Galanz XQG60-A708E User manual

售后服务手册
After-sales Service manual
XQG60-A708EXQG60-A710DE
XQG60-A712DEXQG70-A712DE
XQG60-Q710DEXQG60-Q712DE
XQG70-Q712DEXQG70-Q714DE
XQG70-F712DE
中山格兰仕日用电器有限公司
Zhongshan Galanz Consumer Electric Appliances Co., Ltd.
自动滚筒洗衣机
Automatic Drum Washing Machine

XYJGT6070AQFDE-001
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目录
1.适用机型 Models Covered ............................................................. 2
2.通用规范 General Specifications ........................................................ 3
2.1 电源规格 Power Specification......................................................... 3
2.2 平台规格 Platform Specification ....................................................... 3
2.3 程序洗涤规格 Program washing capacity ............................................... 4
2.4 主要部件规格 Main components specifications .......................................... 5
3.电路图 Circuit Diagram ................................................................ 7
4.结构 Structure........................................................................ 8
4.1 结构图 Structure diagram............................................................. 8
4.2 水管系统 Water line system........................................................... 8
5.功能设置及显示 Function Settings and Display........................................... 10
5.1 控制面板 Control panel figures ....................................................... 10
5.2 面板操作 Panel operation ........................................................... 11
5.2.1 整机状态描述 Complete machine status description ................................... 11
5.2.2 程序功能表 Program function list.................................................... 12
5.2.3 按键/旋钮功能 Button/Knob function................................................. 15
5.3 特殊功能 Special Functions.......................................................... 17
5.3.1 自动断电 Automatic power-off ...................................................... 17
5.3.2 平衡 Balance .................................................................... 18
5.3.3 温度 Temp....................................................................... 18
5.3.4 转速 Speed ...................................................................... 18
5.3.5 加漂洗 Rinse+ ................................................................... 18
5.3.6 童锁 Child lock................................................................... 18
5.3.7 预约 Delay....................................................................... 19
6.服务测试程序 Service Testing Procedures............................................... 19
6.1按键注释 Key notes: ................................................................ 19
6.2 服务模式 Service mode ............................................................. 20
6.2.1 显示屏机型 Display models........................................................ 20
6.2.2 非显示屏机型 Non-display models.................................................. 23
6.3 检测模式 Detection Mode ........................................................... 25
6.3.1 适用显示屏机型 Applicable to display models ........................................ 25
6.3.2 适用非显示屏机型 Applicable to non-display models .................................. 27
8.爆炸图 Exploded View................................................................ 34
9.机器拆卸步骤 Machine Disassembling Procedures....................................... 38
9.1 工具明细 Using tools: ............................................................... 38
9.2 拆卸步骤 Disassembly Procedure.................................................... 40

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1.适用机型 Models Covered
机型
Model XQG60-A708E
XQG60-A710DE
XQG60-A712DE
XQG70-A712DE
XQG60-A712DE
XQG70-A712DE
（新欧标）
(new European
standard)
XQG60-Q710DE
XQG60-Q712DE
XQG70-Q712DE
XQG70-Q714DE
XQG70-F712DE
品牌
Brand
Galanz
日常洗
Daily
○○●●○
强力洗
Intensive
○○●●○
Eco 40-60 ○○●○○
棉洗
Cotton
●●○●●
标准洗
Standard
●●○○●
冷水洗
Cool Wash
○○○●○
Eco 洗
Eco wash
○○○○●
高温洗
Sterilization
●○○○○
高温煮洗
Anti-Allergy ○●●●●
牛仔洗
Denim
○○○○●
大物洗
Heavy
Bulky Item
○○○●●
环保筒清洁
Drum Clean
○○○●●
单脱水
Spin
●●●●●
漂洗+脱水
Rinse +Spin ○○○●●
静梦洗
Night wash
○○○○●
快洗
Quick wash
●●●●●
混合洗
Mix ○○●●●
超静漂
Rinse+
○○○●○

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丝绸洗
Silk
○○○○●
羊毛洗
Wool
●●●●●
化纤洗
Synthetic ●●○●●
精细洗
Delicate
●●○○○
注：○表示没有此程序，●表示有此程序
Note: ○ means no such program, ● means there is such a program.
2.通用规范 General Specifications
2.1 电源规格 Power Specification
220V-240V，50Hz
2.2 平台规格 Platform Specification
模型
/
平台
Model/platform XQG60-A708E
XQG60-A710DE
XQG60-A712DE
XQG70-A712DE
XQG60-Q710DE
XQG60-Q712DE
XQG70-F712DE
XQG70-Q712DE XQG70-Q714DE
洗涤方式
Washing method
滚筒式
Drum type
脱水方式
Spinning method
离心旋转
Horizontal-axle centrifugal spinning
洗涤驱动方式
Washing drive
method
电机+皮带
motor + belt
脱水驱动方式
Spinning drive
method
电机+皮带
motor + belt
水位检测方法
Water level
detection method
膜片式
Diaphragm type water level switch
皮带
Belt
8 ribs 5 ribs
桶尺寸
Inner drum size
270×φ480mm
包装尺寸（W×D×H
）
Pack dimension
650×570×860mm 650×570×860mm 650×570×860mm 660×595×895mm
机器尺寸（
W×D×H）
Machine dimension
595×545×845mm

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最高转速
Top speed
800 rpm 1000/1200 rpm 1200 rpm 1400rpm
2.3 程序洗涤规格 Program washing capacity
模型
/
平台
Model/platform
XQG60-A708E
XQG60-A710DE
XQG60-A712DE
XQG60-Q710DE
XQG60-Q712DE
XQG70-A712DE XQG70-Q712DE
XQG70-Q714DE XQG70-F712DE
洗涤容量
Washing capacity
日常洗
Daily
6 kg 7 kg 7 kg -
强力洗
Intensive
6 kg 7 kg 7 kg -
Eco 40-60 6 kg 7 kg - -
棉洗
Cotton
6 kg 7 kg 7 kg 7 kg
标准洗
Standard
6 kg 7 kg - 7 kg
冷水洗
Cool Wash
- - 5.5 kg -
Eco
洗
Eco wash
- - - 5.5 kg
高温洗
Sterilization
3.5 kg - - -
高温煮洗
Anti-Allergy
3.5 kg 4 kg 4 kg 4 kg
牛仔洗
Denim
- - - 4 kg
大物洗
Heavy
Bulky Item
6 kg - 7 kg 7 kg
环保筒清洁
Drum Clean
0 kg - 0 kg 0 kg
单脱水
Spin
6 kg 7 kg 7 kg 7 kg
漂洗+脱水
Rinse + Spin
6 kg - 7 kg 7 kg
静梦洗
Night wash
- - - 5 kg
快洗
Quick wash
1.5 kg 2 kg 2 kg 2 kg

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混合洗
Mix
3.5 kg 4 kg 4 kg 4 kg
超静漂
Rinse+
6 kg - 7 kg -
丝绸洗
Silk
- - - 3.5 kg
羊毛洗
Wool
1.5 kg 2.5 kg 2.5 kg 3.5 kg
化纤洗
Synthetic
3.5 kg 3.5 kg 3.5 kg 3.5 kg
精细洗
Delicate
2 kg 2.5 kg - -
注：程序洗涤容量请参考说明书
Note: Refer to the manual for program washing capacity.
2.4 主要部件规格 Main components specifications
组件名称
Component name
规格
Specification
排水泵
Drain pump 220V-240V，50Hz
启动/暂停开关
Start/pause switch 按键 Touch
水位开关
Water level switch 250V～，16A
洗涤脱水电机
Washing motor 串激电机，220-240V 50/60Hz
Series motor，220-240V 50/60Hz
洗涤加热管
Heating element for
washing 230V～,1900W
温度传感器
Temperature sensor 电阻 R (25℃)=12kΩ
Resistance R(25℃)= 12kΩ
选项开关
Options switch 旋钮 Rotary type
门锁开关
Interlock switch 250V～，PTC
进水阀
Water valve 220V-240V，50Hz/60Hz

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注：机型示意图，因门组件不同，机门存在差异。
Notes: Model diagram, due to different door components, the door is different.
XQG60-A708E
XQG60-A710DE
XQG60-A712DE
XQG70-A712DE
XQG60-Q710DE
XQG60-Q712DE
XQG70-Q712DE
XQG70-Q714DE
XQG70-F712DE

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3.电路图 Circuit Diagram
1）XOG60-A708E/XQG60-A710DE/XQG60-A712DE/XQG70-A712DE

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2）XQG60-Q710DE/XQG60-Q712DE/XQG70-Q712DE/XQG70-Q714DE/XQG70-F712DE
4.结构 Structure
4.1 结构图 Structure diagram
详见装配图
See assembling drawing.
4.2 水管系统 Water line system
进水：进水管—进水阀—进水阀软管 1—进水斗—外桶
Water inflow: Inlet pipe—Water valve—Inlet hose 1—Inlet box—Outer drum
排水：外桶—排水软管—排水泵—排水管
Drain: Outer drum—Drain hose ①—Drain Pump—Drain hose ②
示意图如下：

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Schematic diagram is as follows:
进水阀
Water valve
进水斗
Inlet box
进水阀软管
1
Inlet hose1
排水泵
Pump
排水软管
Drain hose①
排水管
Drain hose②
外桶
Outer drum

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5.功能设置及显示 Function Settings and Display
5.1 控制面板 Control panel figures
XQG60-A708E
XQG60-A712DE/ XQG70-A712DE（新欧标 new European standard）
XQG60-A710DE/XQG60-A712DE/XQG70-A712DE

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XQG60-Q710DE/XQG60-Q712DE/XQG70-Q712DE/XQG70-Q714DE
XQG70-F712DE
5.2 面板操作 Panel operation
5.2.1 整机状态描述 Complete machine status description
NO.
当前状态
Current state
描述
Describe
1 掉电
Outage
电源线没有插接,没有电源输入
The power cord is not plugged in, there is no power input.
2 关机
Off
只插上电源，无需任何按键操作，所有显示器和负载均关闭
Just plug in the power, without any key operation, and all the displays and
loads are off.
3 待机
Standby 待机状态下，转动旋钮改变程序
In standby mode, turn the knob to change the program.
4 运行
Running
完成程序选择后，按“启动/暂停”按键，程序进入运行模式
After selecting the program, press the "Start/Pause" button, and the
program enters the running mode.
5 暂停
Pause
程序运行时，按“启动/暂停”键，程序进入暂停模式
When the program is running, press the "Start/Pause" key to enter the
pause mode of the program.

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6 预约
Delay
按预约键选择程序预约时间，并按启动键进入预约状态
Press the “Delay Start” key to select the appointment time, and press the
Start button to enter the reservation status.
7 报警
Alarm
故障状态时，电脑板检测到相应的故障并显示对应的故障代码。
In the fault state, the PCB detects the corresponding fault and displays the
corresponding fault code.
8 维修模式
Maintenance
mode
用于检测或故障判断
For detection or failure judgment.
5.2.2 程序功能表 Program function list
1）XQG60-A708E
程序
Program
通用功能
General
function
附加功能
Additional function
自动断电
Automatic
power off
加漂洗
Rinse+
转速
Speed
温度
Temp
童锁
Child
lock
预约
Delay
中途添衣
Midway add
clothes
棉洗
Cotton
★○○●○○○
标准洗
Standard
★○○●○○○
高温洗
Sterilization
★○○○○○○
单脱水
Spin
★○○○○○○
快洗
Quick wash
★○○●○○○
羊毛洗
Wool
★○○●○○○
化纤洗
Synthetic
★○○●○○○
精细洗
Delicate
★○○●○○○
注：○表示该功能不可选，●表示可选，★表示默认开启
Notes: ○ indicates that this feature is not optional; ● indicates that it is optional; ★indicates that this
feature is turned on by default.
2）XQG60-A710DE/XQG60-A712DE/XQG70-A712DE
程序
Program
通用功能
General
function
附加功能
Additional function
自动断电
Automatic
power off
加漂洗
Rinse+
转速
Speed
温度
Temp
童锁
Child
lock
预约
Delay
中途添衣
Midway add
clothes
棉洗
Cotton
★○○●○○○
标准洗
Standard
★○○●○○○
高温煮洗
Anti-Allergy
★○○○○○○

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单脱水
Spin
★○○○○○○
快洗
Quick wash
★○○○○○○
羊毛洗
Wool
★○○●○○○
化纤洗
Synthetic
★○○●○○○
精细洗
Delicate
★○○●○○○
注：○表示该功能不可选，●表示可选，★表示默认开启
Notes: ○ indicates that this feature is not optional; ● indicates that it is optional; ★indicates that this
feature is turned on by default.
3）XQG60-A712DE/XQG70-A712DE（新欧标 new European standard）
程序
Program
通用功能
General
function
附加功能
Additional function
自动断电
Automatic
power off
加漂洗
Rinse+
转速
Speed
温度
Temp
童锁
Child
lock
预约
Delay
中途添衣
Midway add
clothes
日常洗
Daily
★○○○○○○
Eco 40-60 ★○○○○○○
强力洗
Intensive
★○○●○○○
单脱水
Spin
★○○○○○○
高温煮洗
Anti-Allergy
★○○○○○○
快洗
Quick wash
★○○○○○○
羊毛洗
Wool
★○○●○○○
混合洗
Mix
★○○●○○○
注：○表示该功能不可选，●表示可选，★表示默认开启
Notes: ○ indicates that this feature is not optional; ● indicates that it is optional; ★indicates that this
feature is turned on by default.
4）XQG60-Q710DE/XQG60-Q712DE/XQG70-Q712DE/XQG70-Q714DE
程序
Program
通用功能
General
function
附加功能
Additional function
自动断电
Automatic
power off
加漂洗
Rinse+
转速
Speed
温度
Temp
童锁
Child
lock
预约
Delay
中途添衣
Midway add
clothes
日常洗
Daily
★○●○●●○

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棉洗
Cotton
★○●○●●○
40
强力洗
Intensive
★○●○●●○
60
强力洗
Intensive
★○●○●●○
冷水洗
Cool Wash
★○●○●●○
高温煮洗
Anti-Allergy
★○●○●●○
环保筒清洁
Drum Clean
★○○○●●○
单脱水
Spin
★○●○●●○
漂洗
+
脱水
Rinse + Spin
★○●○●●○
快洗
Quick wash
★○●○●●○
超静漂
Rinse+
★○●○●●○
化纤洗
Synthetic
★○●○●●○
羊毛洗
Wool
★○●○●●○
大物洗
Heavy
★○●○●●○
混合洗
Mix
★○●○●●○
注：○表示该功能不可选，●表示可选，★表示默认开启
Notes: ○ indicates that this feature is not optional; ● indicates that it is optional; ★indicates that this
feature is turned on by default.
5）XQG70-F712DE
程序
Program
通用功能
General
function
附加功能
Additional function
自动断电
Automatic
power off
加漂洗
Rinse+
转速
Speed
温度
Temp
童锁
Child
lock
预约
Delay
中途添衣
Midway add
clothes
棉洗
Cotton
★●●●●●○
标准洗
Standard
★●●●●●○
Eco
洗
Eco wash
★●●○●●○
高温煮洗
Anti-Allergy
★●●○●●○
牛仔洗
Denim
★●●●●●○
大物洗
Bulky Item
★●●●●●○
环保筒清洁
Drum Clean
★○○●●●○

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单脱水
Spin
★○●○●●○
漂洗
+
脱水
Rinse + Spin
★●●○●●○
静梦洗
Night wash
★○●●●●○
快洗
Quick wash
★●●○●●○
混合洗
Mix
★●●●●●○
丝绸洗
Silk
★●●●●●○
羊毛洗
Wool
★●●●●●○
化纤洗
Synthetic
★●●●●●○
注：○表示该功能不可选，●表示可选，★表示默认开启
Notes: ○ indicates that this feature is not optional; ● indicates that it is optional; ★indicates that this
feature is turned on by default.
5.2.3 按键/旋钮功能 Button/Knob function
按键/旋钮功能：电源（无显示屏机型）、启动/暂停，温度，转速，加漂洗、预约按键和程序 1个旋钮
Button/Knob functions: Power (Non-display models), Start/Pause, Temp, Speed, Rinse+, Delay and 1
program knob.
NO.
产品状态
Product state
按键
/
旋钮
Buttons/Knob
操作和显示
Operation and display
1 关机
Off
启动
/
暂停
Start/Pause
按键无效且显示关闭
The key is invalid and the display is
off
温度
Temp
预约
Delay
转速
Speed
加漂洗
Rinse+
旋钮
Knob
显示屏机型：选择运行程序
Display models: Select run program
非显示屏机型：旋钮无效
Non-display models: The knob is
invalid
2 待机
Standby
电源
Power
按压断开电源
Press to switch off
启动/暂停 所选程序立即启动

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Start/Pause The selected program starts
immediately
预约
Delay
选择预约时间
Select the delay time
温度
Temp
选择洗涤温度
Select the wash temperature
转速
Speed
选择脱水转速
Select the spin speed
加漂洗
Rinse+
选择漂洗次数
Select the rinse times
旋钮
Knob
改变运行程序
Change the running program
3 运行
Running
电源
Power
长按 3秒断开电源
Long press 3 seconds to switch off
启动/暂停
Start/Pause
暂停
Pause
温度
Temp
显示设定温度
Display the set temperature
预约
Delay
按键无效
The key is invalid
转速
Speed
显示设定转速
Display the set temperature
加漂洗
Rinse+
显示设定漂洗次数
Display set the number of rinsing
times
旋钮
Knob
显示屏机型：Display models:
显示“Err”
Display “Err”
旋至 OFF 档关机
Turn to off to shut down
童锁状态下，旋动旋钮都显示“Err”
In the child lock state, turning the
knob will display "err"
非显示屏：Non-display models:
旋钮无效
The knob is invalid
4 暂停
Pause
电源
Power
按压断开电源
Press to switch off
启动/暂停
Start/Pause
继续停止前的程序
Continue the procedure before
stopping
预约
Delay
按键无效
The key is invalid

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温度
Temp
加热开始前可改变洗涤温度
The washing temperature can be
changed before heating
转速
Speed
最后一次脱水前可改变脱水转速
The dehydration speed can be
changed before the last dehydration
加漂洗
Rinse+
主洗洗涤阶段可改变漂洗次数
The rinsing times can be changed in
the main washing stage
旋钮（除“OFF”档）
Knob
(Except “OFF”)
改变运行程序
Change the running program
5 预约
Delay
启动/暂停
Start/Pause
预约暂停
Appointment pause
温度
Temp
预约暂停可选择洗涤温度
The washing temperature can be
selected when the appointment is
suspended
转速
Speed
预约暂停可选择脱水转速
The dehydration speed can be
selected for reservation pause
加漂洗
Rinse+
预约暂停可选择漂洗次数
The rinsing times can be selected
when the appointment is suspended
旋钮（除“OFF”档）
Knob
(Except “OFF”)
旋钮无效
The knob is invalid
6 报警
Alarm
电源
Power
按压断开电源
Press to switch off
启动/暂停
Start/Pause
复位或保持报警状态
Reset or keep alarm state
预约
Delay
按键无效
The key is invalid
旋钮（旋至“OFF”
档）
Knob
(Except “OFF”)
关闭机器
Shut down the machine
5.3 特殊功能 Special Functions
5.3.1 自动断电 Automatic power-off
洗涤周期结束后，机器进入待机状态。控制面板上没有任何控制，10 分钟后电源关闭。
When washing cycle is finished, the machine will change into standby mode. And the power will be off
after 10 minutes without any control on the control panel.

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5.3.2 平衡 Balance
洗衣机装有自动感应系统，在脱水时能自动检测衣物的平衡性，为了保护洗衣机不受损坏，在检测到衣
物的平衡性差或偏心大时，洗衣机会通过适当延长脱水时间来调整衣物的平衡性，或脱水时洗衣机以较
低的转速运行。
The washing machine is equipped with an automatic sensing system, which can automatically detect
the balance of the clothes during dehydration. In order to protect the washing machine from damage,
the washing machine will adjust the balance of the clothes by appropriately extending the dehydration
time when the clothes are detected to have poor balance or large eccentricity The washing machine
runs at a lower speed during dehydration.
5.3.3温度 Temp
按压此按键可以选择不同的洗涤温度，不同的程序可选择的温度不一样。
Press this button repeatedly to change the wash temperature. Different programs can choose
different temperatures.
5.3.4转速 Speed
按压此按键可以选择不同的脱水转速，不同的程序其可选的转速不一样。
Press this button repeatedly to change the spin speed. Different programs have different speed
options.
5.3.5加漂洗 Rinse+
按压此按键可以选择不同的漂洗次数。不同程序可选的漂洗次数不同。
Press this button repeatedly to change the rinse times. Different programs can choose different
rinsing times.
5.3.6童锁 Child lock
为了防止洗衣机在洗涤过程中因儿童误操作导致的不正常洗涤，可启动童锁功能。
The function of “Child lock” is to lock the control panel to prevent the misuse by children.
1）Q系列：机器启动时同时按压“速度”和“预约”键3秒，然后屏幕上的“ ”图标就亮了，表示工作
启动童锁功能，然后可以通过重复按压这两个按键来取消童锁功能。童锁功能启动后，所有按键和旋钮
的操作都会在工作时发出警报声，紧急情况下，你可以将旋钮转到“o”位置来关机。此功能只有在洗
涤程序开始后才能激活，洗涤程序结束后自动取消。
Q Series: Press the “Speed” and “Delay” buttons for 3 seconds after washing cycle was started, then

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the icon “”is lighted up on the screen means it’s works. And it can be release via to repeat press
again those two buttons again.
All keys and knob’s operation will be aborted with alerts while it’s works, and you can power off your
appliance via turn the knob to “O” position in urgent case.
This function only can be activated after washing cycle started and it will be release automatically
after washing cycle finished.
2）F系列：机器启动时同时按压“加漂洗”和“速度”键3秒，然后屏幕上的“ ”图标就亮了，表示工
作启动童锁功能，然后可以通过重复按压这两个按键来取消童锁功能，童锁功能启动后，除了将程序旋
钮旋至“O”位置进行关机外，其他所有按键操作无效。
F Series: Press the “Rinse+”and “Speed” buttons at the same time for 3 seconds. When the
icon“ ”is lighted up on the screen, the function works. . And it can be release via to repeat press
again those two buttons again.
When this function works, all keys and knob are not available, except for the knob turn to the position
“O”.
5.3.7预约 Delay
按压此按键可以预约洗衣机启动时间，预约时间为 1-24 小时。预约时间从按压启动按键后开始计算。
Press this button repeatedly to set the delay time of the starting of a wash cycle from 1 hour to 24
hours.
6.服务测试程序 Service Testing Procedures
6.1 按键注释 Key notes:
K1 键：Temp；K2 键：Start/Pause；K3 键：Power