General Pipe Cleaners Gen-Eye Prism 2.0 User manual

Gen-Eye Prism®2.0
Video Pipe Inspection/Location Systems
Operating Instructions
Your Gen-Eye Prism 2.0 Video Pipe In-
spection/Location System is designed to
give you years of trouble-free, profitable
service. However, no machine is better
than its operator.
Read, understand and follow all safety
warnings and instructions provided with
the product. Failure to follow the warnings
and instructions may result in electric
shock and/or serious injury. Save all warn-
ings and instructions for future reference.
SAVE THESE INSTRUCTIONS!

WARNING! Read and understand all
instructions. Failure to follow all instructions
listed below may result in electric shock, fire
and/or serious personal injury. Replacement
manuals are available upon request at no
charge, or may be downloaded from our web-
site, www.drainbrain.com. Instructional videos
are available for download on our website, and
may be ordered. If you have any questions or
problems, please call General’s customer
service department at 412-771-6300.
SAVE THESE INSTRUCTIONS!
SAFETY SYMBOLS
Gen-Eye Prism®2.0 Video Pipe Inspection/Location System
Electric shock resulting in
death can occur if you plug
this machine into an improp-
erly wired outlet. If the ground
wire is electrified, you can be
electrocuted by just touching
the machine, even when the
power switch is off. A ground
fault circuit interrupter will not pro-
tect you in this situation. Use a
UL approved tester to determine
if the outlet is safe.
Do not operate power tools in
explosive atmospheres, such
as in the presence of flamma-
ble liquids, gases, or dust.
Power tools create sparks which
may ignite the dust or fumes.
Always wear safety glasses
and rubber soled, non-slip
shoes. Use of this safety equip-
ment may prevent serious injury.
These instructions are intended to
familiarize all personnel with the safe
operation and maintenance
procedures for the Gen-Eye Prism 2.0
Video Pipe Inspection/Location Systems.
DANGER indicates a hazard with a high level of risk
which, if not avoided, will result in death or serious injury.
WARNING indicates a hazard with a medium level of risk
which, if not avoided, could result in death or serious injury.
CAUTION indicates a hazard with a low level of risk which,
if not avoided, will result in minor or moderate injury.
This is the safety alert symbol. It is
used to alert you to potential personal
injury hazards. Obey all safety mes-
sages that follow this symbol to avoid
possible injury or death.
2

Gen-Eye Prism® 2.0 Video Pipe Inspection/Location System
3
GENERAL SAFETY RULES
Work Area
1. Keep work area clean and well lit. Cluttered benches and dark
areas invite accidents.
2. Do not operate power tools in explosive atmospheres, such
as in the presence of flammable liquids, gases, or dust.
Power tools create sparks which may ignite the dust or fumes.
3. Keep bystanders, children, and visitors away while operat-
ing a power tool. Distractions can cause you to lose control.
Electrical Safety
1. Grounded tools must be plugged into an outlet, properly
installed and grounded in accordance with all codes and
ordinances. Never remove the grounding prong or modify
the plug in any way. Do not use any adapter plugs. Check
with a qualified electrician if you are in doubt as to whether
the outlet is properly grounded. If the tool should electrically
malfunction or break down, grounding provides a low resistance
path to carry electricity away from the user.
2. Avoid body contact with grounded surfaces such as pipes,
radiators, ranges and refrigerators. There is an increased risk
of electric shock if your body is grounded.
3. Do not expose power tools to rain or wet conditions.Water
entering a power tool will increase the risk of electric shock.
4. Do not abuse the cord. Never use the cord to carry the tools
or pull the plug from an outlet. Keep cord away from heat,
oil, sharp edges or moving parts. Replace damaged cords
immediately. Damaged cords increase the risk of electric shock.
5. When operating a power tool outside use an outdoor exten-
sion cord marked “W-A” or “W”. These cords are rated for
outdoor use and reduce the risk of electric shock.
6. Keep all electric connections dry and off the ground. Re-
duces the risk of electric shock.
7. Do not touch plugs or tools with wet hands. Reduces the risk
of electric shock.
Personal Safety
1. Stay alert, watch what you are doing and use common sense
when operating a power tool. Do not use tool while tired or
under the influence of drugs, alcohol, or medication. A mo-
ment of inattention while operating power tools may result in
serious personal injury.
2. Dress properly. Do not wear loose clothing or jewelry. Con-
tain long hair. Keep your hair, clothing, and gloves away
from moving parts. Loose clothes, jewelry, or long hair can be
caught in moving parts.
3. Remove adjusting keys or switches before turning the tool
on. A wrench or key that is left attached to a rotating part of the
tool may result in personal injury.
4. Do not overreach. Keep proper footing and balance at all
times. Proper footing and balance enables better control of the
tool in unexpected situations.
5. Always wear safety glasses and rubber soled, non-slip
shoes. Dust mask, non-skid safety shoes, hard hat, or hearing
protection must be used for appropriate conditions.
6. Rubber glove inserts should be worn for health and safety
reasons. Sewer lines are unsanitary and may contain harmful
bacteria.
7. Check to make sure pipes are not electrically hot. In some
cases, ground circuits may be returned to cast iron pipes causing
them to be electrically charged. Care should be taken to check
the entire length on any pipe you are going to inspect.
8. Prevent object and liquid entry. Never push objects of any kind
into this product through the openings as they may touch danger-
ous voltage points or short circuit to parts that could result in a
fire or electric shock. Never spill liquid of any kind on the product.
Tool Use and Care
1. Use clamps or other practical way to secure and support the
workpiece to a stable platform. Holding the work by hand or
against your body is unstable and may lead to loss of control.
2. Do not force tool. Use the correct tool for your application.
The correct tool will do the job better and safer at the rate for
which it is designed.
3. Do not use tool if switch does not turn it on or off. Any tool
that cannot be controlled with the switch is dangerous and must
be repaired.
4. Disconnect the plug from the power source before making
any adjustments, changing accessories, or storing the tool.
Such preventative safety measures reduce the risk of starting the
tool accidentally.
5. Store idle tools out of reach of children and other untrained
persons. Tools are dangerous in the hands of untrained users.
6. Maintain tools with care. Keep cutting tools sharp and clean.
Properly maintained tools, with sharp cutting edges are less likely
to bind and are easier to control.
7. Inspect for misalignment or binding of moving parts, break-
age of parts, and any other condition that may affect the
tool’s operation. If damaged, have the tool serviced before
using. Many accidents are caused by poorly maintained tools.
8. Only use accessories that are recommended by the manu-
facturer for your model. Accessories that may be suitable for
one tool may become hazardous when used on another tool.
Service
1. Tool service must be performed only by qualified repair per-
sonnel. Service or maintenance performed by unqualified repair
personnel could result in injury.
2. When servicing a tool, use only identical replacement parts.
Follow instructions in the Maintenance section of this man-
ual. Use of unauthorized parts or failure to follow Maintenance
Instructions may create a risk of electric shock or injury.
SPECIFIC SAFETY RULES
1. Do not use tool if switch does not turn it ON or OFF. Any tool
that cannot be controlled with the switch is dangerous and must
be repaired.
WARNING
Read and understand all instructions. Failure to follow all in-
structions listed below may result in electric shock, fire, and/or
serious injury.
SAVE THESE INSTRUCTIONS!

Gen-Eye Prism®2.0 Video Pipe Inspection/Location System
4
2. Be sure that the unit is plugged into a properly grounded
receptacle. If in doubt, check receptacle before plugging in
machine. Check the power cord to see that there are no cuts or
frays, and that the grounding prong on the plug is still in place.
3. If the power cord supplied with the machine is not long
enough, be sure to use a 16 gauge heavy duty extension
cord no more than 50 feet long and in good condition. Using
lighter cords can result in severe power loss and motor overheat-
ing.
4. Be careful when cleaning drains where cleaning chemicals
have been used. Avoid direct contact with corrosive drain clean-
ers. Drain cleaning chemicals can cause serious burns, as well
as damage the cable. Neutralize or remove corrosive drain
cleaners in the drain before starting the job.
5. Do not operate machine if operator or machine is standing
in water. Will increase risk of electrical shock.
6. Wear safety glasses and rubber soled, non-slip shoes. Use
of this safety equipment may prevent serious injury.
7. Protect against lightening. For added protection for this prod-
uct during a lightning storm, or when it is left unattended and
unused for long periods of time, unplug it from the wall outlet.
This will prevent damage to the product due to lightning and
power surges.
8. Protect against excessive heat. The product should be situated
away from heat sources such as radiators, heat registers, stoves,
or other products (including amplifiers) that produce heat.
The stainless steel camera housing is made to protect the camera
and internal electronics. However, it can be damaged by severe im-
pacts which could cause failure of the O-ring seals or the electronics
within. The camera, housing, and lens should be checked thoroughly
after each use for signs of damage and, if required, should be cor-
rected prior to further use.
FEATURES
THE AC CORD SHOULD ALWAYS BE PLUGGED
INTO THE COMMAND MODULE FIRST, THEN INTO
THE WALL.
ABOUT THE INSPECTION CAMERA
The Gen-Eye video pipe inspection and location system is manufac-
tured for harsh environments, however, it should handled with care.
Use the Gen-Eye as an inspection tool only, never as a drain cleaning
tool. Damage may occur if the camera head is dropped or “butted”
severely against the pipe or any other hard surface. Once you see the
obstruction, remove the camera head from the line and use the proper
tool to clear the stoppage.
GEN-EYE PRISM
COMMAND MODULE
The Command Module should not be
used in wet locations or in the rain, as
moisture may cause damage to the
unit.
Standard Reel
Camera Head
Command Module
Adjustable Tablet Holder
10 Pin Reel Cable
Docking Clamp
Cord Wrap
Cord Wrap
Mounting Ball
Mounting Ball
LED Dimmer Control
3A Fuse
Reel Selector Switch
10 Pin Reel Connector
Mounting Ball
Mounting Ball
10 Pin Reel Connector
LED Dimmer Control
3A Fuse
Wi-Fi Antenna Window
Power Switch
Power Indicator
FRONT VIEW
BACK VIEW

Gen-Eye Prism® 2.0 Video Pipe Inspection/Location System
5
POWER SWITCH
The Power Switch is located on the front of the Command Module
with an indicator light next to it. Be sure the unit is plugged into a
properly grounded outlet before turning it on.
WI-FI ANTENNA
The Wi-Fi antenna, located behind the window in the Command Mod-
ule, sends video to your tablet or Smartphone. A free App lets you
easily view and record video inspections at a range of up to 500 feet.
Software can be downloaded free from Apple, or Android from Google
Play. See Wi-Fi section for more details.
USB POWER PORT
Charge your tablet, iPad, iPhone, Android, or Apple device as you do
your inspection. Just plug it into the Power Port located on the upper
left side of the Command Module. Do not charge the battery if the air
temperature is below 30° F or above 104° F. Use the Connector Dust
Cover when not in use to keep dirt out of the connector.
AC POWER INPUT
Plug the AC power cord into the AC power input connector on the left
side of the Command Module. Be sure the 120 volt AC outlet you are
using properly grounded to prevent damage to the unit.
LED DIMMER CONTROL
You can adjust the camera LED light level by using the dimmer knob
located on the right side of the Command Module.
REEL SIZE SWITCH
To insure the footage counter is as accurate as possible, be sure the
Reel Size switch is set to match the reel you are using - Standard or
Mini-Reel. The switch is located on the back of the Command Module.
REEL CONNECTOR
Connect the interface cord from standard or mini-reel to 10 pin Reel
Connector, located on the bottom of the Command Module. If using
the Prism with the Gen-Eye POD, use the optional GL-ICP interface
cord. Connect one lead with the RCA plug to the POD Video Out con-
nector and the other lead to the POD Power Inlet connector.
FUSE
The 3 amp line fuse is located on the bottom of the Command Mod-
ule. Should replacement become necessary, replace only with the
same value and type as the original. Never substitute fuses as
damage may occur and will void your warranty. If the fuses con-
tinue to trip for no apparent reason, please consult the factory. Do
not use the system until the problem has been corrected.
EXPANDABLE HOLDER
The holder mounted above the Command Module can safely support
your full size tablet. Just squeeze the pins together to expand the
holder to the size you need. Optional holders for the mini-tablet or
Smartphone are available. Adjust the holder angle to the optimum
viewing angle.
FOOTAGE COUNTER
Lets you keep track of how much push-rod you’ve fed into the line.
The switch to set the counter for either standard or mini reels is lo-
cated on the back of the Command Module. Plug the Keyboard into
the lower connector on the left side of the Command Module to reset
the counter. See To Set Footage Counter for details.
Mounting Ball
Mounting Ball
Cooling Fan
Power Switch
LED Dimmer Control
10 Pin Reel Connector
Mounting Ball
Mounting Ball
Connector Dust Cover
USB Charging
Power Port
AC Power Input
USB Keyboard
Connector
RIGHT SIDE VIEW
LEFT SIDE VIEW
BOTTOM VIEW
Mounting Ball
3A Fuse
Power Switch
10 Pin Reel Connector
LED Dimmer Control

Gen-Eye Prism® 2.0 Video Pipe Inspection/Location System
6
SAVING A PAGE
To save a page to memory:
1. Go to the page you wish to save by pressing [ESC] followed
by 1-9 (example: [ESC]+[5]).
2. Type text on-screen.
3. Press [F-5] to save screen text to the selected page.
TO SET FOOTAGE COUNTER
Make sure the Reel Selector switch, located on the back of the
Command Module, is set for the reel you are using. Before starting
the inspection, place the camera in the line and zero your counter.
This is your starting point for measurements.
1. To set the footage counter to zero [000.0], press [F-4] followed
by [ENTER].
2. To set the footage counter to a preset value, press [F-4], then
press either [+] or [-] followed by five digits (numbers).
TITLER WITH FULL KEYBOARD
The Gen-Eye Prism has an external full keyboard titler. It gives you
nine pages of text to easily add your company name and job loca-
tion to your inspection videos. The Keyboard is also used to reset
the footage counter. To activate it, plug it into the USB Keyboard
connector on the lower left side of the Command Module
Use the Connector Dust Cover when not in use to keep dirt out of
the connector.
Be sure to connect Keyboard to the correct
USB connector. Damage can occur if
Keyboard is connected to Power Port.
KEYBOARD/COUNTER OPERATING INSTRUCTIONS
Key Function
F1 Cursor ON/OFF
F2 Clear screen and place cursor at home position.
(i.e. top left corner)
F4 Press [F4] followed by [+] or [-] and five digits.
Press [ENTER] to confirm.
F5 Save current on-screen text to memory page.
F6 Time and date ON/OFF toggle.
[ENTER] Move cursor to next line.
◄Backspace erases letter and goes back one position.
[ESC] [ESC] followed by 1-9 recalls saved pages on screen.
[CTRL]-D Set Time/Date. Press [ENTER] to quit.
[CTRL]-C Reposition counter in one of four corners and the
bottom center of the screen.
[CTRL]-B Type black characters with white border.
[CTRL]-F Turns flashing charters ON.
[CTRL]-N Turns flashing charters OFF.
[CTRL]-W Type white characters.
SETTING TIME/DATE
1. Hold [CTRL] and press D. “YYMMDDHHMMSSam” appears
on the screen.
2. Type in the correct time and date in this order: Year, Month,
Day, Hour, Minutes, Seconds, AM/PM (a for AM and p for
PM).
3. If you wish to quit, simply hit the [ENTER] button and date and
time entry line will disappear.
4. Note: The clock is preset for 12 hour mode (i.e. 01 to 12).
Table 1—Reel Selection Guide
Reel Type Pipe Sizes Lengths
Available
Standard
Reel
3” to 10”
(75 to 250mm)
200, 300, or 400 ft.
(60, 90 or 120m)
Mini Reel 1-1/2” to 4”
(38 to 100mm)
100 or 200 ft.
(30 or 60m)
CAMERA AND REELS
SELF-LEVELING COLOR CAMERA
The self-leveling color camera automatically keeps the picture right
side up as the camera glides though the line. You always have an
upright picture on the monitor, making it easier for you and your cus-
tomers to follow the action.
COLOR CAMERA
Color camera provides a crisp, clear picture. Available on standard
and mini-reels.
CAMERA TRANSMITTER (512HZ)
The camera assembly includes a 512 Hz transmitter, located safely in
the spring behind the camera head. When the Command Module is
turned on, the transmitter is automatically activated.
NOTE: CARE SHOULD BE TAKEN WHEN GUIDING THE CAMERA
IN THE LINE AS EXCESSIVE BENDING AND TWISTING MORE
THAN 180 DEGREES MAY DAMAGE ELECTRONICS IN THE
SPRING.

Gen-Eye Prism® 2.0 Video Pipe Inspection/Location System
7
SET UP
Pre-Inspection Procedure
1. Upon arrival to the job site, set up the Gen-Eye Prism in an
easily viewable position where it will not interfere with the in-
spection.
2. Unwind the interface cord from the side of the reel and plug it
into the 10 pin Reel Connector on the bottom of the Command
Module. Insure the connector is properly aligned and then
tighten.
Note: If using the Prism with the Gen-Eye POD, use the op-
tional GL-ICP interface cord. Connect one lead with the RCA
plug to the Video Out connector and the other lead to the
Power Inlet connector.
3. Plug the AC cord into 120VAC input on the left side of the
Command Module, before plugging it into a power source. Be
sure the AC power source is properly grounded.
4. Turn on the Power Switch to activate the Command Module.
The indicator light will illuminate.
5. Turn on tablet or Smartphone, open the appropriate App, and
confirm you are receiving a picture from the camera. If you
have not yet set up your tablet or Smartphone for pipe inspec-
tion, see the How to Set up Wi-Fi section.
OPERATION
1. Release the reel lock and loosen the drag break on the side of
the reel.
2. Slide the camera into the
line. Be sure that the push
rod is rated for the size pipe
you are inspecting. Be care-
ful not to force the camera
around tight bends. If you
see an obstruction, stop. Do
not attempt to clear the pipe
by using the camera head.
Always use the proper tool for the job.
3. Once the camera is in the pipe, adjust the lights to a level which
produces the best picture with the least amount of light. This will
vary depending on pipe conditions. In some cases white or
lighter colored objects may cause the picture to “flare” or “wash
out”. If this happens, simply adjust the light level until a good
picture is achieved.
4. Push the camera slowly and carefully during the inspection -
taking note of the pipe condition for possible hazards that may
entangle or damage the camera on entry or retrieval.
5. When negotiating a corner, care should be taken not to butt the
nose of the camera against the sidewall with any force. It would
be better to let the camera “work” its way around the corner.
6. Should resistance become extreme, or the camera gets entan-
gled or stuck, slowly push and pull back and forth to free it.
Sometimes rotating the push rod may also help.
SKIDS
It is highly recommended that you use a skid at all times
to protect the camera head from abrasion in the pipe.
Skids lift the camera off the bottom of the pipe and center
it in the line for a better view and to allow the camera to
glide more easily though the line.
The standard reel comes with 2", 3", and 6" trap skids. Other optional
skids are available for 6", 8" and 10" lines:
To attach the skid, slide it over the front of the camera head, with the
lip of the skid at the front. Make sure the camera body is clean and
the set screws are tightened only until they touch the camera body.
Do not over tighten, as you may damage the camera housing.
GL-SK GL-URS-1
ASSEMBLY
The Docking Clamp allows the Prism Command Module to be
mounted on any GL Reel or Gen-Eye POD. Your unit comes with a
clamp, two extenders and a holder for a standard size tablet. To
assemble:
1. Place one extender on the mounting ball on bottom of the
command Module.
2. Place the mounting ball on the clamp into the other end of the
extender, then tighten the knob on the side of the extender.
3. Place one extender on the mounting ball on top of the com-
mand Module.
4. Place the mounting ball on the back of the expandable holder
into the other end of the extender, then tighten the knob on the
side of the extender.
5. Place the clamp onto the tubular frame of your reel and tighten
the knob on the clamp.
6. Squeeze the pins behind the holder together to expand the
holder to the size you need. Then place your tablet in the
holder and release the pins. Optional holders for the mini-
tablet or Smartphone are available.
7. Then adjust the Tablet and holder angle for the optimum view-
ing angle.

Gen-Eye Prism®2.0 Video Pipe Inspection/Location System
8
How to Set-Up the Wi-Fi Feature for Gen-Eye Prism 2.0 Camera Systems
On an Apple device
1. Make sure the Prism Command Module is turned ON and you are
next to the unit.
2. On your cell phone, tablet, or other Wi-Fi
enabled device, go to the App Store.
NOTE: You must have an Apple account
set up before proceeding.
3. Search for and download “G-Pipe Wifi
Viewer”.
4. On your device, open “Settings” and
select “Wi-Fi”. Make sure Wi-Fi is ON.
5. Select “WIFI_XX:XX:XX_” (the numbers/
letters appearing after “WIFI_” will vary by
unit), and join. Password: 12345678
6. Open the downloaded WIFI VIEWER app
on your device.
7. When the app opens, a chart will appear. Select “wifi_device”.
8. You should see the image transmitted by the camera on your
screen.
9. You are now ready to record video or take snap shots.
10. To take a snap shot, tap the camera icon.
11. To start recording video, tap the video camera icon.
(Tap it again to end recording).
12. To adjust the brightness, contrast, etc., tap the tools icon
and select your desired settings.
13. To view your snap shots and recordings, tap the file folder
icon in the WiFi Viewer app and select either the “Picture”
or “Record” file, then tap the image/video file you want to
view. You can also view your photos/videos in your de-
vice’s gallery.
iOS icon
Icon Key:
Home—takes you back to the main screen (devices list)
Tools—opens the settings menu for video, camera and audio.
Adjust brightness, contrast, resolution, etc.
Camera—tap to take snap shots
Video Camera—tap to begin/end recording video
File Folder—video/photo gallery (snap shots and videos are
The number of photos and/or the length of video you can shoot
will depend on the amount of storage available on your device.

Gen-Eye Prism® 2.0 Video Pipe Inspection/Location System
9
How to Set-Up the Wi-Fi Feature on Gen-Eye Prism 2.0 Camera Systems
On an Android device
1. Make sure the Prism Command Module
is turned ON and you are next to the unit.
2. On your cell phone, tablet, or other Wi-Fi
enabled device, go to the Play Store
(Android). NOTE: You must have a
Google account set up before proceed-
ing.
3. Search for and download “G-Pipe Wifi
Viewer”.
4. On your device, open “Settings” and se-
lect “Wi-Fi”.
5. Select “WIFI_XX:XX:XX_” (the numbers/
letters appearing after “WIFI_” will vary
by unit), and connect. Password:
12345678
6. Open the downloaded WIFI VIEWER app
on your device.
7. When the app opens, a chart will appear. Select “wifi_device”.
8. You should see the image transmitted by the camera on your
screen.
9. You are now ready to record video or take snap shots.
10. To take a snap shot, tap the camera icon.
11. To start recording video, tap the video camera icon.
(Tap again to end recording).
12. To adjust the brightness, contrast, etc., tap the tools
icon and select your desired settings.
13. To view your snap shots and recordings, tap the file
folder icon in the WiFi Viewer app and select either the
“Picture” or “Record” file, then tap the image/video file
you want to view. You can also view your photos/videos
in your device’s gallery.
NOTE: Your Android device may not be equipped to recognize the file
type used for the video. IF THIS HAPPENS, go to the Play Store and
download “MX Player”. This is a free app with ads—they offer an ad-
free version for a small fee.
Then, open the desired video from the
WiFi Viewer app, or from your device’s
gallery. You will be asked what pro-
gram you want to use to play the video.
Select “MX Player”.
Icon Key:
Home—takes you back to the main screen (devices list)
Tools—opens the settings menu for video, camera and audio.
Adjust brightness, contrast, resolution, etc.
Camera—tap to take snap shots
Video Camera—tap to begin/end recording video
File Folder—video/photo gallery (snap shots and videos are
The number of photos and/or the length of video you can shoot
will depend on the amount of storage available on your device.
Android icon

Gen-Eye Prism® 2.0 Video Pipe Inspection/Location System
10
CAMERA LOCATION
1. Turn on Gen-Eye Prism Camera system.
2. Press and hold the Hot Spot Locator
On/Off button. Check battery strength
on display.
3. Press MODE icon until indicator dis-
plays Sonde/Camera Head mode.
4. Press Antenna Select icon until indica-
tor displays Total Field configuration.
5. Set Locator to 512Hz by pressing
FREQ button until 512 Hz appears on
display.
6. Press up arrow button to increase
GAIN to maximum sensitivity.
7. Push camera head/Sonde only 10 to
15 feet into the line before starting the location process.
8. Stand near pipe entrance and hold the Gen-Eye Hot Spot Loca-
tor so that the blade is pointed at 45 degree angle, out and
down towards the ground at the approximate distance of the
transmitter.
9. Rotate in a circle, listening to the signal strength indicator tone.
If you receive full signal strength in every direction, press and
release the DOWN ARROW button to reduce the GAIN, or sen-
sitivity of the device. Repeat process until you receive a strong-
steady tone from just one direction. Reduce gain further if nec-
essary to clarify exact direction.
10. Hold Hot Spot Locator blade perpendicular to the ground and
walk in the direction of the strongest signal.
11. As you walk, reduce gain by pressing and releasing down arrow
button as often as necessary to keep signal strength indicator
near the 50% level. (Signal Strength levels in the 100% range
will erode accuracy. Always aim to keep the signal strength
near 50%.)
12. The radio waves propagating from the transmitter look like this:
13. Watch the Gen-Eye Hot Spot monitor display as you approach
the transmitter’s location.
14. When you reach the vicinity of a NULL point the screen will
produce this display:
Simply follow the arrows to find the exact spot. When you are
over the NULL point, the screen will produce this display.
15. When you reach the vicinity of the PEAK the screen will pro-
duce this display:
Follow the arrow to pinpoint the location of the transmitter. Sim-
ply rotate the flat edge of the locator blade relative to the arrows
on the outside of the ‘compass’ to determine the orientation of
the transmitter. When the display shows this graphic:
you will have the exact location of the transmitter and the lay of
the pipe.
16. Find and mark the location of both the NULL and the PEAK
points.
17. Push the camera ahead another 10-20 feet and repeat the proc-
ess. Duplicate every 10-20 feet until the problem area is visible
on the Gen-Eye monitor. At the completion of this process the
entire line will be traced and marked.
Locator Peak
Signal
Null
Radiated
Signal
Camera
Null
Notice that there is a PEAK signal over the exact location of the
transmitter, and two NULL points on either side of the PEAK,
lined up parallel with the lay of pipe.

Gen-Eye Prism® 2.0 Video Pipe Inspection/Location System
MAINTENANCE
CAMERA MAINTENANCE
CAMERA CLEANING
After every use, the camera should be cleaned and checked for possi-
ble damage that may have occurred during the inspection. External
scuffing of the camera housing is normal and should be of no con-
cern; however, use the trap skid to protect the camera and help it
slide around elbows more easily. The camera lens is made of sap-
phire and should be cleaned with a soft, damp cloth. Grease, dirt, or
scratches will affect the quality of the video picture.
DISCONNECT MACHINE FROM POWER SOURCE BE-
FORE PERFORMING MAINTENANCE ON MACHINE!
11
CAMERA FOCUS
All Gen-Eye cameras are pre-focused at the factory from approxi-
mately 3” to infinity and should not require any focus adjustments.
Should focus adjustments be required, please call the factory.
LIGHT HEAD REPLACEMENT
The lights for the Gen-Eye cameras use LED lighting and cannot be
replaced by the operator. These lights use very little power. Unless
physically damaged or extreme voltage is applied to them, they
should last indefinitely. If replacement is necessary, the camera
should be returned to the factory. The camera lights are wired in a
series/parallel configuration. This means that there are 4 sets of 4
(color camera) each wired together. Each set is wired in series and
then the 4 sets are wired in parallel. Therefore, should one lamp burn
out in one set, the other sets will still remain lit.
CAMERA REMOVAL
The camera and associated electronics are not user serviceable. Ser-
vicing must be done by qualified personnel. Contact the factory to
locate a service center near you. To use the Camera Test Terminal
(see instructions below) to diagnose a problem, or to return camera to
the factory, the following instructions should be used with extreme
care.
1. Disconnect the complete camera and spring assembly by remov-
ing the 3 screws (4-40 x ½ SSTL) that are countersunk into the
cone-shaped aluminum coupler at the end of the push cable.
The screws can be removed using the Xcelite allen wrench pro-
vided with the unit. Screws should be removed very carefully
and simultaneously. Each screw should be turned approximately
one (1) full turn alternatively, so as not to damage the connector.
While backing out each screw, hold the connector and camera
assembly together until all the screws are out and then unplug
the camera from the cable reel taking care not to lose the O-ring
or screws.
TO PREVENT DAMAGE TO THE CAMERA AND/OR
SYSTEM, DISCONNECT POWER FROM THE COM-
MAND MODULE BEFORE REMOVING OR RECON-
NECTING THE CAMERA TO THE REEL.
DO NOT FORCE THE CONNECTORS TOGETHER.
DAMAGE MAY OCCUR TO THE CONNECTORS.
PUSH ROD AND REEL ASSEMBLY
CLEANING
The push rod and reel assembly should be kept clean from dirt. When
rewinding the cable back onto the reel after an inspection, it is good
practice to use a clean rag to wipe off any debris.
DO NOT USE A POWER WASHER TO CLEAN THE
REEL. WATER MAY GET INTO UNSEALED AREAS,
REEL HUB ASSEMBLY AND SLIP RING HOUSING,
CAUSING DAMAGE AND VOIDING THE
WARRANTY.
2. After disconnecting the camera assembly, inspect the O-ring for
any damage, and if worn, replace it with a new one. Also, when
replacing any O-rings, make sure there is no dirt or grit on it, as it
may not seal properly. Apply silicone grease or petroleum jelly to
the O-ring for proper sealing.
3. To reconnect the camera assembly, carefully align the rear con-
nector on the camera assembly and the push rod connector.
When aligned, push the connectors together and replace the
screws. (If the connectors do not align properly, turn the camera
body slowly while slightly pushing the two connectors together
until you feel them align properly together.)

Gen-Eye Prism® 2.0 Video Pipe Inspection/Location System
General Wire Spring Co.
1101 Thompson Avenue
McKees Rocks, PA 15136
412-771-6300 www.drainbrain.com
© General Wire Spring Co. 2016 C-GEPR2.0OI-0816
Bad or Grainy Picture
 Check the camera lens for dirt, grime, scratches or other foreign
matter.
 Check the lights in the camera head to see if they are not supply-
ing sufficient light due to weak, dirty, or burned out bulbs.
 Check for external electrical noise being radiated by outside
sources, such as a power station, etc.
 Check the cable for possible breaks or intermittent open circuits
by flexing the cable.
 Disconnect the main power source and contact the factory ser-
vice department.
Not Recording
 Check that your device is receiving a good video image.
 Check that your device has enough video storage space.
 See the instructions for your device for other solutions.
FOR ALL OTHER FUNCTIONS RELATIVE TO THE SD RECORDER
OR MONITOR UNIT, PLEASE CONSULT YOUR RECORDER OR
MONITOR OWNER’S MANUAL.
TROUBLESHOOTING
COMMAND MODULE
No Picture AND No Lights:
 Check to see if the Main Power switch is ON. Check to make
sure the power source is "live" (for 120 volt AC) or check to see if
the light is lit on the cigarette lighter plug (for 12 volt DC).
 Check to make sure that the camera lens is not covered or look-
ing at a surface that provides no detail, therefore any image de-
tail.
 Check all connections and connectors from the camera back to
the Command Module, including the cable reel.
 Disconnect main power and contact the factory service depart-
ment.
No Picture, Lights OK
 Check Monitor power switch is ON. Check to make sure the
power source is “live” (for 120 volt AC).
 Check to see if the power fuse has “tripped”. If so, replace with
same value (3 amps).
 Check the interface cord for possible damage or intermittent
problem by flexing the cable.
 Check the cable for possible breaks or intermittent open circuits
by flexing the cable.
 Disconnect the main power source and contact the factory ser-
vice department.
ADDITIONAL MAINTENANCE TIPS
 The camera should always be cleaned and inspected after every
use as dirt, grime and grease can cause unnecessary problems
such as failure of the camera seals.
 The camera spring is attached to the cable via three (3) 4-40 x
½” stainless steel hex socket cap screws. This connection in-
cludes an O-ring sealing the connection from water leakage. This
connection should be checked after every use to ensure that the
screws have not loosened during the course of the inspection.
 If disconnecting the camera from the push rod, make sure that
the O-ring is in good condition and/or replaced when replacing
the camera onto the push rod.
 The camera lens, front nose piece and lights should be cleaned
and checked after every use for possible damage to the lens or
light covers and to prevent a build-up of dirt and grime which may
cause a degradation of the video picture.
 Should camera disassembly be required for any reason (for re-
placing seals, etc.) always ensure the camera has first been
cleaned and taken to a clean area for disassembly. Take extra
precaution to avoid dirt getting into the camera body and any
mating components such as the nosepiece, main body, and con-
nectors.
Dark Picture
 Check the Light Head to see if it is not supplying sufficient light
due to weak, dirty, or burned out bulbs.
 Check to see if the Light LED Dimmer control is turned up.
 Disconnect the main power source and contact the factory ser-
vice department.
Picture BUT No Lights:
 Check if Main Power switch is ON.
 Check to see if LIGHT LED Dimmer control is turned up.
 Check cable for possible breaks or intermittent open circuits by
flexing the cable.
 Disconnect main power and contact the factory service depart-
ment.