate block allocation.....................................................................3-10
CHAPTER 4 Installation Requirements ........................................................4-1
4.1 Mounting Requirements..........................................................................4-1
4.1.1 External dimensions................................................................................4-1

Contents
xii C141-E234
4.1.2 Mounting orientations .............................................................................4-3
4.1.3 Notes on mounting ..................................................................................4-3
4.2 Power Supply Requirements ...................................................................4-8
4.3 Connection Requirements .......................................................................4-9
4.3.1 Connector.................................................................................................4-9
4.3.2 Interface connector................................................................................4-10
CHAPTER 5 Installation................................................................................. 5-1
5.1 Notes on Handling Drives.......................................................................5-1
5.2 Setting......................................................................................................5-3
5.2.1 Loop ID setting........................................................................................5-3
5.2.2 Mode settings...........................................................................................5-3
5.3 Mounting Drives......................................................................................5-4
5.3.1 Mounting procedures...............................................................................5-4
5.4 Checking Operation after Installation and Preparing the HDD
for Use .....................................................................................................5-5
5.4.1 Checking initial operation.......................................................................5-5
5.4.2 Checking connection ...............................................................................5-6
5.4.3 Formatting ...............................................................................................5-9
5.4.4 Setting parameters.................................................................................5-11
5.5 Dismounting Drives...............................................................................5-16
5.6 Spare Disk Drive ...................................................................................5-16
CHAPTER 6 Diagnostics and Maintenance.................................................. 6-1
6.1 Diagnostics..............................................................................................6-1
6.1.1 Self-diagnostics .......................................................................................6-1
6.1.2 Test programs..........................................................................................6-4
6.2 Maintenance Information........................................................................6-5
6.2.1 Precautions ..............................................................................................6-5
6.2.2 Maintenance requirements ......................................................................6-6
6.2.3 Maintenance levels..................................................................................6-7
6.2.4 Revision numbers....................................................................................6-8

Contents
C141-E234 xiii
6.2.5 Tools and test equipment ........................................................................6-9
6.2.6 Tests ........................................................................................................6-9
6.3 Operation Check....................................................................................6-11
6.3.1 Initial seek operation check...................................................................6-11
6.3.2 Operation test ........................................................................................6-11
6.3.3 Diagnostic test.......................................................................................6-11
6.4 Troubleshooting Procedures..................................................................6-12
6.4.1 Outline of troubleshooting procedures..................................................6-12
6.4.2 Troubleshooting with disk drive replacement in the field....................6-12
6.4.3 Troubleshooting at the repair site..........................................................6-14
6.4.4 Troubleshooting with parts replacement in the factory ........................6-15
6.4.5 Finding possibly faulty parts.................................................................6-15
CHAPTER 7 Error Analysis............................................................................7-1
7.1 Error Analysis Information Collection ...................................................7-1
7.1.1 Sense data................................................................................................7-1
7.1.2 Sense key, additional sense code, and additional sense code qualifier...7-1
7.2 Sense Data Analysis................................................................................7-3
7.2.1 Error information indicated with sense data...........................................7-3
7.2.2 Sense data (3-0C-03), (4-40-xx), and (4-C4-xx).....................................7-4
7.2.3 Sense data (1-1x-xx), (3-1x-xx) and (E-1D-00): Disk read error..........7-4
7.2.4 Sense data (4-44-xx), (5-2x-xx), (B-44-xx), (B-47-xx), (B-49-00)
and (B-4E-00): fibre channel interface error ..........................................7-4
APPENDIX A Connector Signal Allocation ................................................... A-1
A.1 Interface (FC-SCA) Connector Signal Allocation.................................A-2
Glossary...........................................................................................................GL-1
Abbreviation.....................................................................................................AB-1
Index ................................................................................................................. IN-1

Contents
xiv C141-E234
Illustrations
Figures
Figure 1.1 FC model drives outer view......................................................... 1-5
Figure 1.2 Example of FC-AL system configuration.................................... 1-7
Figure 3.1 Cylinder configuration................................................................. 3-2
Figure 3.2 Spare area in cell.......................................................................... 3-4
Figure 3.3 Alternate cylinder......................................................................... 3-4
Figure 3.4 Track format................................................................................. 3-5
Figure 3.5 Track skew/head skew ................................................................. 3-6
Figure 3.6 Sector format................................................................................ 3-6
Figure 3.7 Alternate block allocation by FORMAT UNIT command........ 3-11
Figure 3.8 Alternate block allocation by REASSIGN BLOCKS
command.................................................................................... 3-12
Figure 4.1 Dimensions................................................................................... 4-2
Figure 4.2 HDD orientations ......................................................................... 4-3
Figure 4.3 Mounting frame structure............................................................. 4-4
Figure 4.4 Limitation of side-mounting ........................................................ 4-5
Figure 4.5 Surface temperature measurement points.................................... 4-6
Figure 4.6 Service clearance area.................................................................. 4-7
Figure 4.7 Current waveform (+12 VDC)..................................................... 4-8
Figure 4.8 AC noise filter (recommended).................................................... 4-9
Figure 4.9 Connector location....................................................................... 4-9
Figure 4.10 SCA2 type connector ................................................................. 4-10
Figure 5.1 Checking the HDD connection (A).............................................. 5-7
Figure 5.2 Checking the HDD connection (B).............................................. 5-8
Figure 6.1 Revision label (example) ............................................................. 6-8
Figure 6.2 Indicating revision numbers......................................................... 6-9
Figure 6.3 Test flowchart............................................................................. 6-10
Figure 7.1 Format of extended sense data..................................................... 7-2