Genesis Instant User manual

Part No. PR10351001 Issue C 07/07
Technical Manual
Technical Manual
Including Spare Parts Information
Instant, Freshbrew & B2C (Espresso) Machines

This manual is to be used by authorised personnel involved in installing,
commissioning and servicing Genesis instant, double freshbrew and espresso (B2C)
table top beverage vending machines. The technical information contained within this
document is for information only and may be changed without prior notice. Crane
Merchandising Systems accepts no responsibility for any damage caused to the
machine through misinterpretation or misuse of the information contained in this
document.
Upon receipt, carefully examine the machine checking for any damage or
missing/incorrect parts. Any discrepancy must be reported to Crane Merchandising
Systems in writing within three working days.
In accordance with the food hygiene regulations and in compliance with local Public
Health Authorities, it is the responsibility of the operator to keep the machine in a
thoroughly clean condition.
The following symbol is used throughout this Technical Manual:
Safety First! Take care, risk of personal injury.
SureVend™ is a trade mark of Crane Merchandising Systems
Crane Merchandising Systems (CMS) accepts no responsibility for damage caused to the equipment
through misinterpretation or misuse of the information contained in this manual.
©Copyright 2007 Crane Merchandising Systems

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Technical Manual
Important Safeguards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Section 1 - Machine Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
1.1 Specifications Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
1.2 Canister Capacities (Approximate) . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
1.3 Water Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
1.4 External Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
1.5 Internal Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
1.6 Drinks Choice (Instant Machines) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
1.7 Drinks Choice (Freshbrew Machines) . . . . . . . . . . . . . . . . . . . . . . . .10
1.8 Drinks Choice (B2C Machines) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
1.9 Drinks Choice (B2C & Teapot Machines) . . . . . . . . . . . . . . . . . . . . .12
Section 2 - Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
2.1 Locating the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
2.2 Connecting the Water Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
2.3 Connecting the Electricity Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
2.4 Commissioning Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Section 3 - Programming Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
3.1 Drink Selection Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
3.2 Menu Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
3.3 Accessing the Programming Mode . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Section 4 - Engineers Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
4.1 Data Recall Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
4.2 Diagnostic Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
4.3 Test Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
4.4 Price Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
4.5 Product Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
4.6 Free Vend Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
4.7 Coins In/Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
4.8 System Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
4.9 Security Codes Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
4.10 Timed Events Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Section 5 - Service Keypad Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
5.1 Button 1 - Program Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
5.2 Button 2 - Brewer Open (Freshbrew Machines) . . . . . . . . . . . . . . . .70
5.3 Button 3 - Rinse/Flush . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
5.4 Button 4 - Brewer Clean (Freshbrew Machines) . . . . . . . . . . . . . . . .71
5.5 Button 5 - View Counters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
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Page No.

5.6 Button 6 - Test Vend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
5.7 Button 7 - Cup Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
5.8 Button 8 - Park Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
5.9 Button 9 - Boiler Fill (B2C Machines) . . . . . . . . . . . . . . . . . . . . . . . . .72
5.10 Button 10 - Machine Cool Down (B2C Machines) . . . . . . . . . . . . . .72
5.11 Button 11 - CoEx® Tablet Clean (B2C Machines) . . . . . . . . . . . . . .72
5.12 Button 12 - Reset Waste Counter (FB & B2C Machines) . . . . . . . . .72
5.13 Button 13 - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
5.14 Button 14 - Clear SureVend™ Error . . . . . . . . . . . . . . . . . . . . . . . . .72
Section 6 - The Vend Cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
6.1 Standby Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
6.2 Selecting A Drink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
6.3 Replacing/Updating Drink Selection Decals . . . . . . . . . . . . . . . . . . . .76
Section 7 - Technical Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
7.1 Water Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
7.2 Hot Water System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
7.3 Ingredient Dispense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
7.4 Mixing System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
7.5 Moving Dispense Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
7.6 Cup Dispense Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
7.7 Waste Level Probes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
7.8 Brewer Unit (Freshbrew Machines) . . . . . . . . . . . . . . . . . . . . . . . . . .80
7.9 CoEx® Brewer (B2C Machines) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
7.10 Teapot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
7.11 Power Supply Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
7.12 16 Amp Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
7.13 Coin Mechanism Transformer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
7.14 Coin and Card/Key Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
7.15 Change Giver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
7.16 Coin Blocker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
7.17 Card/Key System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Section 8 - B2C (Espresso) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
8.1 Example Vend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
8.2 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
8.3 Genesis B2C Water Flow Diagram . . . . . . . . . . . . . . . . . . . . . . . . . .86
Section 9 - Pre-Set Drink Timings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
9.1 Instant - Option 1 (Two Coffee Selections) . . . . . . . . . . . . . . . . . . . .87
9.2 Instant - Option 2 (Soup and Instant Coffee) . . . . . . . . . . . . . . . . . . .88
9.3 Freshbrew - Option 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
9.4 Freshbrew - Option 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
9.5 B2C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
9.6 Grammes/Second Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
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Section 10 - Electrical/Electronic Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
10.1 Console Board/Service Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
10.2 Control Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
10.3 Control Board Connections - 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
10.4 Control Board Connections - 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
10.5 Input/Output Board (Instant Machines) . . . . . . . . . . . . . . . . . . . . . . .99
10.6 Output Circuit (Instant Machines) . . . . . . . . . . . . . . . . . . . . . . . . . .100
10.7 Input/Output Board (Freshbrew Machines) . . . . . . . . . . . . . . . . . . .101
10.8 Output Circuit (Freshbrew Machines) . . . . . . . . . . . . . . . . . . . . . . .102
10.9 (a) Input/Output Board (B2C Machines) . . . . . . . . . . . . . . . . . . . . .103
10.9 (b) Input/Output Board (B2C & Teapot Machines) . . . . . . . . . . . . .104
10.10 Output Circuit (B2C Machines) . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
10.11 Input/Output Board Connections (Common) . . . . . . . . . . . . . . . . .106
10.12 Input/Output Board Connections (Instant Machines) . . . . . . . . . . .107
10.13 Input/Output Board Connections (Freshbrew Machines) . . . . . . . .108
10.14 Input/Output Board Connections (B2C Machines) . . . . . . . . . . . . .109
10.15 (a) Power Circuit - 230V System . . . . . . . . . . . . . . . . . . . . . . . . . . .110
10.15 (b) Power Circuit - 230V System . . . . . . . . . . . . . . . . . . . . . . . . . . .111
10.16 Heater Circuit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Section 11 - Dispense Pipe Lengths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
11.1 Instant - Option 1 Machines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
11.2 Instant - Option 2 Machines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
11.3 Freshbrew Machines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
11.4 B2C Machines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
11.5 B2C & Teapot Machines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Section 12 - Diagnostics and Maintenance Procedures . . . . . . . . . . . . . . . . . . .119
12.1 Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
12.2 Heater Tank De-Scale Procedure (Instant & Freshbrew Machines) 121
12.3 Brewer Maintenance (Freshbrew Machines) . . . . . . . . . . . . . . . . . .122
12.4 Adjusting The Cup Drop Mechanism . . . . . . . . . . . . . . . . . . . . . . . .125
12.5 B2C System Drain Down (B2C Machines) . . . . . . . . . . . . . . . . . . . .126
12.6 CoEx® Brewer/Bean Grinder Maintenance (B2C Machines) . . . . .128
Section 13 - Spare Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Exterior View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Door Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Console Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Interior View - Instant Machines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Interior View - Instant Machines (Covers Removed) . . . . . . . . . . . . . . . . .145
Interior View - Freshbrew Machines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Interior View - Freshbrew Machines (Covers Removed) . . . . . . . . . . . . . .149
Interior View - B2C Machines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Interior View - B2C Machines (Covers Removed) . . . . . . . . . . . . . . . . . . .153
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Interior View - B2C & Teapot Machines . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Interior View - B2C & Teapot Machines (Covers Removed) . . . . . . . . . . .157
Cup Drop Unit Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
Tall Canister Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
Short Canister Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163
Coffee Canister Assembly (Freshbrew Machines) . . . . . . . . . . . . . . . . . . . .165
Dispense Head Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167
Dispense Head Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169
Boiler Assembly (Instant/Freshbrew Machines) . . . . . . . . . . . . . . . . . . . . . .171
Mixing System & Hygiene Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173
Power Supply Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175
Brewer Motor Assembly (Freshbrew Machines) . . . . . . . . . . . . . . . . . . . . .177
Brewer Assembly (Zuma) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179
CoEx® Brewer/Motor Assembly (B2C Machines) . . . . . . . . . . . . . . . . . . .185
Teapot Assembly (B2C & Teapot Machines) . . . . . . . . . . . . . . . . . . . . . . . .187
Water Inlet/Pressure Valve Assembly (B2C Machines) . . . . . . . . . . . . . . . .189
Water Inlet/Pressure Valve Assembly (B2C Machines) . . . . . . . . . . . . . . . .191
Pressure Boiler Assembly (B2C Machines) . . . . . . . . . . . . . . . . . . . . . . . . .193
Fresh Bean Container (B2C Machines) . . . . . . . . . . . . . . . . . . . . . . . . . . . .195
Water Filter Assembly (Brita ‘Aquaquell’) . . . . . . . . . . . . . . . . . . . . . . . . . .197
Water Filter Assembly (Brita ‘06B’) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .199
Water Filter Assembly (Everpure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201
Base Cabinet & Waste Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203
Optional Payment System Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206
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Technical Manual
Important Safeguards
When installing or servicing the Genesis, always have this manual available for quick
and easy reference and always follow these basic safety precautions:
1. Ensure that the machine is situated on a strong horizontal surface (see
Specifications Table page 6), at a convenient height and in a position where
it is not likely to be knocked off.
2. The mains lead should never trail from the machine and should always be
kept away from hot surfaces and sharp edges.
3. Allow the machine to cool before handling or moving.
4. Ensure that the mains electricity supply is isolated before removing any of
the protective panels or undertaking any major servicing. Working on live
equipment should only be undertaken when there is no practical
alternative.
5. Important! Instant and freshbrew machines: Servicing the heater tank.
Water in the tank can reach a temperature of approximately 99º C. Water
at this temperature can cause severe burns! B2C machines are fitted with
a pressurised water system. Under no circumstances should this be
dismantled, other than by a fully trained engineer.
6. Never immerse the machine in water, or any other liquid. This machine
must not be installed in an area where a water jet may be used. Never use
a water jet to clean this machine.
7. In normal operating conditions the machine should not freeze-up. In the
unlikely event of the machine freezing, turn off the mains water supply,
disconnect the machine from the mains electricity supply and contact
Crane Merchandising Systems for assistance.
8. Ensure that you are conversant with the ‘Health and Safety at Work and
Electricity at Work Regulations 1989’.
ALWAYS DISCONNECT THE MACHINE FROM THE MAINS
ELECTRICITY SUPPLY BEFORE CLEANING AND SERVICING.
This machine is for indoor use only and because it is a beverage machine, should be
sited in a clean, hygienic area.
It is the policy of Crane Merchandising Systems (CMS) to continue developing its
range of beverage equipment. The information presented within this document is for
information only and may be changed without prior notice. Crane Merchandising
Systems accepts no responsibility for damage caused to the equipment through
misinterpretation or misuse of the information contained in this manual.

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Technical Manual
Section 1 - Machine Specifications
1.1 Specifications Table
* Height includes visible bean container.
All weights and dimensions are approximate and are for guidance only.
1.2 Canister Capacities (Approximate)
1.3 Water Filter
Genesis machines fitted with a paperless freshbrew brewer or CoEx® espresso
brewer must be connected to the water supply via a scale inhibiting water filter.
CMS recommend and supply the Brita AquaQuell Compact water filter.
Instant & Freshbrew B2C B2C/Teapot
Height 750 mm 860 mm* 860 mm*
Depth 590 mm 590 mm 590 mm
Width 540 mm 540 mm 540 mm
Weight 70 kg 70 kg 70 kg
Cup Capacity 220 220 220
Number of Canisters 7 - Instant / 6 - Freshbrew 5 + bean container 6 + bean container
Electrical Requirements
(i) Voltage
(ii) Current
(iii) Frequency
220 - 240V ac
13 Amp fused
50Hz
Water Services
(i) Pressure
(ii) Stopcock
200 Kpa (2 Bar) - 600 Kpa (6 Bar)
15 mm BSP from rising main
Ingredients Machines
Instant Freshbrew B2C B2C/Teapot
Coffee Beans 1.8 kg - 240 cups
Freshbrew Coffee 0.55 kg - 130 cups
Freshbrew Coffee 1.8 kg - 240 cups
Freshbrew Tea 0.73 kg - 200 cups 0.82 kg - 248 cups
Instant Coffee 0.67 kg - 420 cups
Instant Tea 0.365 kg - 830 cups
Chocolate 2.25 kg - 130 cups 1.34 kg - 67 cups
Milk/Topping 1.4 kg - 180 cups 1.16 kg - 145 cups
Soup 2.25 kg - 270 cups
Sugar 2.8 kg - 1075 cups 1.51 kg - 581 cups

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1.4 External Features
Key:
2
3
4
6
5
7
8
9
10
1
1. Coin Entry
2. Coin Reject Button
3. LCD Display
4. Drink Selection Keypad
5. Selection Decals
6. Coin Return
7. Foot
8. Door Lock
9. Graphic Panel
10. Door

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1.5 Internal Features
N.B. Photograph shows Genesis double freshbrew machine
Key:
12
3
4
5
6
7
8
9
10
11
13
14
12
1. Instant Ingredient Canister
2. Freshbrew Tea Canister
3. Main Loom
4. Freshbrew Coffee Canister
5. Paperless Dual Brewer
6. Brewer Waste Bucket
7. Waste Tray
8. Waste Tray Grille
9. Moving Dispense Head
10. Door Switch
11. Mixing System
12. Cup Drop Unit
13. Canister Outlet
14. Cup Turret

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1.6 Drinks Choice (Instant Machines)
Ingredients:
Option 1 - 7 Canisters
1. Milk
2. Sugar
3. Cappuccino Topping
4. Chocolate
5. Instant Tea
6. Instant Coffee
7. Instant Decaf. Coffee
Option 2 - 7 Canisters
1. Milk
2. Sugar
3. Cappuccino Topping
4. Chocolate
5. Instant Tea
6. Instant Coffee
7. Soup
Genesis - Instant Option 1
Drink Selections Option 1
7 Canisters
Option 2
7 Canisters
Instant Coffee ● ●
Instant Coffee Decaf ●
Instant Tea ● ●
Chocolate ● ●
Cappuccino ● ●
Caffe Mocha ● ●
Caffe Latte ● ●
Chocomilk ● ●
Hot Milk Flavour ● ●
Espresso ● ●
Soup ●
Hot Water ● ●

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Technical Manual
1.7 Drinks Choice (Freshbrew Machines)
Ingredients:
Option 1 - 6 Canisters
1. Milk
2. Sugar
3. Cappuccino Topping
4. Chocolate
5. Freshbrew Tea
6. Freshbrew Coffee
Option 2 - 6 Canisters
1. Milk
2. Sugar
3. Instant/Decaf. Coffee
4. Chocolate
5. Freshbrew Tea
6. Freshbrew Coffee
Option 1: All speciality drinks made with freshbrew coffee. Cappuccino made with
cappuccino topping.
Option 2: Cappuccino made with coffee, milk and chocolate.
Drink Selections Option 1
6 Canisters
Option 2
6 Canisters
Freshbrew Coffee ● ●
Instant/Decaf.Coffee ●
Freshbrew Tea ● ●
Chocolate ● ●
Cappuccino ● ●
Caffe Mocha ● ●
Caffe Latte ● ●
Chocomilk ● ●
Hot Milk Flavour ●
Espresso ● ●
Hot Water ● ●

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Technical Manual
1.8 Drinks Choice (B2C Machines)
Ingredients:
6 Canisters
1. Milk
2. Sugar
3. Cappuccino Topping
4. Chocolate
5. Freshbrew Coffee
6. Coffee Beans
Espresso: All speciality drinks made with freshly ground coffee beans and
cappuccino topping.
Drink Selections B2C
6 Canisters
Fresh Ground Coffee ●
Freshbrew Coffee ●
Chocolate ●
Cappuccino ●
Caffe Mocha ●
Caffe Latte ●
Espresso ●
Double Espresso ●
Americano ●
Chocomilk ●
Hot Water ●

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Technical Manual
1.9 Drinks Choice (B2C & Teapot Machines)
Ingredients:
7 Canisters
1. Milk
2. Sugar
3. Cappuccino Topping
4. Chocolate
5. Freshbrew Tea
6. Freshbrew Coffee
7. Coffee Beans
Espresso: All speciality drinks made with freshly ground coffee beans and
cappuccino topping.
Drink Selections B2C & Teapot
7 Canisters
Fresh Ground Coffee ●
Freshbrew Coffee ●
Freshbrew Tea ●
Chocolate ●
Cappuccino ●
Caffe Mocha ●
Caffe Latte ●
Espresso ●
Double Espresso ●
Americano ●
Chocomilk ●
Hot Water ●

Section 2 - Installation Procedure
Important! It is essential that personnel responsible for installing,
commissioning and servicing the machine understand the following:
1. The installation and commissioning of the machine should only be carried
out by trained and authorised service engineers.
2. All water and electrical services must be correctly and safely connected.
3. All covers should be replaced correctly and securely and the machine left
in a safe condition.
2.1 Locating the Machine
1. The machine is suitable for indoor use only, sited in an area with a
recommended ambient temperature not below 10º C and not exceeding
30º C. The machine should be located near the appropriate water and
electrical services as detailed in the specification table.
2. Prior to moving the machine to its location, ensure that there is sufficient
access space available via passageways, stairs, lifts, etc and that the
table/counter where the machine is to be located is strong enough to
safely support its weight. (Refer to Specifications Table).
3. To ensure adequate ventilation, 100 - 150 mm (4 - 6 inches) clearance
must be allowed between the back of the cabinet and the wall.
4. Open the cabinet door using the key provided. Remove all transit packing
and the installation kit from the machine. Check for visual signs of damage
which may have occurred during transit. If the machine is damaged or any
parts are missing, you must contact the supplier immediately.
5. Referring to the diagram opposite, fit the
four feet (1) to the machine. Ensure that the
spacer (2) is fitted between the washers (3)
as shown. Using a 12 mm spanner, adjust the
feet until the machine is levelled in both front
to back and side to side planes.
Ensure that the door opens and closes easily.
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3
2

2.2 Connecting the Water Supply
1. The machine should be situated within 1 metre of a drinking water supply
from a rising main, terminating with a W.R.C. approved 15mm
compression stop-tap.
2. The water supply should comply with both the Statutory Instrument
No.1147 - “Water, England and Wales” and The Water Supply (Water
Quality) Regulations 1989. Water pressure at the stop-tap must be within
the limits 2 - 6 Bar (200 Kpa - 600 Kpa) or as specified by the filter
manufacturer when a water filter is fitted.
3. Connect the flexi-hose supplied with the machine to the stopcock ensuring
that the seal supplied is fitted correctly. Flush the system (several gallons)
before connecting the machine.
4. Connect the hose to the inlet valve located on the rear of the machine. Ensure
that the seal is correctly fitted. Ensure that all water supply fittings are tight.
5. Freshbrew & B2C Machines: Genesis machines fitted with a CoEx®
brewer must be connected to the water supply via a water filter. This filter
must be of food grade quality and able to remove temporary hardness
(scale), heavy metals (lead, copper, iron, cadmium), chlorine and any
organic pollutant's/discolouration. Crane Merchandising Systems
recommend and supply the Brita AquaQuell Compact water filter.
Note! If the machine is connected to the
water supply and used without a water filter as
specified above, the warranty will be void.
6. Turn on the water supply at the stop tap and check for leaks. Prime the water
filter (where fitted) following the instructions supplied by the filter
manufacturer.
2.3 Connecting the Electricity Supply
Safety First! The machine must be earthed. On no account should it be
earthed only to the water supply pipe.
The machine must be connected to a 230 Volt 50Hz 13 amp fused switched socket
outlet, installed to the latest edition of the IEE regulations, using a 3 pin BS approved
13 amp fused plug.
Important! If the mains lead becomes damaged in any way it must be replaced by a
special lead available from the manufacturer.
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2.4 Commissioning Procedure
The following procedure must be carried out by a trained installation engineer
before the machine can be used for the first time.
1. Ensure that the electrical and water services to the machine are connected
correctly and turned on. Ensure that the waste tray is fitted correctly to
the machine. Open the front door of the machine and swing the cup turret
assembly out of the machine.
2. All Machines: Rotate soluble ingredient canister outlets to upright
position and remove the canisters - DO NOT place ingredient canisters
on the floor. Remove the canister lids.
Fill the canisters with the correct ingredients, re-fit the lids and re-fit
canisters into machine ensuring that they are returned to their correct
positions. Rotate the canister outlets to their correct operating positions.
Freshbrew Machines: Fill freshbrew ingredient canisters with freshbrew
tea and coffee ingredient and refit to machine.
B2C Machines: Release the clips securing
the bean container cover as shown in the
photograph. Carefully lift the cover from the
container. DO NOT place the cover on the
floor.
Fill the container with fresh coffee beans. The
container has a capacity of approximately 1.8
kgs. Refit the cover ensuring that the clips
are located correctly.
N.B. To maintain optimum drink quality, Crane Merchandising Systems
recommend that the bean container is replenished on a daily basis.
3. Fill the cup turret tubes with the correct size
cups for the type of cup catcher fitted to the
machine. Allow the cups to drop into the
tubes directly from the packaging. DO NOT
TOUCH THE CUPS WITH YOUR HANDS.
Important! Do not fill the tube directly
above the cup dispense position. Allow the
cup turret motor to rotate a full tube to the
cup dispense position. Rotating the cup turret
by hand will damage the mechanism.
Note: If paper cups are being loaded, each pack of cups must first be
inspected for damage to the cup rims. Damaged cups must not be used.
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4. Insert the safety key (a) supplied with the
machine into the door switch as shown. The
machine is now
on , and the water valve open.
The cup turret mechanism will index the first
available full cup stack to the dispense
position and drop the cup stack into the cup
drop mechanism. Fill the remaining empty
cup stack with cups.
While the machine is powering up, the
LCD will display the message as shown
opposite, indicating that the water in the
boiler is being heated.
5. Instant & Freshbrew machines: As
heater tank fills and heats, ensure that no water overflows from overflow
pipe into the waste tray. Check the system for leaks.
6. B2C Machines: The machine will pump approximately 400ml of water
through the system which will be heated to operating temperature. Ensure
that a suitable container is placed under the dispense head. Remove the
container and empty the contents before proceeding.
Important! Should the machine fail to fill correctly or leak, turn off the
stopcock and the power to the machine before investigating the fault.
7. B2C Machines: On the initial setup the
message opposite is displayed on the
LCD screen. It indicates that the CoEx®
brewer has not been setup, only a trained
technician can setup the CoEx® brewer.
If the CoEx® brewer has been setup this
message disappears after ten seconds.
8. To complete the CoEx® setup procedure, enter the Main Menu, select
Product Configuration and select the CoEx Setup option.
9. The first two menu options, Grinder and Auger Calibration, must be
completed before bean to cup and freshbrew drinks can be be selected.
a
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CoEx Setup
Required
®

These two procedures are used to setup the bean to cup grinder and the
freshbrew auger. The procedures are the same for both and can be run
consecutively:
Grinder Calibration (see page 42).
Auger Calibration (see page 43).
10. The third option CoEx Cleaning on the CoEx Setup menu must also
be completed.
This procedure ensures the Co-Ex brewer is cleaned at regular intervals. A
‘Cleaning Required’ message is displayed after seven days, if the brewer is
still not cleaned after 10 days bean to cup and freshbrew drinks cannot be
selected. This initial clean starts the cleaning routine ten day cycle.
a. Ensure that the Time and Date are correctly setup (see page 49).
b. From the Co-Ex Cleaning menu select Perform Co-Ex Clean.
c. Follow the on screen instructions to clean the brewer. These
instructions perform the same tablet clean procedure as initiated by
button 11 on the Service Keypad.
d. When the cleaning cycle is complete exit the engineers program and
power down and then power up the machine. This initialises the
CoEx Setup procedure.
11. At step 7 above the CoEx Setup Required message will display for 10
seconds and then dissappear, enabling you to proceed with the installation
of the machine.
12. Replace the turret lid and swing the cup turret assembly back to its
operating position. Ensure that the unit is held securely by the magnetic
catch.
13.. Check the LCD display on the front of the machine to ensure that the
water has heated to the correct temperature and that the machine is in
standby mode. A machine set to free vend mode will alternate the
messages:
N.B. Messages displayed in standby mode will change depending upon the
monetary device fitted and set up during programming.
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14. Ensure that the cup drop mechanism operates correctly. Press the Cup
Test (button 7), located in the Service Keypad (see page 69) on the rear
of the door and ensure that a cup is ejected cleanly from the cup drop
unit.
15. Ensure that the dispense head mechanism operates correctly. Press the
Park Head (button 8), located in the Service Keypad (see page 69) on the
rear of the door and ensure that the dispense head moves to its fully
extended position. Press the button again to return the dispense head to
its correct (homed) position.
16. Freshbrew Machines: Ensure the brewer guard and brewer waste
container are fitted correctly. Slide the container into position directly
under the brewer with its lip outside the brewer cover.
17. B2C Machines: Pull the bean canister shut-
off (a) to its fully extended position as
shown in the photograph.
Ensure that the brewer waste container is
fitted correctly beneath the CoEx® brewer
unit.
18. If fitted, check that the coin mechanism and cash box operate correctly.
Fill the coin tubes with correct coinage. Ensure coin return mechanism
functions correctly.
19. Operate the machine through its complete range of selections to ensure
that each vend is correctly dispensed. Follow the instructions for making a
vend using the Test Vend (button 6) located on the Service Keypad (see
page 69).
20. Remove the safety key and close the cabinet door. Ensure that the
machine is left in a clean and safe condition.
21. Warranty card: Please complete and return the warranty card that
comes with the machine. Use the card to note any problems you
encountered during installation, your feedback helps us to improve our
products and services. Return the warranty card, whether problems were
encountered or not, failure to may invalidate your warranty.
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a