Galanz XQG60-U108E User manual

售后服务手册
After-sales Service manual
XQG
60-U108E
XQG70
-U112U
中山格兰仕日用电器有限公司
Zhongshan Galanz Consumer Electric Appliances Co., Ltd.
自动
滚筒洗衣机
Automatic Drum Washing Machine

XYJGT6070UDE-002
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目录
1.适用机型 Models Covered ............................................................... 2
2.通用规范 General Specifications .......................................................... 3
2.1 电源规格 Power Specification........................................................... 3
2.2 平台规格 Platfrom Specification......................................................... 3
2.3 程序洗涤规格 Program Washing Capacity................................................. 3
2.4 主要部件规格 Main Components Specifications ............................................ 4
3.电路图 Circuit Diagram ................................................................. 6
4.结构 Structure......................................................................... 7
4.1 结构图 Structure Diagram .............................................................. 7
4.2 水管系统 Water Line System ........................................................... 7
5.功能设置及显示 Function Settings and Display .............................................. 9
5.1 控制面板 Control Panel Figures ......................................................... 9
5.2 面板操作 Panel Operation.............................................................. 9
5.2.1 整机状态描述 Complete machine status description........................................ 9
5.2.2 程序功能表 Program function list ..................................................... 10
5.2.3 按键功能 Button function............................................................ 12
5.3 特殊功能 Special Functions ........................................................... 15
5.3.1 自动断电 Automatic power-off ....................................................... 15
5.3.2 平衡 Balance...................................................................... 16
5.3.3 温度 Temp ....................................................................... 16
5.3.4 加漂洗 Rinse+ .................................................................... 16
5.3.5 预约 Delay ....................................................................... 16
5.3.6 转速 Speed ....................................................................... 16
5.3.7 童锁 Child lock.................................................................... 17
5.3.8 中途添衣 Midway add clothes ........................................................ 17
6.服务测试程序 Service Testing Procedures ................................................. 17
6.1 按键注释 Key Notes:................................................................. 17
6.2 服务模式 Service Mode............................................................... 18
6.2.1 显示错误代码(t02) Display error code(t02).............................................. 18
6.2.2 版本信息检测(t03) Version information detection(t03) .................................... 18
6.3 检测模式 Detection Mode............................................................. 19
7.异常报警/异常指示 Abnormality Alarms/Abnormality Indications.............................. 21
8.爆炸图 Exploded View................................................................. 28
9.机器拆卸步骤 Machine Disassembling Procedures .......................................... 34
9.1 工具明细 Using Tools: ............................................................... 34
9.2 拆卸步骤 Disassembly Procedure ....................................................... 35

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1.适用机型 Models Covered
机型
Model XQG60-U108E XQG70-U112U
品牌
Brand Galanz
混合
Mixed ○●
混合 40℃
Mixed 40℃●○
快洗
Super Quick ●●
20℃●●
环保洗 40-60
Eco 40-60 ●●
除菌
Anti-Allergy ○●
羽绒洗 30℃
Down 30℃●○
化纤
Synthetics ○●
化纤洗 40℃
Synthetics 40℃●○
丝绸
Delicates/Silk ○●
羊毛洗 30℃
Woolens 30℃●○
环保筒清洁
Drum Clean ○●
筒自洁 60℃
Drum Clean 60℃●○
漂洗+脱水
Rinse+Spin ●●
单脱水
Spin ●●
除菌
Anti-Bac ●○
注：○表示没有此程序，●表示有此程序
Note: ○means no such program, ● means there is such a program.

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2.通用规范 General Specifications
2.1 电源规格 Power Specification
220V-240V～，50Hz
2.2 平台规格 Platfrom Specification
模型
/
平台
Model/platform XQG60-U108E XQG70-U112U
洗涤方式
Washing method 滚筒式 Drum type
脱水方式
Spinning method 离心旋转 Horizontal-axle centrifugal spinning
洗涤驱动方式
Washing drive method 串激电机+皮带 Universal motor + belt
脱水驱动方式
Spinning drive method 串激电机+皮带 Universal motor + belt
水位检测方法
Water level detection method 水位传感器 Water level sensor
皮带
Belt 8 ribs 5 ribs
桶尺寸
Inner drum size 241.7×φ506mm
包装尺寸（W×D×H）
Pack dimension 650×472×860mm
机器尺寸（W×D×H）
Machine dimension 595×410×845mm
最高转速
Top speed 800rpm 1200rpm
2.3 程序洗涤规格 Program Washing Capacity
模型
/
平台
Model/Platform
XQG60-U108E XQG70-U112U
洗涤容量
Washing capacity
混合
Mixed / 4kg
混合 40℃
Mixed 40℃3.5kg /
快洗
Super Quick 1.5kg 2kg
20℃6kg 7kg

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环保洗 40-60
Eco 40-60 6kg 7kg
除菌
Anti-Allergy / 4kg
羽绒洗 30℃
Down 30℃2.5kg /
化纤
Synthetics / 3.5kg
化纤洗 40℃
Synthetics 40℃3kg /
丝绸
Delicates/Silk / 2kg
羊毛洗 30℃
Woolens 30℃2kg /
环保筒清洁
Drum Clean / 0kg
筒自洁 60℃
Drum Clean 60℃0kg /
漂洗+脱水
Rinse+Spin -- --
单脱水
Spin -- --
除菌
Anti-Bac 3.5kg /
注：数字表示此程序的洗涤容量；/表示没有此程序
Note: The number means the washing capacity of the program;/means no such program.
2.4 主要部件规格 Main Components Specifications
模型
Model XQG60-U108E XQG70-U112U
组件名称
Component name
规格
Specification
排水泵
Drain pump 220V-240V～，50Hz
启动/暂停开关
Start/pause switch 触屏 Touch
水位传感器
Water Level Sensor 5V，5mA
洗涤脱水电机
Washing motor 220V-240V～，50Hz 220V-240V～，50/60Hz
2.8A，260W
发热管
Heating element 230V～,1900W

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温度传感器
Temperature sensor 电阻 R (25℃)=12kΩ
Resistance R(25℃)=12kΩ
选项开关
Options switch 触屏 Touch
门锁开关
Interlock switch 250V～，16(6)A
进水阀
Water valve 220V-240V，50Hz/60Hz
XQG70-U112U/XQG60-U108E

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3.电路图 Circuit Diagram
XQG60-U108E

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XQG70-U112U
4.结构 Structure
4.1 结构图 Structure Diagram
详见装配图
See assembling drawing
4.2 水管系统 Water Line System
进水：进水管—进水阀—进水阀软管—进水斗—外桶
Water inflow: Inlet pipe—Water valve—Inlet valve hose—Inlet housing—Outer drum
排水：外桶—排水软管—排水泵—排水管
Drain: Outer drum—Drain hose①—Drain pump—Drain hose②
示意图如下：
Schematic diagram is as follows:

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进水阀
Water valve
进水阀软管
Inlet valve hose
进水斗
Inlet housing
排水泵
Drain pump
排水管
Drain hose②
排水软管
Drain hose①
外桶
Outer drum

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5.功能设置及显示 Function Settings and Display
5.1控制面板 Control Panel Figures
XQG60-U108E
XQG70-U112U
5.2面板操作 Panel Operation
5.2.1 整机状态描述 Complete machine status description
NO.
当前状态
Current state
描述
Describe
1 掉电
Outage 电源线没有插接,没有电源输入 The power cord is not plugged in, there is no power input
2 关机
Off
关闭所有负载输出，关闭显示输出，仅“电源”键有响应
Turn off all load outputs, turn off display outputs, only the “Power” key
responds.
3 待机
Standby
在待机状态下，显示默认功能参数设置，可以修改程序运行过程中的参数
In the standby state, the default function parameter settings are
displayed, and the parameters during the program running can be
modified.
4 运行
Running
程序按照用户设定的洗涤流程和参数运行
The program runs according to the washing process and parameters
set by the user.
5 暂停
Pause
程序运行时，按“启动/暂停”键，程序进入暂停模式
When the program is running, press the "Start/Pause" key to enter the
paused mode of the program

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6 预约
Delay
按预约键选择程序预约时间，并按启动键进入预约状态
Press the “Delay” key to select the appointment time, and press the
"Start" button to enter the delay status
7 报警
Alarm
故障状态时，电脑板检测到相应的故障并显示对应的故障代码。
In the fault state, the PCB detects the corresponding fault and displays
the corresponding fault code
8 维修模式
Maintenance
mode
用于检测或故障判断
For plant testing or failure judgment
5.2.2 程序功能表 Program function list
程序
Program
通用功能
General function
附加功能
Additional function
自动断电
Automatic
power-off
温度
Temp
加漂洗
Rinse+
预约
Delay
XQG60-
U108E XQG70- U112U XQG70- U112U XQG60- U108E XQG70- U112U XQG60- U108E XQG70- U112U
混合
Mixed / ★●/ ●/ ●
混合 40℃
Mixed 40℃★/ / ●/ ●/
快洗
Super Quick ★★○●●●●
20℃★★○●●●●
环保洗 40-60
Eco 40-60 ★★●●●●●
除菌
Anti-Allergy / ★○/ ●/ ●
羽绒洗 30℃
Down 30℃★/ / ●/ ●/
化纤
Synthetics / ★●/ ●/ ●
化纤洗 40℃
Synthetics
40℃★/ / ●/ ●/
丝绸
Delicates/
Silk / ★●/ ●/ ●
羊毛洗 30℃
Woolens 30℃★/ / ●/ ●/
环保筒清洁
Drum Clean / ★●/ ○/ ●

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筒自洁 60℃
Drum Clean
60℃★/ / ○/ ●/
漂洗+脱水
Rinse+Spin ★★○●●●●
单脱水
Spin ★★○○○●●
除菌
Anti-Bac ★/ / ○/ ●/
程序
Program
附加功能
Additional function
转速
Speed
童锁
Child lock
中途添衣
Midway add clothes
XQG70-
U112U XQG60- U108E XQG70- U112U XQG60- U108E XQG70- U112U
混合
Mixed ●/ ●/ ●
Mixed 40℃/ ●/ ●/
快洗
Super Quick ●●●●●
20℃●●●●●
环保洗 40-60
Eco 40-60 ●●●●●
除菌
Anti-Allergy ●/ ●/ ●
羽绒洗 30℃
Down 30℃/ ●/ ●/
化纤
Synthetics ●/ ●/ ●
化纤洗 40℃
Synthetics
40℃/ ●/ ●/
丝绸
Delicates/
Silk ●/ ●/ ●
羊毛洗 30℃
Woolens 30℃/ ●/ ●/
环保筒清洁
Drum Clean ○/ ●/ ●

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筒自洁 60℃
Drum Clean
60℃/ ●/ ●/
漂洗+脱水
Rinse+Spin ●●●●●
单脱水
Spin ●●●●●
除菌
Anti-Bac / ●/ ●/
注：★表示默认开启，○表示该功能不可选，●表示可选，/表示无此程序
Note: ★indicates that it is on by default; ○indicates that the function is not optional; ●indicates that
it is optional; / indicates that it doesn’t have such program.
5.2.3 按键功能 Button function
XQG60-U108E:
按键功能：电源，启动/暂停，加漂洗，预约，选择（ 与 ），除菌（ ）7个常用按键
Button functions: Power, Start/Pause, Rinse+, Delay, Select ( and ), Anti-Bac ( );
There are 7 commonly used buttons.
NO.
产品状态
Product state
按键
Buttons
操作和显示
Operation and Display
1 关机
Off
电源
Power 按压接通电源 Press to power on
其余选项
Other options 按键无效并且显示关闭 The key is invalid and the display is off
2 待机
Standby
电源
Power 按压断开电源 Press to power off
启动/暂停
Start/Pause 所选程序立即启动 The selected program starts immediately
加漂洗
Rinse+ 选择漂洗次数 Select the rinse times
预约
Delay 选择程序预约时间 Select the program appointment time
选择
Select 选择运行程序 Select the running program
除菌
Anti-Bac 选择除菌程序 Select the “Anti-Bac” program
3 运行
Running 电源 Power 长按 3秒关机 Long press for 3 seconds to power off

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启动/暂停
Start/Pause 暂停 Pause
加漂洗
Rinse+ 显示设定漂洗次数 Display set the number of rinsing times
预约
Delay 显示“Err” Display “Err”
选择
Select 显示“Err” Display “Err”
除菌
Anti-Bac 显示“Err” Display “Err”
4 暂停
Pause
电源
Power 按压断开电源 Press to power off
启动/暂停
Start/Pause 继续停止前的程序 Continue the procedure before stopping
加漂洗
Rinse+
主洗洗涤阶段可改变漂洗次数
The rinsing times can be changed in the
main washing stage
预约
Delay 无反应 No response
选择
Select 改变运行程序 Change the running program
除菌
Anti-Bac 选择除菌程序 Select the “Anti-Bac” program
5 预约
Delay
电源
Power 长按 3秒关机 Long press for 3 seconds to power off
启动/暂停
Start/Pause 预约启动或暂停 Delay start or pause
加漂洗
Rinse+
预约暂停可选择漂洗次数
The rinsing times can be selected when the
appointment is suspended
选择
Select
预约暂停可选择运行程序
The running program can be selected when
the appointment is suspended
除菌
Anti-Bac
预约暂停可选择除菌程序
The “Anti-Bac” program can be selected
when the appointment is suspended
6 报警
Alarm
启动/暂停
Start/Pause 复位或保持报警状态 Reset or keep alarm state
电源
Power 长按 3秒关机 Long press for 3 seconds to power off

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XQG70-U112U:
按键功能：电源，启动/暂停，加漂洗，预约，转速，温度，程序 7个常用按键
Button functions: Power, Start/Pause, Rinse+, Delay, Speed, Temperature, Program; There are 7
commonly used buttons.
NO.
产品状态
Product state
按键
Buttons
操作和显示
Operation and Display
1 关机
Off
电源
Power 按压接通电源 Press to power on
其余选项
Other options 按键无效并且显示关闭 The key is invalid and the display is off
2 待机
Standby
电源
Power 按压断开电源 Press to power off
启动/暂停
Start/Pause 所选程序立即启动 The selected program starts immediately
加漂洗
Rinse+ 选择漂洗次数 Select the rinse times
预约
Delay 选择程序预约时间 Select the program appointment time
转速
Speed 选择脱水转速 Select the spin speed
温度
Temp 选择洗涤温度 Select the wash temperature
程序
Program 选择运行程序 Select the running program
3 运行
Running
电源
Power 长按 3秒关机 Long press for 3 seconds to power off
启动/暂停
Start/Pause 暂停 Pause
加漂洗
Rinse+ 显示设定漂洗次数 Display set the number of rinsing times
预约
Delay 显示“Err” Display “Err”
转速
Speed 显示设定转速 Display the set speed
温度
Temp 显示设定温度 Display the set temperature
程序
Program 显示“Err” Display “Err”
4 暂停
Pause 电源 Power 按压断开电源 Press to power off

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启动/暂停
Start/Pause 继续停止前的程序 Continue the procedure before stopping
加漂洗
Rinse+
主洗洗涤阶段可改变漂洗次数
The rinsing times can be changed in the
main washing stage
预约
Delay 无反应 No response
转速
Speed
最后一次脱水前可改变脱水转速
The dehydration speed can be changed
before the last dehydration
温度
Temp
加热开始前可改变洗涤温度
The washing temperature can be changed
before heating
程序
Program 改变运行程序 Change the running program
5 预约
Delay
电源
Power 长按 3秒关机 Long press for 3 seconds to power off
启动/暂停
Start/Pause 预约启动或暂停 Delay start or pause
加漂洗
Rinse+
预约暂停可选择漂洗次数
The rinsing times can be selected when the
appointment is suspended
转速
Speed
预约暂停可选择脱水转速
The dehydration speed can be selected
when the appointment is suspended
温度
Temp
预约暂停可选择洗涤温度
The washing temperature can be selected
when the appointment is suspended
程序
Program
预约暂停可选择运行程序
The running program can be selected when
the appointment is suspended
6 报警
Alarm
启动/暂停
Start/Pause 复位或保持报警状态 Reset or keep alarm state
电源
Power 长按 3秒关机 Long press for 3 seconds to power off
5.3 特殊功能 Special Functions
小标题后带有型号表示此功能仅适用于此型号；若无，则表示适用于本手册所有型号。
A model after the subtitle means that this function is only applicable to this model; If not, it is
applicable to all models in this manual.
5.3.1 自动断电 Automatic power-off
洗涤周期结束后，机器进入待机状态。控制面板上没有任何控制，10 分钟后机器休眠。
When washing cycle is finished, the machine will change into standby mode. And the machine will be

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sleeping after 10 minutes without any control on the control panel.
5.3.2 平衡 Balance
本机配有平衡控制装置，确保机器在旋转过程中保持稳定。为了保护机器，当洗衣机滚筒内的衣物分布
不均匀时，会自动中断。通过桶的反向旋转重新分配衣服。在不平衡消失和正常旋转恢复之前，这种情
况可能会发生几次。如果，大约 20 分钟后，衣服还没有均匀地分布在滚筒上，机器就不会旋转。在这
种情况下，手动重新分配负载并重新选择脱水程序。
The machine is fitted with a balance control device, which ensures the machine is stable during the
spin. To protect the machine, it will cut in if the laundry is not evenly distributed in the drum. The
laundry is redistributed by reverse rotation of the drum. This may happen several times before the
unbalance disappears and normal spinning can resume. If, after about 20 minutes, the laundry is still
not evenly distributed in the drum, the machine will not spin. In this case, redistributed the load
manually and reselect the spin program.
5.3.3温度 Temp
XQG70-U112U:
在程序启动前按下“温度”按键，可选择不同的程序洗涤温度，部分程序温度不可选。
Press this button repeatedly to change the wash temperature. But some program temperatures are
not optional.
5.3.4加漂洗 Rinse+
按压此按键可以选择不同的漂洗次数。
Press this button repeatedly to change the rinse times.
5.3.5预约 Delay
按压此按键可以预约洗衣机启动时间，预约时间为 1-24 小时。预约时间从按压“启动/暂停”按键后开
始计算。
Press this button repeatedly to set the delay time of the starting of a wash cycle from 1 hour to 24
hours. The appointment time is calculated after pressing the “Start/Pause” button.
5.3.6转速 Speed
XQG70-U112U:
按压此按键可以选择不同的脱水转速。
Press this button repeatedly to change the spin speed.

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5.3.7童锁 Child lock
XQG60-U108E:
当机器启动后，同时长按“ ”和“加漂洗”键几秒钟，直到“ ”图标下的指示灯亮起，此功
能正常工作。按相同的按钮几秒钟取消这个功能。当此功能工作时，所有按键都不可用。
When the machine starts, press the " " and "Rinse+" buttons at the same time for a few
seconds till the light under the icon “ ” is lighting, then the function works. Press the same buttons a
few seconds to cancel this function. When the function works, all buttons are not available.
XQG70-U112U:
当机器启动后，同时长按“程序”和“转速”键几秒钟，并且“ ”图标下的指示灯亮起，此功能正
常工作。按相同的按钮几秒钟取消这个功能。当此功能工作时，所有按键都不可用。
When the machine starts, press the "Program" and "Speed" buttons at the same time for a few
seconds and the light under the icon “” is lighting, then the function works. Press the same buttons
a few seconds to cancel this function. When the function works, all buttons are not available.
5.3.8 中途添衣 Midway add clothes
为了在洗涤循环中添加衣物，长按“启动/暂停”键 3秒，并且如果水位过高机器将会排水。如果水温
过高，则中途添衣功能不可用。
To reload the laundry during a wash cycle, press “Start/Pause” button for 3 seconds, and the machine
will drain if the water level is too high. The reload function is unavailable if the temperature of the
water is too high.
6.服务测试程序 Service Testing Procedures
6.1 按键注释 Key Notes:
K1：Anti-Bac；K2：Delay；K3：Rinse+；K4：；K5： ；K6：Power；K7：Start/Pause；
XQG60-U108E
K1
K2
K3
K4
K5
K6
K7
P01
P02
P03
P04
P05
P07
P08
P09
P06

XYJGT6070UDE-002
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K1：Rinse+；K2：Delay；K3：Speed；K4：Temp；K5：Program；K6：Power；K7：Start/Pause；
XQG70-U112U
6.2 服务模式 Service Mode
上电 30 秒内，选择 P01 程序，同时按 K1 及K2 键3秒不放,进入测试程序，显示屏显示“t01”
Within 30 seconds of power on, select the P01 program, press the K1 and K2 keys for 3 seconds at
the same time to enter the test program, the screen will be display “t01”
6.2.1 显示错误代码(t02) Display error code(t02)
1)显示错误代码并且允许售后服务技术人员检测和清除相应的错误代码纪录
Display error codes and allow after-sale service technicians to detect and clear the corresponding
error code records.
2)按K4 键，显示屏显示“t02”，按“启动/暂停”键进入测试程序，显示屏显示“Ert”。按“启动/暂停”
键显示最新的错误信息。如果记录错误的存储模块没有记录到错误信息，则显示屏显示“NEr”
Press the K4 key, the display screen displays “t02”, press the "Start/Pause" button to enter the test
program, the display screen displays “Ert”. Press the "Start/Pause" button to display the latest error
message. If the memory module that recorded the error does not record the error message, the
display displays "NEr".
3)长按 K1 键3秒钟不放，清除存储模块中记忆的所有错误代码。错误代码清除后,显示屏显示“NEr”
Hold the K1 key for 3 seconds to clear all the error codes in memory in the storage module. After the
error code is cleared, the screen displays “NEr”.
4)存储模块仅存储最新发生的 1个错误代码
The storage module only stores the latest error code.
6.2.2 版本信息检测(t03) Version information detection(t03)
软件版本检测显示当前软件的版本信息（即：prg version）和非易失性存储器中存储的产品信息（即：
客户产品号，共 3位）
K1
K2
K3
K4
K5
K6
K7
P01
P02
P03
P04
P05
P07
P08
P09
P06

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19
The software version detection displays the version information of the current software (i.e. prg
version) and the product information stored in the nonvolatile memory (i.e. customer product number,
3 digits in total).
1)按“启动/暂停”键，显示屏显示“t02”； 按K4 键，显示屏显示“t03”，按“启动/暂停”键进入测试
程序，显示屏显示“Sct”
Press the "Start/Pause" key, the display screen displays "t02"; Press the K4 key, the display screen
displays "t03", press the "Start/Pause" key to enter the test program, the display screen displays "Sct"
2)按“启动/暂停”键，显示屏显示“cod”，再切换到显示三位的软件大版本信息（即：prg version），
然后显示测试版本号（小版本号信息），如此循环交替显示
Press the "Start/ Pause" button, the display screen displays "cod", then switch to display the large
version information of the software in three digits (i.e., prg version), and then display the test version
number (small version number information), and the display cycle alternately.
3)在正式产品阶段软件版本信息显示从“000”开始递增
In the formal product stage, the software version information is displayed from "000".
4)再按 K4 键，显示屏显示“PC”再切换到显示三位的产品号，如此循环交替显示
Press K4 again, the display screen will display "PC" and then switch to the display of three-digit
product number, and the display will be displayed alternately in this cycle.
6.3 检测模式 Detection Mode
上电 30 秒内，选择 P01 程序，同时按 K1 及K4 键3秒不放,进入测试程序，蜂鸣发出“嘟嘟嘟、嘟嘟
嘟”鸣叫，所有指示灯、图标闪烁 3次，然后熄灭，显示屏剩余时间显示“PLt”,锁门等待选择执行
模式。此时若按“启动/暂停”键，程序执行自动检测模式；若选择 K4、K5 则执行手动检测模式。具
体流程如下：
Within 30 seconds of power on, select the P01 program, press the K1 and K4 keys for 3 seconds at
the same time to enter the test program, the buzzer will sound, all indicator lights/icons will flash three
times, and then go out, the remaining time of the display will display "PLt", lock the door and wait for
the execution mode to be selected. At this time, if you press the “Start/Pause” button, the program will
execute the automatic detection mode; if you press the K4, K5 key, the program will execute the
manual detection mode. The specific process is as follows: