GE 29488 User manual

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29488
4-Line Caller ID Intercom Speakerphone
User’s Guide

2
EQUIPMENT APPROVAL INFORMATION
Your telephone equipment is approved for connection to the Public SwitchedTelephone Network and is in compliance with parts
15 and 68, FCC Rules and Regulations and theTechnical Requirements forTelephoneTerminal Equipment published by ACTA.
1Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence
Number (REN) for the equipment.You must, upon request, provide this information to your telephone company.
The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices
ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line
should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact
your local telephone company.
Notes
•This equipment may not be used on coin service provided by the telephone company.
•Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if you are on a
party line. Check with your local telephone company.
•Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.
2Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where
practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the
circumstances warrant such action, the telephone company may temporarily discontinue service immediately. In case of such
temporary discontinuance, the telephone company must: (1) promptly notify you of such temporary discontinuance; (2) afford you
the opportunity to correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to
procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, equipment, operations or procedures where such
action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are
expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in
writing, to allow you to maintain uninterrupted service.
INTERFERENCE INFORMATION
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)This device may not cause
harmful interference; and (2)This device must accept any interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur
in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference).
•Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna.
•Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is
connected.
If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for
additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “HowTo Identify and
Resolve Radio/TV Interference Problems.”This booklet is available from the U.S. Government Printing Office, Washington, D.C.
20402. Please specify stock number 004-000-00345-4 when ordering copies.
HEARING AID COMPATIBILITY (HAC)
This telephone system meets FCC standards for Hearing Aid Compatibility.
US NUMBER IS LOCATED ONTHE CABINET BOTTOM
REN NUMBER IS LOCATED ONTHE CABINET BOTTOM

3
SEE MARKING ON BOTTOM / BACK OF PRODUCT
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING:TO PREVENT FIRE OR
ELECTRICAL SHOCK HAZARD, DO
NOT EXPOSETHIS PRODUCT TO
RAIN OR MOISTURE.
THE LIGHTNING FLASH
AND ARROW HEAD
WITHIN THE TRIANGLE
IS A WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE THE
PRODUCT.
CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
COVER (OR BACK). NO USER
SERVICEABLE PARTS INSIDE. REFER
SERVICING TO QUALIFIED SERVICE
PERSONNEL.
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING THE
PRODUCT.
CAUTION:
TABLE OF CONTENTS
EQUIPMENT APPROVAL INFORMATION ....................................................... 2
INTERFERENCE INFORMATION .................................................................. 2
HEARING AID COMPATIBILITY (HAC)....................................................... 2
INTRODUCTION .................................................................................... 4
BEFORE Y OU BEGIN ............................................................................. 4
PARTS CHECKLIST ............................................................................ 4
MODULAR JACK REQUIREMENTS ........................................................ 4
IMPORTANT INSTALLATION INFORMATION ................................................... 5
INSTALLING AND REPLACING BATTERIES ............................................... 5
INSTALLING THE PHONE ......................................................................... 6
CONNECTING THE AC (ELECTRICAL) POWER ......................................... 6
CONNECTING THE HANDSET ............................................................... 6
CONNECTING LINES 1+2 AND 3+4 TOT WO DUAL-LINE
PHONE JACKS ..................................................................... 6
CONNECTING LINES 1+2 AND 3+4 TO FOUR SINGLE-LINE
PHONE JACKS ..................................................................... 6
WALL MOUNTING ........................................................................... 7
SETTING UPTHE T ELEPHONE .................................................................. 7
SETTING APHONE ID....................................................................... 8
SETTING THE PHONE NAME ............................................................... 8
CHANGING APHONE ID .................................................................... 8
SYSTEM VERIFICATION ...................................................................... 9
OTHER SYSTEM PHONES ............................................................. 9
SETTING UPTHE CLOCK .................................................................... 9
PROGRAMMING THE HOUR FORMAT .................................................... 9
SETTING THET IME ............................................................................ 9
HOUR ...................................................................................... 9
MINUTES .................................................................................. 9
MONTH .................................................................................... 9
DATE ..................................................................................... 10
SETTINGY OUR LOCAL AREA CODE ................................................... 10
SETTING THE REGIONAL AREA CODES ............................................... 10
SETTING THE RINGERT ONE .............................................................. 11
ADJUSTING THE DISPLAY CONTRAST ................................................. 11
SETTING THE LANGUAGE ................................................................. 11
RESTORING THE ORIGINAL SETTINGS ................................................. 12
SETTING THE PRIORITY LINE ............................................................. 12
PROGRAMMING THE PAUSE DURATION ............................................... 12
ADJUSTING THE DONOT DISTURB SETTING ....................................... 12
SETTING THE AUTO INTERCOM ......................................................... 13
BASIC OPERATION .............................................................................. 13
MAKING CALLS ............................................................................. 13
USING THE HANDSET ................................................................ 13
USING THE SPEAKERPHONE ........................................................ 13
USING THE HEADSET ................................................................. 13
RECEIVING CALLS .......................................................................... 14
USING THE HANDSET ................................................................ 14
USING THE SPEAKERPHONE ........................................................ 14
USING THE HEADSET ................................................................. 14
SWITCHING BETWEEN THE SPEAKERPHONE, HANDSET,
AND HEADSET ................................................................... 14
MUTE .......................................................................................... 14
DONOT DISTURB FEATURE ............................................................. 14
HOLD .......................................................................................... 15
PLACING ACALL ON HOLD ......................................................... 15
RELEASING ACALL ON HOLD ..................................................... 15
FLASH ......................................................................................... 15
REDIAL ........................................................................................ 15
REVIEWING THE REDIAL NUMBERS ............................................... 15
TRANSFER .................................................................................... 15
TRANSFERRING ACALL TO ANOTHER STATION ............................... 15
RECEIVING AT RANSFER FROM ANOTHER STATION ........................... 16
PRIVACY ....................................................................................... 16
PROVIDING PRIVACY .................................................................. 16
VOLUME ...................................................................................... 16
RINGER VOLUME ...................................................................... 16
SPEAKERPHONE, HANDSET, AND HEADSET VOLUME ........................ 16
CONFERENCE CALLS ....................................................................... 17
INTERCOM CALLS ........................................................................... 17
ONE -TOUCH INTERCOM ............................................................ 17
ANSWERING AN INTERCOM CALL ................................................. 18
INTERCOM HOLD ...................................................................... 18
INTERCOM CONFERENCE CALLS ................................................... 18
PAGING ALL STATIONS .............................................................. 18
DATA PORT .................................................................................. 19
CALLER ID (CID) FEATURES ............................................................... 19
SUMMARY SCREEN ........................................................................ 19
RECEIVING AND STORING CALLS ....................................................... 19
REVIEWING CALL RECORDS ............................................................. 20
SAVING ACALL RECORD TO THE INTERCOM/MEMO LOG OR TO
PHONE BOOK MEMORY ...................................................... 20
DELETING ACALL RECORD .............................................................. 20
DELETING ALL CALL RECORDS ......................................................... 20
DIALING BACK .............................................................................. 21
IFY OU PROGRAMMEDY OUR LOCAL AREA CODE ................................. 21
IFY OU DID NOT PROGRAMY OUR LOCAL AREA CODE ......................... 21
CALL WAITING CALLER ID .............................................................. 21
CALLER ID DISPLAY MESSAGES ........................................................... 21
PREVENTING UNKNOWN OR BLOCKED CALLER ID CALLS FROM
BEING SAVED ................................................................... 22
DELETING ALL UNKNOWN CALLER ID RECORDS ................................. 22
SETTING THE AUTOT IME & DATE UPDATE FROM CALLER ID ................. 22
MEMORY .......................................................................................... 22
STORING ANUMBER AND NAME IN MEMORY ..................................... 23
STORING THE LAST NUMBER DIALED ................................................. 23
STORING APAUSE IN MEMORY ........................................................ 23
DIALING ASTORED NUMBER ........................................................... 24
CHAIN DIALING ............................................................................. 24
REVIEWING MEMORY ..................................................................... 24
PHONE BOOK .......................................................................... 24
INTERCOM/MEMO LOG .............................................................. 24
CHANGING ASTORED NAME AND NUMBER ........................................ 25
MEMORY DELETE/CLEAR ................................................................ 25
CLEARING ALL MEMORIES ......................................................... 25
TROUBLESHOOTING GUIDE .................................................................. 26
GENERAL PRODUCT CARE ................................................................... 27
SERVICE ........................................................................................... 27
INDEX .............................................................................................. 28
LIMITED WARRANTY ........................................................................... 30

4
INTRODUCTION
Your Four-Line Caller ID Intercom Speakerphone is a full-featured phone ideally suited for home or office use. It is
designed to receive calls on up to 4 incoming telephone lines and to serve up to 16 station users. In an
installed system, your phone provides such features as: 16 memory locations, 90 phone book memories, hold,
conference call, intercom, call transfer, Caller ID display, and speakerphone capabilities.
Please read this user’s guide carefully to familiarize yourself with all the features of your new phone. Also, make
sure to retain this guide for future reference.
IMPORTANT: In order to use all of the features of this unit, you must subscribe to either the standard Name/Number
Caller ID Service or Caller ID with Call Waiting Service. To know who is calling while you are on the phone, you must
subscribe to Caller ID with Call Waiting Service.
CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to
the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference.
NOTE: Make sure you keep these instructions for future reference. You may need to add stations or make changes to the
system later.
BEFORE YOU BEGIN
PARTS CHECKLIST
Make sure your package includes the following items:
CAUTION: Use only the ATLINKS, USA Inc. 5-2495 power supply that is compatible with this unit. Using other power
supplies may damage the unit. To order a new power supply, call the Thomson multimedia, Inc. Mail Order Department at
1-800-338-0376.
MODULAR JACK REQUIREMENTS
To properly connect your phone to your telephone lines, you should identify the type of wall jack(s) you
have.You will need an RJ11C (for a single line) or a RJ14C (for two lines) type modular phone jack, which
might look like the one pictured here. If you don’t have either modular jack, call your local phone
company to find out how to get one installed.
VERY IMPORTANT: In order to achieve full system operation (i.e. intercom, page, etc.), Line 1 must be connected and
must be common to all phones connected to the system. Only other 29487 or 29488 models are compatible for full system
operation. Connecting phones other than the 29487/88 to Line 1 may inhibit the intercom and paging operations.
For proper operation of intercom, page function, etc., DO NOT connect a DSL modem to Line 1.
To transfer a call from one station to another, the two stations should be connected to the same line.
#
OPER
0
TONE
WXYZ
9
TUV
8
PQRS
7
MNO
6
JKL
5
GHI
4
DEF
3
ABC
21
INTERCOM
DIAL
CLEAR
CONFER
LINE 3
LINE 1
HOLD
HEADSET MUTE
FLASH
VOLUME
REDIAL/PAUSE
TRANSFER
PRIVACY
REVIEW
16
SPEAKER
*
PAGE
LINE 4
LINE 2
MENU
STORE
DIRECTORY
EXIT SELECT
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
NEWCALL
Base Handset Handset cord Mounting pedestal Line cords AC power supply

5
IMPORTANT INSTALLATION INFORMATION
IMPORTANT: It is imperative you follow these steps in sequence for proper installation of the phone and note the following:
•Never install telephone wiring during a lightning storm.
•Never touch non-insulated telephone wires or terminals, unless the telephone line has been disconnected
from the network.
•Use caution when installing or modifying telephone lines.
•Without AC power, the Intercom and page functions will not operate.
•Without AC power and a properly installed battery, the flash function will not operate.
CAUTION: Always disconnect all phone cords from the base unit before battery installation or replacement.
INSTALLING AND REPLACING BATTERIES
1. If the line cords are connected, disconnect them from the base unit.
2. Carefully turn over the phone. Remove the desktop/wall mounting pedestal.
3. Loosen the screw on the battery compartment door with a Phillips screwdriver and lift up the battery
compartment door.
4. Install three new or replace the three old 'AA' size alkaline batteries as indicated on the diagram inside the
battery compartment.
5. Replace the battery compartment door and tighten the screw on the battery compartment door.
6. Re-attach the desktop/wall mounting pedestal.
NOTE: If the battery icon in the display is blank or shows only one bar, you need to replace the batteries as soon as possible
in order to maintain unit operation during AC main power outage. As a precaution, you may want to write down any stored
information you do not want erased.
IMPORTANT: If you're not going to use the telephone for more than 30 days, remove the batteries because they could leak
and damage the unit.
“A A”
“A A”
“A A”
Battery compartment door
Screw

6
INSTALLING THE PHONE
Your four-line phone should be placed on a level surface such as a desk or table top, or you can mount it on a wall. A
desktop/wall mounting pedestal is packaged with your phone.
CONNECTING THE AC (ELECTRICAL) POWER
Plug the power supply cord into the jack marked 6VAC on the back of the base.Then plug the other end into an
electrical outlet.
CAUTION: Use only the ATLINKS USA, Inc. 5-2495 power supply that came with this unit. Using other power supplies may
damage the unit. To order a new power supply, call the Thomson multimedia, Inc. Mail Order Department at 1-800-338-0376
CONNECTING THE HANDSET
•Connect one end of the coiled handset cord to the jack on the side of the base unit.
•Connect the other end of the cord to the jack at the lower end of the handset, then place the handset in the cradle.
CONNECTING LINES 1+2 AND 3+4 TO TWO DUAL-LINE PHONE JACKS
LINE 3 + 4
LINE 1 + 2
Adapter/coupler on LINE 3 + 4 Adapter/coupler on LINE 1 + 2
1. Connect one end of the straight telephone line cord tagged as "LINE 1+2" to the jack marked LINE 1 + 2 on the
back of the base. Connect the other end to a dual line wall phone jack.
2. Connect one end of the other straight telephone line cord to the jack marked LINE 3 + 4 on the back of the base.
Connect the other end to a dual line wall phone jack.
3. The unit automatically searches and sets the phone ID. Refer to Setting Up Phone ID section.
CONNECTING LINES 1+2 AND 3+4 TO FOUR SINGLE-LINE PHONE JACKS

7
NOTE: If you have four single-line wall jacks, you must use adapters/couplers (not included) to combine the four wall jacks
into two dual-line jacks. The adapter/coupler may look similar to the one pictured above and can be purchased from your
local telephone products vendor.
WALL MOUNTING
1. Remove the base pedestal.
2. Rotate the phone so that the bottom of the base is facing up and the thickest end is pointing away from you.
3. Rotate the base pedestal so that the thinnest end is pointing away from you. Reattach the base pedestal by
inserting the tabs into the slots on the bottom of the base, then slide the base pedestal in place by pushing it
away from you.
SETTING UPTHE TELEPHONE
#
OPER
0
TONE
WXYZ
9
TUV
8
PQRS
7
MNO
6
JKL
5
GHI
4
DEF
3
ABC
21
INTERCOM
DIAL
CLEAR
CONFER
LINE 3
LINE 1
HOLD
HEADSET MUTE
FLASH
VOLUME
REDIAL/PAUSE
TRANSFER
PRIVACY
REVIEW
16
SPEAKER
*
PAG E
LINE 4
LINE 2
MENU
STORE
DIRECTORY
EXIT SELECT
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
NEW CALL
CONFERENCE button
LINE 4 button
LINE 3 button
LINE 2 button
LINE 1 button
INTERCOM button
INTERCOM indicator
STORE button
MENU button
DIRECTORY button
DIAL button
SELECT button
DISPLAY
EXIT button
CLEAR button
PRIVACY indicator
PRIVACY button
PAGE button
TRANSFER button
REDIAL/PAUSE button
VOLUME button
FLASH button
HEADSET button
HEADSET indicator
SPEAKER indicator
SPEAKER button
MUTE button MUTE indicator
HOLD button
Intercom/Memo Log
buttons (1-16)
REVIEW/up and down arrow buttons
NEW CALL indicator
Headset jack

8
SETTING APHONE ID
When the Line 1 telephone cord and AC power supply cords are properly installed, the unit automatically searches
and sets up a Phone ID which shows in the display.To set your own Phone ID, or change your phone ID, follow the
menu options, or press EXIT to start using the phone.
NOTE:
•If the phone cannot find an ID, determine if there are too many phones connected to the system. A maximum of 16
phones can be connected in the system.
•The Phone ID (01 to 16) is unique. When more than one phone using the same Phone ID is detected, only one phone
with that ID will be valid. The phone IDs for the other phone(s) is automatically erased, and the phone(s) intercom
indicators blink red and green. You must use the Menu options to select a new Phone ID for each phone.
SETTING THE PHONE NAME
1. Press the MENU button.
2. Use the REVIEW up or down arrow button to scroll to SET PHONE OPTIONS .
3. Press the SELECT button.
4. Use the REVIEW up or down arrow button to scroll to SET PHONE NAME .
5. Press the SELECT button. SET PHONE NAME is displayed.
6. Use the number pad to enter your name (up to 8 characters). More than one letter or character is stored in each of
the number keys. For example, to enter letter "A", press the 2 key once. For a "B", press the same key twice. For a
"C", press three times.
7. Use the REVIEW up or down arrow button to move the cursor.
NOTE: Press CLEAR to delete an incorrect letter.
8. Once the desired letter is selected,
• use the REVIEW down arrow button to move to the next letter, or
• press the next character if the character is a different dial button, or
• wait a couple of seconds for the phone to automatically advance to the next character position.
9. When finished, press the SELECT button again. OK is displayed.
NOTE: The Phone Name and ID are displayed when phone is idle.
CHANGING APHONE ID
1. Press the MENU button.
2. Use the REVIEW up or down arrow button to scroll to SET PHONE OPTIONS .
3. Press the SELECT button.
4. Use the REVIEW up or down arrow button to scroll to SET PHONE ID .
5. Press the SELECT button.
6. Select the new ID by pressing the corresponding memory location button (1-16) or press the SELECT button to
automatically search and set the ID.
NOTE: You may press the EXIT button at any time to exit except after ID searching starts.

9
SYSTEM VERIFICATION
The following procedures should be used to test the system’s configuration and identify possible line connection
errors.The phone must be connected to the AC power outlet, Line 1 must be connected to the LINE 1 + 2 jack, and
the phone must have a phone ID number.
VERY IMPORTANT: In order to achieve full system operation (i.e. intercom, page, etc.), Line 1 must be connected and
must be common to all phones connected to the system. Only other 29487 or 29488 models are compatible for full system
operation.
OTHER SYSTEM PHONES
1. Press LINE 1.
2. Look at all the other stations. If they all indicate line 1 is being used, the connection is correct.
OR
1. Press the INTERCOM button.The display shows INTERCOM and ENTER CALLING PHONE ID .
2. Enter a phone ID by pressing an Intercom/Memo Log button (1-16).The display shows the phone ID you entered.
If the phone ID you entered is connected to the system, you will hear a ring back tone (call through tone) at your
phone. If the phone ID is not connected to the system, you will hear an error tone. NO ANSWER shows in the
display and intercom is cancelled.
SETTING UPTHE CLOCK
PROGRAMMING THE HOUR FORMAT
The clock is capable of being set to a 12- or 24-hour format.The default is 12-hour mode.
1. Press the MENU button.
2. Press the REVIEW down arrow button to scroll to SET ADVANCE FEATURE .
3. Press the SELECT button. SET HOUR FORMAT is displayed.
4. Press the SELECT button again.
5. Use the REVIEW up or down arrow button to select 12-HOUR or 24-HOUR .
6. Press the SELECT button to confirm.
SETTING THE TIME
1. Press the MENU button. SETTIME & DATE is displayed.
2. Press the SELECT button.
HOUR
1. Use the REVIEW up or down arrow button to select the desired hour.
2. Press the SELECT button to confirm.You are now ready to select the minutes.
MINUTES
1. Use the REVIEW up or down arrow button to select the desired minute.
2. Press the SELECT button to confirm.You are now ready to select the month.
MONTH
1. Use the REVIEW up or down arrow button to select the desired month.
2. Press the SELECT to confirm.You are now ready to select the date.