Fujitsu TeamPoS 3000 XT Instruction Manual

Installation & Maintenance Manual
Team PoS 3000 XT

TeamPoS 3000 XT®
Installation and Maintenance
Manual

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TeamPoS 3000 XT Installation and Maintenance Manual
D90000172 v
Fujitsu Transaction Solutions Inc. tries to be sure that the information in this document is
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Fujitsu products and services are continually developed, enhanced, and improved, and
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please check with Fujitsu Transaction Solutions Inc for the latest status. This document is
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This document is the second issue.

TeamPoS 3000 XT Installation and Maintenance Manual
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Regulatory Information
EMC
Radio Frequency Interference Requirements – U.S.A.
This equipment has been tested and found to comply with the limits for a Class A digital
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
Radio Frequency Interference Requirements – Canada
This Class A digital apparatus meets all the requirements of the Canadian
Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur
le matériel brouilleur du Canada.
Radio Frequency Interference Requirements – Europe
This apparatus has been tested and found to comply with the limits for a Class A digital
device, per EN55022, for use in Information Technology equipment. In a domestic
environment this product may cause radio interference in which case the user may be
required to take adequate measures. This apparatus also meets the susceptibility
requirements per EN55024. Overall the product qualifies for and bears the CE mark.

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D90000172 vii
Safety
Hazardous Voltage
Warning: Disconnect supply before servicing.
Advertissement: Couper le courant avant l'entretien.
Caution: It is assumed that the user of this manual fully understands and strictly
adheres to proper Electrostatic Discharge (ESD) precautions. Failure to
adhere to precautions can cause damage to this equipment.
Always remove the power cord from the unit prior to performing any
controller maintenance.
PORT DESIGNATED AS PORT G ON THE BACKPLANE (24V PUSB) DOES NOT
MEET LIMITED POWER SOURCE (LPS) REQUIREMENTS. THIS PORT IS LIMITED
TO ONLY ALLOWING 24V POWERED USB PERIPHERALS THAT DO NO EXCEED A
RATED CURRENT OF 4 AMPS.
Recycling
WARNING: The LCDs used with this product may contain a backlight that contains
mercury. Please dispose of according to local, state, or federal laws.
Hg LAMP(S) INSIDE THIS PRODUCT
CONTAIN MERCURY AND MUST
BE RECYCLED OR DISPOSED OF
ACCORDING TO LOCAL, STATE,
OR FEDERAL LAWS.

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Table of Contents
Chapter 1 - Overview.....................................................................................................1-1
1.1. Side Panel LEDs and Switch ...........................................................................1-3
1.2. Intelligent PINs (Product Identification Numbers)..........................................1-5
Chapter 2 - Specifications.............................................................................................2-1
Chapter 3 - Dimensions.................................................................................................3-1
3.1. Displays............................................................................................................3-3
3.1.1. 2x20 Display (option).....................................................................3-3
3.2. Other Options...................................................................................................3-4
3.2.1. Three-Track MSR (option).............................................................3-4
3.2.2. Keypad/MSR (option).....................................................................3-5
3.3. Peripherals........................................................................................................3-5
Chapter 4 - SITE PREPARATION..............................................................................4-1
4.1. Unpacking and Inspection................................................................................4-1
4.2. Reporting Shipment Damage........................................................................... 4-2
4.3. Returning Equipment.......................................................................................4-2
4.4. Using Anti-static Protection.............................................................................4-2
4.5. Preparing for Installation ................................................................................. 4-3
4.6. Determining Power Requirements...................................................................4-3
4.7. General Requirements......................................................................................4-3
4.7.1. General Electrical Supply Requirements........................................4-4
4.8. Installation with Other Equipment...................................................................4-6
4.8.1. Terminals at 100-240 Volts ............................................................4-6
4.8.2. Mains Power Cables ....................................................................... 4-7
4.8.3. Warning Labels...............................................................................4-7

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Table of Contents (continued)
Chapter 5 - Installation .................................................................................................5-1
5.1. Installing Options.............................................................................................5-1
5.1.1. Installing the MSR..........................................................................5-2
5.1.2. Installing the MSR/Keypad.............................................................5-5
5.1.3. Installing the 2x20 Display.............................................................5-7
5.2. Installing Peripherals ....................................................................................... 5-8
5.3. Connecting Peripherals....................................................................................5-9
5.4. Connecting Power..........................................................................................5-11
Chapter 6 - General Operations...................................................................................6-1
6.1. System Operations...........................................................................................6-1
6.1.1. General Care and Maintenance.......................................................6-1
6.1.2. Power ON and OFF Sequence........................................................6-2
6.1.3. Powering ON .................................................................................. 6-3
6.1.4. Powering OFF ................................................................................6-3
Chapter 7 - Maintenance...............................................................................................7-1
7.1. Periodic Maintenance.......................................................................................7-1
7.2. Power ON and OFF Sequence.........................................................................7-1
7.2.1. Powering On ...................................................................................7-2
7.2.2. Powering Off...................................................................................7-2
7.3. Replacements...................................................................................................7-2
7.3.1. Replacing the Motherboard.............................................................7-3
7.3.2. Changing Motherboard Settings.....................................................7-4
7.3.3. Replacing the CPU..........................................................................7-8
7.3.4. Replacing the Motherboard Fan....................................................7-10
7.3.5. Adding or Replacing Memory......................................................7-11
7.3.6. Replacing the Hard Drive ............................................................. 7-12
7.3.7. Replacing the Power Supply.........................................................7-13
7.3.8. I/O Panel .......................................................................................7-14
Chapter 8 - Troubleshooting.........................................................................................8-1
8.1. Power cannot be turned on or the unit powers off after a few minutes...........8-1
8.2. System will not boot up...................................................................................8-2
8.3. Display/LCD shows correctly during Power On Self Test (POST), but fails
when the Operating System (OS) starts...........................................................8-3
8.4. Display/LCD is blank at all times....................................................................8-4
8.5. Deletion of date, time and disk setup data when turning off power................8-5
8.6. MSR reading error ...........................................................................................8-5
8.7. Customer display errors...................................................................................8-6
8.8. Operation errors of other peripheral devices ...................................................8-7

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Table of Contents (continued)
Chapter 9 - BIOS ...........................................................................................................9-1
9.1. Main Menu.......................................................................................................9-2
9.2. Standard CMOS Features ................................................................................9-2
9.3. Advanced Bios Features ..................................................................................9-3
9.4. CPU Features...................................................................................................9-4
9.5. Hard Disk Boot Priority...................................................................................9-4
9.6. Advanced Chipset Features..............................................................................9-5
9.7. Integrated Peripherals ......................................................................................9-5
9.8. USB Configuration ..........................................................................................9-6
9.9. OnChip IDE Device.........................................................................................9-6
9.10. Onboard Device...............................................................................................9-7
9.11. Super I/O Device..............................................................................................9-7
9.12. Power Management Setup ...............................................................................9-8
9.13. PnP/PCI Configurations...................................................................................9-8
9.14. Frequency/Voltage Control..............................................................................9-9
9.15. Hardware Monitoring.....................................................................................9-10
9.16. Event Log.......................................................................................................9-11
9.17. Others.............................................................................................................9-11
9.18. System Information........................................................................................9-12
9.19. Set Supervisor/User Password.......................................................................9-12
Chapter 10 – Spares and Upgrade Parts List............................................................10-1

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Figures
Figure 1-1. TeamPoS 3000 XT Front and Back Views...................................................1-1
Figure 1-2. TeamPoS 3000 XT Control Unit Flow Diagram ..........................................1-2
Figure 1-3. Side Panel LEDs and Switch.........................................................................1-3
Figure 3-1. TP3000 XT Dimensions (for units with 12.1” LCD)....................................3-2
Figure 3-2. TP3000 XT Dimensions (for units with 15” LCD).......................................3-2
Figure 3-3. LCD Audio and Brightness Adjustments......................................................3-3
Figure 3-4. Optional 2x20 Display Dimensions..............................................................3-3
Figure 3-5. Optional 2x20 Display Installed....................................................................3-3
Figure 3-6. MSR added to LCD.......................................................................................3-4
Figure 3-7. MSR and Keypad added to LCD ..................................................................3-5
Figure 4-1. Warning Label on Back of Unit....................................................................4-7
Figure 4-2. Label on Front of Power Supply...................................................................4-8
Figure 4-3. Label on Left Side of Power Supply.............................................................4-8
Figure 4-4. Label on Right Side of Power Supply...........................................................4-9
Figure 4-5. Label on Motherboard...................................................................................4-9
Figure 4-6. Label on PC Shield........................................................................................4-9
Figure 5-1. TP3000 XT with MSR..................................................................................5-2
Figure 5-2. TP3000 XT with MSR/Keypad.....................................................................5-5
Figure 5-3. TP3000 XT with 2x20 Display.....................................................................5-7
Figure 5-4. Keylock Location..........................................................................................5-9
Figure 5-5. Access to the I/O Panel.................................................................................5-9
Figure 5-6. I/O Panel Details.........................................................................................5-10
Figure 5-7. Cover Removal Tool Storage Location.......................................................5-11
Figure 5-8. Using a Screwdriver to Remove Power Supply Cover...............................5-11
Figure 5-9. Power Supply Panel ....................................................................................5-12
Figure 7-1. Removing the Top Cover and PC Shield......................................................7-4
Figure 7-2. White Release Lever.....................................................................................7-5
Figure 7-3. Removing the Motherboard ..........................................................................7-5
Figure 7-4. Motherboard Jumper Locations ....................................................................7-6
Figure 7-5. Removing the CPU Heatsink........................................................................7-8
Figure 7-6. CPU Heatsink and Retaining Bracket...........................................................7-9
Figure 7-7. Removing the CPU .......................................................................................7-9
Figure 7-8. Removing the Fan Bracket from the Motherboard.....................................7-10
Figure 7-9. Removing the Fan from the Bracket...........................................................7-10
Figure 7-10. Adding/Replacing Memory.......................................................................7-11

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Tables
Table 1-1. TeamPoS 3000 XT Side Panel Switch and LCDs..........................................1-4
Table 4-1. Power Requirements......................................................................................4-6
Table 7-1. Motherboard Switch and Jumper Settings......................................................7-7

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Figure 1-2. TeamPoS 3000 XT Control Unit Flow Diagram
Edge Connector
Docking backplane
Motherboard
FAN
DIMM
SATA
CPU
AUDIO
LAN
COM
USB
LAN
COM1 / COM2
Analog
USB (4ports)
USB (+24V x 1port)
USB (+12V x 2ports)
USB (+12V for LCD)
LVDS
Line-out / Mic-in
Operator’s
Panel
POS-I/O
Power Supply Unit
VIDEO
PSU FAN
Power
Control
LCD portion
LCD I/F
Touch panel controller
Speaker AMP
Inverter
LCD panel
SPK
T
o
u
c
h
DIMM
SATA Hard
Disk Drive

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1.1 Side Panel LEDs and Switch
LEDs and the power switch are located on the left side of the LCD. The Port Switch is on
the I/O panel described in Chapter 7. The following photo and table show the TeamPoS
3000 XT unit LEDs and switches.
Figure 1-3. Side Panel LEDs and Switch
Power switch.
(Slide cover up to
access it)
Power LED (green)
Not used
Hard drive LED (green)
LAN LED (green)

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Table 1-1. TeamPoS 3000 XT Side Panel Switch and LCDs
Symbols Name
Switch/LED Mounting Position LED Color Remark
Power Switch Under drop down
window in front panel n/a
Depending on the BIOS
setup, the power switch
can be instant off or
delayed off.
Power LED LCD left side. Green
Indicates AC power is
supplied to the power
supply and all DC
voltages are available to
the motherboard and
other devices.
Not used LCD left side. n/a Not used
HDD LED
(Hard Disk Drive) LCD left side below the Battery Backup LED. Green Indicates hard disk drive
activity.
LAN LED LCD left side below the
HDD LED. Green Indicates activity on the
LAN when lit.
Reset Switch On I/O panel. n/a Not used.
Dump Switch (not
used) On I/O panel. n/a Not used.
Port On/Off
Switch On I/O panel. n/a
Default setting is “ON“
(right position). Turns
on/off power to all RS232
ports (including COM 1
& COM 2).
Port On/Off LED On I/O panel. Green Indicates power is on to
ports.

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1.2 Intelligent PINs (Product Identification Numbers)
Depending on the application requirements, a large variety of configurations are possible.
Intelligent PIN Configuration options are shown below.
1st Digit
Chassis
M Kiosk 12.1” Resistive/Black
N Kiosk 15” Resistive/Black
O Kiosk 15” IR/Black
2nd Digit
Motherboard
M OPN TP3K Motherboard/SHE
3rd Digit
CPU
1 1.3 Celeron M
2 1.5 Celeron M
3 1.6 Pentium M
4 2.0 Pentium M
4th Digit
Memory
1 DDR 256 MB
2 DDR 512 MB
4 DDR 1 GB
5 DDR 1 GB x2
5th Digit
Future Option
0 Always 0
6th Digit
Hard Disk
0 No Hard Disk
1 HDD 2.5” 40 GB
2 HDD 2.5” 80 GB
7th Digit
Future Option
0 Always 0
8th Digit
Future Option
0 Always 0
9th Digit
Operating System
0 None
4 OEM Windows 2000 Pro, Preloaded
6 OEM Windows XP Pro, Preloaded
7 OEM Windows Ape, Server Downloaded
9 OEM Windows XP Embedded, Preloaded
A Win2003 SVR inch 5 CAL, preloaded
B WXPPRO OEM Unrestricted
W WEPOS
10th Digit
Future Option
0 Always 0
11th Digit
Power Cord
0 No power cord
6 CBL TP3K
Mains/U.S./BLK
12th Digit
Future Option
0 Always 0
13th Digit
Spare
0 N/A
1 OPN MSR 3-Track/D22&D25/BLK
2 OPN Keypad MSR/D22&D25/BLK
14th Digit
Spare
0 N/A
No wireless option
15th Digit
Rosh Compliance
0 Not RoHS compliant
R RoHS compliant

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Chapter 2 - Specifications
This chapter lists electrical, environmental, and regulatory compliance specifications for
the TeamPoS 3000 XT.
Electrical Specifications
Voltage 100-240 VACPower
requirements Frequency 50/60Hz
EMI, ESD FCC Class-A/ 15KV ESD, conforms to CISPR24
and EN55024
Environmental Specifications
Operating 0～40 (32～104) Temperature
℃(°F) Not operating -5～50 (23～122)
Operating 10～95% RHHumidity (%）
(Non-
condensing) Not operating 8～95% RH
Operating 0.1G 3 ~ 100Hz 0.2G 2 ~ 10Hz
1.0G 100 ~ 350Hz
Vibration（G）
Not operating 0.4G 3 ~ 60Hz 2.0G 100 ~ 350Hz
Noise（dB）33dB or less.
Regulatory Compliance
RFI
- FCC 47CFR Part 15 class A
- ICES-003 Issue 4 class A
- EN55022
- VCCI class A
- AS/NZS CISPR22:2002 class A
- GB9254:1998 class A
- CNS13438 class A
Safety
- CAN/CSA-C22.2 No. 60950-1-03 1st Edition
- EN60950-1:2001
- UL60950-1 1st Edition
- GB4943-2001

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