GE Zoneline AZ91H09D E Series User manual

Write the model and serial
numbers here:
Model #_________________
Serial # _________________
You can find them on a label on
the top panel.
GE is a trademark of the General Electric Company. Manufactured under trademark license.
OWNER’S MANUAL
AIR CONDITIONER
Zoneline®Vertical
49-5000448 Rev. 1 10-19 GEA
SAFETY INFORMATION .........3
USING THE ZONELINE
Power Disconnect .....................4
Ventilation Control.....................4
Room Freeze Protection................4
About your Heat Pump .................4
CARE AND CLEANING
Air Filters .............................5
Drain .................................5
Indoor/Outdoor Coils ..................6
Base Pan .............................6
INSTALLATION INSTRUCTIONS
Preparation ........................ 7,8
Ductwork .............................8
Accessories ...........................9
Return Air Grille Options. . . . . . . . . . . . . . .10
Utility Closet Connection Locations ..10
Typical Closet and Dimensions ......... 11
Installation Sequence .................12
Plenum Installation ...................12
Grille Installation .....................12
Build Base Platform ..................12
Drain connection .....................13
Connect the Top Duct .................14
Thermostat .......................15, 16
Electrical Connection...............17, 18
Installation Checklist ..................18
Connect Power .......................18
TROUBLESHOOTING TIPS
Normal Operating Sounds .............19
Troubleshooting Tips................. 20
Error Codes ..........................21
CONSUMER SUPPORT
Product Registration ..............23, 24
Limited Warranty .....................25
Consumer Support ................... 26
Heat Pump Models Small Chassis
AZ91H09D*E
AZ91H09E*E
AZ91H12D*E
AZ91H12E*E
ESPAÑOL
For a Spanish version of this
manual, visit our Website at
www.zoneline.com.
Para consultar una version
en español de este manual
de instrucciones, visite nuestro
sitio de internet
www.zoneline.com.
FRANÇAIS
For a French version of this
manual, visit our Website at
www.zoneline.com.
Pour un version français de
ce manuel d’utilisation, veuillez
visiter notre site web à l’adresse
www.zoneline.com.
PTAC DIRECT SALES, INC.
185 S. Kimball Ave., Suite 130
Southlake, TX 76092
877.454.7822

249-5000448 Rev. 1
THANK YOU FOR MAKING GE APPLIANCES A PART OF YOUR HOME.
Whether you grew up with GE Appliances, or this is your first, we’re happy to have you in the family.
We take pride in the craftsmanship, innovation and design that goes into every GE Appliances
product, and we think you will too. Among other things, registration of your appliance ensures that we
can deliver important product information and warranty details when you need them.
Register your GE appliance now online. Helpful websites and phone numbers are available in the
Consumer Support section of this Owner’s Manual. You may also mail in the pre-printed registration
card included in the back of this manual.

49-5000448 Rev. 1 3
READ AND SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
SAFETY INFORMATION
For your safety, the information in this manual must be followed to minimize the risk of fire, explosion,
electric shock, property damage, personal injury, or loss of life.
SAFETY PRECAUTIONS
WARNING
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NOTE: We strongly recommend that any servicing be performed by a qualified individual.
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disposal about what to do.
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and safety standards approved for use with this refrigerant. DO NOT use equipment certified for
R22 refrigerant only.

49-5000448 Rev. 1
FEATURES OF THE ZONELINE
Features
About Your Heat Pump (on some models)
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heat from the outside air—even when the outside
temperature is below freezing— and releasing that heat
indoors.
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don’t change the room thermostat setting very often.
Raising the heat setting 2–3 degrees will cause the
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reach the new temperature setting quickly.
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any setting to prevent short cycling.
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stops after the compressor cycles off.
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than heat pumps and cost more to operate.
Power Disconnect
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=RQHOLQH
NOTE:7KHSRZHUGLVFRQQHFWGRHVQRWUHPRYHSRZHUIURP
WKHWHUPLQDOEORFNORFDWHGXQGHUWKHFRQWUROER[SDQHO
Ventilation Control
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When the lever is in the CLOSE position, only the air inside
the room is circulated and filtered.
When the lever is in the OPEN position, some outdoor air
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cooling efficiency.
To close the vent, move the slide lever to the right.
To open the vent, move the slide lever to the left.
Energy Tip: Keep the vent control in the CLOSE position.
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NOTE: Ventilation openings are not intended to be the
source of make-up air for building ventilation systems due to
the additional heating and cooling loads generated.
Power
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Close
Room Freeze Protection
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mode as long as power is applied to the unit.
Ventilation
Control Slide
Lever
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Panel
WARNING
Electric Shock Hazard
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disconnect on front of the chassis.
Failure to do so can result in personal injury and/or
death.

49-5000448 Rev. 1 5
Care and Cleaning
CARE AND CLEANING
Air Filters
NOTICE: Do not operate the Zoneline without the filter
in place. If a filter becomes torn or damaged, it should
be replaced immediately.
Operating without the filter in place or with a damaged filter
will allow dirt and dust to reach the indoor coil and reduce
the cooling/heating, performance, airflow and efficiency of
the unit.
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filters reduce cooling, heating performance and air flow.
Changing the filter will: 'HFUHDVHFRVWRIRSHUDWLRQVDYH
HQHUJ\SUHYHQWFORJJHGKHDWH[FKDQJHUFRLOVDQGUHGXFH
the risk of premature component failure.
Replacement filters should be purchased from your local
retailer where air conditioner and furnace accessories are
sold.
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)LOWHUVL]HVIRU5$95*DQG5$95*DUH´[´
)LOWHUVL]HVIRU5$95*LV´[´
NOTE: Use only one filter in the installation.
To replace the filter (chassis mounted return air filter):
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or rotate upper filter holder to clear top of the filter.
2. Remove the filter.
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To maintain optimum performance, change the filter at
least every 30 days.
Drain
Clean the drain system regularly to prevent clogging.
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area. Check the unit condensate drain periodically. Keep
it free of anything that may block or impeded the flow of
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matter in the drain pipe, it should be removed and cleaned.
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Unit-mounted filter
Remove filter
Return air grille
RAVRG2
Filter
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and replace
the filter:
Access-panel with
return air grille
Hinge on left Side
of door
RAVRG3
Filter
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Access-panel with
return air grille
5$95*
Filter
´[´

649-5000448 Rev. 1
CARE AND CLEANING
Care and Cleaning
Indoor/Outdoor Coils
The Indoor/Outdoor coils on the Zoneline should be
cleaned and checked regularly.
NOTE: When cleaning the coils do not use acid based
coil cleaners. Care must be taken to avoid bending the
aluminum fins on the coils.
Indoor-Air Coil
Minor amounts of lint and dirt may pass through the
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accumulations can be carefully vacuumed away with a
brush attachment on a vacuum cleaner or professionally
steam cleaned away.
Outdoor-Air Coil
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outdoor-air intake should also be kept free of obstructions.
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opening will reduce the efficiency of your unit and could
cause premature compressor failure.
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the unit to be removed from the closet. See servicing
section of this manual for instructions on how to remove the
unit.
Outdoor coils
Have the coils cleaned regularly.
Base Pan
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the unit from the outside and settle in the base pan (the
bottom of the unit).
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may be present in the base pan.
Check it periodically and clean, if necessary.
([WHULRU6LGH
,QWHULRU6LGH

49-5000448 Rev. 1 7
Installation Preparation
BEFORE YOU BEGIN
Read these instructions completely and carefully.
• IMPORTANT – Save these
instructions for local inspector’s use.
• IMPORTANT – Observe all
governing codes and ordinances.
• Note to Installer – Be sure to leave these
instructions with the owner.
• Note to Owner – Keep these instructions for
future reference.
• Proper installation is the responsibility of the
installer.
• Product failure due to improper installation is not
covered under the Warranty.
• You must use all supplied parts and use proper
installation procedures as described in these
instructions when installing this air conditioner.
Questions? Call 844-GE4-PTAC (or 844-434-7822 ) or Visit our Website at: GEAppliances.com
IMPORTANT ELECTRICAL
SAFETY—READ CAREFULLY
• All electrical connections and wiring MUST
be installed by a qualified electrician.
• Follow the National Electrical Code (NEC) and local
codes and ordinances.
• For personal safety, this Zoneline must be properly
grounded.
• Protective devices (fuses or circuit breakers)
acceptable for Zoneline installations are specified
on the nameplate of each unit.
• Do not use an extension cord with this unit.
• Aluminum building wiring may present special
problems—consult a qualified electrician.
• When the unit is not running there is still voltage to
the electrical controls.
• Disconnect the power to the unit before servicing
by removing the branch circuit fuses or turning the
circuit breakers off at the panel.
WARNING
ELECTRICAL
REQUIREMENTS
INSTALLATION INSTRUCTIONS
Wire Size Use ONLY wire size recommended for
single outlet branch circuit
Fuse/Circuit
Breaker
User ONLY type and size fuse or
HACR circuit breaker indicted on units
rating plate. Proper over current pro-
tection to the units is the responsibilty
of the owner.
Grounding 8QLW0867EHJURXQGHGIURPEUDQFK
circuit to unit, or through separate
ground wire provided on permanently
connected units. Be sure that branch
circuit is grounded.
Wire Sizing Use recommended wire size given in
tables and install a single branch cir-
cuit. All wiring must comply with local
and national codes.
NOTE: Use copper conductors only.
NOTE: All field wiring must comply with NEC and
local codes. It is the responsibility of the installer
to insure that the electrical codes are met.
• Use ONLY the wiring size recommended for single
outlet branch circuit.
• Proper current protection is the responsibility of the
owner.
Recommended branch circuit wire sizes*
Nameplate
maximum circuit
breaker size
AWG Wire size**
$
$
$



AWG – American Wire Gauge
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NOTE: Use copper conductors only.

849-5000448 Rev. 1
Installation Preparation
INSTALLATION INSTRUCTIONS
Ductwork
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a recognized method such as the equal friction
method, or velocity reduction method, using the
appropriate duct calculator(s) for the type(s) of duct
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taking into consideration all fittings, registers and/or
diffusers. DO NOT operate unit without a supply
duct attached.
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configuration to perform properly.
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(ESP) available can be estimated from the chartsto
the left. Use these charts to select your fan speed
setting.
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duct. 3XOODOOGXFWWLJKW([WUDGXFWVODFNFDQJUHDWO\
increase static pressure.
NOTICE: Flex duct can collapse and
cause airflow restrictions. Do not use flex duct
for 90° bends or unsupported runs of 5 ft. or
more.
Indoor Air Flow Data
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using an inclined manometer or magnehelic gauge,
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Use the air flow correction multipliers contained in
FKDUW³%´WRGHWHUPLQHDFFXUDWHDLUIORZXQGHUWKH
listed conditions. Under no circumstances should
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VWDWLFSUHVVXUHLQH[FHVVRI´:&2SHUDWLRQ
of the SPVU under these conditions will result in
inadequate air flow leading to poor performance and/
or premature component failure.
Chart A - CFM - Determining the Indoor CFM
Models
$=+$=+
Fan
Speed Low High
(63³ SCFM
´  
´  
´  
´  
´  
(63 H[WHUQDOVWDWLFSUHVVXUHLQLQFKHVZDWHUFROXPQ
Rated CFM at Low Speed:
$=+  $=+ 
For single speed thermostats connect to the GL terminal for
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thermostats will use both terminals.
Chart B - Correction Multipliers
Correct CFM (if needed)
Correction Multipliers for:
99 
9 
Heating 
Cooling 
Your airflow should be balanced based on many
factors, such as available ESP, room CFM, and
ductwork. Consult an HVAC engineer for proper
DSSOLFDWLRQV([WHUQDOVWDWLFSUHVVXUH(63FDQEH
measured with a manometer or pitot tube. Once this
ESP is established, you can calculate the CFM using
the above chart.
Higher CFMs tend to increase 6(16,%/(capacity,
enhance room circulation and increase duct noise,
while lower CFMs tend to increase /$7(17capacity
and reduce noise.

49-5000448 Rev. 1 
Installation Accessories
INSTALLATION INSTRUCTIONS
ZONELINE COMPONENTS (Small Chassis)
Architectural Louver
RAVAL2
Cutout
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5/8:[7»8´H
A
B
Cutout
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28´:[´H
Cutout
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3»8´:[3»8´H
OR
´
´
22-»2´
22-»2´
Model Type Electronic
Thermostat Kit Number
Electric Resistance Models 5-wire 5$.3DQG5$.'
Electric Resistance Models 6-wire 5$.)
Heat Pump Models 6-wire 5$.3DQG5$.'
Heat Pump Models 7-wire 5$.)
Grille
Kit RAVAL2
([WHULRU
Outside Wall
Part B
,QVLGH
Wall Plenum Unit
Part A
Outside
Wall Plenum
25-/´
/´
Return Air Grille
RAVRG2
)LOWHU6L]H´[´
Field Supplied
Access Panel with
Return Air Grille
RAVRG1
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Field Supplied
OR Cutout
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27´:[3»´H
Access Panel with
Return Air Grille
RAVRG3
)LOWHU6L]H´[´
Field Supplied
Wall Plenum
RAVWPT8 - telescopes from 5-1/2” to 8”
RAVWPT14 - telescopes from 8” to 14”
Small Chassis
8QLWKHLJKW´
/8´
3/8´
58"
29"
Wall Thermostat
Hinge on left
Side of door
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REQUIRED ACCESSORIES for NEW Installation*
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required.

 49-5000448 Rev. 1
Installation Overview
RETURN AIR GRILLE INSTALLATION OPTIONS
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arrangements will cause performance problems.
There are four indoor return air grille installation options. Choose the option that best suits your installation
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NOTE: Use only one filter in the installation.7KHILOWHUPD\EHLQVWDOOHGRQWKHXQLWRULQWKHDFFHVVSDQHOGRRU
INSTALLATION INSTRUCTIONS
UTILITY CLOSET CONNECTION LOCATIONS
IMPORTANT: Plan and locate plenum, electrical connection,
drains and thermostat carefully to avoid interference. Hard-to-
reach locations will make installation and service difficult!
Reference Dimensions
A 7KHUPRVWDWFDEOH
B ,QFRPLQJ3RZHU&RQGXLW
C Unit width and depth: 23-»8´
D 8QLWKHLJKW5/8´3/´ZLWKGXFW
E&RQGHQVDWHGUDLQV´FRQQHFWRU
 &KRRVHRQHRI7+5((3ULPDU\'UDLQ
locations (select one location and plug
the other two):
 5LJKW6LGH
 /HIW6LGH
 %DFN3OHQXP6LGH
• Secondary drain water flows into
plenum from the back of the unit.
Outside wall
)OH[GXFWPD\EHXVHG
for transitions only
Use rigid duct for
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C
C
'
5DLVHG3ODWIRUP6XUIDFHUHFRPPHQGHG´PLQLPXPKHLJKW
B
A
8VHIOH[LEOHRU
hard conduit for
direct connection
´
3/8´
6-3/8´
Small Chassis
8QLWVOLGHVLQWRZDOOSOHQXPDSSUR[LPDWHO\´
Primary Drains
• A drain connection is located on the back of the unit
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• A drain connection is located on the right and left
VLGHRIWKHXQLWDSSUR[LPDWHO\´IURPWKHIURQWRI
the unit.