FWE Clymate IQ PHTT User manual

Precision Heated and
Humidified Holding Cabinet
OPERATING INSTRUCTIONS
®
PHTT Models
C US
FOOD WARMING EQUIPMENT COMPANY, INC
5599 Highway 31 West |Portland TN 37148 |815 459 7500 |Fax: [phone] |www.FWE.com |www.FWEparts.com

FWE PRECISION HEATED TEMPERATURE TECHNOLOGY
BEFORE SETTING UP
DELIVERY
INSPECTION
All FWE equipment is shipped in containers in to prevent damage. Upon delivery of your new cabinet:
•Inspect the shipping container for external damage. Any evidence of damage should be noted on the
delivery receipt which should be then signed by the driver.
•Uncrate your cabinet and check for external damage. Carriers will accept claims for concealed damage
if notified within fifteen (15) days of delivery and shipping container is retained for inspection.
FWE - Food Warming Equipment Company -
cannot assume responsibility for loss or
damage suffered in transit. The carrier assumed full
responsibility of delivery in good order
when shipment was accepted. We are, however,
prepared to assist you if filing a claim is
necessary. Notices are posted on the outside
of each carton regarding freight claims and
damage to further familiarize you with this
information, as shown here.
All units are factory tested for performance
and certified free from defects when shipped.
The utmost care has been taken in manufacturing,
crating and final inspection at the factory and / or
shipping point to assure against damage in transit.
Should there be noted damage upon uncrating,
carefully check the crate for visible signs of the
cause. Save all crating material and immediately
file a claim of damage with the carrier. Under no
conditions may a damaged unit be returned to
FWE without an RGA - Return Goods Authorization
Number. If damage is discovered, call your dealer,
trucking company & FWE - Customer Service
Department at 815-459-7500.
-IMPORTANT-
This merchandise has been thoroughly inspected and carefully packed before
leaving our plant. Responsibility for its safe delivery was assumed by the
carrier at the time of shipment. Claims for loss or damage to the contents,
should therefore, be made upon the carrier as follows:
In case of damage, it is your responsibility to
SAVE ALL CARTON(S) AND PACKING MATERIALS
for the carrier’s inspection.
VISIBLE LOSS OR DAMAGE
Any external evidence of loss or damage must be noted on the freight
bill or express receipt, and signed by the carrier’s agent. Failure to
ADEQUATELY DESCRIBE EXTERNAL DAMAGE of
loss or damage may result in the carrier refusing to honor a
damage claim. The form required to file such a claim will be
supplied by the carrier.
CONCEALED LOSS OR DAMAGE
Concealed loss or damage means loss or damage that does not
become apparent until the merchandise has been unpacked.
The contents may be damaged in transit due to rough handling even
though the carton may not show external damage. When the damage
is discovered upon unpacking, SAVE PACKING MATERIALS,
TAKE PHOTOS OF DAMAGE and make a written request for inspection
by the carrier’s agent within fifteen (15) days of the delivery date.
Then file a claim with the carrier since such damage is the carrier’s
responsibility. By following these instructions carefully,
we guarantee our full support of your claims to protect you
against loss from concealed damage.
DO NOT RETURN DAMAGED MERCHANDISE
TO US. FILE YOUR CLAIM AS ABOVE.
2CLYMATE IQ: Precision Heated and Humidified Holding Cabinet

FWE PRECISION HEATED TEMPERATURE TECHNOLOGY
TABLE OF CONTENTS
Upon Equipment Delivery ................................................................................................ 5
Setting Up ........................................................................................................................ 6
Power Source ...................................................................................................................7
Installing the Cabinet ....................................................................................................... 8
Introduction ...................................................................................................................... 9
Initial Start-Up & Basic Operating Instructions................................................................ 10
Control Panel ...................................................................................................................11
Identifying Location of Components................................................................................ 12
Water Level Marks........................................................................................................... 13
Heating Element ............................................................................................................ 14
General Cleaning and Maintenance............................................................................... 16
Troubleshooting Chart.................................................................................................... 18
Service Record .............................................................................................................. 19
Limited Two Year Warranty ............................................................................................ 20
3
FWE Food Warming Equipment Company, Inc.

CONGRATULATIONS . . .
...and thank you for purchasing an FWE PHTT unit. Your unit has been designed
and manufactured under rigid controls to assure you the most efficient service.
It is a full time unit, and may be used continuously.
Please take a moment to read through this booklet of important information
pertaining to your cabinet. By following a routine of proper use and care de-
scribed on the following pages, your cabinet will last for many years.
IMPORTANT THINGS TO DO:
• Properly uncrate your unit and check for any possible damage.
• Read this operating manual and instructions.
• Return your warranty & manufacturer Registration Card. Your Manufacturer Registration Card
must be returned within 30 days after initial delivery to put warranty into effect.
• Review installation instructions and have your unit(s) properly installed.
• Make sure all operators understand the contents of this manual, operation, and food safety information.
The Information contained in this manual is important for the proper installation, use, and
maintenance of this unit. Adherence to these procedures and instructions will result in
satisfactory performance and results as well as long trouble-free service.
Please read this manual carefully and retain it for future reference.
All operators of this equipment should be familiar with the operation of this unit
and have access to this manual for easy reference.
THE INFORMATION CONTAINED IN THIS SECTION IS PROVIDED FOR THE USE OF QUALIFIED OPERATING
PERSONNEL. QUALIFIED OPERATING PERSONNEL ARE THOSE WHO HAVE
CAREFULLY READ THE INFORMATION CONTAINED IN THIS MANUAL AND ARE FAMILIAR WITH
THE FUNCTIONS OF THE UNIT AND/OR HAVE PREVIOUS EXPERIENCE WITH THE OPERATION OF THE
EQUIPMENT DESCRIBED. ADHERENCE TO THE PROCEDURES RECOMMENDED HEREIN WILL ASSURE
THE ACHIEVEMENT OF OPTIMUM PERFORMANCE AND LONG, TROUBLE-FREE SERVICE.
Please take the time to read the following safety and operating instructions.
They are the key to the successful operation of your FWE oven
WARNING: IMPROPER INSTALLATION, ADJUSTMENT, ALTERATION, SERVICE OR
MAINTENANCE CAN CAUSE PROPERTY DAMAGE, INJURY OR DEATH. READ THE
INSTALLATION, OPERATING AND MAINTENANCE INSTRUCTIONS THOROUGHLY
BEFORE INSTALLING OR SERVICING THIS EQUIPMENT.
FOR YOUR SAFETY - PLEASE NOTE :
IMPORTANT
FWE PRECISION HEATED TEMPERATURE TECHNOLOGY
4CLYMATE IQ: Precision Heated and Humidified Holding Cabinet

FWE PRECISION HEATED TEMPERATURE TECHNOLOGY
SERIAL AND MODEL NUMBER
VERIFY ELECTRICAL REQUIREMENTS
BEFORE PLUGGING UNIT INTO POWER SOURCE.
UPON EQUIPMENT DELIVERY
The serial number and model number are found on the nameplate (serial tag) affixed near the power cord of
the unit. Please record them in this booklet on page 15. When ordering parts and / or service, you will need
to provide this information. The voltage and amperage of the unit are also stamped on the serial tag.
All FWE Models are manufactured to high demanding standards outlined by several agencies known
throughout the industry. Our models are recorded with our Service Department. In the event of any further
questions concerning your unit, please refer to the Model and Serial Numbers found on the name plate
affixed to the unit. It is our pleasure to help assist you in every possible way.
UNPACKING
After uncrating your cabinet, remove all packing materials from inside the cabinet, remove all tape,
zip-ties, and padding which held all doors, shelves, racks, cord, etc., in place during shipment.
NOTE: Serial tag located by electrical cord.
SAMPLE
SAMPLE
5
FWE Food Warming Equipment Company, Inc.

The well planned and proper placement of your cabinet will result in long term
operator convenience and satisfactory performance.
Proper clearance must be kept on both the left and right of the cabinet, allowing proper ventilation to the
control panel area through the top vents. If proper clearance of these vents are NOT kept, heat can build up,
and degrade controllers performance.
Improper installation, or failure to keep proper clearance will void warranty.
• Keep the cabinet area free and clear of all combustibles such as paper, cardboard, and flammable
liquids and solvents, as these materials may ignite and become a fire / safety hazard.
NSF may require 6" clearance on the bottom and sides of the unit for cleaning.
Do not place the unit on a curb base or seal to a wall. Please check with your local health code
agencies to assure proper placement of your unit, as local codes may vary.
• Before making any utility connections to this unit, check the rating plate to be sure the unit
specifications are compatible with the electrical services supplied for the unit. Please review all
installation instructions, including page 7 that reviews electrical requirements and connection to power.
Installation must conform with all Local and National installation standards. Local installation codes
and / or requirements may vary. If you have any questions regarding the proper installation and / or
operation of your unit, please contact your local distributor. If you do not have a local distributor, please
call your local FWE representative, government agency, qualified electrical contractor or
Health Department to verify your local standards.
FWE PRECISION HEATED TEMPERATURE TECHNOLOGY
SETTING UP
CABINET LOCATION:
6CLYMATE IQ: Precision Heated and Humidified Holding Cabinet

Qualified installation personnel are individuals, a firm, a corporation, or a company
which either in person or through a representative are engaged in, and responsible
for the installation of electrical wiring from the electric meter, main control box or
service outlet to the commercial or industrial equipment and is familiar with
foodservice equipment.
Qualified installation personnel must be experienced in such work, familiar with all precautions required, and
have complied with all requirements of state or local authorities having jurisdiction.
FWE CANNOT ASSUME RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED
AS A RESULT OF IMPROPER INSTALLATION.
WARNING! This unit is equipped with a grounding type plug for your protection against shock hazard
and should be plugged directly into a properly grounded receptacle. DO NOT cut or remove the
grounding prong from this plug.
WARNING! Only factory approved service agents should attempt to service, repair or replace electrical
components, wiring or the power cord.
FWE PHTT models operate with a grounding cord plug for your protection against possible shock hazards.
Be sure to plug only into a properly grounded three prong wall receptacle. If you have any questions with re-
gard to adequate wiring or grounding in your building, a qualified electrician should be contacted before using
your cabinet. The amperage of your cabinet is stamped on the name plate attached to the unit.
THE INSTALLATION INSTRUCTIONS CONTAINED HEREIN ARE FOR THE USE OF QUALIFIED
INSTALLATION AND SERVICE PERSONNEL ONLY. INSTALLATION OR SERVICE BY OTHER THAN QUALIFIED
PERSONNEL MAY RESULT IN DAMAGE TO THE CABINET AND/OR INJURY TO THE OPERATOR.
FWE PRECISION HEATED TEMPERATURE TECHNOLOGY
POWER SOURCE
ELECTRICAL REQUIREMENTS AND CONNECTION:
7
FWE Food Warming Equipment Company, Inc.

1. After uncrating your cabinet, remove all packing materials from inside the cabinet,
remove all tape, zip-ties, and padding which held all doors, shelves, racks, cord, etc.,
in place during shipment.
2. Install the cabinet interior (pan slides).
3. No vent hood required - check local code.
4. Properly connect power cord into wall receptacle.
CAUTION! IF YOU ARE UNSURE IF YOU HAVE PROPER OR ADEQUATE WIRING, AMPERAGE,
OR GROUNDING. A QUALIFIED ELECTRICIAN SHOULD BE CONTACTED BEFORE
ATTEMPTING HOOK-UP OR OPERATION.
INSTALLATION
SAFETY
IN CASE OF POWER FAILURE
FWE PRECISION HEATED TEMPERATURE TECHNOLOGY
INSTALLING THE CABINET
!
W A R N I N G S :
• Turn power switch to “OFF”.
• Do not attempt to operate the unit until the power is properly restored and is constant.
• Avoid using in stormy weather, as with any electrical appliance.
• Allow a five (5) minute rest after electricity is restored prior to attempting a restart.
If unit needs to be moved for any reason:
1. Allow proper “COOL DOWN” (15 minutes to 30 minutes).
2. Disconnect power plug.
3. Reconnect power cord only into a proper outlet (see installation instructions).
• Installation should be reviewed by properly qualified personnel prior to turning on appliance for first time.
Qualified installation personnel must be experienced is such work, familiar with all precautions required,
and have complied with all requirements of state or local authorities having jurisdiction.
• When unit is in operation, or when just turned OFF, the unit will be hot.
Use care not to burn yourself and never touch or attempt to adjust tray/pan slides, remove or adjust
uprights or air tunnel until tunnel has cooled!
• Only a qualified electrician should attempt service/repair of unit.
• Always make sure power is “OFF” and the unit is unplugged prior to removal of control panel.
Installation must conform with all Local and National installation standards. Local installation codes
and / or requirements may vary. If you have any questions regarding the proper installation and / or
operation of your cabinet, please contact your local distributor. If you do not have a local distributor, please
call your local FWE representative, government agency, qualified electrical contractor or Health Department to
verify your local standards.
NOTE: If water autofill option is included with your cabinet then the equipment shall be installed with
adequate backflow protection to comply with applicable federal, state, and local codes.
MOVING THE CABINET
8CLYMATE IQ: Precision Heated and Humidified Holding Cabinet

THE INFORMATION CONTAINED IN THIS SECTION IS PROVIDED FOR THE USE OF QUALIFIED
OPERATING PERSONNEL. QUALIFIED OPERATING PERSONNEL ARE THOSE WHO HAVE
CAREFULLY READ THE INFORMATION CONTAINED IN THIS MANUAL AND ARE FAMILIAR WITH THE
FUNCTIONS OF THE CABINET AND / OR HAVE PREVIOUS EXPERIENCE WITH THE OPERATION OF
THE EQUIPMENT DESCRIBED. ADHERENCE TO THE PROCEDURES RECOMMENDED HEREIN WILL
ASSURE THE ACHIEVEMENT OF OPTIMUM PERFORMANCE AND LONG, TROUBLE-FREE SERVICE.
Please take the time to read the following safety and operating instructions.
They are the key to the successful and safe operation of your FWE holding cabinet.
FOR YOUR SAFETY - PLEASE NOTE :
FWE PRECISION HEATED TEMPERATURE TECHNOLOGY
INTRODUCTION
1. Pre-heat the cabinet to a recommended minimum temperature setting of 165ºF
and the desired humidity setting before placing cooked, hot food into the cabinet.
(For cabinets using lexan doors with a center finger hole, the recommended minimum
temperature setting is 180ºF)
2. This is not a re-thermalization cabinet.
3. Food must be at the appropriate temperature before being places into the cabinet.
4. Use a food probe to check internal food temperature.
The cabinet temperature is not necessarily the internal food temperature.
WARNING: Only factory approved service agents should attempt to service, repair or
replace electrical components, wiring or power cord.
WARNING: Unplug the cabinet before cleaning or servicing.
Do not wash the cabinet with a water jet or high pressure water.
CAUTION: Do not spray or pour water into the top of the cabinet!
To clean the cabinet, wipe with a damp cloth and dry with a towel.
Use only cleaning agents approved for stainless steel or aluminum.
CAUTION: Water dripping onto the floor from open doors can be a slip hazard.
SAFETY INFORMATION:
9
FWE Food Warming Equipment Company, Inc.

FWE PRECISION HEATED TEMPERATURE TECHNOLOGY
BASIC OPERATING INSTRUCTIONS:
Initial start-up for first-time operation.
A new cabinet needs to burn-off factory oils and polish before its first use.
Do not load food into holding cabinet until this has been done.
TURN ON MAIN POWER SWITCH
• Be sure unit is connected to power source meeting proper electrical requirements.
• The cabinet will initially display set point values for temperature and humidity.
• The temperature and humidity displays will show “PRE-HT” (preheat)
until the temperature set point is reached.
NOTE: Factory default setting for temperature and humidity is 185ºF (85ºC), 30% RH
BUTTON FUNCTIONALITY
• Press and release “display values” button to view current cabinet
temperature and humidity.
NOTE: For full Button Functionality please refer to the “PHTT quick start”
CLEANING CABINET
• To clean cabinet, turn power off, unplug from wall outlet, allow cabinet to cool,
wipe with a damp cloth and dry with a towel. Some surfaces, water, and escaping
vapor can be hot enough to burn. Use caution when opening doors and
working in and around this cabinet.
• Do not spray or pour water into the controller enclosure.
To clean cabinet, wipe with a damp cloth and dry with a towel.
INITIAL START-UP & BASIC OPERATING INSTRUCTIONS
10 CLYMATE IQ: Precision Heated and Humidified Holding Cabinet

FWE PRECISION HEATED TEMPERATURE TECHNOLOGY
INITIAL START-UP & OPERATING INSTRUCTIONS
FWE Customer Service and Support:
815 459 7500
FAX: [phone]
IMPORTANT: Your Manufacturer Registration Card must be returned within 30 days after initial delivery to activate the warranty.
CONTROL PANEL OFFERS A BALANCE OF HEAT AND HUMIDITY.
WARNING: Do not allow combustible materials to be stored or accumulate on,
under or next to the cabinet. Do not block any ventilation louvers or slots.
Main Power Switch
To toggle between ºF and ºC
PRESS and HOLD the left
knob for TEN (10) seconds.
Shows Air Temperature.
Temperature is displayed as
90ºF - 200ºF (32ºC - 93ºC)
To change set points,
PRESS and HOLD
“SET VALUES” button while
turning the temperature or
Humidity Knob
Shows Relative Humidity (RH)
0% RH to 90% RH.
Pressing this button will
show actual temperature
and humidity values.
If Temperature in cabinet is too low,
then an alternating “lo” and “actual temp” message
is displayed, a Low Temp LED will light and
an audible alarm will sound.
Press top or bottom button to
silence alarm, then fix the problem causing low temp
to alarm and proceed back to normal operations.
11
FWE Food Warming Equipment Company, Inc.

PHTT-12
Drip Trough is
Full Width of Cabinet
Easy
Access
Service
Panel
Field
Reversible
Doors
Color Coded Digital Display:
Temperature Digital Display in Red
Humidity Digital Display in Blue
Removable and
Adjustable
Stainless Steel
Tray Slides
Hand
Grips
Magnetic
Door
Latch
Doorway
Gasket:
Screw-On Type
Replaces
Easily
Removable
Protective
Screen
Lift-Off
Self-Closing
Hinges
Removable
Drip Pan
Removable
Water
Reservoir
(Behind Drip Pan)
12 CLYMATE IQ: Precision Heated and Humidified Holding Cabinet
FWE PRECISION HEATED TEMPERATURE TECHNOLOGY
IDENTIFYING LOCATION OF COMPONENTS

13
FWE PRECISION HEATED TEMPERATURE TECHNOLOGY
WATER RESERVOIR
Removable
Protective Screen
keeps food spills out
of water pan.
Why Heat-Up
All That
Water
If You Don’t
Need It?
Protective Screen Folded Flap
has Water Level Marks.
"SUPER-CHARGE"
Add water to lower water level
for immediate start-up.
Add water to upper level water mark
for high humidity levels or long-term holding.
DO NOT FILL ABOVE THE
UPPER WATER LINE.
WATER LEVEL
MARKS
Do not
fill above
this line
"SUPER-
CHARGE
level"
Add WATER to
reservoir here.
IMPORTANT:
Keep this area DRY.
FWE Food Warming Equipment Company, Inc.

14 CLYMATE IQ: Precision Heated and Humidified Holding Cabinet
FWE PRECISION HEATED TEMPERATURE TECHNOLOGY
IDENTIFYING COMPONENTS
Heating Element lifts out of the
way for easy clean-up or service.
Water
Level Sensor
Tray slides are adjustable and removable.
Tray slide assembly uprights are removable.
Trays and pans are bottom base supported -
a big advantage for holding heavy bulk foods.
Universal Tray slides are adjustable
on 1.5″ spacings.
Complete tray slide assembly removes easily
without tools for thorough interior cleaning.
Unique tray slide design allows heat to reach
all areas, holding a consistent temperature
throughout the cabinet.
Tray slides lock into uprights with J motion.

15
FWE PRECISION HEATED TEMPERATURE TECHNOLOGY
IDENTIFYING COMPONENTS
Water Reservoir is removable for fast and thorough cleaning.
Water Reservoir slides on an easy-access track and sets behind the
Drip Pan (not shown). Drip Pan slides on same track.
FWE offers a
Water Reservoir Drain Valve
as an optional accessory.
TRACK REMOVABLE
WATER RESERVOIR
FWE Food Warming Equipment Company, Inc.

HAZARD OF INJURY OR BURN!
ALLOW CABINET TO COOL BEFORE CLEANING. Use care not to burn yourself and never touch or at-
tempt to adjust tray/pan slides, remove or adjust uprights or air tunnel until tunnel has cooled!
WARNING: Always disconnect the appliance from the power supply before servicing or cleaning.
HELPFUL HINTS:
• Remove and Clean water pan daily.
• Wipe off spills as soon as possible.
• Clean regularly to avoid heavy dirt build-up.
Keep your cabinet clean by simply wiping the interior and exterior, as needed, with a damp cloth or sponge
and a mild soapy solution. NEVER USE ABRASIVES, ACIDS, OR STRONG CLEANERS.
Do not flood or allow electrical parts to become wet. A stainless steel cleaner/polish is recommended
for the exterior to maintain a "like-new" appearance.
DO NOT USE WAX OR STRONG CLEANERS ON DOOR GASKETS OR VINYL TRIM.
1. Use the mildest cleaning procedure that will do the job.
2. Always rub in the direction of polish lines to avoid scratching the surface.
3. Use only a soft cloth, sponge, fibrous brushes, plastic or stainless steel pads for cleaning and scouring.
4. Rinse thoroughly with fresh water after every cleaning operation.
5. Always wipe dry to avoid water marks.
SOIL CLEANER METHOD
CABINET Routine Soap, ammonia or 1. Sponge on with cloth
CLEANING Cleaning detergent and water 2. Rinse
Inside and Stubborn Mild abrasive made for 1. Apply with damp sponge or cloth
Outside Spots, Stains Stainless Steel 2. Rub lightly and rinse
Burnt on Foods Chemical oven cleaner Follow oven cleaner
Stainless or Grease made for Stainless Steel manufacturer’s directions
Steel
Cleaning Hard Water Vinegar 1. Swab or wipe with cloth
Spots & Scale 2. Rinse and dry
Heat tint or Heavy Non-Toxic Commercial Follow manufacturer’s
discoloration Oven Cleaner directions
Door Seal Routine Use warm water and dry immediately.
Cleaning Allow door seal to completely dry before using.
Mild detergents include soaps and non-abrasive cleaners.
FWE PRECISION HEATED TEMPERATURE TECHNOLOGY
GENERAL CLEANING AND MAINTENANCE
16 CLYMATE IQ: Precision Heated and Humidified Holding Cabinet

FWE PRECISION HEATED TEMPERATURE TECHNOLOGY
GENERAL CLEANING AND MAINTENANCE
CLEANING THE HOLDING CABINET
Stainless steel cabinets may be kept clean and in good condition with a light oil.
• Unplug the unit from the power source.
• Remove the racks and rack supports.
• Saturate a cloth, and wipe the cabinet when it is cold.
• Dry the cabinet with a clean cloth.
PREVENTATIVE MAINTENANCE
• Allow proper clearance and ventilation to cool the motor and control panel area
• A program for routinely cleaning heated holding cabinet.
• Clean vent louvers and holes.
• Do not flood or allow electrical parts to become wet.
• Remove interior tray slide assemblies for full cleaning.
• A stainless steel cleaner / polish is recommended for the exterior to maintain a
“like-new” appearance.
MAINTENANCE
If maintenance or repairs are required, contact your local service company,
a factory representative or the FWE company.
CAUTION:
WHEN CLEANING THE DOOR, WIPE DOWN INTERIOR LINER TO REMOVE GREASE OR FOODS,
BUT DO NOT SUBMERGE OR SATURATE THE INSULATION IN THE DOOR PAN.
THIS WILL CAUSE DAMAGE TO THE DOOR INSULATION.
17
FWE Food Warming Equipment Company, Inc.

TROUBLE-SHOOTING CHART
Check this list first before you call for service...
To avoid unnecessary cost and inconvenience, make a few simple checks before calling for service.
As these most common problems are NOT covered under warranty, be sure you have followed the
instructions in this manual and these basic “1, 2, 3” troubleshooting tips:
1. Is electrical cord plugged in?
2. Is the “On-Off” switch in the “On” position?
3. Is the fuse or circuit breaker okay at your facilities?
PROBLEM / SYMPTOM POSSIBLE CAUSE(S) SUGGESTED REMEDY
_____________________________________________________________________________________________________________________
NO POWER TO UNIT Unit is not plugged in Plug in electrical cord
Switch is “OFF” Turn switch “On”
Wait 10 seconds
Circuit breaker tripped* Reset circuit breaker
Fuse blown* Replace fuse
*
If problem reoccurs, check proper breaker or fuse rating.
_____________________________________________________________________________________________________________________
POWER TO UNIT BUT Controller Transformer Call for Service
DISPLAY WILL NOT TURN ON Control Board
_____________________________________________________________________________________________________________________
POWER TO UNIT Pan not installed Fill pan with water to high mark
BUT NO HUMIDITY properly or missing Make sure pan is installed and
pushed back untill stopped.
_____________________________________________________________________________________________________________________
POWER TO UNIT, BUT Temperature is set too low Set desired holding temperature
IT DOES NOT
HEAT UP The unit has not reached Wait for unit to reach
set point temperature set point temperature
_____________________________________________________________________________________________________________________
UNIT DOES NOT MAINTAIN Door is not closed properly Close the door securely
HOLDING TEMPERATURE or door has been
opened too frequently
Cold food has been put in Make sure only fully cooked hot food is
holding cabinet placed in cabinet to hold.
_____________________________________________________________________________________________________________________
GENERAL HOLDING PROBLEM Check Temperature and Change set point values to the
Humidity settings. appropriate setting for product being
held.
Unable to change Set Point values Refer to “Quick Start Guide”
_____________________________________________________________________________________________________________________
DISPLAY MESSAGES “SEN ERR” Probe is not connected or is not
functioning
“PRE HT” PREHEAT Cycle; Unit will beep when
it has reached temperature.
18 CLYMATE IQ: Precision Heated and Humidified Holding Cabinet

FWE PRECISION HEATED TEMPERATURE TECHNOLOGY
SERVICE RECORD
Notes:
Date of Purchase
Model Number Serial Number
19
FWE Food Warming Equipment Company, Inc.

FWE PRECISION HEATED TEMPERATURE TECHNOLOGY
LIMITED TWO YEAR WARRANTY
Food Warming Equipment Company, Inc. • P. O. Box 1001 • Crystal Lake, IL 60039-1001
5599 Highway 31 West • Portland, TN 37148
© 2013 Food Warming Equipment Co., Inc. We reserve the right to change prices, specifications, part numbers, descriptions, and photographs. Errors subject to correction without notice. Printed in USA
FWE / Food Warming Equipment Company, Inc. (Seller) warrants to the original purchaser, subject to the exceptions and conditions below,
that FWE manufactured equipment shall be free from defects in material or factory workmanship, under ordinary use for the purpose for
which it is designed. The effective warranty period is as follows:
PARTS: Seller will furnish without charge to the original purchaser, FOB Sellers’ factory, replacement parts for repairs to all new standard
catalog products and factory custom / modified units, which in Seller’s sole judgement, prove defective in materials or workmanship under
normal and proper use with the reserved right to request the return of any part claimed to be defective, prior to issuing replacement part or
authorizing warranty service, for a period of two (2) years from date of original shipment from Seller’s plant, except for equipment used in a
Correctional Environment / Facilities, which is warranted for a period of one (1) year from date of original shipment from Seller’s plant.
LABOR: Seller’s labor warranty shall be performed by a Seller-approved Service Agency who must contact Seller to obtain a Warranty
Service Authorization (WSA) number prior to performing any repairs. If service is required during overtime periods, the difference between
overtime and standard labor rates shall be paid by the purchaser. Seller does not assume any responsibility for any charges not expressly
authorized, incidental to the repair or replacement of equipment covered by this warranty, nor charges exceeding, in Sellers sole judgement,
normal and customary amounts. Only approved travel charges will be allowed. Seller’s labor warranty shall be from the date of original
shipment date from Seller’s plant for a period of one (1) year, except for equipment used in a Correctional Environment / Facilities which
is warranted for a period of six (6) months.
This warranty is for normal usage and does not apply to any product or parts thereof that have been misused, altered, or where Seller’s
operating instructions or specific voltage is not observed; nor shall this warranty apply to defective products or parts resulting from accident
following date of original shipment, nor extend to or cover removal, installation, reinstallation or calibration, or service calls or cost of repairs
undertaken by a customer. This warranty is also subject to the following:
1.] Customer returning the warranty registration card, accompanying Sellers original shipment, to Seller within thirty (30) days of receipt;
2.] Giving immediate notice of any allegedly defective part or product to Seller; and
3.] Customer, at Sellers request, returning said defective parts or product to Seller.
This is the sole warranty applicable to the merchandise. It is expressly understood that Seller’s liability hereunder is limited to the repair or
replacement, at Seller’s option, of products or parts, defective materials or workmanship as provided above. Seller’s judgement as to the
cause and nature of any defect will be final. Seller shall in no case be responsible for special or consequential damages or any other obligation
or liability with respect to products sold by Seller.
This warranty, as stated above, applies to equipment installed in the Continental United States. FWE equipment installed outside the
Continental United States shall carry parts coverage only. All labor costs are approved on a discretionary basis, based on like repairs in the
Continental U.S. This warranty shall stand in whole or in part as allowed by law. Any exclusion of a part of this warranty, as may be allowed
by law, shall not void balance of warranty.
This is a limited warranty pursuant to the Consumer Product Warranties Act, 15 U.S. Code. section 2303.
ops manual_PHTT
FWE Parts Department:
www.FWEparts.com
Phone: [phone]
FAX: [phone]