Gefen EXT-UHDV-KA-LANS-TX User manual

EXT-UHDV-KA-LANS-TX
EXT-UHDV-KA-LANS-RX
User Manual
HDMI & VGA KVM over IP
Multi-Format
Release A2
*Preferred
60Hz, 4:2:0

ii
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this product near water.
6. Clean only with a dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8. Do not install or place this product near any heat sources such as radiators, heat
registers, stoves, or other apparatus (including ampliers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized
plug has two blades with one wider than the other. A grounding type plug has two
blades and a third grounding prong. The wide blade or the third prong are provided for
your safety. If the provided plug does not t into your outlet, consult an electrician for
replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specied by the manufacturer.
12. To reduce the risk of electric shock and/or damage to this product, never handle or
touch this unit or power cord if your hands are wet or damp. Do not expose this
product to rain or moisture.
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualied service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus,
the apparatus has been exposed to rain or moisture, does not operate normally,
or has been dropped.
15. Batteries that may be included with this product and/or accessories should never be
exposed to open ame or excessive heat. Always dispose of used batteries
according to the instructions.
Important Safety Instructions

iii
Gefen/Core Brands, LLC warrants the equipment it manufactures to be free from defects
in material and workmanship. If equipment fails because of such defects and Gefen LLC
is notied within the specied warranty period* from the documented** date of purchase,
Gefen will, at its option, repair or replace the equipment, provided that the equipment
has not been subjected to mechanical, electrical, or other abuse or modications. This
warranty is in lieu of all other warranties expressed or implied, including without limitation,
any implied warranty or merchantability or tness for any particular purpose, all of which
are expressly disclaimed. Warranty period begins on the date of purchase by the original
end-purchaser, as indicated on the proof of purchase document**. This Limited Warranty
extends to the original end-user purchaser of the product, and is not transferrable to any
subsequent purchaser(s) or owner(s). Customers outside the continental United States of
America are responsible for shipping charges to and from Gefen.
* Warranty period:
Passive Copper Cables without any electronic circuitry: 30 days. Cables must be in their
original condition.
Electronics:
•2 years unless specied otherwise.
•3 years if specically noted as such on Gefen web-page of a product.
Documented** purchases made on or after March 29, 2017 only.
** Proof of purchase must be a written document, as deemed acceptable by Gefen/Core
Brands, LLC.
Warranty Information

iviv
Contacting Gefen Technical Support
Technical Support
[phone] [phone]
8:00 AM to 5:00 PM Monday - Friday, Pacic Time
Email
[email protected]
Web
http://www.gefen.com
Mailing Address
Gefen
Core Brands, LLC
c/o Customer Service
1800 S McDowell Blvd
Petaluma, CA 94954 USA
Product Registration
Register your product here: http://www.gefen.com/kvm/Registry/Registration.jsp

vv
Operating Notes
•Always make sure that the 4K Ultra HD HDMI & VGA KVM over IP is running the
latest rmware.
•Gefen highly recommends the use of the Syner-G software and Matrix Controller
(Gefen part no. EXT-CU-LAN) for setting up and controlling the operation of a
Video-over-IP network using these products.
•Shielded CAT-5e (or better) cables should not exceed 330 feet (100 meters) between
the Sender / Receiver unit and the network.
•By default, all Sender and Receiver units are set to channel 0.
•The HDMI inputs and outputs on this product also support Single-Link DVI and its
standard VESA resolutions. Dual-Link DVI is not supported.
•Only the HDMI Input and Output will pass content from HDCP sources such as Blu-ray
players and PlayStation® console systems. VGA does not support HDCP content. If
HDCP encrypted content is being passed, the VGA output will not be active.
•By default, the source device will use the EDID from the display (or other sink device)
which is connected the Receiver unit.
• If terminating network cables in the eld, please adhere to the TIA/EIA568B
specication. See the Network Cable Diagram (page 172)for details.
•Supported USB Devices
► HID-class devices: keyboard, mouse, joystick, and touch panels.
► Bulk-only storage devices: USB ash drive, most storage devices, DVD-ROM,
card readers, and printers.
Important
• When connecting through a Local Area Network, a managed gigabit
switch is required. Jumbo Frame Support (8k or greater) and IGMP
Snooping must be enabled.
• A dedicated LAN is not required but highly recommended.
• When using HDCP-encrypted content, only the HDMI inputs and outputs
can accept and display the content.
• We recommend that Sender and Receiver are rst connected directly
and functionality/performance is fully veried before integrating them into
a Local Area Network.
Important
This product has been specically designed for use with the Gefen Syner-G™
Software Suite, available for download at www.gefen.com. The Gefen
Syner-G™ Discovery and Show-Me features simplify initial IP conguration

vi
• Known supported devices
► USB to RS-232 adapter
► Mobile devices: Android, iOS mobile devices
► Connectivity devices: infrared remote controller, Bluetooth dongle
► Security devices: Key dongle, security card reader
► Full-speed USB audio devices
•Known Limits:
►High-speed isochronous devices, such as webcams are NOT supported
© 2017 Gefen, LLC. All Rights Reserved. All trademarks are the property of their respective owners.
Gefen, LLC reserves the right to make changes in the hardware, packaging, and any accompanying documentation
without prior written notice.
Operating Notes
This product uses UL-Listed power supplies

viivii
Licensing
This product uses software that is subject to open source licenses, including one or more
of the General Public License Version 2 and Version 2.1, Lesser General Public License
Version 2.1 and Version 3, BSD, and BSD-style licenses. Distribution and use of this
product is subject to the license terms and limitations of liability provided in those licenses.
Specic license terms and Copyright Notications are provided in the source code.
For three years from date of activation of this product, any party may request, and we
will supply, for software covered by an applicable license (e.g. GPL or LGPL), a complete
machine-readable copy of the corresponding open source code on a medium customarily
used for software interchange. The following software and libraries are included with this
product and subject to their respective open source licenses:
• jQuery
• Linux

viiiviii
Features and Packing List
Features
•Secure content distribution using AES-128 bit encryption
•Extends HDMI, VGA, USB, RS-232, bi-directional stereo analog audio, and IR over IP,
using a Gigabit Local Area Network
•Supports input resolutions up to 4K 60Hz 4:2:0 on HDMI and up to 1920x1200, 60 Hz
on VGA (WUXGA).
•Supports output resolutions up to 4K 30Hz 4:4:4 on HDMI and up to 1920x1200 60 Hz
or 1080p Full HD on VGA
•Supported HDMI Features:
►HDR
►HDCP 2.2 and 1.4
►Deep Color
► Lip-Sync pass-through
•Supports uncompressed LPCM digital audio up to 7.1 channels
•Supports up to 7.1 channels of HBR (High Bit Rate) digital audio including Dolby
Atmos®, Dolby® TrueHD, DTS:X™, and DTS-HD Master Audio™
•When used with Gefen DVI-to-HDMI cables (not included), supports the use of DVI
sources and DVI displays up to 1080p Full HD and 1920x1200 (WUXGA)
• Built-in video wall controller accommodates any number of rows and columns up to
16x16
•Digital and analog audio break-out allows audio to be de-embedded from the HDMI
output of the Receiver and be sent to a separate audio system, enhancing the impact
of AV presentations.
•Quick mass-rmware-update, automated conguration, and enhanced control
capabilities and system security when used with the Gefen EXT-CU-LAN Matrix
Controller
• Built-in web interface, Telnet, and UDP
•Compatible with the Gefen Keyboard Switching Controller software, available for
download at www.gefen.com
•Supports 39,900 Senders and a combination of just over 65,000 Sender and Receiver
units, depending on the network bandwidth and number of ports on your network
switch
•Two USB 2.0 ports with data rates up to 480 Mbps and backward-compatibility with
USB 1.1
•Two USB 1.1 ports for use with Human Interface Devices (H.I.D.)
• Conforms to IEEE 802.3af PoE standard
•PoE (Power over Ethernet) allows the new Sender and Receiver units to be powered
through a standard PoE-enabled IP network switch, without the need for external
power supplies
• Three-port Gigabit Ethernet switch built into the Receiver unit
•Mode switch on Sender for sharpness or motion optimization of image

ixix
Features and Packing List
Packing List
The 4K Ultra HD HDMI & VGA KVM over IP ships with the items listed below. The packing
contents of the Sender and Receiver unit are listed below. If any of these items are not
present in the box when you rst open it, immediately contact your dealer or Gefen.
EXT-UHDV-KA-LANS-TX
•1 x EXT-UHDV-KA-LANS-TX unit
•1 x EXT-PS526AIP-LP-6 5V 2.6A Power Supply
•4 x Self-Adhesive Rubber-Feet
•2 x L-Shaped Mounting Brackets
•4 x Machine screws for L-Shaped Mounting Brackets
•2 x Machine screws for EXT-RACK-1U-GRY
•1 x Quick-Start Guide
EXT-UHDV-KA-LANS-RX
•1 x EXT-UHDV-KA-LANS-RX unit
•1 x EXT-PS54AULPN-6 5V 4A Power Supply
• 1 x AC Power Cord
•4 x Self-Adhesive Rubber-Feet
•2 x L-Shaped Mounting Brackets
•4 x Machine screws for L-Shaped Mounting Brackets
•2 x Machine screws for EXT-RACK-1U-GRY
•1 x Quick-Start Guide
•Field-updatable rmware via EXT-CU-LAN controller or the built-in web server
interface
• Locking power supply connectors
•Half-rack width Sender and Receiver enclosures are rack-mountable using EXT-
RACK-1U-GRY
•Sender and Receiver can also be surface-mounted using the included L-brackets
•Low prole Receiver enclosure features an IR Extender port and can be hidden away
behind the display

x
Table of Contents
1 Getting Started
Introduction............................................................................................................ 2
Sender Unit ................................................................................................... 2
Receiver Unit................................................................................................. 4
Installation & Conguration ................................................................................... 7
Local Area Network (LAN) Connection ......................................................... 7
Using a Direct Connection .......................................................................... 12
Supplementary Connections ....................................................................... 14
Sample Wiring Diagram .............................................................................. 15
2 Basic Operation
LED Status .......................................................................................................... 18
Link.............................................................................................................. 18
Power .......................................................................................................... 18
Setting the Video Channel................................................................................... 19
Setting the Channel using the Web Interface.............................................. 19
Setting the Channel using the Front Panel ................................................. 20
Blocking & Masking Video................................................................................... 23
Unicast & Multicast Modes.................................................................................. 25
Conguring Unicast Mode........................................................................... 25
Switching between Sender units in Unicast mode ...................................... 27
Conguring Multicast Mode......................................................................... 30
Discovery Mode................................................................................................... 32
Gefen Syner-G Discovery ........................................................................... 32
Finding Your Device.................................................................................... 33
Using RS-232...................................................................................................... 35
RS-232 under Unicast Mode....................................................................... 38
RS-232 under Multicast Mode..................................................................... 38
USB Control ........................................................................................................ 39
USB under Unicast Mode............................................................................ 39
USB under Multicast Mode ......................................................................... 41
Active per request mode ............................................................................. 44
Active on link mode ..................................................................................... 45
Audio Connections .............................................................................................. 46
Audio Sources and De-Embedding............................................................. 48
Creating Video Walls........................................................................................... 49
Wall Size and Layout .................................................................................. 49
Bezel and Gap Compensation .................................................................... 51
Setting the Video Mode....................................................................................... 52
Using the Web interface.............................................................................. 52
Changing the Password ...................................................................................... 53
Performing a Factory Reset ................................................................................ 54
Reset using the Web Interface.................................................................... 54
Reboot using the Web Interface.................................................................. 56
Reboot using the Front Panel ..................................................................... 57

xi
Table of Contents
3 Advanced Operation
Telnet Access ...................................................................................................... 60
Commands.......................................................................................................... 61
Discovery Service ....................................................................................... 61
Help............................................................................................................. 61
Network ....................................................................................................... 61
Routing........................................................................................................ 62
RX Specic.................................................................................................. 63
Serial ........................................................................................................... 64
System ........................................................................................................ 64
TX Specic .................................................................................................. 64
USB............................................................................................................. 65
Video ........................................................................................................... 65
Web Interface.............................................................................................. 65
4 Appendix
Network Cable Diagram .................................................................................... 172
Rack Tray Installation ........................................................................................ 173
Specications .................................................................................................... 174

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1 Getting Started
HDMI & VGA KVM over IP
Multi-Format
60Hz, 4:2:0

page | 2
Sender Unit
Introduction
Getting Started Getting Started
ID Name Description
1 Power This LED glows solid blue when the unit is
connected to an AC outlet and the unit is
powered ON. See LED Status (page 18)
for more information.
2 Link This LED glows solid green when the Sender
unit and Receiver unit are connected and
passing video. See LED Status (page 18)
for more information.
3RS-232 Connect an RS-232 cable from this port to an
RS-232 controller. See Using RS-232 (page
35)for more information.
4Prog Sel For factory use only. This switch must stay
in the Off position.
5 IR Out Connect an IR Emitter cable (Gefen part no.
EXT-IREMIT) from this port to the UHD/HD
source to control the source from the viewing
location.
6 IR In/Ext Connect an IR Extender (Gefen part no.
EXT-RMT-EXTIRN) to this 3.5mm mini-
stereo port. Alternatively, connect a 3.5mm
mini-stereo connector from this port to the
output of an automation system with an
electrical IR output.
7 Prog For factory use only.
Power
RS-232
Off On
Prog Sel IR Out IR In/Ext Prog Reset VGA Out
Link
4K Ultra HD HDMI & VGA KVM over IP S
®
EXT-UHDV-KA-LANS-TX
5V DC USB LAN (PoE) VGA In HDMI In Line In Line Out
1 3 4
5 8
6 7
2
9

page | 3
Getting Started
ID Name Description
8 Reset Press this button to reset the unit to factory-
default settings. See Performing a Factory
Reset (page 54)for more information.
9VGA Out Connect a VGA cable from this connector
to a local VGA display. This port is used to
monitor either the HDMI or VGA input signal.
ID Name Description
10 Power Connect the included 5V DC locking power
supply to this power receptacle.
11 USB Connect a USB cable from the computer to
this USB port.
12 LAN (PoE) Connects the Sender unit to a PoE-capable
switch (or directly to the Receiver unit) using
shielded CAT-5e (or better) cable.
13 VGA In Connect a VGA cable from this connector to
a VGA source.
14 HDMI In Connect an HDMI cable from this connector
to the UHD/HD source.
15 Line In Connect a 3.5mm mini-stereo cable from the
Line Out port on the multimedia PC to this
port.
16 Line Out Connect a 3.5mm mini-stereo cable from this
port to the Line In port of a multimedia PC.
Power
RS-232
Off On
Prog Sel IR Out IR In/Ext Prog Reset VGA Out
Link
4K Ultra HD HDMI & VGA KVM over IP S
®
EXT-UHDV-KA-LANS-TX
5V DC USB LAN (PoE) VGA In HDMI In Line In Line Out
10 11 12 13 14 15 16
Introduction

page | 4
Receiver Unit
Introduction
Getting Started
EXT-UHDV-KA-LANS-RX
Line In Line Out Opt Out HDMI Out VGA Out Prog 1 2 3 (POE) 5V DC
LAN
Power
Link
USB2.0 USB1.1 Reset VGA USB IR IR In/Ext IR Out
On Off
Prog Sel RS-232
HDMI CH
USB USB USB USB
3 4 6 98
7 10
11
5
Getting Started
ID Name Description
1 Power This LED glows solid blue when the unit is
connected to an AC outlet and the unit is
powered ON. See LED Status (page 18)
for more information.
2 Link This LED glows solid green when the Sender
unit and Receiver unit are connected and
passing video. See LED Status (page 18)
for more information.
3USB2.0 / USB1.1 Connect up to four USB devices to these
USB ports. USB ports for both USB 2.0 and
USB 1.1 are provided.
4 Reset Press this button to reset the unit to factory-
default settings. See Performing a Factory
Reset (page 54)for more information.
5HDMI / VGA Press this button to switch between the
HDMI and VGA input.
6 CH -/+ These buttons serve two purposes.
1) Press the - / + buttons button to
decrement / increment, respectively, the
current channel number. See Setting
the Video Channel (page 19)for more
information. 2) Press and hold the +
(“USB”) button to switch between USB
modes. See USB Control (page 39) for
more information.
1
2

page | 5
EXT-UHDV-KA-LANS-RX
Line In Line Out Opt Out HDMI Out VGA Out Prog 1 2 3 (POE) 5V DC
LAN
Power
Link
USB2.0 USB1.1 Reset VGA USB IR IR In/Ext IR Out
On Off
Prog Sel RS-232
HDMI CH
USB USB USB USB
11 13 171615 18
12 14
ID Name Description
11 Line In Connect a 3.5mm mini-stereo cable from the
Line Out port on the multimedia PC to this
port.
12 Line Out Connect a 3.5mm mini-stereo cable from this
port to the Line In port of a multimedia PC.
13 Opt Out Connect an optical audio cable to this
TOSLINK connector.
14 HDMI Out Connect an HDMI cable from this connector
to a HD/UHD display.
Introduction
Getting Started
ID Name Description
7 IR This IR sensor receives signals from the IR
remote control of the UHD/HD source.
8 IR In/Ext Connect an IR Extender (Gefen part no.
EXT-RMT-EXTIRN) to this 3.5mm mini-
stereo port. Alternatively, connect a 3.5mm
mini-stereo connector from this port to the
output of an automation system with an
electrical IR output.
9 IR Out Connect an IR Emitter cable (Gefen part no.
EXT-IREMIT) from this port to the UHD/HD
source to control the source from the viewing
location.
10 Prog Sel For factory use only. This switch must stay
in the Off position.
11 RS-232 Connect an RS-232 cable from this port to
an RS-232 device. See Using RS-232 (page
35)for more information.

page | 6
Introduction
Getting Started
EXT-UHDV-KA-LANS-RX
Line In Line Out Opt Out HDMI Out VGA Out Prog 1 2 3 (POE) 5V DC
LAN
Power
Link
USB2.0 USB1.1 Reset VGA USB IR IR In/Ext IR Out
On Off
Prog Sel RS-232
HDMI CH
USB USB USB USB
11 13 171615 18
12 14
ID Name Description
15 VGA Out Connect a VGA cable from this port to a VGA
display.
16 Prog For factory use only.
17 LAN 1, 2, 3 (PoE) Connects the Receiver unit to the network
(or directly to the Sender unit) using shielded
CAT-5e (or better) cable.
18 5V DC Connect the included 5V DC locking power
supply to this power receptacle.
Getting Started

page | 7
The 4K Ultra HD HDMI & VGA KVM over IP Sender and Receiver units can be connected
over a Local Area Network (LAN) or they can be directly connected to one another. Both
installations will be covered.
Local Area Network (LAN) Connection
In order to connect the 4K Ultra HD HDMI & VGA KVM over IP to a Local Area Network
(LAN), both the Sender and Receiver unit must rst be set to DHCP mode or Static IP
mode. DHCP mode will use the DHCP server to automatically assign an IP address for
each Sender and Receiver unit that is connected to the network. Static IP mode will allow
the IP address for each Sender and Receiver unit to be congured manually. Contact your
network administrator if necessary.
1. Connect an HDMI cable from the UHD/HD source to the HDMI In port on the Sender
unit.
2. Connect a VGA cable from the VGA In port on the Sender unit to the VGA source.
3. Connect a VGA cable from the VGA OUT port on the Sender unit to a local monitor.
4. Connect an HDMI cable from the UHD/HD display to the HDMI Out port on the
Receiver unit.
5. Connect a VGA cable from the VGA Out port on the Receiver unit to a display.
6. Connect a CAT-5e (or better) cable between the LAN (PoE) port on the Sender unit
and a Gigabit IP switch.
7. Connect LAN 3 (PoE) on the Receiver unit to the same network switch. Each cable
run can be up to 330 feet (100 meters).
8. If NOT USING A PoE-compliant switch, then connect the included 5V DC power
supplies to the Sender and Receiver unit.
Getting Started
Installation & Conguration
Important
If the IP switch is PoE-compliant and the Sender and Receiver are connected
through their PoE ports, external power supplies will not be required.
Additional Receivers or other devices connected to LAN 1 and LAN 2 ports of
a Receiver will however need to be powered locally.
Power
RS-232
Off On
Prog Sel IR Out IR In/Ext Prog Reset VGA Out
Link
4K Ultra HD HDMI & VGA KVM over IP S
®
EXT-UHDV-KA-LANS-TX
5V DC USB LAN (PoE) VGA In HDMI In Line In Line Out
Sender unit
Connect to LAN / DHCP server

page | 8
9. Launch the Gefen Syner-G app to discover the IP address of the Sender/Receiver
unit. See the Gefen Syner-G User Manual for more information.
10. Click the desired unit from the list. The currently selected unit will be highlighted in
red.
11. Use the elds in the Device Settings section to change the IP settings, as necessary.
Getting Started
Installation & Conguration
Selected unit
Device Settings
Receiver unit
Connect to LAN / DHCP server
EXT-UHDV-KA-LANS-RX
Line In Line Out Opt Out HDMI Out VGA Out Prog 1 2 3 (POE) 5V DC
LAN
Power
Link
USB2.0 USB1.1 Reset VGA USB IR IR In/Ext IR Out
On Off
Prog Sel RS-232
HDMI CH
USB USB USB USB
Getting Started