GeoVision GV-GEB4900 User manual

Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use.
User's Manual
GV-Cloud Cameras
TVTG-UM-B
GV-GDR4900
GV-GEB4900
GV-GEBF4911

©2023GeoVision, Inc. All rights reserved.
Under the copyright laws, this manual may not be copied, in whole or in part,
without the written consent of GeoVision.
Every effort has been made to ensure that the information in this manual is
accurate. GeoVision, Inc. makes no expressed or implied warranty of any kind
and assumes no responsibility for errors or omissions. No liability is assumed
for incidental or consequential damages arising from the use of the information
or products contained herein. Features and specifications are subject to
change without notice.
GeoVision, Inc.
9F, No. 246, Sec. 1, Neihu Rd.,
Neihu District, Taipei, Taiwan
Tel: [phone]
Fax: [phone]
http://www.geovision.com.tw
Trademarks used in this manual: GeoVision, the GeoVision logo and GV
series products are trademarks of GeoVision, Inc. Windows is the registered
trademark of Microsoft Corporation.
December 2023
Scan the following QR codes for product warranty and technical support
policy:
[Warranty] [Technical Support Policy]

Safety Instruction
⚫This product is intended to be supplied by a Listed Power Unit, marked with 'Limited
Power Source', 'LPS' on unit, output rated minimum 12V/2A or POE 48V/ 350mA or
AC24V (depending on models), no more than 2000m altitude of operation and Tma=60
Deg.C.
⚫As for the modes with PoE function, the function of the ITE being investigated to IEC
60950-1 standard is considered not likely to require connection to an Ethernet network
with outside plant routing, including campus environment and the ITE is to be connected
only to PoE networks without routing to the outside plant.
⚫Do not attempt to disassemble the camera; in order to prevent electric shock, do not
remove screws or covers.
⚫There are no user-serviceable parts inside. Please contact the nearest service center as
soon as possible if there is any failure.
⚫Avoid aiming the camera directly towards extremely bright objects, such as, sun, as this
may damage the image sensor.
⚫Please follow the instructions to install the camera. Do not reverse the camera, or the
reversing image will be received.
⚫Do not operate it in case temperature, humidity and power supply are beyond the limited
stipulations.
⚫Keep away from heat sources such as radiators, heat registers, stove, etc.
⚫Do not expose the product to the direct airflow from an air conditioner.
⚫This manual is for using and managing the product. We may reserve the rights of
amending the typographical errors, inconsistencies with the latest version, software
upgrades and product improvements, interpretation, and modification. These changes
will be published in the latest version without special notification.
⚫All pictures, charts, images in this manual are only for description and explanation of our
products. The ownerships of trademarks, logos and other intellectual properties related to
Microsoft, Apple and Google belong to the above-mentioned companies.
⚫This manual is suitable for face detection network cameras.

Disclaimer
⚫With regard to the product with internet access, the use of product shall be wholly at your
own risks. Our company shall be irresponsible for abnormal operation, privacy leakage or
other damages resulting from cyber attack, hacker attack, virus inspection, or other internet
security risks; however, Our company will provide timely technical support if necessary.
⚫Surveillance laws vary from country to country. Check all laws in your local region before
using this product for surveillance purposes. We shall not take the responsibility for any
consequences resulting from illegal operations.
Cybersecurity Recommendations
⚫Use a strong password. At least 8 characters or a combination of characters, numbers, and
upper and lower case letters should be used in your password.
⚫Regularly change the passwords of your devices to ensure that only authorized users can
access the system (recommended time is 90 days).
⚫It is recommended to change the service default ports (like HTTP-80, HTTPS-443, etc.) to
reduce the risk of outsiders being able to access.
⚫It is recommended to set the firewall of your router. But note that some important ports
cannot be closed (like HTTP port, HTTPS port, Data Port).
⚫It is not recommended to expose the device to the public network. When it is necessary to
be exposed to the public network, please set the external hardware firewall and the
corresponding firewall policy.
⚫It is not recommended to use the v1 and v2 functions of SNMP.
⚫In order to enhance the security of WEB client access, please create a TLS certificate to
enable HTTPS.
⚫Use black and white list to filter the IP address. This will prevent everyone, except those
specified IP addresses from accessing the system.
⚫If you add multiple users, please limit functions of guest accounts.
⚫If you enable UPnP, it will automatically try to forward ports in your router or modem. It is
convenient for users, but this will increase the risk of data leakage when the system
automatically forwards ports. Disabling UPnP is recommended when the function is not
used in real applications.
⚫Check the log. If you want to know whether your device has been accessed by
unauthorized users or not, you can check the log. The system log will show you which IP
addresses were used to log in your system and what was accessed.

Regulatory Information
FCC Information
1. FCC compliance
The products have been tested and found in compliance with the council FCC rules and
regulations part 15 subpart B. These limits are designed to provide reasonable protection
against harmful interference. This equipment generates uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communication. However, there is no guarantee that interference
will not occur in a particular installation. The user will be required to correct the interface at his
own expense in case the harmful interference occurs.
2. FCC conditions:
Operation of this product is subject the following two conditions: (1) this device may not cause
harmful interface, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
CE Information
The products have been manufactured to comply with the following directives.
EMC Directive 2014/30/EU
RoHS
The products have been designed and manufactured in accordance with Directive EU RoHS
Directive 2011/65/EU and its amendment Directive EU 2015/863 on the restriction of the use
of certain hazardous substances in electrical and electronic equipment.
2012/19/EU (WEEE directive): The Directive on waste electrical and electronic
equipment (WEEE Directive). To improve the environmental management of WEEE,
the improvement of collection, treatment and recycling of electronics at the end of
their life is essential. Therefore, the product marked with this symbol must be
disposed of in a responsible manner.
Directive 94/62/EC: The Directive aims at the management of packaging and packaging
waste and environmental protection. The packaging and packaging waste of the product in
this manual refers to must be disposed of at designated collection points for proper recycling
and environmental protection.
REACH(EC1907/2006): REACH concerns the Registration, Evaluation, Authorization and
Restriction of Chemicals, which aims to ensure a high level of protection of human health and
the environment through better and earlier identification of the intrinsic properties of chemical
substances. The product in this manual refers to conforms to the rules and regulations of
REACH. For more information of REACH, please refer to DG GROWTH or ECHA websites.

Table of Contents
Contents
Safety Instruction.................................................................................................................................................. 1
Contents................................................................................................................................................................. 1
Chapter 1 Introduction........................................................................................................................................ 1
Chapter 2 Network Connection.......................................................................................................................... 2
2.1 LAN.......................................................................................................................................................... 2
2.1.1 Access through IP-Tool.................................................................................................................. 2
2.1.2 Directly Access through IE............................................................................................................. 4
2.2 WAN......................................................................................................................................................... 6
Chapter 3 Live View............................................................................................................................................ 8
Chapter 4 Network Camera Configuration...................................................................................................... 12
4.1 System Configuration............................................................................................................................. 12
4.1.1 Basic Information......................................................................................................................... 12
4.1.2 Date and Time ............................................................................................................................. 12
4.1.3 Local Config................................................................................................................................. 13
4.1.4 Storage........................................................................................................................................ 14
4.2 Image Configuration............................................................................................................................... 17
4.2.1 Display Configuration................................................................................................................... 17
4.2.2 Video / Audio Configuration ......................................................................................................... 20
4.2.3 OSD Configuration....................................................................................................................... 22
4.2.4 Video Mask.................................................................................................................................. 23
4.2.5 ROI Configuration........................................................................................................................ 24
4.2.6 Lens Control ................................................................................................................................ 25
4.3 Alarm Configuration............................................................................................................................... 25
4.3.1 Motion Detection.......................................................................................................................... 25
4.3.2 Exception Alarm........................................................................................................................... 28
4.3.3 Alarm In....................................................................................................................................... 30
4.3.4 Alarm Out..................................................................................................................................... 31
4.3.5 Alarm Server................................................................................................................................ 32
4.3.6 Audio Alarm ................................................................................................................................. 32
4.3.7 Light Alarm................................................................................................................................... 34
4.3.8 Video Exception........................................................................................................................... 34
4.3.9 Audio Exception........................................................................................................................... 34
4.4 Event Configuration ............................................................................................................................... 36
4.4.1 Object Abandoned / Missing........................................................................................................ 37
4.4.2 Video Exception........................................................................................................................... 39
4.4.3 Line Crossing............................................................................................................................... 42
4.4.4 Region Entrance.......................................................................................................................... 48
4.4.5 Region Exiting.............................................................................................................................. 51
4.4.6 Target Counting by Line............................................................................................................... 52
4.4.7 Target Counting by Area .............................................................................................................. 56
4.4.8 Region Intrusion........................................................................................................................... 59
4.4.9 Face Detection............................................................................................................................. 62
4.4.10 Heat Map................................................................................................................................... 67
4.4.11 Video Metadata.......................................................................................................................... 69
4.4.12 Loitering Detection........................................................................................................... 72
4.4.13 Illegal Parking Detection.................................................................................................. 73
4.5 Service................................................................................................................................................... 75
4.5.1 GV-Cloud..................................................................................................................................... 75
4.5.2 GV-Center V2 .............................................................................................................................. 76
4.6 Network Configuration ........................................................................................................................... 77
4.6.1 TCP/IP......................................................................................................................................... 77
4.6.2 Port.............................................................................................................................................. 78
4.6.3 DDNS .......................................................................................................................................... 78
4.6.4 SNMP.......................................................................................................................................... 80
4.6.5 802.1x.......................................................................................................................................... 81
4.6.6 RTSP........................................................................................................................................... 81

4.6.7 RTMP........................................................................................................................................... 82
4.6.8 UPNP........................................................................................................................................... 83
4.6.9 Email............................................................................................................................................ 83
4.6.10 FTP............................................................................................................................................ 84
4.6.11 HTTP POST............................................................................................................................... 85
4.6.12 HTTPS ......................................................................................................................................... 86
4.6.13 QoS ........................................................................................................................................... 87
4.6.14 TS Multicast............................................................................................................................... 88
4.7 Security Configuration............................................................................................................................ 89
4.7.1 User Configuration....................................................................................................................... 89
4.7.2 Online User.................................................................................................................................. 91
4.7.3 Block and Allow Lists ................................................................................................................... 91
4.7.4 Security Management.................................................................................................................. 91
4.8 Maintenance Configuration.................................................................................................................... 93
4.8.1 Backup and Restore.................................................................................................................... 93
4.8.2 Reboot......................................................................................................................................... 94
4.8.3 Upgrade....................................................................................................................................... 94
4.8.4 Operation Log.............................................................................................................................. 95
4.8.5 Debug Mode................................................................................................................................ 95
Chapter 5 Search .............................................................................................................................................. 97
5.1 Image Search ........................................................................................................................................ 97
5.2 Video Search............................................................................................................................... 100
Appendix............................................................................................................................................................ 105

1
Chapter 1 Introduction
Surveillance Application

2
Chapter 2 Network Connection
System Requirement
For proper operation of the product, the following requirements should be met for your
computer.
Web browser: IE (plug-in required) / Firefox / Edge / Safari / Google Chrome
*It is recommended to use the latest version of these web browsers.
The menu display and operation of the camera may be slightly different by using the browser
with plug-in or without plug-in. Installing the applicable plug-in will display more functions of
the camera.
Connect IP-Cam via LAN or WAN. Here only take IE browser for example. The details are as
follows:
2.1 LAN
In LAN, there are two ways to access IP-Cam: 1. access through GV-IP Device Utility (V8.9.8
or later); 2. directly access through IE browser.
2.1.1 Access through IP-Tool
Network connection:
By default, when the camera is connected to LAN with DHCP server, it is automatically
assigned with a dynamic IP address. Follow the steps below to look up its IP address, and use
the accessed IP address to log in from its Wen interface.
1. Make sure the PC and the camera are connected to the LAN, and GV-IP Device Utility
(V8.9.8 or later) is installed on the PC from our website.
2. On GV-IP Device Utility window, click the button to search for the IP devices in the
same LAN. Click the Name or Mac Address column to sort.

3
3. Find the camera with its Mac Address, click on its IP address.
4. For first-time users, you are requested to create a password.
5. Type a new password and click OK.
6. Click on its IP address again and select Webpage to open its Web interface.
7. Type the set password on the login page and click Login.
IMPORTANT:
1. By default, the Administrator’s username is admin and cannot be modified.
2. To change the password using GV-IP Device Utility, click on the camera’s IP address,
and select Configure > Change Password. Or you can optionally change the password
on the camera’s Web interface by clicking Config→Security→User; see “Modify User”
in 4.7.1 Security Configuration.
3. It is highly recommended to use the strong password for your account security. If you
want to change your password level, you can go to Config→Security
Management→Password Security interface to change the level. See “Password
Security”in 4.7.4 Security Management.
4. The security questions should be set after you log in. It is very important for you to reset
your password when you forget your password. If you forget the admin password, you
can reset the password by clicking Forget Password on the login page. For more
details, see 4.7.1 User Configuration.

4
2.1.2 Directly Access through IE
The default network settings are as shown below:
IP address: 192.168.0.10
Subnet Mask: 255.255.255.0
Gateway: 192.168.226.1
HTTP: 80
Data port: 9008
Use the above default settings when logging in the camera for the first time. Directly connect
the camera to the computer through network cable.
1. Manually set the IP address of the PC and the network segment should be the same as
the default settings of the IP camera. Open the network and share center. Click “Local
Area Connection” to pop up the following window.
2. Select “Properties” and then select internet protocol according to the actual situation (for
example: IPv4).

5
3. Next, click the “Properties” button to set the network of the PC.
4. Open the Web browser and enter the default address of the IP-camera.
5. Follow directions to download and install the plug-in.
6. Enter the default username and password on the login page and click “Login”.

6
2.2 WAN
Access through the router or virtual server
1. Make sure the camera is connected to the local network and then log in the camera via
LAN and go to Config→Network→Port menu to set the port number.
Port Setup
2. Go to Config →Network→TCP/IP menu to modify the IP address.
IP Setup
3. Go to the router’s management interface through IE browser to forward the IP address
and port of the camera in the “Virtual Server”.
Router Setup
4. Open the IE browser and enter its WAN IP and http port to access. (For example, if the
http port is changed to 81, please enter “192.198.1.201:81” in the address bar of web
browser to access).

7
Access through PPPoE dial-up
Network connection
Access the camera through PPPoE auto dial-up. The setup steps are as follow:
1. Go to Config→Network→Port menu to set the port number.
2. Go to Config →Network→TCP/IP→PPPoE Config menu. Enable PPPoE and then enter
the user name and password from your internet service provider.
3. Go to Config →Network→DDNS menu. Before configuring the DDNS, please apply for a
domain name first. Please refer to DDNS configuration for detail information.
4. Open the IE browser and enter the domain name and http port to access.
Access through static IP
Network connection
The setup steps are as follow:
1. Go to Config→Network→Port menu to set the port number.
2. Go to Config →Network→TCP/IP menu to set the IP address. Check “Use the following
IP address” and then enter the static IP address and other parameters.
3. Open the IE browser and enter its WAN IP and http port to access.

8
Chapter 3 Live View
After logging in, the following window will be shown.
The following table is the instructions of the icons on the live view interface.
Icon
Description
Icon
Description
Original size
Sensor alarm indicator
Fit correct scale
Motion alarm indicator
Adapt
Color abnormal indicator
Full screen
Abnormal clarity indicator
Enable/disable alarm output
Scene change indicator
Enable/disable light alarm (only
for GV-GEBF4911)
Alarm output indicator
Enable/disable audio alarm
Light alarm indicator (only
for GV-GEBF4911)
Start/stop live view
Line Crossing indicator
Start/stop two-way audio
Region Intrusion indicator
Enable/disable audio
Region Entrance indicator
SD card recording indicator
Region Exiting indicator
Snapshot
Face detection indicator
Start/stop local recording
Target Counting by Line
indicator
Zoom in
Target Counting by Area
indicator
Zoom out
Object detection indicator
(object Abandoned/Missing)
AZ control (only for
GV-GEBF4911)
Heat map indicator
PTZ control
Loitering detection indicator
(only for GV-GDR4900 /
GEB4900)

9
Face Detection
Illegal parking detection
indicator (only for
GV-GDR4900 / GEB4900)
Rule information display
Video metadata extraction
indicator
Note:
1. Those smart alarm indicators will flash only when the camera supports those functions
and the corresponding events are enabled.
2. After clicking the audio alarm icon, the sound warning will be triggered according to the
set warning times (you can set the warning times by clicking Config→Alarm→Audio
Alarm). Click this icon again. After the current warning voice is completely sounded, it
will stop.
3. After clicking the light alarm icon, the red-blue light will flash alternatively according to
the set flashing time (you can set the flashing time by clicking Config→Alarm→Light
Alarm). Click this icon again to stop flashing.
4. Two-way audio, local recording, and the preview mode switch (real-time / balanced /
fluent mode) are not supported in plug-in free live view.
AZ Control
Note that this is only applicable to GV-GEBF4911. Click AZ control button to show AZ control
panel. The descriptions of the control panel are as follows:
Icon
Description
Icon
Description
Zoom -
Zoom +
Focus -
Focus +
One key focus (used when image is out of focus after
manual adjustment)

10
PTZ Control
Some cameras can be installed in a compatible external PTZ enclosure through RS485. Click
the PTZ icon to reveal the PTZ control panel. The descriptions of the control panel are as
follows:
Select preset and click to call the preset. Select and set the preset and click to save
the position of the preset. Select the set preset and click to delete it.
Rule Information
Color Descriptions of Target Recognition box:
Green box: detect human
Purple box: detect motor vehicle
Light blue box: detect non-motor vehicle (motorcycle/bicycle)
Icon
Description
Icon
Description
Move upper left direction
Move upper right direction
Move up
Stop movement
Move left
Move right
Move lower left direction
Move lower right direction
Move down
Speed adjustment
Zoom out
Zoom in
Focus -
Focus +
Iris -
Iris +
Auto scan
Wiper
Light
Radom scan
Group scan
Preset

11
Rule line or area color display:
Rule line or area: blue
Rule line or area after an event is triggered: turn from blue to red

12
Chapter 4 Network Camera Configuration
In the Webcam client, choose “Config”to go to the configuration interface.
Note: Wherever applicable, click the “Save” button to save the settings.
4.1 System Configuration
4.1.1 Basic Information
In the “Basic Information”interface, the system information of the device is listed.
4.1.2 Date and Time
Go to Config→System→Date and Time. Please refer to the following interface.
Select the time zone and DST as required.

13
Note: The time zone of the camera and the computer must be the same. It is
recommended to modify the time zone of the camera according to the time zone of the
computer. If the time zone of the computer is modified, the current web client needs to
be closed. Then re-open it and log in again.
For GV-GEBF4911: Click the “Date and Time” tab to set the time mode and time format.
For GV-GDR4900 / GEB4900:
Click the “Summer Time” tab to set DST (Daylight Saving Time) as needed.
4.1.3 Local Config
Go to Config→System→Local Config to set up the storage path of captured pictures and
recorded videos on the local PC. There is also an option to enable or disable the bitrate
display in the recorded files.
Additionally, “Local smart snapshot storage”can be enabled or disabled here. If enabled, the
captured pictures triggered by smart events (like line crossing detection, region entrance, etc.)
will be saved to the local PC.