Galanz XQG90-T514VE User manual

售后服务手册
After-sales Service manual
XQG90
-T514VE/XQG100-T514VE
XQG90
-T614VE/XQG100-T614VE
中山格兰仕日用电器有限公司
Zhongshan Galanz Consumer Electric Appliances Co., Ltd.
自动
滚筒洗衣机
Automatic Drum Washing Machine

XYJGT90100TVE-001
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目录
1.适用机型 Models Covered ............................................................... 2
2.通用规范 General Specifications .......................................................... 3
2.1 电源规格 Power Specification........................................................... 3
2.2 平台规格 Platfrom Specification......................................................... 3
2.3 程序洗涤规格 Program Washing Capacity................................................. 4
2.4 主要部件规格 Main Components Specifications ............................................ 5
3.电路图 Circuit Diagram ................................................................. 7
4.结构 Structure......................................................................... 8
4.1 结构图 Structure Diagram .............................................................. 8
4.2 水管系统 Water Line System ........................................................... 8
5.功能设置及显示 Function Settings and Display ............................................. 10
5.1 控制面板 Control Panel Figures ........................................................ 10
5.2 面板操作 Panel Operation............................................................. 11
5.2.1 整机状态描述 Complete machine status description....................................... 11
5.2.2 程序功能表 Program function list ..................................................... 11
5.2.3 按键/旋钮功能 Button/Knob function .................................................. 15
5.3 特殊功能 Special Functions ........................................................... 17
5.3.1 自动断电 Automatic power-off ....................................................... 17
5.3.2 平衡 Balance...................................................................... 17
5.3.3 温度 Temp ....................................................................... 18
5.3.4 转速 Speed ....................................................................... 18
5.3.5 加漂洗 Rinse...................................................................... 18
5.3.6 预约 Delay ....................................................................... 18
5.3.7 静音 Mute ........................................................................ 18
5.3.8 童锁 Child lock.................................................................... 18
6.服务测试程序 Service Testing Procedures ................................................. 19
6.1 按键注释 Key Notes:................................................................. 19
6.2 检测模式 Detection Mode............................................................. 19
7.异常报警/异常指示 Abnormality Alarms/Abnormality Indications.............................. 21
8.爆炸图 Exploded View................................................................. 30
9.机器拆卸步骤 Machine Disassembling Procedures .......................................... 34
9.1 工具明细 Using Tools: ............................................................... 34
9.2 拆卸步骤 Disassembly Procedure ....................................................... 35

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1.适用机型 Models Covered
机型
Model XQG90-T514
VE
XQG90-T514
VE
新欧标
New
European
Standard
XQG90-T614
VE XQG100-T514 VE XQG100-T614 VE
品牌
Brand
Galanz
标准
Standard ●○●●●
20℃○●○○○
棉
Cotton ●○●●●
环保 40-60
Eco 40-60 ○●○○○
节能洗
Eco Wash ●○●●●
强力洗
Intensive
○●○○○
除菌
Anti-Allergy ●●●●●
牛仔
Denim ●●●●●
大物洗
Bulky Item ●●●●●
环保筒清洁
Drum Clean
●●●●●
单脱水
Spin ●●●●●
漂洗/脱水
Rinse/Spin ●○●●●
漂洗+脱水
Rinse+Spin ○●○○○
静梦洗
Night Wash
●●●●●
快洗
Quick ●●●●●
混合
Mixed Fabrics ●○●●●
混合
Mixed ○●○○○

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丝绸
Silk ●●●●●
羊毛
Wool ●●●●●
化纤
Synthetic ●●●●●
注：○表示没有此程序，●表示有此程序。
Note: ○ means no such program, ● means there is such a program.
2.通用规范 General Specifications
2.1 电源规格 Power Specification
220V-240V～，50Hz
2.2 平台规格 Platfrom Specification
模型
/
平台
Model/
platform
XQG90-T514
VE
XQG90-T514
VE
新欧标
New
European
Standard
XQG90-T614
VE XQG100-T514 VE XQG100-T614 VE
洗涤方式
Washing
method
滚筒式
Drum type
脱水方式
Spinning
method
离心旋转
Horizontal-axle Centrifugal spinning
洗涤驱动方式
Washing drive
method
BLDC 电机+皮带
BLDC motor + belt
脱水驱动方式
Spinning drive
method
BLDC 电机+皮带
BLDC motor + belt
水位检测方法
Water level
detection
method
水位开关
Water Level Switch
皮带
Belt 5 ribs 5 ribs 5 ribs 6 ribs 6 ribs
桶尺寸
Inner drum
size
300×φ506
mm 300×φ506 mm 300×φ506 mm 335×φ506 mm 335×φ506 mm

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包装尺寸
（W×D×H）
Pack
dimension
650×570×860
mm
650×570×860
mm
660×620×860
mm 660×720×860 mm 660×720×860 mm
机器尺寸
（W×D×H）
Machine
dimension
595×545×845
mm
595×545×845
mm
595×570×845
mm 595×640×845 mm 595×665×845 mm
最高转速
Top speed 1400rpm
2.3 程序洗涤规格 Program Washing Capacity
模型
/
平台
Model/
Platform
XQG90-T514
VE
XQG90-T514
VE
新欧标
New
European
Standard
XQG90-T614
VE XQG100-T514 VE XQG100-T614 VE
洗涤容量
Washing capacity
标准
Standard 9 ○9 10 10
20℃○9 ○○○
棉
Cotton 9 ○9 10 10
环保 40-60
Eco 40-60 ○9 ○○○
节能洗
Eco Wash 6.5 ○6.5 7 6.5
强力洗
Intensive ○6.5 ○○○
除菌
Anti-Allergy 5 5 5 6 5
牛仔
Denim 5 5 5 6 5
大物洗
Bulky Item 9 9 9 10 10
环保筒清洁
Drum Clean 0 0 0 0 0
单脱水
Spin 9 9 9 10 10
漂洗/脱水
Rinse/Spin 9 ○9 10 10

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漂洗+脱水
Rinse+Spin ○9 ○○○
静梦洗
Night Wash 7 3 7 7.5 7
快洗
Quick 3 7 3 3.5 3
混合
Mixed Fabrics 5 ○5 6 5
混合
Mixed ○4.5 ○○○
丝绸
Silk 3.5 3.5 3.5 4 3.5
羊毛
Wool 3.5 3.5 3.5 4 3.5
化纤
Synthetic 4.5 5 4.5 5 4.5
注：○表示此机型没有此程序，数字表示此程序的洗涤容量。
Note: ○ means this machine does not have this program; the number means the washing capacity of
the program.
2.4 主要部件规格 Main Components Specifications
模型
Model XQG90-T5
14VE
XQG90-T5
14VE
新欧标
New
European
Standard
XQG90-T614VE XQG100-T5
14VE XQG100-T614VE
组件名称
Component
name
规格
Specification
排水泵
Drain pump 220V-240V～，50Hz
启动/暂停
开关
Start/pause
switch
按键
Button
水位开关
Water Level
Switch 250V～，16A
洗涤脱水
电机
Washing
motor
BLDC 电机，洗涤 DC70V，100W；脱水 DC310V，500W
BLDC motor，washing DC70V，100W；spinning DC310V，500W

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发热管
Heating
element 230V～,1900W
温度传感器
Temperature
sensor
电阻 R (25℃)=12kΩ
Resistance R(25℃)=12kΩ
选项开关
Options
switch
旋钮
Knob
门锁开关
Interlock
switch
250V～，
16A 250V～， 16A
250V
～，电磁门锁
250V～，
Electromagnetic
lock
250V～，
16A
250V
～，电磁门锁
250V～，
Electromagnetic
lock
进水阀
Water valve 220V-240V，50Hz/60Hz
XQG90-T514VE/XQG90-T514VE(新欧标 New European Standard)/XQG100-T514VE
XQG90-T614VE/XQG100-T614VE

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3.电路图 Circuit Diagram
XQG90-T514VE/XQG90-T514VE(新欧标)/XQG100-T514VE

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XQG90-T614VE/XQG100-T614VE
4.结构 Structure
4.1 结构图 Structure Diagram
详见装配图
See assembling drawing
4.2 水管系统 Water Line System
进水：进水管—进水阀—进水阀软管—进水斗—外桶
Water inflow: Inlet pipe—Water valve—Inlet valve hose—Inlet housing—Outer drum
排水：外桶—排水软管—排水泵—排水管
Drain: Outer drum—Drain hose①—Drain pump—Drain hose②
示意图如下：
Schematic diagram is as follows:

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进水阀
Water valve
进水阀软管
Inlet valve hose
进水斗
Inlet housing
排水泵
Drain pump
排水管
Drain hose②
排水软管
Drain hose①
外桶
Outer drum

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5.功能设置及显示 Function Settings and Display
5.1控制面板 Control Panel Figures
XQG90-T514VE/XQG90-T614VE
XQG90-T514VE(新欧标 New European Standard)
XQG100-T514VE/XQG100-T614VE

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5.2面板操作 Panel Operation
5.2.1 整机状态描述 Complete machine status description
NO.
当前状态
Current state
描述
Describe
1 掉电
Outage 电源线没有插接,没有电源输入 The power cord is not plugged in, there is no power input
2 关机
Off
只插上电源，无需任何按键操作，所有显示器和负载均关闭
Just plug in the power, without any key operation, and all the displays
and loads are off
3 待机
Standby 在待机状态下，转动旋钮进入选择程序模式 In standby mode, turn the knob to enter the program setting mode
4 运行
Running
完成程序选择后，按“启动/暂停”按键，程序进入运行模式
The program setting ends, press the "Start/Pause" button, and the
program enters the running mode
5 暂停
Pause
程序运行时，按“启动/暂停”键，程序进入暂停模式
When the program is running, press the "Start/Pause" key to enter the
paused mode of the program
6 预约
Delay
按预约键选择程序预约时间，并按启动键进入预约状态
Press the “Delay Start” key to select the appointment time, and press
the Start button to enter the reservation status.
7 报警
Alarm
故障状态时，电脑板检测到相应的故障并显示对应的故障代码。
In the fault state, the PCB detects the corresponding fault and displays
the corresponding fault code
8 维修模式
Maintenance
mode
用于检测或故障判断
For plant testing or failure judgment
5.2.2 程序功能表 Program function list
程序
Program
通用功能
General function
附加功能
Additional function
自动断电
Automatic power-off
温度
Temp
转速
Speed
XQG90-T5
14VE
XQG90-T6
14VE
XQG100-T5
14VE
XQG100-T6
14VE
XQG90-T5
14VE
新欧标
New
European
Standard
XQG90-T5
14VE
XQG90-T6
14VE
XQG100-T5
14VE
XQG100-T6
14VE
XQG90-T5
14VE
新欧标
New
European
Standard
XQG90-T5
14VE
XQG90-T6
14VE
XQG100-T5
14VE
XQG100-T6
14VE
XQG90-T5
14VE
新欧标
New
European
Standard
标准
Standard ★/ ●/ ●/
20℃/ ★/ ○/ ○

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棉
Cotton ★/ ●/ ●/
环保 40-60
Eco 40-60 / ★/ ○/ ○
节能洗
Eco Wash ★/ ○/ ●/
强力洗
Intensive / ★/ ●/ ○
除菌
Anti-Allergy ★★○○●●
牛仔
Denim ★★●●●●
大物洗
Bulky Item ★★●●●●
环保筒清洁
Drum
Clean
★★●●○○
单脱水
Spin ★★○○●●
漂洗/脱水
Rinse/Spin ★/ ○/ ●/
漂洗+脱水
Rinse+Spin /★/ ○/ ●
静梦洗
Night Wash ★★●●●●
快洗
Quick ★★○○●●
混合
Mixed
Fabrics
★/ ●/ ●/
混合
Mixed / ★/ ●/ ●
丝绸
Silk ★★●●●●
羊毛
Wool ★★●●●●
化纤
Synthetic ★★●●●●

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程序
Program
附加功能
Additional function
加漂洗
Rinse+
XQG90-T514
VE
XQG90-T514
VE
新欧标
New
European
Standard
XQG90-T614
VE XQG100-T514 VE XQG100-T614 VE
标准
Standard ●/ ●●●
20℃/ ○/ / /
棉
Cotton ●/ ●●●
环保 40-60
Eco 40-60 / ○/ / /
节能洗
Eco Wash ●/ ●●●
强力洗
Intensive / ○/ / /
除菌
Anti-Allergy ●●●●●
牛仔
Denim ●●●●●
大物洗
Bulky Item ●○●●●
环保筒清洁
Drum
Clean
○○○○○
单脱水
Spin ○○○○○
漂洗/脱水
Rinse/Spin ●/ ●●●
漂洗+脱水
Rinse+Spin / ●/ / /
静梦洗
Night Wash ○○○○○
快洗
Quick ●●●●●
混合
Mixed
Fabrics
●/ ●●●

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混合
Mixed / ○/ / /
丝绸
Silk ●●●●●
羊毛
Wool ●●●●●
化纤
Synthetic ●○●●●
程序
Program
附加功能
Additional function
预约
Delay
童锁
Child lock
静音
Mute
XQG90-T5
14VE
XQG90-T6
14VE
XQG100-T5
14VE
XQG100-T6
14VE
XQG90-T5
14VE
新欧标
New
European
Standard
XQG90-T5
14VE
XQG90-T6
14VE
XQG100-T5
14VE
XQG100-T6
14VE
XQG90-T5
14VE
新欧标
New
European
Standard
XQG90-T5
14VE
XQG90-T6
14VE
XQG100-T5
14VE
XQG100-T6
14VE
XQG90-T5
14VE
新欧标
New
European
Standard
标准
Standard ●/ ●/ ●/
20℃/ ●/ ●/ ●
棉
Cotton ●/ ●/ ●/
环保 40-60
Eco 40-60 / ●/ ●/ ●
节能洗
Eco Wash ●/ ●/ ●/
强力洗
Intensive / ●/ ●/ ●
除菌
Anti-Allergy ●●●●●●
牛仔
Denim ●●●●●●
大物洗
Bulky Item ●●●●●●
环保筒清洁
Drum
Clean
●●●●●●
单脱水
Spin ●●●●●●

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漂洗/脱水
Rinse/Spin ●/●/●/
漂洗+脱水
Rinse+Spin /●/●/●
静梦洗
Night Wash ●●●●●●
快洗
Quick ●●●●●●
混合
Mixed
Fabrics
●/ ●/ ●/
混合
Mixed / ●/ ●/ ●
丝绸
Silk ●●●●●●
羊毛
Wool ●●●●●●
化纤
Synthetic ●●●●●●
注：★表示默认开启，○表示该功能不可选，●表示可选，/表示此机型没有此程序。
Note: ★indicates that it is on by default; ○ indicates that the function is not optional; ● indicates that it
is optional; / means that this model does not have this program.
5.2.3 按键/旋钮功能 Button/Knob function
按键/旋钮功能：启动/暂停，温度，转速，加漂洗，预约 5个常用按键和程序 1个旋钮
Button/Knob functions: Start/Pause, Temperature, Speed, Rinse+, Delay, There are 5 commonly used
buttons and 1 program knob.
NO.
产品状态
Product state
按键
/
旋钮
Buttons/Knob
操作和显示
Operation and Display
1 关机
Off
启动/暂停
Start/Pause
按键无效并且显示关闭
The key is invalid and the display is off
温度
Temp
转速
Speed
加漂洗
Rinse+
预约
Delay
旋钮（除“OFF”档）
Knob
(Except “OFF”)
选择运行程序
Select run program

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2 待机
Standby
启动/暂停
Start/Pause
所选程序立即启动
The selected program starts
immediately
温度
Temp 选择洗涤温度 Select the wash temperature
转速
Speed 选择脱水转速 Select the spin speed
加漂洗
Rinse+ 选择漂洗次数 Select the rinse times
预约
Delay 选择程序预约时间 Select the program appointment time
旋钮
Knob 改变运行程序 Change the running program
3 运行
Running
启动/暂停
Start/Pause 暂停 Pause
温度
Temp 显示设定温度 Display the set temperature
转速
Speed 显示设定转速 Display the set temperature
加漂洗
Rinse+
显示设定漂洗次数
Display set the number of rinsing
times
预约
Delay 无反应 No response
旋钮
Knob
显示“Err”
Display “Err”
旋至“OFF”档关机
Turn to “OFF” to shut down
童锁状态下，旋动旋钮都显示“Err”
In the child lock state, turning the knob
will display "Err"
4 暂停
Pause
启动/暂停
Start/Pause
继续停止前的程序
Continue the procedure before
stopping
温度
Temp
加热开始前可改变洗涤温度
The washing temperature can be
changed before heating
转速
Speed
最后一次脱水前可改变脱水转速
The dehydration speed can be
changed before the last dehydration
加漂洗
Rinse+
主洗洗涤阶段可改变漂洗次数
The rinsing times can be changed in
the main washing stage

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预约
Delay 无反应 No response
旋钮（除“OFF”档）
Knob
(Except “OFF”)
改变运行程序
Change the running program
5 预约
Delay
启动/暂停
Start/Pause 预约启动或暂停 Delay start or pause
温度
Temp
预约暂停可选择洗涤温度
The washing temperature can be
selected when the appointment is
suspended
转速
Speed
预约暂停可选择脱水转速
The dehydration speed can be
selected when the appointment is
suspended
加漂洗
Rinse+
预约暂停可选择漂洗次数
The rinsing times can be selected
when the appointment is suspended
旋钮（除“OFF”档）
Knob
(Except “OFF”)
选择运行程序
Select the running program
6 报警
Alarm
启动/暂停
Start/Pause 复位或保持报警状态 Reset or keep alarm state
旋钮（旋至“OFF”
档）
Knob
(Except “OFF”)
关闭机器
Shut down the machine
5.3 特殊功能 Special Functions
5.3.1 自动断电 Automatic power-off
洗涤周期结束后，机器进入待机状态。控制面板上没有任何控制，10 分钟后电源关闭。
When washing cycle is finished, the machine will change into standby mode. And the power will be off
after 10 minutes without any control on the control panel.
5.3.2 平衡 Balance
洗衣机装有自动感应系统，在脱水时能自动检测衣物的平衡性，为了保护洗衣机不受损坏，在检测到衣
物的平衡性差或偏心大时，洗衣机会通过适当延长脱水时间来调整衣物的平衡性，或脱水时洗衣机以较
低的转速运行。
The washing machine is equipped with an automatic sensing system, which can automatically detect
the balance of the clothes during dehydration. In order to protect the washing machine from damage,
the washing machine will adjust the balance of the clothes by appropriately extending the dehydration
time when the clothes are detected to have poor balance or large eccentricity. The washing machine

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runs at a lower speed during dehydration.
5.3.3温度 Temp
在程序启动前按下“温度”按键，可选择不同的程序洗涤温度，部分程序温度不可选。
Press this button repeatedly to change the wash temperature. But some program temperatures are
not optional.
5.3.4转速 Speed
按压此按键可以选择不同的脱水转速。
Press this button repeatedly to change the spin speed.
5.3.5加漂洗 Rinse
按压此按键可以选择不同的漂洗次数。
Press this button repeatedly to change the rinse times.
5.3.6预约 Delay
按压此按键可以预约洗衣机启动时间，预约时间为 1-24 小时。预约时间从按压启动按键后开始计算。
Press this button repeatedly to set the delay time of the starting of a wash cycle from 1 hour to 24
hours. The appointment time is calculated after pressing the “Start/Pause” button.
5.3.7静音 Mute
静音功能可关闭所有提示音及报警音。
开启此功能：长按“温度”键 3秒钟。
关闭此功能：再次长按“温度”键 3秒钟。
The function of "Mute" is to close all the prompt tone and alert sounds.
How to start this function: Press the "Temp" button for 3 seconds.
How to cancel this function: Press the "Temp" button for 3 seconds again.
5.3.8童锁 Child lock
为了防止洗衣机在洗衣过程中因儿童的误操作导致的不正常洗衣，可启动童锁功能：
1、同时按压“加漂洗”和“转速”按键 3秒启动童锁功能，再次同时按压“加漂洗”和“转速”按键
3秒即可取消童锁功能。当图标亮起时，童锁功能启动。此功能在洗涤周期中将一直执行。
2、当童锁功能工作时，除将程序旋钮旋至“OFF”位置关机外，所有按键将操作无效。
The function of "Child lock" is to lock the control panel to prevent the misuse by children.
1. Press the "Rinse+" and "Speed" buttons at the same time for 3 seconds to start the function; press

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the "Rinse+" and "Speed" buttons again at the same time for 3 seconds to cancel this function.
When the icon “ ” is lighted up on the screen, the function works. This function can be selected
during a washing cycle.
2.When this function works，all keys and knob are not available，except for the knob turn to the
position "OFF".
6.服务测试程序 Service Testing Procedures
6.1 按键注释 Key Notes:
以XQG90-T514VE 为注释模型，各机型的检测模式按键注释位置是一样的。
Take XQG90-T514VE as the note model，the position of key notes for detection mode are the same
for each mode.
K1 键：Delay；K2 键：Rinse+；K3 键：Speed；K4 键：Temp；K5 键：Start/Pause；
K1：Delay；K2：Rinse+；K3：Speed；K4：Temp；K5：Start/Pause；
6.2 检测模式 Detection Mode
将旋钮旋至 P01 位置，同时按 K1 及K2 按键不放, 然后插上电源进入检测模式，蜂鸣发出“嘟嘟嘟、
嘟嘟嘟”鸣叫，所有指示灯、图标闪烁 3次，然后熄灭，显示屏剩余时间显示“PLt”,锁门等待选择
执行模式。此时若按“启动/暂停”键，程序执行自动检测模式；若旋动程序旋钮则执行手动检测模式。
具体流程如下：
Turn the knob to position P01, press the K1 and K2 keys at the same time ,and then plug in the power
and enter detection mode, the buzzer will sound, all indicator lights/icons will flash three times, and
then go out, the remaining time of the display will display "PLt", lock the door and wait for the
execution mode to be selected. At this time, if you press the “Start/Pause” key, the program will
P01
P02
P03
P04
P05
P06
P07
P08
K1 K2 K3 K4 K5