Fusion Poly VVX 350 User manual

Quick Reference Guide: Poly VVX 350, 450
PLACE CALLS
You do not need to dial 9 or any other prefix to
place an outbound call.
Using the handset
Dial the number you are calling then pick up
the handset.
Note: You may place a call by picking up the
handset before dialing. Just be aware, the system
will attempt to complete the call after a slight pause
in entering digits on the dialpad.
Using the speakerphone
With the handset in the cradle, dial the number you
are calling then press ( or the Send soft key.
ANSWER CALLS
Using the handset
When a call comes in, pick up the
handset.
Using the speakerphone
When a call comes in, press (, the blinking line key,
or the Answer soft key.
Answer a second call
When a second call comes in, press the Answer
soft key or the blinking line key. The active call is
automatically placed on hold.
HOLD AND RESUME CALLS
Place a call on hold
Press or the Hold soft key during an active call.
The line key controlling that call will blink.
Resume a held call
Press the blinking line key or the Resume soft key.
Note: If you have more than one call on hold, press
 or  on the navigation dial to select the desired
call before pressing the Resume soft key.
VOICEMAIL
Set up voicemail
Press  button
Enter your PIN, then press 0 to hear Setup Options
Press 1 to record your Unavailable Message
Check voicemail from your phone
Once you have set up your voicemail, press
the  button when prompted enter your PIN
RECENT CALLS LIST
Press the Down button on the Circle Pad to
access your recent calls list.
MAIN MENU SCREEN
Displays menu
options for settings
and device
information.
Available anytime.
CALLS SCREEN
Displays all active
and held calls.
Available when you
have active or held
calls in progress.
LINES SCREEN
Displays phone lines,
favorites, and
conditional soft keys.
Available anytime.
SWITCH BETWEEN SCREENS
Press to toggle between the Main Menu, Lines, and
Calls screen.

When you are on an active call, press or the
Transfer soft key. The call is automatically placed
on hold.
TRANSFER CALLS
Blind transfer
To send a call directly to a recipient without
speaking to the recipient first.
1.
2.
3.
Dial the recipient’s extension or number.
4.
Wait for the transfer to complete or press Send.
Consultative transfer
To speak to the transfer recipient before sending
the caller through.
1. When you are on an active call, press or the
Transfer soft key. The call is automatically placed
on hold.
2.
3.
Dial the recipient’s extension or number.
4.
Wait for the call to complete or press Send.
After you have spoken with the recipient and
are ready to complete the transfer, press
the Transfer soft key again to complete the
transer.
Direct to voicemail transfer
If you see a VMxfer soft key when you are on
an active call:
1. Press the VMxfer soft key.
2. Dial the recipient’s extension.
3. Press Enter.
Cancel a transfer
Press the Cancel soft key at any point prior to
completing a transfer to return to the original
call.
Note: You may need to press More to see the Cancel
soft key.
MUTE AND UNMUTE MICROPHONE
Press the microphone mute button to mute the
microphone during a call.
Press the microphone mute button  again
to unmute the microphone during a call.
MAKE A CONFERENCE CALL
1. Press the Confrnc soft key during an active call.
The call is placed on hold.
2. Enter the number of the second party, and then
press the Send soft key or wait for the call to
complete.
3. Press the Confrnc soft key again when the
second party answers. All parties are now joined
in the conference.
4. Press the End Call soft key to disconnect
all parties.
Note: You may need to press More to see
the Confrnc and Split soft keys.
Quick Reference Guide: Poly VVX 350, 450
The press the Trasnfer soft key again to
complete the transfer.
Contact Fusion Spport
Fusion Networks Support Team is available every
day, 24x7x365
To call Fusion Networks Support:
Dial: 631-331-3000 and Select Option 2
To email Fusion Networks Support:
Send an Email to: [email protected]