GeoVision GV-GPH2800 User manual

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User's Manual
GV-GPH2800
TPH-UM-A

©2023GeoVision, Inc. All rights reserved.
Under the copyright laws, this manual may not be copied, in whole or in part,
without the written consent of GeoVision.
Every effort has been made to ensure that the information in this manual is
accurate. GeoVision, Inc. makes no expressed or implied warranty of any kind
and assumes no responsibility for errors or omissions. No liability is assumed
for incidental or consequential damages arising from the use of the information
or products contained herein. Features and specifications are subject to
change without notice.
GeoVision, Inc.
9F, No. 246, Sec. 1, Neihu Rd.,
Neihu District, Taipei, Taiwan
Tel: [phone]
Fax: [phone]
http://www.geovision.com.tw
Trademarks used in this manual: GeoVision, the GeoVision logo and GV
series products are trademarks of GeoVision, Inc. Windows is the registered
trademark of Microsoft Corporation.
September 2023
Scan the following QR codes for product warranty and technical support
policy:
[Warranty] [Technical Support Policy]

Table of Contents
Chapter 1. Introduction................................................................................................... 1
Safety Instruction......................................................................................................................1
Privacy Protection ....................................................................................................................2
Disclaimer..................................................................................................................................3
Cybersecurity Recommendations..........................................................................................3
Regulatory Information............................................................................................................4
Chapter 2. Introduction................................................................................................... 7
2.1 Main Features.................................................................................................................7
2.2 Connection .....................................................................................................................8
Chapter 3. Network Connection..................................................................................... 9
3.1 LAN.................................................................................................................................9
3.1.1 Assigning an IP Address Using GV-IP Device Utility ................................................................ 9
3.1.2 Directly Access through IE .......................................................................................................... 11
3.2 WAN..............................................................................................................................13
Chapter 4. Live View.......................................................................................................16
Chapter 5. Network Camera Configuration.................................................................19
5.1 System Configuration .................................................................................................19
5.1.1 Basic Information.......................................................................................................................... 19
5.1.2 Date and Time............................................................................................................................... 19
5.1.3 Local Config................................................................................................................................... 20
5.1.4 Storage........................................................................................................................................... 21
5.2 Image Configuration....................................................................................................24
5.2.1 Display Settings ............................................................................................................................ 24
5.2.2 Video / Audio Configuration ........................................................................................................ 25
5.2.3 OSD Configuration ....................................................................................................................... 27
5.2.4 Video Mask.................................................................................................................................... 27
5.2.5 ROI Configuration......................................................................................................................... 28
5.3 Alarm Configuration....................................................................................................29
5.3.1 Motion Detection........................................................................................................................... 29
5.3.2 Exception Alarm............................................................................................................................ 30
5.3.3 Alarm In.......................................................................................................................................... 32
5.3.4 Alarm Out....................................................................................................................................... 33
5.3.5 Alarm Server.................................................................................................................................. 34
5.4 Event Configuration ....................................................................................................35
5.4.1 Object Abandoned/Missing ......................................................................................................... 35
5.4.2 Video Exception............................................................................................................................ 37
5.4.3 Line Crossing ................................................................................................................................ 38
5.4.4 Region Intrusion............................................................................................................................ 41
5.4.5 Region Entrance........................................................................................................................... 43
5.4.6 Region Exiting............................................................................................................................... 43
5.4.7 Target Counting by Line .............................................................................................................. 44
5.4.8 Target Counting by Area.............................................................................................................. 47
5.4.9 Face Detection.............................................................................................................................. 49
5.4.10 Heat Map........................................................................................................................................ 52

5.5 Network Configuration................................................................................................54
5.5.1 TCP/IP............................................................................................................................................ 54
5.5.2 Port ................................................................................................................................................. 54
5.5.3 DDNS.............................................................................................................................................. 55
5.5.4 SNMP............................................................................................................................................. 57
5.5.5 802.1x............................................................................................................................................. 58
5.5.6 RTSP.............................................................................................................................................. 58
5.5.7 RTMP.............................................................................................................................................. 59
5.5.8 UPNP.............................................................................................................................................. 60
5.5.9 Email............................................................................................................................................... 60
5.5.10 FTP................................................................................................................................................. 61
5.5.11 HTTP POST .................................................................................................................................. 63
5.5.12 HTTPS............................................................................................................................................ 63
5.5.13 QoS................................................................................................................................................. 65
5.5.14 TS Multicast................................................................................................................................... 65
5.6 Security Configuration................................................................................................66
5.6.1 User Configuration........................................................................................................................ 66
5.6.2 Online User.................................................................................................................................... 68
5.6.3 Block and Allow Lists ................................................................................................................... 68
5.6.4 Security Management.................................................................................................................. 68
5.7 Maintenance Configuration........................................................................................70
5.7.1 Backup and Restore..................................................................................................................... 70
5.7.2 Reboot............................................................................................................................................ 71
5.7.3 Upgrade.......................................................................................................................................... 71
5.7.4 Operation Log................................................................................................................................ 73
Chapter 6. Search ...........................................................................................................74
6.1 Image Search................................................................................................................74
6.2 Video Search................................................................................................................77
6.2.1 Local Video Search ...................................................................................................................... 77
6.2.2 SD Card Video Search................................................................................................................. 78
Appendix..........................................................................................................................80

1
Chapter 1. Introduction
Safety Instruction
About the Manual
Please read this user manual carefully to ensure that you can use the device correctly
and safely.
Within the maximum scope permitted by the law, the products described in this
Manual (including hardware, software, firmware, etc.) are provided “AS IS”. The
information in this document (including URL and other Internet site reference data) is
subject to change without notice. This Manual may contain technical incorrect places
or printing errors. This information will be periodically updated, and these changes will
be added into the latest version of this Manual without prior notice.
Use of the Product
This product should not be used for illegal purposes.
The company does not allow anyone to use the Company's products to infringe the
privacy, personal information, and portrait rights of others. The user shall not use this
product for any illegal use or any prohibited use under these terms, conditions, and
declarations. When using this product, the user shall not damage, disable, overload or
obstruct any of the hardware of this product in any way, or interfere with the use of this
product by any other users. Also, the user should not attempt to use the product or the
software, by hacking, stealing the password, or any other means.
Electrical Safety
This product is intended to be supplied by a Listed Power Unit, marked with 'Limited
Power Source', 'LPS' on unit, output rated minimum 12V/2 A or POE 48V/ 350mA or
AC24V (depending on models), no more than 2000m altitude of operation and
Tma=60 Deg.C.
As for the modes with PoE function, the function of the ITE being investigated to IEC
60950-1 standard is considered not likely to require connection to an Ethernet network
with outside plant routing, including campus environment and the ITE is to be
connected only to PoE networks without routing to the outside plant.
Improper handling and/or installation could run the risk of fire or electrical shock.
The product must be grounded to reduce the risk of electric shock.

2
⚠Warning: Wear anti-static gloves or discharge static electricity before installing the
camera.
⚠Caution: Do not provide two power supply sources at the same time for the device
unless otherwise specified; it may result in device damage!
Environment
Heavy stress, violent vibration or exposure to water is not allowed during
transportation, storage and installation.
Avoid aiming the camera directly towards extremely bright objects, such as, sun, as
this may damage the image sensor.
Keep away from heat sources such as radiators, heat registers, stove, etc.
Do not expose the product to the direct airflow from an air conditioner.
Do not place the device in a damp, dusty extremely hot or cold environment, or the
locations with strong electromagnetic radiation or unstable lighting.
Make sure that no reflective surface is too close to the camera lens. The IR light from
the camera may reflect back into the lens, resulting in image blur.
Operation and Daily Maintenance
There are no user-serviceable parts inside. Please contact the nearest service center
if the product does not work properly.
Please shut down the device and then unplug the power cable before you begin any
maintenance work.
⚠Warning: All the examination and repair work should be done by qualified personnel.
Do not touch the CMOS sensor optic component. You can use a blower to clean the
dust on the lens surface.
Always use the dry soft cloth to clean the device. If there is too much dust, use a cloth
cleaning (such as using cloth) may result in poor IR functionality and/or IR reflection.
Dome cover is an optical device, please don't touch or wipe the cover surface directly
during installation and use. For dust, use oil-free soft brush or hair dryer to remove it
gently; for grease or finger print, use oil-free cotton cloth or paper soaked with
detergent to wipe from the lens center outward. Change the cloth and wipe several
times if it is not clean enough.
Privacy Protection
When installing cameras in public areas, a warning notice shall be given in a
reasonable and effective manner and clarify the monitoring range.

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As the device user or data controller, you might collect the personal data of others,
such as face, car plate number, etc. As a result, you shall implement reasonable and
necessary measures to protect the legitimate rights and interests of other people,
avoiding data leakage, improper use, including but not limited to, setting up access
control, providing clear and visible notice to inform people of the existence of the
surveillance area, providing required contact information and so on.
Disclaimer
With regard to the product with internet access, the use of product shall be wholly at
your own risks. Our company shall be irresponsible for abnormal operation, privacy
leakage or other damages resulting from cyber attack, hacker attack, virus inspection,
or other internet security risks; however, our company will provide timely technical
support if necessary.
Surveillance laws vary from country to country. Check all laws in your local region
before using this product for surveillance purposes. We shall not take the
responsibility for any consequences resulting from illegal operations.
Cybersecurity Recommendations
Use a strong password. At least 8 characters or a combination of characters, numbers,
and upper and lower case letters should be used in your password.
Regularly change the passwords of your devices to ensure that only authorized users
can access the system (recommended time is 90 days).
It is recommended to change the service default ports (like HTTP-80, HTTPS-443, etc.)
to reduce the risk of outsiders being able to access.
It is recommended to set the firewall of your router. But note that some important ports
cannot be closed (like HTTP port, HTTPS port, Data Port).

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It is not recommended to expose the device to the public network. When it is
necessary to be exposed to the public network, please set the external hardware
firewall and the corresponding firewall policy.
It is not recommended to use the v1 and v2 functions of SNMP.
In order to enhance the security of WEB client access, please create a TLS certificate
to enable HTTPS.
Use black and white list to filter the IP address. This will prevent everyone, except
those specified IP addresses from accessing the system.
If you add multiple users, please limit functions of guest accounts.
If you enable UPnP, it will automatically try to forward ports in your router or modem. It
is really very convenient for users, but this will increase the risk of data leakage when
the system automatically forwards ports. Disabling UPnP is recommended when the
function is not used in real applications.
Check the log. If you want to know whether your device has been accessed by
unauthorized users or not, you can check the log. The system log will show you which
IP addresses were used to log in your system and what was accessed.
Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.

5
1. FCC compliance
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy, and if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
2. FCC conditions:
This device complies with part 15 of the FCC Rules. Operation of this product is
subject the following two conditions:
This device may not cause harmful interface.
This device must accept any interference received, including interference that may
cause undesired operation.
RoHS
The products have been designed and manufactured in accordance with Directive EU
RoHS Directive 2011/65/EU and its amendment Directive EU 2015/863 on the restriction of
the use of certain hazardous substances in electrical and electronic equipment.
2012/19/EU (WEEE directive): The Directive on waste electrical and electronic
equipment (WEEE Directive). To improve the environmental management of
WEEE, the improvement of collection, treatment and recycling of electronics at the end of
their life is essential. Therefore, the product marked with this symbol must be disposed of
in a responsible manner.
Directive 94/62/EC: The Directive aims at the management of packaging and packaging
waste and environmental protection. The packaging and packaging waste of the product in

6
this manual refers to must be disposed of at designated collection points for proper
recycling and environmental protection.
REACH(EC1907/2006): REACH concerns the Registration, Evaluation, Authorization and
Restriction of Chemicals, which aims to ensure a high level of protection of human health
and the environment through better and earlier identification of the intrinsic properties of
chemical substances. The product in this manual refers to conforms to the rules and
regulations of REACH. For more information of REACH, please refer to DG GROWTH or
ECHA websites.

7
Chapter 2. Introduction
2.1 Main Features
Max. resolution: 1920 ×1080
3D DNR, WDR, BLC, Defog, etc.
ROI coding
Face detection, line crossing/region intrusion/region entrance/region exiting
(human/vehicle classification), video exception detection, heat map, target
counting by line or area, etc.
Support mobile surveillance by smart phones with iOS and Android OS

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2.2 Connection
2
1
Rear panel
3
4
12 V
GND
Powering the camera
Power the camera by adopting the two alternatives:
1. Connect a DC 12 V power adapter to the camera.
2. Connect two power wires (+, -) from the camera to the power output ports (12 V,
GND) on the main body.
Powering the main body
Power the main body by adopting the two alternatives:
3. Connect an Ethernet cable to the main body’s PoE port.
4. Connect a DC 12 V power adapter to the main body.
Note:
1. The USB port is currently not functional.
2. The main body’s power output is DC 12 V, 0.5 A (Max. 5.5 W).

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Chapter 3. Network Connection
System Requirement
For proper operating the product, the following requirements should be met for your
computer.
Operating System: Windows 7 Home basic or higher
CPU: 2.0GHz or higher
RAM: 1G or higher
Display: 1920*1080 resolution or higher (recommended)
Web browser: IE (plug-in required)/ Firefox/Edge/Safari/Google Chrome
It is recommended to use the latest version of these web browsers.
The menu display and operation of the device may be slightly different by using the
browser with plug-in or without plug-in. Installing plug-in will display more functions of the
device.
Connect the device via LAN or WAN. Here only take IE browser for example. The details
are as follows:
3.1 LAN
In LAN, there are two ways to access the device: 1. access through GV-IP Device Utility
(V8.9.8 or later); 2. directly access through IE browser.
3.1.1 Assigning an IP Address Using GV-IP Device Utility
Network Connection
By default, when the camera is connected to LAN with DHCP server, it is automatically
assigned with a dynamic IP address. Follow the steps below to look up its IP address, and
use the accessed IP address to log in from its Wen interface.
1. Make sure the PC and the camera are connected to the LAN, and GV-IP Device

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Utility (V8.9.8 or later) is installed on the PC from our website.
2. On GV-IP Device Utility window, click the button to search for the IP devices in the
same LAN. Click the Name or Mac Address column to sort.
3. Find the camera with its Mac Address, click on its IP address.
4. For first-time users, you are requested to create a password.
5. Type a new password and click OK.
6. Click on its IP address again and select Webpage to open its Web interface.
7. Type the set password on the login page and click Login.
IMPORTANT:
1. By default, the Administrator’s username is admin and cannot be modified.
2. To change the password using GV-IP Device Utility, click on the camera’s IP address,
and select Configure > Change Password. Or you can optionally change the password
on the camera’s Web interface by clicking Config→Security→User; see “Modify User”in
5.6.1 User Configuration.

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A login box will appear as the following.
Please enter the user name (admin) and password. Then select the stream type and
language as needed.
Stream Type: The plug-in free live view only supports1080P or lower resolution.
The security questions should be set after you click “Login” button. It is very important for
you to reset your password. Please remember these answers.
If you forget the admin password, you can reset the password by clicking Forget
Password on the login page. Then you can reset the password by the security questions
and answers you set.
You can set the account security question during the activation, or you can go to
Config→Security→User, click Safety Question, select the security questions and input
your answers.
3.1.2 Directly Access through IE
The default network settings are as shown below:
IP address: 192.168.0.10

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Subnet Mask: 255.255.255.0
Gateway: 192.168.226.1
HTTP: 80
Data port: 9008
Use the above default settings when logging in the device for the first time. Directly connect the
device to the computer through network cable.
1. Manually set the IP address of the PC and the network segment should be as the same as
the default settings of the device. Open the network and share center. Click “Local Area
Connection” to pop up the following window.

13
Select “Properties” and then select internet protocol according to the actual situation (for
example: IPv4). Next, click the “Properties” button to set the network of the PC.
2. Open the IE browser and enter the default address of the device and confirm.
3. Follow directions to download and install the plug-in.
4. Enter the default username and password in the login window and then enter to view.
3.2 WAN
Access through the router or virtual server.
1. Make sure the device is connected to the local network and then log in via LAN and go to
Config→Network→Port menu to set the port number.
2. Go to Config →Network→TCP/IP menu to modify the IP address.

14
3. Go to the router’s management interface through IE browser to forward the IP address
and port of the device in the “Virtual Server”.
4. Open the IE browser and enter its WAN IP and http port to access. (for example, if the http
port is changed to 81, please enter “192.198.1.201:81” in the address bar of web browser
to access).
Access through PPPoE dial-up
Network connection
Access the device through PPPoE auto dial-up. The setup steps are as follow:
1. Go to Config→Network→Port menu to set the port number.
2. Go to Config →Network→TCP/IP→PPPoE Config menu. Enable PPPoE and then enter
the user name and password from your internet service provider.

15
3. Go to Config →Network→DDNS menu. Before configuring the DDNS, please apply for a
domain name first. Please refer to DDNS configuration for detail information.
4. Open the IE browser and enter the domain name and http port to access.
Access through static IP
Network connection
The setup steps are as follow:
1. Go to Config→Network→Port menu to set the port number.
2. Go to Config →Network→TCP/IP menu to set the IP address. Check “Use the following IP
address” and then enter the static IP address and other parameters.
3. Open the IE browser and enter its WAN IP and http port to access.

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Chapter 4. Live View
After logging in the network camera web GUI successfully, user is allowed to view
live video as follows.
The following table is the instructions of the icons on the live view interface.
Icon
Description
Icon
Description
Original size
SD card recording indicator
Fit correct scale
Sensor alarm indicator
Auto (fill the window)
Motion alarm indicator
Full screen
Color abnormal indicator
Start/stop live view
Abnormal clarity indicator
Start/stop two-way audio
Scene change indicator
Enable/disable audio
Line Crossing indicator
Snapshot
Region Intrusion indicator
Start/stop local recording
Region Entrance indicator
Zoom in
Region Exiting indicator
Zoom out
Face detection indicator
Enable/disable alarm output
Target counting (by line)
indicator
Face capture
Target counting (by area)
indicator
Rule information display
Object detection indicator
(object abandoned/missing)
Alarm output indicator
Heat map indicator
COC (UTC) control
Note: