GAI-Tronics Auteldac 4 VoIP User manual

Installation and User Guide
Auteldac 4 VoIP
ATEX / IECEx Approved
Hazardous Area Telephone
IMPORTANT
THIS PRODUCT MUST BE CONFIGURED PRIOR
TO INSTALLATION
PLEASE READ THIS GUIDE FIRST
GAI-TRONICS
A Division of Hubbell Ltd

Auteldac 4 VoIP
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CONTENTS
1 SAFETY INFORMATION ......................................................2
2 PRODUCT DESCRIPTION...................................................3
3 FEATURES ...........................................................................4
4 INSTALLATION.....................................................................5
4.1 Sequence of Events ..............................................................5
4.2 Pre-installation.......................................................................5
4.3 Dimensions............................................................................7
4.4 Preparation............................................................................8
4.5 Mounting Methods...............................................................10
4.6 Connections and Cabling ....................................................13
4.7 Option Settings, Configuration and Programming ..............19
4.8 Assembly of Telephone on to Installed Base ......................19
5 OPERATION .......................................................................21
5.1 Making and Receiving Calls................................................21
5.2 Last Number Redial.............................................................22
5.3 Recall Function....................................................................22
5.4 Secrecy or Mute Function ...................................................22
5.5 Headset Operation ..............................................................23
6 MAINTENANCE ..................................................................24
6.1 Procedures ..........................................................................24
6.2 Fault Finding & Field Repairs..............................................24
6.3 Possible Operating Faults ...................................................25
7 TECHNICAL SPECIFICATIONS.........................................26
7.1 Suitability for Use ................................................................26
7.2 Product Features.................................................................26
7.3 Headset ...............................................................................27
7.4 Physical Characteristics ......................................................28
7.5 Environmental Considerations ............................................28
7.6 Dust Certification .................................................................28
7.7 Related Standards and Regulations ...................................29
7.8 Recycling Information..........................................................32
8 CE DECLARATION.............................................................33
9 Licensing Notices ................................................................34

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1 SAFETY INFORMATION
▲
IMPORTANT:
ALL POSSIBLE MEASURES MUST BE TAKEN TO ENSURE
WATER, FLUID OR DUST DOES NOT CONTAMINATE THE
INTERNAL COMPONENTS OF THIS TELEPHONE WHILST
UNPACKING, PREPARING OR INSTALLING IT, OR BY
NEGLIGENCE.
FAILURE TO OBSERVE THIS PRECAUTION WILL INVALIDATE
CERTIFICATION AND YOUR WARRANTY
▲
Please read these instructions thoroughly before starting
installation. These products must be installed by competent
personnel familiar with electrical and network installations, as
well as the hazardous area regulations.
▲
The case must not be opened in the hazardous area unless all
connections are isolated outside the hazardous area.
▲
This product must be config
ured prior to installation. See
section 4.2.1 for details
▲
Some versions of this product are supplied with long handset
or headset cables, which could present a trip hazard. Therefore
care must be taken when using the handset/headset at extended
distances, so that personnel or equipment in the vicinity are not
impeded, trapped or entangled by the cord. Also, care must be
taken to stow these long cord handset/headsets so they do not pose
an entanglement or tripping hazard.
▲
Noise
level hazard.
The telephone ringer can develop a sound
level in excess of 90dBA @ 1 metre. Therefore, it is the installer’s
responsibility to take the necessary measure to comply with the
European directive 2003/10/EC regarding the exposure of workers
to the risks arising from physical agents (noise).

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2 PRODUCT DESCRIPTION
Auteldac 4 VoIP Hazardous Area Telephone at a glance
Rear case
Front case
Ringer
Handset
Keypad
Main PCB
User
terminals
Gland
entries

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3 FEATURES
This manual describes the voice over internet protocol (VoIP) versions
of the Auteldac 4. Auteldac 4 VoIP is an Ex certified telephone built to
withstand arduous industrial atmospheres and environmental extremes.
Features include:
•ATEX / IEC Ex certified for safe operation in hazardous areas
•Carbon loaded glass filled polyester body - rugged and corrosion
free.
•Weather resistant up to IP66
•Rugged handset with curly cord or armoured stainless steel cord.
•Hearing aid compatible inductive coupling as standard
•Headset option available.
•Integral 90dBA ringer with volume adjustment.
•Programmable, volt-free contact output
•Available in 18 button and zero button (hotdial) versions
•One touch dial memories (18 button version only)
•SIP compatible (RFC3261)
•Automatic outgoing call diversion (memory list)
•Real-time alarm reporting via email or Syslog
•Power over Ethernet 802.3af compatible (spare pair only)
•Configurable via web page or download

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4 INSTALLATION
Please read all these instructions thoroughly before starting installation.
THESE UNITS MUST BE CONFIGURED
BEFORE THEY ARE INSTALLED.
All GAI-Tronics VoIP telephones have identical settings as factory
defaults, so each one must be individually configured to give it a
unique identity on the network. This may be difficult to do after the
units are installed.
4.1 Sequence of Events
In order to ensure the installation is as trouble free as possible, please follow
the recommended sequence of events described in detail in the sections
below. In summary this sequence is:
•Pre installation – preparations to make before installation, including
initial configuration.
•Mounting – physically fixing the unit in pace
•Connection – attach cables
•Testing – ensure it functions as expected
•Put into service – finalise the installation
4.2 Pre-installation
Please ensure that each unit is configured prior to installation, and that the
requirements listed below are taken into consideration before installation
begins:
4.2.1 Initial Configuration
As factory default, each Auteldac 4 VoIP has the following settings:
•Static IP address 192.168.1.2
•Log in user name: user
•Log in password: password
As an absolute minimum, you will need to either assign a unique
static IP address to each unit or set it to DHCP.
If using DHCP please note that each unit already has a unique host
name (factory set to the unit's serial number).
To make these changes, log in to the phone's web pages using
the details above.
You will need to power the unit (using DC power or PoE) and to
connect it to a network. See section 4.6.2.
You will also need the Configuration guide, available from:
www.gai-tronics.co.uk/voipsupport.htm

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Note there is also a link to this support page on the phone's home
page. The configuration guide explains all the configuration settings
in detail.
IMPORTANT WARNING
Please ensure when changing the IP address, user name or
password, that the new details are recorded and securely kept.
If these details are lost it will not be possible to access the
unit's configuration web pages. If this occurs the unit will need
to be returned to factory for reset.
4.2.2 Requirements before installation
Before installing the unit, please ensure that the following are available:
•Pre configuration. It is essential that each phone is pre-
configured before installation, see section 4.2.1 above.
•Power. Ensure that there is a suitable means of providing
power to the phone, either a DC supply or PoE. See section
4.6.
•Ethernet. The phone must be connected to a 10/100BaseT
Ethernet network via CAT5 STP cable, no further than 95m
from the network switch. See section for connections
•Earth. The unit must be connected to equipotential bonding
system for the whole area in which the intrinsically safe
equipment is being used. See section 4.6.3 for details.
•Glands. Glands are not supplied. All glands and cables should
comply with IP54 or better to meet ‘Increased Safety’ (‘e’ type)
requirements. Only ‘e’ type glands and suitable cables should
be used and must be fitted correctly. Note that the
environmental rating of the telephone will not exceed that of the
glands, i.e. in order to maintain an IP66 rating, glands must also
meet IP66.
4.2.3 Cable entries
Auteldac 4 VoIP has 2 cable entry gland positions, but potentially 4
different connections could be made to it:
•Ethernet (always)
•Earth (always)
•Power (if not PoE)
•External relay signal (if required)
Before installing, give consideration to the options available and
review the alternative connection schemes in section 4.6.5 to ensure
that the required connections can be made using the available

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glands. For example Power over Ethernet (PoE) is the
recommended method of providing power, to avoid the need for a
separate power cable.
If a high voltage is connected to the relay contacts (for example to
activate a mains-powered beacon) then that cable must be
segregated from all other cables and routed though its own gland.
Upon installation care should be taken to ensure that incoming
cables are cleanly routed with a view to maintaining segregation
from the telephone's internal wiring (i.e. handset, hookswitch, ringer
and headset if fitted).
4.3 Dimensions
Four 7mm-clearance holes in the Rear Casing (outside the environmental
seal) allow it to be screwed or bolted to a wall, or to a pole-side mounting kit
(part no 100-02-0208-001).
The holes are arranged in a rectangle, as follows -
•Horizontal separation between centres: 145.0mm (5.7in)

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•Vertical separation between centres: 270.0mm (10.6in). The lower pair
are about 10mm (0.4in) up from the bottom edge of the unit.
Handset cord lengths:
Standard curled cord: 320mm extending to 1m (13 to 39in).
Standard stainless steel cord: 755mm (29.7in).
Other cord lengths are available as special options: contact GAI-Tronics for
details.
4.4 Preparation
ALL POSSIBLE MEASURES MUST BE TAKEN TO ENSURE
WATER, FLUID OR DUST DOES NOT CONTAMINATE THE
INTERNAL COMPONENTS OF THE TELEPHONE WHILST
UNPACKING, PREPARING AND INSTALLING IT IN INCLEMENT
WEATHER CONDITIONS OR BY NEGLIGENCE.
FAILURE TO TAKE THIS PRECAUTION WILL INVALIDATE YOUR
WARRANTY AND CERTIFICATION
The telephone body must NOT be opened, nor glands removed or
cables disconnected unless all supplies to the telephone, including
network cables, power cables and external devices have been isolated
outside the hazardous area. Terminals for incoming cables are ‘e’ type
and must be carefully connected so as to make an ‘e’ type termination.
The Code of Practice for ‘e’ type enclosures is specified in EN60079-14
2003. The installer and all service personnel should be familiar with the
relevant sections of these documents.
If only one gland entry is used, the sealing plug fitted to the second
gland position should be left in place.
1. Place the telephone on its base on a firm horizontal surface.
2. Using a 5mm Allen key, release the Front Casing from the Rear
Casing. The screws are captive in the Front Casing.
3. Noting the positions, disconnect the keypad cable at the keypad.
See
4. Disconnect the ringer cable from header HD1 in the rear section, see
5. Take care when removing the Front Casing from the Rear Casing
and storing the Front Casing not to damage the internal electronics,
specifically the headset switch terminals or connector PCB if fitted.
To do so will violate the certification of the telephone product.
6. Remove the RED blanking plug from the cable entry hole leaving the
EEx e certified (usually BLACK) blanking plug in situ.

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NOTE: The EEx e plug must be used to seal the unused gland
hole; failure to do so will invalidate the certification of the
telephone product.
7. Select the appropriate size Ex gland for the cable used.
8. Take care when inserting the selected gland into the threaded cable
entry hole. Follow the gland manufacturers instructions particularly
with respect to sealing, installation and earthing.
9. After the glands have been fitted select the required mounting
method and follow the appropriate instructions below.

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4.5 Mounting Methods
4.5.1 Wall Mounting
To ensure weatherproof integrity when wall mounted, external cables
should enter the enclosure from the bottom via the two 20mm gland
entries provided.
IMPORTANT WARNING:
DO NOT DRILL ANY EXTRA HOLES AS THIS WILL INVALIDATE
YOUR WARRANTY AND THE CERTIFICATION.
1. Remove rubber feet from the Rear Casing if fitted. Ensuring that the
cable entries are at the bottom offer the Rear Casing up to the
vertical surface and mark through the fixing holes.
Do not use the Rear Casing as a template to drill the holes.
Work only from the marked positions.
2. Drill the holes in the vertical surface to suit the best method of fixing.
3. Ensure the Rear Casing is securely attached to the vertical surface
using the four 7mm diameter screw holes provided. No sealing
washers are necessary.
IMPORTANT: Do not use countersunk headed fixing screws. Only
use round head, socket cap head or pan head screws. Take care not
to over tighten the screws as doing so may damage the case and
will invalidate your warranty and the certification.
4. Pass the cable through the gland and tighten, following the gland
manufacturer’s instructions.
5. Continue the installation procedure with the connection of individual
wires from the cable as described under sections 4.6 onwards.

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4.5.2 Pole-side Mounting
Kit No 100-02-0208-001
This accessory kit is for mounting GAI-Tronics telephones on to the side
of round poles of 100mm to 200mm diameter, or on to square or
rectangular section uprights of 100mm to 150mm across the mounting
surface. For flat mounting on surfaces greater than 150mm across use
the desk or wall mounted methods as appropriate.
Pole side mounting
NOTE:
Banding straps (large scale worm-drive clamps) are not included in this
kit and must be obtained separately. For details of where mounting kits
can be obtained, refer to GAI-Tronics .
1. Remove rubber feet from the Rear Casing if fitted. Attach the pole
mounting clamp assemblies to the Rear Casing using the M6 x 25
screws provided. Tighten to a torque of 4.5Nm max.
IMPORTANT: avoid the use of power tools. Spinning the nuts too
quickly can cause a rapid increase in heat which can cause the nuts
to seize as a result of galling or cold-welding.
2. Ensuring that the glands are at the bottom, pass a proprietary
banding strap round each of the pole mounting clamps and the
support pole. Tighten securely.
3. Continue the installation procedure with the connection of individual
wires from the cable as described under sections 4.6 onwards.
4. Secure the telephone Front Casing to the Rear Casing.
5. Re-tighten the straps firmly and trim off any excess band material.
For security the driving head of the band may also be sawn off.

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4.5.3 Desk Mounting / Rake
IMPORTANT WARNING:- Risk of impact or falling
This telephone, when used in a desk mounting mode, should be located
on a horizontal, flat non-slip surface. Due to the heavy and robust
construction of the unit, users must take care when using the handset
or headset, not to pull the cord to such an extent as to cause the
telephone to be pulled off the flat surface, and possibly cause damage
or injury to persons or equipment. Therefore it is recommended that the
unit be fixed in position using fixing positions and method detailed in
section 4.5 if there is any risk of the unit being dislodged as described
above.
To provide a 'rake' for convenient operation, the Front Casing may be
turned through 180°before it is fitted to the Rear Casing. Thus the
cable entries are at the rear of the telephone.
1. Ensure that the supplied rubber feet are fitted to the underside of the
Rear Casing if the telephone if not fixed into position.
2. Rotate the Front Casing through180°and fold the keypad ribbon
cable to ensure that it lays flat against the potted block when re-
assembled. Refer to Ribbon cable positions (page 20)
3. Continue the installation procedure with the connection of individual
wires from the cable as described in sections 4.6 onwards.
Providing the rake

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4.6 Connections and Cabling
IMPORTANT WARNING:-
ISOLATE POWER AND NETWORK OUTSIDE THE HAZARDOUS
AREA BEFORE OPENING THE CASE.
ALL TERMINALS MUST BE CONNECTED IN ACCORDANCE WITH
THIS INSTALLATION GUIDE. ANY DEVIATION FROM THIS MAY
RESULT IN AN UNSAFE INSTALLATION AND VIOLATE THE
CONDITIONS OF THE CERTIFICATION.
Make the following connections to the unit:
•Ethernet (including shield connection to STP cable)
•Power (either PoE or separate dc supply)
•Earth (to the system equipotentially bonded earth point)
•External relay (if required)
Details of each connection are given below. There are a number of
possible cabling schemes illustrated at the end of the section
4.6.1 Ethernet connections
The Ethernet port is provided on 8 spring terminals on connectors
CON2, CON3 and CON4 as follows:
Connect the standard colour-coded cables to the terminals as
shown.
Note that the Ethernet cable must be CAT-5 or equivalent STP
(shielded twisted pair) and that the shield must be terminated to the
earth point as shown.

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4.6.2 Power connections
Power can be provided either:
•Via Power-over-Ethernet (PoE), IEEE 802.3af compliant.
NOTE: PoE can only be provided on spare pair (Alternative
B), not data pair. Ensure that your PoE switch or injector
can provided PoE by this method.
Or
•Isolated DC supply on CON 6:
24 – 48Vdc nominal (the limits are 22-53Vdc)
250mA
4.6.3 Earth connection
The Auteldac 4 VoIP has an earth point which needs to be
connected to the equipotential bonding system for the whole area in
which the intrinsically safe equipment is being used, using one of the
following:
1. At least two separate conductors each with a minimum copper
cross sectional area of 1.5mm
2
(15AWG).
Or
2. At least one conductor with a minimum copper cross sectional
area of 4mm
2
(11AWG).
The earth point is connected to 2 earth studs on the case – one
available externally and one internally.

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4.6.4 External relay connections
Auteldac 4 VoIP is equipped with a single, normally open relay
contact on CON15:
This contact is programmable via the unit's web pages to give a
variety of different functions, such as activation on ringing, or off-
hook, etc. Refer to the configuration guide for full details (available
from www.gai-tronics.co.uk/voipsupport.htm
CONTACT RATING:
Maximum voltage = 253Vrms (nominal 230V)
Maximum current = 5A
Note: no fusing or transient protection is provided; this must be
installed externally.
The relay fitted to the Auteldac 4 VoIP has a continuous current
rating of 5A. It has been brought to our attention that some beacons,
whilst having a current rating well below this figure, actually generate

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current spikes far in excess of this during making and breaking of the
relay contacts. These current spikes can cause the relay contacts to
fail.
GAI-Tronics have been working closely with a leading beacon
manufacturer to resolve this issue and our recommendations are:
•Restrict the use of beacons to non AC variants only or those
with a maximum flash intensity of 5 joules.
•Where beacons with greater than 5 joule flash intensity are
required, the beacons should be purchased directly from GAI-
Tronics, who will ensure compatibility with the Auteldac 4 and
that ATEX approvals are not compromised.
Typical connection scheme for a beacon and sounder
4.6.5 Alternative cabling schemes
Upon installation care should be taken to ensure that incoming
cables are cleanly routed with a view to maintaining segregation
from the telephone's internal wiring (i.e. handset, hookswitch, ringer
and headset if fitted).

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Standard connection – PoE and external earth bond
Standard connection – PoE and external earth bond,
showing cable routing to isolated output terminals

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Separate DC power and Ethernet connections
PoE with internal earth bond

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4.7 Option Settings, Configuration and Programming
Auteldac 4 VoIP has no internal switches or jumpers. No option
settings are made on the telephone itself. All option settings,
configuration and programming is done remotely via the unit's web
pages or by using a configuration file. Please refer to the separate
configuration guide for full details, available from:
www.gai-tronics.co.uk/voipsupport.htm
Please note: the configuration guide covers all models of GAI-Tronics
VoIP telephone. Specifically the Auteldac 4 VoIP does not include the
following features:
•External inputs
•LEDs
•Serial port
•Only a single relay (OUTPUT1) is fitted.
4.8 Assembly of Telephone on to Installed Base
1. Ensure that the keypad connection between the base and the keypad
PCB is made observing the correct orientation of the connector. A
keyway on the connector facilitates ensuring that the ribbon cable
connector is correctly orientated. Do not forcibly fit the connectors
IMPORTANT – FAILURE TO ENSURE THE CORRECT
ORIENTATION OF THE CONNECTOR WILL VIOLATE THE
CONDITIONS OF THE CERTIFICATION