Fujitsu TeamPoS 3000 XT Instruction Manual

Installation & Maintenance Manual
Team PoS 3000 XT

TeamPoS 3000 XT®
Installation and Maintenance
Manual

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TeamPoS 3000 XT Installation and Maintenance Manual
D90000172 v
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correct; however, the company does not accept liability for any errors or omissions.
Fujitsu products and services are continually developed, enhanced, and improved, and
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please check with Fujitsu Transaction Solutions Inc for the latest status. This document is
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This document is the second issue.

TeamPoS 3000 XT Installation and Maintenance Manual
vi D90000172
Regulatory Information
EMC
Radio Frequency Interference Requirements – U.S.A.
This equipment has been tested and found to comply with the limits for a Class A digital
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
Radio Frequency Interference Requirements – Canada
This Class A digital apparatus meets all the requirements of the Canadian
Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur
le matériel brouilleur du Canada.
Radio Frequency Interference Requirements – Europe
This apparatus has been tested and found to comply with the limits for a Class A digital
device, per EN55022, for use in Information Technology equipment. In a domestic
environment this product may cause radio interference in which case the user may be
required to take adequate measures. This apparatus also meets the susceptibility
requirements per EN55024. Overall the product qualifies for and bears the CE mark.

TeamPoS 3000 XT Installation and Maintenance Manual
D90000172 vii
Safety
Hazardous Voltage
Warning: Disconnect supply before servicing.
Advertissement: Couper le courant avant l'entretien.
Caution: It is assumed that the user of this manual fully understands and strictly
adheres to proper Electrostatic Discharge (ESD) precautions. Failure to
adhere to precautions can cause damage to this equipment.
Always remove the power cord from the unit prior to performing any
controller maintenance.
PORT DESIGNATED AS PORT G ON THE BACKPLANE (24V PUSB) DOES NOT
MEET LIMITED POWER SOURCE (LPS) REQUIREMENTS. THIS PORT IS LIMITED
TO ONLY ALLOWING 24V POWERED USB PERIPHERALS THAT DO NO EXCEED A
RATED CURRENT OF 4 AMPS.
Recycling
WARNING: The LCDs used with this product may contain a backlight that contains
mercury. Please dispose of according to local, state, or federal laws.
Hg LAMP(S) INSIDE THIS PRODUCT
CONTAIN MERCURY AND MUST
BE RECYCLED OR DISPOSED OF
ACCORDING TO LOCAL, STATE,
OR FEDERAL LAWS.

TeamPoS 3000 XT Installation and Maintenance Manual
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Table of Contents
Chapter 1 - Overview.....................................................................................................1-1
1.1. Side Panel LEDs and Switch ...........................................................................1-3
1.2. Intelligent PINs (Product Identification Numbers)..........................................1-5
Chapter 2 - Specifications.............................................................................................2-1
Chapter 3 - Dimensions.................................................................................................3-1
3.1. Displays............................................................................................................3-3
3.1.1. 2x20 Display (option).....................................................................3-3
3.2. Other Options...................................................................................................3-4
3.2.1. Three-Track MSR (option).............................................................3-4
3.2.2. Keypad/MSR (option).....................................................................3-5
3.3. Peripherals........................................................................................................3-5
Chapter 4 - SITE PREPARATION..............................................................................4-1
4.1. Unpacking and Inspection................................................................................4-1
4.2. Reporting Shipment Damage........................................................................... 4-2
4.3. Returning Equipment.......................................................................................4-2
4.4. Using Anti-static Protection.............................................................................4-2
4.5. Preparing for Installation ................................................................................. 4-3
4.6. Determining Power Requirements...................................................................4-3
4.7. General Requirements......................................................................................4-3
4.7.1. General Electrical Supply Requirements........................................4-4
4.8. Installation with Other Equipment...................................................................4-6
4.8.1. Terminals at 100-240 Volts ............................................................4-6
4.8.2. Mains Power Cables ....................................................................... 4-7
4.8.3. Warning Labels...............................................................................4-7

TeamPoS 3000 XT Installation and Maintenance Manual
D90000172 ix
Table of Contents (continued)
Chapter 5 - Installation .................................................................................................5-1
5.1. Installing Options.............................................................................................5-1
5.1.1. Installing the MSR..........................................................................5-2
5.1.2. Installing the MSR/Keypad.............................................................5-5
5.1.3. Installing the 2x20 Display.............................................................5-7
5.2. Installing Peripherals ....................................................................................... 5-8
5.3. Connecting Peripherals....................................................................................5-9
5.4. Connecting Power..........................................................................................5-11
Chapter 6 - General Operations...................................................................................6-1
6.1. System Operations...........................................................................................6-1
6.1.1. General Care and Maintenance.......................................................6-1
6.1.2. Power ON and OFF Sequence........................................................6-2
6.1.3. Powering ON .................................................................................. 6-3
6.1.4. Powering OFF ................................................................................6-3
Chapter 7 - Maintenance...............................................................................................7-1
7.1. Periodic Maintenance.......................................................................................7-1
7.2. Power ON and OFF Sequence.........................................................................7-1
7.2.1. Powering On ...................................................................................7-2
7.2.2. Powering Off...................................................................................7-2
7.3. Replacements...................................................................................................7-2
7.3.1. Replacing the Motherboard.............................................................7-3
7.3.2. Changing Motherboard Settings.....................................................7-4
7.3.3. Replacing the CPU..........................................................................7-8
7.3.4. Replacing the Motherboard Fan....................................................7-10
7.3.5. Adding or Replacing Memory......................................................7-11
7.3.6. Replacing the Hard Drive ............................................................. 7-12
7.3.7. Replacing the Power Supply.........................................................7-13
7.3.8. I/O Panel .......................................................................................7-14
Chapter 8 - Troubleshooting.........................................................................................8-1
8.1. Power cannot be turned on or the unit powers off after a few minutes...........8-1
8.2. System will not boot up...................................................................................8-2
8.3. Display/LCD shows correctly during Power On Self Test (POST), but fails
when the Operating System (OS) starts...........................................................8-3
8.4. Display/LCD is blank at all times....................................................................8-4
8.5. Deletion of date, time and disk setup data when turning off power................8-5
8.6. MSR reading error ...........................................................................................8-5
8.7. Customer display errors...................................................................................8-6
8.8. Operation errors of other peripheral devices ...................................................8-7