FWE PRECISION HEATED TEMPERATURE TECHNOLOGY
BEFORE SETTING UP
DELIVERY
INSPECTION
All FWE equipment is shipped in containers in to prevent damage. Upon delivery of your new cabinet:
•Inspect the shipping container for external damage. Any evidence of damage should be noted on the
delivery receipt which should be then signed by the driver.
•Uncrate your cabinet and check for external damage. Carriers will accept claims for concealed damage
if notified within fifteen (15) days of delivery and shipping container is retained for inspection.
FWE - Food Warming Equipment Company -
cannot assume responsibility for loss or
damage suffered in transit. The carrier assumed full
responsibility of delivery in good order
when shipment was accepted. We are, however,
prepared to assist you if filing a claim is
necessary. Notices are posted on the outside
of each carton regarding freight claims and
damage to further familiarize you with this
information, as shown here.
All units are factory tested for performance
and certified free from defects when shipped.
The utmost care has been taken in manufacturing,
crating and final inspection at the factory and / or
shipping point to assure against damage in transit.
Should there be noted damage upon uncrating,
carefully check the crate for visible signs of the
cause. Save all crating material and immediately
file a claim of damage with the carrier. Under no
conditions may a damaged unit be returned to
FWE without an RGA - Return Goods Authorization
Number. If damage is discovered, call your dealer,
trucking company & FWE - Customer Service
Department at 815-459-7500.
-IMPORTANT-
This merchandise has been thoroughly inspected and carefully packed before
leaving our plant. Responsibility for its safe delivery was assumed by the
carrier at the time of shipment. Claims for loss or damage to the contents,
should therefore, be made upon the carrier as follows:
In case of damage, it is your responsibility to
SAVE ALL CARTON(S) AND PACKING MATERIALS
for the carrier’s inspection.
VISIBLE LOSS OR DAMAGE
Any external evidence of loss or damage must be noted on the freight
bill or express receipt, and signed by the carrier’s agent. Failure to
ADEQUATELY DESCRIBE EXTERNAL DAMAGE of
loss or damage may result in the carrier refusing to honor a
damage claim. The form required to file such a claim will be
supplied by the carrier.
CONCEALED LOSS OR DAMAGE
Concealed loss or damage means loss or damage that does not
become apparent until the merchandise has been unpacked.
The contents may be damaged in transit due to rough handling even
though the carton may not show external damage. When the damage
is discovered upon unpacking, SAVE PACKING MATERIALS,
TAKE PHOTOS OF DAMAGE and make a written request for inspection
by the carrier’s agent within fifteen (15) days of the delivery date.
Then file a claim with the carrier since such damage is the carrier’s
responsibility. By following these instructions carefully,
we guarantee our full support of your claims to protect you
against loss from concealed damage.
DO NOT RETURN DAMAGED MERCHANDISE
TO US. FILE YOUR CLAIM AS ABOVE.
2CLYMATE IQ: Precision Heated and Humidified Holding Cabinet
