FutureLogic GEN2 User manual

English (US)
Printer Cleaning Guide
GEN2™, GEN2 Universal™, and GEN3 Evolution® Printers
GEN2: PSA-66-ST2R (RS232); PSA-66-ST2N (Netplex)
GEN2 Universal: PSA-66-ST2RU (RS232/USB); PSA-66-ST2NU (Netplex/USB)
GEN3 Evolution: PSA-66-ST3

FutureLogic, Inc.
425 East Colorado St., Suite 100
Glendale, CA 91205
USA
Phone [phone]
Fax [phone]
FutureLogic Europe, Ltd
Unit 6, Cordwallis Industrial Estate, Clivemont Road
Maidenhead SL6 7BU
United Kingdom
Tel. [phone]
Fax. [phone]
www.futurelogic-inc.com • [e-mail]
Printer Cleaning Guide
GEN2™, GEN2 Universal™, and GEN3 Evolution® Printers
2010 – 2012 FutureLogic, Incorporated. All Rights Reserved.
GEN2, GEN2 Universal, GEN3, Evolution, and FutureLogic are either trademarks or registered trademarks of
FutureLogic, Incorporated in the United States and/or other countries. Additional trademarks and intellectual
property rights are listed on www.futurelogic-inc.com. All other trademarks and products or brand names
mentioned herein are the property of their respective owners.
This document contains Proprietary and Confidential information and its contents are covered by Non-Disclosure
Agreement.
This manual, as well as any software described in it, is furnished under license and may be used or copied only in
accordance with the terms of such license. The content of this manual including technical information is
disclosed and furnished for informational use only, is subject to change without notice, and should not be
construed as a commitment by FutureLogic, Incorporated. FutureLogic, Incorporated assumes no responsibility or
liability for any errors or inaccuracies that may appear in this manual and/or software. No grant of license or use
rights of any such information is made by publication or distribution of this manual.
Except as permitted by such license, no part of this manual may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, electronic, mechanical, recording, or otherwise, without the prior
written permission of FutureLogic, Incorporated.
The information in this manual and/or software described is distributed on an “As Is” basis, without warranty.
While every precaution has been taken in the preparation of this book and/or software, FutureLogic, Incorporated
shall not have any liability to any person or entity with respect to any loss or damage caused or alleged to be
caused directly or indirectly by the instructions and/or information contained in this manual or by the computer
software and/or hardware products described in it.
FUTURELOGIC, INCORPORATED (“FUTURELOGIC”) MAKES NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, REGARDING THE FUTURELOGIC SOFTWARE. FUTURELOGIC DOES NOT WARRANT,
GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF
THE FUTURELOGIC SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS,
OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE FUTURELOGIC
SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME
STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL FUTURELOGIC, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU
FOR ANY CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING
OUT OF THE USE OR INABILITY TO USE THE FUTURELOGIC SOFTWARE EVEN IF FUTURELOGIC HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE
LIMITATIONS MAY NOT APPLY TO YOU.
These specifications are subject to change without notice and may not completely and correctly document the
operation of this product.
11/14/2012
MNL-000054
REV.D
The products described in this manual is in compliance with
all applied CE standards.
The GEN2 Netplex printer (PSA-66-ST2N) and the
GEN2 Universal Netplex printer (PSA-66-ST2NU) are in
compliance with the Netplex protocol of IGT.

Printer Cleaning Guide
(GEN2™, GEN2 Universal™, and GEN3 Evolution® Printers)
2010 – 2012 FutureLogic, Incorporated. All Rights Reserved. PUBN Page i11/14/2012
MNL-000054 REV.D
Table of Contents
1Guide Overview .......................................................................................................1
Introduction .....................................................................................................................1
Intended Audience ............................................................................................................1
Applicability......................................................................................................................1
Conventions Used in this Document..................................................................................1
2Printer Cleaning........................................................................................................2
Introduction .....................................................................................................................2
Cleaning and Maintenance Do’s and Don’ts .......................................................................2
Required Cleaning Supplies ..............................................................................................2
GEN2 Universal / GEN2 Printer – Reference Points for Procedures.....................................3
GEN3 Evolution Printer – Reference Points for Procedures .................................................3
Cleaning Card Method ......................................................................................................4
Manual Cleaning Method ..................................................................................................6
Sensor Cleaning (Ticket Taken, Paper Low, Lid Open) ........................................................8

Printer Cleaning Guide
(GEN2™, GEN2 Universal™, and GEN3 Evolution® Printers)
2010 – 2012 FutureLogic, Incorporated. All Rights Reserved. PUBN Page 111/14/2012
MNL-000054 REV.D
1Guide Overview
Introduction
This Guide provides the procedures and instructions for cleaning FutureLogic printers as identified in
the Applicability section.
Intended Audience
The intended audience for this Guide: Operators and Technicians.
Applicability
This Guide covers the GEN2™, GEN2 Universal™, and GEN3 Evolution® Printers.
Conventions Used in this Document
This document uses the following conventions:
Example
Description
This is a note. A note includes information that emphasizes or supplements
important points of the topic.
This is a tip. A tip provides techniques and procedures to aid with a task.
This is a caution/warning. A caution/warning emphasizes information that
may cause damage to equipment and/or injury to a person.
Bold text
This document uses bold text to clearly identify a field, a tab, a command
selection, and an option selection. For example, click the Site name.
Button
This document uses button style to clearly identify a button to click. For
example, click OK.

Printer Cleaning Guide
(GEN2™, GEN2 Universal™, and GEN3 Evolution® Printers)
2010 – 2012 FutureLogic, Incorporated. All Rights Reserved. PUBN Page 211/14/2012
MNL-000054 REV.D
2Printer Cleaning
Introduction
This chapter covers cleaning the printer. Most illustrations show a GEN2 Universal printer. Wherever
there is a difference for the GEN3 Evolution printer, additional illustrations are shown.
Cleaning and Maintenance Do’s and Don’ts
Media Storage
Do Not store spare media (tickets) stacks inside the game. Ambient heat
within the game may cause stored tickets to experience print quality and/or
paper jam issues over time.
Cleaning Tools
Do Not use sharp or abrasive objects when cleaning the Print Head, Platen
Roller, Pinch and Presenter Rollers.
Cleaning Materials
Do Not use non-approved cleaners or detergents.
Cleaning Card
Do Not use the Cleaning Card more than once.
Cleaning Swab
Do Not use the Cleaning Swab more than once.
Cleaning Wipe
Do Not use the Cleaning Wipe more than once.
Cleaning Frequency
Do use the Cleaning Card method every 3 months. (See page 4.)
Do perform the manual cleaning method generally two (2) times per year or
as required depending upon game and media conditions. (See page 6.)
Cleaning Material
Do use FutureLogic approved Cleaning Cards, Cleaning Wipes, and
Cleaning Swabs.
Required Cleaning Supplies
The Printer Cleaning Kit (P/N 350-00292-100) contains 10 each of Cleaning Swab, Cleaning Wipe, and
Cleaning Card.
Use the Cleaning Swabs and Cleaning Wipes with the Manual Cleaning Method. (See page 6.)
Additionally, have on hand if needed:
•Isopropyl Alcohol (I.P.A.) 99% or greater
•Compressed Air to blow out dust from the print mechanism and sensors

Printer Cleaning Guide
(GEN2™, GEN2 Universal™, and GEN3 Evolution® Printers)
2010 – 2012 FutureLogic, Incorporated. All Rights Reserved. PUBN Page 311/14/2012
MNL-000054 REV.D
GEN2 Universal / GEN2 Printer – Reference Points for Procedures
GEN3 Evolution Printer – Reference Points for Procedures
Platen Roller
Print Head
Main Release Lever
Presenter Rollers
Printer Open Sensor
Ticket Taken Sensor
Pinch Roller
Platen Roller
Print Head
Main Release Lever
Pinch Roller
Printer Open Sensor
Ticket Taken Sensor
Presenter Rollers

Printer Cleaning Guide
(GEN2™, GEN2 Universal™, and GEN3 Evolution® Printers)
2010 – 2012 FutureLogic, Incorporated. All Rights Reserved. PUBN Page 411/14/2012
MNL-000054 REV.D
Cleaning Card Method
Use these procedures to quickly clean the Paper Path and Sensors. Perform these steps every three (3)
months or as necessary.
Note: Steps 1 and 2 apply only if the
printer is in a game.
1. Slide the printer out.
2. Remove any loaded tickets from the printer.
3. Confirm that the printer has power.
4. Remove the Cleaning Card from the packaging.
Note: This custom Cleaning Card is
made for the printer sensors and for
feeding through the Paper Path.
5. Insert the Cleaning Card into the Paper
Loading Slot.
Cleaning Card
Power Source (if not in game)

Printer Cleaning Guide
(GEN2™, GEN2 Universal™, and GEN3 Evolution® Printers)
2010 – 2012 FutureLogic, Incorporated. All Rights Reserved. PUBN Page 511/14/2012
MNL-000054 REV.D
6. Press the FEED button on the Keypad to feed
the Cleaning Card through the Paper Path.
7. Remove the Cleaning Card.
Tip: Flip over the Cleaning Card
and feed through the printer for
a second cleaning cycle.
The printer will feed the Cleaning Card to the
loading point
.
The Cleaning Card advances to this position.

Printer Cleaning Guide
(GEN2™, GEN2 Universal™, and GEN3 Evolution® Printers)
2010 – 2012 FutureLogic, Incorporated. All Rights Reserved. PUBN Page 611/14/2012
MNL-000054 REV.D
Manual Cleaning Method
Use these procedures for manually cleaning the Paper Path. Perform these steps every six (6) months
or as necessary.
Note: Steps 1 and 2 apply only if the
printer is in a game.
1. Slide the printer out.
2. Remove any loaded tickets from the printer.
3. Use compressed air to blow out any excessive
dust and dirt in the presenter compartment,
including the Presenter Rollers and Ticket
Taken Sensor, etc.
4. Position the compressed air nozzle within the
Paper Loading Slot to blow out any excessive
dust and dirt from the Paper Out (Black Index
Mark) Sensor (not visible).
Compressed Air
Paper
Loading Slot
The position of the compressed air nozzle is
approximately 1 inch from the right side of printer.

Printer Cleaning Guide
(GEN2™, GEN2 Universal™, and GEN3 Evolution® Printers)
2010 – 2012 FutureLogic, Incorporated. All Rights Reserved. PUBN Page 711/14/2012
MNL-000054 REV.D
5. Pull open the Main Release Lever before
cleaning the Print Head and Platen Rollers.
WARNING!! Use care when cleaning
the Print Head print-line.
6. Use the Cleaning Swab to clean across the
Print Head print-line). Use this same Cleaning
Swab to clean the sensors (see page 8).
If a Cleaning Swab is not available, use a clean
Cleaning Wipe to avoid placing dirt and
contaminants on the Print Head.
7. Use the Cleaning Wipe to wipe and clean the
Platen Roller.
8. Rotate the Platen Roller.
9. Repeat steps 7 and 8 until the entire roller
is clean.
10. Push the Main Release Lever back to the
Close position.
11. Use the Cleaning Wipe to wipe and clean the
Presenter Rollers.
12. Rotate the Presenter Rollers.
13. Repeat steps 11 and 12 until both rollers
are clean.
14. Use the Cleaning Wipe to wipe and clean the
Upper Pinch Roller.
15. Clean the sensors. See page 8.
Print Head
Print
-line
Cleaning Swab
Push back into
close position
Main Release
Lever
Presenter Rollers

Printer Cleaning Guide
(GEN2™, GEN2 Universal™, and GEN3 Evolution® Printers)
2010 – 2012 FutureLogic, Incorporated. All Rights Reserved. PUBN Page 811/14/2012
MNL-000054 REV.D
Sensor Cleaning (Ticket Taken, Paper Low, Lid Open)
Use these procedures to clean the sensors. Perform these steps every six (6) months or as necessary.
1. Use the Cleaning Swab to wipe across the
surface of the Ticket Taken Sensor.
2. (New style Paper Low Sensor) Use the
Cleaning Swab to clean the upper and
lower portions.
GEN2 Universal
New
Style Paper
Low Sensor
GEN2 Universal / GEN2
Ticket
Taken Sensor
GEN3 Evolution
Ticket Taken
Sensor
GEN3 Evolution
Paper Low Sensor

Printer Cleaning Guide
(GEN2™, GEN2 Universal™, and GEN3 Evolution® Printers)
2010 – 2012 FutureLogic, Incorporated. All Rights Reserved. PUBN Page 911/14/2012
MNL-000054 REV.D
3. Clean the Printer Open Sensor.
GEN2 Universal / GEN2
(Old Style Paper Low
Sensor)
Use Compressed
Air or the Cleaning Swab.
Tip
:If the Cleaning Swab is
not available, use the
Cleaning Wipe. Fold the
Cleaning Wipe to fit; then
clean all the required sensor
surfaces: Ticket Taken
Sensor, Printer Open Sensor,
Paper Low Sensor (not
shown), etc.
GEN2 Universal / GEN2
GEN3 Evolution

FutureLogic, Inc.
425 East Colorado St., Suite 100
Glendale, CA 91205
USA
Phone [phone]
Fax [phone]
FutureLogic Europe, Ltd
Unit 6, Cordwallis Industrial Estate, Clivemont Road
Maidenhead SL6 7BU
United Kingdom
Tel. [phone]
Fax. [phone]
www.futurelogic-inc.com • [e-mail]