GE Smart Water PNRV18ZBB01 User manual

PNRV18ZBB01
PNRV18ZBL01
PNRV18ZWH01
PNRV18ZWW01
GE Appliances
Reverse Osmosis
Filtration System
Part No. 215C1002P005–5 Pub. No. 49-5803-5 7-00 JR
7178919
Owner’s Manual
Faucet & Base
Tested and certified to ANSI/NSF
Standard 58 for TDS and cyst reduction.

Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips
Congratulations!
You are Now Part of the GE Family.
Safety Information . . . . . . . . . 3
Operating Instructions . . .4–9
Specification Guidelines . . . . . . . . . . . .4
Purging the Reverse Osmosis
System . . . . . . . . . . . . . . . . . . . . . . . . .6
Care and Cleaning of the Reverse
Osmosis System . . . . . . . . . . . . . . . . .7
Cartridge Replacement . . . . . . . . . . .7
Prefilter and Postfilter Cartridge
Replacement . . . . . . . . . . . . . . . . .7, 8
Reverse Osmosis Cartridge
Replacement . . . . . . . . . . . . . . . . . . .8
Flow Control and Screen . . . . . . . . . .8
Sanitizing the Reverse Osmosis
System . . . . . . . . . . . . . . . . . . . . . . . .9
Troubleshooting Tips
Before You Call For Service . . . . . .10, 11
Customer Service
Product Registration . . . . . . . . . . .13, 14
Warranty . . . . . . . . . . . . . . . . . . . . . .15
Service Telephone
Numbers . . . . . . . . . . . . . . . . . . . . . . .16
2
Welcome to the GE family. We’re proud of our quality products and we are committed
to providing dependable service. You’ll see it in this easy-to-use Owner’s Manual and
you’ll hear it in the friendly voices of our customer service department.
Best of all, you’ll experience these values each time you use the water system. That’s
important, because your new system will be part of your family for many years. And
we hope you will be part of ours for a long time to come.
We thank you for buying GE. We appreciate your purchase, and hope you will
continue to rely on us whenever you need quality appliances for your home.
FOR YOUR RECORDS
Write the model and serial numbers here:
#
#
They are on the side of the tank.
Staple sales slip or cancelled check here.
Proof of the original purchase date is needed to obtain service under
the warranty.
Inside you will find many helpful hints on how to use and maintain
your water system properly. Just a little preventive care on your part
can save you a great deal of time and money over the life of your
system.
READ THIS MANUAL
IF YOU NEED SERVICE
You’ll find many answers to common problems in the Before You
Call For Service section. If you review our chart of Troubleshooting Tips
first, you may not need to call for service at all.
If you do need service, you can relax knowing help is only a phone
call away. A list of toll-free customer service numbers is included in
the back section.
OR
Visit our Website at www.geappliances.com
IMPORTANT!
Fill out the Consumer Product Registration Card.
Two easy ways to register your appliance!
■Through the internet at www.geappliances.com
■Complete and mail the enclosed Product Registration Card

■Check with your state and local public works
department for plumbing and sanitation codes.
You must follow these guidelines as you install the
Reverse Osmosis system. Using a qualified installer
is recommended .
■If house water pressure is over the maximum (125
pounds per square inch), install a pressure reducing
valve in the water supply line to the Reverse Osmosis
system.
■Be sure the water supply conforms with the
Specification guidelines. If the water supply conditions
are unknown, contact your municipal water company
or your local health department for a list of
contaminants in your area and a list of laboratories
certified by your state to analyze drinking water.
WARNING: Before using the Reverse Osmosis
system for the first time, the system must be purged.
The Reverse Osmosis cartridge contains a food
grade preservative that must be purged from the
system. The preservative will give product water
an unpleasant taste and odor.
■This product reduces fluoride in drinking water.
Please consult your dentist if you have questions.
WARNING: Do not use with water that is
microbiologically unsafe or of unknown quality
without adequate disinfection before or after
the system. Systems certified for cyst reduction
may be used on disinfected water that may contain
filterable cysts. This Reverse Osmosis unit contains
a replaceable membrane cartridge treatment
component critical for effective reduction of
Total Dissolved Solids. The water should be tested
periodically to verify that the system is performing
satisfactorily. This system is acceptable for
treatment of influent concentrations of no more
than 27 mg/L nitrate and 3 mg/L nitrite in
combination measured as N and is certified for
nitrate/nitrite reduction only for water supplies
with a pressure of 280kPa (40 psig) or greater.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions
SAVE THESE INSTRUCTIONS
READ AND FOLLOW THIS SAFETY
INFORMATION CAREFULLY.
■Install or store where it will not be exposed to
temperatures below freezing or exposed to any
type of weather. Water freezing in the system will
break it. Do not attempt to treat water over 100°F.
■Do not install on HOT WATER. The temperature
of the water supply to the Reverse Osmosis system
must be between the minimum of 40°F. and the
maximum of 100°F. See the Specification guidelines.
■ Do Not open the water supply valve until the pipes
have been flushed.
■ Extended non-use of the Reverse Osmosis system
If the system is not used for one week or more,
open the RO water faucet, allow the system to
drain. Close the RO water faucet and allow the
system to regenerate the water supply.
WARNING: Discard all unused parts and
packaging material after installation. Small parts
remaining after the installation could be a choke
hazard.
■ Sanitize upon installation of the Reverse Osmosis
system and after servicing inner parts, including
replacement of prefilter, postfilter and Reverse
Osmosis cartridge. It is important to have clean
hands while handling inner parts of the system.
See the Sanitizing the Reverse Osmosis System section.
3
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING! For your safety, the information in this manual must be followed to minimize the risk of
property damage or personal injury.
SAFETY PRECAUTIONS
PROPER INSTALLATION AND MAINTENANCE
This Reverse Osmosis system must be properly installed and located in accordance with the Installation
Instructions before it is used. If you did not receive Installation Instructions, you can receive one by
calling us toll-free at the GE Answer Center
®
, 800.626.2000.

4
Specification guidelines.
The system makes a good supply of drinking water each day. How much it will make depends primarily
on these things…
Feed water pressure—pounds per square inch (psi)
40–125
Feed water temperature limits—minimum/maximum degrees F.
40–100
Water quality
Maximum Total Dissolved Solids (TDS)—parts per million (ppm)
2000
Maximum water hardness @ 6.9 pH—grains per gallon (gpg)
10
For water with hardness greater than 10 grains (at 6.9 pH) the use of a softener is recommended.
Failure to install a water softener will reduce the life of the Reverse Osmosis membrane. See chart
for additional information on the possible need for a water softener.
Maximum iron, manganese, hydrogen sulfide (ppm)
<0.1
Chlorine in water supply
Allowable*
Feed water pH limits (pH)
4–10
Percent rejection of TDS, minimum (new membrane)**
92
*Chlorine removed (maximum of 2.0 ppm) by the Reverse Osmosis prefilter…regular changing of the prefilter is
required. Chlorine will destroy the Reverse Osmosis membrane.
**Feed water at 50 psig and 77°F. with 750 ppm sodium chloride. Quality water production, amount of waste
water and percent rejection all vary with changes in pressure, temperature and Total Dissolved Solids.
On average you should expect your Reverse Osmosis system to be able to deliver 18 gallons of product per day,
as tested by Water Quality Association Standard S-300. Output according to ANSI/NSF Standard 58 is 10.9
gallons per day. Process water used per gallon of water produced is four gallons.
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1
Product – height 21 ″ width 8 ″ depth 10 ″
Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips
Water Softener Chart
Incoming Water pH
WATER SOFTENER RECOMMENDED
INCOMING WATER HARDNESS (GPG)
60
50
40
30
2010
8
6
7
7.5
6.5
Water Softener
not required
Incoming Water pH

5
About the reverse osmosis system.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions
UP
What the Reverse Osmosis System Does
Reverse Osmosis removes Total Dissolved Solids (TDS) and organic matter from water by
diffusing it through a special membrane. The membrane separates minerals and impurities
from the water and they are flushed to the drain. High quality product water goes directly to
the drinking water faucet or to the storage tank. The system makes a good supply of
drinking water each day (see Specification guidelines ). How much it makes depends on the
feed water supply pressure, temperature and quality.
The system includes an electronic faucet assembly with an integrated water testing feature.
When water is taken from the faucet, a green indicator light means removal is within the
specified limits and water quality is good.
Prefilters and postfilters are replaceable cartridges. The carbon prefilter removes chlorine
while also filtering sediments. The postfilter removes any other undesirable tastes and odors
before you use the water.
How the Reverse Osmosis System Works
Prefilter —Water from the cold supply pipe enters the Reverse Osmosis assembly and is
directed to the prefilter cartridge. NOTE: Before going to the prefilter, supply water first
passes through the electronics box to measure TDS.
The prefilter is a replaceable sediment cartridge with activated carbon in its
composition. The cartridge removes sand, silt, dirt, other sediments and up to 2.0 ppm
of chlorine from the feed water. The prefilter reduces chlorine in the feed water because
CHLORINE DESTROYS THE REVERSE OSMOSIS MEMBRANE. Filtered, clean, chlorine-reduced
water flows from the prefilter to the Reverse Osmosis membrane cartridge.
Product Water Storage— The storage area holds up to 1.9 gallons of product water. The
flexible bladder keeps water pressurized for fast flow to the faucet when drinking water is
needed.
Check Valve— A check valve is built into the bottom end of the Reverse Osmosis housing.
The check valve prevents a backward flow of product water from the storage area. A
backward flow could cause rupture of the Reverse Osmosis membrane.
Automatic Shutoff Assembly— To conserve water, the drinking water system has an
automatic shutoff. When the storage tank has filled to capacity and the RO water faucet
is closed, pressure closes the shutoff. Water flow to the Reverse Osmosis housing is shut
off until Reverse Osmosis water is used again, and pressure drops in the Reverse
Osmosis system.
Reverse Osmosis Cartridge— The cartridge, inside the Reverse Osmosis housing, includes
a tightly wound, special membrane. Water is forced through the cartridge where the
membrane removes the dissolved solids and organic matter. High quality product water
exits the Reverse Osmosis housing and goes to the storage area. Reject water, with the
dissolved solids and organic matter, leaves the housing and is discharged to the drain.
Postfilter— After leaving the storage area, but before going to the faucet, product water
goes to the postfilter. The postfilter is also the activated carbon type sediment filter. Any
remaining tastes, odors, or sediments are removed from product water. Clean, high
quality drinking water flows through the tubing and to the faucet.
Flow Control— The flow control regulates flow of water through the Reverse Osmosis
cartridge at the required rate to produce high quality water. The control is located in the
drain tubing, at the Reverse Osmosis cap fitting. A small, cone-shaped screen fits over the
front end of the flow control to help prevent plugging with drain water sediments.
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3
2
1
Further description of this illustration
is in the Care and Cleaning section.
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1
1
2
3
4
5
7
Automatic
shutoff
assembly

6
Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips
About the reverse osmosis system.
The Faucet and Indicator Lights
Faucet and Electronics— The countertop faucet
dispenses filtered drinking water when opened.
It has a hand-operated, spring-loaded lever to
prevent waste. You can keep the faucet open by
pushing upward on the lever, until it locks against
the faucet spout.
To comply with plumbing codes, an air gap is built
into the faucet drain water connection.
The electronic faucet provides an integrated TDS
monitor. As water is taken from the faucet, the
indicator lights show how the Reverse Osmosis
system is operating to provide high quality
drinking water.
Flashing Green Light— The Reverse Osmosis system
is providing high quality drinking water.
NOTE: If the Reverse Osmosis system is connected
to the refrigerator, this light will also flash when the
icemaker or water dispenser is in use. The green
light may stop flashing when the supply of Reverse
Osmosis water is nearly gone and flow from the
RO faucet decreases. This is a normal condition.
Flashing Amber “FILTER” Light— The prefilter and
postfilter cartridges need replacing. See the Care
and Cleaning section.
Flashing Amber “RO” Light— The Reverse Osmosis
cartridge is no longer removing at least 75% of the
TDS from the supply water and needs replacing.
See the Care and Cleaning section for Reverse
Osmosis cartridge replacement. NOTE: Disregard
initial or short periods (a few seconds) of the
flashing “RO” light. Long periods of limited or non
use can cause the TDS levels to temporarily change.
If the Reverse Osmosis Filtration System Is Connected to Your Icemaker
Before you service the filter, change the filters, or purge the Filtration system, YOU MUST turn off the icemaker by raising the
feeler arm. Four hours after servicing your unit, lower the feeler arm to resume icemaking.
Purging the Reverse Osmosis System
FLOW
RO product
water faucet
3/8″tubing, marked FAUCET
Sink p-trap
Drain line
1/4″tubing, marked
WATER SUPPLY
Electronics
box
Tank shutoff valve
Water supply valve
Leadwires
Battery pack
1/4″tubing,
marked
1/4″BARB
Automatic
shutoff
assembly
Required upon initial installation or after the
Reverse Osmosis cartridge is replaced.
CAUTION: The Reverse Osmosis cartridge contains
a food grade preservative that should be purged
from the system before first use or whenever the
Reverse Osmosis cartridge is replaced. The
preservative will give product water an unpleasant
taste and odor.
Make sure all tubing connections are
tightened.
Make sure the red tank shutoff valve is open.
Turn on the water supply valve to the Reverse
Osmosis system.
In about four hours, pressure will start to build
in the Reverse Osmosis system. At that time,
carefully check all fittings and tubing
connections for any water leaks. Correct leaks
if any are found. Open the RO water faucet to
drain the storage tank.
Close the RO water faucet after draining. Wait
four hours until system has refilled. The system
is ready to make product water for your use.
Open the RO water faucet and repeat the
purging process three more times.
5
4
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2
1
CLOSED OPEN

Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions
Care and cleaning of the reverse osmosis system.
To obtain replacement filters, call GE Appliance Parts at 800-626-2002.
You must replace the prefilter cartridge at least every six months to protect the Reverse
Osmosis membrane from being destroyed by chlorine and/or from plugging with sediments in
the water supply valve.
It’s time to replace the Reverse Osmosis cartridge when the amber “RO” light, on the faucet
base, flashes continually while Reverse Osmosis water is taken from the faucet.
To signal correct replacement interval for prefilter, postfilter and batteries, the amber “FILTER”
indicator light, on the electronic faucet base, will begin to flash after six months, or 900 gallons of
product water use, whichever occurs first.
Pre/Post Filter Cartridge Replacements FX18P Activated Carbon
Reverse Osmosis Cartridge Replacement FX18M Thin Film Polyamide
Prefilter Cartridge Replacement
Be sure you have cleaned your hands with anti-bacterial soap before handling inner parts of
the system.
Turn off water supply to the Reverse Osmosis system by shutting off the water supply valve.
Relieve the pressure in the Reverse Osmosis system before continuing. Do this by opening
the RO water faucet and allowing water in the system to drain completely (this takes several
minutes).
Pull the Reverse Osmosis system away from the cabinet, leave tubing connected. Place a
dry towel under the system. Remove the green protective cap and depress the vacuum
relief valve stem, allowing air to enter the tank. Release the valve stem AFTER flow from the
tank shutoff slows to a slight drip. Replace the protective cap.
Remove the clamp retainers and clamp sections from top of the unit.
Separate the cap from the Reverse Osmosis housing (no need to disconnect tubing) and
set aside.
NOTE: If the cap o-ring seal remained in the Reverse Osmosis housing, replace it on the cap.
Lift the Reverse Osmosis cartridge and prefilter cartridge from the housing. Separate and
dispose of the prefilter cartridge, but save the Reverse Osmosis cartridge. See figure on
page 9.
Dump water from the Reverse Osmosis housing.
Sanitize the system. Go to Sanitizing the Reverse Osmosis System section and follow steps 6–13.
Remove the clamp retainers and sections from top of the unit. Lift the Reverse Osmosis cap
straight up (slight resistance is normal) from the Reverse Osmosis housing (no need to
disconnect tubing) and move aside. Dispose of water from the Reverse Osmosis housing.
NOTE: If the cap o-ring remained in the Reverse Osmosis housing, replace it on the cap.
Place the new prefilter cartridge in the Reverse Osmosis housing (watch for “THIS SIDE
UP” on one end) and then slide the Reverse Osmosis cartridge into the top end of the new
prefilter cartridge.
NOTE: Be sure the bottom end of the prefilter is at the bottom, and the UP arrow on the Reverse
Osmosis cartridge points upward (o-ring seal end downward).
Lightly lubricate the cap o-ring seal with only clean silicone grease. Then, push the cap
into position and install the clamp sections and retainers. Continue to Postfilter Cartridge
Replacement section.
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2
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7

8
Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips
Care and cleaning of the reverse osmosis system.
Flow Control and Screen
The flow control regulates the flow of water through
the Reverse Osmosis cartridge at the required rate
so high quality product water is produced.
When servicing the Reverse Osmosis system,
check the flow control and tubing to it, to make
sure the tube and surrounding surfaces are clean
and unrestricted. A small, cone-shaped screen is
located in front of the flow control to help keep it
clean. If the flow control is plugged with foreign
particles, the Reverse Osmosis cartridge cannot
discharge minerals and impurities to the drain. If
this happens, it will only take a short time for the
cartridge to plug, making it useless.
Make sure the red tank shutoff valve is closed,
water supply valve is closed (turn clockwise),
and the RO water faucet is open to the system.
Drain system until water stops flowing.
Locate the flow control and screen. Remove
the straight tubing from the top of the Reverse
Osmosis system, marked “Drain.”
Remove the flow control from the end of the
tubing with a clean knife edge. Remove the
screen; a toothpick may be needed for the
interior portion of the cap.
If you are replacing the flow control and screen,
discard them. If you are checking the flow
control, screen and tubing for blockage, clean
these parts of any debris. Do not blow through
the flow control. It will contaminate the part.
Replace the screen by placing the cone end
into the elbow cap and carefully push it in.
CAUTION: Do not force in further after you feel
resistance. Visually check to be sure it is
properly positioned.
Install the flow control and tighten by hand,
then another 1/4 turn with pliers. DO NOT
OVERTIGHTEN AND DISTORT OR CRUSH THE
TUBING AND FLOW CONTROL.
If you are replacing the Reverse Osmosis
cartridge, return to the Reverse Osmosis
Cartridge Replacement instructions. Otherwise,
open red tank shutoff valve and water supply
valve (turn counterclockwise). Close the RO
water faucet.
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6
5
4
3
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1
Postfilter Cartridge Replacement
Continuing from Prefilter Replacement Procedure
(water supply valve closed, RO water faucet opened
and system drained):
Disconnect tubing at both ends of the postfilter.
Be careful, water in tubing may spill. See
illustration, page 9.
Pull the filter from the holder and remove
fittings from both ends.
Remove the green protective cap and depress
the vacuum relief valve stem, allowing air to
enter the tank. Release the valve stem AFTER
flow from the tank shutoff slows to a slight
drip. Replace the green protective cap.
WARNING: This valve stem is for vacuum relief
only. Pressurizing the tank may cause it to
rupture. Do not attempt to pressurize the tank .
Replace filter into the holder and reconnect
the tubing at both ends.
NOTE: Be sure the flow arrow points downward.
4
3
2
1
Green protective cap
Vacuum
relief
valve
Reverse Osmosis Cartridge Replacement
NOTE: When replacing the Reverse Osmosis
cartridge, also install a new flow control and screen.
It’s time to replace the Reverse Osmosis cartridge
when the amber “RO” light on the faucet base
flashes continually while Reverse Osmosis water is
taken from the faucet.
Follow steps 1 through 7 in the Prefilter
Cartridge Replacement section.
Slide the new Reverse Osmosis cartridge into
the top of the prefilter cartridge. Then, place
the assembled cartridges into the Reverse
Osmosis housing.
NOTE: Be sure the bottom end of the prefilter is at the
bottom, and the UP arrow on the Reverse Osmosis
cartridge points upward (o-ring seal end downward).
Remove and replace the flow control and screen.
See the Flow Control and Screen section below.
Lightly lubricate the cap o-ring seal with only
clean silicone grease. Then, push the cap into
position and install the clamp sections and
retainers.
Turn on the water supply valve and PURGE THE
REVERSE OSMOSIS CARTRIDGE. See the Purging
the Reverse Osmosis System section.
CAUTION: The Reverse Osmosis cartridge contains
a food grade preservative that should be purged
from the system before first use or whenever the
Reverse Osmosis cartridge is replaced. The
preservative will give product water an unpleasant
taste and odor.
5
4
3
2
1
Reverse
Osmosis
cap
Cone
screen Flow
control

Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions
Battery Replacement
Always replace the four “AA” alkaline batteries in the control box when changing the
prefilter and postfilter cartridges. Good batteries are needed to assure proper indicator
light operation. Weak batteries may give a false indication. Changing the batteries also
resets the six month or 900 gallon period.
Sanitizing the Reverse Osmosis System
SANITIZE upon installation of the Reverse Osmosis system and after servicing inner parts,
including replacement of prefilter, postfilter and the Reverse Osmosis cartridge. Be sure
to clean your hands with anti-bacterial soap before handling inner parts of the system.
Be sure the water supply valve to the Reverse Osmosis system is turned off and the
RO water faucet is open. Allow the system to drain completely to a slow drip (this
takes several minutes).
Pull the Reverse Osmosis system away from cabinet, leave tubing connected. Place
a dry towel under the system. Remove the green protective cap and depress the
vacuum relief valve stem, allow air to enter tank. Release the valve stem AFTER flow
from tank shutoff slows to a slight drip. Replace the protective cap.
Remove the clamp retainers and clamp sections from top of unit.
Lift the Reverse Osmosis cap straight up (slight resistance is normal) from the
Reverse Osmosis housing (no need to disconnect tubing) and move aside.
NOTE: If the cap o-ring seal remained in the Reverse Osmosis housing, replace it on the cap.
Remove the Reverse Osmosis cartridge and the outer prefilter cartridge from the
Reverse Osmosis housing and place in a clean plastic bag. Dispose of water from
Reverse Osmosis housing.
Fill the Reverse Osmosis housing with fresh cold water, to about 1″from the top.
Add two tablespoons of ordinary 5.25% household chlorine bleach and mix into
the water. DO NOT ADD CHLORINE FIRST. Concentrated chlorine may damage
plastics.
Replace the Reverse Osmosis cap with o-ring and install the clamp retainers.
Close the red tank shutoff valve, disconnect postfilter at tank shutoff valve. Connect
the Reverse Osmosis water tubing (disconnect from electronics box) directly to the
tank shutoff valve, isolating the carbon postfilter, see illustration, titled “Isolating
the carbon postfilter”.
Open the red tank shutoff valve and the water supply valve to the Reverse Osmosis
system. Allow system to fill for one minute. Open the RO water faucet, locking the
lever upward against the spout.
Allow water to flow through the Reverse Osmosis system until all bleach odor is gone
(approximately 20 minutes).
Turn off the water supply valve to the Reverse Osmosis system. Close the RO water
faucet AFTER water flow stops.
Close the red tank shutoff valve. Disconnect the water product line from the red
tank shutoff valve and connect to the electronics box.
Reconnect postfilter line to red tank shutoff valve. Open red tank shutoff valve.
a. Do steps three & four. Be careful of water in the Reverse Osmosis housing.
Dispose of water.
b. Replace the Reverse Osmosis cartridge, with o-ring seal downward, and prefilter
cartridge, with “THIS SIDE UP” facing upward. BE SURE TO CLEAN YOUR HANDS
WITH ANTI-BACTERIAL SOAP.
c. Do step seven.
d. Purge the system. See the Purging the Reverse Osmosis System section.
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8
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6
5
4
3
2
1
9
Postfilter
Disconnect
postfilter
Faucet
& Base
Connect RO water
tubing to tank
shutoff valve
Electronics box
Isolating the carbon postfilter
UP
CLOSED
OPEN
Tank
shutoff
valve
Automatic
shutoff
assembly
Postfilter
Product water
tubing
Red tank
shutoff valve
Clamp
sections (2)
Reverse Osmosis
housing
Bottom
end
Flow
control
Cone screen
Reverse
Osmosis
cap
Green
protective
cap
Vacuum
relief valve
Postfilter
line
Prefilter
cartridge Reverse Osmosis
cartridge
End with o-ring
seals downward
Clamp
retainers
(2)

Problem Possible Causes What To Do
Sounds you might hear Running water from the unit •This is normal.
to a drain.
Water has air bubbles Air in system after installation. •Will go away after it runs for a while.
and is cloudy
Amber “FILTER” light Six months or 900 gallons •Replace the prefilter, postfilter, and batteries in the
on the faucet base of product water usage has electronics box.
is flashing occurred. This is the maximum
life of the prefilter and postfilter.
Amber “RO” light Low usage of Reverse Osmosis •Open the RO water faucet and allow system to drain.
flashing. NOTE: product water Close the RO water faucet and allow the system to
Disregard initial or regenerate the water supply.
occasional short periods
The Reverse Osmosis •Replace the Reverse Osmosis membrane cartridge,
of this flashing light.
membrane is no longer flow control and screen.
removing the required amount
of Total Dissolved Solids.
Water supply to the Reverse •Increase water pressure, precondition the water,
Osmosis system not within etc., as needed to conform before doing maintenance
specifications. on the Reverse Osmosis system.
Indicator lights on faucet Faucet base leadwire not •Connect.
base not working connected to electronics
box leadwire.
Battery pack not connected •Connect.
to electronics box.
Batteries installed •Observe orientation markings on the holder and install
incorrectly or expended. correctly. Replace batteries if old.
Leadwires damaged. •Inspect and repair as needed.
Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips
Before you call for service…
10
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.

Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions
11
Problem Possible Causes What To Do
Chlorine taste and/or The ppm of chlorine in your •If the water supply contains more than 2.0 ppm of chlorine,
odor in the Reverse water supply exceeds maximum additional filtering of the water supply to the Reverse
Osmosis product water limits and has destroyed the Osmosis is needed. Correct this condition before doing
Reverse Osmosis membrane. maintenance on the Reverse Osmosis system.
The prefilter is no longer •Replace the Reverse Osmosis membrane cartridge,
removing chlorine from control, screen prefilter, postfilter and batteries in the
the water supply. electronics box.
Other taste and/or odor High quality product water •This is normal.
may have a different taste
than what you’re used to.
Low water usage •Completely drain system and allow to refill.
Contamination in product •Use sanitizing procedures.
water storage.
Prefilter and postfilter •Replace the prefilter and postfilter.
need to be changed.
Water leaking from Drain side of faucet air gap •Inspect and eliminate restriction or plug. It is important
faucet air gap hole (3/8″tubing) plugged, restricted that there are no dips, loops or low spots in the drain line
or incorrectly connected to the from the faucet air gap to the drain pipe. Refer to
drain. Installation Instructions for proper drain connection. If
drain line adapter was used as the drain point, periodic
inspection/cleaning is recommended.
System makes product This is normal. •Water flow rate will be lower than your regular faucet.
water slowly
Water supply to the Reverse •Increase water pressure, precondition the water, etc., as
Osmosis system not within needed to conform before doing maintenance on the
specifications. Reverse Osmosis system.
Prefilter cartridge plugged •Replace the prefilter. If rate does not increase, replace the
with sediments. postfilter, Reverse Osmosis membrane cartridge, flow
control, screen and batteries in the electronics box.
Reverse Osmosis membrane
plugged with sediments.

Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips
12
Notes

13
General Electric Company
Warranty Registration Department
P.O. Box 32150
Louisville, KY 40232-2150
GE Service Protection Plus™
GE, a name recognized worldwide for quality and dependability, offers you
Service Protection Plus™—comprehensive protection on all your appliances—
No Matter What Brand!
Benefits Include:
•Backed by GE
•All brands covered
•Unlimited service calls
•All parts and labor costs included
•No out-of-pocket expenses
•No hidden deductibles
•One 800 number to call
You will be completely satisfied with our service protection or you may request your money back
on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand!
Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker
coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable
household products are protected against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at 800-626-2224
for more information.
*All brands covered, up to 20 years old, in the continental U.S.
We’ll Cover Any Appliance.
Anywhere. Anytime.*
Please place in envelope and mail to:
✁Cut here

14
Consumer Product Ownership Registration
Important
Mail
Today!
First
Name
Mr. ■■Ms. ■■Mrs. ■■Miss ■■
Street
Address
City State
Date Placed
In Use
Month Day Year
Zip
Code
Apt. #
Last
Name
Phone
Number __
Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us.
We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
Important: If you did not get a registration card with your
product, detach and return the form below to
ensure that your product is registered, or register
online at www.geappliances.com.
123
Model Number Serial Number
✁Cut here
Complete and mail
your Consumer
Product Ownership
Registration today.
Have the peace of
mind of knowing we
can contact you in the
unlikely event of a
safety modification.
After mailing the
registration below,
store this document
in a safe place. It
contains information
you will need should
you require service.
Our service number is
800 GE CARES
(800-432-2737).
Read your Owner’s
Manual carefully.
It will help you
operate your new
appliance properly.
Model Number Serial Number
E-mail Address
Occasionally, we may allow selected companies to send you information.
■■Check here if you do not want this information.

Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions
15
GE Reverse Osmosis System Warranty
All warranty service provided by our Factory Service Centers, or an authorized Customer Care
®
technician.
For service, call 800-GE-CARES.
■Service trips to your home to teach you how to use
the product.
■Improper installation.
■Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
■Filters, membranes or batteries.
■Replacement of house fuses or resetting of
circuit breakers.
■Damage to the product caused by accident, fire, floods or
acts of God.
■Incidental or consequential damage caused by possible
defects with this appliance.
What GE Will Not Cover:
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home
use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives
you specific legal rights, and you may also have other rights which vary from state to state. To know what your
legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
For The Period Of: GE Will Replace:
One Year Any part of the Reverse Osmosis Filtration System which fails due to a defect in materials or
From the date of the workmanship. During this full one-year warranty, GE will also provide, free of charge, all labor
original purchase and in-home service to replace the defective part.

Printed in Louisville, KY
16
Service Telephone Numbers.
GE Answer Center
®
800.626.2000
The GE Answer Center® is open 24 hours a day, 7 days a week.
OR
Visit our Website at www.geappliances.com
In-Home Repair Service 800-GE-CARES (800-432-2737)
Expert GE repair service is only a phone call away.
Special Needs Service 800.626.2000
800-TDD-GEAC (800-833-4322)
GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons
with limited mobility.
Service Contracts 800-626-2224
Purchase a GE service contract while your warranty is still in effect and you’ll receive a
substantial discount. GE Consumer Service will still be there after your warranty expires.
Parts and Accessories 800-626-2002
Individuals qualified to service their own appliances can have parts or accessories sent directly
to their homes (VISA, MasterCard and Discover cards are accepted).
Instructions contained in this manual cover procedures to be performed by any user. Other servicing
generally should be referred to qualified service personnel. Caution must be exercised, since
improper servicing may cause unsafe operation.
Service Satisfaction
If you are not satisfied with the service you receive from GE:
First, contact the people who serviced your appliance.
Next, if you are still not pleased, write all the details—including your phone number—to:
Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips