Furrion FIH21G2A-BG User manual

21" Double Burner Induction Cooktop
MODEL: FIHGABG
USER MANUAL
* Product picture for reference only

1
Thank you for purchasing this Furrion® product. Before operating or installing, please read these instructions carefully. This user manual contains information for
safe use, installation, and maintenance of the product.
Please keep this user manual in a safe place for future reference. Be sure to pass on this manual to new owners of this product.
The manufacturer does not accept responsibility for any damages due to not observing these instructions.
Table of Contents
Table of Contents...................................................................................................................................................................................................1
About Induction Cooking ....................................................................................................................................................................................2
Explanation of Symbols.......................................................................................................................................................................................2
Important Safety Instructions............................................................................................................................................................................2
Product Overview..................................................................................................................................................................................................3
Installation................................................................................................................................................................................................................3
What’s in the Box........................................................................................................................................................................................................................................... 3
Electrical Connection.................................................................................................................................................................................................................................3
Countertop Use .............................................................................................................................................................................................................................................3
Drop-in Use ......................................................................................................................................................................................................................................................3
Operation .................................................................................................................................................................................................................4
After Installation.............................................................................................................................................................................................................................................4
Operational Cooktop Noises .............................................................................................................................................................................5
Compatible Cookware .........................................................................................................................................................................................5
Cleaning and Maintenance................................................................................................................................................................................. 5
Troubleshooting .....................................................................................................................................................................................................6
Error Code ...............................................................................................................................................................................................................6
Specifications .........................................................................................................................................................................................................6

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Explanation of Symbols
WARNING
Indicates a potentially hazardous situation which, if not avoided, could
result in death or serious injury.
CAUTION
Indicates a potentially hazardous situation which, if not avoided, may
result in minor or moderate personal injury, or property damage.
This manual has safety information and instructions to help you eliminate or
reduce the risk of accidents and injuries. Always respect all safety warnings
identified with these symbols. A signal word will identify safety messages and
property damage messages, and will indicate the degree or level of hazard
seriousness.
DANGER
Indicates an imminently hazardous situation which, if not avoided, will result
in death or serious injury.
Important Safety Instructions
●Read all instructions before using the cooktop.
●When using this electrical appliance, basic safety precautions should
always be followed. For this induction cooktop, even with the built-in safety
features, it is essential to observe all safety precautions.
●Installation of the appliance into a kitchen countertop and its connection to
the main power and electrical supply may only be performed by a qualified
technician.
●While cooking with fat or oil on the cooktop there is a risk of burning or fire;
therefore, never leave the cooktop unattended at any time.
●When the cooktop is on, or after the cooktop has been turned off, do not
touch outside the control panel as the surface may contain residual heat.
●To protect against electric shock, do not immerse cord plugs or cooktop in
water (or other liquid).
●When using any electric appliance around children, close supervision is
required.
●Do not operate any appliance with a damaged cord or plug.
●Do not cook on a broken or damaged cooktop as spillovers may penetrate
surface and create a risk of electric shock.
●To avoid potential injury, do not use accessory attachments which aren’t
recommended by the manufacturer.
●This induction cooktop is designed for household use only.
●Do not let the cord dangle over the edge of a table or counter. Keep the
cord away from hot surface.
●Do no place cooktop on or near a hot gas, electric element or in a heated
oven.
●Avoid preparing food in aluminum foil or plastic containers over the hot
induction heater areas.
●Do not store and temperature-sensitive objects, materials, or substances
underneath the cooktop, such as detergents and sprays etc..
●To prevent accidents and achieve optimal fan ventilation, allow for
sufficient space around the cooking area.
●Items with a magnetic field such as: radios, televisions, credit cards,
cassette tape etc., can be affected by the cooktop.
●The marked electrical rating of the cord should be at least as great as the
electrical rating on the cooktop.
●The cord should be arranged so that it will not drape over the countertop
or tabletop where it can be pulled on by children or tripped over.
●Do not use with empty pans/pots.
●Do not use cooktop for use other than directed by the manufacturer.
●Wear proper apparel - loose fitting or hanging garments should never be
worn while using the cooktop.
●In case of cooktop failure, immediately disconnect the cooktop from the
main power source and contact the manufacturer.
●Do not place metallic objects such as knives, forks, spoons, lids, cans or
aluminum foil on the cooktop.
●It is important to be aware that the cooktop’s surface will remain hot for a
period of time after use.
●When possible, unplug the cooktop from the outlet when not in use and
before cleaning. Allow it to cool down before performing any maintenance
or repairs.
●Clean cooktop with caution - do not clean while cooktop is still hot, some
cleaners produce steam or fumes if applied to a heated surface.
●Do not store items of interest to children in cabinets above the cooktop or
on the backguard of a cooktop - children climbing on the cooktop to reach
items may get seriously injured.
●Do not repair or replace any part of the cooktop unless specifically
recommended in the manual. All other services should be referred to a
qualified technician.
●Use only dry potholders - Moist or damp potholders on hot surfaces
may result in burns from steam. Do not use a towel or other cloth.
●Use proper cookware size - Choose cookware with a flat bottom large
enough to cover the cooktop heating surface. The use of undersized
cookware will expose a portion of the heating surface where direct
contact may be made and cause serious injury. Compatible cookware is
necessary to operate properly.
●Protective liners - Do not use aluminum foil to line induction heat areas,
drip bowls or oven bottoms; except as suggested in the manual. Improper
use of these liners may result in a risk of electric shock or fire.
●To reduce risk of burns, ignition of flammable materials, and spillage due
to unintentional contact with cookware, the cookware handles should be
turned inward and not extend over adjacent heating surface.
●Do not use steam cleaners or high pressure cleaners to clean the cooktop,
as this may result in electric shock.
●Do not touch induction heater area or areas near cooktop -
induction heater areas may be hot even though they are dark in color.
Areas near induction heater areas may become hot enough to cause
burns. During and after use, do not touch, or let clothing or other materials
contact the flammable contact the induction heater area or areas near the
units until they have had sufficient time to cool.
NOTE: This product should not be thrown away as household waste.
Instead it should be handed over to the applicable collection point for the
recycling of electrical and electronic equipment. By ensuring this product is
disposed of correctly, you will help prevent potential negative consequences
to the environment and human health, which could otherwise be caused by
inappropriate waste handling of this product. For more detailed information
about recycling of this product, please contact your local city office, your
household waste disposal service or the store where you purchased the
product.
SAVE THESE INSTRUCTIONS FOR FUTURE
REFERENCE!
About Induction Cooking
●Induction cooking is a safe, advanced, and efficient cooking technology. Instant heat is generated by electromagnetic induction directly at the cookware
bottom, rather than indirectly through heating the glass surface. The glass becomes hot only because the cookware warms it up.
●Our induction cooktop has been tested and complies with Part 18 of the FCC Rules for ISM equipment. Product meets the FCC requirements to minimize
interference with other devices.

3
Product Overview
1 2
4
6 7 8
9
10 11 12
5
3
Item Description
1Left Induction Element
2Right Induction Element
3Ceramic Glass
4Left Control Panel
5Right Control Panel
6Child Safety Lock
7Timer
8Lower Heat Level
9Power or Temperature Indicator
10 Raise Heat Level
11 Function Selection
12 On / Off
NOTE: The illustration may look different from actual product.
Installation
Drop-in Use
Before Installing the Induction Cooktop
1. Ensure that cooktop is turned off.
2. Visually inspect the cooktop for damage. Make sure all cooktop screws
are tightened.
Induction Cooktop Installation
1. Cut an opening in the counter surface. Refer to the drawings on the
following pages for appropriate dimensions and follow these instructions:
- Select heat-resistant table material to avoid damage caused by heat
radiation.
- Ensure that the underside of the induction cooktop is well ventilated
and the air inlet is not blocked.
- The distance between the cooktop and any cupboard above the
cooktop should be at least 30" (762mm).
2. After cutting the opening, remove any shavings or other loose material that
may interfere with the appliance’s operation.
3. Place the cooktop into the countertop cutout.
4. Plug the power cord into the dedicated grounded electrical outlet.
NOTE:
- Do not seal the cooktop to the countertop. The cooktop may be
removed if service is necessary.
- For unframed installation, adhere foam strip to the outer edge of the
glass.
- For installation into an RV, apply butyl tape instead of the supplied
foam tape. Butly tape will provide adequate adhesion and still allow for
removal if the unit needs to be serviced.
A
E
D
B
C
C
20½"(520mm) 14⁄"(360mm)
2⁄"(55mm)
Distance to combustible materials
Dimensions
A B C D E
Min. 13⅜" (340mm)
Max. 13¾" (350mm)
Min. 19⅜"(492mm)
Max. 19⁄"(500mm)
Min. 2"
(51mm)
Min. 2½"
(64mm)
Min. 2"
(51mm)
NOTE: Dimensions C and E are the distance to the combustible materials
from the edge of the cutout.
This cooktop is not user serviceable. Installation must be completed by a
qualified technician.
WARNING
Do not store or use gasoline or other flammable vapors and liquids in the
vicinity of this or any other appliance. To eliminate the risk of burns or fire
due to overheating, cabinets located above the induction cooktop should
be avoided. If cabinet space is available, the risk can be reduced by installing
a range hood that protects horizontally at a minimum of 5 inches below the
bottom of the cabinets.
NOTE: All electric cooktops run off a single phase, three-wire cable,
120V/60Hz AC only electrical supply with ground. The installation should be
made using wires, conduits, and fittings size in accordance with the National
Electrical Code, ANSI/NFPA 70.
What’s in the Box
Make sure all the following items are included in the packaging. If any item is
damaged or missing, contact your dealer.
●Dual Induction Cooktop Body x 1
●Rubber Foot (with screw and cover) x4
●User Manual
●Warranty Manual
Electrical Connection
Connect the cooktop to a 120 volt, 60 Hz, AC only, 15 amp or 20 amp
dedicated circuit. It is recommended that a separate circuit serving only the
cooktop be provided.
NOTE: Induction cooktops power factor is <1. The power factor for induction
heating ranges between 0.75 and 0.80. The real power would be 1800W x 0.80
= 1440W.
Countertop Use
1. Find 4 rubber feet (with screw and cover) in the packaging.
2. Screw 4 rubber feet (with screw and cover) into the bottom of the cooktop.
3. Then the cooktop can be used directly on the countertop.
Rubber Feet
Screw
Cover
4 Rubber Feet
(with screw and cover)

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Min. 30" (762mm)
Min. 5⅛" (132mm)
Max. 15" (381mm)
36" (914mm)
Vent
Vent
Overall Dimensions
Product Dimension (W x H x D) 20½ x 2⁄ x 14⁄" (520 x 55 x 360mm)
Cut-out Height Clearance Min. 5⅛" (132mm)
Cut-out Dimension (W x D) Min.
19⅜ x 13⅜" ( 492 x 340mm)
Max. 19⁄ x 13¾" ( 500 x 350mm)
After Installation
1. Remove all the stickers and items from the top of the cooktop surface.
2. Clean cooktop before use. Dry with a soft cloth. See Cleaning and
Maintenance for reference.
3. Read the Operation section before use.
4. Turn on the power to the cooktop.
5. Verify all functions work properly.
NOTE: If the cooktop does not work properly, please check that the circuit
breaker is not tripped. See Troubleshooting for more information. If you
cannot not solve the problem by yourself, please call us for assistance or
service.
Operation
●This cooktop will get hot while in use and will remain hot for a while after
use.
●Never heat empty cookware. This can damage both the cookware and the
cooktop.
●Remember to turn off the cooktop after use.
●Keep the cooktop away from a gas range or other heat source. If the
surrounding temperature is too hot, the cooktop will stop heating.
●Make sure to wipe off water from the bottom of the cookware before using.
Standby Mode
Upon powering on the cooktop, the induction cooktop will emit a “beep” sound
once, and all the LEDs on the cooktop will blink once, indicating the cooktop
has entered into the Standby Mode.
Child Safety Lock
●Child Safety Lock activated only when the cooktop is in standby mode.
Child Safety Lock prevents activation of any key, except for LOCK ( ),
so you must deactivate the Control Lock first, then touch ON/OFF ( ) to
turn on the cooktop.
●Child Safety Lock can be activated when the cooktop is in use: Child
Safety Lock prevents activation of any key, except for the ON/OFF and
Lock keys.
●To lock: Touch LOCK ( ) and hold for 3 seconds, a “beep” will sound
and the indicator light above LOCK ( ) will be lit up.
●To Unlock: Touch LOCK ( ) and hold for 3 seconds, a beep will sound,
the indicator light will be turned off.
Ready Mode
In standby mode, press ON/OFF ( ) to turn on the cooktop, a “beep” sound
will be emitted and the ON/OFF indicator will be blinking indicating that the
cooktop is ready to use.
NOTE: The cooktop will return to standby mode automatically if it has been
idle for 60 seconds.
Turn Off the Cooktop
CAUTION
Do not unplug the power cord from the electrical outlet until the fan has
stopped after using the cooktop.
When cooking has finished, press the ON/OFF ( ) to turn off the cooktop. The
ON/OFF indicator will be turned off and the cooktop will go into standby mode.
NOTE: The fan may run for up to a minute to avoid heat built-up.
Cooking Mode
In Ready mode, press FUNCTION ( ) to switch between Power and Temp.
cooking mode.
Power Mode: Cook by setting power level.
In Ready Mode, press FUNCTION ( ) to switch to Power Level cooking
(“Power”) mode. The “Power” indicator will light up and the digital display
shows “900” as default indicating the cooktop is in the power level setting
mode. Press “+” or “-” to adjust to the desired power level.
Available Power Level Setting:
1 2 3 4 5 6 7 8
Right 1300W 300W 500W 700W 900W 1100W 1300W / /
Left 1800W 300W 500W 700W 900W 1100W 1300W 1500W 1800W
Power Level
Temp Mode: Cook by setting temperature level.
In Ready Mode, press FUNCTION ( ) to switch to “Temp” mode. The
“Temp” indicator will light up and the digital display shows “460F” as default
indicating the cooktop has entered in the temperature setting mode. Press “+”
or “-” key to adjust to the desired temperature level.
Available Temperature Levels:
120°F 150°F 180°F 210°F 260°F 300°F 360°F 420°F 460°F
NOTE:
●The cooktop can be used continuously for 2 hours and then will shut off
automatically. If using the integrated timer with either the Power Mode or
Temperature Mode function, the cooktop maximum time is 2 hours and 59
minutes and will shut off automatically.
●This cooktop is designed to prevent parching. It might shut off
automatically while this cooktop is used for frying, stir-frying, grilling and
other high temperature cooking situations. If one cooktop is turned on at
Temp. cooking mode, the max power setting on another cooktop is set to
Level 4 (900W) in Power cooking mode.
Power Sharing
The cooktops are designed to share the total max power.
When both cooktops are turned on, the maximum power any one of cooktops
can reach is 1300W, and the total power of the two cooktops can not exceed
1800W.
For Example
●If one cooktop is set at 1100W, the power of the other cooktop will
automatically be reduced to a maximum of 700W.
●If only one cooktop is turned on, that cooktop could reach its maximum
power level – the left burner is 1800W and the right cooktop is 1300W.

5
Timer Setting
The timer setting function is only available when either the “Temp” mode or the
“Power” mode is on. The timer setting ranges from 1 minute to 2 hours and 59
minutes.
Use “+” or “-” to set the timer. A short key press to set at 1-minute level and a
long key press to set at 10-minute level.
●In Power or Temp. cooking mode, press TIMER ( ) to set timer. The
timer indicator will blink and the digital display will show blinking “0:00”.
●Press “+” or “-” to set the hour to desired level, then press TIMER ( ) to
confirm the hour setting.
●Press TIMER ( ) again, the minute number will blink. Press “+” or “-” to
set the minute to desired level, press TIMER ( ) again to confirm the
minute setting.
NOTE: The hour/minute setting will be confirmed automatically after 10
seconds without any operation.
●Once the timer is set, the digital display will show the remaining cooking
time and cooking power/temperature alternatively. When the count down
ends, a “beep” sound will be emitted and the cooktop will be turned off
automatically.
●To cancel the timer, press TIMER ( ), use the “+” or “-” to adjust the time
to read “0:00”. The timer indicator will blink for 10 seconds and then the
display will turn off..
Cleaning and Maintenance
Operational Cooktop Noises
When the cooktop is in use, the fan may be running to dissipate heat and
emitting a soft-sounding cooling fan sound. What can sometimes produce
sound with induction cooking is not the induction equipment but the cookware
itself. Slight sounds may be produced by different types of cookware. Some of
the possible causes include:
●Light weight cookware may vibrate and produce noise. Heavy weight
quality cookware is recommended.
●Cookware with irregular or warped bottoms may produce noise while
cooking caused by vibration.
●A “Cracking” noise may be heard if the cookware base is made of layer of
different material.
●A low “humming” noise occurs when cooking, which is normal particularly
at high power settings.
●Loose-fitting handles on cookware, typically when riveted on, can vibrate
slightly.
Compatible Cookware
Proper Cookware
Flat-bottom pots or pans with diameter from 4¾" to 10⅞"
(120 to 275mm) made from the following:
Iron Frying Pan Stainless Steel Pot Iron Pan Iron Kettle
Enamel Stainless Steel Kettle Enamel Cooking Pot Iron Plate
Optimally the cookware will have this induction image on the retail box.
Induction
Improper Cookware
Pots or pans with or made of the following CANNOT be used on your cooktop:
●Non-magnetic stainless steel
●Bottom measuring less than 4¾" (120mm)
●Pot with stands
●Heat resistant glass
●Ceramic container
●Copper
●Aluminum
If you are unsure about the usability of your cookware, simply take a magnet
(such as one on your refrigerator) and hold it under the bottom of your pot or
pan. If the magnet sticks, the cookware can be used on the induction cooktop.
Please follow these directions along with Important Safety steps for cleaning.
Use a ceramic glass cleaner on the glass cooktop and follow these steps:
1. Before using the cooktop for the first time, clean the glass top .
2. Shake the cleaning solution well. Apply a few drops of ceramic glass
cleaner directly to the cooktop.
3. Use ceramic glass cleaner when the cooktop is cool after each use, it will
help keep the cooktop looking new.
4. Use a paper towel or a soft cleaning pad on the ceramic surface to clean
the entire cooktop surface.
5. Use a dry cloth or paper towel to remove all cleaning residue. No need to
rinse. Never run the cooktop under water.
Model and Serial Number Location
●The serial plate is located under the
Serial Number Location
cooktop.
●When ordering parts or making inquiries
about your cooktop, be sure to include
the model and serial numbers.
Hot Surface Indicator
The cooking surface may remain hot for some time even after the cooktop
has been turned off. An “ ” will be shown in the LED display indicating that the
surface is hot. Wait until the“ ” has disappeared and then start the cleaning.
Cleaning Burned on Residue
WARNING
Damage to the glass surface may occur if you use scrub pads or any other
type of abrasive cleaning materials.
NOTE: DO NOT use the cooktop until it has been thoroughly cleaned.
1. Allow the cooktop to cool.
2. Spread a few drops of the ceramic glass cleaner on the burned residue
area.
3. Using the ceramic glass cleaning pad, rub the residue area, applying
pressure as needed.
4. If any residue remains, repeat the steps listed above.
5. For additional protection, after all residue has been removed, polish the
entire surface with the ceramic glass cleaner and a paper towel.

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Cleaning Heavy Burned - on Residue
1. Allow the cooktop to cool.
2. Use a single-edge razor blade scraper approximately at a 45 degree angle
against the glass surface and scrape off the residue. After scrapping off
the residue, apply a few drops of the ceramic glass cleaner on the entire
burned residue area. Use the cleaning pad to remove any remaining
residue.
3. For additional protection, after all residue has been removed, polish the
entire surface with the ceramic glass cleaner and a paper towel.
Troubleshooting
If the display shows following problems, please refer to this sheet for a potential solution.
Problems Possible Cause Solutions
Cooktop does not work. ●Cooktop controls are locked.
●Power outage.
●Make sure Lock mode is turned off.
●Check house lights to confirm power outage.
●Contact manufacturer.
Cooktop does not heat.
●No cookware or Improper cookware placement
on the induction heater areas.
●Incorrect cookware size for the selected induction
heater areas.
●Cookware Is not properly resting on induction
heater areas.
●Incorrect induction heater areas selected.
●No power to cooktop.
●Make sure that the cookware is centered on the induction heater areas,
and that cookware is also of correct type for Induction cooking. See
Compatible Cookware section.
●The bottom of the cookware must be large enough to cover induction
heater areas.
●Cookware bottoms must be flat and centered on the induction heater
areas.
●Make sure the correct control is ON for the induction heater areas being
used.
●See “Cooktop does not work” above.
Cooktop turns off while
cooking.
●Cooktop Internal heat sensor has detected
high temperature inside the cooktop, activating
automatic shut off.
●Liquid or object on the controls area.
●Make sure the cooktop vents are not blocked.
●The cooktop features an automatic shutoff feature that turns off the
entire cooktop if any induction heater areas has been on continuously
for 2 hours. The cooktop control panel may register liquids or objects
obstructing the panel, which can cause the cooktop to shut off. Clean up
spills or remove objects and restart the cooktop.
The fans keep running for one
minute after the cooktop has
be switched off.
●The electronics are cooling down. ●This is a normal occurrence.
Power sharing. ●When two heating zones are turned on, will create
a total max power 1800W. ●See Power Sharing section.
Error Code
If the digital display shows an error code, please refer to this sheet for a potential solution.
Error Code Solutions
E0 ●Turn off cooktop to allow the cooktop to cool. Restart cooktop.
E1 ●Make sure that the cookware is centered on the induction heater areas, and that it is also induction compatible. See Compatible Cookware section.
E2 ●If the voltage of the power supplied to the cooktop is too low, it cannot operate properly and will show this error code. This may be caused by reduced
voltage being supplied to the house circuit. If connections are correct and the supplied voltage returns to normal, the code will disappear.
E3 ●If the voltage of the power supplied to the cooktop is too high, It cannot operate properly and will show this error code. This may be caused by
increased voltage being supplied to the house circuit. If the connections are correct and the supplied voltage returns to normal, the code will disappear.
E7, E8
E9, EE
●An internal fault has been detected. To reset the cooktop, turn the cooktop off and unplug the cooktop from the electrical outlet or turn off the circuit
breaker for 30 seconds. Reconnect power and turn the cooktop back on. If the error message is still being displayed, call for service.
Specifications
Metal Marks and Scratches
Be careful not to slide pots or pans across the cooktop surface. It will leave
behind metal markings.
Use the ceramic glass cleaner along with the cleaning pad to remove these
marks.
Any mark should be removed immediately to avoid permanent discoloration.
NOTE: If there are cracks or indentations on the glass surface, the cooktop
glass will have to be replaced. Contact the manufacturer for assistance.
Specifications
Voltage (Volts) 120
Frequency (Hz) 60
Total Power (Watts) 1800
Timer 1 minute to 2 hour 59 minutes
Specifications
Temperature Settings 9 levels
Power Settings 8 levels
Elements 2
Left Induction Heater 1800W
Right Induction Heater 1300W

Furrion Innovation Center & Institute of Technology
●52567 Independence Ct., Elkhart, IN 46514, USA ●Toll free:1-800-789-3341
●Email: [email protected]
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