GE 28301 User manual

Model 28301
2 in 1 - Internet Phone
Additional Handset
User’s Guide

2
Important Information
NOTICE: This product meets the applicable Industry Canada technical
specifications.
Operation is subject to the following two conditions: (1) This device may not
cause interference, and (2) This device must accept any interference, including
interference that may cause undesired operation of the device.
The equipment must be installed using an acceptable method of connection.
The customer should be aware that compliance with the above conditions may
not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian
maintenance facility designated by the supplier. Any repairs or alterations
made by the user to this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to disconnect the
equipment.
Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines and internal metallic water
pipe systems, if present, are connected together. This precaution may be
particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but
should contact the appropriate electric inspection authority, or electrician, as
appropriate.
NOTES: This equipment may not be used on coin service provided by the
telephone company.

3
Interference Information
This equipment generates and uses radio frequency energy which may
interfere with residential radio and television reception if not properly
installed and used in accordance with instructions contained in this
manual. Reasonable protection against such interference is ensured,
although there is no guarantee this will not occur in a given installation. If
interference is suspected and verified by switching this equipment on and
off, the user is encouraged to try to correct the interference by one or more
of the following measures: Reorient the radio/television receiver’s antenna,
relocate the equipment with respect to the receiver, plug the equipment
and receiver into separate circuit outlets. The user may also wish to
consult a qualified radio/television technician for additional suggestions.
This equipment has been fully tested and complies with all limits for Class
B computing devices pursuant to part 15 FCC Rules and Regulations.
Telephone Network Information
Should your equipment cause trouble on your line which may harm the
telephone network, the telephone company, where practicable, may notify you
that temporary discontinuance of service may be required. Where prior notice
is not practicable and the circumstances warrant such action, the telephone
company may temporarily discontinue service immediately.
The telephone company may make changes in its communications facilities,
equipment, operations or procedures where such action is required in the
operation of its business. If these changes are expected to affect the use or
performance of your telephone equipment, the telephone company will likely
give you adequate notice to allow you to maintain uninterrupted service.
Notice must be given to the telephone company upon termination of your
telephone from your line.

4
REN Number
On the bottom of this equipment is a label indicating, among other information,
the Ringer Equivalence Number (REN) for the equipment.
The REN is useful in determining the number of devices you may connect to
your telephone line and still have all of these devices ring when your telephone
number is called. In most (but not all) areas, the sum of the RENs of all devices
connected to one line should not exceed 5. To be certain of the number of
devices you may connect to your line as determined by the REN, you should
contact your local telephone company.
REN Number is located on the cabinet bottom.
Hearing Aid Compatibility (HAC)
This telephone system meets FCC standards for Hearing Aid Compatibility.
Licensing
Licensed under US Patent 6,427,009.
FCC RF Radiation Exposure
Statement
This equipment complies with FCC RF radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated
with a minimum distance of 20 centimeters between the radiator and your
body. This transmitter must not be co-located or operated in conjunction with
any other antenna or transmitter.”
For body worn operation, this phone has been tested and meets the FCC RF
exposure guidelines when used with the belt clip supplied with this product.
Use of other accessories may not ensure compliance with FCC RF exposure
guidelines.
Information for DECT Product
This 28301 telephone is compliant with the DECT 6.0
standard which operates in the 1.92GHz to 1.93GHz
frequency range.

5
Table of Contents
Important InformatIon............... 2
Interference InformatIon........... 3
telephone network InformatIon 3
ren number ............................. 4
hearIng aId compatIbIlIty (hac)4
lIcensIng ................................... 4
fcc rf radIatIon exposure
statement.......................... 4
InformatIon for dect product 4
table of contents ..................... 5
IntroductIon ............................. 6
before you begIn ...................... 6
Parts CheCklist ........................... 6
InstallatIon ............................... 7
Digital seCurity system ............. 7
imPortant installguiDelines...... 7
handset layout ......................... 8
InstallIng the phone.................. 9
installing the hanDset Battery 9
hanDset Charge CraDle..........10
telephone operatIon ............... 10
Power on/off oPeration.......10
registration ...............................10
Deregistration ...........................11
seleCt Base ................................12
Default setting .........................12
changIng the battery .............. 13
battery safety precautIons ..... 13
troubleshootIng guIde............ 14
telePhone solutions ...........14
Caller iD solutions............16
skyPe solutions....................17
Battery solutions................18
general product care ............ 18
causes of poor receptIon........ 19
servIce..................................... 19
lImIted warranty.................... 20
Index ....................................... 23
SEE MARKING ON BOTTOM / BACK OF PRODUCT
RISKOFELECTRICSHOCK
DONOTOPEN
WARNING: TO
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSETHIS
PRODUCT TO RAIN
OR MOISTURE.
THE LIGHTNING
FLASH AND ARROW
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE
THE PRODUCT.
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR
BACK). NO USER
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
CAUTION:

6
Introduction
CAUTION: When using telephone equipment,
there are basic safety instructions that
should always be followed. Refer to the
IMPORTANT SAFETY INSTRUCTIONS provided
with this product and save them for future
reference.
IMPORTANT: Because cordless phones operate
on electricity, you should have at least one
phone in your home that isn’t cordless, in case
the power in your home goes out.
Before You Begin
Parts Checklist
Make sure your package includes the items shown here.
Handset
charge cradle
Handset
AC power
adaptor
2 AAA
Nickel-metal
Hydride batteries
Battery
compartment
cover Belt clip

7
Installation
Digital Security System
Your cordless phone uses a digital security system to protect
against false ringing, unauthorized access, and charges to your
phone line.
INSTALLATION NOTE: This product operates at a
frequency of 1.9GHz. to provide communication
with minimal interference from other electronic
devices. To further minimize the possibility of
interference, the base of the cordless telephone
should not be placed near or on top of a
TV, microwave oven, or VCR. If interference
continues, move the cordless telephone further
away from these appliances.
Important Installation Guidelines
• Avoid sources of noise and heat, such as motors, fluorescent
lighting, microwave ovens, heating appliances and direct
sunlight.
• Avoid areas of excessive dust, moisture and low
temperature.
• Avoid other cordless telephones.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack
is specifically designed for wet locations.
• Never touch non-insulated telephone wires or terminals,
unless the telephone line has been disconnected at the
network interface.
• Use caution when installing or modifying telephone lines.

8
Handset Layout
Soft Key Left
(SKL/ | )
(button)
display
speaker
(button)
#/PAUSE/lock
(button)
INT
(intercom button)
END CALL
(button)
REDIAL/flash
(button)
*
(button)
5/6Navigational
(button)
Landline (button)
[traditional call]
earpiece
Skype (button)
[computer call]
Soft Key Right
(SKR/ | )
(button)
microphone

9
Installing the Phone
Installing the Handset Battery
NOTE: You must connect the handset battery
before using the cordless handset(s).
CAUTION: To reduce the risk of fire or
personal injury, use only the Thomson Inc.
approved model GP80AAAHC - NiMH 1.2V
800mAh rechargeable Nickel-metal Hydride
battery, which is compatible with this unit.
1. Locate batteries and battery door which are packaged
together inside a plastic bag and are separate from the
handset.
2. Locate the battery compartment on the back of the handset.
3. Insert the batteries.
4. Close the battery compartment by pushing the door up until
it snaps into place.

10
Handset Charge Cradle
1. Choose an area near an electrical outlet and place your
cordless telephone on a level surface.
2. Plug the AC power converter into the electrical outlet and the
DC connector into the jack on the back of the cradle.
3. Place the handset in the cradle. The CHARGE indicator turns
on, verifying the battery is charging.
Allow handset to charge for 16 hours prior to first use. If you
do not properly charge the handset, battery performance is
compromised.
CAUTION: Use only the model 5-2718 power
adaptor that came with this unit. Using other
power adaptors may damage the unit.
Telephone Operation
Power On/Off Operation
The handset is powered on by connecting the battery or if the
handset has been powered down, press and hold the END CALL
button for 2 seconds.
To power off the handset, press and hold the END CALL button
for 2 seconds.
Note: If the handset is on the cradle, only the
(speaker) and END CALL buttons are functional.
Registration
YOU MUST REGISTER THE HANDSET TO THE MAIN BASE
BEFORE USE! It is not recommended that handset be
registered again unless absolutely necessary.